Administrator team leader jobs

You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.

Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.

You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.

Goodman Masson are working with a small national children’s charity that provides life-changing specialist nursing care to over 40,000 seriously ill children across the UK.

They are seeking a Director of Finance and Operations to join their Senior Leadership Team. This is a pivotal hands-on leadership role that blends high-level strategy with the management of the charity’s core infrastructure.

The Role:

Reporting directly to the CEO, you will oversee the financial health and operational effectiveness of the entire organisation. You will be responsible for ensuring the charity remains sustainable, compliant, and efficient as it scales its impact.

Key Responsibilities:

• Strategic Finance: Lead long-range financial planning, budgeting, and forecasting while managing month-end/year-end close and annual audits.
• Operational Oversight: Manage day-to-day operations, including IT, facilities, vendor relationships, and organisational risk.
• People & Culture: Oversee HR operations, payroll, and benefits, while contributing to a positive and inclusive workplace culture.
• Leadership: Serve as a key member of the SLT, advising the Board of Trustees on the financial implications of strategic initiatives.

The Candidate

You will be a proactive, collaborative leader who can translate complex financial data into actionable insights for non-financial stakeholders.

Essential Requirements:

• Qualified Accountant (ACA, ACCA or CIMA)
• Experience in a leadership role within the charity sector.
• Proven experience leading HR or administrative functions.
• A strategic thinker capable of managing multiple projects and deadlines under pressure.

Salary range is £65,000 - £70,000 + Benefits (including 7% non-contributory pension)

Hybrid working model with 2 days per week in the office, which is in Amersham, Buckinghamshire.

Applications are being reviewed on a rolling basis therefore please apply ASAP to ensure your details are considered.

Our client is a leading Child and Adolescent Psychotherapy and Counselling training organisation and therapeutic services provider based in North London. They provide high quality, low-cost psychotherapy and counselling to children, young people, parents and families in over 35 schools and organisations in London and the South East as well as from their London-based therapeutic and training centre ‘The Bothy’. At an exciting time of change, the organisation are now looking to recruit a dynamic new Head of Services to oversee the efficient delivery and development of their therapeutic services.

As Head of Services you will be responsible for leading on the delivery, development and growth of the organisation's therapeutic services. You will oversee a small, tight-knit team (comprising of office staff, as well as a Clinical Lead and a School Liaison Coordinator), leading on administrative, marketing and budgeting for the entire service.  You will update and implement policies across the organisation to meet standards in the field of therapeutic provision and mental health services. You will also liaise with external agencies, statutory and non-statutory organisations and schools, nurturing relationships, identifying new clients and securing new contracts in order to develop additional revenue streams and ensure the financial sustainability of the Centre.

To apply for this role you will be a supportive leader with significant experience of overseeing staff and service operations previously. You will have an awareness of children mental health services (CAMHS) and related settings such as education, social care, health, public sector, and will be confident working in partnership and building relationships with a variety of external agencies. You will have the ability to think strategically and creatively with a solutions-focused attitude and will have knowledge of safeguarding processes. A recognised child psychotherapy qualification with UKCP or ACP training organisation would be an advantage.

In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to fully brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.

Please note this is a full-time role and will be based on-site at the organisation's offices in North Finchley.

At Scouts, we believe in empowering young people with skills for life. We give over 400,000 4-25-year-olds the skills they need for school, college, university, the job interview. Skills they need for life and to help them find their place in the world.

Scouts brings people together from all genders, races and backgrounds – everyone is welcome! Together we’re building stronger communities and contributing to a stronger society. All this is made possible by the generosity of our adult volunteers and the incredible staff who make our mission possible.

We’re now looking for an empathetic, values‑driven HR Business Partner to join our vibrant People and Culture Team and help shape a workplace where everyone can thrive.

In this pivotal role, you’ll work closely with leaders across the organisation to build capability, strengthen culture and ensure our people strategies truly support our wider business aims. You’ll be the trusted first point of contact for managers and staff in your directorates, offering clear, thoughtful and pragmatic advice across the full spectrum of employment matters.

Whether guiding a manager through a complex employee relations issue, advising on terms and conditions, or ensuring our HR systems and records are accurate and up to date, you’ll bring a calm, human approach rooted in our values of care, respect, integrity and cooperation.

You’ll play a key role in administering our salaries policy, liaising with Payroll, issuing contract amendments, updating policies and supporting our commitment to health, safety and wellbeing. You’ll also help us embed equity, diversity and inclusion in everything we do – balancing organisational needs, individual circumstances, legislation, data insights and our values to provide fair, consistent and compassionate guidance.

Alongside day‑to‑day support, you’ll also have the chance to contribute to exciting cross‑organisational projects linked to organisational development, learning and development, pay and benefits, workforce planning and EDI. This is a fantastic opportunity to broaden your experience while helping shape the future of people practice at Scouts.

We’re looking for someone who brings emotional intelligence, curiosity and a collaborative spirit. You’ll have experience across a broad range of HR advisory and administrative work – including change processes, grievances, disciplinaries, capability and performance management – and a strong understanding of the employee lifecycle. You’ll be confident using an HRIS, analysing data, mediating conversations and supporting wellbeing. You’ll also have up‑to‑date employment law knowledge, line management experience, and be CIPD‑qualified.

If you’re passionate about delivering a great people experience and want to make a meaningful difference in an organisation with purpose, we’d love to hear from you. Come help us build a workplace where every colleague feels supported, valued and ready to do their best for young people.

For further information, including the full role profile and required criteria, please download the recruitment information pack by clicking through on the Redirect to Recruiter button.

Closing date for applications : Midnight on Friday 27th February 2026

All direct and third party applications will be forwarded to Morgan Law.

We are excited to be advertising for a unique opportunity to join the team at Basis Yorkshire as a Navigation and Support Worker for women who sex work. 

You will provide appropriate emotional and practical 1-to-1 support to women involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services,  You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty. 

About the Foyer Federation

Young people who experience homelessness are more likely to experience it later in life too. Our purpose is to break this cycle.

For over 30 years, we have led a national network of 51 Youth Foyers, reaching approximately 3,100 young people aged 16-25 who can’t live at home every year.

Youth Foyers are more than a place to stay: they are thriving communities, with people - not circumstance - at the heart. By building on young people’s strengths, talents and aspirations, Youth Foyers offer a holistic living and learning opportunity for young people to realise their power and purpose, and move on equipped to thrive as independent adults.

What we do

Through community of practice events, consultation and training, and our quality development programme, we provide youth supported housing services with infrastructural support to adopt and deliver an impactful Youth Foyer service.

By working with services to build their resilience to external challenges, capacity to work holistically with young people, and high quality provision that centres youth voice, we increase the number of young people who move on from supported housing with the power and agency to thrive.

We’re now looking for a passionate programme coordinator with a flair for building positive relationships to join our team in the north west of England.

As Network & Programme Coordinator, you will be responsible for developing and nurturing relationships with staff and young people in our Youth Foyer network.

By proactively listening to the network’s needs, ambitions and experiences; offering coaching and development opportunities; and guiding Youth Foyers through our accreditation programme, you will support services to develop and deliver transformational opportunities for young people who can’t live at home.

You will also be responsible for the delivery of funded programmes for and with young people (16-25) and staff in north west Youth Foyers.

Find out more and apply

If you’re a proactive relationship builder with a passion for enabling young people to realise their power and purpose, we’d love to hear from you. 
More information on the role, who we’re looking for and how to apply can be found in the job pack on our website.

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and supporting all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.

As the Devon Service Manager, you will oversee all the adult ITRS team and be instrumental in developing and sustaining networks, partnerships and new networks across Devon.  You will be responsible to the Head of Service and be part of the service manager team working closely alongside the other service managers.

Alongside your service manager colleagues, you will play a key leadership role in the delivery, development, and oversight of high-quality services for individuals impacted by domestic abuse, sexual violence and stalking, as well as for those who use harmful behaviours. You will be part of a team managing a diverse portfolio of services spanning prevention, crisis intervention, behaviour change, survivor recovery, and professional training. These include in-person interventions and digital platforms, therapeutic services and outreach across all age groups and communities.

You will be responsible for ensuring that our services are trauma-responsive, culturally competent and inclusive, with a strong focus on safeguarding, survivor voice and best practice. You will support teams to deliver consistently excellent support, ensure contract compliance and drive continuous improvement and innovation in a changing landscape.

As part of the Service Manager team, you will also hold strategic responsibility in scoping new projects, supporting research and business development opportunities. You will also ensure that the wellbeing and development of our people is at the front of our management and leadership priorities.

As the Devon Service Manager, you will have experience working with health professionals in a management or training capacity, and a comprehensive understanding of trauma-informed practice and managing risk. This service takes an innovative approach to both delivering training to GP surgeries and providing therapeutic support to patients referred to us via surgeries who have received our training.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Operational Responsibilities

• Service Delivery Oversight: Ensure the smooth and effective daily running of services across all areas—domestic abuse, sexual violence, stalking, behaviour change, survivor recovery, and training—delivered both in-person and digitally.
• Leadership and Management: Role model trauma responsive and inclusive leadership. Ensuring all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field. Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
• Safeguarding and Risk Management: Lead on child safeguarding and act as Deputy Safeguarding Lead when required. Oversee safeguarding practices across services, ensuring timely risk assessments, safety planning, and escalation of concerns.
• Quality Assurance and Continuous Improvement: Monitor service quality through audits, case file reviews, feedback, and outcome data. Lead service improvements in response to learning, client feedback, and evolving best practice.
• Policy and Compliance: Ensure all services operate within legal, regulatory, contractual, and policy frameworks. Maintain accurate and confidential records in accordance with data protection and safeguarding legislation.
• Performance Monitoring and Reporting: Track and analyse performance data to assess impact, identify trends, and inform service planning. Produce high-quality reports for internal leadership, commissioners, and funders.
• Partnerships and Representation: Maintain strong local and strategic partnerships with statutory and voluntary agencies. Represent the charity in multi-agency forums, commissioning meetings, and stakeholder events.
• Crisis and Incident Management: Support staff with complex or high-risk cases. Lead operational responses to critical incidents or safeguarding escalations in collaboration with senior leaders. Provide Duty Out of Hours cover as part of a Senior Management Rota for safeguarding and incident management.
• Volunteer and Student Engagement: Oversee the safe and meaningful integration of volunteers and student placements into service delivery, ensuring appropriate supervision and development opportunities.
• System and Process Improvement: Identify inefficiencies in operational systems and work with others to develop streamlined, integrated processes across services and reporting tools.
• Strategic Oversight: To take part in, and contribute to Executive Leadership meetings as required, providing operational guidance.
• Budgets and Financial performance: Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables. Contribute to the creation of annual and budgets and financial targets.
• Advising on new development opportunities: Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

This is a senior interim role, responsible for the effective day-to-day running of the organisation, ensuring financial discipline, staff confidence and delivery against strategy.

The role includes oversight of operational delivery, people management, marketing and communications, and fundraising operations (working closely with relevant departmental leads and the Board).

• Reporting to: Chair and Board of Trustees
• Contract: Interim – initial 6-month period (with potential for extension subject to organisational needs)
• Salary: £65k full-time, part-time hours considered. 
• Location: Hybrid: London, South Coast and home working
• Start Date: As soon as possible.

Background

UKHarvest is a food waste and food education charity supporting vulnerable people experiencing food insecurity in the community, though a number of impactful and groundbreaking projects. Our mission is to reduce food waste and increase food security. Our education programmes (NOURISHed), Community Food Hubs, Grub Clubs and Community Grub Clubs are designed to overcome social barriers and food insecurity by connecting people through food.

We operate two community food hubs that deliver hot meals and community food education and engagement; Nourish Hub in London and Nourish Hub Cafe in Bognor Regis. Both spaces fulfil our mission to create warm, welcoming community spaces where people can regain their independence and confidence through the medium of food. Our projects are supported by our food rescue operation that collects quality surplus food and redistributes it through projects in the community.

Purpose of the Role

The Charity founder and CEO is retiring from her post and in this period, UKHarvest requires an interim Chief Operating Officer. This COO will provide strong, calm and effective operational leadership during a period of transition, ensuring continuity, stability and confidence across the organisation.

This is a hands-on, delivery-focused role focusing on day-to-day operational delivery, financial discipline, staff reassurance whilst maintaining confidence among funders, partners and stakeholders, while ensuring UKHarvest continues to deliver impact against its strategy.

Key Responsibilities

1. Operational Leadership & Continuity

• Lead the organisation’s day-to-day operations, ensuring services are delivered safely, efficiently and in line with our agreed strategy.
• Maintain operational focus and performance during a period of leadership change.
• Ensure effective coordination across all functions, projects and locations.
• Act as a visible, accessible and reassuring leader for staff and volunteers.

2. Financial Discipline & Organisational Sustainability

• Take responsibility for robust financial management, budgeting and cashflow oversight.
• Work closely with the finance function and Board to ensure strong financial controls, reporting and compliance.
• Ensure resources are deployed efficiently and in line with charitable objectives.
• Support funder confidence through clear financial governance, delivery assurance and transparency.

3. People Leadership, Staff Reassurance & Culture

• Provide clear, confident and empathetic leadership to staff and volunteers.
• Maintain morale, clarity and stability across teams during the interim period.
• Ensure appropriate structures, line management and accountability are in place.
• Foster a values-led, inclusive and supportive organisational culture.

4. Functional Oversight & Line Management

• Hold overall responsibility for core operational and enabling functions, including:
  • Operations, logistics and programmes
  • Education
  • Finance and administration
  • People and volunteer management
  • Marketing, communications engagement and PR
• Provide clear direction and support to functional leads and teams, recognising direct accountability for these areas.
• Ensure external communications, reputation management, media engagement and events activity are well managed, coordinated and aligned with organisational priorities.

5. External Relationships & Stakeholder Confidence

• Act as a senior operational point of contact for funders, partners and key stakeholders.
• Support confidence among funders and partners through consistent delivery and professional operational management.
• Represent UKHarvest at appropriate external meetings, events and forums.

6. Governance & Board Support

• Work closely with the Chair and Board, providing timely, accurate and relevant operational information.
• Support effective governance through clear reporting, risk management and delivery against agreed priorities.
• Ensure compliance with all relevant legal, regulatory, safeguarding and health & safety requirements.

Essential Experience & Skills

• Proven senior operational leadership experience, ideally at COO, Director or equivalent level. (10 years)
• Experience within the charity, not-for-profit, food, logistics or community sector or demonstrably transferable commercial experience.
• Strong experience of financial management, budgeting and operational controls.
• Demonstrated ability to lead generously and reassure teams during periods of change.
• Excellent communication skills, judgement and emotional intelligence.
• A belief in social justice, environmental sustainability and reduction of food waste. 
• Comfortable operating in a hands-on, delivery-focused interim role.

Desirable Experience

• Experience overseeing marketing, communications, media relations and events management.
• Experience working with a diverse range of functions, funders, partners and volunteers.
• Previous interim leadership

To apply, please submit your CV and cover letter to UKHarvest.

Position Closing: Sunday 22nd February 12 noon

Inital interview Tuesday 24th February - final interviews Friday 27th February

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

The Media Campaigns Manager will lead the creation and execution of high-impact, insight-driven media campaigns and sponsorship opportunities that support income generation while strengthening student engagement. The postholder will oversee the Union’s media sales function, managing and expanding the business development strategy, operational processes, and portfolio of marketable assets.

Do you have experience in income generation through media sales, sponsorships, partnerships, or commercial marketing activity? Do you also have experience coordinating the operational delivery of campaigns or events? If the answer is yes, then we want to hear from you. Our ideal candidate will have a good working knowledge of media sales, sponsorship, brand activations, and advertising marketplace dynamics, along with a comprehensive knowledge of sales techniques and practice

Be the consistent, trusted presence who helps young people grow in confidence, leadership and belief in what’s possible.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity. We combine leadership development, employability, wellbeing support and community action to create real pathways into work and long-term progress.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we hold boundaries, build trust and maintain high expectations every day.

We are now recruiting a Youth Development Officer to join our frontline programme team.

As a Youth Development Officer, you will build professional, trusting relationships with young people and deliver structured group sessions and mentoring that support personal growth, resilience and readiness for progression.

The Youth Development Officer plays a vital role in shaping positive programme culture — modelling consistency, safeguarding practice and values-led behaviour across all activity.

Key Responsibilities:

• Deliver structured workshops and group sessions aligned to programme plans

• Provide 1:1 mentoring using strengths-based and restorative approaches

• Create inclusive, emotionally safe learning environments

• Uphold safeguarding procedures and trauma-informed practice

• Maintain accurate attendance, case notes and outcome tracking

• Contribute to programme events, team reflection and continuous improvement

We’re looking for a Youth Development Officer who believes deeply in young people, communicates clearly, maintains strong professional boundaries and thrives in community-based environments.

Full Job Description and Person Specification attached. Please review before applying.

#YouthDevelopmentOfficer #YouthWork #YouthEngagement #TraumaInformedPractice #YouthSector #LondonJobs

Support charities. Strengthen communities. Tackle inequality across Oxfordshire.
Join OCVA as a Community Development Officer and be the first point of contact for organisations making real change.

This is a hands-on, people-focussed role at the heart of Oxfordshire’s voluntary and community sector. You will work directly with charities, community groups and social enterprises, offering practical advice and support on governance, funding, sustainability and organisational development. You will combine office and home working with regular travel across the county, building trusted relationships and helping organisations tell the story of their impact.

If you enjoy supporting others to succeed, working collaboratively, and making a tangible difference to communities, this role offers variety, autonomy and purpose in equal measure.

Are you an experienced fundraiser, with a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?

If that's you, then Tearfund's Fundraising Marketing team could be the right place for you! 

As a member of the Direct & Digital Marketing Squad, you would be responsible for the delivery of fundraising appeals and supporter engagement activity,to show our supporters the impact of their support and give them the opportunity to become even more engaged in Tearfund's mission.

We are particularly looking for a fundraiser with a passion for direct marketing, who has experience in delivering multi-channel individual giving and supporter engagement campaigns. We are especially keen to hear from those who are experienced in both print and digital direct marketing.

Do you have the following experience?

• Planning and delivering direct marketing fundraising or individual giving campaigns, such as direct mail appeals.
• Planning and delivering multi-channel supporter engagement campaigns to a range of audiences
• Working across print, direct mail and digital channels to deliver campaigns
• Project managing complex projects with multiple stakeholders
• Monitoring and evaluating campaigns, with a test and learn mentality
• Working collaboratively with a range of stakeholders including creative agencies

Do you have the following skills?

• Ability to see through activity from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things, with a test and learn mentality

If your skills, experience, and passion match these requirements, we'd love to hear from you!

Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.

We currently have two positions available: 

• 1 x permanent full-time position. The salary is £39,934 per annum full time equivalent
• 1 x part time (21 hours per week) 12 month maternity cover contract. The salary is £23,960 per annum part time equivalent

Please indicate in the Supplementary Statement section of your application which role you are applying for.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Project Operations Manager

• Hours: Part time – 21 hours 
• Location: Hybrid Portsmouth area (officially office based but welcome to work hybrid/remote with regular local community-based meetings and local travel)

This is an exciting opportunity for a Strategic Project Operations Manager to build, operationalise and lead key projects, focusing on designing an impactful, scalable volunteer-led befriending/support system and embedding strong referral partnerships. 

Free To Fly is a registered charity supporting mums-to-be to leave abusive relationships and create safe, stable futures for themselves and their children. A Christian-ethos charity Free to Fly are rooted in partnership, community engagement, and deep respect for the dignity of survivors.
 
The Project Operations Manager will demonstrate:

• Proven charity operations and project management experience, with strong planning, organisational, and problem-solving skills.
• Experienced in recruiting, leading, and developing volunteers, with the ability to build effective teams and foster a collaborative culture.
• Strong communicator and ambassador, confident engaging with media, stakeholders, partners, and referral agencies.
• Safeguarding and trauma-informed expertise, with experience applying safeguarding practices and supporting survivors of domestic abuse.
• Financially and operationally capable, managing budgets, administrative systems, and setting up new services or processes efficiently.

The Project Operations Manager will be a flexible, practical problem-solver and people-focused leader with charity operations and volunteer engagement experience, confident building systems that deliver impact. You’ll work closely with partners, volunteers and referral agencies to deliver services and grow capacity sustainably.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. 

Your application should be submitted through the Charisma website and include your CV (with any gaps explained,) and a supporting statement that explains your fit for the role (highlight relevant experience, previous fundraising achievements, and commitment to values). Please specifically outline experience of supporting grass roots/early stage startup nonprofits, if you have this, and how you successfully supported their growth.
 
You will be based in Portsmouth, willing to travel and work occasional unsociable hours, with your own vehicle covered by business use insurance. 

This role is subject to an enhanced DBS check, which will be carried out by the employer.

Please note that in accordance with paragraph 1 of Schedule 9 to the Equality Act 2010, this role within the charity is subject to an occupational requirement to recruit only an individual who is biologically female, due to the specific nature of the duties involved.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 13th March 2026

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Key Responsibilities

As our Website Lead, you will: 

• Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
• Work closely with internal partners to develop new pages, sections and features
• Lead a programme of ongoing content review and user training across the organisation
• Produce regular website analytics reports and deliver insight-driven recommendations
• Ensure consistent branding, accessibility and outstanding user experience
• Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
• Plan and prioritise technical projects with our Digital Services (IT) team

About You

This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.

You’ll bring:

• Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
• A solid understanding of HTML and confidence working with developers and IT colleagues
• Experience overseeing the day-to-day running of a large website
• Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
• Excellent organisational ability and the skills to manage multiple concurrent projects
• Strong written and verbal communication skills
• Experience managing or mentoring others (highly desirable)
• A proactive, collaborative approach to working across teams
• Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users