27.5 HOURS PER WEEK
PERMANENT CONTRACT
£24,111.27 (pro rata)
Closing date: Wednesday 30 September. 5pm.
Interview date: Week commencing 12 October 2020
Age UK Bolton are looking for an experienced Information and Advice Officer to help us provide essential support for local people over 50.
This is an exciting opportunity to develop the service to meet the changing needs of older people and adapt working practices as we look to reopen for face to face appointments.
With an up-to-date knowledge on benefits and pensions, strong IT and customer care skills you will be responsible for handling a wide variety of enquiries as well as supporting a team of volunteer receptionists and advisers.
Please complete the application form and the equalities form
If you would like to discuss the position, please contact Paul, Corporate Services Manager.
Interested in working at Citizens Advice Manchester?
Citizens Advice Manchester is an innovative and successful advice service, last year alone we helped clients with £19.3 million of debt . We are offering exciting opportunities for you to join our team at the forefront of money advice delivery.
Due to additional funding and the expansion of our service delivery we have a number of vacancies for Money Advice Caseworkers (or Trainees) to join our existing teams who deliver a multi-channeled debt advice casework service via telephone, face-to-face, email and webchat to clients across England and Wales.
We are seeking to appoint experienced and competent Money Advice Caseworkers to deliver face to face, telephone and digital advice to clients. Successful applicants will have:
- A minimum of one year’s full-time equivalent experience of delivering debt advice
- An ability to satisfy MAPS standards of competence at casework level
However, if you don’t have the necessary skills and experience to apply for the Money Advice Caseworker post, but have a passion for helping people resolve their financial problems , we are offering Trainee Caseworker positions. If you have:
- Experience working in a financially regulated environment such as banking or insurance
- A broad understanding and knowledge of debt advice
Then this role might be suitable for you! We can offer comprehensive training and support to enable you to achieve competence as a Money Advice Caseworker within 6-12 months.
Post: Money Advice Caseworker
Salary: £24,105 - £25,718 (dependent on experience)
Hours: 35 per week
Term: Permanent in line with funding
OR
Post: TRAINEE Money Advice Caseworker
Salary £20,746
Hours: 35 per week
Term: Permanent in line with funding
We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above roles attract a rewarding remuneration package with excellent terms including:
- A flexible 35 hour working week
- City Centre location
- Pension scheme
- Health Plan with integrated Employee Assistance Programme
- Generous holiday entitlement of 26 days per year (in addition to bank holidays)
Closing date: 10am on Wednesday 23 September 2020
Interview date: Tuesday 29 September 2020
PLEASE NOTE: PREVIOUS APPLICANTS NEED NOT APPLY
Citizens Advice Manchester has a strong commitment to equality and working with diverse communities.
We have an exciting opportunity for someone with benefits advice experience to join our team providing face to face, telephone and Web chat support for Universal Credit claimants. If you have a good understanding of the benefits system and would like to be involved in an innovative project then we would love to hear from you. Trainee positions considered for those with limited welfare benefits experience.
The successful applicant will provide advice and support to people enquiring about entitlement to Universal Credit, assist with helping them make a claim and to get their first payment on time and making sure they’re ready to manage it when it arrives.
Benefits
Holidays: 28 days plus bank holidays pro rata
Employer Assistance Program
Recruitment Timeline
Closing date: 21 September 2020 at 9am
Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.
Citizens Advice Bury & Bolton are an independent, impartial and not-for-profit charity. As an organisation, we provide free, confidential, independent and impartial advice and information.
Our services are focused on supporting communities who are most vulnerable and those who are locked out of the welfare system, or on the verge of being excluded.
We can help with housing and welfare benefit issues or deal with queries about immigration and/ or community care issues. We can advise on legal matters, answer questions about money advice too. We also have lots of experience on family and personal matters too.
We have a strong, client focused team of paid staff and volunteers.
Citizens Advice Bury & Bolton is one of only a few local Citizens Advice offices across the county able to provide immigration & asylum advice to everyone. We have been providing an immigration advice service for over 20 years and have fully accredited advisors.
All of our immigration work is regulated by the Office of Immigration Services Commissioner.
Click here to view the role description & person specification
To apply – simply submit your CV.
There is no closing date set for this vacancy – we will appoint as soon as able to successfully interview.
If, following review of your CV, you are shortlisted for interview, we will ask you to complete and submit a full application.
Senior Support Worker
Are you currently a Support Worker looking to move into a Senior Support Worker position? Are you interested in a career where you will make a real difference to young people’s lives? Do you understand the challenges which young people face in daily life? Maybe a career with them is for you…
They are currently looking for a Senior Support Worker, or an experienced Support Worker looking to develop into a senior post. You support the Deputy and Residential Manager in supervising a team of staff with the aim to help their young people move into independent living in the future.
You will be based within their Residential Home in Bury working shifts over a 37.5 hour week consisting of earlies, lates and sleep-ins.
Company Benefits
- Competitive pay (£10.43 p/h + £100 bonus after completing 6-month probation)
- 22 days holiday + 8 bank holidays
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance 2 x your annual salary
- Enhanced maternity/paternity leave
- Paid Induction (Running over 7 days)
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)
Your role as a Senior Support Worker
- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To work alongside the Deputy and Residential Manager to support with the management of staff and smooth running of the home
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per their attached document (Writing reports, general office admin etc)
Requirements of a Senior Support Worker
- NVQ Level 2 qualification or equivalent within Care
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria
- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs
Due to the current climate regarding the Covid-19, all of their interviews are now taking place as a Video/Audio Interview over Microsoft Teams.
Training will be carried out at the beginning of each month over 7 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.
The closing date for this position is Saturday 4th October 2020, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.
Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
They reserve the right to close the advert early, should they appoint a suitable candidate.
You may have experience of the following: Support Worker, Senior Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.
Ref: 94161
Job Title: Outreach Support Worker
Salary: £ 22,178.00 pro rata
Status: Substantive
Hours: 37.5 hours per week, including early mornings, evenings and weekends.
Holidays: 22 Days plus Bank Holidays pro rata
Based at: Locations throughout the Wigan Borough
Responsible to: Outreach Team Lead
Accountable to: Queen’s Hall Action on Poverty Trustees
Closing Date : 12 Noon 23rd September 2020
Interviews : W/C 28th September
*** Please note that the vacancy may close early if a satisfactory number of applicants are received ****
SUMMARY
The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. We are looking for an Outreach Support Worker to engage with individuals in the borough who are rough sleeping and who at present do not access services. The Post Holder will utilise their skills and experience to continue to work towards and develop partnerships, develop specific referral pathways into accommodation and recovery services, gather intelligence, build trust and respect, and lead and contribute to extensive outreach within the community.
JOB PURPOSE
The post holder will, in partnership with other existing services and organisations, identify barriers into accommodation and treatment and work on creating and delivering solutions to these barriers. The post holder will also focus on early intervention, assertive and pro-active attrition work engaging individuals who are rough sleeping. The Outreach and Engagement team will be responsible for contributing to the overall performance of the service to ensure that contractual output targets are achieved.
They will also be required to record and input data and information in order that the service operates within contractual, administrative and financial requirements. The post holder will be required to work across a number of operational sites across the borough as required and work flexibly to maintain the most appropriate level of service provision. This will include evening and weekend working and extensive street outreach. The post holder will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
*** The Brick is committed to promoting a diverse and inclusive workplace, which attracts all candidates and signals our commitment to celebrate and promote diversity. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of our workforce.
We offer a range of family friendly, inclusive employment policies, flexible working arrangements and support or staff from different backgrounds****
The client requests no contact from agencies or media sales.
Support Worker
Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the challenges which young people face in daily life? Is a career as a Support Worker the next step in life for you?
Our client is currently looking for a kind, caring and friendly person to join their professional team as a Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.
You will be based within their Residential Home in Bury working shifts over a 37.5 hour working week consisting of earlies, lates and sleep-ins.
Company Benefits
- Competitive pay (£9.54 p/h + £100 bonus after completing 6-month probation)
- 22 days holiday + 8 bank holidays
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance 2 x your annual salary
- Enhanced maternity/paternity leave
- Paid Induction (Running over 7 days)
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)
Your role as a Support Worker
- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)
Requirements of a Support Worker
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
Desirable Criteria
- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs
Due to the current climate regarding the Covid-19, all of their interviews are now taking place as a Video/Audio Interview over Microsoft Teams.
Training will be carried out at the beginning of each month over 2 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.
The closing date for this position is Thursday 8th October 2020, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.
Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
They reserve the right to close the advert early, should they appoint a suitable candidate.
You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.
Ref: 94219