Advice volunteer volunteer roles in haddington, east lothian council
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.
We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:
- Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
- Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
- Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
- Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.
About Alopecia UK
Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.
We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.
Alopecia UK Trustee Board
The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.
The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.
Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
- Make a difference - you will volunteer directly with victims and/or alongside staff.
- Gain skills and experience - you will receive training on how to provide practical and emotional support.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in West Yorkshire
As a Volunteer in West Yorkshire you will:
- Be working on all crime types.
- Become trauma informed.
- Learn about the work of criminal justice agencies.
- Progress by specialising in specific crime types (e.g. Domestic Abuse, Sexual Violence, Hate Crime, Children and Young People, Homicide and Road Death, and Major Incident.)
- Community Engagement and networking opportunities.
- Be able to attend local volunteer team meetings
- Annual Milestone Awards.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 3 hours per week, for at least 12 months.
- Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
- Undertake an enhanced DBS check & be part of the DBS update service.
- Be able to provide two satisfactory references.
- Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.
We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible. With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family.
You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!
The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.
How community sponsorship work
- Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
- Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
- Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
- Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
- Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
- Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.
Why Your Support Matters
Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.
Your support helps families:
- Rebuild their lives in safety and dignity
- Access education, healthcare, and employment
- Learn English and integrate into the community
- Become confident and independent
And your community benefits:
- Stronger local connections
- Celebrated diversity
- Practical meaningful humanitarian action
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Victory Afghanistan is a volunteer -led nonprofit providing free online English lessons and mentoring for Afghan girls and women who are currently barred from formal education. Our mission is to equip them with the skills and confidence to apply for scholarships and university placements abroad.
We are looking for a number of volunteer IELTS Tutors to support our mentorship-level students from January to May 2026. These students already have an IELTS level of around 6.0 and now need focused preparation to achieve higher scores required for university entry.
You will be teaching bright, ambitious young women who are eager to perfect their academic English, improve their fluency, and succeed in international admissions. Lessons are held online once or twice a week, and materials can be adapted to suit your teaching style.
Commitment: 1–2 hours per week (online) depending on your availability.
Programme duration: 16 weeks
Start date: Third week of January 2026
End date: Third week of May 2026
This is a critical role in helping our students prepare for higher education starting September 2026—your guidance can truly change lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a CHSS Community Connector you can support CHSS any time or anywhere, giving as much or as little time to the tasks as you wish. As long as you have access to a smartphone, tablet or computer you can get involved to ensure No Life is Half Lived.
Where you will be based
Home
Why we want you
Everyone has the right to live life to the full. After a diagnosis of a chest or heart condition, stroke, or Long Covid, many people experience fear and isolation, and struggle with the impact on their lives. The care and support we deliver every day ensures everyone can live the life they want to. Across Scotland, we provide vital advice, information, and support through our No Life Half Lived strategy.
You’ll support us by carrying out smalls tasks online or in your community which will make a massive difference to people living with our conditions.
What you will be doing
- Liking and sharing posts on social media to help us spread our work
- Completing online surveys
- Signing campaigns or petitions
The skills you need
- Able to share posts on social media channels
- Access to a computer, tablet or smartphone
What's in it for you
- A flexible opportunity to volunteer around your busy life
- Make a real difference to people with our conditions
- Improve your own health and wellbeing
- Use, learn and develop new skills
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.
There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people.
However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes.
We believe that all young people are gifted and talented, regardless of their background.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!
If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:
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Have a passion for helping children and young people
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Provide online one-to-one tutoring support for 1 hour week
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Build pupil confidence in English.
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Have strong subject knowledge (confident enough to tutor up to GCSE)
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Work collaboratively with other tutors and mentors
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Have a minimum of an undergraduate degree or be working towards this
Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:
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A flexible schedule - you can choose online tutoring hours to suit your schedule
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The chance to grow your contacts and meet like-minded volunteers
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The chance to make a real difference in the life of a young person.
Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.
We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.
There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people.
However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes.
We believe that all young people are gifted and talented, regardless of their background.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!
If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:
-
Have a passion for helping children and young people
-
Provide online one-to-one tutoring support for 1 hour week
-
Build pupil confidence in Maths.
-
Have strong subject knowledge (confident enough to tutor up to GCSE)
-
Work collaboratively with other tutors and mentors
-
Have a minimum of an undergraduate degree or be working towards this
Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:
-
A flexible schedule - you can choose online tutoring hours to suit your schedule
-
The chance to grow your contacts and meet like-minded volunteers
-
The chance to make a real difference in the life of a young person.
Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.
We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
· Contacting beneficiaries and arranging to meet them at a mutually convenient time.
· Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
· Sign-posting clients onto local services providing specialist advice.
· Applying for funding on the behalf of the beneficiary through a specific process and system
· Arranging for the purchase of goods and services
· Keeping the beneficiary informed of their case progress.
· Liaise with the branch and regional office, regarding your availability.
· Keeping up to date with training and SSAFA news so that you are best able to support clients.
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
· Volunteering within the standards and values of SSAFA
· Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
· Local induction including assigning a person from the team who will be your main point of contact.
· Regular opportunities to meet and share best practice with other caseworkers.
· Range of support from central and regional volunteer operations team.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable with good listening skills, patience, and a positive attitude.
· Good communication skills both written and verbally.
· Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
· Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
· Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
· Ability to keep within boundaries of the role with regards to friendship or giving advice
· Reliable, prompt and trustworthy.
· Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Could you lead the national conversation on international students in the UK?
We’re looking for an exceptional individual to become our next Chair of Trustees. This is an exciting opportunity to lead an influential charity at the centre of international student policy and practice, helping to shape the future of international student experience in the UK at a critical time for the UK’s international education policy.
UKCISA is the UK’s national body supporting international students and the professionals who work with them. Our expert advice, guidance, training and advocacy helps to ensure that every international student studying in the UK has the best possible experience. As Chair, you will guide a committed Board of Trustees, ensuring strong governance and effective decision-making. You will work closely with the Chief Executive to set UKCISA’s strategic direction, safeguarding its mission and ensuring it continues to innovate and deliver value for members and students.
You will be a prominent ambassador for UKCISA, representing the organisation externally and building relationships with sector leaders, government, and partner organisations. Your leadership will help ensure that the perspectives of international students are reflected in policy development at a government and institutional level.
We are looking for an experienced charity trustee with executive leadership experience in the UK education sector. You will bring credibility, vision, and a commitment to international education, inspire confidence and command respect across our stakeholders, and lead with integrity and compassion. You will be supported by an experienced and knowledgeable team of staff and trustees, passionate about the international student experience and the objectives of our organisation.
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Remuneration: Voluntary (reasonable expenses reimbursed)
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Location: UK-based, with travel to meetings and events.
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Time Commitment: Four Board meetings per year (plus preparation), regular meetings with the Chief Executive, and representing UKCISA at external events.
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Term: Three years, renewable for two more terms plus one year. Starting summer 2026.
Applications close at 10 am on Monday 12 January 2026. Download the recruitment pack for details on how to apply.
The client requests no contact from agencies or media sales.
Bring your senior-level expertise to a committed and forward-thinking Board.
Unlock has achieved a great deal for the people we support, thanks to the talents and dedication of our staff, volunteers, and trustees. By listening to and working alongside people who face difficulties because of their criminal records, we have built a strong track record of identifying problems, developing solutions, and turning those solutions into real change. We also influence national policy and drive systemic reform.
We are now seeking a new Chair of Trustees to join our engaged and committed board.
About the role
Trustees play a crucial part in shaping Unlock’s leadership, strategic direction, and governance. As Chair, you will work in partnership with the Chief Executive to provide clear and inclusive leadership, ensuring that the board operates effectively and that the organisation remains focused on its charitable purpose. You will help the board set strategy, scrutinise performance, uphold good governance, and support the CEO and senior team to deliver Unlock’s mission.
About you
We would love to hear from you if you can bring the following attitudes and skills:
· Experience as a trustee and of working with or managing senior leaders.
· A willingness to offer advice to staff when needed, and to get involved practically where appropriate.
· A strong commitment to Unlock’s vision, values, and mission.
· Experience in the charity sector is helpful but not essential. If you have the right leadership qualities and a passion for our work, we will provide support to help you step confidently into the role. So if you’re new to the voluntary sector, please don’t let that discourage you from applying.
· We are committed to increasing diversity across Unlock, including within our board. We particularly welcome applications from people who have themselves faced and overcome the disadvantages associated with a criminal record.
If you’re energised by the prospect of helping to lead a small criminal justice charity with an impressive national impact, we would be delighted to hear from you.
To help people overcome the long-term disadvantages caused by their criminal records, and work with government, employers and others to enable people


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer HR & Volunteering Manager Wanted
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of people to transform lives?
Do you want to lead the recruitment, onboarding, and retention of volunteers who will unlock opportunity, resilience, and dignity for adults across the UK?
At Unlock YOUR Potential, we are seeking a Volunteer HR & Volunteering Manager—a visionary leader who will design and oversee a world-class volunteering programme. This is not just administration; it is stewardship of human potential, ensuring every volunteer feels valued, supported, and inspired to make lasting impact.
Your Role
As HR & Volunteering Manager, you will:
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Lead on the recruitment, onboarding, and retention of all volunteers.
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Build and manage a world-class volunteering programme rooted in dignity, clarity, and empowerment.
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Develop policies, training, and support systems that ensure volunteers thrive.
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Foster a culture of belonging, recognition, and resilience across our charity.
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Be the architect of our volunteer movement—ensuring every role contributes to transformation.
Why Join Us?
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Impact lives: Every volunteer you recruit multiplies the reach of our mission.
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Grow together: Leadership in HR and volunteering is a journey of shared strength and discovery.
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Belong: Join a warm, empowering community of volunteers across the UK.
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Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead as HR & Volunteering Manager. Together, we will unlock potential, restore dignity, and create opportunity across the UK.
Apply today and join us in shaping lives, futures, and communities.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it.
We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.
We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:
Monday 18:00 – 20:00
Thursday 10:00 to 14:00
We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
About the role
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
- Take helpline calls (listening and speaking on the phone)
- Respond to webchats (reading on-screen messages and typing responses)
- Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
- Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
- We have a WhatsApp group where you can keep in touch with other volunteers.
- Volunteer supervisors are available for one-to-one support and discussions.
- Access the training modules as many times as you want.
Who are we looking for?
You’re likely to enjoy volunteering in the Helpline Services if you:
- have a genuine curiosity about people and their experiences
- are able to understand written and spoken English
- are comfortable enough to speak on the telephone
- are comfortable with basic email functions
- have good administration skills
- enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
This is a volunteer role is remote, so you will need access to:
- a quiet place where you can work in privacy and not be overheard during calls
- a mobile phone or landline
- a computer or laptop
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please fill in our volunteer form that is linked to this opportunity.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.







