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Closing in 5 days
NFP People, Multiple Locations (Hybrid)
£35,951 per annum London weighted or £32,188 per annum Regional
Posted 3 days ago
Closing in 3 days
Jack Petchey Foundation, London (Hybrid)
£34,905 - £39,264 per year
Our team of Grants Officers support schools and youth organisations to join and run our flagship Jack Petchey Achievement Award Scheme.
Posted 1 week ago
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£36,433 - £41,833 per year (inclusive of London allowance)
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The Baca Charity, Loughborough (On-site)
£13,192 - £15,117 per year (£24,735 - £28,345 per annum pro rata)
Posted 1 week ago
Closing in 2 days
Battersea Dogs & Cats Home, Battersea (Hybrid)
£29,500 per annum
Posted 1 week ago
Closing tomorrow
African Rainbow Family, Manchester (On-site)
£36,150 - £42,426 Depending on experience
Posted 3 weeks ago
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Up to £44,000 FTE per annum, £35,200 actual, plus 8% pension contribution
Posted 2 weeks ago Apply Now
Social Interest Group, SE5, London (On-site)
£31,900 per year
Operations - Management
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Social Interest Group, Fazakerley (On-site)
£38,000 per year
Lead our flagship service based in HMP Altcourse as the Family Service Manager.
Posted 4 days ago
Look Ahead Care Support and Housing, Newham (On-site)
Up to £21606 per annum + Exclusive discounts and cashback
Posted 1 week ago
Closing in 3 days
Latymer Upper School, Hammersmith (On-site)
Circa £75,000 per annum, dependent on experience.
Posted 2 weeks ago
The Brunswick Centre, Multiple Locations (On-site)
£29,000 per year
We are seeking a Youth Worker to lead on systems change as part of our Brighter Rainbow Project.
Posted today
Page 9 of 9
NFP People
Greater Manchester (Hybrid)
Stratford, Greater London
£35,951 per annum London weighted or £32,188 per annum Regional
Full-time
Permanent
Job description

Section 20 Specialist

We are seeking an experienced Section 20 Specialist to lead statutory consultations and ensure full compliance across major works programmes.

Position: Section 20 Specialist
Salary: £35,951 per annum London weighted or £32,188 per annum Regional
Location: London Stratford or Manchester Trafford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, full time
Contract: Permanent
Closing Date: 25 February 2026
Interview Date: To be confirmed

Early applications are encouraged as the advert may close ahead of the stated date.

About the Role

This is a specialist position within a growing Service Charge team, focused on managing the full Section 20 statutory consultation process. You will take ownership of consultations from start to finish, ensuring all notices, communications and documentation meet legislative requirements.

Key responsibilities include:

  • Leading Section 20 statutory consultation processes in line with Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002
  • Issuing notices, logging follow ups and responding to observations within required timeframes
  • Reconciling final major works costs and communicating outcomes to residents within statutory deadlines
  • Issuing invoices for works within the 18 month recovery period
  • Managing resident queries and providing clear guidance on legal requirements
  • Working closely with Homeownership, Technical Services, Procurement, Estate Services, Finance and Service Charge teams
  • Identifying non recoverable costs and escalating potential risks
  • Maintaining accurate records on internal systems and supporting financial reconciliations

You will play a vital role in protecting income recovery while ensuring residents are fully consulted and informed.

About You

You will bring:

  • Experience of Section 20 consultation processes, compliance and service charge administration
  • Strong knowledge of leasehold legislation including Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002
  • Understanding of First tier Tribunal applications relating to dispensation and service charge disputes
  • Excellent numerical skills with high levels of accuracy and attention to detail
  • Strong communication skills with the ability to engage a wide range of stakeholders
  • A logical and methodical approach to problem solving
  • Good organisational skills with the ability to manage competing deadlines
  • Proficiency in Microsoft Office including Excel, Word and Outlook

Benefits Include

  • Excellent pension plan with up to 6% double contribution
  • 28 days annual leave plus bank holidays, rising to 31 days with service
  • Westfield Health Cash Plan
  • Non contributory life assurance
  • Up to 21 hours volunteering paid days
  • Lifestyle benefits and Employee Assistance Programme
  • And many more

About the Organisation

One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.

People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to creating an inclusive workplace where everyone feels welcome.

Other roles you may have experience of could include Service Charge Officer, Leasehold Officer, Major Works Officer, Service Charge Analyst, Homeownership Officer or Compliance Officer.

Apply now to join a growing specialist team where your expertise will make a real difference.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

Organisation
NFP People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 17 February 2026
Closing date: 25 February 2026 at 23:30
Job ref: 8163 - CJ
Tags: Legal / Law, Business Development, Housing, Compliance / Quality, Property Management