Advice caseworker jobs
About us
Refugee and Migrant Justice (RMJ) is one of the UK’s largest charities providing immigration and asylum advice, dedicated to supporting refugees, asylum seekers, and vulnerable migrants to access justice and rebuild their lives.
As an IAA Level 3 accredited organisation, we represent clients at every stage of the immigration and asylum process, including appeals up to the Upper Tribunal of the Immigration and Asylum Chamber. Our work also extends beyond legal advice: we support individuals facing destitution to access housing, financial assistance, and other essential services to which they are entitled.
At RMJ, we are not only committed to delivering high-quality legal support—we are also working to change the system. Our team actively campaigns for a fairer and more humane immigration system. This means our caseworkers have opportunities to contribute to strategic litigation, policy engagement, and wider advocacy work that drives meaningful change.
We are proud to have recently been recognised as a Great Place to Work, reflecting our commitment to building a positive, inclusive, and supportive workplace where our staff can thrive while making a real difference.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RMJ.
We guarantee an interview to refugees, stateless people and others with lived experience of forced migration, as long as they meet at least 50% of the essential criteria.
Role Overview:
This is a new and pivotal role at RMJ, created to build our individual giving programme from the ground up. You’ll take a small but committed base of supporter donors and grow it into a thriving, sustainable income stream. If you enjoy working in a small, collaborative team within a fast-moving organisation that’s ready to scale its impact, this role offers the chance to shape something truly meaningful.
As our Individual Giving Fundraiser, you will lead on digital and direct marketing appeals, engagement campaigns, and supporter journeys that inspire people to take action - whether that’s making a gift, leaving a legacy, taking on a fundraising challenge, or becoming a long-term advocate for our work.
We’re looking for someone with at least three years’ fundraising experience within a campaigning organisation, charity, membership body, or political party. You’ll bring the creativity and drive needed to start a programme almost from scratch, alongside practical experience delivering fundraising across both digital and print channels. You’ll know how to engage different audiences, motivate them to give, and build strong relationships over time.
You’ll also be someone who loves working with data - using it to understand donor behaviour, analyse performance, spot trends, and make smart, evidence-based decisions. By combining data, strong storytelling, and supporter insight, you’ll help us deepen donor engagement and increase income to fuel RMJ’s mission.
For further information and application process, please refer to the job description.
We will only be shortlisting candidates who have submitted a CV and a cover letter explaining their reasons for applying and how they meet the person specification.
Refugee and Migrant Justice works to; support people in crisis, improve access to justice and dismantle barriers that stand in peoples' way.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.
We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Head of Strategic Litigation job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification.
Closing date for applications: 11.59pm, Wednesday, 15 April 2026
Interviews will be held at our London office: w/c 27 April 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
About the Role
The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.
For a trainee post, this role would suit applicants with:
- At least 6 months' experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
- Experience of achieving performance and quality targets/KPIs.
- An ability to work independently without close supervision and collaboratively as part of a team.
- Experience of listening and questioning with an ability to manage challenging situations.
- Commitment to training and achieving full targets and quality requirements within a 3-month period.
Requirements
Person Specification:
- To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
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OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4.Effective oral and written communication skills.
5.Numerate to the level required by the tasks.
6.IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EQUISS Caseworker
Reports to: Head of Advocacy and Safeguarding
Purpose of the Role
EQUISS is an independent organisation working to strengthen safeguarding, welfare and accountability across the equestrian sector.
Across the equestrian world - from riding schools and training yards to competitions and affiliated clubs - concerns about abuse, misconduct and unsafe practices have too often been difficult to raise, navigate or resolve. EQUISS has been established to help change that: ensuring individuals affected by harm are heard, supported and able to access clear and safe pathways for raising concerns.
This role represents the first advocacy caseworker position within EQUISS, playing a central part in establishing a new, independent support service for the equestrian sector.
The Caseworker will provide trauma-informed advocacy, guidance and practical support to individuals experiencing abuse, harm or misconduct within equestrian environments. The role will help individuals understand their options, access appropriate support and navigate reporting processes within sport and, where appropriate, statutory systems.
Working closely with the Head of Advocacy and Safeguarding, the Caseworker will help deliver EQUISS’s advocacy service and support line, ensuring individuals receive safe, informed and survivor-centred support.
As one of the early roles within a developing organisation, the Caseworker will also contribute insight from frontline casework to help EQUISS identify patterns, risks and systemic safeguarding challenges within the equestrian world, supporting the organisation’s wider mission to drive meaningful reform.
Key Responsibilities
Advocacy and Support
- Provide empathetic, trauma-informed support to individuals seeking guidance relating to abuse, misconduct or safeguarding concerns within equestrian environments
- Act as a single point of contact (SPOC) for individuals engaging with the criminal justice system, helping them understand processes, maintain communication with relevant agencies and access appropriate support throughout the process
- Listen to and respond to disclosures in a sensitive, survivor-centred manner while always maintaining professional boundaries, and ensuring clients understand the remit of the service
- Help individuals understand their rights, options and available pathways for raising concerns
- Support individuals to make informed decisions about next steps, while respecting their autonomy and choices
- Where appropriate, accompany and support individuals at face-to-face meetings, including meetings with organisations, safeguarding professionals or governing bodies, and provide advocacy support during interactions with police or court processes
- Maintain appropriate and supportive contact with individuals seeking assistance, ensuring clear communication and follow-up where appropriate
Case Management
- Manage a caseload of advocacy enquiries and support requests under the supervision of the Head of Advocacy and Safeguarding
- Conduct structured needs and risk assessments to understand the circumstances and support needs of individuals contacting EQUISS
- Maintain clear, accurate and confidential case records in line with organisational policies and data protection requirements
- Ensure individuals are appropriately signposted or referred to specialist services such as counselling, legal advice, advocacy organisations or statutory services where required
Safeguarding
- Identify safeguarding concerns involving children, young people or adults at risk and respond in line with EQUISS safeguarding procedures.
- Escalate safeguarding concerns to the Head of Advocacy and Safeguarding where appropriate, seeking guidance on complex or high-risk situations while maintaining confidence in managing routine casework independently
- Support the safe handling and documentation of safeguarding concerns, including gathering relevant information and assisting with referrals where appropriate.
- Maintain clear and confidential records of safeguarding decisions and actions taken
Partnership and Liaison
- Work collaboratively with relevant organisations and professionals where appropriate, including safeguarding leads within equestrian sport, statutory agencies and specialist support services
- Support individuals in navigating organisational processes where concerns relate to equestrian environments
- Help build constructive relationships with relevant safeguarding and welfare partners
Learning and Insight
- Contribute insight from casework to help EQUISS identify patterns, risks and systemic safeguarding issues within the equestrian world
- Contribute insight from casework and engagement with individuals to help inform EQUISS communications, campaigns and sector awareness work, supporting the organisation in highlighting safeguarding issues within the equestrian sector
- Support the development of organisational learning by sharing themes and insights emerging from advocacy work
- Assist the Head of Advocacy and Safeguarding in identifying areas where sector guidance or safeguarding training may be beneficial
Person Specification
Qualifications
Essential
- Safeguarding training at Level 3, or willingness to undertake Level 3 safeguarding training within the first six months of appointment
Desirable
- ISVA, IDVA or CHISVA qualification, or equivalent advocacy training.
- Additional training in trauma-informed practice, safeguarding or victim-survivor support
Where candidates do not yet hold an ISVA, IDVA or CHISVA qualification, EQUISS will support the successful candidate to undertake relevant advocacy or safeguarding training as part of their professional development.
Essential Experience
- Experience supporting individuals affected by abuse, safeguarding concerns or trauma within a professional setting
- Experience providing advocacy, casework or support within safeguarding, welfare, social care sport or related sectors
- Experience working with sensitive and confidential information
- Understanding of trauma-informed and survivor-centred practice
Knowledge
- Understanding of safeguarding principles relating to children, young people and adults at risk
- Awareness of barriers individuals may face when reporting abuse or misconduct
- Understanding of professional boundaries and safe information sharing
Skills
- Excellent listening and communication skills
- Ability to engage sensitively with individuals discussing difficult experiences
- Ability to assess needs, prioritise actions and manage casework effectively
- Strong organisational and record-keeping skills
- Ability to work independently while contributing to a collaborative team environment
Additional Information
- The role may involve occasional travel to provide in-person advocacy support, including attending meetings with organisations or statutory agencies, and accompanying individuals to police stations, court hearings or other relevant appointments where appropriate
- Some evening or weekend availability may occasionally be required
- The role requires an enhanced DBS check
- The postholder will participate in regular supervision and reflective practice
- The postholder must demonstrate a commitment to EQUISS’ values of safety, respect, integrity and inclusion
About EQUISS
EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.
Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.
As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.
Please note: There will be a requirement to travel for this role.
Employment package:
- 25 days annual leave plus bank holidays
- A personal pension plan provided through NEST after 3 months
- Private Healthcare insurance after successful completion of probationary period
- Reporting to Head of Advocacy & Safeguarding
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Caseworker (known internally as an ASB Victims' Champion) to join the Victim Support team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is based in Rumney Police Station, Cardiff with the opportunity for hybrid working. Travel within the local area will also be required. As a ASB Victim' Champion you will:
- Work within a multi-agency setting alongside Cardiff Council to provide tailored support to Victims of Anti-Social Behaviour in the Cardiff area.
- Recruit and manage a base of volunteers to help deliver the service.
- Liaise with the Council in respect of new referrals, ongoing casework and to seek advice and guidance as required
- Promote awareness of the service and driving referrals.
You will need:
- to work constructively with groups and individuals in the community
- to work proactively to recruit volunteers
- the ability to lead, motivate, supervise & support a team of volunteers
- to deliver coaching and training as appropriate to volunteers
- the ability to think strategically & plan ahead
- Able to deliver direct services to a client group
- good interpersonal skills appropriate to the support of people in crisis
- to be able to communicate effectively in writing and verbally with a wide range of people
- an organised, methodical & dependable approach to work
- the ability to prioritise & deal with competing demands
- to work without direct supervision, demonstrating a high level of self-management, motivation & determination
- Able to apply problem solving techniques
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us all about why you think you'd be a great fit for our charity
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Are you someone who sees the person behind the problem - and wants to help them find a way through? Vineyard Community & Richmond Foodbank is looking for a warm, motivated Community Outreach Caseworker to join our team in Richmond, working alongside people facing some of life's toughest challenges.
This is a brand new role, created as part of our Five-Year Strategy, and it's an opportunity to shape something from the ground up. You'll carry out guest assessments and triage, develop personalised support plans, and work with individuals experiencing homelessness, mental ill health, financial hardship, addiction, and more - connecting them with the right support and walking alongside them on their journey toward stability and hope.
Based at our community centre in the heart of Richmond (a short walk from the train and bus stations), you'll also travel across the borough to our Foodbank satellite sites. You'll work within a supportive multi-agency framework, collaborating with colleagues, volunteers, partner organisations, and specialist services.
We're a faith-based charity with a strong commitment to dignity, hospitality, and person-centred care. You don't need to share our faith to join us - but you will need to be fully on board with our ethos and values.
What we're looking for: NVQ Level 3 or equivalent; experience in the statutory or voluntary sector supporting people with complex needs; strong communication and organisational skills; a calm, non-judgemental approach; and a genuine commitment to our mission.
What you'll get: A supportive, close-knit team; 5 weeks annual leave plus public holidays and a break at Christmas; a workplace pension with 5% employer contribution; and the satisfaction of doing work that genuinely changes lives.
Closing date: 12pm, Friday 17 April 2026. To apply, download an application form from our website
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are seeking an experienced and qualified immigration advisor to lead on key elements of our Change of Conditions casework service as maternity cover for the coming year including our ‘self-submissions’ support programme and second-tier CoC advice.
The Unity Project (TUP) supports people who are facing poverty and homelessness because their immigration status allows them ‘no recourse to public funds’ (NRPF). We believe NRPF should not exist and we are working to end it. Until then, we seek to minimise its impact by supporting people to make the ‘change of conditions’ (CoC) application to access public funds. As part of this work, we continually develop new casework approaches to make CoCs more accessible to more people. By taking a strategic approach to our casework, we have opened up new routes for people to move through the process, and achieved greater recognition of groups with particular needs. We have also supported numerous strategic legal challenges which have prompted significant changes to the immigration rules and guidance related to CoCs.
In this cover position, you will play a key role in our strategic casework. You will be responsible for TUP’s ‘self-submissions’ casework provision for applicants who submit their own CoC applications independently. You will support with other strategically significant casework as required, including by liaising with public law firms, writing witness statements for JR challenges and communicating directly with Home Office policy teams. You will also share our CoC expertise with the sector through second-tier advice and training workshops.
The role will suit someone who has prior experience of supporting clients with NRPF, an interest in broader immigration policy and the desire to apply those skills to a specialist context. The role requires someone who can adapt quickly and apply a strategic mindset to the challenge of using legal routes to achieving systemic change.
About The Unity Project
Who we are
The Unity Project is a small charity that supports people with ‘Change of Conditions’ (CoC) applications required for access to public funds.
Why we exist
We want everyone living in the UK to have equal access to the welfare system. We exist to challenge the 'no recourse to public funds' (NRPF) policy in order to end it and, until then, minimise its impact.
Our values
We aim to be:
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Representative of and accountable to people who are navigating or have navigated the systems we want to change.
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Sustainable, so we can continue our work as long as it is needed.
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Trauma informed, recognising the impact of prior traumatic experiences and promoting an organisational culture which is safe, transparent, collaborative and responds empathically to each individual’s needs.
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Rooted in community, as we believe that strength comes from relationships of solidarity and mutual support.
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Equitable to all who give their time to the project.
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Tenacious, innovative, reflective and adaptable in our casework.
Benefits
- Salary - £42,225 pro rata
- Flexibility - We work together in person on Tuesdays and Thursdays. Beyond that we can be flexible about how you meet your hours.
- Annual leave - 35 days pro rata, inclusive of bank holidays, plus a regular Christmas closure period (subject to board approval)
- Pension - 5% employee contribution, 8% employer contribution
- Clinical supervision - All staff have access to monthly clinical supervision
- Wellbeing - All staff have a personal wellbeing budget to spend as they need
- Professional development - We organise regular all-staff training sessions to address needs identified by the team, and every staff member has an individual training budget for their own professional development. We aim to support all staff to grow and shape their roles in line with their career aspirations.
- Immigration support - On a case by case basis, we may be able to offer legal assistance with the immigration applications necessary to sustain this employment in compliance with UK immigration law.
- Working environment - We are a small and friendly team of staff and volunteers. We believe that effective opposition to the hostile environment is rooted in our relationships with each other and our community.
Please submit your CV and cover letter (no more than two pages) by 8am 16 April 2026. Cover letters should respond to the person specification and be personal and distinct. Avoid reliance on AI and do not simply restate your CV.
We use an anonymised recruitment process. Names and basic demographic information will be redacted from applications before shortlisting. Please do not include this in the body of your cover letter.
Due to the nature of the role, we'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes. We will discuss accessibility requirements before interviewing.
Questions or issues? Our contact email is in the person specification.
We want everyone to have equal access to the welfare system. We challenge the ‘no recourse to public funds’ policy and work to minimise its impact.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Newham University Hospital Emergency Department and the wider community
Ref code: NED-261
Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles as a Senior Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 10 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre Whittington Hospital ED. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.
About this key role
You will be part of the Newham University Hospital Emergency Department Team meeting CYP (Children and Young People) at the point of presentation to the ED to offer support, with the aim to safeguard and reduce risk around the CYP. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
What we are looking for:
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
- Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
- Proven experience of working in a high-intensity environment, with an ability to effectively manage your own wellbeing
- Experience of engaging successfully with ‘challenging’ young people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
Closing date: 9 am on 23rd March 2026. Interviews: 1st April 2026 at Camberwell.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.
This role will require the post holder to obtain an honorary contract with the NHS. An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
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Actively Interviewing
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Purpose
Our Immigration Team works closely with Birmingham City University (BCU) to run the Immigration Law Student Clinic, a key source of free accredited immigration advice for people in Birmingham who cannot afford legal support.
The role involves supervising students as they research and prepare legal advice, coordinating day‑to‑day clinic activity, and supporting casework within CELC’s immigration team. You will recruit, train, and mentor students, ensuring they have an excellent student experience and helping them develop practical legal skills while ensuring clients receive an excellent service.
Responsibilities
Working closely with Birmingham City University the Law Clinic Supervisor will:
- Recruit and select students for involvement in the clinic
- Undertaking inductions with new students, in line with the Law Centre's Clinic practices ,including training on CELC systems and processes
- Develop and maintain student training manuals, policies, template letters, referral forms etc.
- Assess client cases prior to allocation to students
- Manage overall clinic calendar, allocating client cases to students
- Supervise all elements of student work, providing guidance to ensure accuracy and quality of research undertaken and advice provided
- Maintain accurate records of student inductions and supervisions
- Sign-off and submittance of applications
- Advise students to access other CELC teams for legal guidance where necessary e.g. family law, employment, housing etc.
- Create a positive and nurturing environment for students to learn practical casework skills
- Monitor and report performance of the clinic to CELC and Birmingham City University
- Work positively with the Law Centre’s Clinic Lead and the other clinic leads in delivering the overall partnership and wider clinical legal education
· Ensure that the Clinic is run in line with the Team’s priorities and the strategy and priorities of the Law Centre
- Undertake professional development to ensure legal expertise is current and up to date
The Law Clinic Supervisor will also:
- Demonstrate their commitment to the aims and principles of CELC
- Abide by policies and procedures as set out in the Office Manual and Staff Handbook
- Attend Immigration and all CELC team meetings and away days
- Contribute towards the effective daily running of CELC
- Undertake any other task reasonably required within the context of the post
Person Specification
Essential
- A non-judgmental attitude and commitment to social justice and the aims of CELC
- One or more of the following professional qualifications: IAA registration at L2 or above, qualified solicitor, qualified barrister, Senior caseworker accreditation with the Law Society Immigration and Asylum Accreditation Scheme.
- Experience in the delivery of legal support to clients
- Experience in supervising and developing others
- Excellent organizational skills with the ability to manage multiple tasks and
provide realistic timescales for completion
- Ability to work sympathetically and effectively with a wide variety of individuals i.e. clients, students, and stakeholders
- Ability to work well with others, be polite under pressure and to work as part of a team
- Self-motivated - able to work independently and on own initiative
- Excellent oral and written communication skills
- An understanding of the importance of confidentiality
- Experience of using IT systems including Microsoft Word, Excel and Outlook
Desirable
- Experience of designing delivery of training to individuals and groups
- Experience of working with students
- Experience of working with the public and in a busy and demanding environment
- Experience of using a case management system
- Experience of using Microsoft Teams and SharePoint
Fairer, more just society





