Advice and information team leader jobs

Hours: 37.5 hours per week

Location: London, UK (Hybrid – 50% office attendance)

Summary Purpose - what you will be achieving:

The Policy Directorate brings together the Academy’s policy, analysis and external affairs functions to address major science and health policy issues in the UK and internationally. The Directorate works as a single, coordinated team, focusing resources on priority areas, applying strategic approaches, generating high-quality evidence and insights, and engaging effectively with government, stakeholders and partners to inform decision-making and influence policy.

You will lead and integrate the Academy’s external affairs function—spanning policy influence, parliamentary and government engagement, and sector engagement through FORUM—to strengthen our reach, visibility and impact.

By drawing on the Academy’s Fellowship, networks and reputation, you will ensure coherence across all external-facing policy activities and play a senior leadership role in delivering the Academy’s transformation priorities. You will position the Academy as an authoritative voice on medical science and health, and ensure that our external engagement is strategic, aligns with the wider organisation’s approach to stakeholder management, and strengthens our influence.

About the Role

Strategic leadership across external affairs

• Lead and integrate policy engagement and relationships to deliver a coherent external affairs strategy.
• Ensure alignment between external affairs activities related to policy and wider Academy strategic priorities (through COO).
• Provide strategic advice on public affairs opportunities, political risk, reputational management and external positioning.

Team leadership, governance and performance

• Lead a unified external affairs team, embedding KPI-driven planning, performance management and evaluation.
• Build capability, progression pathways and consistent project management approaches within the team.
• Manage political risk on behalf of the Academy, ensuring effective governance, narrative discipline and coherent external messaging.
• Ensure cross-Academy planning and alignment between external affairs, policy development, policy analysis, communications and engagement functions.

Strategic programme and portfolio leadership

• Oversee priority influencing programmes, ensuring coherence, sequencing and impactful delivery.
• Provide external-facing leadership for high-profile programmes.
• Support cross-sector initiatives and commissions by providing strategic political insight and external influence.

Political, parliamentary and institutional influence

• Lead the Academy’s UK parliamentary and government engagement strategy, including select committee interactions, parliamentary briefings and relationship building with MPs, Peers and parliamentary staff.
• Position the Academy as an authoritative voice on medical science, policy priorities and the wider health system.
• Build and sustain high-level influencing relationships across parliament and political parties, national bodies, arm’s-length agencies, health systems and sector leaders.

FORUM and commercial

• Oversee and evolve the Academy’s FORUM to align with policy priorities and maximise its impact as a neutral, cross-sector convening space exploring scientific innovation, technological trends and strategic priorities shaping UK healthcare.
• Lead the transformation of FORUM into a leading UK convenor, including membership growth, securing contributions from organisations, and delivering at least six high-quality convenings per year.
• Contribute to income-generating initiatives within approved budgets and ensure external-facing activities support organisational sustainability.

Leadership within the organisation

• As a member of the Academy Leadership Team (Heads and Directors), contribute to organisational strategy, cultural development and the transformation programme.
• Provide senior leadership on organisational measurement, impact reporting and securing external funding.

Financial and governance responsibilities

• Oversee budgets associated with external affairs and related programmes.
• Ensure compliance with governance processes, financial controls and risk management.

Requirements

• Strong track record in public affairs, political strategy or policy influencing, with demonstrable success securing policy adoption and measurable outcomes.
• Experience leading communications, media or public-facing activity in a complex environment.
• Understanding of the UK science, research and public health landscape, including inequalities, national strategies and institutional dynamics.
• Proven experience managing teams, building capability and integrating multidisciplinary functions.

Benefits

We provide our staff with a comprehensive benefits package outlined as follows:

Competitive rewards

• Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
• Life assurance at three times your salary.

Work-life Balance

• Hybrid and agile working. 50% office attendance.
• 26 days annual leave, plus Christmas closure days and bank holidays.
• Buying and selling leave.
• Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).

Wellbeing and Development

• Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
• Support through tailored learning and development.

Additional Benefits

• A range of enhanced benefits become available once you’ve completed your probation period.

For more information and to apply, please visit our careers portal.

Closing date: 9:00am on Monday 22 June 2026.

Interviews will likely be held w/c 6 July 2026.

DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?

Our client is recruiting for the following exciting and rewarding position:

Helpline Team Leader (Full Time)

Location: Erdington, Birmingham

Hours: 37.5 hours per week

Salary: £29,099 per annum

The Helpline provides advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.

Our client is looking for people who can work under pressure, remain calm and have excellent communication skills. As team leader to the helpline, you will provide support to a team of helpline workers and volunteers alongside taking calls.

Their Helpline positions are office based at the Erdington location. The Helpline operates between the hours of 9am to 11pm, seven days a week and 365 days a year. Employees work on a rota basis, which will include evenings, weekends, and holidays.

Shifts are 9am to 5pm and 3pm to 11pm. This is an on-site role, and no hybrid working is available.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation, and they are recognised as a Mindful Employer as well as achieving gold standard success in Investors in People.

They welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Closing date for applications is Thursday 18th June 2026

Interviews to take place on Friday 26th June 2026

Lead advice services that change lives

Citizens Advice Barking & Dagenham is seeking an experienced and ambitious Service Manager to provide leadership for our advice services at a critical time for local communities.

Demand for welfare benefits, debt and housing advice continues to grow. We are looking for someone who can lead high-quality services, support and develop staff, build partnerships, and help shape the future of advice provision in the borough.

The Service Manager will oversee the performance and development of our advice services, manage Service Leads and Team Leaders, ensure delivery against funding requirements, and work closely with senior leadership to develop new opportunities and partnerships.

We are looking for someone who has:

• Significant experience within Citizens Advice or a comparable advice organisation
• Experience managing complex advice services, projects or programmes
• Strong leadership and people management skills
• Experience monitoring performance and delivering funded contracts
• The ability to develop services, build partnerships and identify new opportunities
• A commitment to equity, inclusion and access to justice

This is an excellent opportunity for an experienced operational manager seeking a senior leadership role within a respected local charity.

What we offer

• Salary of £42,771 per annum
• 33 days annual leave including public holidays
• 3% employer pension contribution
• Flexible and hybrid working arrangements
• Ongoing professional development
• The opportunity to influence the future of advice services in Barking & Dagenham

Citizens Advice Barking & Dagenham is an equal opportunities employer and welcomes applications from all sections of the community.

Closing Date: 9.00am, 15 June 2026
Interviews: Week commencing 22 June 2026

Are you passionate about helping young people around the world to access decent, sustainable work? The King’s Trust International is looking for a Senior Global Advisor, Decent Work to provide strategic and technical leadership across our global employment and self-employment portfolio. This is an exciting opportunity to shape how we support young people to build skills, confidence and livelihoods, while influencing high-quality programme design across diverse international contexts. 

In this role, you will lead the review and improvement of KTI’s priority employability and enterprise programme models, ensuring they are evidence-led, locally relevant and aligned with emerging best practice in youth employment and decent work. You will work closely with regional delivery, impact, fundraising and programme teams to strengthen quality, support localisation and help grow programmes that deliver meaningful outcomes for young people. 

What you’ll do 

• Lead a comprehensive review of employment and self-employment programmes, identifying strengths, gaps and opportunities to increase impact. 

• Translate learning into practical improvements, including new programme content, delivery tools, processes and global quality standards. 

• Provide expert technical support to regional teams on programme design, employer engagement, localisation and proposal development. 

• Collaborate with the Impact team to strengthen monitoring, evaluation and evidence-informed decision-making. 

• Work with Fundraising colleagues to scope opportunities, engage partners, support design workshops and contribute to project plans and budgets. 

• Co-lead KTI’s employability Community of Practice, championing learning and sharing insight across the organisation and wider sector. 

• Represent KTI externally with donors, peer organisations and global networks, helping position us as a thought leader in youth employability and self-employment. 

We are looking for someone who combines strategic thinking with hands-on programme expertise, strong relationship-building skills and a commitment to inclusive, youth-centred impact. If you want to help shape global approaches to decent work and support young people to learn, earn and thrive, we would love to hear from you. 

North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.

This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.

As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.

You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.

Key details

Position: Head of Operations

Location: Flexible within North & West Gloucestershire (hybrid working available)

Hours: 1.0 FTE (approx. 37 hours per week)

Salary: £44,163

Reports to: Chief Executive Officer (CEO)

Annual leave and benefits:

27 days plus Bank Holidays

Contribution of 7% based on 4% employee contribution

Employee Assistance Scheme

Birthday Leave

Christmas Closure

Flexible Working Policy

What are the responsibilities?

• Lead and support advice, health, and community service teams to deliver high-quality and effective services.
• Oversee day-to-day operations, service performance, staffing, and resource planning.
• Use data and insight to support continuous improvement, decision-making, and operational performance.
• Support workforce development, including staff training, volunteer engagement, and organisational capacity planning.
• Work with senior leaders, partners, and funders to support service development, organisational growth, and positive outcomes for communities.
• Ensure services operate in line with quality standards, safeguarding, health and safety, and data protection requirements.

What are the requirements?

This job is for you if you:

• Have strong operational leadership and people management experience.
• Can lead teams, manage performance, and drive continuous improvement within a fast-paced environment.
• Are confident using data and operational insight to support planning and decision-making.
• Have excellent communication, organisational, and relationship-building skills.
• Are collaborative, adaptable, and committed to delivering high-quality, person-centred services.
• Share our values of inclusion, professionalism, integrity, and continuous learning.

It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.

Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)

Be there when it matters.

Are you passionate about delivering outstanding supporter experience and operational excellence?
Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in customer service/supporter engagement, contact centre management and CRM record administration whilst managing a team, this is your chance to make a real impact.
Supporting our Fundraising Directorate, you'll play a vital role in ensuring complaints resolution and compliance, driving engagement and contact opportunities such as outbound calling and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.

Key responsibilities:

• Lead supporter engagement and contact operations: Manage and develop our supporter/customer contact centre, ensuring high-quality service delivery across all supporter channels while monitoring and reporting on KPIs.
• Manage complaints, compliance and GDPR requests: Oversee supporter complaints and conflict resolution, lead investigations, ensure compliance with fundraising policies and regulations, and manage supporter deletion and GDPR requests.
• Team Leadership: Line manage the engagement and contact side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.

Essential Criteria

• Experience delivering high-quality customer or supporter care within a charity or commercial environment in managing complex supporter or customer enquiries and complaints.
• Leadership skills: Proven ability to manage SLAs, inspire staff, and develop a team to achieve goals.
• A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
• Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in how we engage and communicate with our supporters.

Closing date: 21st June
Interviews: w/c 6th July

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional Team and make a difference to Children living in residential Care.

Salary: £ 34,919 per annum full time 

Shifts: 40 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins

Sleep-ins: £50 / overtime and bank holidays paid time and half

Location: London, Balham (SW12)

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Visit our website to watch our short video to gain an insight into our working life here at St Christopher’s 

About the Role

As Team Leader, you will be directly involved in managing the home and providing positive support for challenging young people aged 12-17. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism. 

St Christopher’s Academy

At St Christopher`s we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

Visit our website to check out our staff stories to see how you can develop your career with us

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

The successful candidate will have:

• Desirable professional qualification (CQSW, DipSW, NVQ3), or willingness to undertake Diploma Level 3 for Residential Childcare.
• One years’ experience working at a level of responsibility with children and young people in a residential setting.
• An understanding of the regulatory framework relating to the provision of residential services for children and young people.
• Good understanding of the needs and risks regarding children in care.
• Experience of taking on leadership responsibilities in a teamwork setting.
• Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
• Excellent communication and team working skills.

In return we offer:

• Competitive salary.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification plese visit our website.

For more information or assistance during the application process, please contact us via our website.

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

Hybrid, within commuting distance of any of our campuses

At the NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility, and we are looking for an experienced Coordinator to help bring this belief to life by empowering early career teachers to flourish from the very start of their journey.

About Us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to generate and synthesize research on professional development to improve the quality of teacher and leader development at NIoT and across the system.

About the Role  

In this role, you will support our Head of ECF Faculty and Heads of Programme to coordinate the ECF programme alongside programme managers in each region, who are responsible for the proactive and effective planning, execution and administration of all programmes, including the ECF within their regions.

This is an exciting opportunity to initially support the planning and delivery of the ECF programme across all campuses whilst we grow and adapt, and to work in close collaboration with colleagues nationally to ensure the provision is of high quality.

This role would suit an individual that is keen to develop their programme and events/project management skills, as well as someone that enjoys regular contact and dialogue with our trainees, programme members, partners, tutors and facilitators.

To ensure a fair and robust selection process, we expect all application responses to be based on your own original thoughts, skills and experience.

Our system includes functionality to identify AI-generated content, and applications where responses appear not to be the candidate’s own work may be disregarded.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Main Duties & Responsibilities

• To manage workflow and communications across the regional ECF teams.
• To coordinate and administer our ECF programme across regions.
• To be a key point of contact for our programme partners and participants to support them with responses around programme logistics.
• To draft and post ECF programme updates on the Learning Management System (LMS).
• To liaise with partners about visits, quality assurance and feedback.
• To gather, collate and analyse feedback from programme sessions to inform design and delivery in the future through effective communication with faculty team.
• To help prepare key events for the ECF programme, such as National Webinars, including the drafting of guidance, communications and registration.
• To support during key events across the faculty including online webinars and partner briefings.
• To support the Head of ECF and Regional Heads of Programme with other administrative efforts around the ECF programme. This might include helping to organise key meetings with our Associate Colleges, administrative tasks related to the ECF or hands-on support with marketing, recruitment and quality assurance.
• To coordinate team meetings and activities throughout the year.
• To sit on the viva assessment panels for a maximum of three days per year to support the process.
• To provide support at the annual graduation event which is on a Saturday and notice will be provided.

Working at the National Institute of Teaching

• Contract: Full Time; Temporary to 31 August 2027.
• Salary: £31,537 per annum plus benefits (plus London weighting if applicable).
• This role is advertised to cover an internal secondment. It is offered on a temporary position, with the potential to become permanent subject to future organisational needs.
• The role is hybrid with the need to be on site at least once a fortnight.
• This post involves occasional travel and overnight stays, which will be paid/reimbursed by the NIoT.

Key Benefits:

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, with significant scope for hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
• Entry to the highly valued Local Government Pension Scheme.
• Excellent opportunities to develop your skills and experience and to progress your career.
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

How to Apply

If you have any queries about this role, please email our recruitment team.

For more information and to apply, please visit our vacancies page via the apply button.

Closing date: 4.00pm on Monday, 22 June 2026.

As a condition of employment this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.

Are you ready to make a real difference in the community for people affected by dementia and their families?

Do you possess the skills to engage people with lived experience of dementia in shaping more inclusive communities and services?

Can you adapt your communication style to connect with any audience?

Yes? We'd love to tell you more...

We have an incredibly rewarding and meaningful opportunity to join us as a Community Development Coordinator with a focus on lived experience and involvement covering the whole of the Cardiff and the Vale of Glamorgan area.

This role plays an instrumental part in making strong trusted relationships with people affected by dementia, families and carers within communities and diverse groups to support them to attend workshops and focus groups or community networks, Alzheimer's Society have a commitment to working with people with lived experience. This ensures that we create and adapt our services to be meaningful and reflect the needs of our service users. This role helps to embed this value and a improve dementia awareness and inclusivity in our communities, businesses and with stakeholders. 

The successful individual will be working with the support of the team to ensure that individuals, local communities and health services have access to vital information about dementia support, ensuring that lived experience remains a real focus in local communities.

This is a highly rewarding and outward-facing role, focused on building strong relationships across diverse communities. You will engage and network with people at all levels—from senior healthcare professionals to people affected by dementia, their families and carers. Through community-specific workshops, awareness sessions, volunteer management and partnership working, you will help reduce health inequalities and improve access to dementia support across Cardiff and the Vale of Glamorgan.

You will be joining an established, knowledgeable and well-respected team, sharing learning, insight and best practice. Our work is rooted in communities, and we have built trusted relationships with local partners, professionals and people affected by dementia.
The service is recognised for its commitment to working collaboratively to ensure dementia support reaches those who need it most, including underrepresented and seldom-heard communities. This role involves significant time spent working directly in communities. You will identify opportunities to promote services, build trust, facilitate workshops and strengthen local networks to improve dementia awareness and support.

About you
You will have:

- Confidence and ability to approach and build trusting relationships with a diverse range of organisations and individuals including unrepresented or seldom-heard groups
- Skills and ability to coordinate and facilitate groups and workshops
- Understanding of equity, diversity and health.
- Have an understanding of dementia or be keen to develop knowledge of its impact on people diagnosed and those who care for them.
- Take a proactive approach and be motivated to achieve positive, meaningful outcomes.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Actively engage with communities, facilitating and attending community events, local forums and networking opportunities to raise awareness of dementia services.
- Build and maintain relationships with a wide range of stakeholders, from senior healthcare professionals (delivering presentations and briefings) to community leaders, charities and grassroots organisations.
- Deliver community-specific workshops and awareness sessions, working collaboratively with both internal colleagues and external partners.
- Develop strong links with organisations delivering similar or complementary services, helping to create a robust and collaborative local network.
- Influence and motivate individuals and organisations to take action, often encouraging people to work beyond their usual roles to create meaningful, long-term change.
- Gathering knowledge from communities—understanding what works, what doesn’t, and why - and using this learning to continuously improve engagement and reduce health inequalities, including those affecting smaller or less visible groups.
- Recruit and role manage community based volunteers
- Support and enable community members and volunteers who wish to run groups, events or activities, working alongside and empowering them to take action.
- Work flexibly, including some evening and weekend work, to meet community needs and attend events.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

About the Investment team

The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. 

The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. 

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.   

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. 

The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. 

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.   

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. 

We believe the strength of our approach resides in three things: 

​

• ​Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty.
• ​Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact.
• ​Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development. 

Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. 

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. 

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. 

I look forward to hearing from you. 

Sebastien Ergas 
Portfolio Director 

​Key responsibilities
Finding high potential charities and non-profit partners for our portfolio 

• Identifying potential charitable organisations for investment.
• Leading and delivering in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners​

• ​Managing relationships with partner Chairs and CEOs. 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase. 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee.
• Escalating key risks on performance, leadership and safeguarding.   
• Conducting annual partnership reviews with Sector Leads and partner CEOs.
• Working with Impetus finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.  

Supporting portfolio partners  ​

• ​Providing high quality advisory support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: 

• clarify theory of change
• ​define long term ambition
• ​develop growth strategy 
• ​achieve a step change in the delivery and performance management of outcomes 
• ​strengthen leadership (individual and collective) and governance capabilities
• ​develop path to scale
• ​build financial resilience

• ​Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression.
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work.
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale.
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature.
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery, providing evidence based recommendations to senior colleagues
• Contributing to internal priorities and working groups, bringing expertise and insight from portfolio work (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion).
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events.
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums.
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. 
• Line-manage and support one or more Investment Managers, setting clear objectives and providing coaching, feedback and development opportunities to enable them to deliver high quality work and achieve their individual, project and team goals
• Embedding inclusive and equitable practices in portfolio work, ensuring diverse perspectives are considered and barriers to participation are identified and addressed

​Person specification

Essential​

• A commitment to Impetus’ mission. 
• ​Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. 
• ​A talent for strategic thinking around complex issues. 
• ​Strong financial acumen and analytical skills. 
• Understanding of impact measurement and evaluation fundamentals. 
• ​Resilience, tenacity and initiative. 
• ​Ability to adapt personal style to different leadership contexts, working inclusively and effectively with diverse leaders and organisations.
• ​Growth mind-set to seek out and act on feedback and a commitment to continuous learning and development. 
• ​Proven ability to work independently, and to exercise good judgment. 
• ​Strong planning and time management skills. 
• ​Experience contributing expertise to team or organisational priorities, including sharing learning and supporting others’ development. 
• ​Interest in partnering closely with charities that are doing what it takes to get better. 
• ​A commitment to equity, diversity and inclusion.

Desirable​

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• ​Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work. 
• ​Knowledge and expertise in UK education or youth employability sectors. 
• ​Board experience in private, public or third sector. 
• ​Understanding of or experience with commissioning impact evaluations. 

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.​

How to apply

Please click on the "Apply for this job" button at the top of the page. ​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 29th June 2026.​

2nd Interviews will take place on w/c 6th July 2026.​

You will also be required to provide proof of your eligibility to work in the UK.​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

We’re currently looking for a Project Coach (BSEIW) working on a fixed term basis until 31st May 2028, to help us deliver our mission. This a 0.6 FTE position, working 3 days a week.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

Co-design and deliver initiatives: Collaborate with the IOP and wider partner teams (Royal Society of Chemistry and Science Made Simple) to deliver core project activities including:

• Welsh Physics Teaching Network
• Easy Teach professional learning sessions
• Physics Forums
• Resource Round-Ups
• Whole-School Inclusion and Equity Network activities
• Primary and Secondary Science Days

Professional development delivery: Deliver evidence-based CPD, mentoring, and coaching to support practitioners, particularly early-career and out-of-field teachers, to build subject knowledge and confidence in teaching physics in line with the Curriculum for Wales.

Equity and inclusion: Contribute to equity-focused interventions that explore and address systemic and school-level barriers to post-16 physics participation, including unconscious bias and science capital gaps.

Monitoring and reporting: Track and evaluate programme delivery, capturing data on participation, feedback, outcomes, and impact. Contribute to quarterly monitoring reports and support external evaluation.

Stakeholder engagement: Build and maintain strong relationships with schools in Wales, education stakeholders, and fellow partners. Represent the IOP in local networks and act as a regional champion for physics education.

Continuous learning: Develop and maintain your expertise in science education, curriculum reform, inclusion strategies, and subject-specific pedagogy to ensure interventions are current, effective, and aligned with practitioners' needs.

Projects you may work on include:

• Boosting Science Education in Wales
• Welsh Physics Teacher Conference

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Colleagues across Membership and Inclusion, Education, Workforce and HE Directorates
• Project partners including Royal Society of Chemistry and Science Made Simple
• School leaders, teachers and technicians across primary and secondary schools in Wales
• Regional education partners and networks
• Teacher professional learning networks and subject communities

Ideally, we hope you’ll apply if you bring:

Essential:

• Experience teaching physics or facilitating science CPD at a secondary level.
• Delivering or supporting science education, CPD, or curriculum-aligned science communication.
• Coaching, mentoring, or training teachers or education professionals.
• Working with schools in Wales and understanding the Welsh education landscape.
• Leading or contributing to inclusive practice and equity-based initiatives.

Nice to have:

• Welsh language skills are desirable to support bilingual communications across the project
• Understanding of barriers to STEM progression, particularly for underrepresented groups, and strategies to promote science capital.

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Rural Housing Enabler

Hours: up to 34 hours per week available for the role.

Working days and hours to be agreed with the successful candidate

Location: Office base Brightspace, Ipswich or Kirkley Centre, Lowestoft with blended/hybrid working

Term: Fixed Term to 31 March 2027 (potential to extend subject to funding)

Salary: £31,295 Fulltime (pro rata £28,374.13)

Start date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

We are seeking a Rural Housing Enabler to join our friendly team and help tackle the rural housing challenges in Suffolk.

In this role, you will:

• Play a crucial part in increasing the supply of affordable housing in Suffolk
• Engage with communities and provide a range of support including:
  • Raising awareness of the need for affordable housing
  • Facilitating initial discussions to assess need
  • Gather evidence of need around rural housing
  • Liaise and engage with stakeholders
  • Assist parishes throughout the journey of developing their own local housing schemes

In this role, clear communication is essential. You’ll be presenting to a range of audiences, and working in partnership with communities / community leaders, parish councils, district and county authorities, landowners, developers, housing organisations, and other partners to bring forward affordable rural housing projects in Suffolk. Good IT skills, and the ability to build strong relationships are crucial.

Although this role is predominately desk space there will be some travel around the county and within rural areas of Suffolk. Access to a car is advantageous.

The ideal candidate will have the following experience/skills:

• Excellent working knowledge of the issues affecting housing in Suffolk, and other issues affecting rural communities
• Experience/ understanding of working in supporting rural communities thorough consultation for affordable and/or community led housing
• A good understanding of the principles of quality community consultation
• Working with local authorities, parish councils, housing associations and similar organisations
• Excellent written and verbal communication skills

If you are interested in a role which is community led and focused on rural issues within Suffolk we would like to hear from you. 

For more information please visit our website for more information on who to contact. 

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. 

What we offer

You will work within a reputable charity which offers its employees benefits which include:

• Blended working where role allows
• Flexible working options to support work/life balance
• 33 days (FTE) increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
• Up to 4% matched pension contribution
• 2 days pro rata volunteering days to support volunteering in Suffolk
• Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities
• Company Sick Pay Scheme
• Continued Professional Development for job related development
• Family Friendly policies and practices
• Tailored induction

For more information and an application pack please visit our website.

Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people’s financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme.

About Breaking the Cycle

Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals—including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse—to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector.

About the role

The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership—driving growth, managing risk, and ensuring strong governance and safeguarding.

Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities—including digital expansion—and securing long-term investment and impact.

About you

We’re looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You’ll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders—from senior leaders to frontline delivery teams.

Comfortable presenting both in-person and online, you’ll also have experience chairing steering groups and driving alignment across partners. You’ll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you’ll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Support Coordinator

We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Crewe.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: 000009 Stroke Association Support Coordinator

Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5 July 2026

Interview Date: 2 stage interview process – Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

· Experience/background in a caring profession, ideally supporting people with disabilities

· Excellent IT skills and an ability to maintain accurate records.

· An affinity with the values of the Stroke Association.

· A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.