Advice jobs in stonebridge, greater london
About the role:
As a Project Worker Complex Needs in our ELMS Service, you will have the rewarding opportunity to make a real difference in the lives of individuals living with paranoid schizophrenia and other complex needs. Your role will be diverse and impactful, working directly with residents to provide essential support through key working, daily shift delivery, and client recording. You’ll also liaise with mental health professionals, helping coordinate appointments and advocating for residents when needed, ensuring they receive the care and attention they deserve.
You will support clients through structured key working and carry out comprehensive assessments, including risk assessments and goal setting, all while promoting Single Homeless Project’s values and practices. By implementing holistic support strategies, you will empower residents to manage their diagnosis and address their emotional, practical, and housing management needs. The role also includes supporting clients through engaging social activities such as a lunch club, bowling, and an allotment group, creating opportunities for connection and growth. As you guide residents on their journey toward independent living, your work will be pivotal in helping them build the skills and confidence needed to lead fulfilling, healthy lives.
The rota runs over Mon-Sun and some weekends are required. You will also be required to do light household chores and travel between the houses on the project.
About you:
- A working knowledge of severe and enduring mental ill-health, and the interventions and effective approaches to supporting individuals experiencing such conditions.
- Self-motivation and the ability to work under pressure and manage time effectively, prioritising different areas of work according to need.
- The ability to coach someone to undertake a range of practical tasks relating to living independently.
- A Person-Centred support approach and the ability to create collaborative support plans, build rapport, and foster collaboration with residents.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.
We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.
We’re looking for a Head of Education and Support that can help us grow and deliver our vital mission. This is a rare chance to design and deliver an education and support programme from the bottom-up, and to build a compelling strategy that offers children, parents and professionals high-quality online safety, mental health and suicide prevention programmes.
You’ll be a proven leader, with the strategic nous to identify and deliver new education programmes from scratch, the deep sectoral knowledge to design and deliver a suite of new education resources, and the commercial insight to scale and build demand from scratch.
As a member of our Leadership Team, your play a central role to help us grow and build our impact. You’ll help shape our outcome-focused strategy, with the standing and skills to communicate and build support for our message and purpose. You’ll thrive on the challenge of building our expanded education and support programme and be driven by the opportunity to deliver change that really counts.
We offer a competitive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- annual leave buyback scheme, with the option to purchase up to 5 additional days;
- employee pension scheme;
- £500 employee wellbeing budget;
- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
Applications close: Monday, 28th July 2025.
Are you looking for a new challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in South West London
We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.
The post holder is required to hold a clean driving licence.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.



The client requests no contact from agencies or media sales.
About the role:
This is an exciting opportunity to take the next step in your career by joining our Islington Housing First team in a part-time Specialist Housing First Worker role. Based in our Holloway Road office and working 18 hours across Monday, Wednesday, and Friday, this role puts you at the heart of transformative, person-centred support for individuals who have experienced long-term or repeat street homelessness.
As a Specialist Housing First Worker at Single Homeless Project (SHP), you’ll be a trusted and consistent presence in your clients' lives, guiding them as they move from street homelessness into their own permanent accommodation. You’ll provide intensive, flexible support that’s rooted in their needs and choices, building trusted relationships and walking alongside them as they begin to rebuild their lives. Whether it’s attending appointments, setting personal goals, or reconnecting with community resources, every step you take with a client contributes to lasting change. With a caseload of four people, you’ll have the time and space to make a deep and lasting impact.
This is a fantastic chance to develop your skills in a model of support that’s recognised nationally for its effectiveness and compassion. You’ll be part of a dynamic, recovery-focused team that values autonomy, trust, and meaningful engagement. Working closely with partner agencies and the local authority, you’ll gain valuable experience in collaborative working while supporting people to take control of their future.
About you:
- A good understanding of the core principals of the Housing First model.
- Experience of working with clients who experience multiple disadvantages with a proven track record of achieving measurable outcomes.
- The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services to enable effective signposting.
- The sensitivity and flexibility to find ways to work with clients who may be mistrustful and have a low level of engagement with services.
- To be analytical in approach, respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations.
- A level of numeracy, literacy and comprehension to input data, the ability to be fully self-servicing in the use of emails and the common computer packages including SHP’s client recording system.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th July at midnight
Interview date: Wednesday 17th July online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Dual Diagnosis Worker
Salary: £29,000
Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed.
Shift Pattern: 12 months Fixed Term Contract - Full time: 37.5 hours per week. Hours to be discussed, you will be based in service.
About the role
We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills.
Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
- Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
- Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
- Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
About you
We’re looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has:
- An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master’s in psychology, Dual Diagnosis, Substance Misuse or any relevant
- Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges
- Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation.
- A commitment to promoting recovery, harm reduction, and active involvement in care planning.
- Ability to apply relapse prevention models to promote sustained recovery and harm reduction.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Case Management | Comorbid support
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time and permanent contract. This role is based at our UCL East campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
The post-holder will support the day-to-day operations of activity at the UCL East Campus, help other Union departments in the activity they run at UCL East and support our team with social media, events and student engagement initiatives on the campus
Do you have experience in event and social media support? Do you enjoy working with students and creating an exceptional experience for them? If the answer is yes, then we want to hear from you!
Our ideal candidate will have some basic event and social media knowledge, excellent administrative capabilities and should be comfortable supporting student staff.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Job Title: Deputy Helpline Manager
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £43,627.32 per annum (Inclusive of £3000 per annum London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.
This is your opportunity to join Refuge as a Deputy Helpline Manager, to lead, plan and deliver this incredible service to ensure that it supports as many women as possible in line with Refuge’s strategic vision.
Refuge’s National Domestic Abuse Helpline provides a first point of contact and a national gateway to services across the UK for women fleeing domestic violence and other forms of violence and abuse. The helpline will be handling 144,000 calls per year, and is constantly developing and expanding the ways that women can safety reach out for support exploring technological innovation. It offers a gateway for women and children experiencing domestic abuse by providing support, signposting, referrals and information about the services available to them.
The Deputy Helpline Manager will be working as part of a management team, leading, planning and delivering the service to ensure that it supports as many women as possible in line with Refuge’s strategic vision. They will be directly responsible for a large team of helpline staff and sessional workers and will work alongside the Volunteer Coordinators to support with the recruitment, training, induction and development of a large volunteer team.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 14 July 2025
Interview Date: Week commencing 21 July 2025
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time and permanent contract. This role is based at our UCL East campus with occasional working at Canary Wharf when required with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
We are looking for a School of Management Coordinator to drive student engagement and community enhancement at our expanding Canary Wharf Campus.
The post-holder will coordinate union-led activity at the SoM in Canary Wharf, supporting other departments in the activity they run and running engaging and relevant activities for SoM students. The post-holder will also support the UCL East Manager in undertaking continual research into activities and tracking engagement with activities on the campus.
Do you have experience in creating and supporting student communities? Do you enjoy running fun events for students and creating an exceptional experience for them? If the answer is yes, then we want to hear from you!
Our ideal candidate will have some event-management experience, excellent communication capabilities and should be comfortable and experienced in engaging with students.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges and opportunities. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including implementing an HR software platform and reporting, employee relations case work, safer recruitment, onboarding and offboarding, staff training and development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.
You’ll be happy to manage all aspects of HR and the employee lifecycle, and not be afraid to work autonomously and get stuck in.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for someone who understands why it's important to demonstrate that Disabled people can take a leadership role in their communities, who also has a deep understanding of voluntary sector groups. This is a fantastic opportunity for someone who would enjoy supporting small voluntary groups to reach their goals, and representing their views and needs to partners.
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all. This role works with groups from across all Barnet’s diverse communities, and all work needs to be undertaken through an equality and access lens. Therefore, we’re looking for someone with a demonstrable commitment to the social model of disability and disability equality, with their own lived experience of disability, and an ambition to contribute to a fairer society for all. We also particularly welcome applications from global majority candidates, who are currently underrepresented in our organisation.
The successful candidate will lead on delivery of our voluntary sector support activity, working as part of our award-winning Barnet Together partnership with Young Barnet Foundation and Groundwork London. You will ensure we continue a strong delivery of our offer and that we increase membership and engagement, and act as Inclusion Barnet’s Operational Lead within the partnership. You’ll undertake some delivery yourself, supporting groups with funding applications and more complex governance queries. You’ll also convene Barnet’s Environmental Network, and attend some key local meetings to provide representation of the sector’s views.
To succeed, you will either have previous experience of supporting community groups in a sector support role, or solid experience of third sector management, governance and fundraising. You’ll be excited by the challenge of delivering this unique service and keen to build on the success of Barnet Together to date.
You’ll be a great relationship builder with tact and emotional intelligence, and a champion for the contribution of the sector. In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This is a UK based role, and whilst much of it can be done from home we anticipate a need to be in Barnet twice a week on average. We encourage flexible working to suit your work/life balance preferences where possible. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and outlining how you would use your lived experience of disability to deliver the role successfully.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and outlining how you would use your lived experience of disability to deliver the role successfully.
Using our lived experience of disability to create more inclusive services and communities


The client requests no contact from agencies or media sales.
A little bit about the role
Please note that applications for this role will close on Monday 21 July 2025 at 9am
The Business Development team is a recently established and growing team at Frontline. The team is responsible for delivering and developing high-quality leadership programmes, workforce development training, and commissioned projects that support practitioners and leaders across the children’s social care sector. We work collaboratively across Frontline to ensure that these offers extend the organisation’s mission impact and contribute to its financial sustainability. The team is ambitious, collaborative, and committed to innovation, equity, and continuous improvement.
As Business Development Coordinator, you will play a vital role in supporting the effective delivery of Frontline’s leadership development programmes and workforce development training offers. You will provide high-quality administrative, operational and project support across the Business Development team, working closely with the Business Development Manager and Programme Manager to ensure smooth programme delivery and excellent participant experiences.
Your responsibilities will include supporting communications, logistics, resource management, scheduling, and data tracking. This is a key role for an organised, proactive and collaborative individual who is passionate about supporting work that improves leadership and practice across the children’s social care sector.
Some key responsibilities include:
- Providing operational and administrative support for the delivery of leadership development
- Drafting and managing participant communications, including joining instructions, programme updates, feedback surveys, and certificates.
- Supporting project planning, risk tracking, and logistics mapping for leadership and training offers.
- Assisting with reporting tasks, information collation, and maintenance of project documentation.
Please review the job pack for full list of responsibilities.
A little bit about you
We’d like to see applicants who are organised, reliable, and proactive in supporting smooth delivery. You’ll be a clear communicator who works well with others, stays adaptable, and manages priorities effectively. An interest in children’s social work and improving practice will help you contribute to meaningful projects that make a difference.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
Please let us know how we can make the recruitment process more accessible for you by contacting the People team (please see job pack for contact details).
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Visa sponsorship is not guaranteed.
For further information about this role, please contact Alex Welch - Principal Business Development Lead (see job pack for contact details)
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
The People and Governance Coordinator is responsible for offering high level People team support, ensuring effective and efficient ways of working across the organisation and contributing to a positive employee and candidate experience.
The purpose of this role is to have oversight of all People team administrative processes and offer support to employees and managers. This role will also provide high-level administrative support to the Board of Trustees. You will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the Role
The Human Resources (HR) & Administrative Assistant will provide support to the CEO, Line Managers and the wider team with a range of HR related and administrative tasks. They will work remotely and will need to have access to a reliable internet connection. They will report to the CEO.
This role is ideal for someone who wishes to pursue a career in HR, and Chapter One is willing to support the postholder to gain external qualifications. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment.
All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); participation is mandatory.
Main duties will include:
HR Administration and Data Management
-
Maintain accurate and up to date HR records on Chapter One systems
-
Be the in-house expert on Breathe, Chapter One’s HR system
-
Lead on data entry and HR system (Breathe HR) management, including generating relevant reports to support staff management and key decision making
-
Monitor and track training and DBS records ensuring timely renewals in line with Chapter One’s policies
-
Assist with documenting and maintaining HR process and workflows
-
Ensure employee documents are stored correctly and confidentially
Organisational Policies and HR Procedures
-
Working with the CEO and the Senior Leadership Team (SLT) to create, update and disseminate relevant Charity policies and/or updates to the staff handbook
-
Prepare standard HR letters and documents (contracts, change letters)
-
Lead on the liaison with and promotion of the organisations Employee Assistance Programme (Health Assured EAP)
-
Create process guides for staff in collaboration with Line Managers and the CEO
-
Act as a first point of support for HR-related queries from managers, escalating to the CEO when needed
-
Liaise with Chapter One’s external HR advice provider when additional expertise is required
-
Proactively identify opportunities to streamline and improve HR administrative processes and procedures
Recruitment, Onboarding and Offboarding
-
Support managers through the entirety of the recruitment process for staff and trustees - including, but not limited to, advertising vacancies, organising applications, arranging interviews, monitoring interview tasks, coordinating assessments, collecting candidate documents, requesting references
-
Managing the onboarding process for all new staff, including, but not limited to, holding HR induction meetings, coordinating new starter paperwork, setting probation review dates and training
-
Work with Line Managers to organise induction plans, schedule introductory meetings, and ensure new starters are fully supported during their initial weeks
-
Coordinate the offboarding process for departing staff, including exit interviews, return of equipment, and removal from systems
General HR Support
-
Organise and schedule staff meetings and organisation-wide training sessions
-
Coordinate wellbeing and employee engagement activities, including, but not limited to annual surveys, staff away days, seasonal events
-
Plan and coordinate in-person meeting logistics, including venue booking, accommodation, equipment and refreshments, ensuring all arrangements are inclusive and appropriately tailored to staff needs
-
Work with the SLT to be a champion of Chapter One’s values, and a custodian of its supportive work culture
-
Communicate instructions and other messages to Line Managers and staff clearly and promptly on behalf of the CEO
-
Support with preparation for audits or compliance checks e.g. Right to Work, DBS
-
Provide HR support to staff working groups e.g. Wellbeing or Learning and Development
-
Attend external HR webinars (eg with DOHR or Breathe) and disseminate information to the CEO & Line Managers as required
-
Stay informed of relevant employment law updates, notifying the CEO of possible changes needed to policies or procedures
-
Support general organisational administration as needed, such as scheduling key meetings, maintaining registers or documentation, or assisting with regulatory filings
-
Assist the CEO & Line Managers with additional HR and administrative/organisational tasks, assigned at the discretion of the CEO
We are looking for applicants with the following essential qualities:
-
Educated to A-level standard or equivalent
-
A genuine interest in Chapter One, with a passion for the work we do
-
Experience in a similar HR role
-
Proficient in use of Microsoft Excel/Google Sheets and Google Workspace
-
Excellent written and oral communication skills
-
Excellent interpersonal skills with the ability to build relationships with colleagues at all levels
-
Thoughtful, compassionate and inclusive approach to interpersonal relationships
-
Self-motivated and proactive, with a problem-solving mindset
-
Goal-oriented team-player who also thrives working independently
-
Meticulous eye for detail, who takes pride in holding themself to the highest standards in all aspects of their work
-
Professional, discreet and able to handle confidential information
-
Working knowledge of HR functions
The best applicants will also have the following desirable qualities:
-
Experience of working in the charity/non-profit sector
-
A desire to develop a career in HR
-
A qualification in HR, e.g. CIPD Level 3, or working towards one
Interview Dates:
1st round interviews - Tuesday 22nd and Wednesday 23rd July
2nd round interviews - Monday 28th July
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request
Please provide a CV and a covering letter (max 1 side of A4). Your letter must include:
1) A summary of your relevant experience, including clear examples.
2) Either: Tell us about a time when you helped onboard a new team member - what steps did you take to ensure they felt welcomed and prepared?
OR Tell us about a time when you identified an opportunity to improve an administrative process or system.
3) Tell us about how our organisational mission aligns with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
The Association for Cultural Enterprises (AfCE) supports over 500 member organisations across the UK and internationally, helping the cultural sector generate earned income through commercial activity. As an Arts Council England-funded organisation, AfCE delivers sector-leading training, benchmarking, data-led insights, events, and advocacy to drive financial resilience in arts, heritage, and culture.
AfCE runs a year-round programme of live training events around the UK and Europe, as well as its signature annual Cultural Enterprises Conference and Trade Show. We have ambitions to grow attendance at these events, as well as growing our membership.
The Association is a charitable organisation, which also has a trading company, Cultural Enterprises (Trading) Limited (CET).
We are looking for a new Finance Manager to join a small, friendly, and ambitious team, to review the day-to-day processes and policies and identify opportunities to improve reporting and make operational efficiencies. The Association is growing, so now is an exciting time to join our team and work with our members across the cultural sector.
Job Summary
The purpose of this role is to provide sound financial management for the Association and CET through:
-
Statutory financial reporting in line with Charity SORP/UK GAAP, including annual returns to Companies House and the Charity Commission
-
Management accounting, reporting and analysis to funders, management, staff, and Trustees/Directors
-
Preparation and maintenance of budgets, forecasts and plans, including cashflows and project budgets
-
Supervision and control of day-to-day accounting transactions, including oversight of the finance aspects of the Apprentice role
-
Oversight and implementation of robust financial systems, policies, and procedures
-
Responsible for financial queries, working with the Apprentice as first point of contact for external contacts
Main Duties
-
Supervise day-to-day accounting operations and ensure accurate financial record keeping, including coding, allocations, reconciliations, and tax accounting
-
Oversee invoice generation and debt recovery processes
-
Process payments and staff expenses for authorisation
-
Produce regular management accounts on an accruals basis, providing interpretation and advice to the Executive Team, Finance & Risk Committee, Trustees/Directors, and funders
-
Lead on budget preparation and forecasting, including project-specific budgets; monitor and reforecast as needed
-
Prepare statutory accounts in compliance with charity SORP and liaise with external auditors and the Treasurer
-
Manage contracts with financial services providers, including bookkeepers, auditors, banks, and investment managers
-
Attend AfCE and CET Board meetings
-
Fulfil company secretarial duties, including:
-
Filing confirmation statements and annual accounts for ACE and CET with Companies House and Charity Commission
-
Filing changes in Trustees/Directors
-
-
Complete Arts Council England (ACE) returns, including provision of financial information for quarterly payment processes when required
-
Negotiate and implement insurance policies including:
-
General insurance
-
Cyber security
-
Life assurance
-
Staff sickness policy
-
Trustees’ liability
-
Conference insurance
-
-
Oversee monthly payroll, including statutory payments to HMRC and pension providers, and liaise with bookkeepers for payroll updates or changes
-
Review VAT returns for accuracy before submission to HMRC
Note on External Bookkeepers
External bookkeepers currently provide support limited to payroll and VAT processing.
Person Specification
Personal Qualities
-
Self-disciplined, organised, proactive and self-motivating
-
Logical and methodical approach to finance and administration
-
Trustworthy, honest, reliable and conscientious
-
Confident, professional, and personable, able to communicate easily within a small team and with external stakeholders
Professional Competencies
Essential
-
Professional accounting qualification such as ACA, ACCA, or CIMA
-
Strong knowledge of charity SORP and charity finance regulations, including VAT and Gift Aid
-
Experience with Xero or equivalent cloud-based accounting systems
-
Strong reporting skills
-
Team player with excellent interpersonal skills
-
High level of accuracy and attention to detail
-
Experience producing management accounts and supporting senior leadership and boards
-
Ability to interpret financial data for non-financial colleagues
Desirable
-
Experience working in a small charity or business
-
Understanding of the cultural or charitable sector
-
Experience of remote working
Benefits
-
Unlimited holiday policy
-
5% employer pension contribution
-
Life insurance
-
Flexible working arrangements by agreement with the CEO
We are an inclusive, equal opportunity employer and value diversity. All employment is decided on the basis of experience, merit and organisational need.
Please note that interviews for this role will take place online on Thursday 31st July.
The client requests no contact from agencies or media sales.
Could you contribute to, and support, both core work across the Society, aiding our resilience, and also support a series of projects that benefit from external funding?
Post: Administrative Assistant: Director’s Office
Department: Director’s Office
Responsible to: EA
Location: South Kensington, London SW7
Terms: Permanent, Full time
Salary: £26,675 - £27,525 per annum
The Society
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.
The position
The Royal Geographical Society (with The Institute of British Geographers) is seeking an Administrative assistant within the Director’s Office. This is an exciting opportunity to work across core areas of the Society and support key projects. The successful candidate must have an interest in Geography and enthusiasm for the work of the Society. The ideal candidate will have worked in an administrative capacity and will be highly organised with strong time management skills. Interpersonal skills are equally important as they will be working with different teams and must be able to communicate effectively at all levels.
Duties and responsibilities
- Assisting in administration of events that bring senior media and cultural (museums; theatres) decision makers together with sustainability specialists through the course of the year
- Working with the Programmes team to deliver this a high profile new photography festival each July
- Backing the Explore team’s delivery of events and materials including the annual November expeditions and fieldwork festival and the development of the linked Handbook and wider events programme across the year.
- Supporting the Education team in running competitions and linked events
- Participating in membership renewal processing during the busiest period in January/February
- Contributing to the delivery of the Medals and Awards Ceremony and AGM and Reception
- Aiding the Collections team in its progressive re-organisation of stores around the building
- Assisting the Director’s Office team in getting the most out of our CRM in terms of network/contacts management
- Covering sickness for Front of House staff
- Administrative support throughout the Society’s Annual Conference
- General willingness to be a team player and provide support as and when needed to any department
In addition to general administration the role will bring or develop strong capabilities in getting the most out of our database (CRM) in relation to membership and wider contact development and tracking.
Selection criteria
The following are the requirements for this post. These are the criteria against which candidates will be shortlisted and judged.
Essential
- An interest in Geography and enthusiasm for the work of the Society.
- Experience of working in a similar or related role.
- Excellent interpersonal skills with the ability to work with people across the organisation, and to develop and maintain positive, productive relationships with external stakeholders.
- Having an eye for detail.
- Strong organisational and time management skills.
- Ability to remain self- motivated whilst completing repetitive tasks.
- Able to handle confidential information with a high level of integrity and trustworthiness.
- A high standard of IT literacy, particularly Microsoft Office tools, email and experience using databases.
- Good verbal and written communication skills.
- A positive can-do attitude.
Salary and benefits:
This is a permanent, full time post subject to successful completion of a probationary period of three months. The salary range for this post is £26,675 - £27,525 per annum per annum depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am-4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support
Applications must be received by 9 am, Monday 7 July.
Interviews are planned to take place in the week commencing 14 July.
We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.