Advice Team Manager Jobs in Leeds, West Yorkshire
About the role:
Kinship is in our third year of delivering the first national peer support service for kinship carers in England. We are looking for a new Associate Director of Peer Support and Community to build and develop our model and to take the team to the next phase of growth and impact.
Your first priority will be to oversee delivery of the Department for Education national Peer Support Service contract in England. You will lead the development of our hub and spoke model, with an enhanced offer of national resources and support together with a continued focus on on-the-ground support for kinship carers to set up and sustain a network of peer support groups. You will ensure all members of the team have clarity and are empowered to meet new targets and ways of working.
The role will also lead on the strategic development of peer support approaches in Wales (for which we are seeking funding), ensuring innovation and good practice is shared across the nations.
Kinship peer support groups are powerful levers for change in local, regional and national ecosystems. Your team will ensure that every kinship carer in England and Wales has access to a peer support group, or support to set up and create their own. The team will be purposeful about offering developmental support to all kinship peer support groups, including independent groups, ensuring they remain or become sustainable. And that they have resources, training and peer networks to support this.
Reflecting our strategic focus on developing our Kinship Community of more than 10,000 kinship carers across England and Wales, you will lead a new community strategy, co-ordinating the development of opportunities for community connection and community power. This will include taking leadership for developing the Kinship model of community engagement and integrating across all our ‘in person’ and digital services and activities.
You will ensure a collaborative approach with services, alignment with national and local campaigning activity, and work closely with marketing and communications colleagues to support kinship carer reach and engagement with our community offer.
We’re taking an integrated approach to our services, so you’ll collaborate well across teams to ensure that support groups and their leaders have easy access to high quality advice, information and training. The team will need to work closely with colleagues delivering our new training and support contract, funded by the Department for Education.
Key responsibilities include:
- Innovation of the Peer Support Service.
-
Develop and rollout peer support and community strategy and operational plan.
-
Implement monitoring and evaluation and impact tools for timely and accurate reporting of activity and engagement.
-
Work with the Development team to develop proposals for the community and peer support which are ready for fundraising and business development.
Essential requirements include:
-
Substantial experience in scaling a national service or programme with high quality outputs. This includes overseeing delivery, strategic planning, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.
-
Experience of governance and managing risk on high profile service delivery.
-
Experience of effective budget management.
-
Significant experience of leading the development and delivery of peer support services.
Key dates:
- Deadline - 9am on Monday 10 June 2024
- 1st interview - Friday 14 June 2024 (online) - TBC
- 2nd interview - Tuesday 18 June 2024 (in-person) - TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.
Questions for application (along with CV):
1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was.
3. This service is a high-profile contract, funded by the Department for Education. Targets and SLAs need to be met while providing impact for kinship carers. Please give a previous example of how you’ve delivered and met targets with high quality outputs.
4. You’ll be leading a team who has been through a restructure, with new staff starting and a new model to develop and embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
5. Given the strategic ambition of Kinship, the context in which we work and this role as Associate Director of Peer Support and Community, where do you see the opportunities and risks for the service in the next 1-2 years? How would you prepare or mitigate them?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Department: Admiral Nurse Academy
Location: Remote – home
Hours of Work: 37.5 hours per week
Contract: Full-time, permanent
Salary: £30,000 – £34,000 per annum
Closing date: 6th June 2024 at 11.59 pm
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- Enhanced maternity, paternity, adoption, and shared parental pay
- Family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- Free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- Free confidential employee assistance programme (Health Assured)
- Access to wellbeing app (healthy living tips and Bright TV )
- Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- Learning and development committed (bespoke training, LinkedIn Learning etc.)
- Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background:
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
Join Dementia UK as a Virtual Learning Environment (VLE) Support Officer and have the opportunity to work with a team who have a shared focus of collaborating and improving the lives of families living with dementia through the learning experience of Admiral Nurses.
Collaborating closely with our Academy Coordinator and team members, you’ll play a pivotal role in enhancing the Admiral Nurse Academy’s learning management system, Blackboard, to ensure it offers Admiral Nurses high quality learning opportunities. You will design and build online learning courses and modules, from an initial structure/outline, to the detailed storyboarding of content (supplied by Academy Team), activities and assessments. You’ll harness various digital tools and applications like Articulate, Vyond, and Padlet to craft captivating content. Ensuring that the learning design for all online programmes is focused on helping Admiral Nurses to achieve course learning outcomes and meet their personal learning goals.
The preferred candidate will have high-level knowledge of learning management systems and the digital tools used in online learning. You will have experience of working or studying in online education or training, being able to communicate clearly and concisely both verbally and in writing. You will be able to work in a deadline driven production environment and have the ability to work as part of a team as well as autonomously working with internal and external stakeholders.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
*Please note that any decision on flexible working is based on business needs
Location - Home-based with some travel to office based in Birmingham and across the UK.
Are you passionate about improving the lives of those experiencing homelessness and social exclusion? Join homelessness charity Emmaus UK as our new Director of Partnerships and Federation Development.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the Role
As a critical member of the strategic leadership team (SLT) for Emmaus UK, the Director of Partnerships and Federation Development will take lead responsibility for ensuring the provision of high-quality support, advice, capacity building and grant-making for federation members in the UK.
The postholder will play a key role in the development of national strategic partnerships and will collaborate with federation members to ensure that federation strategic priorities are delivered and that our colleagues across the federation are able to do their very best work supporting people to overcome homelessness and poverty.
The role will also ensure effective programme and project management of directorate projects and work to embed cross-directorate working and co-operation.
If you are interested in the role, please submit a completed Application Form and the Equality & Diversity Form using the Application Pack for guidance.
Emmaus UK is a secular organisation, committed to equality and inclusion and welcomes applicants from all backgrounds.
The deadline for applications is 9am on Monday 17th June 2024. Please email application to us. (email address is in the application pack)
Those shortlisted will be invited to an interview conducted via Microsoft Teams, on Tuesday 2nd July and Wednesday 3rd July 2024.
If you would like to arrange an informal discussion about the role, please email us.
An Emmaus UK organogram is available on request.
The client requests no contact from agencies or media sales.
No one should feel alone when diagnosed with primary bone cancer. The Bone Cancer Research Trust strives to provide a supportive network for all primary bone cancer patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, patients can often go through their entire treatment and recovery without meeting another patient, so external support is vital.
Over the last 4 years, our Support & Information Service has seen significant growth, and developed to become a leading source of support for patients, family members, siblings and friends of patients. Our Support & Information team provide enduring support and ensure that this can be accessed at any point in a primary bone cancer journey and by anyone affected.
Our aim is to increase the reach of the service further, ensuring that all patients diagnosed in the UK have the opportunity to access our Support & Information Service. The Support & Information Officer will play a pivatol role in achieving this through building lasting relationships with both patients and families and healthcare professionals.
They will assist in all aspects of the Bone Cancer Research Trust's Support & Information Service, including the organisation and delivery of virtual support groups, the administration of the Charity's financial grants, the distribution of information resources and the administration of our digital groups. They will also have the opportunity to lead on the delivery of our regional in-person ‘Get-Togethers’, which bring the primary bone cancer community together to gain peer to peer support.The successful candidate will also play an important role in the continuous development of the Service, ensuring that impact is measured and feedback is acted upon.
This role offers an exciting opportunity to make a direct impact on the lives of those affected by primary bone cancer, offering support at time of great uncertainty.
About the team:
Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
-
creating 90 new sustainable peer support groups in areas of most need over 21 months;
-
sustaining and developing the current 145 existing groups; and
-
providing support and help to build a sustainable and welcoming community for all peer support groups across England.
This role will coordinate the ‘hub’ resources and content with a focus on supporting sustainability and building resilience of peer support groups and their leaders. Specifically, this role will manage an ‘online hub’ for support group leaders and provide an excellent ‘customer experience’ for all support group leaders. You will support the hub innovation.
Together with the Peer Support Hub Lead you’ll take a human centred approach to working with group leaders to develop a central hub of accessible and useful resources and activities (for in person and online). You’ll build good relationships with support group leaders, building in their insight to develop resources and activities that will support them in their role.
You’ll help kinship carers to sustain their groups, working with colleagues across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), ensuring a joined-up user experience.
About the role:
The role of the Peer Hub Coordinator will provide operational delivery of the Peer Support Hub. With excellent marketing, communication and digital skills this role will work with the Peer Support Hub Lead to develop an ‘in person’ and online peer support community.
In this context, your role supports the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well. This will be building on and innovating the current Support Group Network.
Your role will support group leaders to feel connected and supported, learn from each other and build a powerful and resilient peer community.
The type of person we're looking for:
Super organised, you are someone who uses their initiative, anticipates challenges and proactively provides seamless solutions.
You’ll be comfortable with using digital technology and tools to build communities and develop resources. You’ll be curious about digital community tools, and you’ll want to work closely with our digital and content team to develop an amazing online experience.
You’ll also be a people person – understanding how building ‘in person’ relationships is key to unlocking community power for kinship carers.
You’ll be the right-hand person to the Peer Support Hub Lead making sure we deliver a really brilliant experience.
Key responsibilities include:
-
Operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’.
-
Building direct and positive relationships with support group leaders.
-
Roll out mechanisms and tools to support groups to remain sustainable including but not limited to; informal buddy matches, online hub for support group leaders, monthly e-news, monthly speakers, themed specialist training (like setting up a safe Facebook group / promoting your group) and celebration events.
-
Facilitation of regional network meetings.
Essential requirements include:
-
Experience of developing jargon-free content for different audiences and channels.
-
Experience of providing project support, delivering plans on time and evaluating outcomes.
-
Experience of stakeholder communications and building relationships with stakeholders (e.g. beneficiaries and partners).
Key Dates:
- Deadline - 12pm on Tuesday 11 June 2024
- Interviews - Wednesday 19 June 2024
How to apply:
We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.
Questions for application (along with CV):
- Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description.
- In this role, you’ll be part of the operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’. Give one example from your past experience, of where you’ve been part of delivering a similar service. What was your role and what did you achieve?
- You’ll be responsible for managing a content plan for the ‘hub’. How would you approach this and what tools might you use?
- We’re looking for someone who is really organised, shows good initiative and can ensure user experience and co-production are embedded in the design and development of the hub. Can you share one relevant example from your past experience which demonstrates your project management and participation approach?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
About Ashden
Ashden boosts climate innovation in the UK and the Global South. Our support brings clean energy to villages and refugee camps and fixes up cold and draughty homes. It makes schools more sustainable, helps communities protect and restore the nature around them. Let’s Go Zero is a national campaign uniting teachers, pupils, parents and their schools as they all work together to be zero carbon by 2030. We’re also working with national government to ensure the right support is in place to help all schools reach this goal through seven policy actions.
The Let’s Go Zero campaign is seeking one Climate Action Advisor based in Cumbria or Lancashire, and one Climate Action Advisor based in North/North East Lincolnshire or Hull, as part of its new climate action advisors project. This initiative will link thousands of schools across the whole of England with advice and support from a network of 31 local climate experts.
About the Role
Do you have a passion for climate action? Are you confident engaging with external stakeholders? We're looking for two advisors to support school leaders, local authorities and others to carry out projects that reduce emissions and inspire students and the wider community. We know schools are eager to take climate action, but often lack the information to do so.
You will play an important role helping them develop their plans, secure funding, and work in partnership to achieve their goals. You will support future new initiatives announced by our coalition members, the Department for Education, or other organisations working in schools, to ensure a smooth flow of information, enabling schools to transition to zero carbon.
This is an exciting and varied role, with the potential to support thousands of schools on their journey to zero carbon.
What you might find yourself doing:
Climate action advice:
-
Advising school leaders, multi academy trust leaders, local authorities and local networks about climate action in buildings, estates and within school activities.
-
Developing relationships with local authorities, supporting their current initiatives, building on the work already being done to support schools in the area.
-
Attending and speaking in person at local and online events to encourage climate action and promoting sustainability.
-
Visiting some schools in person to provide direct 1:1 guidance to school leaders.
-
Recording all school engagement, advice and action in the Let’s Go Zero tracker and ensuring all team members do the same.
-
Working in partnership with other Climate Action Advisors across England.
Communications:
-
Communicating complex guidance to a mixed audience – helping school leaders, estates staff, finance teams and teachers to understand their impact and possible action.
-
Working with the communications team to generate insights into Let’s Go Zero’s work, contributing to articles and blogs.
-
Producing case studies of action in schools to be shared with the wider climate action network.
About You
You’ll thrive in this role if you have:
-
Excellent interpersonal skills, a flexible approach and work well in a team.
-
A track-record in either climate change, decarbonisation, sustainability or education (obtained through previous roles, volunteering or other routes).
-
A passion and commitment to climate action.
-
A good understanding of climate action in schools, colleges or nurseries.
-
Excellent communication skills to be able to share guidance with school leaders individually and in groups.
-
Strong organisational and time management skills with the ability to manage multiple tasks and prioritise accordingly.
-
A collaborative mindset with ability to work effectively with a range of partners and team members and colleagues to help them improve their skills and knowledge.
-
Good IT skills.
It is also desirable (but not necessary) for you to have:
-
An understanding of decarbonisation in the education sector, government education and/or net zero policy.
-
Experience providing advice to others and explaining complex options.
-
The drive to be an active and self-led learner who keeps abreast of developments.
-
Flexibility to work outside office hours from time to time, using sustainable transport whenever possible. You will be managing your own diary.
-
Experience of coordinating meetings and events involving multiple people/teams, with an education or environmental element.
-
Experience with MS Office suite systems.
Application Process
The Assessment Day will take place on Thursday 20th June at our office in London. We will reimburse travel expenses and pay a contribution towards your time.
We particularly welcome applications from Black, Asian and minority ethnic candidates for this opportunity as they are currently under-represented at this level in our organisation, and across the climate sector.
Please let us know if you have accessibility needs and/or require reasonable adjustments.
Disclosure and Barring Service (DBS) checks will be carried out for the successful candidate.
The client requests no contact from agencies or media sales.
Royal Voluntary Service - Interim Management Accountant
Home based with occasional travel
£35,000 - £40, 000 plus benefits - would consider PT
Overall purpose of the job - T
To provide the financial management support to
- the NHS&C VR programme
- the Fundraising team
What you will be doing:
- Working with the H&C Finance Business Partner and the Treasury & Finance team to prepare the monthly financial accounts for the NHS VR programme and ensure that the appropriate invoice is raised.
* To work with colleagues engaged in the NHS VR programme to prepare a forecast of expenditure to the end of the current financial year
- To prepare the monthly financial report for the NHS&C VR programme to be presented to the NHS team
- To work with the Assistant Director of Finance to make sure that the VAT treatment for the services included in the NHS VR programme is appropriate and correctly accounted for
- To support the Fundraising team in the preparation of the Budget and Financial Plan for 2024-26
- To prepare the monthly financial report for the charity's fundraising activities
- To work within the Fundraising team reviewing investment in income streams and providing support as necessary with regard to decision making and analysis
- To assist in the preparation of funding applications, providing information and advice
- Key point of contact for the fundraising team for all financial matters
- To work with colleagues across the charity to improve the efficiency and effectiveness of the preparation of the financial reports set out above
What you need to know:
- Qualified accountant (ACA, ACMA, ACCA)
- A minimum of three years' experience of having led and managed the preparation of complex financial management accounts.
- A high level of Excel experience including the use of key functions to automate part of the process
Experience of working with non-financial colleagues in the gathering of relevant information, the development of budgets and forecasts and the reporting and interpretation of actual performance.
Please get in touch for a more detailed JD
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with first level NMC registration, who has a highly specialised knowledge of Parkinson’s, and recent experience of supporting a wide range of people with Parkinson’s from diagnosis to end of life within health and social care settings.
About the role
You’ll provide expert nursing advice, support and information on Parkinson’s and related conditions to people contacting Parkinson’s UK national helpline.
You’ll empower people affected by Parkinson’s, their families, friends and carers to live lives that are as fulfilling as possible whatever that means to them; and that they feel able to take an active role in their treatment and become their own advocate in health and life, wherever possible.
What you’ll do:
-
Provide expert telephone nursing advice, support and information on Parkinson’s, signposting clients to appropriate internal and external resources as necessary.
-
Develop and update professional knowledge of all aspects of Parkinson’s and Parkinsonism to ensure that the information and advice provided is accurate and based on best available evidence.
-
Undertake national helpline work to ensure cover across the helpline’s working hours and in line with guidance and as part of a dedicated team.
-
Maintain your own knowledge of the work of the charity and other health and social care providers.
What you’ll bring:
-
Ability to provide information on Parkinson’s medications without prescribing or recommending specific drugs.
-
Knowledge of the importance of raising safeguarding concerns.
-
Experience of providing telephone support, including use of active listening and questioning skills, and demonstrable digital competence, including online case management systems
-
Ability to cope with challenging or emotional situations and/or people.
-
Able to work collaboratively and in partnership with others.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
The successful candidate will be required to:
-
Provide their own broadband service with a minimum download speed of 2Mb
-
Have a confidential space in which to work
-
Provide occasional cover on Saturdays and/or Bank holidays
We are also ideally looking for someone who can work every Friday - but this is not mandatory and please still apply if this wouldn’t suit you.
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours) - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.
You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.
We would love to hear from people who:
- Are target driven and who always meets deadlines
- Have an eye for detail and investigation
- Are passionate about creating meaningful written correspondence in line with brand guidelines
- Have excellent verbal and written communication skills
- Are happy working independently on repetitive tasks and can cope with high-volume data processing
- Able to pick up new technical systems and complex processes quickly
- Strive to offer unrivalled back-end customer service to supporters and internal teams
- Enjoy working in a large, fast-paced team
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
We are looking for two Community Energy Engagement Advisers to join our Retail and Cadent teams to deliver energy support sessions in local communities using the Scope retail stores in the North or South regions.
Fixed term 2 years, 35 hours a week
We are recruiting for 2 positions, one in the North Region and one in the South Region.
Location: Base to be confirmed, working within the North or South region with some working from home.
The role
As Community Energy Engagement Adviser, you will be empowering individuals and families through workshops and one-to-one support. You will train retail staff and volunteers to engage with individuals and families, with a particular emphasis on energy advice and support.
The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
The successful candidate must pass an Enhanced DBS check
You will:
- Plan and deliver training for retail staff and volunteers on energy support.
- Work with local organisations to reach those needing energy advice.
- Create and share information on energy saving, bill management, and renewable energy benefits.
- Track and evaluate the effectiveness of community sessions and individual interventions, and adjust strategies as needed.
- Keep updated on energy sector changes, legislation, grants, and best practices.
- Ensure operations meet community needs and organisational goals.
- Follow organisational policies and industry regulations.
Explore new technologies and partnerships to improve service delivery.
For more information about the role’s responsibilities, and the skills and experience required please use the apply button to go to the job description on the Scope website.
About you
It is desirable that you have a good knowledge of Energy and Utilities advice.
To be successful in this role, you will:
- Have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- Be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Have the ability to show empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role.
- Good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools.
- Be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- Bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Salary: £24,102 per annum plus £1,500 budget for personal and professional development
Contract: Fixed term for 15 months
Location: Homeworking (within UK), with the option to work from any of our Shelter Hubs across the UK
Hours: 37.5 per week (pro-rata if part time is preferred)
Closing date: 16th June 11.30pm
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
This is a great opportunity to work within the Stories team at Shelter, recruiting people from within relevant services and outside the organisation to share their experiences to support Shelter’s fundraising, media, services, campaigning, research and brand work. As well as making contact with people willing to share their stories, you’ll be able to listen to someone’s experience and write a summary of their story. The traineeship lasts 15 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. Once your traineeship is complete, we will support you in securing further employment in the future.
About you
We are looking for people who have lived experience of homelessness/bad housing and overcoming personal challenges and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
How to apply
To apply you need to submit a copy of your CV and a completed copy of the application form. This can be submitted by email.
If you need support to create a CV please contact Sally Duckworth (GROW Officer) either via email.
We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter. This will take place on:
Monday 10th June 2024, 1-3pm, online: https://shelter-org-uk.zoom.us/j/84646460768?pwd=fLwF87MbVm67wInVZhQx833mXi7oK3.1 Meeting ID: 846 4646 0768 Passcode: 74994782
We encourage all applicants to attend a session before submitting an application, if you are interested in coming along then please let Sally know beforehand.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and draw this out as much as you can in the application to increase your chances of being invited to interview.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About Kidney Care UK
3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.
For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.
Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.
We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.
Will you join us and help ensure that no one faces kidney disease alone?
About the role
You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.
To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.
Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services
Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team
Key Responsibilities
• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Please view the job description for full details and how to apply.
Closing date: Wednesday 13th March 2024.
Please apply through CharityJob, submitting your CV and a covering letter demonstrating how you would be perfect for this role.
The client requests no contact from agencies or media sales.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the North East of England and Yorkshire regions.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held 26 May 2023
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Walking With The Wounded supports those who have served in the Armed Forces and their families. We specialise in developing pathways into employment with organisations who recognise and value the unique skills and qualities of our ex-service personnel.
For this role, your caseload will be received from the NHS.
It is recognised that secure and appropriate employment is a key factor for improved mental health, therefore, you will form part of that individual’s wider support team in providing the specialist employment support element. You will be expected to work closely with referring partners, meeting regularly to feedback on the progress with individual service users. You will also need to work with local organisations; developing a bank of employers who are willing to explore supporting your clients, securing work placement opportunities, identifying any necessary training, sourcing competitive roles and, where this is successful, providing in-work support to both employer and employee to ensure a smooth transition.
In return, we will provide you with the opportunity to demonstrate and develop your skills in a supportive, inclusive environment. Training will be provided, and we encourage our staff to develop their own personal and professional skills.
If you are an employment advisor with an understanding of working with more complex clients, we would like to hear from you. We are also open to applications from those who are newer to IPS. You should fully appreciate the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. The successful candidate will have the ability to work independently, particularly in managing time and caseload, whilst recognising that they are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. Experience of working with veterans would be beneficial although not essential, and knowledge and experience of the Individual Placement and Support (IPS) method of working would be welcomed.
In this role no two days are the same and every day will bring new challenges whilst you empower ex-service personnel to regain their independence, thrive and contribute to our communities.
To assist with planning, interviews will be held in Halifax on 11th June 2024.
Walking With The Wounded deliver employment, mental health & care coordination programmes in collaboration with the NHS.
The client requests no contact from agencies or media sales.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the South West of England region.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held w/c 10 June 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.