Adult Services Manager Jobs in Barnet, Greater London

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising Volunteers Coordinator is to drive and enhance fundraising efforts for Muslim Aid by planning, coordinating, and executing innovative fundraising events and campaigns across regional and national levels. This position involves deep engagement with the Muslim community and various stakeholders to maximise fundraising opportunities and achieve financial targets.

The post holder will ensure that all activities adhere to regulatory standards and organisational promises, effectively represent the organisation in public forums and live appeals, and manage productive relationships with external partners to optimise outcomes. Additionally, the post holder supports strategic campaign planning and evaluation, ensuring continuous improvement and compliance with legal frameworks. The incumbent is expected to be flexible, with readiness to travel and adapt to unsociable hours as needed to meet the demands of the role.

About the Role

1. Collaborate with the Fundraising team to optimise income through various community and innovative events, meeting agreed financial targets.
2. Possess a thorough understanding of the Muslim community and its key stakeholders.
3. Plan and manage fundraising and promotional events across the region, adapting successful strategies for national implementation. This includes participation in events at schools, businesses, mosques, and with community groups and the general public.
4. To coordinate volunteer involvement nationally, such as fundraising, administration and awareness raising.
5. Cultivates a positive and supportive atmosphere by recognising volunteer efforts and assisting volunteers with their interests within the organisation.
6. Be available for national travel at short notice to engage with donors and participants at various community events.

About you :

To be successful in this role:

1. Bachelor’s degree in Business Administration, Marketing, Communications, Nonprofit Management, or a related field.
2. Experience in building a fundraising portfolio and securing income across a range of fundraising disciplines, especially from universities, mosques and volunteers.
3. Experience of creating and successfully implementing a fundraising strategy.
4. An understanding and awareness of the value of social media and how to maximise the digital fundraising potential.
5. Able to inspire people and to develop long-term relationships, with the gravitas to gain the trust and respect of relevant internal and external stakeholders.
6. Excellent communication and interpersonal skills.

Why you should Apply:

By joining Muslim Aid as a Community Fundraising Volunteers Coordinator, you'll be at the heart of our fundraising efforts, driving positive change and supporting our mission. Apply now to be a part of this exciting and impactful journey!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

Age UK Wandsworth is an independent local charity. We've been working in the local community to help older people for over 60 years. We have dedicated staff and over 300 volunteers helping us to deliver services and activities for older people in Wandsworth.

An opportunity has arisen to join our growing Community Engagement Team assisting older people and/or vulnerable adults to improve or maintain their overall wellbeing and stay independent for longer whilst enabling them to retain, gain or regain independence.

The Community Engagement Project Assistant role will include delivering groups and activities, hosting events and working with clients in their homes, within our day centre, and in community settings such as libraries, job centres, sheltered accommodation and other voluntary sector organisation hubs.

The service aspires to support, but is not limited to, older Wandsworth residents in the following groups: BAME; dementia; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.

What we can offer you:

· A vibrant workplace where no day is ever the same

· An experienced and supportive leadership team

· Kind and caring colleagues who work as a team

· A great employer’s pension contribution

· A cycle to work scheme

· An employee shopping benefits scheme

· An employee assistance programme (EAP)

· A friendly hypo-allergenic office dog to play with

Important notes:

Please note that CVs will not be accepted and only full application packs will be reviewed.

This is an exciting opportunity for a Senior Wellbeing Advisor Assistant with experience of working within a children and young people, to work within a multi-disciplinary wellbeing advice services team to increase and improve emotional and mental health provision within local communities for 11–24-year-olds in the West London CCG area.

The Senior Wellbeing Adviser will be a part of our Youth Services team and will work to deliver mental health services for young people and the adults who support them. The Senior Wellbeing Adviser will co-ordinate and deliver a diverse portfolio of wellbeing services including the provision of 1:1 practical wellbeing advice and support to young people (mainly aged 16-25), facilitation of peer support groups, delivery of workshops and trainings and co-ordinate awareness-raising campaigns on occasion.

This post will enable the post-holder to develop a wide range of project coordination and evaluation skills. The position will suit an individual who is self-motivated, an excellent communicator and data competent, with an interest in quality improvement, line management, an understanding of child development and mental health, as well as a passion to support services for children, young people and their families.

The post holder will also work alongside colleagues and partners in the Local Authority, CAMHS, educational settings where interventions are being delivered and other relevant mental health providers.

Key Responsibilities

• To provide practical mental health focused short term casework to young people through 1:1 face to face appointments 
• To develop, co-ordinate and deliver workshops and training to groups of children and young people 
• To raise and escalate safeguarding concerns effectively with partners to ensure children and young people are effectively safeguarded
• Signpost referrals for children and young people with more complex needs to the relevant service. 
• Coordinate referrals and booking in sessions 
• Conduct regular line management with one Wellbeing Advisor working closely with them as a team. 
• To undertake data collection, analysis and monitoring to evaluate the effectiveness of service provision 
• To produce impact reports and summaries, using IT and statistical programs  
• Routinely measure clinical outcomes, in line with the CYP-IAPT program.   
• Maintain comprehensive records of all training and clinical activity in line with both health and education service protocols and use these records and outcome data to inform decision-making.  
• Complete all requirements relating to data collection and report clinical outcomes and service access data into the digital patient record system, CYP IAPTUS.  
• To assist in the formulation and delivery low-intensity psychological treatments based on evidence-based literature and research to support best practice in clinical work. Interventions may include guided self-help, and treatment might be individual or in psychoeducational groups. This work includes delivery face to face, virtual and Telephone.  
• Engage in robust managerial and clinical supervision, identifying the scope of practice of the individual post-holder within the role, and working safely within that scope.   
• Attend multi-disciplinary and multi-agency meetings relating to referrals or children and young people in treatment, where appropriate, both for personal educational benefit in discussion with supervisors, and to provide direct assistance.   
• Work in collaboration with school staff, parents, children, young people, and the wider community to enhance and broaden access to mental health services.  

Person Specification

Training & Qualifications

• Degree level qualification in Health/Social Care/teaching/ psychology or equivalent

Knowledge & Experience

• 3 years’ experience working with children and young people with mental health challenges 
• Experience in delivering 1:1 practical support sessions, group facilitation and producing and delivering presentations, workshops and training 
• Experience managing a complex case load
• 2 years’ experience project planning and management experience 
• Working knowledge of child and adult safeguarding 
• Understanding of the importance of maintaining confidentiality  
• Experience of data collection, analysis and reporting  
• Knowledge of mental health and/or social care services 

Skills

• Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences  
• Commitment to working innovatively and always seeking to evaluate and improve all areas of practice  
• Ability to work productively as part of a team  
• An authentic regard of client’s experience and knowledge as equally valuable as that of clinicians/practitioners  
• Attention to detail  
• Data literate  
• Ability to keep accurate notes and records  
• Ability to prioritise and work on a number of tasks in parallel  
• Good time management and organisational skills  
• Excellent problem-solver  
• Ability to work well under pressure  
• Ability to convey ideas clearly  
• Strong interpersonal skills  
• Ability to communicate with a wide range of audiences  

The Role

FARA is looking to launch the charity's new fundraising activities programme and is looking for an experienced fundraising and individual giving manager to lead the creation and launch of this.

It is an exciting time for the charity, which helps disadvantaged children, young people, adults and their families in Romania. Building on the initial income opportunities and strategy development work done by fundraising consultants, you will be joining a marketing function with ambitious plans to transform our communications. You will work alongside colleagues across the whole organisation to deliver this work.

The Fundraising and Individual Giving Manager will be responsible for:

• Creating systems, structures, activities and messages designed to launch and grow income streams, predominantly from individual givers and community partners taking the charity’s fundraising income to six figures over three years.
• Using data to inform Individual Giving campaigns, creating powerful messaging to acquire, retain and upgrade donors through digital and offline methods.
• Creating and implementing methods of attracting and retaining people and community partners to donate and fundraise, ensuring a steady and growing stream of income.
• Identify and optimise any emerging and new fundraising opportunities to help grow income for the organisation

The Person

Are you entrepreneurial, innovative, personable, and collaborative, with experience developing and delivering fundraising programmes? Are you keen to get your teeth into a new challenge and create something from scratch?

The role requires a candidate with a strong background in building relationships and identifying and developing new fundraising messages, campaigns and activities from scratch. This is not a case of picking up a mature programme and running with it (although the organisation does have a small baseline of donors who have been giving for many years). The opportunity is all about creating, testing and learning – to diversify income sources at FARA, utilising the extensive network of supporters it has gained through its 40 charity shops across London.

You will need to be proficient in digital platforms, with experience in building a digital-focused approach to supporter acquisition and donor development. You will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of disadvantaged children, young people and adults in Romania.

The post-holder will need experience developing creative giving programmes and be excited by the prospect of pursuing new opportunities for the organisation by engaging with existing supporters—many of whom might only have ‘gifted’ the charity via donations of pre-loved clothes and other items to FARA shops.

Why FARA

FARA funds, develops, and manages social support services across Romania for vulnerable children, children with learning disabilities and complex needs, youth at risk, adults with learning disabilities, and community-based programmes, tackling poverty through education for Romania’s poorest families. FARA, established in 1991 following the fall of communism, has grown to be one of the biggest and most established NGO’s in Romania, working to building a stronger future for Romania.

This is an exciting new role for the organisation and a wonderful opportunity for the right individual to shape an emerging fundraising programme. You will be joining a relatively new marketing team that is working to build and develop this wider function for FARA to support the shops' network and fundraising work. Working with an innovative and creative team, you will be well-supported to test, learn, and apply to achieve success.

The role is permanent and full-time, and offers the opportunity to work flexibly from the offices in Teddington or Angel, and from home.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

About This Job

Join Cadet Digital Service as our Digital Training Officer and play a pivotal role in empowering our volunteers and staff through expertly designed and delivered training programs. This exciting opportunity is perfect for those passionate about education and technology, offering the chance to develop comprehensive training for our systems. You'll leverage your expertise in training development, delivery, and evaluation to enhance user proficiency, support the adoption of new technologies, and drive organisational efficiency.

Essential Skills

· Understanding of MIS and IS platforms, with the ability to quickly learn and adapt to new technologies.

· Knowledge of system functionalities, data management, and security practices.

· Good general education with evidence of continuing personal and professional development

· Proven experience in designing, developing, and delivering training programs.

· Experience with adult learning principles and various training methodologies

· Ability to manage training projects from inception to completion, including needs assessment, planning, execution, and evaluation.

· Demonstrated experience in working collaboratively with a range of stakeholders, including IT professionals, end-users, and senior management.

· Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear and accessible manner.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 23rd June 2024.

Interviews will be held (virtually) during the week commencing 08th July 2024.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references. 

To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.

The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.

Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.

We particularly encourage people with lived experience of mental ill health to apply.

Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension

Hours: 21 hours per week, including the core days of Tuesday and Thursday

This fixed term contract ends on 31st March 2027 and is renewable depending on funding.

Key responsibilities:

• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.

• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.

• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers. 

• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.

• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.

• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.

• Leading group sessions to help individuals with their wellbeing and recovery journeys.

This is an exciting opportunity for an Assistant Psychologist to contribute to increasing and improving emotional and mental health provision within education settings for 5–18-yearolds, young adults (15 - 18), families, and other professionals within the London Boroughs of Hammersmith and Fulham.

The "Be Kind to Your Mind (BK2YM)" service provides evidence-based mental health support to school- and college-aged Children and Young People, staff, young adults, families, and other professionals within the London Boroughs of Hammersmith and Fulham.

Be Kind to Your Mind (BK2YM) is a non-clinical, mental health and wellbeing offer delivered by HFEH MIND Youth Services. BK2YM’s non-clinical interventions and psychoeducation programme (Learn Well) offers a multitiered level of support:

• Preventative and early intervention for children and young people aged 5 – 25 through HFEH Mind Psychoeducation Workshops and assemblies.
• Training for school staff and other professionals.
• Therapeutic Arts intervention (x6 sessions) for students.
• Access to a digital support tool (self-help): WYSA.
• Access to wider digital/online support tolls (Including My Mind TV).

Key Responsibilities

• Delivery of Be Kind to Your Mind interventions across schools, colleagues and alternative education.
• Delivering whole school/year group assemblies and ‘drop-down days’ to educational establishments within the defined area(s) of operation.
• Facilitation with targeted outreach to H&F SENCO's/AP's, adapting content for Special Educational Needs and Disabilities (SEND) in collaboration with Educational Psychologists.
• Ad-hoc creation of bespoke content to complement existing materials.
• Creation and delivery of education staff workshops based on provided training needs assessment form submissions.
• Outreach to schools/organisations, maintenance of Learn Well bookings.
• Maintaining rapport with education/community youth provisions to ensure continuation of delivery across the academic year.
• Co-ordination of targeted outreach/promotion on universal days related to Children and Young People’s Mental Health and issues impacting their mental health and wellbeing generally. (E.g. world mental health day, stress awareness week etc.)
• Evaluation and Impact Reporting:
  • Composition of internal, bi-borough, and education/youth settings impact reporting.
  • Support data analysis for routine reporting, service evaluation, research, and improvement.
  • Completing pre-and post-evaluation of interventions to ensure delivery is reviewed and meeting objectives. 

Person Specification

Knowledge and Experience

• An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).
• Understanding of the impact of social inequalities and how this relates to mental health.
• Extensive knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people, and parents/carers from Black, Asian, and other Ethnic Minority groups.
• Understanding of the importance of maintaining confidentiality.
• Experience of literature reviews, data collection, and analysis.
• Knowledge of mental health and/or social care services.

Skills

• Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences.
• Commitment to working innovatively and always seeking to evaluate and improve all areas of practice.
• Ability to work productively as part of a team.
• An authentic regard for the client’s experience and knowledge as equally valuable as that of clinicians/practitioners.
• Data Literacy and Attention to detail – especially in relation to compiling activity and impact reports for the service(s)
• Ability to keep accurate notes and records.
• Ability to prioritise and work on a number of tasks in parallel.
• Good time management and organisational skills.
• Excellent problem-solver.
• Ability to work well under pressure.
• Ability to convey ideas clearly.
• Strong interpersonal skills.
• Ability to communicate with a wide range of audiences.

Job Purpose

This role is within our crisis alternative service Safe Space - an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm (midday) - 11:30pm across all of our boroughs. The role will consist of two shift patterns to ensure the service is covered: 11:30am-6:30pm and 4:30-11:30pm. This will be on a rota basis across support workers.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

We are seeking an experienced and enthusiastic support professional to join our unique Support Team.

You should have a genuine interest in helping people to maintain their quality of life and independence, regardless of the potential barriers they face. You must be patient, kind and sympathetic to the difficulties that an individual faces. You will facilitate their independence as much as possible and encourage their wellbeing at the same time.

As part of the role you will;

• Develop and carry out support plans
• Identify and access relevant opportunities for client wellbeing, including leisure and mental health services
• Develop and maintain independent living skills
• Advocate for clients
• Support clients to integrate with the local community

This is an exciting opportunity for a Project Support Officer to join our Wellbeing team and work across two new projects aimed at improving older people's lives. Working closely with Age UK's Network of 120+ local and independent Age UK partners, this role will support the delivery of projects across their life cycle, ranging from the implementation of funder-led reporting requirements to liaising with partners on the impact the project has had on their beneficiaries.

The successful candidate would enjoy working in a fast-paced environment and will demonstrate exceptional organisational skills to ensure the successful delivery of the projects. You will carry out a range of duties to assist the team in the coordination, planning, monitoring, and delivery of the Programme. From researching and meeting with relevant suppliers and organisations, to assisting with the development and maintenance of project plans. The post-holder will need to work effectively with our other internal departments, local Age UKs and delivery partners. Therefore, proficient organisational and communication skills are a must.

Please note that due to the Hybrid nature of this role, the successful applicant may be required to commute to the central London co-working hub on a regular basis, for example around four times per month.

Must haves:

* Experience of co-ordinating activities to ensure projects and work programmes are delivered on time and on budget.
* Experience of communicating, both in writing and verbally, with a range of stakeholders.
* Ability to build and maintain relationships with internal and external partners to meet objectives.
* Experience of managing large volumes of data from multiple sources.
* Experience of managing large volumes of communications through multiple channels, including emails, Microsoft Teams, letters and phone calls.
* Experience of collating data and reports, including preparation of tables and graphs.
* Experience of data entry and analysis to a high level of accuracy and attention to detail.
* Experience of organising meetings and planning and delivering projects to agreed quality standards.
* Experience of uploading and maintaining content on intranet and internet sites is desirable.
* Confident dealing with people from different levels and backgrounds.
* Ability to work flexibly and prioritise competing deadlines and workloads.
* Excellent organisational skills and proven ability to track progress of deliverables.
* Excellent IT skills, in relation to Microsoft Packages, which should be proficient at a high level.
* Excellent oral and written communication skills including the ability to report on progress in writing and verbally.
* Proven ability to work flexibly as part of a team.
* Understanding of issues facing older people/ understanding of dementia.
* Commitment to promoting equality and valuing diversity in practice.

Great to haves:
* Ideally, experience of working in charitable sector, and with older people.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

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Job Title: Habilitation Specialist

Reports to: Services Director

FTE: 1FTE. Full time, permanent. 37 hours per week.

Location: Hybrid with the possibility of a remote base, but regular attendance at the London Office and within London would be required.

Salary: £42,000 p.a.

RSBC are seeking an experienced Habilitation Specialist to join our Services Directorate. In this varied role you’ll have the opportunity to work with children, young people and families directly, as well as developing and delivering training. You’ll be our organisational expert in all things Habilitation and be part of a wider team seeking to ensure blind and partially sighted children and young people can live their life without limits.

Who are we looking for?

Someone with a nationally recognised qualification in habilitation training for children and young people with a visual impairment. You will have significant experience of working with children and young people with vision impairment and additional needs, excellent written and oral skills, and good IT skills. There will be the occasional weekend and evening work for which time off in lieu will be given

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, an option to buy an additional 2 days of annual leave, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, access to 24/7 GP, mental health care and dental advice via apps if member of pension scheme, season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification.

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

Closing date: Monday 8 July, 9am

Interview: Thursday 18 July

To apply you will need to have the right to work in the UK. We do not provide any sponsorship.

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

Engagement and Project Delivery Lead for leading Charityin North West London required.

We are small but growing organisation and looking for the right person to join our friendly and progressive Independant Chair led team.   Please do take time and consideraton in applying for this role as we are looking for a candiate that fits the criteria and relevent exprience of the role.

Application forms will be sent on request and   must be completed for  consideration to proceed  to the nxt interview stage.  Copy and paste CVs will not be accepted.

Interview dates will be Mid July.

Previous Applicants need not apply.

ELMS consists of 4 supported houses, a small floating support service and a day programme for adults experiencing severe, enduring mental health problems. The service is commissioned to provide longer term placements, with varying lengths of stay. This role involves travelling between the houses and working some weekends.

About the role:

Project workers will work with clients at their own pace to develop their independent living skills as much as possible, manage their prescribed treatment, develop their living skills, develop & manage relationships and build social networks. Where possible you will assist them to access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.

As a Project Worker you will take part in all aspects of the day to day running of the schemes, working as part of a shift from Monday to Sunday.  You will be required to work with clients effectively; providing support via structured key working.  You will also carry out assessments including risk assessments and goal setting via SHP support planning.  All Support plans will aim to promote SHP’s values and practices.

You will be responsible for implementing holistic support strategies to address the emotional, practical and housing management needs of residents of the project. This includes assisting residents with maintaining their mental health, practical daily tasks and maintaining a safe, clean, living environment.

The role will form a pivotal position within the schemes as Project workers are the point of contact for daily events. This might include structured group work, you will also support the project leads with activities and support case-holders to carry out allocated tasks.

About you:

• A working knowledge of severe and enduring mental ill-health, and the interventions and effective approaches to supporting individuals experiencing such conditions.
• A Person-Centred support approach and the ability to create collaborative support plans, build rapport, and foster collaboration with residents.
• The ability to learn and apply the principles of planned support and goal setting.
• The ability to understand and apply the principles underlying a quality and customer focussed service and a willingness to work in a way that empowers our clients.
• Self-motivation and the ability to work under pressure and manage time effectively, prioritising different areas of work according to need.
• The ability to coach someone to undertake a range of practical tasks relating to living independently. 
• The ability to engage and relate positively with people from a range of backgrounds and cultures.
• A willingness to work a rolling shift pattern on a rota, Monday to Sunday.
• The ability to use IT applications and basic keyboard skills, excellent levels of literacy and numeracy.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 23nrd June at Midnight

Interview Date: Week commencing 1st July 

This post will require an Enhanced DBS check to be processed for the successful applicant.