Administrator support officer jobs in birmingham
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This is a senior leadership position offering a pivotal opportunity to shape our organization's financial and operational future. The Head of Finance and Operations will provide strategic guidance while ensuring the efficient and effective daily operations of all financial and administrative functions.
Reporting directly to the CEO, you will deputize in their absence, contribute significantly to our organizational growth and success, and ensure a robust and compliant financial framework.
Key Responsibilities
1. Strategic Financial & Operational Leadership
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Partner with the CEO to develop and implement long-term financial and operational strategies, including horizon scanning and risk management.
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Manage the organization's financial systems, specifically overseeing and optimizing the use of QuickBooks for all accounting and reporting functions.
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Identify and implement operational improvements to enhance efficiency and effectiveness.
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Develop, review, and implement financial policies and procedures to ensure compliance with regulatory requirements and industry best practices.
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Oversee reviews and renewals of organizational insurance policies.
2. Financial Management & Oversight
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Oversee all financial activities, including budgeting, forecasting, payroll, and taxation.
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Lead the annual audits for UK and US entities, ensuring accuracy and transparency and managing relationships with auditors.
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Maintain and manage banking relationships.
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Conduct regular variance analysis and recommend corrective actions to the CEO and leadership team.
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Oversee management of restricted funding.
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Develop and implement robust financial controls.
3. Fundraising and Data Systems
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Ensure accurate and timely financial reconciliation between CiviCRM and QuickBooks.
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Provide financial insights and analysis to support fundraising strategies and donor reporting.
4. Leadership & Governance
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Deputize for the CEO as needed, ensuring continuity across all operations.
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Maintain strong relationships with board members, providing comprehensive and insightful quarterly financial reports to foster understanding and engagement.
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Provide strategic leadership to your team, fostering a culture of excellence and continuous improvement.
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Be responsible for managing relationships with our US bookkeeper (consultant) and both UK and US auditors, and for the line management of the UK Finance and Admin Officer.
5. Operational Excellence
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Lead and manage a team of finance and operations professionals.
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Develop and implement efficient systems and processes to optimize performance across all administrative functions.
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Monitor and assess operational activities, proactively identifying and addressing potential issues.
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Conduct regular cost analysis and implement cost-saving initiatives.
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Oversee HR and payroll functions
Person Specification
Essential
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Professional accounting or finance qualification (e.g., ACCA, CIMA, ACA or equivalent).
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Proven experience in a senior finance and operations role (at least three years experience).
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Experience in preparing UK statutory accounts and managing external audits.
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In-depth knowledge of UK FRS 102 and Charities SORP. Exposure to/experience of US GAAP.
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Experience in preparing the annual budget, working closely with budget holders.
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Experience in supporting grant management.
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High proficiency in using financial software. (e.g. QuickBooks, Xero etc.)
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Experience in driving continuous improvement of financial processes and systems.
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Strong strategic and financial planning skills.
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Experience leading and managing a team.
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Excellent communication and relationship-building skills.
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You enjoy a mix of leadership and rolling up sleeves to get hands-on.
Desirable
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Experience working in a not-for-profit sector.
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Experience working in an international organization.
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Experience with CiviCRM or other similar donor management systems.
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Experience in remote working.
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Strong commitment to Humanists International’s mission.
The client requests no contact from agencies or media sales.
We are looking for a suitably qualified person to join our team as HR Officer to promote good HR practice throughout the District and its constituent churches and Circuits. The HR Officer will provide expert advice for line managers and provide support for all HR matters, enabling all lay staff to flourish in their roles in addition to meeting statutory and Methodist requirements. This role will include working closely with the District Secretary and other members of the District Lay Employment Committee to develop policies and ensure these are implemented across the District.
Responsibilitied will include:
Recruitment and Induction
- As part of the District Lay Employment Committee, leading on providing support to employing bodies with the preparation of job descriptions, adverts, contracts, and interview processes.
- Supporting employing bodies with the implementation of Safer Recruitment procedures.
- Maintaining dialogue with employers to seek to ensure that required training, probationary periods and other standard procedures are implemented for new employees and line managers.
Advice and Guidance
- Give consistent advice to local churches, Circuits and the District on the full range of employment matters including recruitment, selection, induction, line management, discipline, grievance and redundancy.
- Deal with queries from lay employees regarding contracts, and associated human resources issues, rules, and regulations.
- In consultation with employing bodies, prepare and process associated paperwork for all changes in status of their employees (including recruitment, redundancy, changes in working hours etc) consistent with immigration (Right to Work), Connexional and District policies.
- Identify the training needs of the District pertaining to HR and communicate these to the relevant parties.
- Develop and lead on training for line managers in collaboration with members of the District Lay Employment Committee.
Administration
- Maintain copies of relevant employment documents on behalf of employers.
- Arrange prior approval for all contracts, recruitments and redundancies from the District Policy Committee in accordance with Methodist Standing Order 438 A
- With District Administrators, ensure that information regarding lay employees and line managers is maintained.
Policy and Oversight
- Support the District’s Lay Employment Advisor in their duties as described in Methodist Constitution Practice & Discipline
- Process documentation and prepare reports relating to HR activities (grievances, performance reviews, contracts of employment etc.) within the District.
- Ensure that advisory information produced by the District remains relevant, accessible and meets current regulatory frameworks.
- With the District Secretary, monitor and develop district employment policies.
- Develop an awareness of Methodist Safeguarding practices, undergo relevant Methodist Safeguarding training, and understand how this applies to the context.
A growing, evangelistic, justice-seeking and inclusive church without walls.
The client requests no contact from agencies or media sales.
Team Coordinator
Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.
We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.
We are looking for a dynamic Team Coordinator to provide administrative and business support to the Programmes and Grants Directorate. The successful candidate will help us to deliver our objectives by providing seamless support and delivery. They will:
Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives.
Help the teams to work effectively, co-ordinate team activities, maintain relationships, alongside supporting operational excellence
Work flexibly as needs evolve to support teams, and occasionally, support cross-Directorate colleagues.
Use digital ways of working, technology and platforms to achieve goals.
This role will be based at our Birmingham office.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
HOW TO APPLY
Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 28th September 2025 11:59 PM.
As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities employer, Mindful Employer, Disability Confident and welcome applications from all sections of the community.
We are particularly keen to encourage people with lived experience of the challenges facing young people in the labour market, and committed to supporting you in your application. Please contact us if you require any additional support.
Internally, we encourage an open, collaborative and inclusive working environment.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
We are seeking a highly organised, detail-oriented Operations Officer to play a central role in ensuring the smooth running of Animal Equality UK’s internal operations and supporter services.
This is a varied role covering administration, finance, data management, supporter care, and event coordination. You will be the first point of contact for many of our supporters and stakeholders, providing excellent service while supporting team members across all departments.
The ideal candidate will be proactive, solutions-focused, and comfortable balancing multiple projects in a fast-paced environment. You will have a ‘can-do’ attitude and a calm and professional demeanour, thrive on problem-solving, and take pride in ensuring that systems and processes run efficiently behind the scenes.
JOB DESCRIPTION
- Culture and internal support: Act as a culture ambassador, upholding Animal Equality’s values of professionalism, resilience, accountability, and compassion. Strengthen communication between teams and ensure effective use of project management tools. Identify and lead process improvements with guidance from the Operations Manager.
- Supporter and donor care: Serve as the first point of contact for supporter queries via phone, email, post, and social media. Provide excellent donor support, including thanking donors, resolving payment issues, and sending mailings. Maintain supporter and volunteer records accurately in CRM systems and ensure compliance with GDPR.
- Finance and reporting: Process expenses, supplier payments, and support budget forecasting. Assist with Gift Aid claims, monthly data uploads, and finance reports. Prepare scheduled reports and presentations to track progress against objectives.
- Team processes: Support recruitment processes, including application handling, interview coordination, and onboarding/offboarding schedules. Ensure smooth induction for new staff and manage equipment, training resources, and access.
- Events and operations: Assist with the organisation of internal training, team meet-ups, and supporter events. Support health and safety measures for team members and volunteers at peaceful protests, undertaking risk assessments and first aid training. Manage stock and campaign materials, fulfil supporter requests, and oversee mailing logistics.
- Data and systems: Conduct database cleansing and maintain accurate supporter, volunteer, and executive records.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a reliable, proactive, and solutions-focused team player who takes pride in creating order and efficiency. Embracing Animal Equality’s culture principles and reinforcing them proudly, you balance meticulous attention to detail with a flexible, positive, level-headed approach and are motivated by helping the organisation succeed for farmed animals.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of one year’s experience in operations, administration, project management, or a related role. With exceptional communicational and time-management skills, you are comfortable balancing competing priorities and will bring a friendly, professional attitude at all times. Adaptable and solutions-focused, you are confident when learning new technologies.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Salary: £27,007.50 FTE (£10,803 pro-rata) per annum (London Living Wage)
Hours: Part-time, 15 hours per week (0.4 FTE), preferably worked over 3 afternoons/evenings (Tue – Thu)
Location: On site at London Projects, and remote working as needed
Contract: Fixed-term Employee contract for 6 months
Do you want to work with multiple-award winning charity, FoodCycle? Our vision is to make food poverty, loneliness and food waste a thing of the past for every community – including our school communities!
We’ve partnered with 4 schools across London to bring our free community meal to their families after school hours, with the additional goal of helping connect families with each other and the school and introducing kids to new healthy food.
We’re looking for some additional help over the next 6 months to support the volunteer teams on site and make these meals happen. You’ll need to have an interest and experience in working with kids and families!
By joining us you’ll gain an understanding of different aspects of local project delivery for a national charity. You’ll be hands-on and have an immediate impact each day, leading small teams of volunteers who cook in the kitchen and host our guests to create a positive and welcoming environment and a nutritious vegetarian meal.
Our school meals happen on Tuesday, Wednesday and Thursday evenings, and we would ideally like you to work your hours across these three afternoons/evenings. You’ll be supporting 2 meals per week on average, with around 5 hours required per meal. That leaves 5 additional hours to join team meetings and complete other duties.
You’ll be supported by our experienced operational team, and we will equip you with a package of training and shadowing, including specific training around food safety, safeguarding and working within the lively environment of schools!
Benefits: We offer 26.5 days holiday plus bank holidays for full-time employees (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Tuesday 30th September
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Finance Director to join our team of nearly 100 staff, ideally before the end of 2025.
This is a full-time, home-based, permanent position. You can be based anywhere in mainland UK or Ireland, with some travel and occasional overnight stays to meeting and conferences mainly in England and Wales.
We offer flexibility around working hours, including the option of a 9 day fortnight - time off in lieu is also available. We offer 25 days holiday pro rata (rising to 28 days) plus statutory public holidays. We are happy to make adjustments for people with disabilities and/or caring responsibilities, and we welcome applications from all communities.
The role is a grade 7 position with a starting salary circa £75,000 plus benefits including 9% employer pension contribution.
The Finance Director (“FD”) works alongside the Chief Executive and Operations Director to manage the finances and governance of The Rivers Trust, a leading conservation charity with three associated trading subsidiaries operating across the UK and Ireland, with a collective annual income approaching £10m.
Given the prospective retirement of the current postholder at the end of 2025, we are seeking a well-qualified and experienced individual to take on this senior leadership role as soon as possible to enable handover to occur.
The role is very varied and wide-ranging, including presenting financial information to the Trustees and senior management on a quarterly basis, reviewing monthly management accounts, leading on annual budgeting, appraising internal project concepts and contracts, statutory compliance administration and liaising with auditors.
The postholder will lead a team of eight in the Finance department and join a very welcoming team of 95 highly engaged and passionate staff at The Rivers Trust.
Main duties and responsibilities:
Working alongside the CEO, the Finance Director will provide commercial, financial and governance management and leadership for The Rivers Trust ("the Charity") and its associated subsidiaries (“The Companies”). The FD will not only be an exceptional accountant, with executive oversight of the finance function, but will be commercially astute and have the confidence to represent robustly the best interests of The Companies. The FD will also be an experienced manager of people.
Key Accountabilities:
- Act as a business partner to support and constructively challenge the CEO in the general management of the Charity and the Companies, reporting to the board.
- Lead all aspects of the finance function (including maintaining and developing the financial control environment; robust financial accounting; cashflow management; incisive management information; clear and concise reporting to Board) to ensure that the Charity and the Companies’ assets are secured, risks are managed, and the Board of Trustees, subsidiary boards and committees can make well-informed decisions.
- Manage relationships with auditors, funders, IT specialists, banks, investment platforms and other external organisations.
- Provide support to project bids and the development of other commercial opportunities to ensure that bids/opportunities are optimised for the Charity and the Companies as a whole.
- Provide input to project and programme delivery from time to time, to ensure that performance is maximised for the Charity and the Companies.
- Attend Board meetings and Business Audit and Risk Committee meetings to guide the Board and the Senior Management Team on financial, commercial and governance issues.
- Ensure compliance with the requirements of the Charity Commission and Companies House and, from time to time, provide guidance to members of the Rivers Trust movement on good governance practice.
- Maintain the finance department operational manual for business continuity.
- Serve as the Company Secretary for the Charity and Companies.
Staff Management:
- Lead, manage and develop the finance team (who work remotely) and ensure the team understands their respective and collective contribution to achieving the Charity's and the Companies’ objectives.
- Support the team in their professional development.
- Ensure the team delivers a high-quality service focused on internal and external customers and funders.
Knowledge, skills, experience, and personal qualities:
Essential
- Significant experience in financial management and senior leadership roles, ideally gained in a range of organisations.
- A strategic thinker, able to see the big-picture, shape long-term direction and balance this with attention to detail.
- Strong analytical and problem-solving skills combined with creativity and openness to innovate.
- Strong IT and digital skills, with experience of using technology to improve efficiency and automate processes.
- Proven people leadership experience, with a track record of managing, developing, and inspiring teams and creating a supportive, inclusive, and collaborative culture.
- Excellent relationship builder, with the interpersonal skills to influence, collaborate, and provide constructive challenge while maintaining positive relationships across the organisation, including with trustees and senior stakeholders.
- Experience reporting to boards of trustees and/or directors, with the confidence to contribute to board-level discussions as a trusted adviser.
- Strong written and verbal communications skills, able to distil complexity into pertinent, concise and understandable messages tailored to diverse audiences.
- The courage to make and communicate tough decisions and be open about risks and setbacks.
- Resilient and calm under pressure, with the ability to maintain focus and steady leadership in challenging circumstances.
- Impeccable standards of integrity and personal ethics, acting as a role model for the organisation values.
- Knowledge of Sage financial software packages.
- Work to a good standard in Microsoft 365, especially Excel, Word, Outlook and Teams.
Desirable
- Experience of working in the charitable sector.
- Experience of being a Company Secretary.
- Understanding of the environmental sector or a passion for making a positive impact.
- Familiarity in using Sharepoint, Sage and Slack.
- Knowledge of Partial Exemption VAT rules.
- A basic understanding of Irish tax law, Irish and UK payroll taxes and corporate governance.
Qualifications/ Education
- Qualified Accountant, preferably ICAEW or ACCA.
Additional information
Everyone who works for us is expected to contribute to a respectful and inclusive working culture and follow our policies and procedures including Health & Safety, EDI, Cybersecurity and GDPR.
Please note we can only accept applications made through this site, and not sent by email or other methods.
We are committed to ensuring our recruitment process is inclusive and accessible. We warmly welcome applications from people of all backgrounds, experiences and perspectives. If you would benefit from any adjustments to support you through the process, please let us know and we will do our best to accommodate your needs.
To apply please send your CV and a covering letter.
Closing date: Wednesday 24th September 2025
We may close this vacancy early if we receive a strong pool of applications, so we encourage early submission
A leading environmental charity, and umbrella body for the Rivers Trust Movement, our vision is for wild, healthy, natural rivers, valued by all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something extraordinary at Sense.
We’re here to break down barriers alongside disabled people with complex needs. As we start to develop and deliver an ambitious three-year plan for Sense’s future, we are looking for a chief strategy and governance officer – a senior leader with a strategic experience, inclusive values, and a commitment to impact.
About the role
As our chief strategy and governance officer, you’ll report directly to the chief executive and play a key leadership role as part of Sense’s chief officers’ group. You’ll lead business planning, performance, risk, governance, safeguarding, health and safety, internal audit and project management across the charity—ensuring strategy and delivery are aligned at every level.
You’ll also serve as company secretary and oversee our legal and regulatory compliance with the Charity commission and Companies house, while championing an inclusive approach to governance that empowers disabled people with complex needs. With a team of senior leaders reporting into you, you’ll shape culture, drive improvement, and model the leadership values that make Sense a truly people-centred organisation.
This is a hybrid role based from either Birmingham or London, with frequent travel.
What you'll do
- Lead the delivery of Sense’s strategy through robust business planning and performance frameworks.
- Oversee impact measurement and risk management, enabling evidence-led decision-making.
- Act as company secretary, ensure legal and regulatory compliance and high-quality support for our board of trustees and their committees.
- Provide executive leadership of safeguarding and health and safety, fostering a proactive culture of learning.
- Create an environment for project and programme management across Sense that enables clear oversight of delivery through a values-led Project management office.
- Manage internal audit via external providers, ensuring assurance and continuous improvement.
- Collaborate closely with the CEO and board of trustees, providing insight, coordination, and strategic guidance.
- Drive inclusion, equity and sustainability throughout the organisation’s leadership approach.
About you
We’re looking for an experienced, values-driven leader who is:
- Strategic and analytical, with senior-level experience in governance, performance or organisational leadership.
- Highly organised and insightful, with a strong grasp of business planning, impact reporting and risk.
- Experienced in governance leadership, ideally with charity or regulated services knowledge and company secretary experience.
- Confident working with senior stakeholders, including boards, executives, and regulatory bodies.
- Committed to inclusion and the social model of disability, with a track record of embedding equity and diverse perspectives in strategy and operations.
- Digitally confident, with strong understanding of data protection, information governance, and the role of technology in transformation.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close recruitment at any time.
Sense is committed to safeguarding and promoting the welfare of disabled children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and disabled people.
Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values
Income & Communications Officer
Salary £23k per annum (review after 6 months)
35 hours per week (flexible)
25 days A/L + contributory pension scheme
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Birmingham Settlement is looking for a proactive, creative, and committed individual who can support us in the development and delivery of our income and communications strategy as we continue to invest and develop the charities assets to ensure we provide the services and activities our people want, deserve, and expect.
This is a versatile role, encompassing skills across fundraising and internal and external communications. The role will suit someone with strong written skills along with a good working knowledge of digital communications channels who is comfortable multi-tasking with a willingness to learn and take on new challenges.
To succeed, you will be highly organised with an interest and passion for our cause, you will pay close attention to detail as standard, have a passion for identifying and developing stories that further the Settlement’s objectives, have excellent design and written communication skills with an ability to adapt your tone and voice to engage specific audiences.
A very busy but rewarding and hands on role that cuts across all aspects of the charity as we continue to grow and develop, this is a great opportunity to join one of Birmingham’s oldest charities; to drive participation, support and, ultimately, income at a unique and exciting time.
For an informal chat please call Lizzie Forrester
No agencies please.
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date: 12 noon, Wednesday 15 October 2025
Interviews: Wednesday 22 or Thursday 23 October 2025
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Step into a transformative journey with Working Options
We're on a mission to empower young people aged 14-19 across England and Wales, and you can help make a real difference.
Following our successful Wales pilot supporting 15,000 young people since launching in 2024, we're scaling regionally. In 2025 we're focusing on Bedfordshire, and that is where we need you, while also responding to needs across England and Wales, aiming to reach 90,000+ young people in-person and 2.5 million+ online across both nations.
As a Project Coordinator you'll connect volunteers with schools and foster impactful relationships within our dynamic, entrepreneurial environment. We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people.
Working from home with occasional team meet-ups, events, and school visits, you'll join a dedicated team that values high expectations and individual contributions to help young people achieve positive outcomes.
If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people had to say: "My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.
Person specification
We are looking for someone who:
• Has a genuine interest in our work and in the greater Bedfordshire area and/or South of England in easy reach of Bedfordshire.
• Is fully committed to equality, diversity, and inclusion.
• Is self-motivated.
• Has excellent attention to detail.
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
• Has a flair for developing great relationships, particularly with schools and colleges.
• Is proactive and tenacious, able to seek out new opportunities and remain resilient.
• Is creative and likes coming up with new ideas.
• Is ambitious for themselves and for the charity.
• Has high computer literacy.
While we don't specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across England and Wales face today.
If you like the sound of this environment, we would love to hear from you.
Good luck with your application!
The client requests no contact from agencies or media sales.
Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities!
Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity.
We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission.
The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.
We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.
As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes.
The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer.
If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth.
Key Responsibilities
- Lead the management of the back-office function and Charity governance of MRT.
- Act as the Company Secretary to ensure compliance with financial and legal requirements, as well as maintaining high standards of Charity governance.
- Work with the Chief Executive Officer to prepare and manage budgets, provide input to the Trust’s business plan and strategic initiatives.
- Contribute to the strategic direction of the Trust as a member of the Senior Leadership Team.
- Provide financial insight and analysis to support strategic decision-making and long-term planning.
- Support the development and implementation of organisational policies and procedures to ensure good governance.
- Act as a key liaison with the Board of Trustees, preparing and presenting financial and governance reports to inform oversight and decision-making.
- Lead on the development of internal controls and risk management strategies to safeguard the Trust’s assets and reputation.
- Oversee all payments, manage cash flow, income and claims.
- Support financial planning for grant funding applications to support delivery of our objectives.
- Line management of the Administration Officer.
- Renew the annual insurance policy ensuring adequate cover and value for money.
- Maintain, oversee, and update all project management reporting systems on time and to budget (including timesheets, expenses and monthly reports).
- Complete all necessary reports and keep suitable records in line with the funding requirements and document retention policy.
- Highlight any new risks and issues identified whilst carrying out duties, and work with the team to manage and resolve them.
- Fulfil duties as assigned by the Chief Executive Officer.
- Any other reasonable duties as required by MRT.
The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions.
Candidate profile
Essential
- A financial control and reporting background, qualification or qualified by experience.
- Experience of organisational governance, ideally with knowledge of UK General Accounting Practice and Charities regulations.
- Experience of financial and management reporting within a small to medium-sized organisation.
- Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
- Experience of cash flow forecasting.
- Familiarity with Xero financial and project management software (or similar).
- A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
- Aptitude in problem-solving.
- Self-motivated and able to work effectively from home with strong communication skills and with a high level of accuracy and attention to detail.
- Ability to work flexibly across the working week when necessary.
- Ability to prioritise and plan activities to meet strict deadlines.
- Excellent literacy, numeracy and report-writing skills.
- Excellent presentation and communication skills.
- Strong negotiation and influencing skills.
- Good computer literacy skills (e.g. with Excel, Word, PowerPoint and project reporting systems).
- A reliable team player with good attendance and work performance.
- Ability to set performance objectives and ensure these are achieved.
- Excellent organisational / admin skills and attention to detail.
Desirable
- Experience in financial planning for funding applications.
- Experience of working in the charity or not for profit sector.
- Understanding of small-scale charitable trading.
- Experience of commercial contract management.
- Experience of managing an IT service provider.
- Knowledge of the Mersey Catchment.
- Good network of contacts in the sector.
General notes
- Some travel around the Mersey Catchment will be necessary therefore a current driving licence and access to a vehicle (insured for business use) is desirable or otherwise access to public transport networks.
- This position will from time to time require work during some evenings, weekends and public holidays to meet the needs of the post. A time-off in lieu system is operated by the Trust.
- We will also require the successfully applicant to undergo a basic DBS check and provide satisfactory references from previous employers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Impact Officer
Location: Home working with some travel
Contract Type: Permanent
Hours: 35 hours per week
Salary: £24,000pa
DBS/PVG: Not required
Job Family: 3
Line Manager: Head of Policy and Impact
Closing Date: 30th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Start Date: asap
Interview Dates: 23 October 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
• We connect businesses with communities, creating meaningful employee volunteering projects.
• We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
Role Purpose
The Policy and Impact Team sits at the heart of Volunteering Matters. We play a vital role in demonstrating the impact of our work connecting data, qualitative insight, and lived experience to the policy agendas shaping communities across the UK. Through storytelling, analysis, and evidence, we make sure volunteering is recognised as a driving force for social change.
We are a small, hands-on team. You will be involved in every aspect of our work from desk-based research and writing briefings to organising external meetings and working directly in communities alongside our volunteers. This variety allows you to connect national policy with local realities and help volunteers share their voices where it matters most.
You will help bring our five-year strategy to life by linking project outcomes to broader societal developments and showcasing the impact of volunteers and communities.
Key Duties Responsibilities
· Support the Head of Policy and Impact to coordinate Volunteering Matters’ policy and public affairs work.
· Support people involved with our volunteering projects to engage with local politicians, e.g. by organising visits to projects or meetings with volunteers.
· Monitor and respond to opportunities (e.g. relevant government consultations, All-Party Parliamentary Group inquiries or Select Committee inquiries) that are relevant to Volunteering Matters’ priorities.
· Support mapping and research exercises to inform our policy positioning. Writing summary reports as needed.
· Collaborate with the National Volunteer Engagement Manager to support the inclusion of volunteer and community voices in our policy and public affairs work.
· Assist with collecting impact and activity data from across the charity and work with the Data Analyst to undertake analysis.
· Support with routine collection of quarterly data from projects - ensuring responses are timely and accurate, providing guidance to project managers as needed.
· Work with project staff to help create impactful and engaging reports.
· Represent Volunteering Matters at charity and volunteering policy-related groups.
Essential Skills
· Understanding of UK political systems and policy-making processes across national, devolved, and local levels.
· Understanding of policy, public affairs, or influencing, ideally within the voluntary or community sector.
· Confident communicator, able to engage with policymakers, sector partners, and community representatives.
· Familiarity with both qualitative and quantitative data analysis to inform narrative reporting and strategic insight.
· Excellent writing skills, with the ability to craft clear, persuasive documents based on data and lived experience.
· Alignment with Volunteering Matters’ values and a commitment to amplifying community voice.
· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.
· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.
· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.
· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.
· Attention to detail and a proactive approach to problem-solving and information sharing.
Experience Required
No specific experience is required.
Qualifications
Relevant skills and values alignment is more important for this role than specific qualifications.
Our Values & Way of Working
In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the essential criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
This is an exciting opportunity to join UKCF at a time of growth, ambition and innovation. We are looking for an interim Partnerships Officer to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK.
Initially for a period of six months, you will hit the ground running to pick up an existing portfolio of national programmes currently under delivery. You’ll lead on programme administration including design and delivery, as well as collaborating with UKCF finance and membership colleagues to collate and disseminate programme data for funders and internal stakeholders.
In this client facing role, you will be responsible for administration and operational support in the development, delivery, and evaluation of high-value, strategic partnerships, whether with government departments, major trusts and foundations, corporate partners, or other longstanding partners.
You’ll work closely with the Director of Partnerships & Insight and community foundations to deliver an existing portfolio of programmes and to shape strong proposals and administer the end-to-end implementation of new partnerships.
You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven, strengthening our approach to programme design, learning, and impact evaluation.
This role requires exceptional organisational, programme and project management skills. Experience in a trust or foundation, grantmaking, especially within programme design, is a bonus.
You will report to the Director of Partnerships & Insight and also work closely with the wider team including finance, membership and communications staff.
Key responsibilities
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Programme delivery and administration – Support the smooth running of national partnerships and programmes, ensuring they are delivered on time, within budget, and to a high standard. Maintain accurate financial and programme records, track deadlines, and make sure monitoring and reporting requirements are met.
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Reporting and insight – Analyse programme data and contribute to clear, high-quality reports for funders, partners, and internal teams. Capture learning and examples of good practice to strengthen future programmes.
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Collaboration and communication – Work closely with colleagues across UKCF, including communications, finance and membership, to ensure effective programme delivery. Provide timely advice and support to team members, community foundations, and funders, resolving queries quickly and accurately.
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Relationships and improvement – Build and maintain strong, positive working relationships with funders, community foundations, and delivery partners. Identify opportunities to refine and improve processes to make delivery more efficient and impactful.
Who we’re looking for:
We’re seeking someone who is proactive, highly organised, confident with data, and comfortable juggling competing priorities while building strong relationships. You’ll bring experience in programme administration, accurate record-keeping, and reporting, with the ability to translate information into clear insights. Strong digital and technology skills are important, as is the ability to work collaboratively across teams and with external partners. Ideally, you’ll also have some experience in grant-making, process improvement, or using systems like Salesforce, but above all we’re looking for someone who is adaptable, curious, and motivated by UKCF’s values of inclusivity, collaboration, and ambition for communities.
ROLE SUMMARY
Reporting to the Director of Partnerships & Insight, this role is central to the effective day-to-day running of UKCF’s national partnerships and grant programmes. You will play a key role in keeping programmes on schedule and within budget, with strong administration and attention to detail at the heart of the position. At the same time, you will build and maintain positive working relationships with funders, community foundations, and colleagues across UKCF, acting as a reliable point of contact and ensuring information flows smoothly. This role is well suited to someone who enjoys balancing deadlines and detail with the opportunity to work alongside a wide range of people.
KEY RESPONSIBILITIES
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Under the supervision of the Director of Partnerships & Insight ensure the partnerships and programmes are delivered on time and in budget.
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Administer the partnerships and programmes, keeping accurate records of funding allocated, spending by Community Foundations, and collating monitoring reports etc.
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Analyse partnership and programme data and contribute to reports for funders and internal teams.
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Write and/or support with production of internal and external reports on delivery and impact.
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Work closely with the UKCF Communications, Finance and Membership teams to deliver programmes.
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Develop and maintain quality relationships with delivery partners, including Community Foundations and funders.
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Provide appropriate advice, guidance and support for grant applicants, Community Foundations or funders.
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Capture good practice and learning from grant recipients, Community Foundations and funders.
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Identify refinements and improvements to our programmes
EXPERIENCE/SKILLS REQUIRED
Essential:
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Support and administration – accuracy/record keeping/ working to deadlines across multiple programmes and/or priorities
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Customer service/relationship management
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Analysing information and producing or contributing to reports
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Working as part of a team
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Experienced with Microsoft Office, with strong excel skills
Desirable:
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Implementing new processes to streamline and improve delivery
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Grant making
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Experience of community foundations
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Experience with Salesforce or other similar CRM system
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Analytical experience – used to working with large data sets
SKILLS AND ABILITIES
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Effective verbal and written communication skills
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Persuasion and interpersonal skills; diplomatic, and confident with people from all backgrounds
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Ability to manage competing deadlines and priorities
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Ability to problem solve and act on initiative
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Committed to learning and developing skills and experience
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Willingness to learn and take on a variety of tasks
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Creative, thorough & organised, flexible, and intuitive
This is initially a 6 month contract, full time 35 hours per week, remote working but with the opportunity to work flexibly from the London office if desired.
A rapid start is required - please state notice period on application.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
We are seeking a motivated, organised, and people-focused Operations and Facilities Manager. This role is central to ensuring our services and spaces operate smoothly and in line with our values.
The Operations and Facilities Manager will lead on health and safety, HR processes, service contracts and compliance. They will manage key staff, ensure strong safeguarding practices, and maintain the effective running of our facilities, systems, and procedures. The postholder will also work closely with the Chief Officer to translate our strategic priorities into well-managed action on the ground.
This is a hands-on role for someone who enjoys bringing structure and leadership to a small, passionate team in a community setting.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are vital to Parkinson’s UK; they provide high valued support and services through local branches, groups and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s.
You’ll act as the main point of contact and support for volunteers in local branches, groups and cafes. As part of an integrated regional team, you’ll contribute to shared plans and priorities. Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.
What you’ll do:
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Provide excellent customer service to local group volunteers through remote and in-person support.
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Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team.
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Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools.
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Support our local group volunteers with reviewing and planning their activities (including associated budgets).
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Manage volunteer records using online tools such as the volunteer management system, local activities database, for example.
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Support events and meetings which bring volunteers together in the community.
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Promote and facilitate volunteer recruitment, induction and training to local volunteer roles.
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Maintain relevant data on local group activities, or support lead volunteers to do so.
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Produce regular reports for performance reporting and monitoring.
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Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community.
What you’ll bring:
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Strong volunteer support skills and an ability to work in a user-focused and inclusive way.
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Experience of volunteer recruitment, induction and training.
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Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers.
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Proven ability to take a solution focused approach, supporting with queries raised by volunteers.
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Ability to confidently support group volunteers with budgeting, forecasting and financial reporting.
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Practical experience of maintaining accurate data using administrative systems and databases.
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A commitment to working in an inclusive way that encourages volunteering.
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Experience of operating in a modern digital workplace including digital workplace including using digital communication routes.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 7th October 2025.
The successful candidate will be required to:
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based in the area of Essex, Suffolk or Hertfordshire and have extensive travel in the area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.