Administrator receptionist jobs

Job Title: Recovery Invictus Administrator

Region: Lilleshall, Battle Back Centre

Directorate: Operations

Contract: Permanent
Salary: £19,656 - £20,188 per annum

The Role

At the Royal British Legion, we believe in building on potential. As a Recovery Invictus Administrator, your ability to provide support for all Invictus and Team UK administration and data processing, could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

As Recovery Invictus Administrator, you will become a member of the Recovery Services Team who are responsible for delivering RBL’s new Recovery Services strategy.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Recovery Invictus Administrator, you will be responsible for all Invictus and Team UK administration and data processing and you will work with stakeholders both internal and external that support beneficiaries through their Recovery programme.

If successful, the main duties of your role will be:

• Provide business administration support of systems and processes for the Invictus Games, to enable efficient and well organised programmes.
• To provide and distribute documentation for approval as directed, ensuring that all policies and procedures are adhered to.
• Support administrative processes for risk management, compliance, and audits within Sports Recovery activities.
• To assist with ensuring the Recovery Service is compliant and meets GDPR regulations in line with the organisations policy.
• Provide ad-hoc operations support to various managers as needed.
• To support the Invictus Team on the design and implementation and delivery of customer engagement, working with high level stakeholders (internal & external).
• To maintain and monitor the Invictus budget, produce reports as and when required.

About the Royal British Legion

Across the country, in every city and on every street, RBL is there to support our Armed Forces community.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, whatever your background, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: 29th August 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Safeguarding Administrator – Diocese in Europe

The Church of England, Diocese in Europe is seeking a dynamic, flexible and expert administrator to support its work particularly through the Safeguarding Team. The team provide safeguarding monitoring of clergy and volunteers across Europe. The Church of England Diocese in Europe consists of over 300 congregations in more than 140 chaplaincies (parishes) in 40 territories across Europe and beyond from Madeira in the West to Moscow and Ankara in the East and from Casablanca in the South to the Arctic Circle. It is one of the growing Dioceses in the Church of England ministering to UK Nationals living abroad and other English-Speaking Christians from all over the world. The Safeguarding Team play a key role in supporting the clergy and lay leaders across the Diocese. The team also holds responsibility for investigating safeguarding concerns and delivery of safeguarding training.

The Safeguarding Team Administrator plays a key role in supporting this work in particular, by ensuring that all clergy and volunteers are compliant with the Safer Recruitment Policy requirements. The role carries responsibility for reporting performance in this area. The role is 35 hours a week based in the office in Westminster with potential to do a maximum of 2 days a week at home. The postholder will be part of the small, flexible, administrative support team in the London Office of the Diocese and will be expected to share some tasks with the other administrator. The role is ideal for someone who likes to help make useful things happen, is not afraid of detailed administration and is motivated to work in a faith based setting.

Key Responsibilities 

1.Take an active role in overseeing, prompting and ensuring therequirements for safeguarding checks across the diocese are adheredto.

2.Create and maintain central diocesan records for all safeguarding checks and tomaintain appropriate systems to enable effective local record keeping across thewhole diocese. This includes the use of the diocesan database and suitablespread sheets to administer the operation and the timely dissemination ofsafeguarding check requirements to all relevant church workers across thediocese.

3.Offer appropriate support (by email, telephone and in person) withappropriate safeguarding checks for individual church officers inchaplaincies and maintain informative dialogue with relevantChaplaincy Safeguarding Officers.

4.Monitor safeguarding checks across the diocese and produce managementinformation and statistics when required, including the validation of annualsafeguarding audit data from all chaplaincies.

5.Oversee and process the system for safeguarding checks for all licensed Clergy,those with Permission to Officiate, Ordinands, Readers and Readers in training.(Each of these checks involves a great deal of processing of paperwork and assessing whether further supportive statements, references or certificates are needed. Each application needs to be assessed individually, but within a set of clear guidelines.) 

6.Ensure all DBS applications are processed efficiently and accurately, validatemonthly invoices and regularly research their management informationsystem for useful data.

7.Maintain records to prompt three-year routine safeguarding re-checking inrespect of all relevant church officers.

8.Filter enquiries about Safer Recruitment processes from chaplaincies,resolving them where possible and referring them to others only whennecessary.

9.Work with clergy at all levels and nominated persons in chaplaincies(volunteers) in the compliance of the Diocesan Safeguarding Policy andProtocol in relation to Safer Recruitment.

10.To keep up to date with Church of England national policies and practiceguidance on Safer Recruitment highlighting any relevant changes forconsideration by the Diocesan Safeguarding Team.

11.Undertake such other reasonable duties as may be required by the SafeguardingManagers, including minuting meetings.

12.Though the role is focused on safeguarding as laid out above, the postholder will beexpected to be prepared to assist with broader administration tasks in the diocesanoffice as required.

This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes will occur over time. 

Travel is not normally a part of this role though any visits to the diocese will be by agreement in advance. 

The ideal candidate must have; 

• Can-do attitude, flexibility and ability work alone or in a team

• Good organisation skills and the ability to prioritise and meet deadlines

• Excellent communication skills, both oral and written

• Initiative and ability to work unsupervised and under pressure

• Good eye for detail

• Excellent IT skills across Word, Excel, Powerpoint

• Ability to set up and manage remote conferencing using Zoom and MicrosoftTeams

• Educated to A-level or equivalent

• Sympathy with the ethos of the Church of England

Desirable 

• Some experience of servicing Boards and Committees

• General knowledge of and willingness to engage with the work or structures of the Church

Closing Date: 2nd September 2022 

The postholder is employed by the Diocese in Europe Board of Finance and reports to Assistant Head of Safeguarding and has accountability to the Head of Safeguarding and the Chief Operating Officer. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. Salary: £26,000 - £27,500 The post holder will be enrolled in the Church Workers Pension Scheme

Location: Westminster with work from home potential on certain days. (Travel in the Diocese is likely only in exceptional cases)

London School of Theology is seeking to recruit a full-time Administrator for the Theology, Worship and Music Programmes.This is an exciting and very varied role giving the opportunity to make a significant contribution to the smooth-running of the TMW programmes and cultural life of the School. The role may be of particular interest to anyone with a musical background.

About the Role

The role of Administrator - Theology, Music and Worship Programmes has been designed to support Faculty and Registry to ensure the efficient and effective delivery of the Theology, Music & Worship Programmes and associated activities. The duties of the post-holder can be summarised from two perspectives, Registry activities and Programme activities.

Programme duties include organising music events, intensive modules and concerts; co-ordinating Faculty; managing recitals and practical assessments; promoting the School to students and managing the complexity of working across Registry, the Music department and other departments within LST.

Registry duties include administrative duties; marking administration; Assessment Board preparation and administration; providing administrative support to the Programme Leader; working on the Student Information System database and Virtual Learning Environment, and responding to student queries.

Application Details

The job description, person specification and full details on how to apply for the role can be found on LST’s website.

London School of Theology is a Christian college and, as such, it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

All candidates must have the right to work in the UK.

Candidates are encouraged to apply promptly as applications will be reviewed upon submission.

BMS World Mission engages in mission in many diverse contexts around the world today.  We are looking for the right person to take up an important post within the Department for World Mission and in particular supporting our Leads and Heads of Programme in the Department for World Mission.  If you are passionate about mission and want to play a role in supporting this around the world, then this might be the role for you.

As a team administrator you will be responsible for providing administrative support to Leads and Heads of Programme in the Department for World Mission to enable the:

• Support of personnel overseas
• Administering the relationship with overseas partners
• Research and record keeping
• Maintenance of accurate records using an electronic database
• Scheduling, agenda preparation, collation of papers for meetings and minute taking

We are looking for individuals with a desire to enable others to serve in cross-cultural mission overseas. You will have excellent administration and organisational skills, be computer literate with MS Office suite of software and have good interpersonal skills with the ability to relate well to all age groups. This is a stimulating, busy and very fulfilling role.

The successful applicant will be a committed Christian, the nature of this role means that this is a specific occupational requirement.

If you would like to discuss this role further, please feel free to contact Melanie Bister, Overseas Team Lead Administrator at BMS World Mission.

For full information and to download an application form and job details please visit BMS World Mission website.

OCHH ADMINISTRATOR

OASIS COMMUNITY HUB HADLEY

FULL-TIME

1 YEAR FIXED TERM CONTRACT

SALARY:  £24,527 per annum (including London Weighting)

Want to enable young people to have positive lives?

Want to be part of a supportive, dynamic, fun & quality team?

Want to make your community a better place?

Want to grow in confidence and experience?

Oasis Youth Service based at our Hub in Hadley are looking for a special, talented and adaptable person to help us strengthen and sustain our wide range of community and targeted programmes.

Oasis Community Hub Hadley team are now in a position to employ an experienced Hub Administrator to work alongside our Oasis Community Hub Hadley team in North London and we are looking for a talented and adaptable person to join our busy team.

The role will encompass marketing and finance activity as well as the general administration that is usual in a busy team. Part of your time will be spent supporting the work of the Oasis Youth Support Project based at North Middlesex University Hospital. 

Key responsibilities will be:

• Assisting the Project Coordinator in maintaining databases, accounts and financial records.
• Supporting effective use across the staff team of the EVIDE management information system
• Keeping paperwork updated, in order and readily available to access.
• Assisting with newsletters, reports, printing, room bookings and minuting meetings.
• Developing and maintaining the Hub social media platforms and updating websites.

The successful post holder must have:

• Proven experience in administration and a flair for finance and cash handling
• Solid Excel experience required.
• The ability to work accurately and efficiently, prioritising your workload.
• Self-motivation, resilience, with excellent organisational and inter-personal skills.

This is an exciting opportunity to be part of a growing team, working in a community, education and healthcare setting.  As part of the package, Oasis offers:

• A pension scheme, offering 7% employer contribution.
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
• Policies which promote well-being and are family friendly.

Email us your CV including a Supporting Statement. For details on how to apply please visit the Oasis Charity Jobs website. Your Supporting Statement should be no more than two A4 pages and must address the following question:

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by Midday 14th September 2022

Interviews will take place in Enfield on the 21st September 2022

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The Jesus Fellowship Community Trust ('JFCT') is a large, property-owning trust, which for many years operated to provide the housing needs for the largest mixed, residential Christian community in the UK.

That community has now disbanded and over the next two years, the JFCT is consequently liquidating its remaining property portfolio to provide for the needs of the Trust's beneficial members, and also to deliver a national Redress Scheme.

The Redress Scheme will provide meaningful recognition of various historic harms and abuse experienced by people, related to the history of the community and its associated church, the Jesus Fellowship.

You will be joining our Projects Team as part of this significant closure and national redress program. The role is expected to be required for 24-months, although this is dependent on the progress of closure.

The Projects Team will be helping to deliver the Redress Scheme and the effective closure of JFCT. The Projects Team also provides specific support to other teams including finance, transitions and property, as required.

The Project Administrator role will work under the guidance of the Project and Communications Manager, to work on tasks to complete multiple work packages at any one time.

The main responsibility will be to support the administration of the Redress Scheme, including tasks such as application eligibility verification and information gathering from our archives to support case investigations.

In addition, work packages to support the wider closure project may include research tasks, office administration and fulfilling team administrative needs (e.g. property portfolio support).

The role is office based, due to the highly confidential nature of data and information involved.

• Work with Project and Communications Manager to be briefed on work packages, objectives and priorities.
• Predict allocated time needed to reach objectives and manage time in an effective and efficient manner, to progress multiple work packages at any one time.
• Support the delivery of the Redress Scheme, including tasks such as application eligibility verification and information gathering from our archives to support case investigations..
• Create update reports for the Project Office case management system and for the Senior Management Team.
• Manage contracts with vendors and suppliers, where applicable, with good communication about expected deliverables.
• Fulfil administrative requirements across JFCT teams, as required during different phases of the JFCT closure period.
• Office administration duties including liaison with office vendors, maintenance of equipment and furniture and handling phone or email queries
• Supporting the Senior Management Team in organising meetings, staff communications and co-ordination with JFCT Trustees.

Benefits
Being part of the significant closure and national redress program. Our benefits include:

• Minimum of annual salary increases linked to inflation
• Annual training budget which can be used towards future employment goals, post JFCT closure
• Mental health support, including free counselling sessions

Organisational Responsibilities

• Adhere to all company policies and procedures.
• Participate in appraisal and performance related meetings as requested.

Skills and Abilities

• Excellent interpersonal and communication skills
• Confidential and accurate handling of information
• Excellent time management skills, with judgement to take initiative to manage workloads and feedback to management
• Willing to travel occasionally for work purposes
• Great IT skills including working with Microsoft 365 and SmartSheet
• Experience in handling office procedures and equipment

Please apply by submitting your CV along with a one page covering letter which outlines your skills and any previous experience that you think would make you a suitable candidate for the role. 

Based at our treatment centre in Leatherhead, KT22 0BX

Status: Permanent

Salary: Band 4, £23,913 - £26,388, per annum, dependent on experience, plus 5% Outer London Fringe Allowance

Hours: Full-time, 37.5 hours per week

________________________________________________________________________________

About Us:

Combat Stress was established in 1919. We are the UK's leading charity for veterans' mental health. For over a century, we've helped former servicemen and women deal with trauma-related mental health conditions like post-traumatic stress disorder (PTSD), anxiety and depression.

Today we provide UK-wide support to veterans from every service and every conflict, on the phone and online, in the community and at our treatment centres. We're on a mission to raise awareness that invisible injuries can be just as hard to cope with as physical ones. So, when a veteran is having a tough time, we're there to help tackle the past and to take on the future.

About the role:

An exciting opportunity has arisen for an Administrator to join our team in the South Hub, who are a small team of multi-disciplinary professionals. The successful applicant will work as part of the administration team and will be assisting with all core administrative functions supporting the day to day smooth running of the operations side in the England South Hub.

The successful individual will have a good knowledge of IT, possess strong communication and organisation skills, smart appearance and a professional manner.

This role is subject to a DBS check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

* 25 days paid holiday plus bank holidays

* Competitive stakeholder pension scheme - contributions matched up to 11% of salary

* Discount shopping vouchers

* Cycle to work scheme

* Access to the Employee Assistance Programme

* Flexible working

* Access to Blue Light Card scheme

Plus many more.

Prospectus is proud to be working with an inspirational women's organisation who provide a range of innovative services to help vulnerable women avoid, survive and exit the criminal justice system. They are now recruiting for a temporary Administrator for their Northern Services, initially for a 3-6-month period.

As our client's new Administrator, you will organise, supervise and carry out where necessary the activities required to ensure the smooth running of our client's Northern office, proving administrative support to the Manager, Project Workers and other staff. Duties will include, being the first point of contact for callers and visitors both over the phone and in person, supporting recruitment processes, including placing adverts on websites/job boards, monitoring/responding to applications and liaising with the manager to coordinate interviews. You will also be working alongside the manager to support with staff inductions, as well as facilitate regular staff meetings, manage petty cash and staff expenses. A key responsibility will also be to ensure that data recording for monitoring and evaluation is complete, accurate and up to date.

To apply for this role, you must have a flexible approach to work, to ensure you have the ability to take on a range of tasks as requested. Excellent communication skills including a confident telephone manner and customer service skills, are essential as you will often be the first point of contact. A solid understanding of office-based administrative systems is required, along with experience of maintaining office systems and relevant IT skills. Finally, you will show a commitment to the core values and ethos of the organisation, including social justice and feminism.

To apply please initially upload your CV in word format, CVs will be reviewed on a rolling basis.

Please only apply if you are available asap or have no more than a 1-2 week notice period and have a current, basic DBS issued within the last year or registered to the online update service.

Please note this is a part time role, 28 hours per week, spread over 4 days, Monday, Tuesday and Friday are required with the fourth day being flexible, either Wednesday or Thursday. Hours are 8am-4pm, 9am-5pm or 10am-6pm.

Please also note, this post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

The Loop is a volunteer-led non profit, non governmental organisation made up of a dedicated team of over 500 chemists, health professionals, researchers and more. Guided by international expertise and experience, we support the establishment of professional drug checking services across the UK.

The Loop offers event-based and community-based drug checking and associated harm reduction services. We also provide training courses in drugs awareness, risk communications, harm reduction, spiking, and managing problems in nightlife. Our training programmes have been booked by staff working across public health, substance misuse services, universities, events, security industries and more.

Following the appointment of our first Chief Executive Officer, The Loop would like to recruit an Administrator.  We are looking for a dynamic individual to provide professional, effective and efficient administrative support to the CEO and board, as well as supporting the team in the coordination and administration of fundraising, marketing and drug checking service delivery.

If you think you have the skills and experience to be an exceptional administrator for The Loop, please submit a CV and covering letter (no more than two sides of A4) addressing how you meet the personal specification.  

Interviews will take place online but we reserve the right to conduct a second round of in person interviews if neccesary.

We are currently seeking an enthusiastic individual with a commitment to customer service to join us as a Receptionist at our thriving Bridgend site. You will join us working part time 20 hours per week (to include weekends) and in return you will receive a competitive salary of up to £11,267.97 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. In 2020 27,000 cats were rehomed,15,000 of these through our hand-free homing service, and 1,900 more reunited with their owners. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.

Responsibilities of our Receptionist:

As a Receptionist, you will provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication and via email, as well as providing administrative support to the Centre.  Please note this role does not include hands on cat care.

What we’re looking for in our Receptionist:

• Previous receptionist experience, on a busy desk
• A confident communicator with excellent organisational skills.
• A strong, flexible team player
• Lots of energy teamed with a positive upbeat attitude.
• Experience using Microsoft Office, including Outlook, Word and Excel

What we can offer you:

• salary of up to £11,267.97 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Receptionist and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications that are received after the closing date may not be responded to.

Closing date: 22nd August 2022

Virtual interview date: 7th & 8th September 2022

Applications may close before the deadline, so please apply early to avoid disappointment.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

You may be subject to a criminal record check if required for the role.

Administrator

We have an opportunity for an experienced administrator to work alongside a small team of Family Support Workers and Community Connectors. The Locality Administrator will form part of the Early Help/Neighbourhood Network team working within the Edgbaston Locality. 

Position: Locality Administrator

Location: Edgbaston

Hours: 20 hours per week (min 4 days)

Salary: £19,048 per annum

Contract: Permanent

Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: 29th August 2022

The Role

The Locality Administrator will be responsible for dealing with incoming queries from families wishing to access support as well as enquiries from organisations and groups utilising a client management system to ensure accurate recording of information.

Duties and key responsibilities include:

• Act as the first point of contact to families contacting the service via the Early Help phone line
• Check eligibility of families using public sector contacts and checking postcode
• Signposting families who are not eligible from support to appropriate agencies
• Maintaining up to date contact lists for signposting
• Completion and updating of Family Connect forms onto digital system
• Dealing with incoming referrals from partner agencies
• Administering fuel payment vouchers and completing referrals to food bank provisions
• Updating and collation of information about groups and organisations
• Planning and administration of meetings including note taking and production of minutes
• Collation of information for newsletters and promotional materials
• Helping with the administration of community grants to include storing of electronic information safely and securely

About You

We are looking for an enthusiastic and positive administrator with excellent interpersonal skills who prioritise their own work and shows drive, initiative and commitment.

You will have:

• Experience of providing administrative support
• Excellent I.T. skills, specifically using Microsoft Office
• Excellent communication skills
• Excellent organisational skills

About the Organisation

A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Admin, Administrator, Administration, Locality, Locality Administrator, Service Administrator, Service Coordinator, Scheme Administrator, Scheme Coordinator, Family Support, Support Administrator, Locality Administration, Health Administrator, GP Administrator, Outreach Administrator. 

Do you have experience of working in an administrative role? Are you passionate about using your skills to help improve the lives of older people? Join our team!

You would be at the heart of R&RA’s work, supporting our small team to deliver our ambitious aims. You would provide admin support across our services, projects, campaigns and policy work, helping us to improve our efficiency, grow and diversify our reach and raise our profile. You would join a small, dedicated, friendly team at an exciting period of change for the organisation as we undertake a programme of transformation (including reviewing our brand and creating a new website).  

The ideal candidate will be a positive, can-do person, with a passion for using their organisational and interpersonal skills to champion the rights of older people needing care.

We value equality and diversity. We welcome applications from everyone.

Role description

Responsibilities:

• Monitoring R&RA’s office telephone and emails, fielding queries or responding appropriately
• Administering R&RA’s membership and donations, including managing relationships with members and donors, processing memberships, managing a supporter database
• Supporting people with experience of using care services to be involved in R&RA’s work
• Assisting with finance, including generating invoices, monitoring payments and expenditure, processing membership payments and donations
• Providing admin support to our helpline and projects, including disseminating surveys, helping to generate case studies
• Assisting with campaigns and communications, including helping to manage R&RA’s social media accounts, maintaining the website, assisting with producing newsletters, managing our mailing lists, fielding media requests
• Assisting with Governance admin, including scheduling meetings, providing logistical support, helping to produce Board papers and note taking
• Supporting the director with office management, including human resources and health and safety procedures
• Undertaking other duties that may be necessary from time to time

Person specification

Essential criteria:

• A commitment to R&RA’s vision, mission and values
• Experience in an administration role
• Excellent oral and written communication skills, the ability to communicate clearly with a wide range of people and a good telephone manner
• Excellent interpersonal skills, including ability to demonstrate empathy to people affected by trauma or loss
• An understanding of working in an environment where the team has frequent exposure to emotional and distressing situations
• Excellent organisational skills and ability to take ownership over tasks, prioritise competing tasks and deliver them to tight deadlines
• Experience of working independently, working on own initiative and maintaining motivation
• Experience of working effectively as a member of a small team and a positive, problem-solving approach
• Excellent IT skills and good knowledge of Microsoft Office programmes, including Word, Excel and Teams
• Knowledge of data protection and commitment to the importance of good data management
• Knowledge of effective filing systems, both digital and physical
• A strong commitment to confidentiality and respecting the privacy of clients
• Good data entry skills and knowledge of databases and spreadsheets, including Microsoft Excel
• A strong commitment to equality and diversity

Desirable criteria:

• Good numeracy skills
• Working knowledge of Sage and Zoom
• An interest in, or direct/indirect experience of, adult social care in England
• Experience of working with older people
• Experience of working for a small charity
• Experience of working part-time in a fast-paced environment

This role provides a great entry point into the operations of an international climate charity. The ideal candidate will be proactive, highly organised and self-motivated, with a desire to build a career in international/environmental charity operations. They will have excellent problem-solving skills as well as a high level of accuracy and attention to detail. They will also be a self-starter with a strong sense of initiative, who is ready to get the job done.

About us

The China Dialogue Trust disseminates high-quality information and promotes communication on the environment and climate change globally. We aim to inform and contribute to building equitable and constructive solutions to global environmental problems. We believe that this requires a common purpose across political, ideological and cultural boundaries. We foster that common purpose by providing our readers with independent and accurate information that may otherwise be difficult to access, and by facilitating tolerant and constructive dialogue.

The China Dialogue Trust works with editors based across Latin America and Asia and manages four websites: China Dialogue, China Dialogue Ocean, The Third Pole and Dialogo Chino. 

About the role

This is an exciting opportunity to assist the COO with the running of an international organisation. It is a broad role working closely with the Operations Manager to ensure the smooth day-to-day administration of the charity, which offers the chance for growth and development to the right candidate.

The China Dialogue Trust’s London office operates on a four-day working week. The role benefits from environmentally conscious pension investment and a cycle to work scheme for its dynamic and welcoming team. 

Main responsibilities

Office management

• Be the first point of contact for general external enquiries: manage calls on the office phone and queries to our [email protected] email account, and answer the door when visitors and deliveries arrive;

• Act as first point of contact for utility and service providers, including ensuring the wifi is functioning to standard;

• Coordinate internal and external meetings, preparing equipment and refreshments as necessary;

• Data management and filing;

• Maintain stocktake, to include: ordering IT equipment and stationery, ensuring there are adequate tea and coffee-making supplies as well as other kitchen and office necessities;

• Support the COO and Operations Manager with additional tasks related to organisational management;

• Work with our IT service provider to offer basic IT support to staff;

• Support the COO and Operations Manager with recruitment, onboarding and staff exit protocols and administration.

Communications

• Compile monthly activity reports, coordinating and editing input from the international teams;

• Manage the contacts database;

• Track article republications and citations.

Essential skills

• An interest in the environment and climate change as well as China Dialogue Trust’s overall mission;

• Strong organisational, practical and problem-solving skills as well as a sense of initiative; 

• Excellent written and verbal communication skills;

• Broad IT competency;

• Highly competent with iOS, Microsoft Office and Google Suites; 

• The ability to work independently and as part of a small team.

Desirable skills

• Experience using Xero, Salesforce, Asana, Highrise, Slack or other similar work management software;

• An understanding of GDPR legislation.

How to apply

Please send a CV, cover letter and diversity monitoring form by 9.00am on Friday, 26th August 2022.

Applications should be submitted in English.

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We are looking for a positive, highly organised and self-motivated person to undertake administrative duties that underpin the running of the Trust.

You will be joining the Trust during an exciting period of growth, helping to shape, inform and implement the systems needed for a thriving organisation. 

You will support staff and the Trust through activities such as HR administration, administrative support to the Chief Executive Officer and others, and assisting with the implementation of policies and procedures. Your role will include a wide range of general office duties, such as ordering supplies, taking bookings, arranging/supporting meetings, helping with IT equipment and software, and answering the main telephone line. You will support the Trust’s move to Microsoft 360, maintain the asset register and ensure implementation of the Trust’s data protection policy.

The role would suit someone with excellent skills and experience working in administration.

Come and join our friendly team, working to protect the environment and achieve healthy river ecosystems for all across the south east of England.

Please visit our website to see full details and how to apply for the role.