Based in Port of Spain – Trinidad

One-year fixed-term contract renewable – competitive salary

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a worldwide movement of national organisations working with and for communities and individuals.

The job holder coordinates and provides overall support to the Member Associations in the Caribbean to increase their impact and sustainability from a holistic understanding of their relevance, challenges and opportunities and the country contexts where they work.

This position will be based in Port of Spain – Trinidad, although initially can be performed remotely due to current COVID-19 restrictions.

You have a minimum of 5 years of providing Organisational Development advice to civil society organisations based in the Caribbean. You have sound knowledge of governance, organisational development, strategy implementation and management including planning, budgeting and reporting. You possess a good understanding of the challenges and capacity strengthening needs of national organisations working in financial sustainability and are highly competent in strategic management of non-profit organisations. Your understanding of political, cultural and socio-economic dynamics across the Americas and the Caribbean, particularly in the Caribbean is outstanding. Your English is at native level. Knowledge of French or other Caribbean languages is an asset. You are committed to Sexual and Reproductive Health and Rights and gender equality.

CVs will not be accepted.  For further information and an application form, please see our website  or contact Human Resources, IPPF, 4 Newhams Row, London SE1 3UZ  or email.   Application form available in Large Print, Audio or Braille. We regret only shortlisted candidates will be acknowledged.

Closing date:  15 March 2021

Interviews: 18-19 March 2021 remotely

Applications are particularly welcome from candidates openly living with HIV/AIDS. IPPF is committed to equal opportunities and cultural diversity. Candidates from all sections of the community are welcome to apply.

IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. 

Americas Adviser

Americas and the Caribbean Regional Office

Based in Bogota - Colombia

One-year fixed-term contract renewable – competitive salary

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a worldwide movement of national organisations working with and for communities and individuals.

The job holder coordinates and provides overall support to the Member Associations in Latin America and the US to increase their impact and sustainability from a holistic understanding of their relevance, challenges and opportunities and the country contexts where they work.

This position will be based in Bogota Colombia, although initially can be performed remotely due to current COVID-19 restrictions.

You have a minimum of 5 years of providing Organisational Development advice to civil society organisations based in Latin America. You have sound knowledge of governance, organisational development, strategy implementation and management including planning, budgeting and reporting. You possess a good understanding of the challenges and capacity strengthening needs of national organisations working in financial sustainability and are highly competent in strategic management of non-profit organisations. Your understanding of political, cultural and socio-economic dynamics across the Americas and the Caribbean, particularly in Latin America is outstanding. Your Spanish is at native level and your English is excellent. You are committed to Sexual and Reproductive Health and Rights and gender equality.

CVs will not be accepted.  For further information and an application form, please see our website  or contact Human Resources, IPPF, 4 Newhams Row, London SE1 3UZ or email. Application form available in Large Print, Audio or Braille. We regret only shortlisted candidates will be acknowledged.

Closing date: 15 March 2021

Interviews: 18-19 March 2021 remotely

Applications are particularly welcome from candidates openly living with HIV/AIDS. IPPF is committed to equal opportunities and cultural diversity. Candidates from all sections of the community are welcome to apply.

IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. 

CPAG has been funded by Barclays Bank to deliver a one-year project which will ensure that women and children experiencing domestic abuse have high quality advice on claiming social security benefits and tax credits.

The project will deliver a dedicated expert advice service open to professionals and volunteers working with survivors of domestic abuse, as well as resources in print and online to resolve the particular issues with the benefits system which survivors face.

The project worker will gather information and case studies on problems in the provision of benefits for survivors and make recommendations for changes in policy and practice to decision-makers in order to improve support for survivors and the wider community.

The position is home-based with occasional travel to our London offices and other locations when public health rules allow.

Open to job share and other flexible working arrangements. We will also consider applicants seeking a secondment from their current employer.

We are looking for a post holder to provide one-to-one immigration advice and casework (up to OISC level 2)  to Hackney based migrants. The advisor would also provide support around housing and homelessness, benefits, and family and community care law.  The advisor will take referrals from Hackney Migrant Centre, the local authority and others in the Borough.

Led by the Project Coordinator, the post holder will be responsible for the delivery of immigration advice and casework to migrants referred by the Local Authority and Hackney Migrant Centre and other organisations. You will need to explore sensitively the options available to migrants to regularise their immigration status and access services and support. Evidence arising from your work will be used to advocate for migrants’ rights.

Due to Covid-19 all our services are currently delivered remotely with a view to a staged return adjusted to evolving circumstances and clients’ needs.

The ideal candidates will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). They will have a good understanding of the challenges faced by these groups, including destitution and inability to access services due to ‘no recourse to public funds’ status. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at-risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We have more than 35 years of experience working with migrant communities, and in 2019 we supported around 2,000 people through expert legal advice, housing and peer support. Our holistic approach supports people away from a point of crisis and destitution towards safety, economic independence, social engagement and greater emotional wellbeing.

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

To apply, please complete the application form on our website. Please note - we do not accept CVs.

Junior HR Advisor

Job Description

Department/Team Theatre Management

Responsible to Head of HR

Contract Full-Time – One Year Fixed Term

Location: The Old Vic, 103 The Cut, London, SE1 8NB

Hours: 40 hours per week from 10am to 6pm, Monday to Friday, although additional hours may be necessary in order to fulfil the requirements of the post

Salary: £30-33k per annum depending on skills and experience

Purpose of job

The HR team consists of a Head of HR and this newly created role. You will work closely with the Head of HR, Business Director, Head of Inclusion, payroll team and line managers to provide support on a wide range of HR matters, including all aspects of the employee lifecycle, pay and benefits and provide basic first line advice for any employee relations issues such as absence, disciplinary, grievance and performance.

As the team is small, there is a number of administrative tasks that both the Junior HR Advisor and the Head of HR will share. There will be lots of exciting projects to get stuck into, including a new HRIS and payroll system roll out, which will reduce the volume of admin over time and you will work closely with key stakeholders to deliver key Equality, Diversity & Inclusion actions, improve the wellbeing of our teams and drive our engagement and culture initiatives.

Areas of responsibility

1. Recruitment and staffing

• To ensure a smooth process for approving vacancies, advertising roles, shortlisting of candidates and coordinating interviews
• Advising on inclusive recruitment best practice
• Working with line managers to deliver a fantastic welcome and onboard of all new starters
• Maintaining full ownership of the Jobs inbox and answering any recruitment related queries.
• Support the Head of HR and hiring managers as required on interviews and templates to uphold best practice.
• Track success and cost effectiveness of recruitment advertising campaigns and how to improve them going forward.
• Working with external agencies and partners on roles as needed from time to time.
• Producing recruitment and ED&I metrics and analysis as requested.
• Work with the Head of HR to ensure we offer the best possible candidate experience to all applicants.

1. On-boarding and off-boarding:

• Drafting and issuing all necessary new joiner paperwork (including a variety of contracts) and carrying out right to work checks, reference checks, arranging DBS checks (where relevant) and arranging IT access.
• Facilitating induction process for all new hires (including buddying-up, induction breakfast, induction planning with hiring manager and first month check in, welcome emails).
• Tracking probationary periods and review forms and providing advice to line managers in the event of poor performance.
• Manage leavers process for all leavers (documentation, removal from systems, IT forms and exit interviews).

1. Employee Relations:

• Provide basic first line advice to line managers with initial concerns/queries
• Escalate any complex queries or cases to the Head of HR.
• Work with the Head of HR and line managers to sense check all outcome letters and formal paperwork.
• Attend investigation or disciplinary hearings as needed and write up minutes in an accurate and timely manner.

1. Policies and procedures

• Work with the Head of HR to review current policies and procedures, including the staff handbook to keep these up to date

1. HR Data & Systems:

• Support the Head of HR with the roll out of the new HRIS, ATS and Payroll systems
• Maintain accuracy of HR data on Breathe HR, and filing of information on the People Drive, Public Drive and Intranet (along with updating Org Charts, Press Night and Preview Lists, Website and Programmes).
• Preparing workforce data reports as required
• Manage retention of all HR data in line with GDPR regulations and Internal Data policies

1. Remuneration, Payroll and Benefits:

• Tracking and collating all pay-related changes on a monthly basis and liaising with Payroll team ahead of cut off
• Support the Head of HR on administration and maintaining up-to-date benchmarking throughout the year for Salary Review Cycle.
• Administrating salary review and salary increase processes for unionised and non unionised staff (with guidance from the Head of HR).
• Raising purchase orders, coding all HR invoices as required

1. Talent Development

• Support the Head of HR on the roll out of the Annual Performance Review and Feedback process.
• Coordinate data capture of feedback and ensuring process completed on time.
• Carry out Training Needs Analysis (TNA) and support Head of HR to track all learning and development activity.
• Support on coordination of company wide training

1. Wellbeing & Engagement:

• Collate Staff Survey feedback, analyse data and provide initial report findings to the Head of HR
• Support on administration and follow up for absence, compassionate and family leave requirements in line with good practice, regulations and company policy.
• Support on the initiation, planning and roll out of wellbeing and engagement initiatives.
• Work with the Head of HR on the administration and tracking of the Guardians Scheme.
• Participate as an active member of the Culture Club and engage in activities and Theatre life.

This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level.

Person Specification

This role would suit an HR Coordinator or a Junior Advisor who has some experience of advising on policy and best practice and is looking to progress in their career. Ideally coming from a previous HR Advisory or Administrative role, the successful candidate will possess a good understanding of the objectives of HR and will have familiarity with key employment legislation, with an eye on upcoming changes and developments. They may also be studying towards their CIPD qualification or have an interest in pursuing this. You will receive support and mentoring on all employee relations matters as you become more comfortable and build your ER experience.

The Junior HR Advisor will be an exceptional communicator, highly organised and comfortable working in a busy environment with changing priorities. They will have excellent attention to detail and strong time management skills, be numerate and confident with all Microsoft packages (Excel in particular), be able to deal with sensitive issues and confidential information with tact and diplomacy and be comfortable adapting to changing priorities. Along with the Head of HR, they will also act as a champion for equality & diversity and ensure compliance with confidentiality and data protection at all times.

Essential

• Previous experience giving some basic HR advice on cases such as disciplinary, performance management, grievance, sickness absence, maternity and flexible working
• An awareness of HR best practice
• Excellent customer service/interpersonal skills with internal stakeholders and good written communication
• Proficient in Microsoft excel, including pivot tables, vlookups, ability to analyse data
• High level of attention to detail
• Ability to manage multiple tasks simultaneously, ability to self-prioritise and deliver to deadlines
• Creative approach to engagement initiatives; willing to suggest ideas
• Possess integrity and confidentiality when handling personal/sensitive data
• Confidence and credibility to engage positively with employees and managers at all levels of the organisation
• A strong team player with a flexible, pragmatic, proactive and collaborative approach to work

Desirable:

• Level 3 or 5 CIPD Qualified / working towards
• Experience working in HR at an Arts or Charity organisation
• Experience of working with SOLT/BECTU/MU/Equity

Are you a passionate advocate for Christian social justice? Do you want to be part of a team enabling social justice at the heart of discipleship and mission? This is your opportunity to plan and deliver real change, to support parishes in their transformational work to address local forms of poverty, inequality and issues of mental health, loneliness and social isolation, and homelessness.  

We would love to hear from you if you can demonstrate

• Strategic planning and delivery of projects which make a significant impact on issues of social justice.
• Understanding and commitment to broad based community organising.
• Facilitation skills for working with individuals and groups
• Excellent networking and influencing skills in order to effect change
• Confident and effective communication skills to engage with people from a wide range of diverse backgrounds

Who we are?

The Diocese of Oxford is a living, growing network of more than a thousand churches, chaplaincies, and schools across the three counties of Berkshire, Buckinghamshire, and Oxfordshire. More than 2.4 million people live in the Diocese and this number is set to rise by up to half a million over the next decade. We’re a supportive team with a positive and rewarding working environment.

Our vision is to be a more Christ-like Church for the sake of God’s world: more contemplative, more compassionate, and more courageous. We are actively seeking to be good stewards of the environment, to serve and be advocates for the disadvantaged, to enable everyday faith, to see children, young people and adults come to faith and grow in faith, to plant and grow new congregations, to reimagine the church-school relationship in every place and to serve and bless our communities. Our common vision seeks to be emergent, responsive to local need and continuously developing in the light of our changing context.

Contract: Permanent
Hours: 37 hours per week
Salary: £40,812.81 per annum
Location: Church House Oxford, Langford Locks, Kidlington, Oxford

This role attracts a Genuine Occupational Requirement (GOR) for the appointed persons to be a baptised Christian, lay or ordained, who is a communicant member in good standing with the Anglican Church or a church that is a member of the Churches Together in Britain and Ireland under Part 1 Schedule 9 of the Equality Act 2010.

For further details, including how to apply please visit the Diocese of Oxford website

Closing date for receipt of applications is 12 noon on Tuesday 16th March 2021.

Interviews will take place on Tuesday 30th March 2021

We particularly welcome applications from Black, Asian and Minority Ethnic candidates as they are currently under-represented across the Diocese.

Post Diagnostic Adviser

Cardiff (currently remote due to Government guidance)

Fixed-term contract until 31 March 2023

Live Well with Hearing Loss is a three year project funded by the Welsh Government under the Sustainable Social Services Grant which started in April 2020. The project has three strands, the At Home Service, the Befriending Service and the Post Diagnostic Service.

The Post Diagnostic service gives early intervention support to those who are newly diagnosed with hearing loss. The Post Diagnostic Adviser will share tips and strategies and demonstrate equipment over 3 sessions to facilitate independence and wellbeing. The service is delivered within the Audiology clinic at University Hospital of Wales, Cardiff, but due to COVID-19 is currently offered remotely.

Communication is a basic human need. Yet most of us know someone who struggles to communicate through hearing loss. It can cause substantial harm to friendships, family relationships, confidence, employability, mental health and life chances.

The RNID (formerly Action on Hearing Loss) is the UK’s largest charity for the 11 million people in the UK who confront deafness, tinnitus and hearing loss every day. Established in 1911, we help people to take control of their lives and live the life they choose, removing the barriers standing in their way. We give people support and care, develop technology and treatments, and campaign for equality. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

This post is also subject to an Enhanced Disclosure and Barring Service clearance.

Interviews: 17th and 18th March 2021

The Supporter Care Advisor helps those with sight loss to live the life they choose by providing a first-class customer service to current and future potential supporters with the aim to maximise retention of existing supporters and grow a long-term supporter base. This role is responsible for answering supporter queries and concerns by phone, email or postal correspondence.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

The successful candidate will be required to work in the Reading office, including during lockdowns.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate profile

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential
• Proven experience in administration within a Customer Service environment.
• Demonstrable experience of using a Customer Relation Management (CRM) system to record customer activity.
• Proven understanding of Gift Aid and data protection regulations.
• Good Microsoft Word, Outlook and Excel skills.
• Demonstrable evidence of willingness and ability to deliver the highest standards of customer care.
• Confident telephone manner showing patience, empathy and listening skills.

Desirable
• Previous exposure to working in the charity sector.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Dementia Adviser

Our client is the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Dementia Adviser Responsibilities:

Their Bradford Dementia Support Service involves dedicated members of staff giving one to one support, information and guidance to people with dementia or their carers and wider family or friends, to help people understand dementia, cope with day to day living with dementia and prepare for the future. They are at the core of ensuring that people affected by dementia across Bradford have access to a clear and supportive pathway throughout their journey with dementia.

As a Dementia Adviser with their Bradford team you will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. You will also assist service users to access other services, by signposting and referring. The service is unique to each service user as it is based upon their personal circumstances and support needs.

You will also have the opportunity to support their local Dementia Cafés, Peer Support groups and Singing for the Brain groups alongside delivering group training.

Please note that due to current restrictions in relation to the Covid-19 pandemic their Dementia Advisers are working from home and the support service is restricted to telephone and virtual delivery. The post will become community based as restrictions are lifted.

Dementia Adviser Requirements:

They are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia. You will have a good understanding of the diverse cultures within Bradford.

It is essential you have good verbal and written communication skills to meet the diverse needs of their community. Your communication skills will also need to include efficient use of IT systems to record data and communicate by email and deliver virtual services. You will understand the need for client confidentiality.

You will possess NVQ level 3 (or equivalent) or have demonstrable experience. You will be empathetic and non-judgemental in your approach with a commitment to equal opportunity. This role requires that you are able to travel independently.

If this sounds like you and you wish to apply, they look forward to receiving your application.

About our client:

They embrace diversity, inclusion and accessibility for all of their people. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do.

Position: Dementia Adviser
Location: Bradford and District
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,964 - £20,770 actual per annum (depending on skills and experience)

Closing Date: 18 March 2021
Interview Date: W/C 22 March 2021

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 97362

Dementia Adviser

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Dementia Adviser Responsibilities:

We are looking for an exceptional individual to join our Richmond team.

The Dementia Adviser service provides a highly responsive and individualised information, signposting and referral service to people affected by dementia. The Dementia Adviser liaises with doctors and nurses at a memory clinic in the London Borough of Richmond upon Thames. As a Dementia Adviser you will assist carers and people with dementia in identifying their needs after a dementia diagnosis. This might include providing information and guidance to help maintain their independence, improving their sense of well-being, telling them about local activities and putting them in more control of their lives. You will be part of a highly motivated and supportive team.

Please note that due to current restrictions in relation to Covid-19 pandemic our dementia advisers are working from home and the support service is restricted to telephone and online work. The post will become community based as restrictions are lifted.

Dementia Adviser Requirements:

We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia.

It is essential you have good verbal and written communication skills to meet the diverse needs of our community. Your communication skills will also need to include efficient use of IT systems to record data and communicate by email and deliver virtual meetings. You will have an understanding of client confidentiality.

You will possess NVQ level 3 (or equivalent) or have demonstrable experience. You will be empathetic and non-judgmental in your approach with a commitment to equal opportunity. This role requires that you are able to travel independently.

If this sounds like you and you wish to apply, we look forward to receiving your application.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Position: Dementia Adviser
Location: Richmond and Kingston
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,964 - £20,770 actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)

Closing Date: 11 March 2021
Interview Date: TBC

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 97366

Home based position on a fixed term contract, working solely on the project Opportunity Suffolk ending 31 March 2022.

This project is jointly funded by the European Social Fund and the National Lottery Community Fund.

About us

Leonard Cheshire is going through a significant period of transformation, so this is a particularly exciting time to join our charity.

Leonard Cheshire currently supports more than 50,000 people across the UK and around the world to live, learn and work as independently as they choose, whatever their ability. With 5,000 staff and around 10,000 volunteers, we’re the UK’s largest voluntary sector provider of services for people with disabilities and we do everything humanly possible to empower people to live their lives as freely and as fully as they choose.

About the role

You will deliver support to customers within the LCD employment support programmes.

You will prepare customers for work and support them through the interview process; providing them with skills, motivation, and confidence to move into suitable sustainable unsupported employment or provide appropriate support to keep them in work giving them the confidence to move to unsupported employment.

About you

We are looking for a dynamic and energetic individual to support and deliver Leonard Cheshire Disability’s employability skills programme and deliver our Opportunity Suffolk employment programme. Duties will include supporting individuals in a group and 1-1 setting, delivering training and supporting people to enter paid employment particularly disabled people or those with long term health conditions.

You will carry out initial assessments, action plans and monitor progress to ensure goals are achieved. Some employer engagement experience is very beneficial as you will need to engage with a range of employers to identify suitable job opportunities to get the right person into the right job with the right organisation.

We are looking for candidates who have excellent people skills, a good understanding of disabilities either in a personal or professional capacity and the ability to engage with employers and adults alike. Previous experience in working within disabled individuals is not essential however highly advantageous.

Some experience of working on statutory employment and job brokerage programmes as well as experience in delivering employability skills training and good IT is desirable but most importantly is the ability to engage with people and the drive to help people meet their goals.

We seek candidates with a genuine commitment to our values and ethos.

Benefits

• Substantial annual leave
• A generous employer contribution to a company pension scheme with additional life cover
• Access to a cash health plan at favourable rates
• Flexible working

For an extensive list of the benefits we offer, please see the job description available on our website.

For more information and to apply, please visit our website via the Apply button.

Closing date: 21 March 2021

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *     

The Marylebone Project is one of the largest women’s hostels in the UK for women affected by homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence and mental health issues. Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education opportunities, spiritual space and events in a welcoming and secure environment.

About the role
We are proud to be able to offer a new No Recourse service within the Project.  You will be required to provide a service with a view to instate income and/or benefit status. With colleagues you will establish an effective and timely service with an outstanding reputation within the sector, and devise and structure new ways of working.  You will need to be committed to delivering positive outcomes for vulnerable people.

Hours: Part-time 20 hours per week - £30,000 per annum pro rata - Westminster

To apply: 
 Please see our Job Pack and fill out the Application Form

Closing date for applications:
8:00am on Monday, 26th March 2021.

Interview date:
Thursday, 8th April 2021.

*Due to the context of the Project and the nature of the role, the post holder must be female. This position is exempt under Section 9 of the Equalities Act 2010.

We are recruiting the following to support our generalist advice service -

Position:                  Telephone and Digital Adviser

Hours:                        22 hours per week.

Location:                   Either at the Ulverston or Kendal office. Due to Covid-19, you will initially be working from home, but with a view to returning to an office-based role.

Type of contract:     Fixed term until 31 March 2022

Actual Salary:      £11,855 - £12,286, plus 3% Pension contribution, dependent on skills and experience.

Closing date:  Tuesday 16 March 2021 at 12noon

Interview Date:  Wednesday 24 March 2021

Purpose:

We are a local charity providing advice and information to the people across South Lakeland. We are a member of the national Citizens Advice service. The majority of enquiries relate to welfare benefits, debt, housing and employment issues, but calls cover a wide range of advice needs.

The purpose of the role is to ensure people can contact our services more quickly and easily and to receive a service that is appropriate for their needs.

You will be 

• the initial point of contact for enquiries;

• undertaking  an assessment of their advice needs to direct them towards the most appropriate advice to support in the resolution of their problem;

• providing quality assured telephone, webchat and email advice;

• working as part of a team;

• assisting people from the local community to get the help they need;

 

• supporting the aim of South Lakes Citizens Advice to increase its reach across the district. 

The successful candidate will have a professional telephone manner, good listening skills and be a strong communicator. They will have the ability to remain calm under pressure and deal sensitively with clients from all backgrounds. Previous experience in advice or customer care settings is an advantage but not essential. You will be given full training and provided with extensive support.

How to apply:

For further information and an application form please contact Karen 

Every local Citizens Advice is a registered charity

Authorised and regulated by the Financial Conduct Authority FRN: 617574

Company Limited by Guarantee no: 6113551

Charity no: 1118656

Frontline Services Day Advisers

Full time at 35 hours

Home based, UK 

Salary: £21,000 - £25,000 Dependent on experience

Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

GamCare operate the National Gambling HelpLine to provide information, advice and support for anyone affected by problem gambling as well as providing free treatment across England, Scotland and Wales.

GamCare is now looking to recruit Frontline Services Day Advisers on a full-time basis to work across our support services.

Advisers Key Responsibilities include:

• Providing empathic advice and support to callers via our Freephone HelpLine and web chat NetLine;
• Identifying appropriate clinical and non-clinical support including referral and signposting to other services;
• Undertaking Brief and Extended Brief Interventions;
• Ensuring safeguarding issues are managed effectively;
• Maintaining caller and call records on our database;
• Moderating our online Forum and Chatrooms.

We operate the National Gambling HelpLine 24 hours a day, 365 days a year. We are looking for people to work flexibly across several shifts, including weekend and evening work on a regular basis between 8am and midnight.

You should have previous experience in working in a helpline or clinical/addiction setting. You should have excellent ICT skills. Training, supervision and a full CPD-programme is offered to staff.

The role is home-based; however, you will occasionally be required to attend training and update sessions in our offices in London. You will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager. 

You will form part of an enthusiastic team working and committed to supporting those affected by problem gambling across Great Britain.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Fiona Macleod Senior Service Manager. Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is Monday 15 March 2021 at 9am

Interviews will be held via video conference