Administrator Jobs

BENEFITS

28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility

JOB PURPOSE

The Head of Finance will lead a small, established finance team and will need to drive a successful business partnership approach with teams across the organisation, achieving greater efficiency both in ways of working and in purchasing and in investigating how our systems and technology can best meet our operational needs. This role is pivotal in the charity, and a great opportunity for an exceptional finance professional to contribute to the continuous improvement of the charity, finance function and team. You will take day to day responsibility for financial accounting, the provision of management information and will actively manage financial planning and forecasting. You will also input into strategy on a functional and organisational level. 

A track record in successful business partnering is essential as we develop and refine our business model. Previous experience in a management information function, either within the not-for-profit sector or a similar sized commercial organisation, is needed. You will need to liaise closely with non-finance staff to ensure financial information is made meaningful and accessible and to support training to enable them to interpret the information provided and manage their budgets. Good communication skills and the ability to explain complex information to staff at varying levels are therefore essential as is the ability to provide leadership and motivate staff.

We have exciting organisational goals for the year ahead, including a review of our Finance system and an opportunity for the finance team to drive improvements to our processes and ensure we make best use of technology to drive efficiency and add value to our stakeholders. We are a small team in a small organisation with big ambition and offer a unique opportunity for development in your finance career.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world. 

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. 

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.  

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE AND RESPONSIBILITIES

This is a diverse role across the full spectrum of the finance function, with the post holder responsible for the timely provision of management information as well as leading the Finance Team in delivering a full financial accounting and statutory reporting service to ensure UK for UNHCR is compliant with all financial regulation. Central to the role is the critical review and the effective communication of financial information and its implications to all levels of management while also delivering a high quality, customer focused finance partnering service to senior managers and SMT. 

Key accountabilities:

• Oversee the provision of clear, accurate, timely and user friendly (financial and non-financial) management information to Directors, senior managers and staff to support the decision-making process and to allow managers to proactively manage their budgets.
• Take full management responsibility for the Finance Manager and Finance and Administration Assistant, leading, motivating and developing them so that that they are clearly focused, competent, and work effectively and efficiently.
• Ensure compliance with relevant legislation and prepare statutory accounts, corporation tax, Gift Aid, VAT, Charity Commission and other statutory financial returns for the charity and its trading subsidiary as appropriate. 
• Manage the annual audit process, being the point of contact for external auditors on operational matters relating to the audit process and providing information and documentation supporting the annual report and accounts.
• Develop and maintain various business and financial planning processes in support of the strategic needs of the organisation. This includes:

1. Annual budgeting process.
2. Overseeing financial reforecasts at regular (currently quarterly) intervals.
3. Playing an active role in the broader business planning process.
4. Planning and managing cash flows to meet the short and long-term needs of the organisation, maximising interest receivable where opportunities allow. 

• Drive financial ownership, accountability and understanding across the organisation by ensuring budget owners have the knowledge, skills and tools to manage their budgets effectively. Ensure effective financial business partnering is underpinned by effective processes and guidance.
• Provide support to all teams and in particular the fundraising teams in the completion of funding applications and, following successful bids, ensuring appropriate processes are in place to monitor and report progress of Restricted Funding projects.
• Recommend an appropriate reporting process and format for restricted projects to enable their effective management by budget holders and for inclusion in management accounts reporting.
• Ensure the internal financial control environment is adequate to safeguard the Charity’s assets and is properly documented, and liaise as needed with external professional advisors, such as auditors and our bankers.
• Ensure premises and facilities are managed appropriately on a day-to-day basis, line managing the Finance and Administration Assistant, and taking the lead in matters relating to property leases.
• Develop own knowledge base and keep abreast of changes in the regulatory and financial environment, as well as new initiatives and best practice in the sector to ensure the charity’s policies and processes are fit for purpose and adapt as UK for UNHCR evolves. 
• Support the Senior Management Team in other work as may be required from time to time and, as time allows, engage in the broader work of the charity to ensure the post holder has a recognisable profile as the leader of a key team and has an understanding of the work we do.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Knowledge: 

• A qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant post qualification finance experience at a senior level.

Skills:

• Track record of success at a senior level within an organisation of comparable size and complexity, including hands on experience in delivering a bespoke finance service.
• Proven ability to communicate successfully with different stakeholders, both written and verbal, and including the ability to influence and negotiate.
• Ability to critically review, analyse and interpret complex financial and management information and present it clearly and appropriately to different audiences.
• Comfortable in dealing with detail as required given the constraints of working in a small team.
• Confident with a range of IT software, including hands on experience in managing, using and configuring accounting packages.
• Experience of software implementation, and ideally of accounting systems.
• Strong leadership skills including the ability to motivate and develop staff members.
• Knowledge of the legislative, tax and regulatory framework of companies, ideally in the not-for-profit sector.
• Track record in successful project management.
• Ability to identify, assess and manage risks and make recommendations based on objective criteria.
• Team player able to establish productive working relationships with both colleagues and externally.
• Strategic thinker who is pro-active in identifying opportunities for the organisation, and within the finance function for improvements in business process.

Experience: 

• Relevant post-qualification experience, to include managing a finance team. 
• Experience of developing and implementing financial procedures and controls. 
• Experience of commercial or charity accounting including the preparation of statutory accounts and preferably SORP compliance.
• Experience of preparing management accounts in a rigorous environment.
• Experience of managing the preparation of budgets and business plans.
• Experience of VAT accounting, preferably the partial exemption basis and corporation tax.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.  

What else? 

Wellbeing  

• 28 days’ leave per annum plus bank holidays. 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.  
• Access to 100s of perks with discounts on everyday purchases. 
• Office wellness perks. 
• Discount on gym memberships.  
• Hybrid and Flexible Working. 
• Staff socials. 

Financial  

• Pension scheme with an employer contribution of 8%. 
• Non-contributory group life assurance scheme 
• Non-contributory Income protection scheme. 
• One-off contribution towards homeworking set up. 
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Enhanced sick pay scheme.  

Development

• Comprehensive training and continuing development opportunities. 
• Individual training budget. 

HOW TO APPLY 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. 

Closing date: 28th May 2024

Interview dates: Week commencing 3rd June 2024 (first round), w/c 10th June 2024 (second round)

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency. 

DETAILS

• Salary: GBP 34,000-37,000 per year dependent on experience (the range is aligned to London cost of living and would be adjusted according to the appointee's location)
• Location: Flexible. But must be prepared to work at least four hours per day 1300 – 1700 Coordinated Universal Time. Location in London or Berlin may be an advantage.
• Contract Type: Maternity cover (one-year), full-time
• Closing Date: 5 June 2024
• Interview Dates: 17-18 June 2024
• Start Date: 1 September 2024

TO APPLY: Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs. 

Business & Human Rights Resource Centre is seeking a Communications Officer (Media) with sharp news sense to join our growing team. The successful candidate will bring talent, enthusiasm, and relevant knowledge and experience to support press and social media strategies and communications across the entire global organisation. The role sits in our global communications team, working with, and reporting to, the Head of Communications. We are a small, high-performing team tasked with increasing the media and social media coverage of BHRRC’s analysis and key findings, as well as supporting and amplifying the efforts of our partners on the ground that are fighting to achieve justice and remedies for victims of abuse.

About us

Business & Human Rights Resource Centre works with partners to put human rights at the core of companies’ business models; to empower communities and workers to secure their rights and gain accountability for abuse; and to encourage governments to create the right regulation and incentives to facilitate these outcomes. We are a global organisation committed to cooperation with diverse actors in our movement. We have more than 80 global team colleagues based in 20+ countries around the world, who work with a wide network of human rights advocates.   

With our international network of allies, our global approaches to deliver this vision are:  

• Working to achieve equality of power in negotiations which further human rights between workers and communities, with business and governments; 
• Build transparency regarding allegations of human rights abuse in business, highlighting advances and challenges;
• Use the evidence and data we generate to positively influence decision-makers including business, investors and national and regional governments; and
• Strengthen corporate accountability, due diligence and effective remedy for abuse.

Responsibilities

The Communications Officer (Media) will have a particular focus on increasing international media coverage of BHRRC’s work and research, and the activities of our partners, including in the field of labour rights. Responsibilities will include:

Drive a proactive and strategic press approach: Spot opportunities for high impact coverage in target outlets, building on existing press lists, develop relationships with priority journalists, and create and pitch compelling content to media, including media advisories, press releases and related materials.

Develop high-impact communications products, synthesising complex research and data sets: Work with our Global Team to develop materials which speak to our key audiences. Develop key messages for our priority programmes and also discrete outputs including individual briefings and research reports.

Contribute to organisational and project communications strategies and planning: Support the Head of Communications to implement our communications strategy. Advise project managers on strategic communications and support launch project planning. Keep our planning calendar up to date and help ensure deadlines are met.

Produce well-written content: Write and edit channel-appropriate content for our audiences. Support the Global Team to produce high-quality and newsworthy reports, op-eds and blogs.

Support digital outputs: Support the Web Content and Senior Digital Officers as appropriate, creating content for our digital platform and social media platforms (including priority platforms LinkedIn and Twitter).

Support the communications team: Provide on-call cover for the media line, with occasional infrequent out of hours work, and share admin jobs.

Key competencies and attributes

Experience: At least 3 years’ experience in a communications role, including working in a busy press office, communications department or as a journalist.

Media: Sharp news sense and editorial judgement; ability to conceive, craft and pitch news stories and carry out fast reactive work. Knowledge of and experience of working with the mainstream media, including knowledge of the editorial positions, audiences, and sections or programmes of key outlets. In addition, ideally, knowledge of international business media or media in some specific countries or regions.

Relationship building: Track record of developing relationships with journalists on key issues. Any existing contacts of relevance to BHRRC’s work a bonus.

For-impact communications: Excellent understanding of how strategic communications can work with research and advocacy approaches to achieve change. Proven ability to synthesis and communicate complex and sensitive information; understanding of how to tailor content to different audiences, contexts and channels. Outstanding written English and good oral communications ability.

Project management: Track record of leading and/or implementing complex projects including planning (timelining), execution and evaluation of lessons learned.

Strategic thinking: Track record of helping to develop successful communications strategies to effect change. Experience tailoring communications products for diverse international audiences an asset.

Supporting staff: Enthusiasm for supporting colleagues with communications. Experience supporting staff either through training, coaching or assisting with media advice an asset.

Team player: Experience of, and commitment to, working in high-performing teams that are highly collaborative and focused on outcomes. Experience of working with colleagues remotely, and in multicultural and diverse cultures and working environments also desirable.

Knowledge of human rights issues: A strong interest in international issues and familiarity with social justice issues desirable.

Languages: Must be fluent in English. Additionally Japanese or Spanish in particular, and/or French, Chinese, Arabic, Portuguese, or Russian language skills would also be an asset.

Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in progressive movements. We particularly encourage applications from Black, Asian, Latinx and other minorities, people with disabilities, and people who identify as LGTBQ+.

TO APPLY: Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs. 

Finance Administrator

Manchester Based

Starting salary for this position is £23,604 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

The Finance Administrative Assistant will play a crucial role in supporting the delivery of effective transaction processing within MAG’S Corporate Finance Department. The role holder will efficiently manage the finance inbox and phone, responding to queries promptly, and escalating issues to the Corporate Finance Manager when necessary. In addition, you will manage the purchase and sales ledger, including registering and posting supplier invoices, maintaining supplier and donor details, raising sales and donor invoices, and ensuring accurate allocation and reconciliation of transactions. Preparing supplier payments, including international payments and BACS payment runs, and liaising with the bank on issues such as recalled payments and compliance investigations are integral parts of this role. Furthermore, you will assist in preparing samples for Grant and Statutory Audits, conduct monthly cash counts and manage the HQ safe cash system, including cash advances, payments, and bank runs.

About you:

The ideal candidate will have proven administration experience and the ability to prioritize work to meet tight deadlines, approaching tasks methodically and thoroughly, remaining calm under pressure and collaborating enthusiastically as part of a team. They should possess basic knowledge of double-entry bookkeeping and demonstrate strong numerical and analytical skills with a high level of attention to detail. Effective written and verbal communication skills, proficiency in Microsoft Excel and Word, and the ability to quickly learn bespoke systems are essential. The successful candidate will have GCSEs (or equivalent) in Maths and English with grades A*-C / Grades 9-4 or AAT Level 2.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 2nd June 2024. 

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Who we are:

The Dalit Solidarity Network is a small human rights organisation working to eliminate caste-based discrimination in the UK and South Asia. Registering as an official charity in 2003, Dalit Solidarity Network UK continues to grow as an effective campaigning and advocacy organisation, working on the issue of caste discrimination in the UK and being an active player in the global movement.  Our major areas of work include documenting 'everyday casteism', building capacity of businesses to address caste-discrimination in overseas supply chains and UK operations and working with UK Higher Education Institutions to protect against caste-discrimination.

About the role:

We are seeking a part-time Office Administrator for 2 days/week, initially for one year with a possibility of renewal. The hours can be worked flexibly with prior agreement of the Director. Hybrid-working arrangements (from home and on site) will be considered.  

Main responsibilities:

Administration:

· Responsible for day-to-day administration and office management and providing secretarial assistance to the Director & diary management.

· Maintenance of files and records both physical and computerised system filing and computerised database systems and email lists.

· General office management including scheduling meetings, arranging travel, managing expenses, liaising for office management, ordering office supplies, etc.

· Organise and take minutes for key meetings – including quarterly Board meetings and AGM.

· Undertake such duties and responsibilities appropriate to the role as the Director may request.

Communication and Outreach:

· Maintain and update DSN-UK website and social media,  coordinate internal and external information-sharing and communication with stakeholders and network partners.

Finance and Accounts:

· Responsible for maintaining records of all financial transactions and reconciliation of all bank statements.

· Assist in the preparation of budgets for donor proposals to ensure all relevant costs are included and that the budget is accurate and comprehensive.

Person specification:

Essential:

• Experience of working in an office providing admin support, including the ability to use Microsoft Word, Excel, and Outlook
• Experience of management of spread sheets for budgeting, financial analysis and reporting
• Good digital communications skills - including writing emails, newsletters, and drafting web copy, demonstrating good written and oral communications skills in English
• Knowledge and experience of mass email tools and systems
• Experience in taking formal minutes or notes
• Ability to carry out instructions quickly and accurately
• Good interpersonal skills
• Excellent attention to detail
• Ability to work on own initiative and sometimes unsupervised
• Ability to work as a member of a very small team
• Ability to work to deadlines.

Desirable:

• Experience of updating, managing and maintaining a website and social media platforms
• Experience of working in the UK Voluntary Sector.

Benefits: The Office Administrator is entitled to 25 days annual leave (pro rata, not including bank holidays). Pension scheme with matched contributions of 5%. Hybrid and flexible working of 14 hours/week.

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office periodically, e.g. 1 day per 2 weeks. 

Interviews: Interviews will take place in the week commencing 1 July 2024.

How to apply: To apply, please send your CV and a supporting statement.  Candidates will be expected to provide proof of the right to work and reside in the UK. 

The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.                                                                     

The Role

This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries.  You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.

The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.

EQUAL OPPORTUNITIES

HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.

As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.

 Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. 

Please submit an up-to-date CV and cover letter by 5 pm on Tuesday 21 May 2024, interviews will be scheduled for the commencing week. Your application should outline your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specifications.

Please state in your covering letter when you would be available to start the role. In setting the salary regard has been had to the NCJ payscales.

Interviews will be scheduled as soon as possible following closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.

We regret that we can only respond to applicants who make it to the interview stage. No agencies.

Events coordinator

· Time commitment: 80% to 100%

· Contract type: 6 months Fixed term contract (mid June – mid December)

· Location: UK based (remote) or other locations considered for the right candidate if hosted by a CHS Alliance member

· Reports to: Director of Communications and Network Engagement

· Direct Reports: N/A

· Grade: A

· Salary: Between 30’218 GBP and 34’535 GBP (commensurate with qualifications and experience)

Job Purpose: To support the CHS Alliance secretariat to ensure it delivers professional external events that meet the needs of our key audiences and advance our strategic goals, on time and within budget. Primary focus of this role will be the coordination and logistical management of the General Assembly in December 2024.

Background: The Events Coordinator role sits within the Network Engagement and Communications department and works closely with staff across the CHS Alliance, including those working on CHS outreach, HR/Governance and the Executive Director, on events organisation and delivery.

Main Responsibilities:

Event coordination

1. Coordinate the team and workplan to support smooth and timely delivery of key CHS Alliance events, with particular focus on the General Assembly (GA) taking place in Bangkok 5-6 December 2024.

2. Prepare and attend event working group meetings (e.g. set agenda, organise doodle polls, book conference rooms, take notes, etc.) 

3. Overseeing and updating the event workplan (e.g. gannt chart), flagging upcoming milestones and deadlines to event lead

Event logistics

4. Assist in identifying service providers by providing quotes and completing any other tasks requested by the line manager or event lead.

5. Procure supplies for event and ensure all material needed on site is prepared and up to date.

6. Follow up with the venues; liaise with the venue prior to, during and after the events.

7. Assist with all logistical aspects linked to catering, refreshments, room equipment (incl. audio visual), stationery, signs and identification (badges, etc.), and trip booking (hotels, flights, visa) where required, etc.

Communications & IT

8. Set up events on relevant platform (e.g. Zoom, CHS Alliance website)

9. Prepare and update registrations and participants’ lists

10.  Draft and send communication materials to participants, using software like Mailmerge or Mailchimp

11.  Assist with speaker outreach and briefings as appropriate.

12.  Manage the Alliance’s Zoom account as an administrator

Reporting and monitoring

13.  Monitor and report on project progress and related expenses according to the CHS Alliance financial policy and procedures.

14.  Manage and maintain an external events calendar for the CHS Alliance, to assist staff with horizon scanning and scheduling.

15.  Carry out any other relevant activities as required. 

Key Contacts:

Internal: Director of Network Engagement & Communications; Network Engagement Manager; Membership Officer; Communications Manager; Senior Advisor on CHS and Outreach;  HR Manager, Executive Director.

External: CHS Alliance members; suppliers (e.g. material design or print, hotels, caterers)

Person Specification

Competencies

· Delivering Results: Dynamic and able to bring opportunities together to deliver results.

· Inclusive: Demonstrating understanding of gender, diversity and inclusion.

· Creative thinking: Curious about alternative or unconventional ideas/solutions.

· Communicating: Ability to respectfully listen to and respond to queries, adapting to culture and context of interlocutor, both orally and in writing.

· Cultural Sensitivity: Adaptable and sensitive to work in different cultural contexts.

· Time Management: Proven ability to prioritise and plan effectively, working in a structured manner and to deadlines.

· Living CHS Alliance values: committing to work as a team, act with integrity, aim for excellence, respect, and care for each other and think creatively.

Essential

Desirable

Qualifications:

Undergraduate degree or equivalent

Experience:

Three years proven experience in coordinating or managing virtual and in person events, including some international experience

UN and/or humanitarian sector experience

Knowledge:

Proficient at using online meeting platforms (e.g. Zoom) and related online tools (Slido, Mentimeter, Survey Monkey)

Broad understanding of humanitarian and development work

Skills:

Microsoft suite

Resourceful

Proactive problem-solver

Ability to work autonomously and in teams

Project management

“Customer service” oriented

Excellent time management skills

Adaptable

Reliable

Strong communication skills

Experience using Adobe Creative Cloud, basic design skills

Gannt chart or other project management software

Language:

Fluent in English (spoken and written)

French is desirable; other languages (Spanish or Arabic in particular) an asset

Behaviour

· Proven integrity - upholding and promoting the highest standards of ethical and professional conduct and abiding by the CHS Alliance Code of Conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.

· Commit to the CHS Alliance values, vision and mission

IMPORTANT NOTICE:

The CHS Alliance has a zero-tolerance policy towards the abuse of power, exploitation, bullying, harassment and discrimination and towards fraud and corruption.

As representatives of the CHS Alliance, staff behaviour must be seen to be of the highest standard and in keeping with the CHS Alliance vision, mission and aims. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks. As part of these checks, the CHS Alliance is participating in the Inter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector. The participation in this Scheme requires the CHS Alliance to seek information about candidate’s misconduct (including sexual exploitation, abuse and harassment) with any previous employers for at least the past five years.

How to apply:

Interested candidates should submit their applications by email 

Applications shall include a CV and a motivation letter.

Please mention your name and the vacancy reference in the subject line.

Reference : EC.202404

Deadline for applications: 22 May 2024 - Applications will be examined on an ongoing basis

We are looking for a training and development lead who will design and implement a new model of solution focused resources and training programmes. You will work with community organisations to understand their legal needs and tailor the training to give advisers the tools they need to help their communities. You will develop resources and training that are practical, holistic and comprehensive and delivered through a range of online and in person methods. 

You will be passionate and enthusiastic about access to justice with a training and development background. You will lead on the development of a new range of resources for the wider access to justice community with a focus on housing issues. You will also work closely with other staff to re-imagine and represent existing content in new ways. As LAG is at the heart of the social justice lawyering community, the successful candidate will work closely with our partner organisations.

What we do:

LAG supports and empowers those providing legal services and using the law to achieve justice for those who are disadvantaged, unable to speak for themselves or who struggle to be heard, by:

• Publishing and disseminating accessible, high quality, authoritative and up to date legal information and knowledge.
• Delivering education and training and creating opportunities for the exchange of ideas.
• Being an authoritative voice speaking up for justice and improving law and practice.

Our vision is a fair legal system that excludes no one, upholds equality and social justice, and meets the needs of the people it serves.

TRAINING AND DEVELOPMENT LEAD

Principal duties and responsibilities:

• Plan and manage the resources and training in its overall design and content development to ensure it remains up to date and engaging and relevant.
• Identify and utilise the most appropriate platforms for delivery of different activity (eg in person, e-learning, webinar) to make the most effective use of resources and meet customer need.
• Work with subject matter experts, curating and creating content as needed.
• Work with and develop relationships with housing advice organisations and community groups to understand their learning needs.
• To develop digital content of the training materials, event video production, design brochures and training materials and keep these up to date and relevant.
• To be the first point of contact and provide first line support for all training and learning.
• Produce project progress reports and regularly review the project plan.
• Website maintenance and posting support, developing podcasts and management of the hosting platform.
• Support the administration and organisation of all learning and development programmes and events (virtual and in-person) and gather evidence and feedback to measure outcomes and impact of L&D activities.
• Arranging online and in person seminars, conferences, and training.
• Developing marketing and build a social media profile.
• Work with the LAG team to maintain a positive work environment and establish a culture of learning.

Person Specification:

Personal Qualities

Committed to the core values and objectives of the organisation.

Friendly and approachable

Self-motivated and ability to prioritise own workload.

A ‘can do’ positive attitude.

Flexibility and willingness to learn new skills.

Commitment to equal opportunities and anti-discriminatory practice

Abilities

Organised with good attention to detail.

Ability to work under pressure and to a deadline.

Positive attitude to problem solving.

Confident to work unsupervised on own and as part of a team.

Energetic and resilient attitude

Creativity and an ability to translate ideas into concrete plans and training.

Skills and knowledge

Passionate about access to justice issues

Educated to degree level or have a proven track record.

Experience delivering training and developing materials

Experience of working with external agencies, partners, and community groups.

Professional approach to work and strong interpersonal skills

Excellent written, verbal and presentation skills

Excellent IT skills and a good working knowledge of Microsoft Word, Excel, Outlook and Eventbrite

Well-developed knowledge and experience of all the main social media platforms

Excellent time management and organisational skills

Summary 

Reports to: Director Research Business Development​ 

Team: Business Development 

Salary range: £30,000-35,000 per annum (depending on skills and experience). 

Location: London, Hybrid (min. two days a week) 

Contract: Full-time Permanent  

​ 

About RUSI  

The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.

Team values:  

• Pragmatism – we solve problems and find solutions to complex issues. Action oriented. 

• Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.

• Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly. 

• Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.

• Outcome-led – we want to see results from our work and care about making a tangible difference.

• Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table. 

• Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive. 

​Main purpose of the post 

We are seeking to appoint a Business Development Coordinator to join a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will enhance the institute’s business development activities by providing administrative and coordination support for business development, contracts, and risk management. Working closely with research groups, central services teams, and the senior management team, the successful candidate will be responsible for ensuring that RUSI is well-placed to spot and respond to new funding opportunities and that our contracts are high-quality and executed efficiently. 

This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and managing competing priorities and deadlines. We are seeking a team player with a pragmatic and positive attitude and excellent attention to detail, who will enjoy taking on new challenges, using your initiative to solve problems, and seeing your work directly contribute to meeting our short- and long-term goals.

​Key tasks 

Tracking, identifying, and sharing new funding opportunities:  

• Conduct research to identify potential funders and grant opportunities, populate and maintain a prospects tracker. Ensure we have an accurate and current map of relevant funders at all times to draw from.

• Manage the Business Development email inbox, ensuring we are registered to all relevant portals and that we are regularly checking funder portals that do not send notifications. Share summaries of relevant opportunities with the BD Director along with suggested dissemination plan, agree next steps and follow up with appropriate Research Groups.

• Support research colleagues to identify funders to invite to RUSI events and draft outreach emails.

Providing administrative and coordination support on bids, contracts, and new business activities: 

• Assist the Bids Manager with compiling information about RUSI as an organisation, its registrations, policies, organisational structure, banking and insurance details, financial information, and other generic details to be included in bid submissions and for due diligence. 

• Support the Bids Manager/Director of Research Business Development with administration and coordination of specific components on large bids.

Maintaining and improving business development processes and systems: 

• Ensure the business development team trackers (action log, new funding opportunities etc.) are accurate and up to date. 

• Work closely with RUSI’s Legal and Contracts and Finance teams to finalise funder contracts and ensure that final copies are saved centrally, and key information is distributed to relevant teams. Ensure that relevant and accurate funder information is tracked by the finance system for ongoing analysis. 

• Review drafts of subcontractor agreements and work closely with RUSI’s Legal and Contracts team to manage the process for preparing, securing approval, finalising, and sharing sub-contracts. 

• Act as central point of contact for the research funding pipeline, ensure it is functioning as needed and respond to ad hoc questions.

• Manage the team’s Sharepoint page, ensuring that it is useful and relevant for research colleagues, with high-quality templates and guidance.

• In coordination with colleagues on the Communications team, update RUSI’s customer relationship management (CRM) system with accurate, relevant and up-to-date funder information and develop and promote best practice for CRM usage for BD.

• Update RUSI funders on the website annually, ensuring that they are accurate and that we have appropriate permissions to acknowledge them publicly.

• Assist in preparing training materials and internal presentations, including by conducting data analysis. 

• Schedule regular catch ups with research groups, take and share notes in appropriate formats, update trackers. 

• Take accurate and useful minutes and share and follow up on action points after Business Development meetings.

• Establish strong working relationships with research teams, central service teams, and senior management.

• Assist with administrative tasks for the business development team as needed, including setting up tech (Zoom/Teams) meetings, coordinating diaries, and booking meetings.

Managing the institutional Risk Management process:  

• Be responsible for ensuring that risk registers are maintained and updated across the Institute to track risk within the organisation.

• Attend all Audit & Risk Committee meetings to update members on changes to the risk register, and take minutes for each meeting. 

• Work with the COO and Business Development team to ensure that RUSI has in place all policies and procedures across the Institute that are required by funders on various projects. 

• Assist the COO in keeping up to date with all Charity Commission guidance on charity operations and compliance. 

​The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role. 

​Person specification 

​Essential Skills and Experience:  

• Professional experience in charity administration, business development, customer service, events management, account management or similar.

• Previous experience in grants administration or project management. 

• Basic knowledge and awareness of common requirements for bid submissions including such items as statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion. 

• Experience in contract administration and completion. 

• An undergraduate degree or equivalent in business, international relations, or related field.

• Team Player – a genuine enthusiasm to help others, collaborate across multiple teams, and to see your work contribute to the benefit of the organisation. 

• Excellent interpersonal skills and ability to work with different personalities and manage confidential information with sensitivity. 

• Strong written and verbal communication skills, able to communicate clearly and professionally on video calls, Teams chat, email and in person. Able to produce clear, accurate and insightful written output, meeting the highest quality standards. 

• Excellent organisation and attention to detail – you can maintain, implement, and improve systems, processes, and databases to ensure that our data and outputs are accurate, thorough and up to date. 

• Outstanding time management skills and a willingness to work flexibly – juggling shifting priorities and competing deadlines, managing people’s expectations effectively. 

• Strong IT and Microsoft skills (Excel, Word, Outlook, Adobe and PowerPoint) 

• An interest in, and knowledge of, defence, security and geopolitics. 

Desirable Criteria: 

• An interest in, and knowledge of, defence, security and geopolitics. 

• Experience in a Think Tank/Charity sector 

​Our expectations 

We expect all staff to abide by and promote our RUSI’s Vision and Values.

    ​ Benefits 

• 25 days annual leave (rising with service)

• Additional days off during Christmas -RUSI Christmas closure days 

• Generous pension contributions at 6% employer contribution,

• Access to 24/7 Employee Assistance Programme 

• Season ticket loan

• Access to free access to RUSI's world leading programme of events and conferences, research materials and library 

• Trained Mental Health First Aiders

• *Enhanced sick pay 

• *Enhanced maternity and paternity leave 

*Depending on length of service 

​Application Process   

To apply, please click on the apply button and follow the instructions.

You will be asked to include: 

•  your CV

•  a Cover letter of no more than one page. 

Closing date: 2nd June 2024 at 23:59pm.  Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted. 

Equal Opportunity and Values  

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.   

We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.  

Who we are:

The Dalit Solidarity Network UK is a small human rights organisation working to eliminate caste-based discrimination in the UK and South Asia. Registering as an official charity in 2003, Dalit Solidarity Network UK continues to grow as an effective campaigning and advocacy organisation, working on the issue of caste discrimination in the UK and being an active player in the global movement.  Our major areas of work include documenting 'everyday casteism', building capacity of businesses to address caste-discrimination in overseas supply chains and UK operations and working with UK Higher Education Institutions to protect against caste-discrimination.

Summary of the role:

We are seeking a new Director who will be responsible for working with the Board to:

i) Develop and deliver of DSN-UK's overall strategy and objectives;

ii) Provide strategic leadership to influence the policy and practice of key stakeholders to further DSN’s vision of a ‘world without caste discrimination’;

iii) Lead overall management of DSN-UK, including management of DSN-UK staff, its finances and other resources.

Main duties and responsibilities:

Leadership and strategy

Responsible for implementing DSN-UK’s strategy through specific campaign, lobbying and advocacy activities, including development of key messages and influencing strategies. 

Maintaining partnerships and network support within the UK, with partners in South Asia and international partners.

Conducting joint advocacy at UK/EU/UN level, representing these issues at UK Government level and participating in  other joint initiatives as appropriate.

Operational Management

Responsible for the day-to-day management of DSN-UK, including key  aspects of its internal administration, particularly providing oversight of financial management, annual budgets and the preparation of regular financial and programme reports for the Board.

Fundraising:

Leading the development and implementation of a fundraising strategy for DSN-UK, preparing funding proposals and reporting to donors on project achievements.

Human Resources:

Managing one part time office administrator and appointing other staff, volunteers and consultants in consultation with the Chair.

For further details, see the attached job description.

What we are looking for in a Director:

1. A track record of successfully working at a senior level with strategic leadership and management responsibilities.

2. Ability to develop organisational strategies and translate them into plans and budgets.

3. Experience of working on issues of social justice/human rights/equality, diversity and inclusion and of campaigning for change.

4. Experience of representing an organisation to others, ranging from grass roots activists to government officials including high-level lobbying and advocacy and public speaking.

5. Experience of developing and managing budgets.

6. Proven track record and experience of fundraising from trusts, governments and corporate sources.

7. Excellent written and verbal communication skills.

8. Ability to plan and prioritise and keep to targets under pressure and to deadlines.

9. Willingness to travel within the UK and to work outside usual office hours if necessary.

10.  Commitment to the aims of DSN-UK and sensitivity to issues of caste, gender, race and religion and commitment to ensuring equal opportunities.

Benefits: The Director is entitled to 25 days annual leave (pro rata, not including bank holidays). Pension scheme with matched contributions of 5%. Hybrid and flexible working of 21 hours/week.

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office periodically, e.g. 1 day per week. 

Interviews: Interviews will take place in the week commencing 1 July 2024.

How to apply: To apply, please send your CV and a supporting statement.  Candidates will be expected to provide proof of the right to work and reside in the UK. 

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Garden Court North Chambers is a highly successful barristers’ Chambers committed to the advancement of social justice through adherence to the rule of law and the promotion of fundamental rights. Members of Chambers specialise in inquests & public inquiries, immigration & asylum, Court of Protection, family, housing, protest rights and public law.

We are seeking a dynamic new staff member to manage the communications and promotional activities of Chambers, through our website and social media platforms, but also by incorporating training and promotional events, and by developing media engagement.

The successful applicant will line-managed by and work closely with the Head of Practice Management (HoPM). It is essential though that they are self-motivated and can work independently.

Key tasks

• To establish and maintain a communications strategy and plan for Chambers, utilising the latest in digital communication methods.
• To manage the promotional activities of Chambers, its Practice Teams, and individual members, by managing and developing:
  • Its website and social media,
  • Webinars, podcasts and other digital training methods, 
  • In-person training and promotional events.
• To assist the HoPM by promoting Chambers to professional clients.
• To manage the promotion of Chambers via the media.
• To manage and promote engagement with legal associations, charities and NGOs to further the ethos and business of Chambers.
• To promote Chambers and its members to relevant legal directories.
• To assist with the development and promotion of campaigns organised or joined by Chambers.
• To undertake internal communication work building a culture of engagement across Chambers.

The above tasks will include:

• Identifying newsworthy cases and issues upon which Chambers may wish to engage, including through liaising closely with members of Chambers and the Practice Management Team (PMgT) to identify notable cases and issues upon which we may wish to engage.
• Working under the direction of the HoPM to assist in the practice development of individual members.
• Engaging barrister members and pupils to produce high quality training and promotional material for the website and social media, including content production such as webinars, podcasts and vlogs.
• Ensuring the website is:
  • Accessible, attractive, interesting and as useful as possible to our professional and lay clients,
  • Optimised to achieve top search engine ranking,
  • Up to date, with members’ pages regularly reviewed, and news items frequently added,
  • A source of training materials and information relating to our work and ethos, including webinars, vlogs, blogs and ‘how to’ guides.
• Ensuring a variety of social media platforms are utilised to optimise the footprint of Chambers, and to promote news about Chambers’ cases and other activities as quickly, professionally and as widely as possible.
• Identifying potential new clients to the PMgT and assisting them in the promotion of Chambers.
• Maintaining and developing professional client contact lists, mailing lists and databases, in conjunction with the Practice Teams and PMgT.
• Coordinating, advertising and managing training and promotional events in conjunction with Practice Teams and the PMgT.  This to include maximising outcomes from events.
• Liaising with outside bodies, including legal associations, charities and NGOs to promote the engagement of members of Chambers and the standing of Chambers as a whole.
• Managing the use of Chambers seminar facilities for ethos-compatible third-party events.
• In conjunction with the HoPM and individual members, coordinating and drafting submissions to legal directories.
• Developing and maintaining effective relationships with journalists, media outlets and prominent actors in the human rights field to optimise the exposure of members and Chambers as a whole. 
• Maintaining and developing promotional material for Chambers to reflect and promote its ethos.
• Assisting with the production of Chambers promotional material, including sophisticated marketing materials by utilising the latest advertising platforms optimised for social media.
• Monitoring, evaluating and reporting on key communications activities, to help refine and improve the strategy.
• Working to a budget set by the Chambers’ AGM and reporting to the Staffing / Planning Committee and Chambers’ Meetings as requested.

Person Specification

The individual will have:

• A clear understanding and commitment to the ethos of Chambers.
• Experience of developing and maintaining an organisational communications strategy.
• A strong technical understanding of website and social media platform management and content production.
• Experience of the use of a range of digital communications for promotion and development.
• The ability to draft clear, engaging copy and undertake editing, under pressure.
• Strong interpersonal skills.
• The ability to work both in a team and on own initiative.
• The ability to think creatively and demonstrate a very high level of attention to detail.
• Strong administrative and organisational skills, with the ability to prioritise.

You will be highly organised, with strong experience of administering financial and operational support to an organisation.  As a positive ‘can-do’, resourceful and supportive team player, you will be confident working alone and with others, as part of a small team. 

You will be ready and able to work remotely in the UK. 

We are committed to supporting professional development, and flexible working.

Based in our Welcome Area, this role is central to our Community Support provision, where the post-holder will be our community's first point of contact, responsible for greeting service users and supporting them with general enquiries and referrals. 

They will be expected to register and monitor users in our database, organise appointments, and manage our various communication channels, such as emails, helpline, and IRMO broadcast lists. Supported by a team of volunteers, they will manage community enquiries, ensuring IRMO is always a welcoming environment for the community. They will collaborate closely with other operational areas to ensure service users receive relevant, up-to-date information.

About us

Room to Heal is a human rights charity and therapeutic community based in London. We support people who have survived torture and organised violence to rebuild their lives in exile, through an integrated programme of therapeutic and casework assistance. We offer a range of activities including: therapeutic support groups, gardening, individual therapy and casework, cooking and social gatherings, and therapeutic retreats.

At the heart of our work lies the cultivation of community, through which our members can restore meaningful relationships, overcome the legacy of their traumatic experiences and integrate into the UK. Our community is currently made up of over 100 members from over 30 countries: including former political prisoners; people who have been persecuted on account of their sexuality or religious belief; and those who have escaped trafficking.

Room to Heal is staffed by a team of committed individuals, who work hard but also recognise that a friendly, nurturing environment is crucial for all of our well-being. By joining Room to Heal you would also become a part of a small, close-knit, multi-cultural and inspiring community and be able to see first-hand the positive changes that your work enables in the lives of torture survivors.

About the role

Provide casework support to members of our community who need help with accessing housing, education, training and employment, benefits or asylum support, destitution and financial support, and support with accessing good immigration and asylum legal support. You will work closely with two other caseworkers, and a team of therapists. This role also includes supporting community activities during the week.

Hours: 3.5 days per week; Fridays essential
Contract: Fixed term until March 2027
Start-date: Immediate

Deadline: 15th June 2024

Interviews: w/c 24th June 2024