Advice and information officer jobs
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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a good all-rounder in fundraising, including a background in Foundations and Trusts? Can you inspire and motivate donors and fundraisers?
If so, then join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial spondyloarthritis.
We are a small team, looking for a second Fundraising Officer to work alongside our existing Fundraising Officer to deliver activity across all our income streams, supported by a Fundraising Board. We’re aiming to grow income from individual giving, Trusts and Foundations, community and individual fundraising, trading and further build our community of legacy pledgers. 2026 is our 50th Anniversary, a wonderful opportunity to celebrate our achievements and grow our income.
Our dedicated team at NASS is passionate about transforming lives for people with axial SpA. We truly value our people, who do meaningful work that directly impacts the lives of people living with axial SpA. You'll be supported to succeed and genuinely appreciated for your contributions. We pride ourselves on our collegiate spirit and willingness to support each other in all aspects of our work. We operate a hybrid model of working, with some staff working remotely for most of the time, so applicants need to be comfortable with working in this way.
The Benefits
· Salary up to £30,000 - £32,000 p.a.
· Employer pension contribution of 10%
· 25 days annual leave plus 3 days leave between Christmas and New Year, plus Bank Holidays
· Time off in Lieu scheme
· Death in Service benefit to loved ones
If this sounds like you, then please get in touch. We would love to hear from you.
To apply, please submit:
- Your CV
- A two-page cover letter explaining your interest in the role – the letter must describe how your skills and experience meet the person specification.
Application Deadline: 10 am on 6th January 2026.
Interviews: 15th January at our office in Hammersmith.
For further information, and to submit your application, contact Dale Webb
Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.
Transforming axial SpA futures, creating a social movement for change and an empowered community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chief Executive Officer
Salary: c.£75 - 80,000 per annum
Hours: Full time 35 hours per week
Contract: Permanent
Location: The role is, of necessity, office based, although flexibility for home working is expected where appropriate. Evening and weekend work will be required to attend networking and other events.
At Sussex community Foundation we are approaching our 20th anniversary. As we celebrate this milestone, we are looking for an ambitious and dynamic chief executive to lead us into the next 20 years, enabling us to make Sussex a fairer and more equal place.
At Sussex Community Foundation we bring inspirational people together to create the change Sussex needs. In our first 20 years we have built a reputation across the county as an authoritative voice in local philanthropy, attracting and retaining new Fundholders to the Foundation.
As a leading grant maker in the county, our reputation within the voluntary sector is incredibly important to us. We want to ensure that our future Chief Executive builds on these trusted relationships.
We have an experienced and influential Board who will support you in your role, backed up by an enthusiastic and committed team of experts in both fundraising and grant making.
We look forward to receiving your application.
Mark Spofforth OBE FCA - Chair of Trustees
Closing date: Monday 5 January 2026 - noon
We are using the Charity Job anonymous recruitment process - please ensure that you apply through the portal.
For full Persons Specification please refer to the pack below.
**No Agencies please**
#Chief Executive Officer #CEO #Executive #Leadership
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.



Asylum Justice is the only charity in Wales - and one of very few in the UK - providing free legal advice and representation to people seeking asylum, refugees, and other migrants who are excluded from legal aid. Every day, we help people navigate a hostile system, challenge injustice, and secure safety for themselves and their families.
Demand for our services is higher than ever. In the past year alone, our caseload increased by nearly 50%, and we've taken on more complex, urgent cases - including supporting unaccompanied asylum-seeking children and people at immediate risk of destitution or deportation.
We’re now looking for a Funding Officer to join our small, committed team and help secure the resources we need to sustain and grow our work. This is a chance to make a tangible difference - not just in helping us meet income targets, but in strengthening access to justice for some of the most marginalised people in Wales.
The role is hybrid working (Cardiff office and remote working) but fully remote working may also be considered. We are open to compressed hours or part-time working (minimum 28 hours) for the right candidate. We also welcome applications from people interested in a job share arrangement.
About the role
This is a hands-on, varied role that combines fundraising, relationship management, and impact storytelling. You’ll work closely with our Legal Director and wider team to:
- Research and identify funding opportunities from trusts, foundations, and statutory sources
- Write compelling funding bids and reports that reflect our impact and values
- Maintain excellent relationships with funders and support project coordination with delivery partners
- Coordinate grant reporting and keep accurate records of income, spend, and deadlines
- Support internal monitoring and evaluation to strengthen our evidence base
- Help develop our approach to individual giving, fundraising events, and donor communications
We’re looking for someone who shares our commitment to justice and anti-racism, and who brings strong communication skills, attention to detail, and a collaborative approach.
Who we’re looking for
We don’t expect you to know everything from day one - we’re open to candidates with transferable skills from across the charity, campaigning, or community sectors. You might have experience as a fundraiser, grant writer, project officer, or in a policy/impact role where writing and relationship-building are key.
What matters most is that you're passionate about what we do, committed to equity and inclusion, and eager to learn and contribute.
What we offer
- A supportive, mission-driven team working in solidarity with people seeking asylum
- Flexibility around working days, location, and hours
- An organisational culture that prioritises wellbeing and psychological safety
- The chance to shape an ambitious and growing organisation at a pivotal time
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Health Information Officer will be responsible for the day-to-day management of our patient and public information about bowel cancer and will work closely with the Senior Health Information Officer and Health Information Manager in the development of information content.
This role is an excellent development opportunity for a proactive person with strong administrative and prioritisation skills who is looking to develop their career in health information. Experience in an information or communications role would be beneficial.
The position offers you a unique and exciting opportunity to make a direct difference for people affected by bowel cancer, ensuring all of the charity’s information meets patient needs, is of the highest quality and has a strong evidence base.
Please note we may interview on a rolling basis before the closing date as applications come in.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development who can work with a small team of dedicated professionals.
ABOUT THE ETHICAL PROPERTY FOUNDATION
The Ethical Property Foundation (“EPF”) is unique: the UK’s only dedicated property advice charity for the voluntary sector. (Registered Charity number 1101812 in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.
Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures.
We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector’s first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation.
We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis.
JOB DESCRIPTION
The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation’s Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility:
1. Developing the Affordable Consultancy
The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include:
· Identifying potential clients and proactively seeking opportunities to bid for work.
· Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs.
· Developing and maintaining relationships with key partners, including Lloyds Bank Foundation.
· Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes.
· Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams.
· Ensuring EPF communication channels appropriately promote our services.
2. Management of Property Advice Team
The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy:
· Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members.
· Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained.
· Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services.
· Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability.
· Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support.
· Delivering excellent customer care by coordinating the Foundation’s support to charities until their project is resolved.
· Supporting the team to ensure property materials for training and online guidance are accurate and appropriate.
3. Additional duties may include:
· Representing the Foundation and presenting at external events.
· Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge.
· Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation.
· The Foundation requires all employees to work with due regard for the Foundation’s ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance.
The client requests no contact from agencies or media sales.
The Funding and Development Officer will play a key role in identifying, securing, and managing income streams through grants, partnerships, donations, and fundraising initiatives. This role will also support organisational growth by developing strategic relationships, improving funding processes, and enhancing the charity’s visibility and impact.
The Funding & Development Officer will work closely with the Centre Manager to identify a strategic funding & finance plan to ensure sustainability for all the charities projects.
LYCC is a youth and community organisation (registered charity) dedicated to empowering young people, adults and strengthening local communities. We provide inclusive programmes, opportunities, and support that help individuals develop confidence, skills, and a sense of belonging. Our name change in 2011, to Litherland Youth & Community Centre, and our building redevelopment in 2014/2015 reflects how our organisation had shifted from a traditional “boys club” and “youth centre” to now a youth and community centre. Taking a holistic approach in relation to our services facilitated and support offered. LYCC identified the need for this holistic approach and has worked since to provide services and support for individuals of all ages within our community. The Funding & Development Officer, will help LYCC be proactive to local identified need and help to source and secure funds to faciltiate support.
Current charity turnover approx. £300k.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully.
SmellTaste is the charity for all those living with impaired smell and taste.
The client requests no contact from agencies or media sales.
Uniting Staffordshire Against Hate provides information, advice, guidance and practical and emotional support to victims of hate crime and hate incidents to help them cope and recover from their experience and exercise their rights under the Victims Code. We also work to raise awareness and encourage reporting of hate crime across Stoke on Trent and Staffordshire.
The role of a Training and Community Engagement Officer is an exciting and diverse one. You will be responsible for engaging with communities, including those most at risk of or directly impacted by hate crime, to improve awareness and understanding of hate crime, how to report it and how to access our specialist support service. You will do this in a variety of ways including by delivering awareness raising sessions and activities and attending events. You will also provide initial information, advice and guidance to victims of hate in the community and facilitate referrals into our specialist support service. You will be responsible for the development of meaningful and trusted relationships between communities and the service, so that the people who need our support know how to and are confident to access it. You will also be responsible for delivering our awareness raising training to professionals and communities.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
This role is based at our offices in Hanley but most of your time will be spent working in communities across Staffordshire and regular travel is a key part of this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Eido is entering a new phase of growth. Our influence is expanding and the opportunities before us exceed our current capacity. We believe this creates an exciting prospect for an experienced CEO - or for a current charity or business director ready for their first top-level leadership role.
We are seeking a leader of character and conviction, with missional drive, and experience in networking and delivering impact solutions within the Christian sector to take Eido to the next level. There is flexibility in how the role could be shaped, depending on the skills and preferences of the successful candidate.
The CEO is ideally a person of Christian faith to lead team prayer meetings, attend and contribute at Christian conferences, pray with clients, and speak with integrity and authority within the Christian sector.
As Eido transitions from being founder-led, we recognise the importance of establishing a healthy, collaborative relationship between the new CEO and shareholders. After an initial transition period, the shareholders intend to form a board and meet fortnightly with the CEO to review KPIs and offer insight on key decisions. Our goal is to set the new CEO up for success, providing support and accountability, while allowing them space to develop and pursue their own strategies and full autonomy in leading day-to-day operations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One YMCA delivers vital services including social housing, health and wellbeing programmes, children’s services, and youth and community activities that make a real difference across our local communities.
We are seeking a Triage and Intervention Officer to be the first point of contact for children and adults seeking support after experiencing domestic abuse.
In this rewarding role, you will complete risk and needs assessments, create personalised safety and support plans, and offer timely responses via our helpline, webchat, and referral pathways.
Working closely with the IDVA Team Leader, you will support both IDVA and therapeutic teams, maintain accurate case records, and ensure all work aligns with best-practice standards. You will manage your own workload, meet agreed KPIs, and play an essential part in ensuring victims receive high-quality, timely, and effective support.
If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you!
Requirements:
• Willingness to undertake training and development relevant to the role.
• Commitment to valuing equality and diversity and applying this to all areas of work.
• Willingness to adjust working hours to meet operational needs, including occasional evening and weekend work.
• Access to a vehicle for travel in the course of your work, along with suitable business insurance to cover work-related travel. You must have a full Great Britain driving licence. If you have more than three points on your licence, please contact us to discuss before applying.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
This is a Full Time role.
Hours per week: 37.5
Working Pattern: Monday - Friday / 37.5 hours per week
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
- Are you looking for a role where you get to make a real difference for people everyday?
- Do you love working in a busy vibrant environment with others?
- Do you have an understanding of the complex needs affecting older people and their carers?
Be part of our Community Support Team at Age UK Sutton
The Community Support team is Age UK Sutton's front door service, providing regulated Information & Advice to the residents of Sutton. The team support in excess of 3,000 people per year providing a mixture of light touch information provision through to long-term advice provision and casework.
The service provides free, confidential and impartial information and advice to all older people and their families and carers. We work with older people to identify their own goals, set priorities and create a shared action plan whislt maintaining high levels of customer care.
Community Support Advisers play an important part in service delivery. You will undertake initial exploration and diagnosis before deciding whether a client requires basic information and advice, signposting or regulated advice. You will deliver regulated advice to clients predominantely in the areas of welfare benefits, housing, and health and social care. It is vital that advice is delivered in an accessible way for all clients.
We are looking for a person-centred Adviser who:
- Can effectively commnunicate accurate and impartial information and advice to older people with a wide range of support and communication needs
- Can manage case work and client relationships to ensure excellent client care and accurate recording of actions, evidence and outcomes
- Can work well with external agencies and our own services
Training and development opportunities are available to all staff.
Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply.
We strive to make our recruitment process fully accessible to all applicants and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, this will not adversely affect your chances of being shortlisted or invited to interview.
Our Mission is to make Sutton a more Age Friendly place.
The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy.
The Special Events team is responsible for the delivery of Battersea’s high profile special events, such as events with Battersea’s royal patron, receptions for our high value supporters, fundraising dinners and lunches, as well as smaller cultivation and stewardship events.
This role will work with the Special Events & Stewardship Manager and Special Events Assistant to manage and deliver a programme of events to achieve income targets and growth and support the larger special events for Battersea Dogs & Cats Home.
Overall Objectives:
- Strategically plan, manage, and deliver on income targets and non-financial goals through a programme of high value fundraising and stewardship and cultivation events.
- Increase levels of fundraising and retain long term support for Battersea through excellent relationship management with key external supporters and colleagues across Battersea.
- Evaluate and monitor special events performance and ensure evidence and learnings inform future activity, working with the Special Events & Stewardship Manager to research and propose new opportunities for events.
- Help the Special Events Assistant in their work and support wider team and organisational objectives.
- Provide overall support to the special event programme, implementing processes to ensure the smooth running of the team and events.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 12th December 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a confident and self-motivated Community Engagement Officer with experience of working with and supporting vulnerable or disadvantaged people, to play an instrumental role in creating a welcoming and supportive space for the community. This is an exciting opportunity to reinforce the organisations dedication to preventing crisis, tackling lonlieness, and improving wellbeing, and promoting and sustaining our commitment to showing kindness, raising self-belief and inspiring hope for the future of the individuals we serve.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 36-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
This role will ensure that visitors feel comfortable, valued, and informed about the services available through Pecan. Responsibilities will include:
- Support the Together Coordinator with delivering a timetable of community activities, workshops and events, including the Warm Space/Café space, i.e. setting up the space, arranging refreshments for each session, creating an open, transparent, communicative, and supportive environment for guests, volunteers, and staff, and supporting guests’ and members’ participation in activities.
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Deliver one-to-one appointments, particularly, ensuring that over-55s seeking support receive timely and accurate information, tailoring the assistance to address their specific needs, and directing them to the appropriate services within the organisation.
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Work with the Together Coordinator to build and maintain, relationships with other organisations and agencies across Southwark to facilitate effective referrals and signposting, ensuring clients can access a broad range of support services beyond Pecan.
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Support and maintain all of the administrative duties associated with the Together Space.
Key Requirements (specific skills, qualifications required):
- Posses analytical skills and can think critically to grasp the client’s needs and provide sound advice on the best course of action.
- Experience of working with and supporting vulnerable or disadvantaged people.
- Experience of giving advice or signposting.
- Proficient in IT and CRM systems, with expertise in Microsoft Office applications, particularly Word, and a foundational understanding of Excel.
- Strong commitment to the goals, ethos, values, and vision of Pecan, including a belief in the important of all people of different backgrounds working together and respecting and valuing each other’s contributions.
Desirable knowledge/expertise
- Experience of facilitating / coordinating workshops, and good presenting skills.
- Qualification in advice and guidance.
- Experience of the voluntary and community sector.
- Experience of working with and adapting training material.
Please read the Job Description for more information.
Closing Date: Wednesday 10th December 2025, 9am
Interview Date: Week commencing Monday 15th December 2025, Details TBC
Start Date: ASAP
To apply please submit your CV and a short Cover Letter (maximum 4 pages) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our careers email address.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
Main purpose of role
Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.
The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.
The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking
Closing date: Tuesday 9th December
Interview dates: 16th and 17th of December
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Youth Group Development Officer (Regional)
Reference: NOV20257620
Location: Homebased, Flexible within Northern England (Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire)
Hours: Part-Time, 26.25 hours per week
Contract: Permanent
Salary: £27,123.00 - £28,956.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)
Are you passionate about nature and wanting to make a real difference? We are looking for an inspiring individual to empower and grow our RSPB Youth Group network, offering leadership, advice and support. In this role, you’ll shape the next generation of nature champions by working through volunteers.
What's the role about?
- Providing regional coordination and direction of RSPB Youth Group operations and building volunteer capability in England.
- Working collaboratively to develop high quality initiatives that enable our Youth Groups to inspire new and more diverse support, giving nature a voice in more communities across England.
- Advocating for RSPB Youth Groups and embedding them in area teams, projects and activities as part of our strategic outcomes to tackle the nature and climate emergency.
- Making sure our Youth Groups are following RSPB policies and procedures, complying with legal requirements and working within agreed RSPB Youth Group frameworks.
- Monitoring and evaluating RSPB Youth Group activities to demonstrate the positive impact of RSPB Youth Groups and their contribution to RSPB strategic outcomes.
- Identifying, developing and delivering training and resources required by RSPB Youth Groups to maximise their impact for nature.
- Championing RSPB Youth Groups both internally and externally, influencing and raising awareness of what they do through communications planning to make sure that their contribution is celebrated and valued.
- Lead, manage and support a team of country expert volunteers to assist with some or all the above.
This role will work alongside the Youth Group Development Officer, South England to manage the England network of Youth Groups. The successful candidate will work closely with colleagues across four countries and UKHQ from a range of teams including Area Teams, People Engagement, Youth Mobilisation and Volunteering.
This role will require one evening each month to deliver training and induction sessions. Additionally, you’ll travel up to six times a year, at weekends, to visit RSPB Youth Groups in person.
Essential skills, knowledge and experience:
- Strong understanding of best practice and sector standards in working with young people in a non-formal youth setting, combined with a proven ability to design, develop and successfully deliver a range of activities that engage and inspire groups of young people.
- Knowledge and understanding of volunteering best practice, innovation and sector standards with a strong track record of successfully developing volunteering roles across an organisation.
- Understanding and experience of volunteering through working with volunteers in a management capacity.
- Exceptional communication and interpersonal skills, with the ability to influence, persuade, guide and negotiate effectively. Skilled in active listening and constructively challenging thinking where appropriate.
- Strong analytical skills with the ability to identify problems and determine areas of improvement. Adept at working collaboratively to develop creative strategies and practical solutions that drive positive change.
- Ability to maintain a strong focus on achieving results while effectively prioritising tasks and resources.
- Experience in designing, developing and delivering youth-focused projects or initiatives that result in measurable/tangible improvements for young people.
- Experience in delivering operational advice, guidance and training to individuals at all levels, while building and maintaining strong, productive stakeholder relationships that drive collaboration and results.
Additional Information
This is a Permanent Part-Time role for 26.25 hours per week.
This role is home-based covering - Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire.
Closing date: 23:59, Friday 2nd January 2026
We are looking to conduct interviews for this position on Monday 12th January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.
