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31

Advice caseworker jobs

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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted today
Closing in 5 days
Citizens Advice in West Sussex, Crawley, West Sussex (On-site)
Trainee starting at £26,000 pa, pro rata
Posted 1 week ago
Hammersmith, Fulham, Ealing and Hounslow Mind, Ealing (On-site)
£26,000 per year
Posted today Apply Now
Z2K (Zacchaeus 2000 Trust), Westminster (Hybrid)
£40,016
We’re looking for an experienced caseworker to provide specialist advice and casework on a range of welfare benefits issues.
Posted 2 days ago
Closing in 7 days
National AIDS Trust (NAT), London (Hybrid)
• Salary £29,516 (£36,895 FTE) per annum (pro-rata), including London Weighting
Seeking an experienced caseworker to join the National AIDS Trust in fighting discrimination for people living with HIV.
Posted 2 days ago
Closing in 2 days
Citzens Advice Birmingham, Birmingham (Hybrid)
£28,090 - £32,322 depending on experience.
Posted 3 weeks ago
South London Refugee Association, London (Hybrid)
£37,980 per year
Posted 2 days ago
The Baobab Centre for Young Survivors in Exile, London (On-site)
£32,000 per year FTE (pro rata 3 days per week)
The role of a Casework Advocate at Baobab is to provide care and support to young people through offering intensive casework support.
Posted 2 days ago Apply Now
Closing in 6 days
St Giles Trust, Camberwell (On-site)
£30,000 pa (with potential for higher offer for exceptional candidates) + excellent benefits Full-time (35 hours pw)
Posted 1 week ago
Hospitality Action, London (Hybrid)
£28,000 - £34,000 per year
Seeking a passionate caseworker to join our team and help support hospitality workers and their families facing personal & financial crisis.
Posted 1 week ago Apply Now
Closing tomorrow
St Giles Trust, Multiple Locations (On-site)
£24,000 - £28,000 + excellent benefits
Posted 2 weeks ago
Page 1 of 3
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work