Adviser jobs in london, greater london
We are delighted to be supporting a London-based institution in their search for a temporary Disability Advisor to join their Student Support team. Running for 1-month in the first instance, this is a full-time role based fully onsite in Central London.
This is a fantastic opportunity for someone with specialist knowledge of disability support in Higher Education, who is passionate about promoting accessibility and student wellbeing.
Key Responsibilities for this role include:
- Providing expert advice and tailored support to students with disabilities, including mental health and long-term health conditions.
- Coordinating reasonable adjustments and Inclusion Plans and supporting students through the Disabled Students Allowance (DSA) process.
- Conducting in-house needs assessments for international and non-DSA-funded students.
- Acting as a key contact for students in crisis, working closely with the Mental Health Coordinator and wider support teams.
- Advising staff on inclusive practices and delivering disability awareness across the institution.
- Maintaining accurate, confidential records and contributing to the development of student-facing resources.
To be considered for this position, you should possess:
- In-depth knowledge of disability legislation, including the Equality Act.
- Experience supporting students in a Higher Education setting.
- Familiarity with DSA processes and inclusive learning strategies.
- Strong interpersonal, problem-solving, and organisational skills.
- A collaborative, empathetic approach and the ability to work independently.
If you're committed to creating an inclusive academic environment and supporting students to thrive, we'd love to hear from you.
CVs will be reviewed on a rolling basis, so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Early Years Advisor
We are looking for Early Years Advisors to join the team supporting the contract delivery of our Maths Champions programmes.
Maths Champions is an online professional development programme, enabling early years settings to access CPD from their setting without the need to release staff to attend external training. The programme provides a range of evidence based training, reflective tools, resources and support from an Early Years Advisor.
This role offers remote working and there are 8 positions available.
Position: Early Years Advisor (Champions Programme) x8 posts
Location: Homebased
Hours: 37 hours per week
Salary: 30k increasing to £32k following probation
Contract: Fixed term contract until 31st July 2027
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 3rd October 2025. Interviews will be taking place on a rolling basis commencing from 15th September and if suitable candidates are found the role may close earlier than advertised.
The Role
You will support the contract delivery of the Maths Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the Organisation’s mission to promote quality in early years for UK and international customers.
Working closely with other early years advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.
You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.
About You
You will have experience of working in early years, leading practice specifically in maths language, literacy and communication as an early years professional or an early years teacher
Successful candidates will have experience of:
- Coaching and mentoring early years practitioners to support practice improvement
- Customer service or related experience
- Multi-agency partnership working
- Developing and securing strong partnerships
- Involvement with early year’s networks or groups
- Product development and review
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Early Years, Early Years Advisor, Early Years Practitioner, Early Years Teacher, Programmes, Programme Officer, Maths, Teacher, Teaching, Coaching, Customer Service, Education, Schools. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. We have come a long way in that time – from a straightforward homework club to a well-established community support charity, transforming the lives of 2500 people each year.
Our dedicated staff team is essential to the success of everything we do. Together, we work towards creating a fairer society where everyone gets the opportunity to achieve their ambitions. We do this by providing high quality services driven by individual needs. Working at ClementJames will put you at the forefront of making positive social change, helping local children and adults to grow and succeed.
Our programmes and services have expanded substantially over the past five years and we have exciting plans for further development. At this important time, we are looking for a high calibre candidate to join our Employment Skills Programme. You will play a vital role in delivering 1-2-1 and group sessions with the aim of building the confidence, knowledge and skills of adults looking for employment and training opportunities. You will have a passion for understanding and learning about the challenges that our clients face and help ClementJames maintain meaningful relationships with our stakeholders. You will report to the Head of Employment Skills.
ClementJames recently introduced a 9 day fortnight policy through which staff members will work 9 days over a fortnight and have a Friday off. We have introduced this as a way of prioritising staff wellbeing, and ensuring individuals have a strong work-life balance. This policy will apply to you. If you believe that everyone should have the opportunity to realise their ambitions and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
Key Responsibilities
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Contribute to team
Essential Criteria:
Experience and Skills:
- Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
- Minimum 2 years f debt advice experience
- Prven record of good quality debt advice
- Prvided casework support
- Experience in a client-facing service envirnment
- CMS experience (Advice Pr preferable)
- Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams
Communication and Interpersonal Skills:
- Clear cmmunication skills and a strong command of the English language, oral and written
- Ability t communicate with internal and external stakeholders
- Advcacy skills
- Ability t remain non-judgmental
- Awareness f, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community
Personal Attributes:
- Ability t work as part of a team and be open to receiving feedback and learning from others
- Ability t give and receive feedback objectively and sensitively
- Custmer-focused attitude and a commitment to delivering exceptional service
- Tenacity t remain persistent throughout a difficult situation with excellent problem-solving skills
- Ability t think outside the box and be open to new challenges
Commitment:
- A cmmitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
As the HR Advisor at The Careers & Enterprise Company, you will report to the HR Manager and play a crucial role in supporting the business and wider HR team in a diverse HR generalist role that offers a great opportunity to grow and develop across a range of HR functions. You will cover a range of duties including providing HR advice and support to the business including line managers and employees, proactively helping to manage timely responses to internal and external enquiries to the HR shared inboxes, managing the monthly payroll and supporting with a range of administrative and reporting duties. You will also get to work directly with the HR Manager on the wider HR strategy including employee engagement, recruitment, systems and data analysis.
We are looking for a qualified HR Advisor or an HR professional that aligns with our company mission, who is ambitious and looking to progress their career in a new role. You will be pro-active and highly motivated, with exceptional interpersonal and communication skills that is comfortable interacting with staff at all levels. The ideal candidate will have experience in a similar role and will be able to hit the ground running in this rewarding, busy and varied role.
We are a friendly team of three people that reports into the Director of HR and Operations and are looking for a true team player that has strong ethics, understands the confidential nature of working in an HR team coupled with a good understanding of HR processes and procedures.
Location: Central London/hybrid working with attendance in the office required 2 days per week.
Contract: Full-time, fixed term for one year.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.
Please describe in your cover letter:
- How do you meet the experience, skills and competency criteria detailed in the job profile?
- Are you CIPD or part CIPD qualified or working towards a HR qualification?
Closing date: Midnight on 30th September 2025.
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Advisor
Reports To: Helpline Supervisor
Salary: £17,280
Hours: 22.5 hours/week
Contract: Part-time, initial 12-month contract (renewable)
Location: Office-based (London) – some evening/weekend work required
Role Purpose:
The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed.
Helpline Advisors will support service users via multiple channels—phone, email, SMS, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident.
Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality.
Role Responsibilities:
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Answer incoming calls from victims of hate crime with empathy and professionalism.
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Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports.
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Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
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Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals.
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Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action.
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Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff.
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Maintain strict confidentiality in accordance with data protection and safeguarding policies.
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Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach)
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Participate in supervision, debriefs, team meetings, and reflective practice sessions.
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Participate in training and professional development to stay informed of relevant legislation, policies, and best practices.
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Contribute to service evaluation and team-wide improvements.
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Work as part of a small, supportive team.
Person Specification:
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Experience in helpline, support work, or similar client-facing roles.
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Understanding of hate crime and its impacts, particularly on Muslim communities.
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Excellent listening, communication, and note-taking skills.
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Ability to manage emotional content and maintain professional boundaries.
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Strong understanding and knowledge of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Ability to work independently and manage time effectively in a remote/hybrid setting.
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Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset.
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Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary.
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Commitment to the values of equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by early September/ October. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
Temporary People Advisor – Fully Remote
£19.28 per hour | Start ASAP | 6 weeks initially
We’re looking for an experienced People Advisor to join a national charity on a temporary basis, providing proactive HR advice and guidance across the organisation. This is a great opportunity for someone who enjoys working in a fast-paced environment and supporting managers with a wide range of people matters.
The role:
Provide advice and case management on employee and volunteer relations, including absence, performance management, restructures, TUPE, disciplinary and grievance.
Coach and support managers through complex HR processes, increasing their people management capability.
Develop and embed inclusive, legally compliant people policies.
Support the delivery of Equality, Diversity and Inclusion initiatives.
Identify trends and recommend people-focused solutions for continuous improvement.
About you:
Strong background in HR advisory, employee relations, and organisational change.
CIPD qualified (or working towards).
Good working knowledge of UK employment law.
Skilled in coaching, communication, and building relationships at all levels.
Confident handling complex cases with sensitivity and professionalism.
Details:
Start date: ASAP
Duration: 6 weeks initially
Rate: £19.28 per hour
Location: Fully remote
If you’re an experienced HR professional with a people-focused approach and immediately available, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Citizens Advice Hertsmere, outreach across various locations
Purpose of the Role
To deliver high-quality energy advice and advocacy to individuals and households, particularly those vulnerable or experiencing fuel poverty. The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions.
Key Responsibilities
- Provide tailored energy advice via:
- Face-to-face appointments and Telephone
- Community events and workshops
- Support clients with:
- Understanding fuel tariffs and energy bills
- Improving energy efficiency and thermal comfort
- Accessing grants, rebates, and financial support
- Resolving issues with energy suppliers
- maintain accurate case records and report outcomes
- Meet project targets and comply with funder requirements, Build partnerships with local agencies and stakeholders
- Contribute to Citizens Advice’s research and campaigns
- Stay up to date with relevant legislation and policies
Person Specification
Essential:
- Experience in advice-giving or customer support (e.g., call centre, community outreach or within Citizens Advice)
- Ability to manage workload independently and meet targets
- Strong communication and interpersonal skills
- Commitment to equity, diversity, and inclusion
- Willingness to undertake NEA Level 3 Energy Awareness training
Desirable:
- NEA Level 3 or 4 qualifications in energy awareness or decarbonising homes
- Experience working with vulnerable communities
- Familiarity with Citizens Advice systems and values
Benefits
- Generous
- office closure days over Christmas
- Pension contributions
- Flexible and some hybrid working options considered
- Free Parking
Are you passionate about the Church’s role at the heart of community life? Do you have the drive to support parishes in living out their faith through social action and local engagement?
The Diocese of Rochester is seeking a Community Engagement and Social Action Adviser to join our dynamic team supporting parishes as they respond to the needs of their communities. You’ll work to equip churches to live out the third and fourth Marks of Mission—responding to human need and transforming unjust structures—enabling local Christian communities to show God’s love in action.
About the Role
Reporting to the Lead Community Engagement and Social Action (CESA) Adviser, you’ll play a key part in helping churches understand their local contexts and develop impactful responses to social needs. You’ll support parishes in accessing data, funding opportunities, and partnerships, while also helping grow volunteer-led community initiatives across the Diocese.
Your key responsibilities will include;
· Planning and supporting the delivery of diocesan community engagement and social action initiatives
· Taking the lead on key social issues affecting local communities
· Offering advice and signposting on funding, partnerships, and best practice
· Developing and analysing local demographic data to inform parish strategy
· Coordinating and expanding community networks across the Diocese
· Encouraging and equipping parish volunteers and community hubs
· Building strong relationships with parishes and external partner organisations
· Acting as a bridge between local churches and wider community stakeholders
You will be a visible and supportive presence across the Diocese—helping churches to connect deeply with their communities and respond with creativity, compassion, and confidence.
About You
We’re looking for someone who is:
· A disciple of Jesus with a deep commitment to faith in action and social justice
· Experienced in community engagement, social action or voluntary sector work
· A skilled communicator who is approachable, encouraging, and adaptable
· A natural networker who can build strong partnerships across sectors
· Organised and detail-oriented, with the ability to manage multiple projects
· Experienced in project coordination and working with volunteers
· Comfortable analysing and presenting data to support local planning
· Confident using Microsoft Office and digital communication tools
Desirable: Bid-writing experience, and familiarity with Church of England parish structures and contexts.
There is an Occupational Requirement (OR) for the postholder to be a communicant member of the Church of England (or a Church in communion with it, or a member Church of Churches Together in England, Council of Churches for Britain and Ireland, or the Evangelical Alliance).
This role is based at our Diocesan Office in Rochester and offers hybrid working arrangements. Travel across the Diocese including some evenings and weekends.
What we can offer:
· Flexible working, hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
We are seeking a dedicated HR Advisor to join their Human Resources team on a fixed term maternity cover until December 2026. You will play a vital role in supporting LCM's mission through excellent people management. You'll provide professional HR advice and guidance to leaders and staff, ensuring all operational HR support is delivered to the highest standard while upholding LCM's Christian values.
This is an exciting opportunity to work collaboratively within a caring HR team, supporting everything from recruitment campaigns and case management to occupational health referrals and employee administration. You'll help maintain and update HR systems, conduct exit interviews, and contribute to projects that enhance HR processes across the organisation.
Working in a supportive, mission-focused environment, you'll be part of ensuring LCM can effectively reach those on the margins of society through well-supported, motivated staff and robust HR practices.
The successful candidate must be able to demonstrate:
- Some previous experience in an HR role or evidence of a clear commitment to develop a career in HR.
- Part-CIPD qualified (minimum Level 5) or equivalent experience with good academic track record.
- Strong attention to detail and accuracy in written and numerical work.
- Strong Christian faith and prayer life – a committed and practicing Christian.
- Right to work in the UK.
You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.
Please see the Candidate Pack for more details.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith.
Location: Hybrid, London (min two days per week onsite)
Closing date: Wednesday 24th September 2025
Charisma vetting interviews to be completed by: Monday 29th September 2025
Interviews with LCM: w/c 6th October 2025 (in-person)
Are you a great listener? Do you love to help solve problems? Can you help people by taking complex, technical information and translating it for people who vulnerable, and people in crisis?
We are working with an amazing mission led organisation to support them in finding a great Helpline Advisor. The role would see you using those great listening and problem solving skills, and supporting people in crisis, and vulnerable people.
There is an opportunity to work mainly remotely, visiting the London office once a month on a flexible basis. If you prefer to be office based, that is also possible. You will work with other advisors so that you can support each other, and increase your learning. The role also home working for the remainder of the week, enabling great flexibility.
The role will see you managing multiple referrals at any one time. Your comfort in moving at pace from one conversation to another, whilst ensuring that the information that you provide is correct and fully understood will be key. You will also be learning which cases to refer to other areas and will not be owning casework. There is great training in place, and the right candidate will be fully supported in getting up to speed in this hugely impactful role.
The ideal candidate will have a clear and reassuring telephone manner, and the ability to communicate complex information in a simple and client friendly manner.
We are recruiting for a number of roles, and interviews will be held in London in the first week of September.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
We are recruiting for a IDVA to join our team in Wandsworth; the scope on this job involves….
Job Title: IDVA
Location: Wandsworth
Salary: £28,857.12 per annum
Contract type: Full-time, Fixed term (Until August 2026)
Hours: 37.5
Refuge is recruiting Independent Domestic Violence Advocates for our new service in Richmond and Wandsworth to focus on supporting survivors of financial and economic abuse.
As an Independent Domestic Abuse Advocate, the post holder will provide high quality independent advocacy. The job involves ensuring that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
We are looking for someone who is passionate, committed and cares about the work Refuge undertakes. Candidates will be expected to demonstrate an in-depth knowledge of domestic abuse and the impact this has on survivors and their children. They will be able to work under pressure to effectively manage risk and provide needs-led support to clients with a variety of support needs.
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. This is an opportunity to join a brand-new service and improve the local multi agency partnership to recognise, reject and respond to all forms of gender-based abuse.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 1 October 2025
Interivew date: 9 & 10 October 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
About the role
As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.
About you
We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
For more information on this role please download the attached job description.
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings)
Contract: Fixed term to 31st March 2026 with the possibility of extension dependent on funding
Reports to: Head of Helplines
Salary: £24,664.12 pro rata - not including London Weighting (£28,876.12 pro rata including London Weighting)
Closing Date: Applications should be submitted by 12 noon 24th September 2025.
Interviews will be held on 2nd and 3rd October 2025. All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.
Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.
REF-223630
People Support Advisor - Part-Time - 4 Days a week
Location: London Contract Type: Fixed-term (Maternity Cover) - 9 months
Hours: 30 hours per week - Hybrid Working
Salary: £26,847 for 30 hours
We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.
About the RoleAs a People Support Advisor, you'll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You'll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.
Key Responsibilities:
- Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
- Provide clear, friendly, and professional HR advice across a wide range of topics.
- Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
- Escalate complex queries to senior colleagues or specialist teams as needed.
- Support process improvements and contribute to team performance reviews.
- Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.
What You'll Bring:
- Experience in HR support and processing within a large organisation.
- Strong understanding of HR policies and procedures.
- Excellent communication and customer service skills.
- Ability to manage high volumes of work with accuracy and minimal supervision.
- Proficiency in Microsoft Office and HR systems - Experience using iTrent is a must for this role.
- CIPD Level 3 or equivalent experience.
- A values-led approach and willingness to work within a mission-driven organisation.
Desirable Extras:
- Degree in a relevant subject
- Experience in the not-for-profit sector
- Familiarity with IT ticketing and phone management systems
Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV
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Early Learning and Childcare Advisor
We are looking for an Early Learning and Childcare Advisor to join the team based in Scotland, in this remote working role.
Position: Early Learning and Childcare Advisor
Location: Remote/Scotland
Hours: Part-time, 18.5 hours per week
Salary: £28,000 - £32,000 pro rata
Contract: Temporary contract until 31st March 2026
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 10th October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.
The Role
The Early Learning and Childcare Advisor supports the organisations contribution to policy development and guidance on the delivery of early learning and childcare. Ensuring an effective voice of the sector in Scotland is critical to success, as will strengthening support for and developing our membership base. The Early Learning and Childcare Advisor supports delivery of the Scottish Government contract ensuring achievement of targets.
The role also involves the development of training, publications and other products and services for Scotland members.
The Early Learning and Childcare Advisor will be supported by the National Operations Manager (Scotland) and the NDNA central team.
Main duties include:
- Support the National Operations Manager (Scotland) to ensure Scottish Government contract is delivered to meet all agreed criteria
- Support policy development and guidance on the delivery of early learning and childcare in Scotland, ensuring nurseries have access to appropriate information, support, guidance, and training to contribute to improved quality of delivery of early learning and childcare
- Track and report on sales and trends to inform the development of products and services
- Support the National Operations Manager (Scotland) in the completion of sector consultations
- Gather intelligence and research from nurseries and public and third sector partners/stakeholders to inform on national policy and representation work and Scottish Government national policy as related to private nurseries
- Ensure effective dissemination of information to members, colleagues, other agencies
- Develop and maintain effective partnerships and relationships with partners and other agencies at regional and national level to enhance and promote activities and ensure maximum benefit for long-term sustainability and our members
- Promote the benefits of membership and access to its products, services and support
About You
We are looking for someone with a degree level qualification or equivalent experience in childcare and also:
- First hand experience of working in an Early Learning and Childcare role
- Experience of managing a demand-led workload
- Business and strategic planning
- Strong customer service or related experience.
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as EYF, Childcare, Nursery, Teacher, Teaching Assistant, Early Years Advisor, Childcare Advisor, Early Years and Childcare Advisor, Early Years and Childcare Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.