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Top job
Citizens Advice Hounslow
Multiple Locations
Advisers: up to £27,000 depending on experience, Trainee Advisers: up to £23,000 depending on experience
Top job
Papyrus Prevention of Young Suicide
Multiple Locations
NJC Scale SCP 24-28 (£28,672- £32,234 per annum pro-rata for 30 hours)
HOPELINEUK Advisers - Warrington & Cardiff

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The Baytree Centre
SW9, London
£25,000 - £35,000 per year fte
The Baytree Centre is a women's charity in the heart of Brixton and we are recruiting for a Welfare Adviser
Reaching Families
West Sussex
£23,000 - £26,000 per year
Seeking an experienced and enthusiastic benefits advisor to help shape a new service for families of children with SEND
Alzheimer's Society
Warrington, Cheshire
£13963 - £14813 per annum
Freedom from Torture
Newcastle upon Tyne
£29,532 - £34,257 per year pro rata for part-time hours
East European Resource Centre
£19,848 - £23,836 per year depending on experience
Salisbury Diocesan Board of Education
Multiple Locations
£25,100 - £27,372 per year
Develop innovative Community Hubs, enable practice that meets the needs of CYP & creates a culture of instinctive community engagement
Alzheimer's Society
£20,363 - £21,603 actual per annum (depending on skills and experience)
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Citizens Advice Hounslow
Hounslow, Greater London
Advisers: up to £27,000 depending on experience, Trainee Advisers: up to £23,000 depending on experience
Permanent, Part-time, 22.5 to 37.5 per week, Full-time
Job description

Location: Home working (option to be office-based in Hounslow)
Closing date: Wednesday 17 November 2021
Interview date: To be arranged directly with shortlisted candidates

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. We want to expand our capacity for telephone advice; hence we are looking for experienced Advisers or Trainee Advisers with the ability to provide telephone advice to clients through our helplines.

In particular, the role requires you to:

  • conduct a thorough holistic exploration of the problem(s) to gain an accurate picture of the client’s situation
  • do a benefit calculation as standard for clients over the phone
  • give full advice and, if required, make a referral or signpost
  • write up case notes to Citizens Advice national standards

We will consider trainee advisers who have done the adviser training and have been exposed to sufficient generalist work (on route to achieve the adviser certificate or an equivalent qualification).

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

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Starting Address
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Posted on: 22 October 2021
Closing date: 17 November 2021
Tags: Advice, Information,Advocacy
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