Advice And Support Officer Jobs

We are seeking an experienced Chief Executive to build on our history and unique strengths whilst at the same time taking us on a journey to the future where we develop services and partnerships that meet the ever-increasing demand for the services and programs that do, and can, deliver.

As experts in perinatal peer support, we believe that every parent deserves support, and every baby deserves the best possible start in life.

Our background:

Parents 1st UK is dedicated to enabling quality peer support to flourish during pregnancy, birth and beyond. The evidence is clear - effective and sustainable peer support nurtures the emotional wellbeing of mothers, fathers, partners, and babies, and builds strengths in communities. We work both locally and nationally to achieve this aim.

Our national work: Through an ‘open source’ online community platform, we provide all the resources necessary to set up a perinatal peer support initiative. Freely sharing all the tools that our local programme (Parents 1st Essex) uses in daily practice, from budget setting to volunteer training guides and impact tracking. Working with commissioners and providers, Parents 1st UK also provides consultancy and workshops to help build new perinatal peer support initiatives in communities.

Our local work: Parents 1st Essex currently operates in South and North Essex, delivering perinatal peer support to parents, through 1-1 or group support. Peer supporters engage and develop trusting relationships with parents during pregnancy, continue support through birth and the first few months afterwards.

Alongside this, Parents 1st UK also leads the Essex Peer to Parent Network, a peer support collaborative that aims to develop a hub of good practice across Essex. The Peer to Parent Network employs 4 Peer Support Link Workers who work alongside the local maternity units in Essex, helping parents to access peer support during pregnancy or anytime during the first year after birth.

All staff and volunteers are truly committed to our cause and are passionate about helping parents. 

The role:

As the CEO of Parents 1st UK, you will play a pivotal role in restructuring the organisation following a merger with an associated charity during 2023. Your leadership will be instrumental in fostering unity, creating operational resilience, and guiding the organisation towards sustained success in delivering vital services to parents, families and our partners.

The relationship between the CEO and the board of trustees is pivotal to the organisation's success. As CEO you will work closely with the board to drive our mission forward. More detailed information can be found in the recruitment pack.

 If you are an experienced Chief Executive who wants to make a difference and can demonstrate a passion for what we do, then we’d love to hear from you!

Closing date: Tuesday 21 May at 5pm

Interview date: Friday 7 June in Person (Venue to be Confirmed)  

Parents 1st UK embraces Equity, Diversity and inclusion and encourages applications from all backgrounds and every community group.

This post is subject to a criminal record check with the Disclosure and Barring Service

Only full applications will be considered. Only short-listed candidates will be contacted.

CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.

We are currently recruiting for a Grants Officer to support all aspects of our grant applications, collaborating with colleagues and our partners to develop and execute engaging applications to a range of funders in order to support the work with our client groups.

This is a great opportunity for someone with experience of writing content and developing applications to large and small funding bodies. 

This role can be based in Rotherham, South Yorkshire or Pontypridd, South Wales.

As Grants Officer, you will:

• Secure income through funding applications to a range of large and small scale funders.
• Write high quality, compelling applications that are submitted on time and in line with funder requirements and eligibility criteria.
• Work with internal and external stakeholders to develop applications for funding and compile high quality content that is realistic, deliverable, and appropriately budgeted.
• Identify and obtain any support and advice required for the preparation, planning and management of funding applications.
• Develop information and guidance for internal and external stakeholders that supports the funding application process.
• Build and maintain relationships with funders to develop an understanding of the charity’s work.
• Identify new and existing funding opportunities that meet organisational priorities
• Maintain accurate monitoring and recording of data to evidence performance.

The essential qualities, skills and experience you will need to apply for this role:

• Experience of writing compelling, high quality funding applications to secure income from a range of funders.
• Experience of developing applications to major funders such as National Lottery, Sport England, central government and local authorities as well as smaller grants and trusts.
• Knowledge of various funders and ability to analyse and assess which opportunities are appropriate to consider.
• Skilled at presenting complex project information in a clear and engaging way.
• Exceptional communications skills, both written and verbal with the ability to produce concise, persuasive and engaging narrative.
• Ability to work independently and as part of a team and encouraging this in others.
• Confidence to represent the organisation with partner agencies, funders and colleagues.
• Exceptional interpersonal skills with the ability to work co-operatively with others.

Benefits Package:

• 29 days holiday plus bank holidays
• Generous pension
• Westfield healthcare
• Opportunities for career development and progression

We Belong is a migrant youth-led charity based in London. We Belong exists to ensure young migrants living in the UK are treated equally and fairly in the society they call home. We Belong works with and for young migrants to hold those in power to account and fight for wider immigration reform.  

Are you passionate about supporting young migrants in the UK to achieve their educational and career goals? We're seeking a compassionate and nurturing individual to join our team as a Youth Development Officer. 

In this role, you'll provide high-quality support to young migrants navigating the pathways to higher education, post-education, and employment opportunities. Listening attentively to their needs, you'll ensure that they are connected with relevant opportunities tailored to their individual circumstances. 

As a Youth Development Officer, you'll regularly check in with young people affiliated with We Belong, fostering a non-judgmental environment where they feel comfortable discussing the challenges they face. Your role will be to offer compassionate care and guidance, empowering them to overcome obstacles and thrive. 

In addition to offering emotional support, you'll provide accurate information to those in need and actively engage young people in various We Belong activities, creating opportunities for growth and community involvement. You will work with schools and colleges across London to raise awareness of the barriers to education and deliver a selection of We Belong's Programmes. 

If you're a supportive and empathetic individual who is dedicated to making a positive difference in the lives of young migrants, we'd love to hear from you. Join us in our mission to empower and uplift the next generation! 

Candidates with Lived Experience are welcome to apply as well as those with a passion for youth development and an interest in social justice. 

If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.

For more information, please refer to the role description: If you are interested in this role and would like to speak to We Belong before applying please email us via our website. 

Applications open: Thursday 9th May 12pm – please submit your CV and Cover Letter.

Closing date for applications: Tuesday 4th June at 5pm  

Interviews: w/c 10th June  

Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.    

Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.

Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.

Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first. 

Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.

About the role:

Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role. 

As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.

Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site. 

In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities. 

Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications. 

If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!

Key responsibilities include:

• Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
• Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.

Essential requirements include:

• Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people). 
• Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience. 

​Key dates:

• Closing date: Tuesday 28 May, 9am   
• Interviews: w/c 10 June 

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.     

If you are an individual who has a keen eye for detail, enjoys a challenge and is great at multi-tasking then we would love for you to put your skills to good use as a Business Support Officer!
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role
 
Closing date: 24th May 2024 
Interview date: 6th June 2024

The Business Support hub provides a high quality, flexible and effective business support to the Dementia Support and Partnership team. We aim to deliver an excellent experience for everyone who comes into contact with the team by providing a professional first point of contact which is backed up by an efficient and effective administrative service.  

The Business Support Officer is responsible for delivering this aim by providing an efficient, high quality business support service. Business Support Officers will ensure that Society wide information systems and processes are followed consistently and will work closely with other teams to ensure a seamless, integrated service to support Dementia Support and Partnerships functions.

About you

You will be well responsible for providing a comprehensive range of business support service to the Dementia Support and Partnership team. No two days are the same, you could be organising Zoom meetings in the morning, moving onto producing commissioner reports after lunch and end the day supporting the safeguarding team.

You will:

- Be well organised, with the ability to work both independently and as part of a team.
- Be confident in using Microsoft Office, especially Teams and Outlook as well as a having a good understanding of Zoom.
- Have an understanding of good practice in customer care.
- Have experience of creating, developing and implementing office and electronic systems and procedures
- Be open to new ways of working, learning new tasks and skills.

You will be part of a geographically dispersed team serving the needs of a national team. 
 
We would love to hear more about your skills and experience, so we ask that you provide a supporting statement with your application 

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

 

Providing information for people affected by sarcoma is at the heart of our mission at Sarcoma UK.

The Information and Content Officer will be responsible for supporting the development, maintenance, and promotion of a comprehensive range of high-quality information resources for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new content as well as reviewing and updating existing materials across various formats such as print publications, digital platforms, videos, and social media.

The role involves close collaboration with healthcare professionals, patient reviewers, internal teams, and external stakeholders to ensure both accurate and accessible content.

This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people with sarcoma cancer and their loved ones.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan 

Our Values: 

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes. 

Duties and key responsibilities: 

Content development:

• Work with the Information and Content Manager to research, write, edit and produce new information materials including print publications, web pages, videos, etc.
• Work in line with Sarcoma UK’s information production process, including:
  • Liaise with clinical experts and patient reviewers throughout the content development process
  • Maintain formal systems within the information production process in line with the PIF tick quality mark
• Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.

Content updates & maintenance: 

• Continuously review and update existing print and digital information resources to ensure accuracy.
• Maintain a structured review schedule to keep materials current as per the PIF quality mark.
• Manage a comprehensive database to track all information resources and versions.

Content promotion & distribution:

• Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
• Utilise social media platforms to extend reach and engagement with target audiences.
• Collaborate with internal communications and digital teams on content publishing and marketing.

Administration & reporting:

• Collect metrics and provide regular reports on content performance, user engagement and feedback.
• Assist in developing evaluation methods to assess impact of information resources.

General:

• To support new work within the information team.
• Work closely with healthcare professionals, people affected by sarcoma, and staff members.
• To attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• To travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
• To undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

Type of role: Full time, permanent

Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)

Holidays:25 days per year and  up to 5 discretionary  efficiency days

Location:                                         London, Victoria  or Manchester Ancoats

Working Hours & Pattern:             40 hours per week. Monday to Friday, 9am to 5pm (flexible)

Start date: As soon as practicable

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges due to:

• The quality of teaching, learning and assessment of computer science and related subjects
• Our fantastic progression outcomes for our learners
• The breadth and depth of our industry partnerships
• Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
• Our high support, high expectations culture for staff and learners

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.

Job Purpose

The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.

To be successful in the role the post holder will:

• Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
• Be consistent and accurate and have a keen eye for detail;
• Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
• Have excellent numerical skills and good knowledge of Excel;
• Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
• Be able to take the initiative and demonstrate a creative problem-solving approach;
• Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.

Role Responsibilities:

Finance Support: 60%

Support the Assistant Finance Manager in updating the Purchase Ledger:

• Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
• Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
• Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
• Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
• Receive and check all statements from suppliers,
• Investigate and action any issues that arise with regards to creditors,
• Regular review and maintenance of the outstanding purchase order and goods received notes report,

Support the Assistant Finance Manager in updating the Sales ledger:

• Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
• Ensure that all requests for sales invoices are processed and sent to debtors promptly,
• Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received

Petty Cash:

• Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
• Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.

Other finance duties:

• Support Assistant Finance Manager in preparation of the pay runs;
• Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
• Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
• Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
• Support the Finance Team with any other queries that may arise.

HR Support:

Recruitment

• To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
• To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
• To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
• To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.

Inbox Management & Staff queries

• To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
• To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.

Systems & Compliance

• To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
• To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
• To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
• To create and maintain electronic copies of  personnel files
• To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
• Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
• To support the People team with all HR policies, processes and projects as required.

General Administration

• To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
• Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
• Acquire data from primary and secondary sources and update database system REMS,
• Keeping up to date with the latest ESFA funding rules and regulations.

Additional duties:

• Undertake confidential shredding and filling,
• Coordination Support for the Finance or People/HR elements of staff on-site events

Person Specification

• Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
• Ability to undertake administrative tasks and development of effective office systems and procedures
• Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
• Ability to pick up new applications and software quickly
• Ability to work under pressure in a constantly changing and demanding environment
• Excellent written communication skills
• Excellent communication and interpersonal skills
• Excellent organisational and time management skills
• A good understanding of equal opportunities issues as they affect our stakeholders
• Strong stakeholder management, working with individuals across an organisation
• Aligned with the values of the College in their approach to their work.
• Perform duties with the highest level of confidentiality and have a strong sense of integrity

Other Requirements:

• Passion for working with young people and adults to help improve their life chances
• A commitment to on-going personal development
• A willingness to work flexibly and where necessary outside of normal working hours
• Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us. 

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application  for Finance and HR Officer” followed by your name.

Closing date for applications:  Monday 20 May 2024 at 09.00

Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.

Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.

A highly motivated and experienced person is required to identify and support unpaid carers.

Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.

Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.

Duties and Responsibilities

Information and Support

All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.

The Carers Support Officers specifically: -

1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:

This will include:

a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.

b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.

c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.

d) To signpost Carers to relevant voluntary and statutory organisations.

2) Keep up-to-date with services, benefits and organisations relevant to Carers.

3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.

4) Make links with relevant statutory and voluntary organisations.

5) Use any of the above opportunities to identify hidden Carers and

Casework

1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.

2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.

3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.

4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.

Groups and Events

1) Setting up, administering and facilitating Carers Support Groups.

2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.

3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.

Administration and Monitoring

1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.

2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so. 

3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.

4) Write up case studies and other reports as requested by line manager.

5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.

6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.

General Tasks

1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.

2) To produce articles for the Carers Centre newsletter and to distribute

to various establishments around Knowsley.

3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.

4) To undertake relevant training and staff development activities as required.

5) To undertake occasional evening/weekend work where necessary.

6) To undertake any other duties as reasonably requested by the Centre Manager.

7) All employees are expected to read and abide by the organisations policies and procedures.

Benefits of working for Knowsley Carers Centre:

22 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

6% Workplace Pension Scheme with The Pensions Trust

Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.

Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.

A highly motivated and experienced person is required to identify and support unpaid carers.

Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.

Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.

Duties and Responsibilities

Information and Support

All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.

The Carers Support Officers specifically: -

1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:

This will include:

a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.

b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.

c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.

d) To signpost Carers to relevant voluntary and statutory organisations.

2) Keep up-to-date with services, benefits and organisations relevant to Carers.

3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.

4) Make links with relevant statutory and voluntary organisations.

5) Use any of the above opportunities to identify hidden Carers and

Casework

1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.

2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.

3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.

4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.

Groups and Events

1) Setting up, administering and facilitating Carers Support Groups.

2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.

3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.

Administration and Monitoring

1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.

2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so. 

3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.

4) Write up case studies and other reports as requested by line manager.

5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.

6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.

General Tasks

1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.

2) To produce articles for the Carers Centre newsletter and to distribute

to various establishments around Knowsley.

3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.

4) To undertake relevant training and staff development activities as required.

5) To undertake occasional evening/weekend work where necessary.

6) To undertake any other duties as reasonably requested by the Centre Manager.

7) All employees are expected to read and abide by the organisations policies and procedures.

Benefits of working for Knowsley Carers Centre:

22 days annual leave plus bank holidays per year (pro rata)

Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

6% Workplace Pension Scheme with The Pensions Trust

Support Coordinator

We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Central Bedfordshire.

Position: S11170 Stroke Association Support Coordinator

Location: Home-based, Central Bedfordshire, however frequent travel will be required as part of this role (to include home visits, team meetings or other work-related meetings)

Hours: Part-time, 22.5 hours per week

Salary: Circa £17,189 per annum (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 10 June 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to a Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting new stroke survivors and their carers to adjust to life after stroke following hospital discharge into the community.

· Providing personalised information, advice and support.

· Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Working with other health and social care professionals across the stroke pathway to ensure high quality support.

About You

You will have experience in:

· Experience/ background of providing person centred support to people with a disability or long-term health condition and their carers.

· Excellent IT skills and an ability to maintain accurate records.

· An affinity with the values of the Stroke Association.

· A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As a Support and Advocacy Officer you will join a skilled team who collectively provide a unique UK-wide support and advocacy service to over 1500 members. 

You will primarily provide direct support and practical guidance to our Fabry members.  This patient group is largely adult focused but there will be elements of family and child support. You will raise awareness within both the Fabry community and external agencies; and contribute to the development of resources, to promote self-advocacy within the patient group.  A key objective of the role will be to build a sense of community and identity for our Fabry membership.  You will also have the opportunity to facilitate and contribute to project work, including youth engagement, advisory boards, and support groups.

In addition to supporting the Fabry community there will also be a requirement to provide support to those affected by other conditions under our umbrella.

Key Responsibilities:

The following is an overview of the responsibilities of the role - full responsibilities can be found in the Job Description:

• Develop a good understanding of MPS and Fabry conditions
• Develop knowledge of legislation and best practice relevant to supporting people with life-long conditions
• Provide emotional support, information and guidance in areas such as diagnosis, disease awareness, health and social care and disability benefits
• Support individuals and families to access best possible clinical management and treatment options
• Support and signpost people towards mental health and psychological support as required
• Undertake UK-wide travel to visit individuals and families and attend meetings and events
• Support the provision of online support and advice via social media channels
• Promote awareness by giving talks and presentations to outside organisations, professionals and the general public

 Experience & skills

• Minimum of two years’ experience of working with individuals with disabilities within health and social care, education, or related field
• Ability to communicate accurately, concisely and with clarity
• Highly organised with the ability to manage multiple tasks
• Strong attention to detail and commitment to upholding best practices
• Excellent IT skills to maintain accurate case recording, produce clear reports, correspondences and presentations
• Collaborative mindset and enthusiasm for working in a small, dedicated team
• Experience of managing projects and service development is advantageous

Prior knowledge of Fabry Disease is not required as in-depth support and training will be provided.  Regular supervision and a supportive work culture will help you to expand your knowledge and become an expert in the work you are undertaking.

Essential requirements:

• Eligibility to work in the UK
• A valid UK driving licence with no more than 6 points, access to a car and a willingness to drive UK wide
• Disclosure & Barring Check

Disclosure & Barring Service (DBS)

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline and out of hours’ support, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.

This post is exempt under the Rehabilitation of Offenders Act 1974.  Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process.

Benefits:

• Competitive salary
• 5 weeks annual leave (increasing after 5 years' service)
• Additional leave between Christmas and New Year
• Pension contributions
• Life assurance (subject to scheme conditions)
• Employee Assistance Programme

This post is primarily based in our Amersham office however UK wide travel is necessary. A flexible approach to working hours to cover travel, our out of hours phone service, and events and conference attendance is required.

Next steps:

We ask interested candidates to view the job description attached for the full responsibilities and essential requirements of this role.

We also encourage candidates to visit the MPS Society website to learn more about us and the community we serve.  Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Steve Cotterell.

To apply:

Please apply through Charity Job with your CV and a covering letter explaining how your previous roles and experiences make you the candidate we are looking for.

Closing Date:  Interviews and assessment will be held following receipt of suitable applications.

The Pituitary Foundation are recruiting for a new CEO to lead us into the next phase of our journey.

The Pituitary Foundation is the UK’s leading charity providing support and information for people living with pituitary conditions, their families, friends and carers. We are based in an office in central Bristol, with some staff and volunteers working remotely throughout the UK. Pituitary conditions are uncommon, usually lifelong and can be life threatening. Conditions include acromegaly, Cushing's, prolactinoma, AVP-Deficiency and hypopituitarism.

It is an exciting time to join The Foundation. We are celebrating our 30th anniversary throughout 2024 and are working towards our ambitious strategy which we are excited to achieve. Our new website, and CRM, combined with robust processes and procedures offers a strong foundation, for a new CEO to build on.

About the Role

This role will combine the ambition of The Foundation without losing the core importance of being a person-centred patient support group, offering kindness and support at challenging times.  You will bring excellent interpersonal skills, as well as financial acumen and an appetite for seeing the best possible service delivered to a wide demographic.

Location: Based in the Bristol office, with flexibility for hybrid working

Salary: £55,000 - £60,000

Reports to: Chair and Board of Trustees

Holiday: 30 days plus statutory bank holidays

Pension: 5% employer contribution

How to Apply

The recruitment pack and process for application can be found on our website or below.

Deadline for applications is 9am Tuesday 14 May 2024

The outgoing CEO and Chair, welcome informal phone conversations in advance of submitting an application. 

The Pituitary Foundation believes in diversity and equality. We especially welcome applicants who are under-represented within the charity sector and want to build a team with a diverse range of perspectives, backgrounds and skills.  You do not need to have lived experience, or direct knowledge of pituitary conditions – just empathy and an appetite to learn. We know that a diverse team is a strength, and we look forward to hearing from all interested applicants.

Fundraising Officer

Hours of Work: 3 days a week, 21 hours a week

Salary: £40,221 (pro-rata)

Duration of Contract: 1 years - renewable subject to funding

Accountable to: Executive Director

About IKWRO

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.

IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities.

As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.

We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies to protect women’s and girl’s rights.

Purpose of Job

The Fundraising Officer will work as part of the Fundraising and Marketing team and will be responsible for:

• Nurturing relationships with existing and prospective donors

• Sustaining and developing our group of individual and community-based supporters.

• Growing income, including regular giving, donations, appeals, legacy giving, community groups and other fundraising activities.

We are looking for a strong communicator with some experience of fundraising who is keen to develop their career in this area.

This post can be undertaken on a hybrid working basis with some days home-working and some days working in IKWRO’s offices.