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Top job
Citizens Advice Southampton
£31,000 - £35,500 depending on experience
We are seeking a highly motivated Advice Service Manager to lead our dedicated and diverse staff and volunteer team.
Top job
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£30,000 - £32,000 per year
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£43,790 - £52,294 per year
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Salusbury World
NW6, London
£29,000 - £31,533 per year
Advice worker- refugees and new migrants
Citizens Advice Southwark
£34,164 to £35,947 per annum pro rata - plus 10% pension supplement
Salusbury World
Dynamic, experienced advice worker to develop outreach work with Family Wellbeing Centres in NW London.
Citizens Advice Winchester District
£23,000 - £25,000 (FTE) per year
Seeking an enthusiastic individual to join Citizens Advice Winchester District as our new Mental Health Project Caseworker
Islington BAMER Advice Alliance (IBAA)
£17,279 per year actual for hours worked (FTE £28,799)
Citizens Advice
Multiple Locations
£38,331 per annum (plus £3520 London Allowance if applicable)
Rights of Women
EC1Y, London
£28,000 per annum (pro-rata of FTE £35,000 per annum) plus 3% pension contribution
We seek a committed woman* to join our team to provide vital operational management to our growing women's legal rights charity.
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Citizens Advice Southampton
Southampton, Southampton
£31,000 - £35,500 depending on experience
Permanent, Full-time
Job description

Citizens Advice Southampton is a local charity providing free, independent, confidential and impartial advice to over 7,000 people in Southampton every year on any problems they might face.  We work as part of a network of around 300 local Citizens Advice members across England and Wales.

We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The Role:

We are seeking a dynamic and highly motivated Advice Service Manager to lead our dedicated and diverse staff and volunteer team, to develop our services and to ensure we deliver exceptional high-quality information and advice. Reporting to and working closely with our Chief Officer, this is an exciting opportunity to play a significant role at the very heart of our charity.

As a member of our Senior Management Team, you will be responsible for the future development of our advice operation. You will look to harness the use of new technology, leading a team that is able to respond to the changing needs of our community.

You will be able to demonstrate strong leadership and collaboration skills to support an inclusive working environment for our staff and volunteer team, as well as work pro-actively with a wide range of stakeholders across the city.

The successful applicant will be a confident and positive leader who is energetic, resourceful, and highly organised. You will relish change, and possess substantial operational management experience within a high performing multi-channel advice service or similar, preferably with a good understanding of Citizens Advice.

Closing date for applications is Monday 20th December at 9am

First round interviews to be held Tuesday 4th January and Thursday 6th January 2022

Second interviews to be held Thursday 13th January 2022

Please note all successful applicants will be subject to an Enhanced DBS check.

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Posted on: 24 November 2021
Closing date: 20 December 2021
Tags: Advice, Information,Operations
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