Advice and information volunteer volunteer roles in harlesden, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small charity with a big heart and help shape our future.
Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.
This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.
Why Join Us?
Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.
But the rewards? They’re immense:
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You’ll see the direct results of your work as we grow together.
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You’ll gain invaluable experience for your CV and future roles in the third sector.
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You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.
Your Role
As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.
Key Responsibilities:
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Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)
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Engage and support individual fundraisers (e.g. sponsored runners, event hosts)
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Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support
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Develop and maintain a central fundraising tracker (Excel or similar)
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Log all fundraising activity, targets, and deadlines
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Collaborate with our social media volunteer to promote campaigns
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Support recruitment and onboarding of new fundraising volunteers
What You’ll Bring
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Clear, friendly written and verbal communication
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Creativity and confidence in engaging with people online and offline
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Strong organisation and time management skills
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Self-motivation and the ability to work independently
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A genuine passion for our mission and grassroots charity work
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Experience in fundraising or event planning is helpful but not essential, heart and drive matter more
Time Commitment
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Flexible and remote
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Around 2 to 5 hours per week
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We’ll work around your availability this role can fit around your life, studies, job, or family
What You’ll Gain
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Hands-on experience in fundraising, event planning and project coordination
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Something impressive and meaningful for your CV or portfolio
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Real-world charity sector experience
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Friendly support and mentoring from a passionate team
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A strong sense of purpose, knowing your efforts directly support families in need
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References available on request
How to Apply:
Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!)
We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Director and Chair of Trustees Designate to help shape the future direction of our organisation. We are looking for an individual with proven senior leadership experience - ideally, though not necessarily, within the third sector - who can bring strong strategic thinking, sound judgement, and a collaborative leadership style.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.
We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:
- Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
- Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
- Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
- Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.
About Alopecia UK
Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.
We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.
Alopecia UK Trustee Board
The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.
The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.
Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Charity
The Sussex Reptile Rescue Centre is a small, registered charity (Charity Number 1210189)
established to care for, rehabilitate, educate, and treat ill, injured, and unwanted reptiles in
Sussex County and its Surrounding areas.
Aims and Objectives
To improve public perception of reptiles and amphibians
To promote responsible pet ownership and exemplary animal welfare
To deliver education that is “inclusive for all.”
To promote positive values regarding companion animals and the responsibility of
pet care
What we do
Reptile Rescue and Rehoming Services
o Taking in Sick, injured and unwanted reptiles -Finding, vetting and rehoming
reptiles
Advice and Guidance
o Providing Advice and Guidance to reptile owners.
Outreach and Education
o Going to Youth Clubs, Schools and Clubs to educate children/young people
about Reptiles
o Hosting events for the community, which will raise awareness of the charity
and the work we do.
About the role
We are looking for a qualified veterinary surgeon/professional to support The Sussex
Reptile Rescue Centre as a trustee & advisor.
Our trustees play a vital role in ensuring the Sussex Reptile Rescue Centre achieves its core
charitable purpose, overseeing the charity’s overall management and administration.
By joining as a trustee, you will help determine the charity’s overall direction and development
as a strong advocate for The Sussex Reptile Rescue Centre and our work.
As you champion our cause, you’ll continuously strive for best practice in all areas of your
role whilst effectively evaluating and mitigating risks, and ensuring compliance to legal
obligations under charity law.
To lean more about becoming a trustee with us (and your commitments as a trustee), please
Qualifications and accreditations
- A qualified veterinary professional, with a specialisation in reptiles
- Specialisation working with amphibians is a bonus, but not essential.
- Experienced committing to the requirements and expectations of a charity trustee
Skills and qualities
- Have excellent communication skills, with a willingness to participate actively in discussion and exercise sound independent judgement
- Able to offer well-informed and pragmatic advise regarding the animals in our care,
putting their wellbeing and quality of life at the forefront.
- A strong advocate for the charity’s work and what we do, with an enthusiasm for the
Sussex Reptile Rescue Centre’s vision and goal
- Be willing and able to attend regular trustee meetings (6 per annum, held remotely)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing, and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.
The volunteer will work on our Mind Within Counselling Service which offers low cost counselling up to 20 sessions of varied modalities. to residents in Spelthorne and residents across Hammersmith and Fulham, Ealing, and Hounslow. Our volunteer will support the Mind Within Counselling team with numerous tasks beginning with the projects administration and triage (once trained).
Main Responsibilities
To work closely with the Mind Within Counselling team and support the service with enquires, & service users to access the service.
Tasks:
· Answer any queries from both professionals and service users that come through to the Mind Within inbox.
· Triage clients for the service through an onboarding process.
· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services.
· Support the Mind Within Counselling team to promote the service to the local community.
· Liaise with our digital marketing lead to ensure the service is being promoted on social media.
· A willingness to undertake training courses.
· Uphold HFEH Mind values and behaviours.
General Responsibilities :
• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
• Share our commitment to safeguarding adults and children at risk of harm.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used, and stored in accordance with our Data Protection and Confidentiality policy.
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian, and minority ethnic communities.
Essential:
· An interest in supporting those with mental health needs to access Mind Within Counselling.
· An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems.
· Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.
· Excellent organisational skills, with the ability to follow administrative procedures.
· A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment.
· IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.
Desirable:
· Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family).
· Previous involvement with local community groups/networks/feedback groups.
· Awareness of the cultural barriers that may exist to seeking mental health support.
· Able to speak other languages fluently to support the cultural diversity demographics of the boroughs.
Time commitment and expenses:
· 6-12 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. Please indicate your preferred volunteering day(s)/time(s) on your application.
· We request a minimum commitment of 8-12 months of volunteering after the completion of your induction.
· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role .
· Reasonable travel expenses will be reimbursed.
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.
An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer needs to hold a professional level diploma in counselling and have training and experience working with individuals with eating disorders.
Activities
- To provide therapeutic support to young women (aged 18-30) with eating disorders
- One-to-One counselling sessions will aim to support the individual to improve self-confidence, identify and resolve negative thought processes, implement constructive coping strategies and empower them to fulfil attainable life goals
- To develop and promote a positive relationship with the women within allocated caseload
- To keep up-to-date with development in the field of counselling and eating disorder therapy
- To manage appropriate professional boundaries in the relationship
- To maintain records for monitoring, evaluation and tracking purposes plus service evaluation
- To take responsibility for own professional development
Requirements
- Hold a professional level diploma in counselling
- Hold professional membership with BACP, UKCP or equivalent
- Have own regular supervision with a qualified supervisor
- Fully trained in eating disorder therapy and previous experience supporting individuals with eating disorders
- This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS
Commitment
This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. Ideally weekly one-to-one sessions for a minimum of 3 months.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training
- Reasonable travel and lunch expenses will be reimbursed
- The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.
The Diana Award are thrilled to invite you to volunteer for our Mentoring Programme in Spring 2026, which operates across London.
We collaborate with volunteer mentors to support young people aged 14-18 who are at risk of becoming NEET (Not in Education, Employment or Training) through mentoring interventions, career skills development programmes, and support with their youth-led social action projects.
WHO CAN VOLUNTEER AS A MENTOR?
We welcome applicants of all industries and levels of experience. Through mentoring you will gain skills in communication and leadership, building empathy and understanding of issues and barriers facing young people in their communities.
OUR MENTORING PROGRAMMES
We will be running our exciting Twelve-week Mentoring Programme from March - July 2026, across London, in the boroughs of Enfield, Hounslow, Southwark, Redbridge, and Sutton.
The programme will involve:
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Twelve weeks of in-person weekly mentoring sessions that last one hour (excluding travel) and are delivered on the same day and time each week.
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Group mentoring, where a group of volunteer mentors work together to support a group of mentees, with the help of a Diana Award Facilitator.
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Volunteer mentors will share advice and guidance with young people who are at risk of becoming NEET.
We will train you to mentor and provide ongoing support for the duration of your programme.
The Diana Award can provide you with a professional reference, paid for DBS check, and refund your travel expenses in exchange for your voluntary work.
PERSON SPECIFICATION
Requirements
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A minimum of 18-years-old.
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Willing to complete a DBS Check (paid for by The Diana Award).
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Willing to provide contact details for two referees.
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Has the right to work and volunteer in the UK.
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Able to attend a three-hour in-person mentor training session.
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Able to commit to weekly face-to-face sessions.
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Lives or works in London.
Skills
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Passion for working with young people.
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Has developed or willing to develop active listening skills.
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Ability to see solutions and opportunities when working with people or in a group setting.
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Ability to show resilience when faced with challenging situations or behaviours.
Experience / Knowledge
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Has work experience, this can be professional, from previous volunteering, or social action initiatives.
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Has developed or willing to develop experience of picking, planning, and delivering a social action campaign.
Optional Experience / Knowledge
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Has prior experience working with young people.
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Has experience in organising grassroots activism.
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Has experience or knowledge in Corporate Social Responsibility (CSR).
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Has experience or knowledge in Widening Participation.
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Has experience in project management.
Responsibilities
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Commit to weekly sessions for twelve weeks, demonstrating consistency and punctuality. Mentoring Programme sessions last 60 to 90 minutes (excluding travel time). Follow through is key when working with young people at risk of becoming NEET.
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Collaborate with a Diana Award Facilitator and other volunteer mentors to deliver and support group mentoring sessions within a school setting.
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Review session plans and prepare for weekly sessions. Communicate weekly and in a timely manner with other volunteer mentors and a Diana Award Facilitator.
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Create a safe and positive learning environment and provide young people with encouragement, guidance, and constructive feedback.
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Nurture positive relationships with young people. Listen, understand, and acknowledge their feelings and experiences.
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Support young people to plan a social action project.
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Foster a growth mindset and encourage young people to challenge themselves to work towards their goals.
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Support young people’s professional development by connecting them with further opportunities. For example, workplace visits, work experience, resources, relevant networks etc.
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Identify and report any safeguarding and child protection concerns or disclosures to the Designated Safeguarding Lead, as per The Diana Award Safeguarding Policy.
OUR CHARITY
The Diana Award is the charity legacy to Diana, Princess of Wales’ belief that young people have the power to change the world. We seek to empower young people, delivering bespoke youth programmes for children and young people aged 9 – 25. We work with young people to unlock their potential, create opportunities for their growth, and inspire action from them to lead the change they want to see.
HOW CAN I APPLY?
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Read the Mentor Application Pack attached, so you have all the necessary information before applying.
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Apply now using the Online Application Form. The deadline to apply is 7th January 2026 you will hear back about your application in mid-January 2026.
If your application is successful, volunteer mentoring will begin in March 2026, following identity checks and training.
We can’t wait to receive your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: YourGateway2Success (Charity no. 1199249)
Location: Croydon and surrounding areas
Hours: Flexible, voluntary position
About Us
At YourGateway2Success, we empower young people aged 16–25 to thrive through mentoring, skills training, advice, and community activities. We believe every young person deserves the chance to arrive with a dream and leave with a future.
Job description
We are looking for Youth Mentor Volunteer to empower and uplift young people, specifically those aged 16-25, who reside in the Croydon and the surrounding areas, by providing the support and opportunities they need to thrive. We are committed to creating a brighter future where every young person has the tools and confidence to succeed.
Key Responsibilities
- Mentor and guide young people through one-to-one or group sessions
- Support delivery of workshops, skills programmes, and community activities
- Act as a positive role model, promoting confidence and personal growth
- Assist with events, outreach, and recreational projects
- Provide encouragement to help young people achieve their goals
What We’re Looking For
- Good communication and listening skills
- Patience, empathy, and a genuine interest in supporting young people
- Willingness to work as part of a team
- Commitment to our mission and values
- Previous youth work or mentoring experience is helpful but not essential full training provided
What We Offer
- Training and ongoing support
- Valuable experience in youth and community work
- Opportunities to develop leadership and mentoring skills
- The chance to make a real difference in the lives of young people
Additional Information
This role is unpaid.
Send your CV and a short statement on why you’d like to volunteer as a Youth Mentor.
We create inclusive, supportive environments where young people can build self-belief, discover their potential, and prepare for a brighter future.
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
How often will I be needed?
- 4 Hours per Event
Key requirements
- 1 reference
Location
Region
- Northern Ireland
Additional location information
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Currently looking for applicants within the Belfast area Only
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people • An empathetic and professional manner. • Good communications skills with active listening. • An interest in helping people access the information they need.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for lived experienced volunteers who use screen readers and would be happy to share their experiences of accessing Welsh digital information and services in Wales.
You will share your personal experiences of using a screen reader to access Welsh digital information and services, show how accessibility features work in real life and what changes make a real difference.
You will share your experiences and talk openly in group discussions and have the confidence to raise issues and a willingness to speak up about concerns or gaps in services. You will also contribute and collaborate with project staff and external stakeholders (researchers and decision makers) to shape future Welsh language technology developments helping to create more accessible Welsh language digital services.
How often will I be needed?
- 2 Hours per Event
Key requirements
- Aged over 18
Location
Region
- Wales
Home based
- This role is home based
Additional location information
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Meetings will take place virtually, but there may be an opportunity to join a face to face session depending on needs of the project.
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Screen reader user
- • Welsh Speaker (first language or learner)
- • Will have good active listening skills to engage respectfully and sensitively with others’ experiences and perspectives
- • Will be able to work collaboratively and constructively with other group members, stakeholders and staff
- • Ability to reflect on personal experiences.
The Mental Health Recovery Pathway (MHRP) service provides day service opportunities for people with low and medium Preventative Care Needs.
We are currently looking to offer volunteering placements with our Mental Health Recovery Pathway (MHRP) – a mental health provision based across three sites in Islington responding to the mental health needs of Islington residents.
You will be assisting service users who experience mental distress in group settings.
We ask for a commitment of at least 1 day a week 10:15am – 4:00pm for a full year (+ about 2-3 months for DBS check and induction), though there are plenty of opportunities to volunteer more than one day a week.
If this sounds interesting and suitable to you, please complete the MHRP volunteer application form and return with your CV, indicating why are you interested in volunteering for Islington Mind, if there is anything specific that you would like to do in your volunteering placement – e.g. facilitate activities, support our open access drop-in sessions, support service users with completing forms, accompany service users to appointments etc, and your availability – e.g. one or more days a week and which days of the week you are available.
The client requests no contact from agencies or media sales.
Bring your senior-level expertise to a committed and forward-thinking Board.
Unlock has achieved a great deal for the people we support, thanks to the talents and dedication of our staff, volunteers, and trustees. By listening to and working alongside people who face difficulties because of their criminal records, we have built a strong track record of identifying problems, developing solutions, and turning those solutions into real change. We also influence national policy and drive systemic reform.
We are now seeking a new Chair of Trustees to join our engaged and committed board.
About the role
Trustees play a crucial part in shaping Unlock’s leadership, strategic direction, and governance. As Chair, you will work in partnership with the Chief Executive to provide clear and inclusive leadership, ensuring that the board operates effectively and that the organisation remains focused on its charitable purpose. You will help the board set strategy, scrutinise performance, uphold good governance, and support the CEO and senior team to deliver Unlock’s mission.
About you
We would love to hear from you if you can bring the following attitudes and skills:
· Experience as a trustee and of working with or managing senior leaders.
· A willingness to offer advice to staff when needed, and to get involved practically where appropriate.
· A strong commitment to Unlock’s vision, values, and mission.
· Experience in the charity sector is helpful but not essential. If you have the right leadership qualities and a passion for our work, we will provide support to help you step confidently into the role. So if you’re new to the voluntary sector, please don’t let that discourage you from applying.
· We are committed to increasing diversity across Unlock, including within our board. We particularly welcome applications from people who have themselves faced and overcome the disadvantages associated with a criminal record.
If you’re energised by the prospect of helping to lead a small criminal justice charity with an impressive national impact, we would be delighted to hear from you.
To help people overcome the long-term disadvantages caused by their criminal records, and work with government, employers and others to enable people


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it.
We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.
We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:
Mondays 4pm - 6pm
Thursday 4pm - 8pm
We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
About the role
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
- Take helpline calls (listening and speaking on the phone)
- Respond to webchats (reading on-screen messages and typing responses)
- Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
- Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
- We have a WhatsApp group where you can keep in touch with other volunteers.
- Volunteer supervisors are available for one-to-one support and discussions.
- Access the training modules as many times as you want.
Who are we looking for?
You’re likely to enjoy volunteering in the Helpline Services if you:
- have a genuine curiosity about people and their experiences
- are able to understand written and spoken English
- are comfortable enough to speak on the telephone
- are comfortable with basic email functions
- have good administration skills
- enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
This is a volunteer role is remote, so you will need access to:
- a quiet place where you can work in privacy and not be overheard during calls
- a mobile phone or landline
- a computer or laptop
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please fill in our volunteer form that is linked to this opportunity.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


The Structured Intervention Support (SIS) service offers support for people with high and complex needs.
You will be assisting service users who experience mental distress in one-to-one settings:
-help to resettle in the community on discharge from hospital
-help to develop strategies to improve their quality of life and reduce their dependence on statutory services
-provide personalised key work support to enable people with complex mental health needs progress and maintain independent living.
We are looking for volunteers who can support people with activities for a minimum of 1 day per week. Activities such as:
-Escorting people to appointments/outings/activities or events
-Organisational and administrative tasks – help with budgeting; understanding/applying for welfare benefits; letter writing and form filling; arranging activities/appointments; planning the use of other services such as shopping.
-Supporting people to maintain their homes – reporting/organising repairs; organising a move; signposting and referring to services and activities.
-Ad-hoc support
The client requests no contact from agencies or media sales.






