Advice and volunteer development manager jobs

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

You will be the first point of contact for apprentices, training providers and internal stakeholders, helping to drive engagement and ensure high-quality delivery.

This is a varied role ideal for someone confident with systems, data and stakeholder management, who is passionate about creating opportunities for learners and supporting staff development.

If you’re organised, proactive and excited about improving apprenticeship experiences across a large, high-performing education trust, we’d love to hear from you.

MAIN AREAS OF RESPONSIBILITY

Reporting to the Apprenticeship Manager you will be responsible for:

• Acting as the first point of contact for apprenticeship queries, training providers and internal stakeholders
• Helping promote apprenticeship opportunities internally and supporting recruitment and upskilling initiatives across the Harris Federation
• Providing support to manage the Harris Federation apprenticeship levy, tracking costs, progress and compliance with funding requirements
• Organising and promoting Apprenticeship events and information sessions across the Federation and academy sites, supporting senior leaders in promoting apprenticeships and recruiting future apprentices
• Supporting internal and external marketing for apprenticeship activities as part of wider employer branding and promoting engagement events to increase awareness and understanding of apprenticeships
• Facilitating an apprenticeship network and supporting development opportunities such as award nominations
• Maintaining and advising on safeguarding compliance, including neuro-inclusion, in alignment with the Ofsted framework, especially for under-18 apprentices
• Supporting the Apprenticeship team with projects focused on implementation, procurement, quality assurance and evaluation to expand levy use or facilitate levy transfer
• Working with the marketing team to create marketing materials, update the Apprenticeship SharePoint, produce event leaflets and share internal communications promoting Apprenticeship programmes

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
• Strong project management skills with experience of complex projects with multiple stakeholders
• Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
• The ability to travel to Federation academies in and around London and Essex as required
• Experience of managing a Learning Management System within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
• Supporting with tracking of tickets within the learning management system and working together with the third-party service provider to resolve any issues and ensuring the platform is fit for purpose
• Experience of ILR monthly declaration and its analysis using various MIS platforms

For a full job description and person specification please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee an expanding network of peer programs and staff in London.

Experience of healthcare working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across London. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of separate projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders such as Operational Delivery Network (ODN) managers for each area, alongside senior NHS colleagues, drug and alcohol services etc.

We are very excited to announce that we have been awarded a grant by The National Lottery Community Fund to help us support our most valued micro and small voluntary and community groups in Oxfordshire.

As the Programme Manager, you will play a pivotal role in driving forward this partnership initiative, working collaboratively with our delivery partners, with local stakeholders, community and voluntary sector groups, and our funder The National Lottery Community Fund to ensure that impact measurement and activity reporting is kept on track. You will work with two new SaM Community Development Workers, and with our partner organisation staff to develop a new outreach programme of infrastructure support shaped with and for the micro and small organisations across the county. You will develop a tailored action plan of outputs and outcomes with our Partnership Advisory Group and dovetail this with a pathway to gather data, stories and feedback on learning, impact and change. This monitoring and evaluation will be reported back to the Advisory Group and the National Lottery on a regular basis.

As the SaM Programme Manager you will manage a county‑wide partnership, contributing not only to delivery but also to shared learning, reflection and continuous improvement. You will balance representing your host organisation with acting in the best interests of the partnership and the communities it serves.

We are looking for a Belonging and Inclusion Manager who is passionate about creating a workplace where every colleague and volunteer feels valued, respected, and able to do their best work. In this hands on, delivery focused role, you’ll combine expertise in inclusion with practical action, leading initiatives that make a real difference across the Royal British Legion. From embedding inclusive practices in recruitment and development to shaping culture through awareness campaigns and employee networks, this is an opportunity to drive meaningful change at the heart of our People Directorate.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll play a visible and trusted role in guiding colleagues and leaders alike, providing advice, coaching, and insight to help everyone understand their role in building an inclusive, psychologically safe environment. Whether you’re influencing senior stakeholders, supporting employee networks, or delivering key awareness campaigns, you’ll be at the forefront of our mission to make RBL a fair, representative, and inclusive organisation. Your work will help ensure inclusion isn’t just a policy, but something lived and experienced every day.

Data and insight will be central to your approach. You’ll analyse trends, monitor progress, and use evidence to shape initiatives and demonstrate impact. From reporting on diversity metrics to informing strategic decision making, your insight will ensure that inclusion initiatives are measurable, targeted, and effective. You’ll also collaborate with colleagues across the business, embedding inclusive practices across every aspect of the employee experience and helping shape the organisation’s culture for the future.

We are seeking someone who combines credibility and subject matter expertise with energy, pragmatism, and resilience. If you’re driven to make inclusion tangible, influence with authenticity, and inspire others to embrace belonging, this is a unique opportunity to make a lasting impact at an organisation that truly values its people.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Interviews will be between the 13th and 24th April.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Join Choose Love as our Community Fundraising Manager and play a pivotal role in powering life‑changing support for displaced people worldwide. This is a chance to shape a growing movement and inspire our community to take action.

Sitting within the Partnerships team, the Community Fundraising Manager will lead the development and delivery of our community fundraising strategy. You will drive supporter engagement by creating and expanding a diverse range of fundraising opportunities, strengthening long‑term relationships, and mobilising people who want to make a difference. Your work will be essential in generating the income that enables Choose Love to continue supporting displaced people around the world.

Salary: Up to £42,440 GBP gross per annual (dependent on experience)

Hours: Full-time

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.

Job Role

You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.

Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.

This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.

This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow

How to apply

We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.

To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.

Applications must be submitted no later than 30th March, 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

About the Role

Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Requirements

To be appointed as a Debt Advice Caseworker, you will need to have:

1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.

OR

To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral/written communication skills and be numerate to the level required by the tasks.

5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.

6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Ability and willingness to work as part of a team.

10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

11. Ability to work across different sites within Liverpool.

12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination.

Responsibilities:

1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
4. Ensure income maximisation through the take up of appropriate welfare benefits.
5. Prepare and present cases to statutory bodies, tribunals, and courts when required.
6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
8. Comply with systems for monitoring and reporting purposes.
9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As our new HR Officer, you’ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do.

In this role, you’ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You’ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you’ll have real scope to innovate, influence improvements and challenge the status quo.

The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We’ve grown rapidly over the past five years, and with bold plans ahead, there’s never been a more exciting time to be part of our journey.

What you’ll be doing:

Operational HR Delivery

• Providing professional advice on HR policies, performance, grievance and disciplinary matters
• Keeping our HR systems and employee records accurate and up to date
• Designing and delivering key HR processes, including objective setting, pay letters and contract changes
• Managing the monthly payroll process accurately and confidently
• Supporting diversity & inclusion, wellbeing, learning and development initiatives

Partnering & Employee Relations

• Coaching and supporting managers across the business
• Supporting employee relations cases professionally and sensitively
• Building trusted relationships with teams to stay close to people priorities

Projects & Reporting

• Producing HR metrics and reports to help shape decision making
• Managing elements of our culture, change and organisational development projects
• Coordinating staff surveys and our Manager 360 Feedback programme

Recruitment & Onboarding

• Supporting the full recruitment cycle — adverts, screening, interviews and offers
• Ensuring new starters receive a warm, well-planned induction

What you’ll need:

• A confident HR practitioner with Level 3 CIPD (or equivalent experience)
• Skilled at advising managers and building strong professional relationships
• Analytical, detail-focused and comfortable working with both qualitative and quantitative data
• Ability to balance competing priorities and use your initiative
• A collaborative team player who takes pride in doing things well
• Passionate about great employee experience and committed to confidentiality, equality and continuous learning

With around 140 talented staff and an ever-evolving organisational landscape, we’re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we’re proud of: to improve imaging and cancer care for all.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Global Finance Manager

Contract: Permanent, Full Time – 35 Hours per week.

Location: London, UK.

Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Salary: £57,000 - £63,000 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

This role sits within the finance function at WaterAid and is based in the UK office. The role works with members across the federation and supports financial planning, reporting and monitoring across the membership of WaterAid. The role collaborates with colleagues across countries and regions in a matrix environment, helping strengthen financial capability and consistency across the membership.

The role works closely with members, Finance Leaders across the federation and the Global Finance Executive (GFE), supporting federation financial planning and reporting processes and consolidated financial reporting at federation level.

About the Role

The Global Financial Manager will be based in the UK office of WaterAid and will focus on federation financial planning and reporting. The role supports financial planning, reporting and monitoring across the membership of WaterAid and contributes to improving financial controls, planning and management reporting across the membership.

The role supports the federation financial planning and reporting process from end to end, including consolidation of financial information, analysis of figures, and preparation of draft narrative for Executive and Board reports. The role also supports the work of the Global Finance Executive (GFE) and supports members in strengthening financial planning and reporting processes.

In this role, you will:

• Lead federation financial planning and reporting
• Facilitate Global Finance Executive (GFE) support
• Provide member support, supporting members with limited finance capacity on key areas such as business planning etc.
• Provide WaterAid international (WAi) finance support
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

To be successful, you’ll need:

• Professional accounting qualification (CCAB or CIMA);
• Experience in planning, budgeting and forecasting;
• Demonstrable ability to prioritise and co-ordinate across multiple tasks;
• Experience of working in a strategic support capacity with multiple stakeholders;
• Experience of developing finance capacity and capability;
• Experience in problem solving across teams, organisations and countries in an international/multi-cultural organisation;
• Ability to consolidate and analyse financial information;
• Excellent communication skills, particularly written and with non-finance people;
• Ability to lead and work collaboratively within a matrix team;
• Customer focus attitude and good relationship builder;
• Commitment to WaterAid’s values and a working style that reflects these.
• Ability to work systematically and methodically, managing time effectively.
• Willingness to share expertise and knowledge with others.
• Able to travel for work

Desirable:

• Experience of accounting systems specification, selection and implementation.
• Experience in a managerial/ senior role.
• Working knowledge of multiple accounting systems including SunSystems.
• Experience with using business intelligence tools such as Power BI
• Experience of the voluntary sector

Closing date: Applications will close 12:00 PM UK time on 07 April 2026. Interviews are expected to take place week commencing 20th April 2026.

How to Apply: Click Apply to answer the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

UK Benefits:

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Haringey.

Sounds great, what will I be doing?

The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.

The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.

The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About us

Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of individuals and their families affected by MPS, Fabry and other related lysosomal diseases.  This is a rare opportunity to join our Support & Communities teams who provide direct support, practical guidance and other patient focused activities to over 1500 members and their families, UK-wide. 

Our Support Team raise awareness both within the MPS community and external agencies, offering information, advice, support, and advocacy in a range of areas including clinical management, health and social care, housing, education, transition, independent living, palliative care, and bereavement.  

Ideal candidate

As a Senior Support Officer, you will primarily be responsible for raising awareness and providing a high-quality support and advocacy service to our members and their families.   You will be a relationship builder who cares about the community we serve and ensures that the individual (or family) remains at the centre of support.  You will have experience in multi-agency working and an in-depth understanding of the needs of those with disabilities, their families and carers.  Demonstrable experience and knowledge of health and social care, education and relevant assessment processes are essential. 

As deputy safeguarding lead officer for both shildren and vulnerable adults you will take the lead in the absence of the safeguarding leads and be confident sharing your knowledge with new recruits through mentoring.

You will have excellent written and oral communication skills, with the ability to uphold best practice, challenge poor policy and inappropriate decisions.  Excellent IT skills and the ability to plan, prioritise and deliver to tight timescales are essential.  You will be self-motivated and highly organised, juggling many strands of work. 

As part of a small, dedicated team, you will have a positive attitude and a willingness to work collaboratively with your colleagues and external parties to raise awareness, advocate for our membership, as well as supporting the delivery and development of services for the MPS Society community.

Whilst a relevant qualification within health & social care, education or a related field is desirable, other knowledge and work experiences may be equally as valuable in this role. Prior knowledge of MPS and related conditions is not required however a special interest in neurology and working with individuals with neurological disabilities is advantageous.  In-depth support and training to develop expertise in MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions will be provided.   

What we can offer you

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
• Extra leave between Christmas and the New Year
• Pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

This is a full-time role (35 hrs per week) however part time hours, with a minimum of 28 hrs per week may be agreed for the right candidate.  Salary will be pro-rata for part-time.

The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. This may on occasion include early morning and/or evening working and sometimes overnight stays.  You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.

We encourage candidates to visit the MPS Society website to learn more about us and the community we serve.  Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.

Disclosure & Barring Service (DBS)

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences.  MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities. 

This post is exempt under the Rehabilitation of Offenders Act 1974.  Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process and for this to be reviewed on a regular basis. 

Next steps: 

Applications:  Please provide your CV and a supporting statement (maximum 750 words) outlining your understanding of how rare, complex and progressive conditions such as Mucopolysaccharidoses (MPS), including their neurological impacts, can affect individuals and families across the life course. In your response, please describe the experience, skills and approaches you have developed that would support you to carry out the Senior Support Officer role, including (where relevant) supporting people with complex needs, working across health, education and social care systems, and providing advice, advocacy or casework support.

Kindly note, applications received without a supporting statement will not be considered. 

Closing Date:   Whilst we have an initial closing date of 20th March, we reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.

1st interviews:  Initial virtual interviews will be held end March/early April.

2nd interviews: Final face-to-face interviews and assessments will be held on 16th & 17th April at MPS House, Amersham.

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.

In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.

The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Interviews, which will be held online, will take place on 31st March and 1st April 2026

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Barnet.

Sounds great, what will I be doing?

The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.

The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.

The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.