We’re looking for an experienced Health Information Manager to join our Team. It's a pivotal, exciting time for Ovarian Cancer Action, as we embark on a new five year strategy. We now need to make faster progress to make ovarian cancer a survivable disease. This role is at the heart of our ability to lead change by raising awareness of the disease, prevention, campaigning, and making the patient voice heard.

Your role will be a key part of our efforts to transform survival rates over ten years and there is a huge opportunity to do this. 

You’ll be our resident expert on the ovarian cancer and genetics landscape, and work closely with the whole team to ensure the latest evidence and data underpins all of our activity. Your experience, knowledge and skills to influence will play a huge role in shaping the growth of Ovarian Cancer Action.

CXK is a leading charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  Each year we make a difference to more than 300,000 people across the South of England.

An exciting and newly created management opportunity has arisen to join our growing and highly successfully Prisons Information, Advice & Guidance team as a Team Leader.  You will be part of our superb Kent, Surrey & Sussex prisons team, where you will assist the Area Manager in managing the service to ensure that our beneficiaries continue to receive first class employment advice and have the skills they need upon release.

In your role as Team Leader, you will:

• Manage a team of Careers Advisers delivering IAG in prisons across Kent, Surrey and Sussex.  Ensuring that performance is monitored and reviewed in line with CXK policy.
• Undertake quality audits of personal learning plans across the prison estates
• Undertake learning walks to observe adviser and peer mentor practice and feed results back to the Area Manager Prisons
• Manage the day-to-day deployment of staff to ensure all locations are covered as required

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £30,051 – £32,531 pro rata (depending on experience)
• 28-31 days holiday, plus bank holidays pro rata
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Health Assured Employee Assistance Programme

To apply for this role all you need to do is visit our website download, complete and upload the CXK application form.Please note that CVs alone will not be considered. 

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

Are you motivated to make a difference at work? Are you energetic and passionate in the work that you do?

We are now looking for a Volunteer Network Coordinator to join our team.

The post holder will be responsible for the recruitment of volunteers for Citizens Advice County Durham and will be required to coordinate and implement a recruitment plan to attract new volunteers and take a lead on planning and organizing recruitment campaigns with particular emphasis on social media platforms. The post holder will be expected to network and build and maintain relationships with various organizations to aid the sustainability of recruitment.

As a progressive organization we know that people are at the heart of everything we do including our staff, volunteers and clients. If you want to make a difference to people’s lives, helping us to work towards our vision of a fair society for all, with lives well lived, read on to find out more information about our exciting opportunities.

Location: Countywide/ Home

Closing date for applications: 18/07/2022

Proposed date for interview: 21/07/2022 -22/07/2022

If you are passionate about volunteering, this could be the job for you. Our ideal candidate is creative, friendly, enthusiastic, organised, adaptable and approachable. As the first person a volunteer in KEEN London may meet, the Volunteer Programmes Development Manager will be the face of the organisation. We are at a key stage of strategic development within the organisation and are looking for someone who is keen to have a progressive role in the future of the charity. 

We are looking for candidates who share KEEN London’s values i.e. inclusive; compassionate and supportive; committed to high standards; trustworthy; respectful; accountable and fun. 

We are proud of the difference we make in the lives of children and young people so if you would like to be a part of this, we’d love to hear from you.

Title: KEEN London Volunteer Programmes Development Manager
Role type: Permanent, Full Time
Hours: 35 hours PW
Some evening and weekend work (for example volunteer training or attending young people’s sessions) may be required, time off in lieu is offered.
Open to discussing arrangements for flexible working.
Salary: £28,000
Reports to: Head of Services
Location: Hybrid - Monday team meetings in our London office, attendance can be split between in person and via Zoom.

About KEEN
KEEN London is a small but growing charity. Our vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability. Demand for our service is high: currently, over 100 families across London are members of the KEEN family and we provide over 6,000 hours of supported care every year to disabled children. As part of a small team, you have the chance to make a real difference in the lives of children with additional needs.

This is a newly created and hugely rewarding role which will sit at the heart of our work. You will support our large group of existing volunteers, and recruit a diverse cohort of volunteers, to help deliver our services.

We are looking for an experienced candidate with excellent leadership and people skills who is committed to developing a welcoming and inclusive, fun, culture, enjoys implementing strategy, processes and procedures and shares our organisational values. 

The successful candidate will lead in creating and delivering our Volunteering Strategy, providing day-to-day volunteer admin management e.g. recruitment, onboarding, training, policy development, safeguarding, recognition schemes and pastoral care, and providing support to staff managing volunteers across the charity’s various services. 

The post holder will need to be comfortable taking the initiative and working independently, whilst also being able to build strong relationships across all levels of the team. The ability to gain buy-in from stakeholders, demonstrate discretion and display outstanding communication skills are all critical to success in this role, as well as the ability to prioritise effectively and manage a varied workload. 

This is an exciting role for someone who wants to build on their volunteer management experience, during an exciting time at KEEN London.

KEY RESPONSIBILITIES

• Make sure that volunteering at KEEN London is a positive and fun experience

• Develop a comprehensive strategy for volunteer recruitment, engagement and retention. Work with KEEN colleagues to implement that strategy

• Communicate regularly with all volunteers, rewarding positive achievements and reinforcing the volunteer agreement and policy

• Manage the volunteer population to make sure that there are sufficient volunteer numbers to deliver all planned activities

• Establish a volunteer lifecycle structure that ensures a robust pipeline of new volunteers and creates pathways for deeper volunteer engagement

• Develop systems and processes to track volunteer interest and engagement and work with colleagues to implement them

• Extend and deliver our volunteer recruitment and onboarding plans

• Develop a coordinated, KEEN-wide volunteer recognition process

• Support and empower volunteers in their roles, developing and delivering volunteer training so that all volunteers are able to meet their potential and complete their volunteer roles effectively

• Create mechanisms to evaluate and monitor the effectiveness of our volunteer management and retention activities and recommend changes, as necessary

• Track and report volunteer demographics to senior leadership on a regular basis.

• Advise staff on best practices in volunteer recruitment, management, and stewardship

• Work with the staff team to identify and develop effective ways to promote volunteering to young people

• Highlight areas of need within the organisation and conduct targeted recruitment

• Communicate regularly with all volunteers, rewarding positive achievements and reinforcing the volunteer agreement and policy

• Conduct regular steering groups with volunteers to gain feedback and insight into their experience

• Provide input and support volunteers to engage with our ongoing work on equity, diversity and inclusion

• Develop and maintain volunteering policies and procedures and keep on top of any changes in legislation, trends in volunteering and sector good practice

• Manage the volunteer population to make sure that there are sufficient volunteer numbers to deliver all planned activities 

• Work closely with the Coordinators, sharing information and volunteer feedback

Other tasks

• Attend our Saturday activity sessions occasionally to better understand our services and the volunteers’ roles within them.

• Support at one-off events such as our summer party and occasional fundraising events.

• Support other members of the team as necessary to ensure the smooth running of the charity.

Benefits
Company Pension
Birthday Leave
Employee Assistance Programme
Subsidised social events
Subsidised eye tests and glasses
Disability Confident Employer
Season Ticket Loans
Closure of office between Christmas & New Year periods.

Skills and Experience

Essential:

• Ability to self-motivate and work within a team environment 
• Good planning skills, delivering robust plans to achieve targets and objectives set 
• Ability to work collaboratively and establish positive working relationships with internal and external stakeholders 
• Excellent communication skills.
 • Ability to work in a team with a collaborative mindset 
• Ability to maintain monitoring systems, processes and ways of working 
• Ability to manage a team of volunteers to ensure adherence to policies and procedures 
• Knowledge of volunteering best practice including legal, compliance and equality as well as emerging issues in all aspects of volunteering 
• Understanding of best practice volunteer facing communications 
• Ability to work under pressure to meet tight deadlines 
• Strong organisational, time management skills and ability to work autonomously 
• Ability to make informed decisions based on risk assessment and safeguarding procedures, in particular, DBS processes. 
• Experience of working with volunteers in the delivery of services to young people 
• Provision of support and advice to volunteers 

Desirable

• Experience of delivering induction and training programmes 
• Experience of working within the voluntary sector 
• Experience with CRM systems

How to Apply 

Please send a cv and cover letter (no more than 2 sides of A4) telling us:

o Why you are interested in this role, 

o How your experience or interest meets each point of the person specification.

GiveBradford Partnerships Manager

This is a new role, created to build and nurture national, regional and local partnerships that generate income and impact for community organisations across Bradford and District.

The successful candidate will be passionate about Bradford and District and the role of its grassroots community organisations in creating social change, have a track record of income generation and/or funding partnership development, and be adept at creating, maintaining and developing strong relationships with individuals in a variety of roles and sectors.

This post will work closely with the talented and dedicated team at Leeds Community Foundation, drawing on their support and resources for the benefit of Bradford. The initial target for this year is to raise £100,000 for The Bradford Fund to match existing donations. The post holder will contribute to meeting this target and, over time, be involved in setting and achieving more ambitious targets as our work in Bradford grows.

BENEFITS: As part of our commitment to making Leeds Community Foundation/GiveBradford a great place to work, we’ve built a benefits package that reflects our supportive and collaborative culture.

– Currently trialling Hybrid Remote Working

– 4% Contributory Pension

– 25 days’ annual leave, plus statutory holidays, and additional leave for continued service

– Discretionary additional leave over the Christmas period

– 14 hours paid volunteering time

– Employee Assistance Programme (including access to counselling, legal and financial advice)

– Commitment to personal training and development

– Regular full team away days/half days

– Internal wellbeing initiative and access to mental health first aiders

– 2 discretionary wellness days per year (trial)

HOW TO APPLY

For further information and to apply for the role, please visit our website vacancies page, read the job information pack and follow the application instructions.

The Role

We are looking for someone to join our team to provide generalist advice to clients in person, by phone and email. You may be an experienced generalist adviser seeking a change of environment or someone with less experience looking for a new role as a trainee. You will be working in a hybrid environment with a combination of face to face sessions and home working  and will be joining an experienced and supportive team!

What we give our staff

We truly value our colleagues - and we show that in what we offer.  These range from flexible working arrangements and generous leave entitlement, to a perks package offering some great discounts at high street brands through BHSF and a pension scheme with NEST. We also offer great learning and development opportunities and an Employee assistance programme.

Closing date: 15 July 2022 at 9am

Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.

Job title: People and Development Partner

Status: Permanent

Hours: Full Time – 36 Hours per week

Location: Leeds (Hybrid Working)

Salary: £47,915.38 per annum

Closing Date: 11 July 2022

Skills for Care helps create a well-led, skilled and valued adult social care workforce.

Our practical support helps leaders and managers recruit, develop and lead their staff, retaining them from entry level right through to senior leadership and management roles. Find out more by taking a look at our website .

Skills for Care has an exciting opportunity for an experienced HR Business Partner to work in the HR Team based in Leeds.

In this role you will work proactively to provide strategic and expert advice and guidance to senior people managers. You will also be responsible for portfolio of colleagues that you will support via a Business Partnering approach where you will work collaboratively with people managers to empower and lead their teams effectively.

You will contribute to organisational development activity with an opportunity to work on a range of projects and initiatives contributing to the delivery of the HR Strategy to ensure that Skills for Care is an exemplar employer achieved through progressive, effective and efficient HR operations and organisational development activity. There will be a focus on project work associated with enhancing our proactive approach to equality diversity and inclusion to support our ambitions of being a model equality and diversity employer.

Your main responsibilities will include supporting managers to identify and resolve people issues and provide expert advice and guidance on a range of complex employee related issues.

We’re looking for someone who has strong level of HR expertise across the full range of HR practice. You will have worked at senior people management level within a business partnering role and be able to develop and maintain strong working relationships at all levels both internally and externally.

If this is a role you are interested in, please visit the website for the full job description and to apply.

Skills for Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are looking for an enthusiastic manager that can led and develop our low-cost counselling service. You will need to have a good understanding of the counselling world and be empathic to our client group. We are looking for someone who can support and lead the team of volunteer counsellors (mostly counsellors in training completing their placements). 

You should be a registered counsellor (NCS/BACP) and ideally have leadership experience

Duties will include

1. Lead on the recruitment, induction and supervision of volunteer placements. 
2. Work with clinical lead on in-house training. Advise and guide low-cost counsellors on the preparation and implementation of clients’ holistic care plans; identifying appropriate interventions; client confidentiality; and solution focused strategies.
3. Deal with potential client enquiries, triaging referrals to appropriate clinical services and handle placement enquiries.
4. Prepare placement reports and respond to reference requests for volunteer counsellors.
5. Develop partnerships and liaise regularly with partner organisations.
6. Liaise with all placement providers with the aim of increasing volunteer placements to 30 volunteers by 2024.
7. Work with clinical lead on safeguarding issues.
8. Develop Monitoring and Evaluation data collection and reporting.
9. Provide information as required to Director to assist with funding bids, tenders.

Job purpose

The Bridge has been supporting women's health and wellbeing since it was formally set up in 1932 and today we continue the pioneering work of the radical women who laid the foundations.

Our various income streams include: income our gym, venue hire and café activities; revenue from leases, investments; and funding and donations. The diverse range of activities makes for a fascinating and ever-changing financial landscape within our small yet growing Charity.

You’ll be a key part of developing a forward-looking financial strategy to help us maximise our income and expenditure management to ensure the best outcome for the people we support in the community. You’ll be our go to person, efficiently and accurately overseeing the Charity’s day to day financial management. You’ll work closely in all that you do with the Senior Management Team.

Summary of role

Reporting to the CEO and Finance Sub-committee of the Board of Trustees, you’ll be a key member of the Senior Management Team and will assume responsibility for the financial operations of the Charity, including:

• developing a forward-looking financial strategy for the Charity
• management of the Finance Officer and oversight of the day to day financial management
• producing and presenting the annual budget and forecasts
• monitoring the Charity’s cash flow and providing proactive advice
• producing relevant financial reporting and analysis to allow effective decision making
• supporting managers in the delivery of their individual services and development of new income streams
• liaising with external auditors and fund managers
• continuously improving finance processes.

Please see the Job Description for more information. 

To apply, please complete the Application Form and send a C.V by Friday 8 July at midnight. 

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

As an experienced Volunteer Manager, you will work with and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication. You will go on to develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.

We offer great benefits including 25 days annual leave plus public holidays, a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

To apply, please email a cover letter outlining your interest and suitability and detailing how you meet each of the requirements in the person specification along with a copy of your CV to [email protected] hda. org. uk. Applications submitted without a cover letter will not be considered.

Closing date for applications is 5pm on Tuesday 5 July 2022
Interviews will be in London on Tuesday 19 July 2022

Fundraising Manager (Supporter Engagement)

Do you want to have the satisfaction of knowing you are contributing to Swindon’s only adult hospice? Use your passion and skills to make a real difference and join a much-loved charity with its huge supporter base and in return you will get that feel-good factor.

We are entering an exciting new era where we must build on our historic success and thrive as we emerge from the COVID-19 pandemic and are seeking a Fundraising Manager to grow and develop our income.

Hours: 37.5 per Week – Monday to Friday (Ability to work evenings and weekends is essential).

What is the role?

As a senior member of the fundraising team, you will primarily be responsible for developing beneficial and lasting networks in the community and across the hospice, continually raising the profile of the charity and championing all aspects of our work to generate income that allows us to deliver our vital services. You will lead on longer-term planning relating to fundraising and engagement, as well as delivering supporter relationships, event planning and implementation, managing income streams, pipelines and exceeding income budgets.

A key element of the role will be to take responsibility for external community support and the internal upskilling of colleagues across the organisation on our fundraising approach, messaging and income generation needs.

In addition, you will lead and develop the fundraising community and events team, to ensure the team deliver operational excellence, meet income targets and work collaboratively to deliver on the strategic aims of the fundraising team.

Our ideal candidate will have a proven background in charity fundraising, sales and/or management with experience of leading teams, developing opportunities and influencing stakeholders and have a proven track record of income growth in previous roles. If you have a good understanding of the charity sector, this would be an advantage.

In return, we offer a great range of employee schemes and benefits, including generous annual leave, free parking on-site, on-site café, employee assistance programme, wellbeing team, generous pension scheme, Blue Light Discount Card and so much more!

What we are looking for:

• Experience of leading and motivating teams to meet targets
• Fantastic interpersonal skills with the ability to be engaging
• Excellent negotiation, influencing and stakeholder management skills
• Knowledge of fundraising and the voluntary sector
• Experience of initiating, developing and maintaining strong relationships both externally and internally
• Excellent communication skills (written, verbal and high quality, bespoke presentations, reports & proposals)
• High-level digital & social media skills
• Driver, with a full, current UK driving licence

It would also be great but not essential if you have:

• Experience of working with the general public – public speaking is an advantage
• Experience of planning and organising events
• Experience of recruiting participants/supporters to achieve goals

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

Community Manager

Hybrid working: with travel around Surrey and the South East

Job reference: 77

Contract type: Permanent

Part time: 29.6 hours, 4 days per week working Monday to Friday 9am-5pm

Salary: £29,746.00 to £34,995.00 FTE per annum pro rata (dependent on experience)

Benefits:

- 25 days (pro rata) annual leave

- Cash Wellbeing Healthcare Plan Cover

- Death in service benefit

- Option to buy up to 5 days (pro rata) annual leave

- Discretionary shut down days at Christmas

- 1 Community Leave Day per annum

- Bike to work scheme

An exciting opportunity has arisen for a full time Community Manager to join our team working across Surrey and the South East.

The ideal candidate will have supervisory/management experience and demonstrable knowledge in the delivery of information, advice and advocacy services. As a Community Manager at POhWER, you will be responsible for the frontline delivery of the business plan and ensure that local services deliver the contractual requirements.

You will be leading a team who work with a wide range of vulnerable people with sometimes profound and multiple needs, so you will have experience of this type of work, along with a good working knowledge of voluntary organisations.

You will be a confident positive team player; able to work in partnership with clients, commissioners, and professionals. You will be able to demonstrate strong leadership and team building skills and have an understanding of contracts, specifications and meeting KPI’s. You will be able to work to tight deadlines providing high quality reports with the ability to analyse statistical information and work comfortably under pressure whilst having a positive and proactive approach.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the Surrey area border.

Please review the full job description and person specification on our website.

Job Purpose

· Ensure the effective delivery of high quality information, advice and advocacy services.

· Support the frontline delivery of POhWER’s business plan.

· Ensuring that local services deliver the contractual requirements.

· Provide accurate management information.

· Contribute to the work of POhWER local groups

Principle Accountabilities

Leading a Team

1.1. Manage referrals ensuring that a high quality service is maintained.

1.2. Manage allocation and workload across the team.

1.3. Provide management information on team performance.

1.4. Ensure that communication occurs effectively across the team.

1.5. Provide support and direction to the team.

Staff Management

2.1. Ensure an effective performance management system with regular supervisions and annual appraisals. Utilise the competency framework to ensure that expected standards are achieved.

2.2. Maintain accurate records of supervisions, appraisals and other staff issues.

2.3. Ensure that staff, students and volunteers are utilised effectively to make the best use of their skills and meet the needs of the organisation.

2.4. Participate in staff recruitment.

2.5. Oversee the work of volunteers, where applicable.

Staff Development

3.1. Ensure that staff and volunteers have the opportunity to participate in training and development opportunities.

3.2. Share good practice by coaching and mentoring staff and the delivery of local training events.

Complying with Policies and Procedures

4.1. Able to asses and manage risk.

4.2. Ensure that staff are complying with POhWER policies and procedures and that staff are regularly updated on these.

4.3. Ensure that staff are complying with Safeguarding requirements.

4.4. Ensure that issues of concern are dealt with appropriately including; confidentiality and the threat of harm.

Persuading and Influencing

5.1. Develop and maintain effective relationships with local stakeholders

5.2. Deliver presentations to staff, commissioners and other key stakeholders.

5.3. Able to represent POhWER at meetings and conferences.

5.4. Write clear, persuasive and accessible information.

How to apply

We’re keen to get someone started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter quoting reference 77.

Closing date: 7th July 2022

Interviews: 14th & 15th July 2022

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

For an informal discussion please contact Jayne Degiorgio, Head of Service.

A DBS check will be required for this post.

Edinburgh Nicolson Street

Closing date: 10 July 2022 at 11.30pm.

This role is being advertised as Shop Manager but on appointment your job title will be Community Shop Manager.

Who are we looking for?

We are looking for someone who has experience of managing a team and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and develop a diverse team, in particular volunteers, you may be exactly what we are looking for.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

Your role will be varied and will challenge you, but will provide you with stimulating and satisfying work. Our Community Shop Managers do not have a typical day and that's because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.

You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do.

It goes without saying that your volunteers, under your leadership, will run an exceptional shop that will raise as much money as possible for Shelter's work.

How do I demonstrate I am who you are looking for?

You will need to address and provide examples of the following in your application and at interview:

• Experience of managing a team of staff and or volunteers, including recruitment and development of that team
• Experience of providing excellent customer service, preferably in a face-to-face role
• Experience of being enterprising and innovative

How do we describe our Community Shop Managers?

If we were to describe our Community Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Community Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team.

At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Community Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role.

How to apply:

Please visit our website and submit your CV and Expression of Interest.

What are the benefits?

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is an exciting time to work with deafPLUS. We are seeking an Information and Advice Team Leader to provides advice to people who are hard of hearing, visually impaired, blind and who may also have other disabilities in Hackney. You will enable them to understand their rights and responsibilities, access what they are entitled to, manage and resolve their problems and build their independence. 

If you: 

• have great organisational and interpersonal skills 

• have experience of giving social welfare and other advice

• have great communication skills 

• have an awareness and understanding of issues pertaining to hard of hearing, visually impaired, blind and those who may also have other disabilities

Then you are the person we are looking for. 

• This is a full time position 37 hours a week, initially to 31st March 2023 (depending on funding)

• Salary - £28,000 per annum

Closing date for applications: 29th May 2022 at 11.59pm.

How to apply: For an informal chat or further details, please contact: Hazel Saunders, Project Manager,

We welcome applications from suitably experienced individuals irrespective of racial origin, age, sex, sexual orientation, marital status, pregnancy and maternity, gender, religion or disability.