Advice and volunteer development manager jobs

Age UK is hiring! We're looking for a Partnerships Manager- Trusts to generate income from charitable trusts and foundations to support the work of Age UK. You will develop creative, compelling funding propositions, engage with high value prospects and stakeholders, and produce regular reports for funders. This fantastic opportunity would best suit an individual with successful and proven experience in achieving income targets in a high value trust fundraising role.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade 5L

Please note, this role is being offered as a Fixed Term Contract (maternity cover) ending 31^st January 2027.

Last date for applications Monday 1^st December 2025.

Shortlisted candidates will be invited to an online interview via Teams on Monday 8^th December 2025. In-person interviews for successful candidates will take place on Monday 15^th December 2025.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Successful and proven experience in achieving income targets in a high value Trust fundraising role. A, I
• Demonstrable track record in soliciting and personally asking for major gifts, alone or with high value volunteers and board members. A, I
• Demonstrable experience in appropriate methods of cultivating relationships with Trusts and Foundations. I

Skills and Knowledge

• Strong understanding of principles of charitable Trust and Foundations and good knowledge of the current funding landscape. I
• Excellent analytic, communication, interpersonal, and presentation skills. I, T
• Excellent proposal and copy-writing skills and the ability to write compelling funding propositions and reports for funders. T
• Strong influencing skills to ensure effective outcomes from internal and external communications. I, A
• Planning and organisation skills. I, A
• Demonstrable attention to detail. T, I
• Budget management skills - setting and monitoring of phased income and expenditure. I, A
• Proficient in MS Office and demonstrable ability to use CRM databases. I

Personal attributes

• Empathy and understanding for the issues faced by older people is essential. A, I
• Team player. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Greater Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.

More information about who we are can be found on our Smart Works website.

About This Role

We are looking for an exceptional Outreach Manager to lead our outreach and develop excellent referral partner relationships across London. Our Outreach Manager will play a vital role in ensuring that as many women as possible know about and can access our service. 

This is an exciting opportunity for an organised, passionate, strategic, and relationship-driven individual to grow our reach and impact within London (and beyond). 

The role would be based across all of London and our three London centres (Islington, Ladbroke Grove and Croydon). You will be expected to travel to and attend outreach events, as well as meeting referral partner organisations. There will also be occasional evening and weekend work, for which time off in lieu is given. 

How to Apply

Please submit a CV and a cover letter which answers the following questions by 5pm on Sunday 7th December. Your application should be addressed to Fiona Hollow (Head of London Service Delivery).

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of building relationships with partner organisations to promote referrals to a particular organisation or service? (Max 350 words)
• Why do you think you are well suited to the role of Outreach Manager? (Max 350 words)

1st round interviews will take place on Wednesday 10th December and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.

2nd round interviews will take place on Monday 15th December and will be in person. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Job Purpose: To provide high-quality and comprehensive advice, information, practical and advocacy support relating to domestic and other forms of gender-based violence perpetrated against Black and minoritised women and children. To assist with educational, developmental, policy and campaigning work arising from advice and casework. To promote the aims and objectives of SBS as a specialist organisation for Black and minoritised women and children.

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:

• Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
• Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
• Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.

Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Deadline: Wednesday 10th December 2025 (5.00pm).
Interview dates: Thursday 18th December 2025 (Please note that the interview date is fixed. Applicants who cannot attend must state this in their application)

OPERATIONS MANAGER

We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.

About The Bridge Homelessness To Hope

We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.

Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.

We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:​

· Overcome the barriers to engagement encountered with more traditional service models.

· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.

· Run services that are supplied by people who understand their challenges and are empathetic to them.

Our services are designed to support our guests in making long-term, sustainable improvements to their lives.

Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.

We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.

Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).

Purpose of the Role

Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.

Key Responsibilities

1. Leadership and Management

· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.

· Translate strategic plans into operational work plans with clear targets and outcomes.

· Provide visible leadership within the Hub and accommodation projects, modelling best practice.

· Deputise for the CEO as required.

· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.

2. Housing and Hub Operations

· Oversee housing operations, including maintenance, furnishing, and equipment.

· Ensure compliance with housing regulations, leases, and health and safety

· Manage contractors and cleaners for accommodation and Hub facilities.

· Oversee resident induction, behaviour issues, crises, and breaches of licence.

· Oversee housing records and inspection reports.

· Ensure accurate and timely housing benefit claims, payments, and record keeping.

· Liaise with property owners and coordinate day-to-day housing management tasks.

· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.

3. People Management

· Line manage staff team, ensuring clear supervision and accountability.

· Recruit new staff, including advertising, short-listing, interviewing.

· Conduct regular one-to-ones and appraisals with all staff.

· Oversee staff induction, development, and wellbeing.

· Ensure appropriate training for regulatory and practice updates.

· Manage performance issues, grievances, and disciplinaries in line with policy.

4. Service Delivery and Impact

· Ensure safe, effective, and compassionate service delivery across all operational areas.

· Maintain systems for effective data capture, monitoring, and reporting.

· Support evaluation, reporting, and improvement processes.

· Contribute to safeguarding oversight and incident management.

· Lead on-site crisis response and staff support during incidents.

5. Financial and Administrative Responsibilities

· Oversee day-to-day housing income and expenditure.

· Ensure operational efficiency through effective systems and processes.

· Support administrative and compliance processes across the charity.

6. Risk Management and Compliance

· Maintain and regularly review the organisational risk register.

· Manage operational risks, including safeguarding, health & safety, and reputational issues.

· Ensure all incidents and concerns are recorded and followed up appropriately.

7. External Relations

· Liaise with local authorities, housing benefit officers, and partner agencies.

· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.

· Ensure accurate signposting and referrals for service users.

Other

· Other trouble-shooting, providing cover, general advice etc.

What You Need

Essential:

• Proven experience in operations or office management.
• Strong organisational skills.
• Excellent written, verbal, and interpersonal communication skills.
• IT literacy including Microsoft 365 and database systems.
• Ability to handle confidential information with discretion.

Desirable:

• Experience in the charity sector.
• Understanding/awareness of trauma-informed working.
• Knowledge of charity governance and compliance.
• Understanding of CRM systems and data protection.
• Full UK Driving Licence

Benefits

Succession Plan

Flexible working hours (where possible)

25 days annual leave + 8 statutory Bank Holidays

Contributory Pension Scheme

Free parking

Free lunch and snacks

​

Join the Diocese of Leicester as our HR Manager

Are you an experienced HR professional who wants to make a real difference in a faith organization? The Diocese of Leicester is seeking a proactive and collaborative HR Manager to help shape a positive working culture and support our staff and clergy across Leicester and Leicestershire.

About the Role

• Deliver a comprehensive and professional HR service across the Diocese.
• Advise senior leaders, clergy, and managers on HR matters.
• Oversee the full employee lifecycle: recruitment, onboarding, performance management, employee relations, and exit processes.
• Support organisational development, change management, and workforce planning.
• Ensure compliance with employment law and Church of England requirements.
• Provide HR guidance for clergy appointments, discipline, grievance, and wellbeing.
• Coordinate onboarding programmes and ongoing learning.
• Champion staff wellbeing and inclusive practices.
• Support parishes with HR advice and resources.

What We’re Looking For

• CIPD Level 5 qualification or equivalent, and CIPD membership.
• Significant HR experience, ideally in a complex or multi-stakeholder environment.
• Strong knowledge of HR policies, procedures, and employment law.
• Excellent interpersonal and communication skills, with the ability to influence senior leaders and clergy.
• Commitment to wellbeing, inclusion, and continuous professional development.
• Alignment with the Christian ethos and values of the Diocese of Leicester.

Why Join Us?

• Be part of a supportive, purpose-driven diocesan team in a diverse Diocese.
• Flexible and hybrid working options (minimum 50% office presence).
• Generous pension (10% employer contribution) and annual leave (25 days pro rata plus bank holidays).
• Opportunity to shape HR practice and make a lasting impact.

This is a part-time role (0.6 FTE) with a salary of £39-42k pro rata.

Closing Date: 2nd December 2025

Interview Date: 17th December 2025

We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, especially those of Black descent, who are currently underrepresented in our organisation.

The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England's Safeguarding Policies and the relevant statutory legislation and guidance. We believe that safeguarding is everybody’s business.

This post is subject to a Basic DBS check and proof of right to work in the UK. The Diocese is unable to offer a Certificate of Sponsorship for candidates who do not have the right to work in the UK.

Are you ready for a new challenge?

We are looking for an excellent communicator who is able to motivate and empower others to join our experienced team supporting Unpaid Carers across Lewisham. The service supports people to improve their health and wellbeing, and access wider support that meets their needs.

This is a great opportunity to support local communities and work with Unpaid Adult Carers, Young Adult Carers and Young Carers, completing assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

This is a 9 months fixed-term opportunity and applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a relevant sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

Be part of something amazing!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Contract:Permanent, full time

Salary:£37,000 - £43,000 per annum

Location:Hybrid working, with a minimum of two days per week in the office at one of our sites: Radcliffe, Burford, Bromsgrove, Newport, Sheffield or Exeter

Closing date:Tuesday 9 December 2025
Interviews:  Thursday 18 December 2025

We’re recruiting a Volunteering Systems & Engagement Partner who will play a key role in shaping the future of volunteering at Blue Cross. In this pivotal role, you’ll lead the development and continuous improvement of our volunteering systems and programmes, ensuring volunteers and volunteer managers have the best possible experience. If you’re passionate about volunteering, confident working with digital platforms, and motivated by making a meaningful difference across the organisation, this could be the perfect role for you.

More about the role

You’ll be the driving force behind our volunteering systems and digital platforms, acting as Product Owner and ensuring these tools are effective, user-friendly, and continually evolving. Working closely with colleagues across People Services, Information Services, and Digital, you’ll lead key development projects, use data to inform decision-making, and support the delivery of our volunteering strategy and organisational objectives.

A big part of your role will be building strong relationships with volunteer managers and senior leaders. You’ll offer expert guidance, support programme development, and champion a positive, inclusive volunteering culture that recognises and values the contributions of volunteers from all backgrounds.

About you

You’ll bring significant experience in volunteering management or systems, with the ability to work both strategically and hands-on. You’ll be equally comfortable managing projects, improving processes, and guiding senior stakeholders. Adaptable, resilient, and highly organised, you’ll thrive in a fast-paced environment where priorities shift and innovation is encouraged. Most importantly, you’ll be committed to championing an exceptional volunteer experience and embedding our values of compassion, courage, and inclusivity.

 Essential Qualifications, Skills, and Experience

• Proven experience in volunteering management and/or volunteer programme development.
• Experience in managing Volunteer Management Systems or equivalent digital platforms.
• Experience in project or programme management within a volunteering context.
• Knowledge of the voluntary sector and the needs of volunteers and volunteer managers.
• Experience in developing or contributing to organisational strategy and planning.
• Excellent communication, engagement, and influencing skills across all levels of the organisation.
• UK driving licence or equivalent.
• The ability to demonstrate and apply Blue Cross values of compassion, courage, and inclusivity.

How to apply 

Click the apply button to complete your application. We may close this vacancy early if we receive a high volume of interest, so we encourage you to apply as soon as possible.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Join us!

 Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

Your role:

To support the development of the new Co-Production project in Ealing in partnership with Ealing Mencap and the EPCF

 To provide organisational and administrative support to the project and SG meetings

· To communicate with parents and parent volunteers supporting the project

·To facilitate and manage the new Co-Production Steering Group with partners and professionals from the LA

·To communicate on a regular basis with partners and LA services

·To act as first point of contact for queries about the project from parents and partners

We are seeking an experienced Retail Manager who is passionate about serving the community and protecting the environment to join our team.

Job Title: Retail Manager

Location: Flint

Responsible to: Head of Commercial Services

Responsible for: Retail & Logistics Assistants, Warehouse Assistant, Volunteers

Number of hours per week: Full Time – 37.5 hours (including regular Saturdays)

Salary: £30,000

Purpose of the job:

This role will provide strategic leadership for our retail income streams, ensuring excellent customer service and the meeting of key performance targets. Leading on and driving the continued success of the retail operations, increasing sales and profits from the existing outlet, online operations, and any future new commercial opportunities.

The Retail Manager will provide strong, effective leadership to the staff and volunteers, managing and supporting as appropriate to ensure they operate as an effective and motivated team. Being customer centric to ensure that the outlet provides an excellent experience to all those who access our services.

For further information about this role and how to apply, please go to our website.

Closing Date: 5th December 2025

Interviews: 12th December 2025

Interviews will be held at Refurbs, 1-3 Aber Park Industrial Estate, Aber Road, Flint, CH6 5EX

Please note, we reserve the right to close this vacancy earlier than the specified closing date, when we are in receipt of sufficient applications. We, therefore, encourage applicants to apply early if they wish to be considered for this post.

We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.

This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.

We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.

The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.

Closing Date: 03 December 2025 at 00:00

The Churchill Fellowship:

The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.

Purpose of the role:

Are you curious about the society we live in and passionate about making a difference? We’re looking for a creative, passionate and organised manager to join the newly established Activate Team.

The Activate Manager will manage the delivery of the new Activate Fund, which has been designed to enable Churchill Fellows to turn their ideas into action for the benefit of individuals and communities in the UK.

The role will also collaborate closely with the Research and Engagement team to design and deliver new forms of non-financial support for Fellows, enabling them to maximise the impact of their learning, and their potential to create change.

Key Responsibilities 

1. Application support

• Acting as the first point of contact for the Activate Fund, managing the inbox, responding to enquiries, providing empathetic and tailored support to applicants and grant holders.
•  Designing and delivering support for applicants, for example webinars, 1:1 surgeries, contributing to guidance materials and media content.
• Contributing to the development of Fund documentation, including updating email templates used at each stage of the selection process, in close collaboration with the Salesforce team.
• Participating in longlisting applications alongside the Head of Activate to create a strong shortlist for external panels.
• Co-ordinating the shortlisting and interview process: creating the interview timetable, inviting, briefing and training panel members, liaising with interview candidates, organizing relevant documentation, and supporting the smooth running of interviews.
• Working with the Communications team, supporting the development of key messaging in the run-up to the launch of the Activate Fund in Spring 2026, including drafting web copy and e-news, sourcing case studies and quotes.

2. Grants Management

• Liaising with Activate grant holders to ensure award documentation is signed and returned and responding to any queries.
• Being the main point of contact for Activate grantholders, offering or signposting appropriate advice and support to aid successful project delivery.
• Managing the reporting and payment process in close collaboration with the Salesforce and Finance teams, reviewing progress reports, approving payments and requests for changes to grant duration or budget allocation within agreed Fund parameters.

3. Capacity Building

• Exploring, designing and delivering or brokering a range of additional support for grant holders, such as coaching, mentoring, convening, network-building, skills development and action learning.
• Collaborating with colleagues in the Research and Engagement team to make sure this capacity-building programme complements the wider Fellowship offer.

4. Evaluation and learning 

• Supporting the ongoing improvement of the Activate Fund through analysis of application and award trends and by collecting and reviewing feedback, with a particular focus on EDI.
• Contributing to external evaluations and internal reviews of the impact of the Fund, as required, for example through the provision of monitoring data, sourcing of Fellows for interview.

5. Fellowship Team 

• As part of the Fellowship Team, contributing to the overall preparation and running of Connect and Inspire, the annual event for new Fellows, and the biennial Award Ceremony.
• Being a proactive and collaborative member of the team, providing support to colleagues where required during busy periods of the year and contributing to a culture of ongoing and open learning.

Person Specification

• Grant making experience with evidence of supporting the delivery of a selection process and/or managing a portfolio of grants.
• Experience of designing and delivering learning programmes, facilitating communities of practice and/or providing coaching/ mentoring to support individuals to achieve their potential.
• Experience of working with or supporting people with lived experience in a learning, project management or funding role. Desirable
• Experience of piloting and evaluating new interventions/programmes with a view to scale. Desirable 
• Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
• Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement. Desirable 
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
• Strong numeracy skills, with an ability to assess viability of project budgets, review financial reports and manage grant payments.
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms 
• Excellent organisational, and time management skills with an ability to prioritise competing demands 
• Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment 
• Experience of developing relationships with external organisations, teams, and individuals to source additional support and ideas.
•  Ability to meet deadlines and work under pressure. 
• Attention to detail and accuracy. 

Personality Characteristics

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
• Curious, open-minded, agile and not afraid to fail.
• Ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
• People focused and passionate about supporting others to achieve their potential (both Fellows and colleagues).
• Commitment to equity, diversity and inclusion.   
• Commitment to the values and ethos of the Churchill Fellowship.
•  Commitment to achieving excellence through personal development and continual learning .

About our charity: Join us to support people-led change across the UK

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits, and wellbeing package:

• Salary - £42,000.00 per annum (5 days per week/36.5 hours)
• Hybrid working policy (4-6 days per month in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
• 1-week paid leave for volunteering (pro rata for part-time staff)
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay.
• Employee Assistance programme
• Life assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.

Note: Unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

We are committed to ensuring a fair and inclusive recruitment process and are happy to provide any reasonable adjustments candidates may need during the application or on the job. Please let us know if you require any support

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.

Reference Number:  V561

Job Title: Volunteer Centre Officer

Location: Newcastle upon Tyne (Hybrid – office, home, community based)

Contract Type: Fixed Term Contract until 31 July 2026

Hours: 14 hours p/w (potential to increase to 17.5 hrs, funding dependent)

Salary: £25,625 Full Time Equivalent (£10,250 for 14 hrs per week)

Job Family: Job Family 3

Line Manager: Project Manager: Newcastle

Start Date:  ASAP

Interview Dates: To be confirmed

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.·

We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

We connect businesses with communities, creating meaningful employee volunteering projects.

We show the impact of volunteering and social action, proving how it changes lives for the better.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

We have been operating Volunteer Centre Newcastle (VCN) since 2005. The Volunteer Centre provides a wide range of support, around all things volunteering, to over 1200 charities, organisations, and groups locally. We also support 2500+ members of the public each year, who are interested in volunteering and need some support to get started.

As our Volunteer Centre Officer, you will play an important role in promoting and supporting volunteering across Newcastle. You will help more people get involved in volunteering and make sure that volunteering is valued and recognised across the city.

We are looking for someone who understands “good practice” around volunteering, can work flexibly, and who shows a strong commitment to our organisations values.

Working alongside the Volunteer Centre Manager, you will:

Support charities, organisations and groups in that involve volunteers

This includes giving advice on how to manage volunteers, helping them create and promote volunteer roles, supporting them to take on more volunteers, offering guidance on policies and processes, delivering training, taking part in volunteer network forums, and helping solve problems when needed.

Support people who want to volunteer, helping them take their next steps

You will talk with members of the public to understand their interests, goals, and any support needs. You will match them with suitable volunteering opportunities. You will offer information, advice, and guidance to help them get involved in volunteering across Newcastle through one-to-one appointments and in person events.

Key Duties and Responsibilities

• Provide effective support running a busy Volunteer Centre, working closely with various other stakeholders such as colleagues, volunteers, partners, Newcastle City Council and the public

• Supporting the Project Manager to manage a group of internal volunteers, ensuring they are valued and supported

• Supporting the city’s volunteering database which is hosted on VCN website, ensuring opportunities are kept up to date, and helping individuals to find and apply for a suitable role

• Provide a wide range of support to organisations or groups who involve volunteers  – providing advice on guidance on volunteering policies and practices, helping to identify and develop new volunteering roles, advertising roles, and more  

• Supporting the Project Manager to deliver organisational training, forums and networks

• Developing, designing, and publishing marketing and promotional materials related to Volunteer Centre Newcastle and distributing these in various locations across the city

• Provide effective support to ensure we have an appropriate, up to date and engaging website and social media channels. 

• Being a champion of volunteering, taking part in events, talks, or engaging with traditional media sources to promote volunteering, the benefits to individuals and organisations  

• Help to ensure the Volunteer Centre is delivered in line with Volunteering Matters organisational policies, including risk management, quality assurance and Equality, Diversity and Inclusion   

• Administrative tasks including the use of Office 365 and internal databases and files.

• Attending meetings and forums with other partners and Volunteer Centers locally, reporting back on our successes and challenges

• Ensuring monitoring, impact and evaluation information and data is collected and recorded, and that Volunteer Centre Newcastle meets its agreed targets, reporting format and schedule.  

Skills Required

• Excellent knowledge and understanding of “best practice” in all areas of Volunteer Management

• Excellent people skills, able to build professional, long-term relationships with various stakeholders, to influence and motivate others  

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise effectively

• Excellent written and verbal communication skills including being able to have strategic conversations with external partners one minute, and talk to an anxious volunteer the next  

• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages   

• A creative approach to problem solving, and ability to work independently and use own initiative  

• Good skills around creating content for websites, social media, and promotional materials

Essential experience required

• Excellent experience in all areas of Volunteer Management

• Experience working with, or supporting, volunteers

• Excellent working with as part of a team in a busy environment, with a proven ability to communicate effectively

• Experience of achieving high targets, managing a busy workload, working independently, using own initiative, and working to strict deadlines   

Desirable skills / experience

· Full UK Driving License and access to own car

· Experience of delivering training, or networking forums

Qualifications

We are looking for a candidate with relevant knowledge, skills and experience, as well as commitment to our organisational values, rather than any specific qualifications.

Essential Requirements for all staff

· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.

· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.

· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.

· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.

· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.

· Attention to detail and a proactive approach to problem-solving and information sharing.

· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines

Our Values & Way of Working

In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

We offer flexible working by default. Our staff have significant flexibility when it comes to place of work, working days/hours, and are empowered with the responsibility of managing their own diary.

Part of your working week must be based in local Newcastle communities, meeting charities, organisations, groups, volunteers, colleagues and other stakeholders. For the remainder of the time, you can work from home (must be local) or from our Newcastle office premises (NE1 5JE).  When home based, internet access to enable remote working is essential.  IT equipment will be supplied.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. 

Title: Welfare and Housing Adviser

Responsible to: Advice Services Manager

Hours: 35 hours per week

Salary: £29,000 to £34,000 FT (depending on experience and qualifications)

Based: Haringey borough (outreach venues including Hornsey, N8 9LP), Willesden, NW10 2JR + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for advocating for vulnerable people, helping clients access their welfare entitlements and fighting homelessness? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Welfare and Housing Adviser for Haringey borough.

BIAS’s welfare and housing advice service supports members of the local Irish community and beyond with a range of complex issues, including disability benefits, pensions, Universal Credit, Irish passports, homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, welfare or housing to join our friendly advice team. Your role will involve contributing to the establishment, expansion and day-to-day running of BIAS’s advice service in Haringey borough, providing specialist advice on welfare and housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.

You will need to have strong people skills and the ability to build good working relationships with colleagues, clients and partners, an aptitude for working independently, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met. You will work with the Advice Services Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.

If you don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a training and development role.

KEY WORK AREAS AND MAIN DUTIES

• Providing appropriate advice, information and practical help to clients via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
• Ensuring that all casework records are kept up to date and completed clearly and effectively.
• Contributing to monitoring service delivery and recording client outcomes.
• Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
• Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements. 
• Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
• Staying up to date with developments in welfare benefits and housing legislation and identifying opportunities to effect positive policy change, together with the Advice Services Manager.

These are the basic duties required of the Welfare and Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice venues in  Haringey[1], with some presence required at our main office in Willesden and some options for flexible working (i.e. one or two days per week).

[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to expand into additional venues in the borough later in 2025.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role, as detailed in the person specification.

The deadline for applications is 3rd December 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.