Advice jobs in bathgate, west lothian

Home Ownership Officer

Salary:£36,961 pa

Hours:  Full Time (35 hours)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required.

Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Home Ownership Officer will play a key role in managing the relationship between Hastoe and its leaseholders, shared owners and freeholders. The role ensures compliance with leases, legislation and internal policies, while supporting residents with advice and managing a range of property and legal matters.

The role will also support the Home Ownership Manager in delivering a high-quality service to homeowners, ensuring compliance with leases, legislative requirements, and Hastoe policies.

Duties will include:

• Acting as the main point of contact for leaseholders and shared owners, dealing with queries related to leases, service charges and home ownership policies.
• Managing statutory and voluntary lease extensions, collective enfranchisement applications as well as staircasing, liaising with legal teams and valuers as needed.
• Investigating and resolving breaches of lease conditions, working with internal and external partners to achieve timely resolution.
• Carrying out administration aspects relating to resales, disposals, consultations and Ground Rent.
• Working with our solicitors to prepare cases for legal action including injunctions, money judgments, and forfeiture where necessary, and representing the organization at court or tribunal hearings.
• Liaising with finance teams to answer any service charge queries and to assist with the service charge estimates and actuals.
• Delivering excellent customer service, ensuring all queries are handled effectively and professionally.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management, particularly in dealing with leaseholders and shared ownership leases, including the legal frameworks surrounding them. The role requires you to have excellent written and verbal communication skills, with a commitment to delivering high standards.

You will also need:

• Be educated to A-Level standard.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

 “This is an interesting multifaceted role within the Home Ownership Team. As the Home Ownership Officer, you will be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our home ownership functions. There is a great opportunity to make this role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. Further details on this can be found within the advert on our Careers page.

Service Team Leader Homicide

We are seeking an experienced and dedicated Team Leader based in the West Midlands to join the Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The West Midlands covers Birmingham, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire. It is a requirement that you live within one of these area in order to carry out this role effectively.

Position: 6104 Team Leader- Homicide

Location: Remote/ West Midlands

Hours: Full-time, 37.5 hours per week, Monday - Friday 9am -5pm

Contract: Permanent

Salary: £31,732.20 per annum

Closing Date: 16th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

Interview Date: 22nd July 2025

The Role

As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.

As a Homicide Team Leader, you will:

• Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
• Capture and analyse data to ensure outcome-based and evidenced work.
• Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
• Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
• Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
• Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
• Oversee recruitment, training, performance management, and ongoing support for team members.
• Promote access to services through referrals and partnerships with local organisations.
• Facilitate regular team meetings, share feedback, and ensure effective communication channels.
• Adhere to data protection legislation, confidentiality policies, and organisational procedures.

About You

Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.

You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.

You will need:

• Knowledge of the criminal justice system and its impact on victims and witnesses.
• Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
• Awareness of confidentiality and safe working practices, including data protection.
• Experience in customer-focused, challenging environments.
• Crisis management and support experience.
• Strong communication and negotiation skills.
• Ability to work independently and manage multiple tasks.
• Problem-solving and data analysis skills.
• Proficiency in using software like Word, Excel, and Case Management systems

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Service, Case, Services, Operations, Service Manager, Case Manager, Services Manager, Service Team Leader, Case Team Leader, Services Team Leader, Operations Team Leader. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Senior Communications Officer

We are looking for a creative and strategic communicator to shape the voice of the UK’s National Trails.

Position: Senior Communications Officer
Salary: £32,000 FTE (4 days/week)
Location: Remote, with occasional UK travel
Contract: Part-time (4 days/week), 1-year fixed term
Benefits: 25 days holiday pro rata, plus office closure between Christmas and New Year

Closing Date: Midnight, Saturday 13th July 2025
Interviews: Online 29th July

About the Role

As Senior Communications Officer, you will lead on delivering a bold, inclusive communications strategy, raising the profile of the UK’s National Trails and building awareness of their value for people, places and nature.

You’ll create and manage inspiring, accessible campaigns across digital, social and press channels; support National Trail teams across the UK with comms advice; and help shape public and stakeholder engagement. This is an exciting opportunity to be the voice of a small, national organisation making a big impact.

Key Responsibilities Include:

· Deliver creative, multi-channel communications

· Manage digital channels including the website, LinkedIn and Instagram

· Write and distribute newsletters and member communications

· Develop press relationships, draft media content and secure coverage

· Lead a Communications Special Interest Group across National Trail teams

· Provide accessible comms advice to member organisations

· Support campaigns and events that influence public policy and stakeholder awareness

· Promote representation and inclusion across all content

About You

You’ll be a passionate storyteller with a flair for strategic communications and a commitment to inclusion and representation. Comfortable juggling day-to-day delivery with long-term planning, you’ll be just as happy drafting a press release as coordinating a campaign or advising trail partners.

You will bring:

· Experience of communications delivery across social and press

· Excellent writing, editing and content creation skills

· Knowledge of inclusive and accessible communication practices

· Strong media relations and public engagement experience

· Confidence working independently and with multiple stakeholders

· A passion for the outdoors and increasing access for all

Desirable:

· Experience with membership organisations

· Knowledge of outdoor recreation, heritage or protected landscapes

· Familiarity with policy communications or stakeholder engagement

About the Organisation

The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a high quality, nature-rich National Trail network used and valued by all.

To Apply

You will be redirected to the organisation's website where you will be asked to submit a CV and a Covering Letter, please note that applications submitted without a covering letter will not be considered. 

Other roles you may have experience of could include: Communications Manager, Campaigns Officer, Press Officer, Media and PR Officer, Digital Content Officer, Public Affairs Officer, or Marketing and Communications Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This involves designing and delivering co-produced and high-impact programmes that support people facing financial insecurity, influence systemic change, and align with the Turn2us 2023–2028 strategy.

The role will lead the Edinburgh Trust team to ensure programme design prioritises equity, diversity, inclusion and belonging (EDIB), and builds strong community partnerships.

Hybrid: Turn2us Edinburgh Hub & Homeworking
 
The Company:
Third Solutions has partnered with Turn2us a national charity offering information and practical help to people facing financial insecurity.

The National charity’s HQ is in London, with a growing and dedicated team. They offer practical support, like cash grants and accessible information, to help people thrive, and work in collaboration with a range of place-based and national partners to change the systems and perceptions that cause financial insecurity in the first place.

Turn2us  Edinburgh Trust is one of Turn2us’s core place-based programmes. Since 2011,  they have awarded  thousands of cash grants, working through a network of  partners across the city to ensure dignity and tailored support. In addition, piloting the Thriving Futures Fund: a flexible, three-year programme grants that aims to help people move from surviving to thriving.
They are also a founding funder of the Regenerative Futures Fund, a pioneering 10-year pooled community fund in the city supporting local organisations tackling poverty, racial injustice and environmental challenges.

The Role:

• Strategic Programme Leadership
• Partnership Development
• Team Leadership and Management
• External Engagement and Learning
• Safeguarding and Risk Management

The Candidate:

• Demonstrated experience leading grant making and/or place-based programmes.
• Experience working in or with Edinburgh and Scottish voluntary and statutory sectors.
• Proven ability to lead diverse teams and manage programme budgets.
• Track record of building strategic, community-led partnerships.
• Experience working with national programmes or digital services is desirable.

You will be a value-driven, strategic leader who can navigate complexity, build trust across sectors, and inspire a passionate team. We don’t expect a traditional career path. If you can demonstrate impact, leadership and a commitment to equity, we want to hear from you.

 
IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Civitas Recruitment is delighted to be working with a fantastic charity who aims to help keep women and children safe. Their goal is to empower women through the provision of support and advice to secure accommodation and successfully move on to independent living, free from abuse and fear. An exciting opportunity exists for a Temp Finance Manager to join the team. As Temp Finance Manager, you will assist the finance and administration manager with daily finance operations, such as overseeing the financial controls procedures, ensuring that policy and expectations are clear and maintaining the financial records for all income and expenditure streams. This is a part time (21 hrs), temporary role (4-8 weeks), flexible working options available. *Due to the sensitive nature if this role we will be considering female applicants only for this post in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1)

Who are we looking for?

Ideal candidates will be an experienced finance professional accustomed to working in a small busy finance function. You will have excellent financial transactional and bookkeeping experience. You will maintain the financial records for all income and expenditure streams, ensuring the timely and accurate production of month end accounts, reconciliations and reporting from SAGE. Previous experience of creating and implementing financial procedures and policies as well as experience of devising and implementing systems improvements will be beneficial.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.

Reporting to: Head of Services

Location: Home based with some travel across England, Scotland and Wales

Hours: Full time 37.5h per week, however part time working can be considered 

Contract Duration: 12-month fixed term in the first instance

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.

This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.

Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.

Key responsibilities:

And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated. 

• Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.

• Identify, recognize & respond to issues or opportunities as they arise. 

Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:

• Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.

• Work with the Head of Services to build strong relationships with Third Party administrator(s).

• Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.

• Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
• Contribute to new initiatives with British Gas and grant giving programmes.

· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:

• Build & manage positive relationships with the grant assessment team and British Gas internal teams. 

• Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.

• Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.

Reporting & Contract Management:

• Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.

• Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.

 Reporting & Contract Management: 

• Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.

• To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.

Knowledge Sharing

• Identify and develop opportunities to work collaboratively and share learning.

• Ensure case studies and other content is collated from grant recipients to share through our channels.

Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales. 

Desirable Experience: 

• Experience of working with positive, equitable partnerships. 

• Experience in using Grant Management Software including reporting systems and dashboards.
• Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.

Skills and Knowledge: 
Essential: 

• Excellent written communication skills, with the ability to build effective working relationships 

• Accuracy and attention to detail with a methodical approach.

• Flexible approach to changing circumstances, prepared to re-order priorities as required.

• Practical “can do” approach with ability to manage multiple work streams. 

• Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems. 

• Excellent analytical & numerical skills with the ability to interpret data and share insights. 

Desirable:

• AI & CRM experience.

• Stakeholder management experience. 
• Understanding of OFGEM WHD regulatory requirements.

Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.

We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.

Finance Business Partner - Inclusive Communities & Partnerships

We are looking for a talented and motivated Finance Business Partner to support the Inclusive Communities & Partnerships (ICP) directorate for a national charity.

The ICP directorate plays a vital role in delivering frontline services and building strong, community-based support networks for people with a learning disability. This diverse portfolio includes Retail, the Training Academy, Network Partners, Belfast Children's Centre, Information and Advice services in Wales and key programmes and projects across England, Wales, and Northern Ireland. We are looking for a Finance Business Partner who can support with the day-to-day management of budgets funded via multiple, and sometimes complex income streams, in rapidly changing environments as well as someone who can support us to grow in key areas.

Over the next 5 years ICP have big ambitions to significantly extend the reach for children and young people, families, supported employment services, community programmes and retail stores so the charity can reach more people and have greater impact in more communities.

There is flexibility around where the role is based. There are large offices in London and Peterborough and smaller offices located throughout the UK and you may need occasional travel to for meetings. However, this role will primarily be working remotely.

Key Responsibilities

You will work closely with the Finance Lead and a range of operational and senior stakeholders to:

· Deliver high-quality financial insight and support across the ICP portfolio

· Prepare accurate, timely and meaningful management reporting for budget holders

· Support the month-end process, including reviews, reconciliations, and posting journals

· Facilitate and lead financial review meetings with key stakeholders

· Support financial planning and forecasting, ensuring robust and credible business plans

· Partner with teams to model new initiatives, assess risks and evaluate financial performance

· Champion improvements in financial understanding and accountability across ICP

· Identify and help implement process improvements in financial management

What You Will Bring:

· A confident communicator, able to build relationships and influence across finance and non-finance teams

· Highly organised, with strong attention to detail and the ability to manage competing priorities

· Proactive and self-motivated, with a desire to make a real impact

· Committed to improving the lives of people with a learning disability

Your Experience:

Essential:

· Experience in a finance team, providing management accounting, budgeting and/or forecasting support

· Proven ability to work in a fast-paced environment delivering timely, accurate financial insight

· Strong Excel skills

· Excellent interpersonal and stakeholder management skills

Highly Desirable:

· Experience in a Finance Business Partnering or Financial Planning role, ideally in retail or programme delivery

· Proven ability to identify and implement process improvements in financial management. Power BI experience.

· Part-qualified (or qualified by experience) accountant, ideally working towards ACMA, CIMA, ACCA, or ACA

The scope for this role is vast and we are looking for an ambitious and driven individual to join the team!

If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held in w/c 21st July after the close date via Microsoft Teams.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

The charity offer an impressive range of benefits designed to support and reward employees to ensure that our teams feel valued and appreciated.

The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

About the organisation

The charity’s vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in.

Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make it an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

The charity wants to encourage everyone to apply and offer a variety of different contract types and working patterns. They’re not looking for specific experience. It is your personality and values that will make you a great colleague. They will train and develop you to succeed in the role you’re applying for.

Finance Business Partner - Inclusive Communities & Partnerships

We are looking for a talented and motivated Finance Business Partner to support Mencap’s Inclusive Communities & Partnerships (ICP) directorate.

The ICP directorate plays a vital role in delivering frontline services and building strong, community-based support networks for people with a learning disability. This diverse portfolio includes Retail, the Mencap Training Academy, Network Partners, Belfast Children's Centre, Information and Advice services in Wales and key programmes and projects across England, Wales, and Northern Ireland. We are looking for a Finance Business Partner who can support with the day-to-day management of budgets funded via multiple, and sometimes complex income streams, in rapidly changing environments as well as someone who can support us to grow in key areas.

Over the next 5 years ICP have big ambitions to significantly extend our reach for children and young people, families, supported employment services, community programmes and retail stores so we can reach more people and have greater impact in more communities.

There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK and you may need occasional travel to for meetings. However, this role will primarily be working remotely.

Key Responsibilities

You will work closely with the Finance Lead and a range of operational and senior stakeholders to:

· Deliver high-quality financial insight and support across the ICP portfolio

· Prepare accurate, timely and meaningful management reporting for budget holders

· Support the month-end process, including reviews, reconciliations, and posting journals

· Facilitate and lead financial review meetings with key stakeholders

· Support financial planning and forecasting, ensuring robust and credible business plans

· Partner with teams to model new initiatives, assess risks and evaluate financial performance

· Champion improvements in financial understanding and accountability across ICP

· Identify and help implement process improvements in financial management

What You Will Bring:

· A confident communicator, able to build relationships and influence across finance and non-finance teams

· Highly organised, with strong attention to detail and the ability to manage competing priorities

· Proactive and self-motivated, with a desire to make a real impact

· Committed to improving the lives of people with a learning disability

Your Experience:

Essential:

· Experience in a finance team, providing management accounting, budgeting and/or forecasting support

· Proven ability to work in a fast-paced environment delivering timely, accurate financial insight

· Strong Excel skills

· Excellent interpersonal and stakeholder management skills

Highly Desirable:

· Experience in a Finance Business Partnering or Financial Planning role, ideally in retail or programme delivery

· Proven ability to identify and implement process improvements in financial management. Power BI experience.

· Part-qualified (or qualified by experience) accountant, ideally working towards ACMA, CIMA, ACCA, or ACA

The scope for this role is vast and we are looking for an ambitious and driven individual to join us at an exciting time for Mencap!

If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held in w/c 21st July after the close date via Microsoft Teams.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Location: Edinburgh Dalry

Salary: £24,570.00 per annum, pro-rated

Contract: Permanent

Hours: Part time, 22.5 per week

Closing date: Wednesday the 16th July at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh Dalry shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people.  This role is offered on a fixed term, three-month basis.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
• Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
• Liaising with the festival team to ensure all enquiries and issues are resolved.
• Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects of the festival.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills, including the ability to convey ideas persuasively.
• Strong organisational capability.
• Base level Excel or equivalent skills.
• Experience of working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using a CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector.
• Familiarity with the Microsoft Office suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata). 
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 9:00am, Tuesday 29th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

Service Area Manager

We are seeking an experienced and dynamic Area Manager to join the Operations team covering West Midlands, West Mercia, and Rochdale.  This is a home-based role but regular travel throughout the area will be required.

Position: 6190 Area Manager

Location: Remote/Birmingham

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Salary: £51,174.14 per annum, this role also currently attracts £5,000 per annum Contract Allowance

Closing Date: 9th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an Area Manager, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.

As an Area Manager, you will:

· Lead the service team to deliver excellent support to victims.

· Retain, maintain, and improve current commissioned contracts and secure additional funding.

· Develop and implement business and social value improvement plans.

· Foster a sense of shared purpose and value among team members.

· Generate and communicate strategic vision for services delivered in partnership with funders.

· Monitor local opportunities and maintain relationships with funders and stakeholders.

· Develop budgets and monitor costs to ensure best value and resource use.

· Act as the public face within the region, managing strategic relationships.

· Promote and lead innovative approaches to improve support for victims.

· Contribute to the wider work of the charity, shaping campaigning and service design.

About You

Ideally, you will have proven leadership experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.

You must be capable of managing a demanding workload and balancing multiple demands efficiently.

Experience in effective partnership working and delivering innovation and change is essential. Strong communication skills are required, including the ability to prepare contract bids, deliver presentations, and develop publicity materials

You will need:

· Proven service delivery success

· Leadership of diverse, multi-site teams

· Budget and finance management experience

· Knowledge of relevant government policy

· Change management expertise

· Understanding of legal and ethical requirements for charities

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.  If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

· Flexible Working Options: Including hybrid working.

· Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.

· Birthday Leave: An extra day off for your birthday.

· Pension Plan: 5% employer contribution.

· Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.

· Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.

· Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.

· Wellbeing Support: Employee assistance programme and wellbeing support.

· Inclusive Networks: Access to EDI networks and colleague cafes.

· Sustainable Travel: Cycle to work scheme and season ticket loans.

· Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Manager, Team Leader, Project Manager, Case Manager, Service Manager, Service Delivery Manager, Service Lead, Service Deputy Manager, Deputy Service Manager.

Please note this role is being advertised by NFP People on behalf of our client.  

Core working week is Monday to Friday 8.00am – 4.00pm, 37.5 hours per week, excluding Bank Holidays with requirement to work sometimes outside of core hours and at weekends, nights and bank holidays • Provide core maintenance service for the Association, including planned projects, reactive maintenance, cyclical and preventative repairs, administration and any ad-hoc tasks as arising • Responsible for the health & safety of any task being carried out and to make sure that the plant, equipment, or machinery is compliant with all legislation • Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task • To provide out of hours support on an on-call rota basis • Maintaining plant, spares and equipment across a range of Association sites. This includes completing monthly stock audits to ensure adequate levels or parts/materials/equipment are maintained and readily available for repairs. Ensure asset lists are updated with live information • Carry out site inspections & audits to ensure Health & Safety/Compliance & quality/standards are met • Carry out internal works to void properties. Inclusive but not limited to painting, minor repairs, plumbing and void safety checks. • To liaise with, staff, and residents as required, to carry out any maintenance tasks ensuring high levels of customer service • To liaise with and ensure performance of external contractors • Carry out allocation & scheduling of work tasks to staff and external contractors. Produce detailed specifications through to quotation. • Review when required - reports, quotations & recommendations from external consultants/contractors, and advise/ liaise with Property Manager on best value • Ensure ways of working, processes, policies and procedures are understood and followed • Review & monitor external reports such as lifts, Legionella, Asbestos and plant room inspections and liaise with Property manager on recommendations and appropriate actions • To provide cover and advice for Facilities Assistants/maintenance staff when and if required • On a rota basis you may be required to be the Property contact for a given period as agreed by line manager • Any administration duties as required by your Line Manager • Any other reasonable duties as required by your line manager. General There may be occasions when the post holder may be required to work at any other of the YMCA TG sites/offices in line with service needs. • The post holder must at all times carry out his/her responsibilities with due regard to YMCA TG policies and procedures in particular Equal Opportunities, Health & Safety, Confidentiality, Safeguarding and Data protection Act. • All staff have a responsibility to participate in the YMCA TG Individual Performance Review Scheme and to contribute to their own development, and the development of any staff they appraise or are responsible for. • The above Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the service.

Job Location:          Home-based, with some travel to our London office.

Responsible to:     Head of Sector Support 

Hours:                35 hours per week 

Grade:                   Point 31-34 £34,696- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee) 

Contract:              Fixed term until 31st March 2026.

Benefits:

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date: 17th July 2025, 17:00

Interviews to take place: 28th & 29th July 2025

About the role: 

We are seeking a proactive and detail-oriented Digital Learning Content Specialist to join our Sector Support team. This role is pivotal in designing, developing, and managing engaging digital learning experiences through our Learning Management System (LMS). You will be responsible for creating online learning content and the day-to-day administration of the LMS.

About you: 

• Proven experience working with Learning Management Systems (administration, user management, content upload) 
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, H5P) and multimedia content creation 
• Experience with SCORM, xAPI (Tin Can API), or other e-learning standards 
• Strong understanding of instructional design principles and adult learning theory, and UX principles for digital learning design 
• Knowledge of accessibility standards (e.g., WCAG 2.1) and inclusive design practices 
• Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion 
• Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect 

*NB. Where there are examples provided, your experience can be transferrable rather than exact. 

About Respect:   

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to the Operations department in word doc. format only, please.

For an informal discussion about the role, please contact our HR Team directly (follow the link to Respect website)   

Closing date: 17th July 2025, 17:00 

Fixed-term contract until 31 October 2026

Part-time, 24.5 hours per week

We are looking for an interim member of staff to hit the ground running and cover this exciting role, engaging with Scottish political parties to advocate for Quaker priorities during a period of staff parental leave.

The role covers a range of advocacy tasks, and this period will include the Scottish Parliament elections.

The role will be home based if you have a suitable working environment, or at an agreed, rented workspace. You will need to travel to Edinburgh when necessary.

For details of how to apply, please visit our website via the apply button.

Closing date: 8.00am on Tuesday 22 July 2025.

Interviews will be held in Edinburgh on Thursday 31 July 2025.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

Finance Business Partner - Personal Support

Are you an experienced Finance Business Partner looking for a role where you can make a real difference in the charity sector?

We have a fantastic and rewarding opportunity for two Finance professionals to join Mencap as Finance Business Partners (FBP) on permanent contracts. The roles will be supporting the operational division that provides care and support to adults with a learning disability across England, Cymru and Northern Ireland.

We are looking for people who are confident communicators with both finance colleagues and operational staff, adapting their style to their audience. People who are well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role.

The successful candidates will use their commercial awareness and work with management teams to help deliver strong financial performance across the regions they support, providing timely and accurate financial information to a variety of stakeholders.

We will consider both full-time and part-time applications and there is flexibility around where the roles are based. We have large offices in London and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the roles may be offered as home-based with some travel for team meetings.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

What will it take?

To be successful as a Finance Business Partner you will be expected to have:

· Excellent written and verbal communication with ability to convey financial information to non-finance colleagues and senior management.

· A desire to drive improvements in financial understanding & accountability to deliver a first class commercial and customer focused service.

· Strong collaboration skills including the confidence to challenge others.

· Ability to interpret a range of financial/operational information and reach quick judgements.

· Experience in financial analysis and reporting.

· Appropriate planning, organising and strategic business planning skills.

· An ACA, ACCA, CIMA qualification or hold a similar and relevant qualification.

The scope for this role is vast and we are looking for two ambitious and driven individuals to join us!

If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held in w/c 21st July after the close date via Microsoft Teams.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.