Job title: Finance Manager

Location: Based in Bargoed.

Salary: £36,000 to £40,000 plus a pension contribution.

Hours per week:  37

About us:

Citizens Advice Caerphilly Blaenau Gwent, a registered charity and a company limited by guarantee, is the largest Citizens Advice service in Wales and one of the largest in the England and Wales network.

From our newly refurbished head office in Bargoed we run a range of services across our two counties, across the whole of Gwent and, from our 100 seat contact centre in Caerphilly, multiple telephone and digital advice services across England and Wales.

Over the last five years we have seen substantial growth and now employ just under 150 people and manage a budget in excess of £3.5 million.

About the role:

An  exciting opportunity has arisen for a talented Finance Manager to join our team. The Finance Manager will be an integral part of the Senior Management Team.

As Finance Manager you will report to the Chief Executive Officer and hold a key relationship with the Trustee Board Treasurer. You will lead and develop the interface between management and the Trustees on financial matters and provide sound financial advice to Trustees, the Finance Committee, the Chief Executive, Operational Managers and other senior management colleagues. Ideally, you will have substantial experience in a similar role in the third sector environment.

Main Duties and Responsibilities

• To proactively lead an effective, efficient and professional Finance Function.

• To contribute, at a senior level, to the overall strategic and operational direction and objectives of the organisation including the development of the Charity’s business plan and risk register.

• To take responsibility for the provision of high quality financial reporting in support of the Charity’s operational objectives.

• To proactively protect and safeguard the charity’s assets, facilities and systems. 

• To lead on the development and maintenance of policies and procedures to ensure that the financial management of the charity complies with our internal policies, the relevant regulatory bodies and good practice.

• To lead on the development of appropriate financial management arrangements and advice to support the long-term financial sustainability of the charity.

• To oversee the work of the Finance Officer; providing support and the opportunity to reach full potential.

• Preparation of management accounts/finance reports on a quarterly basis and presentation to the Finance Committee and Trustee Board.

• To manage the preparation of the annual budget within the agreed timetable.

• To provide budget holders with accurate and timely performance and cost information to allow them to manage and understand their budgets effectively.

• Deal with all aspects of financial reporting to funders.

• To prepare the year-end statutory accounts and working papers satisfying all legislative and administrative requirements. To liaise with the external auditors.

• Other duties in keeping with the role of Finance Manager and a member of the Senior Management Team.

Essential skills and attributes

• The ability to commit to and work within the aims, principles and policies of the Citizens Advice service.

• Qualification with a recognised body in accounting/business and/or qualified by accounting experience.

• Excellent communication (written and verbal) and reporting skills.

• High standard of IT literacy including accounting software, MS Office and in particular advanced Excel skills. 

• Commercially astute.

• An understanding of the Third Sector financial landscape, including grant funding, tenders and funder reporting.

• A working knowledge of accounting in the Charity Sector in recording and preparing financial records in accordance with the Charity SORP.

• Demonstrable experience in a similar role in a Third Sector environment.

• Ability to clearly explain technical financial information to non-finance colleagues and Trustees.

• Experience of producing financial reports for a range of audiences.

• Ability to interpret and analyse data to a high standard.

• Experience in the preparation of business plans, financial planning and budgeting.

• Positive leadership and management skills including experience of managing staff.

Closing date: 12 noon 29 November 2019

See Job pack for further information.

Do you want to make a difference to homelessness in Bristol, do you have experience of Housing Advice? If so, why not join CHAS!

About CHAS:

CHAS is a local housing and homelessness charity, based within the community. We provide advice, advocacy and support to anyone in housing need, with a focus on the most marginalised.

Role Summary:

CHAS are looking for an Advice Service Lead to join the service as Temporary Maternity Cover. The role has two elements, delivering high quality housing advice and overseeing Advice Service operations. You will have two direct reports, part time advisers. 

Context:

CHAS has recently gone through a period of sustainable growth to meet increasing demand for services. This role is as key position within CHAS: ensuring the quality of advice remains consistent as the service develops and supporting the management of existing and new projects.

While we aim to recruit a candidate with experience of service management, we would consider applicants with a strong background in housing advice with the skills, aptitude and potential to step up to service management.

Personal Outlook:

The post-holder must be a person with a strong commitment to the voluntary sector and a desire to make a real difference. You will be adaptable, dynamic and open to supporting change and development within the organisation. You will be working as a member of a small staff team.

We’re keen to have a staff team which is representative of the community we serve and also welcome applications from people with life experience of housing and homelessness issues to help us to shape and develop our service.

What’s in it for you?

• The opportunity to make a big difference in a small organisation
• Flexible working (after a period of settling in)
• Competitive pay
• Access to the Bike to Work scheme
• Employer pension
• 25 days leave + Bank Holidays (Pro Rata)A
• A central location with free parking!

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex.

We are seeking to recruit a part-time Advice and Information Worker for our busy and well-established mental health advice service in Brighton and Hove. You will be responsible for offering a range of one-to-one, face-to-face and telephone advice and information to anyone living in the city, including carers and family members with a mental health concern. You will also help with the delivery of our outreach sessions including providing information talks and outreach stalls to a wide range of groups.

You will require a track record of undertaking advice work and successfully engaging and working with people experiencing mental health issues.

The part-time hours range from 21 - 28 hours per week and we can offer some flexibility. Please note, this post is fixed term until May 31st 2020 (with possible funding extension).

For further information and to download an application pack please go to our website, via the apply button.

Closing date: Wednesday 4th December 2019

Interview date: Thursday 12th December 2019

Confirmation of appointment is subject to a satisfactory Disclosure and Barring Service (DBS) check.

Mind in Brighton and Hove is committed to equal opportunities and values diversity in its workforce. We are committed to recruiting the best possible people to each position in our organisation and aim to recruit a workforce that reflects the communities we serve.  Mind encourages applications from everyone, irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

Citizens Advice Bury & Bolton (CABB) is recognised as one of the most progressive and dynamic advice services in the North West. Our approach is client centred and focused on a commitment to quality and diversity. We value diversity, promote equality and challenge discrimination.

We are looking for someone to join our established money advice team, helping to make a difference to people's lives through impartial money advice.

This role involves enabling clients to access quality, impartial advice, information and guidance associated with all matters connected with money advice, debt and financial inclusion.

• Are you an experienced money adviser?
• Perhaps you have worked in a different area of law and would like to progress into money advice?
• Or simply, do you have transferable skills from an unrelated area and would like to develop as a money adviser?

To apply, please visit our website.

We are seeking Cancer Information Support Assistants to work closely with the Cancer Information and Support Services Manager. We are looking for individuals to provide personalised support and information to cancer patients, carers and the bereaved through a broad understanding of information provision and counselling skills. You will need to be compassionate and empathetic individual striving to make a difference to people affected by cancer. The Cancer Information Support Assistant will be at the forefront of our client-based services, including the development of our community outreach cancer prevention work. 

To apply, please refer to the Information Pack and email a comprehensive CV and a covering letter showing evidence of how you meet the personal specification of the role.  We will not be accepting CV's only.

We currently have two job vacancies for 1 full time and 1 part time Money Advice Caseworker.

Full Time, 35 hours - £23,166 pay award pending

Part Time, 17.5 hours - £11,583 pay award pending

Purpose of role:

To excel against targets in the direct provision of an effective supported Money Advice casework service that is compliant against quality standards including the MAS quality of advice framework. To ensure that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.

To also contribute to initiatives to improve service delivery and provision for our clients.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

To apply – please download the all documents from our website.

Closing date and time: 27th November 2019

Interview dates: 3rd and 5th December 2019

Women and Girls Network (WGN) is looking for an experienced, dynamic and innovative practitioner to join our highly successful Advice Service as a Caseworker.

We are looking for a highly skilled professional who is experienced in delivering survivor-led, strength-based and trauma-informed advice, advocacy and casework support services for survivors of Violence Against Women and Girls (VAWG); and who will thrive working as part of a team in a multi-cultural feminist environment.

This is a fast-paced role, delivered through an intersectional, anti-oppressive feminist framework, offering a unique opportunity for a self-motivated and driven practitioner to be part of a service which aims to improve responses, access and support for survivors of VAWG in London. If you have the right skills and experience we would love to hear from you.

WGN’s employee benefits include: 3% pension contribution, generous annual leave entitlement, access to accredited training and development opportunities & an Employee Assistance Programme.

This role is based in Ealing and involves some travel across London.

This post is subject to satisfactory references and an Enhanced DBS Check.

WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9 Part 1.

Would you be interested in joining our dedicated professional team? We would love to hear from you. If you are looking for a full time position, we are open to the two roles being combined.  In addition to this role description, please also refer to the Information Support Officer role description.

Citizens Advice Merton and Lambeth is the leading advice charity supporting individuals and families across the London boroughs of Lambeth and Merton.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

If you’re passionate about supporting individuals in need, have excellent communication skills and are interested in joining a dedicated professional team we would love to hear from you.  If you are looking for a full time position, we are open to the two roles being combined.  In addition to this role description, please also refer to the Information Support Officer role description.

As an Adviceline Support Officer you will:

• Use your skills and experience to help others in need over the phone and online
• Be part of our Adviceline team and liaise closely with other services across the charity
• Receive comprehensive induction and ongoing training
• Be a member of our friendly and supportive charity team

Person Specification

• Experience of working with the public either via phone, online or face-to-face (essential)
• Excellent communication skills (essential)
• Experience of working within a staff and volunteer team (desirable)
• Experience or understanding of advice issues (desirable)
• Knowledge of Casebook or client management systems (desirable)
• Experience of using and navigating recognised support websites (desirable)
• IT competency and experience (desirable)
• Ability and willingness to work as a member of wider charity team
• Understanding of, and commitment to, the aims and principles of the Citizens Advice service and our equality and diversity policies.

If you’re interested in joining us, we would be delighted to hear from you.  Please forward your CV and covering letter highlighting which role(s) you are interested in and your suitability to the email address provided by 8pm, 24 November 2019.  Shortlisted applicants will be invited to an interview on Friday 29 November or Monday 2 December.  If you do not hear from us, please accept our thanks for your interest in working for us and note that your application has been unsuccessful. 

Here at Staffordshire University Students' Union, everything we do contributes to our strategic vision. An essential service to our members includes the provision of high quality, impartial and confidential advice on financial, housing and academic matters. 

With overall responsibility for a team of four advisers, supported by volunteers and Live Lab placement students, the Advice Manager will support the Students’ Union to achieve our Vision by:

• Working to ensure that Students have access to advice when and where they need it most, supporting students to enjoy their time as a student with Staffordshire University and preparing them for the future.
  Taking regular feedback on the advice we give, developing our practices to ensure that our services are what our students need and want
• Developing opportunities to offer high quality volunteering and placement opportunities that both support our students to develop, whilst supporting us in the delivery of excellent quality services
  Ensuring that our practices measure our impacts and outcomes, supporting the development of our services.

Would you be interested in joining our dedicated professional team? We would love to hear from you.  If you are looking for a full time position, we are open to the two roles being combined.  In addition to this role description, please also refer to the Adviceline support officer role description.

Citizens Advice Merton and Lambeth is the leading advice charity supporting individuals and families across the London boroughs of Lambeth and Merton.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Our Information team are the first people clients meet when they visit one of our offices. Information staff and volunteers explain our services and help people feel welcome.  The Information team also support our busy open drop-in sessions.

Information team members are often able to help clients there and then, supporting them access information they need using our website and other sources of information, or suggesting services that can help.

Person Specification

• Experience of working with the public either via phone, online or face-to-face (essential)
• Excellent communication skills (essential)
• Experience of working within a staff and volunteer team (desirable)
• Experience or understanding of advice issues (desirable)
• Knowledge of Casebook or client management systems (desirable)
• Experience of using and navigating recognised support websites (desirable)
• IT competency and experience (desirable)
• Ability and willingness to work as a member of wider charity team
• Understanding of, and commitment to, the aims and principles of the Citizens Advice service and our equality and diversity policies.

If you’re interested in joining us, we would be delighted to hear from you.  Please forward your CV and covering letter highlighting which role or roles you are applying for and your suitability to the attached email address by 6pm, 24 November.  Shortlisted applicants will be invited to an interview on Friday 29 November or Monday 2 December.  If you do not hear from us, please accept our thanks for your interest in working for us and note that your application has been unsuccessful.

We are currently seeking highly motivated and committed individuals to cover our current interim posts, as well as anticipated additional posts within our Pan London Offender Service.  Cover for Interim posts will initially be from 1 - 3 months however, there is the possibility for post to either be extended or become permanent.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

Housing Advice Workers are based in Probation offices all over London, so our job opportunities may arise in any of the 28 London boroughs that we work in. You will be located between a maximum of two offices and work closely with Probation staff.

In your role, you will focus on sourcing accommodation for clients or supporting clients to sustain their current tenancy. The client group you be working with are offenders aged 18 plus, who are managed under the National Probation Service.  You will also provide advice and guidance to clients following an assessment of their support needs.

The ideal candidates will have knowledge and understanding of the benefit system, current housing legislation and making housing applications or sourcing other forms of accommodation for clients. You will also have experience of managing complex and difficult situations in relation to vulnerable people and be able to liaise effectively, with a range of service providers and agencies, in order to establish or improve services for our clients.

In return, we will provide you with a comprehensive induction and core training, to equip you with the tools to carry out your work successfully.

To find out more and to apply, please visit our website.

Closing date for applications: ongoing

Interviews will be held on:  4th December 2019

This post will require an Enhanced DBS check to be processed for the successful applicant.

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work.

Department: Business Development

Contract Duration: 6 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Citizens Advice is a leading provider of debt advice and financial capability services across England and Wales.  In the last year, we helped 380,000 clients with 916,000 debt issues through our local network and had 3.2m page views of our debt content on the Citizens Advice Website.

To support this work, Citizens Advice has a team focused on money advice development team covering debt and energy advice alongside financial capability. Reporting to the Head of Money advice, this role is responsible for the development and delivery of the programmes of work under the debt and financial capability strategies.

We are seeking an exceptional candidate with significant experience of debt advice and financial capability work whilst the current postholder is on secondment.

It is crucial that the successful candidate has highly developed project management and strategic thinking skills and has significant experience of managing effective organisational design and change, particularly where there is a high level of public interest in the outcome.  The successful candidate will be experienced in using their analytical and judgement skills, with the ability to develop and compare alternative courses of action and arrive at well-reasoned recommendations.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Interview date: 2nd December 2019

Fixed Term with possible 12 month extension

We have an exciting opportunity for a Welfare Benefits/Universal Credit Adviser to join our team.

The successful candidate will provide end to end face to face, telephone and web chat support for Legacy Benefits and Universal Credit claimants. You will guide people through the claims process – offering tailored support to help them use the flexibilities available in Universal Credit, helping them to get their first payment on time and making sure they are ready to manage it when it arrives. You will also assist claimants with matters such as benefit calculations, form filling, reconsiderations and appeals. You will also identify appropriate referrals for advice needs outside the scope of this project.

The service will include the provision of advice, information, digital support and casework. Candidates should be able to travel within the Wakefield District to facilitate co-location working.

Location: At our Harrogate (HG1 5LX) office and in Ripon (multiple outreach locations)

Hours: 

• Harrogate: 30 hours per week (4 days)
• Ripon: 18.5 hours per week (2.5 days)
• Adviceline (in Harrogate): 22.5 hours per week (3 days)

Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.  We help with everything from money issues to problems at work, housing to consumer rights.

We are looking for someone who has good organisation and administration skills to support the services delivered by volunteers in our busy office.

The Advice Co-ordinator, reporting to an Operations Support Manager, is responsible for the day to day delivery of the General Advice Service to clients, whether that be face to face, by phone or email. Each Advice Co-ordinator will be predominately based in one location but will be required to travel to the other locations to assist with cover and other related activities.
This role is focused on the integrity and quality of advice delivered at the front line. The role will be the focal point for determining the desired atmosphere of professionalism and warmth within each location and will be expected to manage the vast majority of issues that arise on any particular day at the office. The role will also supervise, manage, quality check and appraise any volunteers involved in delivering the General Advice Service.

Funding: These roles are funded from our core funding from North Yorkshire County Council and Harrogate Borough Council

Application Closing Date: 12 noon on 9th December 2019

Interview Date: To Be Arranged, provisionally late Dec 2019 or early Jan 2020

For more information and to apply, please click on the Apply button.