As the national youth council of the UK, The British Youth Council brings young people together to find their voice and use it for social and political change.  Through our programmes such as the UK Youth Parliament, Youth Select Committee and the NHS Youth Forum, we create opportunities for young people to develop their leadership skills within a youth voice setting.

We are looking for an experienced youth development professional to join the team and help us to increase the reach and impact of our leadership development opportunities.  You will work with colleagues and young people to map our leadership journey, create a theory of change, and design tools and resources to support the consistent application of leadership development throughout our work. You will also support the development of our membership engagement and growth plan, using our enhanced leadership offer as a way to engage those not already involved in our work.

This post can be home working or based in our London HQ, although regular travel to the office will be required. As a part of the team the postholder will also support the design and delivery of a numbner of our key events, including residentials, throughout the year.

The British Youth Council  is committed to safeguarding and protecting the young poeple that we work with. As such, all posts are subject to a safe recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working across our services.

Full-time and part-time hours available (3 or 5 days per week)

The Organisation

Citizens Advice Westminster is a values-based organisation that provides free, independent, confidential and impartial advice to residents in the local and surrounding areas; some of which are the most vulnerable in society. Our aim is to provide the advice people need for the challenges they may face, by ensuring individuals are well informed about the services that available to them. Our services include advice across key areas such as benefits, debt, housing and employment. It is crucial to us that we work together to improve the policies and practices that affect people’s lives, and we believe that promoting a healthy work-life balance by supporting our employees ensures the best possible service is delivered to our service users.

The Opportunity

A new opportunity has risen for an Advice Training Coordinator to join our offices in Paddington. We are looking for an experienced and proactive individual, who will play an integral part in moving our organisation forward. We are seeking an individual who is looking for the next challenge in their career path. The post holder will play a key part in developing, implementing and delivering a training programme to the frontline team of trainees and advisers. They will also play a key role in engaging with our stakeholders through delivering presentations, talks and written reports.

The Ideal Candidates

The successful candidates will possess excellent communication and interpersonal skills, with the ability to deal appropriately with a cross section of people, working in a diverse workforce. Self-motivated, with strong IT skills, the post holder will be confident in leading a team, ensuring that team members are effectively supported and developed in order to build a cohesive and efficient team. A minimum of 3 years’ (full-time equivalent) post-qualification experience of providing good quality, in-depth advice on a range of subjects is essential, with the ability to share and contribute positively to the well-being of our staff and volunteers.

What We Offer

In return, we offer an enhanced holiday entitlement, and subject to successful completion of a probation period, enhanced sick pay, an annual season ticket loan and career break policy. We provide development opportunities and all employees have access to a free employee assistance service.

To apply, please download an Expression of Interest Form and a job description via our website.

If after submitting your application you have not heard from us by the stated assessment date, please assume you have been unsuccessful on this occasion.

Citizens Advice Westminster values diversity promotes equality and challenges discrimination. We encourage applications from all applicants who meet the person specification irrespective of age, religion, gender, sexual orientation, disability or race. Citizens Advice Westminster is a London Living Wage employer.

We believe in the potential of every individual.

We believe no one should live in poverty.

We believe in the power of effective information and advice.

The Manchester Volunteer Advice Partnership (MVAP) recruits and trains advice volunteers centrally and then supports them in ways that enable them to develop. This has been a collaboration of Manchester Mind, Cheetham Hill Advice Centre, Greater Manchester Immigration Aid Unit, Manchester Refugee Support Network, Centrepoint, and, since December 2017, Manchester City Council. The project increases our respective capacities to meet the advice needs of our communities. We all share our talents and skills and the responsibility for this exciting project for which Manchester Mind serves as lead and accountable body.

We approach our work in a way that is shaped and guided by our core values of:

• Collaborative Communities
• Sharing
• Trust

We are seeking someone who cares about social justice and collaboration to work with us:

Advice Supervisor

Salary: £28,785   |   Hours: 35 per week

Funding for this post is in place until 30th March 2021.

The skills and knowledge that are important to us are:

• Supporting volunteer development
• Collaboration
• Advice in areas of social welfare law (benefits, debt, housing)

This full-time role is based at the Town Hall, where you would be supporting volunteers in Manchester City Council’s Homelessness Contact Centre. As such you would be working both within the Town Hall and at the Zion Centre in Hulme.

If you are interested in this role, please download the application documents from alongside this listing. The deadline for application submissions is 9am, Tuesday 7th April 2020.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services or had experience of volunteering.

Young K&C is a brand-new charity established to support children and young people in Kensington & Chelsea.  Young K&C is an innovative cross-sector partnership, working with youth clubs, charities, schools, businesses and Royal Borough of Kensington & Chelsea.

The Fundraising & Development Manager will help build and manage the membership base and create strong consortia.  You will have tenacity and drive, leading large scale funding applications and working with corporates and individuals to leverage investment.

We are seeking a passionate and highly skilled individual into an exciting and flexible environment which offers excellent prospects as the charity develops.

This is a full time role but part time hours/ job share negotiable for the right candidate/s.

Are you looking for an opportunity to work for a leading provider of recovery-oriented services?

We are seeking a passionate, committed, experienced manager to take on a lead role in service delivery in a busy, borough-wide substance misuse treatment service.

ARC Hounslow is a service provided in partnership by CNWL and Phoenix Futures as a free and confidential service for people who live in the London Borough of Hounslow. 

The service helps people break a cycle of addiction to substances such as heroin, cocaine, and new psychoactive substance as well as long term alcohol addiction. Many people turn to drink or drugs as a way of dealing with negative feelings, such as depression, stress, trauma or anxiety.

We work with people at any stage of their alcohol or drug difficulties to provide a single point of access to assessment and treatment for problems.

We recognise the importance of providing treatment for both the substance misuse problem, as well as any associated emotional / mental health issues.

The Service Manager role will form part of the local management team, and work directly with the CNWL Sector Manager and other colleagues in Hounslow. The Service Manager takes the lead on the Phoenix Futures elements of the contract, including developing and reviewing service plans for adults and young people. See attached Role Profile for more detail of the role.

This is an exciting time to join Phoenix Futures when developments in the Public Health arena and Criminal Justice environment, we feel, bring many positive opportunities to extend our offer in local communities.

In return we offer a generous range of benefits and ongoing training to support your personal and professional development.

This is an exciting opportunity for someone with lived experience of disability to lead a team of talented peers in the delivery of Barnet’s statutory Healthwatch function. Inclusion Barnet is looking for a committed and confident professional who is passionate about patient and public engagement, effecting system change, and improving services, in order to improve the experiences of people using health and social care services in Barnet.

As Manager, you will have a fundamental role in leading staff and volunteers, and ensuring service users, patients and external stakeholders are involved in shaping the future of healthcare services in the Borough. Local people are at the heart of everything we do, and you will lead and guide the organisation to ensure that patients and service users are heard, their experiences shared, and their voices amplified, creating change and improving services for all.

About Healthwatch

The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives give people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.

Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:

• Gather views and understand the experiences of patients and the public.
• Make people’s views known.
• Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised.
• Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC).
• Provide advice and information (signposting) about access to services and support for making informed choices
• Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion.

About Inclusion Barnet

Inclusion Barnet is a thriving peer-led charity based in North West London. We are a friendly, supportive and inclusive team.We believe in the power of experience and this is demonstrated by all our services being led, developed and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely.

How to apply 

Please submit a detailed covering letter with your CV outlining how your skills match the job description and person specification.  The closing date is 17th April, with shortlisting complete by 20th April.  Successful applicants will be notified shortly afterwards, with interviews to be held on 23rd April.  These may be held via videoconference depending on current health advice.

As part of our commitment to safeguarding, the successful applicant will be expected to undergo a DBS check.

This role is for 28 hours a week, hours by mutual agreement with some flexibility required.  Depending on current health advice, the successful candidate may be home based during the early weeks of the role.  Actual salary between £27,200 and £28,000.

Department: Witness Service - National

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

The role

We are looking for someone with an excellent understanding of the voluntary sector and experience in managing volunteers.

The Team Leader (Court Services) is responsible for the delivery of the Witness Service within the court environment, through the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

This role is also responsible for developing and maintaining local key stakeholder relationships with a view to enhancing partnership working, maintaining and enhancing service delivery standards and effectiveness.
We are seeking candidates with the ability to develop and motivate volunteers and staff, experience of building effective relationships and creating partnerships with key organisations and other stakeholders.

Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.

Hazelwood is an independent co-educational Prep School for children aged between 4 and 13 years of age.  It has a linked nursery (on a separate site 2 miles away), The Nursery and Early Years, which caters for children between the ages of 3 months and 4 years.  The school has a rich history spanning over 125 years.  In that time, many generations of the same families have passed through its doors on their way to some of the UK’s leading Senior Schools and Universities. There is a strong sense of affinity with the school in the local community.  The nearest town, Oxted, is situated one mile away and has excellent mainline rail links into London.  The M25 is easily accessible. 

In September 2020 we will have almost 600 children across the two sites.  The Prep School is situated in 25 acres of grounds with phenomenal views over the North Downs.  The school boasts some wonderful facilities (with plans for more in 2020) which are open to use by the local community after school hours as part of a developing Lettings Programme.

The Role

The school is looking to recruit an Enterprise Manager who can, whilst working within the boundaries of the School’s vision and brand values, develop a programme of recognised and ground-breaking initiatives to develop new or extend existing revenue streams.

These may include, but not be restricted to:

An enhanced Lettings Programme making wider and more creative use of existing facilities.

A connection with the school’s alumni in order to re-engage with past pupils and to involve them in the life of the school, past, present and future.

An opportunity to harness the school’s human resources and innovative approach to teaching and learning for the benefit of pupils overseas

A report has been commissioned by the school which is available, as a starting point, for the successful candidate to review and develop. 

The Enterprise Manager is a newly created role for the school.  The successful candidate will work closely with members of the Senior Leadership Team and the Board of Governors.

The Successful Candidate

Will be someone with experience of working within the fund-raising sector, and ideally within schools or the education sector with a proven track record in generating revenue from alternative business streams.

You should possess energy for both developing ideas and implementing them. 

You will boast a creative mind balanced by the ability to be analytical and consider the finer detail.

You will have a detailed grasp on developing budgets and financial plans showing required investment and possible returns on that investment.

You will be a convincing orator, a persuasive negotiator and credible sales person.

You will find building and maintaining relationships based on trust, honesty and integrity, comes naturally to you.

You should respond well to targets; those of your own setting and those set by others and be able to demonstrate a delivery against high expectations.

You should relish the opportunity of navigating unchartered waters and of making a difference.

You should love working in an environment which exists for the benefit of educating young people and should see their progress as your motivation to excel in your role. 

You should be as happy working front of house as in the backroom delivery.

The Enterprise Manager will be expected to uphold and actively promote the Hazelwood Behaviour Competencies of Big Picture Thinking, Communication, Adaptability & Flexibility, Building Relationships, Planning & Organisation, Professionalism and Teamwork.

Profile

In addition, the profile of a successful Enterprise Manager is likely to demonstrate qualities of:

• Being able, as the scale of the role progresses, to assemble and lead a team successfully, motivating them to give of their best whilst also being a co-operative team player with a flexible and adaptable approach to the working environment.
• Integrity, honesty, loyalty and reliability.
• Diplomacy, discretion, patience and humour.
• Desire to become involved in the wider aspects of school life

The individual should be able

• To work alone, unsupervised and with proven initiative.
• To prioritise and delegate tasks successfully.
• To plan ahead and to anticipate requirements.
• To be both reactive and proactive in equal measure.
• To work under pressure and within tight lead-times.
• To set a good example of conduct and behaviour for all pupils
• To demonstrate computer literacy and competency at spreadsheet creation

Conditions

Employment & Management

The role is Enterprise Manager of Hazelwood School and Hazelwood School Nursery & Early Years. Your immediate Line Manager is the Bursar.

Hours of Work

The routine hours of work are from 08.30 to 17.30, Monday to Friday inclusive with an hour for lunch (of which half an hour is unpaid). Lunch is provided in the school Dining Hall free of charge during term time.  There will be occasions when some weekend or after-hours work will be required as part of the role.  On other occasions such overtime may be authorised for separate payment. During School holidays hours of work are 09.00 to 16.30. 

The role of Enterprise Manager is a full time (52 weeks) permanent position. 

Salary

The School will expect to pay a salary up to £40,000 p.a., negotiable, dependent upon qualifications and experience. The agreed figure is gross and is subject to PAYE, NI and any other stoppages or benefits due. Salaries are paid monthly in arrears on or about the 28th day of each month into your bank account.

Holiday

You are entitled to six weeks holiday per annum (pro rata’d if shorter working days are negotiated), one of which is to be taken during the Christmas break when the School is closed. Bank and other National holidays are authorised outside this entitlement. Your holidays, with the approval of the Bursar, can be taken during school term time.

Medical

Employees are expected to take reasonable steps to maintain an adequate level of fitness and health throughout the period of employment. The Employer does not provide private medical insurance cover. Both Hazelwood and Laverock are non-smoking sites.

Disclosure

The School is committed to safeguarding the welfare of children and you will be required to apply for Enhanced Disclosure through the Criminal Records Bureau. The revealing of an undisclosed criminal record could jeopardise the agreement between the Employee and the Employer.

Appraisal

All employees are expected to participate in an appraisal process which takes place each year before the announcement of any pay award is made, normally in late Summer or early Autumn. This is an opportunity for employees to express their wishes for future professional development, as well as for the School to express its view of the employee’s progress and its proposals for employee development.

Training

Staff are expected to co-operate with plans for development professional training, paid for by the School. Any such requirement will either become clear as a result of the annual appraisal or at the request of the Employee.

The closing date for receipt of applications is Friday 3rd April at 5pm. Interviews are likely to be w/c 20th April with an anticipated start date of 1st July 2020 at the latest.

The position will be offered subject to a satisfactory enhanced DBS disclosure.

The school will reimburse all reasonable travel costs incurred.

Dig It! Communications Manager

We’re looking for a candidate to fill this exciting role for the Dig It! project and help us bring Scotland’s archaeological stories to life. Working as part of a small project team within the Society of Antiquaries of Scotland, this is an excellent opportunity for a self-starter wishing to blaze their own trail, engage new and existing audiences, and work in partnership with organisations across the country.

The ideal candidate will be familiar with developing and delivering communication strategies and have experience of producing, overseeing and assessing the impact of a range of content. They will be able to manage and prioritise a varied workload, with an eye for detail and an understanding of how to reach different audiences.

Hours of work: 37 hours per week, fixed term up until the end of March 2022 subject to successful completion of a three-month probation period. We are aiming to extend this role by a further two years subject to funding.

Salary: £29,444 per annum

Holidays: 38 days per annum

Location: Based at the Society of Antiquaries of Scotland offices in Edinburgh

Reporting to: Dr Jeff Sanders, Dig It! Project Manager

Main Purpose: The Dig It! Communications Manager is responsible for ensuring that Dig It! communications are on brand, aligned with the project’s vision, mission and values, and meeting or exceeding the set targets. This includes overseeing the social media channels, press releases, monthly e-newsletter, campaigns, external articles and blog posts, and the Dig It! website (including weekly articles, event uploads and design updates) while line managing the Dig It! Communications Officer.

BACKGROUND

Dig It! is a hub for Scottish archaeology with a Scotland-wide network of heritage organisations, museums and archaeological groups. The team sources the best events and stories from across the country and promotes them to members of the public through their website, social media channels, e-newsletter, press releases and more.

Our vision is a Scotland where everyone enjoys archaeology and our mission is to encourage the discovery of Scotland’s stories through archaeology by providing innovative promotion and support to the heritage sector. We aim to do this by being inclusive (helping to ensure that archaeology is for everybody), innovative (stepping away from the traditional and embracing the unexpected) and collaborative (working closely with others and sharing “lessons learned”).

We do this by promoting the work of others, running campaigns and initiatives, and creating projects in collaboration with a range of different partners, while working towards Scotland’s Archaeology Strategy (particularly Aim Four – Encouraging Greater Engagement).

Dig It! is coordinated by the Society of Antiquaries of Scotland (Charity No SC010440) and is primarily funded by Historic Environment Scotland. Founded in 1780, the Society promotes the understanding and conservation of Scotland’s historical and archaeological environment for the benefit of all. It publishes high-quality books and peer-reviewed papers, runs an annual programme of lectures and conferences, and administers research grants and prizes to support best practice and encourage new and innovative research into Scotland’s past. The Society offers a range of staff benefits including a 10% pension contribution, flexible working, paid research leave, and a daily exercise and event attendance policy.

The Society is an equal opportunities employer and is committed to treating all applicants equally irrespective of their sex, marital/civil partnership status, age, race, ethnic origin, sexual orientation, disability, religion or belief, gender identity, or caring responsibility. We are open to flexible approaches to the job, including secondments.

See attached for further details and person specification

APPLICATION PROCESS

Closing date for applications: Noon, Monday 6 April 2020

Interviews: Tuesday 14 April 2020, in the Society of Antiquaries of Scotland offices in central Edinburgh

NB: reasonable travel expenses will be reimbursed. Interview by Skype is possible. We are actively monitoring advice regarding COVID-19, so the interview date may be subject to change.

Please email your CV and a cover letter detailing how your skills and experience fulfil the criteria for the role to Dr Jeff Sanders, Dig It! Project Manager.

Contact Dr Jeff Sanders to discuss the role in further detail.

SOFT UK is a small charity which supports families affected by the rare genetic conditions Trisomy 18 (Edwards’ syndrome) and Trisomy 13 (Patau’s syndrome).  We also work with the NHS and in a range of multi-agency partnerships to raise the profile of Trisomy conditions, increase awareness of SOFT UK and its work and to provide training for healthcare professionals.

We are currently looking for an experienced, talented Operations Manager to join our small, dedicated team. 

You will be a highly motivated and organised individual in what is a varied, busy, but rewarding post for the right person.

The post offers the flexibility of home working and flexible hours. The hours are 16hrs per week. 

The primary duties of this role will be to manage the day to day operations of the charity, working with Communications Officer and a team of volunteers and Trustees.Attention to detail will be key in this role, and the ideal candidate should have the following attributes:

ØPrevious experience of working in the charitable / voluntary sector and an understanding of supporting volunteers would be beneficial

ØA self-starter, used to working with minimal direction and oversight. Previous experience of home working would be useful

ØAn effective communicator, used to dealing with a range of people, including Trustees, volunteers and families, and experience in a range of communication methods including social media

ØUsed to delivering against deadlines and working under pressure, with a ‘can do’ attitude

We would encourage potential applicants to find out more via a telephone conversation with the Chair of Trustees.Please request on application. Information about Trisomy 13 & 18 and the work of SOFT UK can be found at our website 

Interviews for shortlisted candidates are expected to take place in May 2020 

Prospectus is pleased to be working with a leading charity that provides advice, guidance and support to local residents and within the surrounding areas. They are currently seeking to recruit a Service Manager to assist with the oversight and day to day running of the organisation on a full time (40 hours per week) on-going basis.

As the organisation's Service Manager, you will be responsible for the delivery of a comprehensive advice and information service provided to beneficiaries. You will oversee performance measures and ensure that they are being used to efficiently manage operations, assist with identifying risks and the effects they may have on organisational change. Working in partnership with funders and key stakeholders, you will monitor the performance and effectiveness of the service delivery, ensuring it continues to meet local advice needs. To ensure service delivery standards are met, you will be confident in evaluating the effectiveness of the service, developing common practice and, where necessary delegating, monitoring and evaluating work. As part of the role, you will also be responsible for the development and implementation of the organisations health and safety policy and procedure.

To be successful for this role, you will have a substantial experience of managing operations, developing good quality advice services, supervising frontline staff (including volunteers) and planning and developing the delivery of advice services to meet the needs of the local community. You will have a good working knowledge of IT packages, an understanding of supporting and supervising frontline staff to encourage their motivation and personal/professional development. Adaptability and a positive approach is key to this role, as well as being able to use your own initiative and work collaboratively with the wider team. The ability to work well under pressure is an essential element. In addition, ideally you will have excellent verbal and written communication skills and have the confidence to  deliver presentations, write reports and communicate in a clear and engaging manner.

To be considered, you must be available to start immediately or within a 2 week notice period. The working pattern for this position in Monday - Friday and on-going for up to 3 months with the possibility of a permanent position. Â

AREA OPERATIONS MANAGER x 3

Are you an accomplished, confident, approachable and empathetic manager? Do you want a job where you make a difference every day? Can you listen as well as talk, be organised as well as flexible?  If this is you, then you should take the next step and apply to join the family of the Fishermen’s Mission.We are looking for three Area Operations Managers to deliver frontline emergency response, practical welfare and pastoral support operations throughout the UK.

The three regions are:

• Around the west coast of England to Weymouth, Wales and Northern Ireland.

• The east and south east coast of England (from Eyemouth in the north to Poole in the south)

• Scotland including the islands

This job is about commercial fishermen and their families and the Fishermen’s Mission staff that support them in times of need.  You will be able to drive consistency and professionalism in service delivery and lead the application of the charity’s values. You will be able to communicate clearly the bigger picture of the charity's aims and will also have the attention to detail to make sure everything is running like clockwork, both from an administrative perspective and in terms of HR, compliance and governance.

The role will entail significant travel to staff at the fishing ports and harbours across your area. As a key player in the Head Office team, you will also be able to input to the development of operations at the management level. This is one of the most rewarding jobs you could ever hope to have. 

The Fishermen’s Mission is a Christian charity that has been around since 1881.  We help active and retired commercial fishermen and their families.  You could be part of our vital work.   Relevant experience is important, but we’re not caught up in qualifications; we are looking for the right person.  Someone who can organise and inspire a dispersed and diverse team to perform willingly and consistently.  Sound like you? Get in touch.

For further detail and an application pack please go to our website

Appointment will be subject to satisfactory references and a DBS check.

Service Manager (30hrs per week, fixed term for 6 Months with possibility of extension or other employment opportunities)

We are looking to recruit an experienced Service Manager to ensure high standards of quality are maintained during a period of restructuring within Cruse nationally.

You will have experience of management in the voluntary sector and of staff & volunteer supervision.  Your role will encompass all aspects of service management including assessment of training needs, preparation of statistical reports for funders and oversight of budgets.

You must be prepared to work flexibly and provide some cover during mid-week evenings.

We can offer a welcoming environment within a small staff team, with a pool of skilled volunteers and lovely city centre premises.

Cruse Bereavement Care is the largest bereavement charity in the UK. Our mission is to offer support and advice and information to children, young people and adults when someone dies and enhance societies care of bereaved people.

As Cruse is currently undertaking a restructuring, the role will be an initial 6 month contract, with possibility of extension or further employment opportunities.

The closing date for this role is 6 April 2020 with interviews arranged for Thursday16th April 2020

Your application should consist of a CV and covering letter, which outlines your suitability for the role and should be no longer than two pages. 

Cruse welcomes and encourages application from everyone regardless of age, disability, gender, ethnicity, religion ad sexual orientation

An enhanced DBS check will be carried out for this post.

Please note, applicants who are not short-listed will not be contacted.  Therefore, if you haven’t heard by 17th April, you can assume you have not been successful on this occasion.

We are looking for a passionate, creative, innovative, adaptable, motivated and committed Service Manager to lead our exciting brand new Support After Suicide service that operates within 5 London Boroughs in North Central London.

What the new service will provide

Our Support After Suicide Service, aims to support those bereaved by suicide to face the immediate, acute, disorientating and painful experience of the first weeks and months after a suicide.  The service aims to support those immediately affected by suicide e.g. families and friends but also to those who have been exposed to suicide e.g. neighbours, schools, colleges, social groups and healthcare professionals.

We provide support to people bereaved by suicide who live, work or study in the London Boroughs of Camden, Barnet, Haringey, Islington and Enfield. However we also provide support to people who live outside of the Boroughs but are affected by a suicide that occurred within the Boroughs.The service will co-locate with our Camden Advocacy Service based in Camden with Suicide Bereavement Workers being mobile workforce based at home and delivering support in the community. The service operates on weekdays, delivering flexibly up to 8pm meeting needs of those in work/education.

The service provides the following types of support

• 121 psycho-social support via face to face, telephone, email or text support
• Practical support, including support to dealing with the police, funeral arrangements or visiting the place of death as well as accessing legal advice or financial support , Advocacy and liaison support, such as offering to accompany clients at inquests, dealing with the media, advocating for clients by speaking to professionals or statutory agencies on their behalf
• Provides verbal and written information
• Proactive signposting and onwards referral
• Follow ups at anniversary dates
• Bereavement peer support groups
• Remembrance and memorial events
• Awareness raising and presentation sessions around the impact of suicide, support after a suicide and suicide prevention
• Providing group support sessions after a suicide e.g. to school based staff

What we are looking for in a Service Manager?

Essential Skills and Knowledge

• Experience of managing a service which has delivered support to at least one of the following groups – Support for those affected by suicide, Support for Carers or Support for people affected by bereavement and loss
• Experience of managing a service in a health or social care setting, including managing & supporting a staff team and volunteers
• Demonstrating leadership embed a culture in services that reflects Rethink Mental Illness’ values of Understanding, Expertise, Commitment, Hope, Passion and Openness
• The ability to work proactively and collaboratively with others and bring a positive enthusiasm to my work
• Experience of dealing with and reporting Incidents/Accidents/Near Misses and safeguarding reporting
• The ability to assess, plan and monitor support to achieve & evidence recovery and service outcomes
• Experience of leading and managing a dispersed team across multiple sites, including recruiting and managing performance
• Excellent time management skills with ability to plan and prioritise a complex workload
• Significant knowledge and understanding of the needs of people with mental illness and be familiar with best practice developments
• Excellent interpersonal skills and the ability to communicate confidently with colleagues of all levels
• The ability to effectively managing budgets
• The ability to engage with and place people using our services, at the heart of everything we do
• Hold an NVQ 3 / QCF Diploma in Health & Social Care related subject
• Excellent IT skills – proficient in the use of Microsoft Office

Desirable Skills and Knowledge

• Lived experience of bereavement by suicide
• Experience of delivering training and awareness raising sessions
• Experience of working with external academic evaluators to review a service
• Good knowledge of the NCL boroughs
• Direct experience or a qualification in mental health, social work, advocacy, occupational therapy,  psychotherapy or counselling
• Completed suicide prevention/bereavement training e.g. ASIST, SafeTalk, PABBS etc
• Knowledge of the theories of grief and have experience of supporting people with loss

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, LGBTQ+, people with a disability, or who are BAME are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status and therefore we ensure our recruitment process is inclusive and accessible to everyone.

We reserve the right to change the closing date without notice depending on the number of responses received.