Administrator support volunteer volunteer roles in brent, derby

Whether you are an experienced Trustee or wanting to take your first step at board level, we would like to hear from you.

What we’re looking for

We are looking for a person willing to bring energy, enthusiasm, and commitment to the role, and who will broaden the diversity of thinking on our board.

Previously worked with or advising charities in a leadership or governance role.

An appreciation of the Royal Navy &/or the military charity sector.

Understanding of the role of a charity trustee or previous experience of being one.

We are particularly interested in people with skills and expertise to offer around:

• Finance – a chartered accountant to provide advice and guidance to our Head of Finance and work closely with the Board to maintain financial sustainability in line with our strategic goals. Understanding of charity finance regulations, best practice, and reporting requirements.

Terms of appointment/Time Commitment

• Trustees are appointed for a three-year term of office.
• This is a voluntary position, but reasonable expenses are reimbursed.
• A minimum of three scheduled Board meetings per year (held
  primarily at our offices, Castaway House, Portsmouth and occasionally
  in London). Meetings are usually held in March, late June/ early July,
  and October and normally last for around 3 hours;
• An annual board away day / strategy held at an external location;
• A minimum of one and up to three Finance and Governance Board
  committee meetings; and
•  Relevant training or other development as determined throughout the year. We will provide the successful candidate with a bespoke induction and training programme, commensurate with the experience of the
  individual selected.
   

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member
• Effective communication skills and willingness to participate actively in discussion
• A strong personal commitment to diversity, equity, and inclusion
• Enthusiasm for our vision and mission
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.
• Willingness to lead according to our values

What difference will you make?

Our trustees play a vital role in making sure that NCC achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that NCC has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the Senior Leadership Team to enable NCC to grow and thrive, and through this, achieve our mission.

To apply

To apply please send the following:

• A covering letter (no more than two pages of A4, size 11 type) which should address your vision for the role and your relevant experience regarding the responsibilities we have outlined and your motivation for applying.

Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Location:

2 Broadway Parade, Crouch End, Greater London, N8 9DE, United Kingdom

Minimum age: 14 years

Please note: we only accept applications from those residing in the UK

Information and Advice Service: The Information and Advice service for older people provides a free, confidential, and independent service for anyone aged 65+ living in Bromley and 50 + in Greenwich. Our advisors provide general advice on a range of subjects: employment rights, welfare benefits, housing, consumer rights and adult social care.

Role Summary: Provide information and signposting to older people living in Bromley and Greenwich and provide admin support to the Information and Advice Team, helping to keep the information resources up to date.

What will I be involved in?

• Answering calls and basic enquiries coming into our Information and Advice Service, full training is provided. Present and discuss information with the client in an accessible manner.
• Committed to researching and providing up to date information to vulnerable older people using the internet and other resources.
• Identify and research information relevant to the user’s situation, drawing on resources available.
• Being online and knowledgeable of Microsoft packages and the use of emails
• Liase closely with the Advice Case Supervisor, other advisors, and wider staff team. Seeking guidance and support where required.
• Successfully complete online training courses for Age UK Bromley and Greenwich volunteers.
• Participate in volunteer support meetings with the Advice Case Supervisor and any training on safeguarding adults and appropriate boundaries.
• At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Vulnerable Adults and Confidentiality & Data Protection. Lone working.
• Represent the professional standards of Age UK Bromley and Greenwich and ensure that you wear your volunteer id badge whilst volunteering.   

What skills and qualities will I need to have?

• Enjoys talking and helping our clients, 65+ living in Bromley and 50 + in Greenwich from a wide range of backgrounds.
• Good communication skills and confident at speaking to clients on the telephone
• Able to prioritise tasks with good time management skills.
• A commitment to ensuring that customers are provided with accurate relevant information and support. Interested in finding out more about social welfare law advice e.g. housing and welfare benefits.
• Be a good listener and have empathy with older people, being approachable and welcoming.
• Interested in learning and developing new skills required of the role. Demonstrate that you are interested in what the client has to say by communicating respect and warmth.
• Demonstrate a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client.
• Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the role and have a good understanding of GDPR and Data Protection.

Benefits of getting involved:

• Being part of a team who are passionate about helping clients 65+ living in Bromley and 50+ in Greenwich
• Committed to supporting the Information and Advice service deliver a difference to all their clients.
• Ongoing support and role training with feedback given.
• Opportunities for networking with other volunteers and being part of a wider volunteer team.
• Awareness of Age UK Bromley and Greenwich social events, services, and projects

Other information: Prospective volunteers will complete a recruitment process and be required to provide details of two references and agree to submit details for and undertake an Enhanced Disclosure and Barring Services (DBS) check. All our volunteer roles are 18+, Monday to Friday, 9am to 5pm. Age UK Bromley & Greenwich will reimburse all expenditure reasonably incurred. Receipts to be provided with expenditure claims.

Barefoot and Free is a grassroots charity that supports families of neurodivergent children and children affected by trauma. We offer fully funded staycations and nature-based respite breaks for families and parent carers who are often at breaking point.

We’re a small, warm team not a large wealthy organisation and we care deeply about what we do. There are no airs and graces here, just real people doing our best to help families who need a break. Right now, we need someone with the skills and experience to help us bring in more funding to meet the growing need.

We’re looking for someone experienced and independent.
This is not a start out training opportunity. You’ll be working alongside an existing bid writer and need to come in ready to get stuck in with little to no guidance, it will test your resiliance and give you some amazing challenges. We’re looking for someone who knows how to write strong, successful bids and is comfortable finding opportunities, matching them to our projects, and managing the process from start to finish, we are giving you alot of exciting responsibility so if you wish to progress and move to the next step and meet some personal goals this is for you. 

What are we looking for?

• Solid experience writing successful funding bids, ideally in the charity or non-profit sector

• Someone self-motivated, confident, and able to work without close supervision

• A clear communicator who can work independently and enjoy networking.

• Someone who genuinely cares about the work we do and wants to help us keep doing it

• Meet funding dealines and reporting deadlines

• Help along with our team to maintain the funding database and outcomes

What difference will you make?

By securing funding through successful bids, you will be supporting Barefoot and Free towards building a more sustainable and resilient organisation. Your input will be instrumental in establishing long-term sustainability, ensuring that our vulnerable families are supported over time. Families are often stretched to the limit with carer roles, supporting vulnerable children and young people without breaks or respite, by securing suitable funding you will be supporting them and the long-term sustainability of the organisation's efforts with the ultimate goal of profoundly improving the quality of life for our families.

We rely entirely on grants and donations. Every successful bid helps keep the doors open for families who often have nowhere else to turn.

Perks of volunteering with us:

• Flexibility to work around your life, take the lead on bids from start to finish

• Join a genuinely warm, down-to-earth team where your input is truly valued and felt

• Be part of something that directly supports struggling families in a very real way

• A rewarding role where your skills will have a direct and lasting impact

• Achieve some personal goals and a chance to build your portfolio with meaningful, purpose-driven work

If you’re looking to be part of something real, something with heart, and you’ve got the experience to make a difference, we’d love to hear from you today.

Want to play a fundamental role in the rescue, rehabilitation and rehoming of cats and kittens in York and surrounding areas? Make a difference as a hybrid volunteer Intake Coordinator. 

Role overview:​

As the intake Coordinator, you will oversee the intake process for cats entering our care. This role is crucial in ensuring that each cat receives the appropriate care and support from the moment they arrive. You will be the primary point of contact for incoming cats, coordinating with fosters and the Trustee team to facilitate a smooth transition.

​

Key responsibilities:​

• Intake Management: Oversee the intake process for new cats, ensuring all necessary paperwork is completed and initial assessments are conducted.

• ​Communication: Serve as the primary liaison with cat owners, volunteers, fosters and Trustees to gather comprehensive information about each cat’s background, health, and temperament. We generally use Facebook messenger and email as primary forms of communication so access to these is essential.

• ​Record Keeping: Maintain accurate and organised records of all incoming cats, including medical history, behavioural notes, and foster placements. Our records are predominantly electronic.

• ​Support and Training: Provide guidance and resources to foster families on the care of their foster cats, ensuring they have the tools and equipment and guidance needed for success.

What we’re looking for:​

• Passion for animal welfare and a strong commitment to helping cats in need.

• ​Excellent communication and interpersonal skills.

• ​Strong organisational skills and attention to detail.

• ​Ability to handle cats safely and compassionately.

• ​Proficiency in basic computer skills with experience in using Microsoft Word, Teams, Excel and Docusign.

• ​Previous experience in animal rescue is preferred but not essential.

Why Join us?​

• Gain valuable experience in animal rescue.

• ​Make a direct impact on the lives of cats, our foster carers and the wider volunteer team.

• ​Be part of a supportive community of animal lovers and advocates.

• ​Receive ongoing support from the experienced Trustee team and volunteers.

Travel Radar is a purpose-driven media organisation committed to making travel more meaningful and accessible for everyone. Since launching in 2015, we’ve become a trusted voice in aviation and air-travel news, reaching over 20 million people worldwide.

We’re powered by a fully remote and diverse team of 50+ volunteers who are passionate about travel, media, and making a global impact. Our HR and People Operations team plays a vital role in ensuring this community is supported, valued, and empowered.

�� About the Role

We’re on the lookout for a motivated HR Assistant to join our People Team. This is a generalist entry-level role with the opportunity to specialise in an area such as:

• Recruitment Coordination

• New Hire Onboarding

• HR Administration

• Employee Experience & Engagement

• Training & Development

You’ll gain hands-on experience in a collaborative, fast-paced environment — ideal if you’re looking to kick-start or grow your career in HR.

�� Key Responsibilities

Depending on your assigned focus, tasks may include:

• Supporting the recruitment process by posting ads, screening applicants, and scheduling interviews

• Assisting with onboarding new volunteers, including documentation and welcome sessions

• Maintaining digital HR records and tracking key data

• Responding to team queries and supporting the delivery of internal communications

• Helping organise training opportunities, check-ins, and team initiatives

• Supporting our HR projects and contributing ideas to improve team culture

�� Perks of Volunteering with Travel Radar

(Please note: This is a voluntary, unpaid role — but packed with value!)

�� Flexible workload – Fit your hours around your schedule
�� Fully remote – We can provide a laptop, desktop, or virtual machine if needed
�� Lunch & travel expenses covered – For any in-person events or team meetups
✈️ Exclusive discount program – Save with 3,000+ retailers (travel, fashion, insurance & more)
�� Professional training – Fully funded CPD Level 3, 5, or 7 certification + industry mentoring
�� Premium tools – Access Office365, Grammarly Premium, Canva Pro, and Adobe Photoshop — available for both Travel Radar and personal use

Trustee of North Surrey Domestic Abuse Service

Our Charity

North Surrey Domestic Abuse Service (NSDAS) supports anyone affected by domestic abuse and their children living in the boroughs of Elmbridge, Spelthorne and Epsom and Ewell. We provide free, confidential and independent advice, skilled practical help and ongoing emotional support and information, regardless of sex, race, ability, gender, religion or income level.

Historically the service was provided as part of Citizens Advice Elmbridge (West). We have operated as an independent charity since April 2024 (charity number 1203855) and this is an exciting time to help shape the strategy and direction of the organisation.

The board currently comprises of nine trustees and we are looking to appoint another trustee with experience of strategic HR and/or cultural change.

The Role

The duties of a trustee are as follows.

·Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy

·Ensuring that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations

·Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects for the benefit of the public

·Ensuring that the organisation defines its goals and evaluates performance against agreed targets

·Safeguarding the good name and values of the organisation

·Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place

·Ensuring the financial stability of the organisation

·Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds

·Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive and other staff members

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise. 

Person specification 

·A commitment to the organisation 

·A willingness to devote the necessary time and effort 

·Strategic vision 

·Good, independent judgement 

·An ability to think creatively 

·A willingness to speak their mind 

·An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

·An ability to work effectively as a member of a team 

·A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 

RSPCA London South East Branch

This is an exciting opportunity to pass on your health and safety expertise whilst helping the RSPCA; promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.

Overview of the Branch Trustee - Health and Safety opportunity

We are looking for an enthusiastic and passionate person, with a background in health and safety, who could devote their time to volunteer with us as one of our trustees at the London South East Branch. This role will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee - Health and Safety

• To act as the branch committee member with specific responsibility for informing co-trustees, branch volunteers, and staff on health and safety matters relating to branch activities, and to assist with the implementation of good health and safety practices.

• Liaise with the branch manager regarding the implementation of any new health and safety guidelines from the Society, or the branch’s health and safety provider.

• Work with staff managers to ensure that the required staff training on health and safety is carried out.

• Ensure that health & safety risk assessments including manual handling, COSHH (Control of Substances Hazardous to Health Regulations), and fire are carried out and reviewed annually.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
• Be aware of the outcome of regional board meetings and support regional initiatives.
• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside health and safety experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee - Health and Safety

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.

• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.

• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.

• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.

• Trustees are elected for a 12-month term each year.

• Reasonable expenses will be reimbursed.

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.

• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Location:

11 The Precinct, Waterlooville, Hampshire, PO7 7DT, United Kingdom

Minimum age: 14 years

Please note: we only accept applications from those residing in the UK

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Reliability and ability to commit to pre-agreed volunteer shifts (ESSENTIAL)

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• Interest in the work of FareShare Greater Manchester and our values

• High respect for Health & Safety procedures and standards

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4:30pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Could you be a part of our inspiring, hardworking and motivated team making a positive contribution to rebuilding the lives of women and children?

At One YMCA we provide a range of varied and exciting volunteer roles - we currently are looking for support at our Horizons (Domestic Abuse) and Onyx (Independent Sexual Violence Advisor) services based in Bedford

Some of the tasks and responsibilities include:

• Contacting ex-clients of the Horizons (Domestic Abuse) and Onyx (Sexual Violence Support) service over the telephone 
• Building a rapport with individuals and ensuring people feel comfortable speaking with you
• Conducting client feedback surveys, ensuring that you are recording their responses accurately 
• Taking note of anything of concern and ensuring that you liaise with the manager of the service to raise this

You will have:
 

• Excellent communication skills.
• Enthusiasm for speaking to new people on the phone.
• Good administrative skills and IT literacy
• A friendly, empathetic approach.
• The ability to listen to answers and record them appropriately.
• Patience and understanding.
• To treat all information in a confidential manner.

A full induction to the Horizons/Onyx service and specific sites will be provided, including an "Introduction to Domestic Abuse" 1 day training course

You will be required to complete online training, plus a menu of optional training linked the role will be made available.

You will receive regular 1 to 1s and supervision with line manager and oportunities to attend volunteer meetings and events!

Please note you will be required to undergo a DBS check and two references will be taken up prior to commencing the role. 

Would you like to volunteer in a customer facing role at RNIB's Product and Advice Centre in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our building the best possible experience when they come to us for information about our products and services. Visits to our Products and Advice Centre are a great way of customers finding out about the products and services that RNIB offers, and give customers the chance to try and buy products.

The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments.

We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with people. Some experience of Microsoft Office and Excel would be great but is not essential.

The Product and Advice Centre team is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Product and Advice Centre. Volunteers are needed from 10am until 4pm.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Location

Region

• Greater London

Additional location information

• The Grimaldi Building, 154a Pentonville Road, London, N1 9JE. A five to ten minute walk from three nearby train stations: King’s Cross, Euston and St Pancras International.

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Ability to use your own initiative
• Approachable & empathetic nature
• A welcoming and friendly nature
• Good Interpersonal Skills
• Microsoft Word, Excel and internet
• Willingness to work as part of a team
• Reliable, punctual and trustworthy

VOLUNTEER CHAIR/COORDINATOR

Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

•  Coordinating the activities of our local branch to undertake and meet the needs of  referrals in your area

• Coordinating and chairing the branch meetings

• Leading the branch’s shared responsibility for planning and completing referrals

• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers

• Approving income and expenditure with the other branch bank account signatories  and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed

• Ensuring the branch’s activities comply with policies to keep people safe

• Regularly communicate and act as a key contact between staff and volunteer

What you’ll need for this role

Essential

• Confident in leading and chairing a meeting

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and some online training, as well as a DBS check.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in England and Wales. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.

Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

This role reports directly to the Director of Local Operations.