Advisor Caseworker Jobs
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Salary NJC Scale 5 - £30,346 per annum
Full-time – 35 hours per week
Initially Fixed Term for 12 months (with possibility of extension)
This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor with a minimum of three months experience.
- An understanding of the advice needs and issues of the local community in a diverse inner-city area
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Tuesday 6th August 2024
Interviews will take place on: Thursday 8th August 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The role will provide caseworker/advice support to people referred into the Centre’s Barts health Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach providing casework level advice on welfare benefits, housing, debt and energy advice.
The caseworker/advisor will work with the social prescribing cardiovascular team and refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.
The role will build collaborative relationships with the Cardiovascular Prevention Group (ELoPE), including social prescribers and support the delivery of social welfare advice training. This is to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.
The role will help shape the Bromley by Bow Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.
Social welfare related matters are the main reason people access support from our Social Prescribing Cardiovascular team. We are therefore seeking an Advisor and Caseworker who will support the delivery of this exciting new project.
Essential skills, experience and knowledge
• Commitment to the vision and mission of the Bromley by Bow Centre
• In-depth knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• In-depth understanding of the systemic inequalities and barriers that people in our community face and a commitment to
• anti-racist and inclusive practice
• Commitment to further developing the understanding of our work and the difference our work makes
• Level 3 qualification in Advice and Guidance
• Substantial experience of delivering energy, welfare benefits and debt advice including casework to Advice Quality
• Standard (AQS)
• Experience of a personalised approach to supporting people
• Ability to work on own initiative, prioritise and organise own caseload
• Ability to relate to people from different backgrounds
• Ability to make complex information accessible
• Excellent interpersonal and communication skills
• Commitment to support the development of social policy work
• Ability to liaise with other professionals and organisations
• Tact and diplomacy to deal with sensitive and confidential information
• Experience of working in collaboration with partners and stakeholders
• Flexibility and a willingness to work in innovative and non-traditional way
Desirable
• Ability to speak a community language (e.g. Bengali)
• Experience of monitoring and reporting on advice services to contract standards and specifications
• NEA Level 3 Energy Awareness or willingness to work towards it
Location: Bromley by Bow Centre
Job Type: Part time, 21hours per week
Contract Type: Permanent
Salary: £32,082 per annum (pro rata to £19,248 p.a 0.6 FTE)
You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.
REF-215 769
The role will provide generalist social welfare advice to people referred into the Centre’s Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach, providing welfare benefits, housing, debt, food and energy advice.
The Generalist Advisor will work with the Centre’s Advisor and Caseworker and refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.
The role will build collaborative relationships with GP practice staff, including supporting the delivery of social welfare advice training to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.
The role will help shape the Bromley by Bow Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.
Essential skills, experience and knowledge
• Commitment to the vision and mission of the Bromley by Bow Centre
• Knowledge and understanding of the social determinants of health and how they impact on integrated services in a
• community setting
• An understanding of the systemic inequalities and barriers that people in our community face and a commitment to antiracist and inclusive practice
• Commitment to further developing the understanding of our work and the difference our work makes
• Level 3 qualification in Advice and Guidance
• Substantial experience of delivering energy, welfare benefits and debt advice including casework to Advice Quality
• Standard (AQS)
• Experience of delivering assisted and generalist advice in relation to housing, welfare benefits, debt and energy and to
• Advice Quality Standards (AQS)
• NEA Level 3 Energy Awareness or willingness to work towards it
• Experience of a personalised approach to supporting people
• Ability to work on own initiative, prioritise and organise own caseload
• Ability to relate to people from different backgrounds
• Ability to make complex information accessible
• Excellent interpersonal and communication skills
• Commitment to support the development of social policy work
• Ability to liaise with other professionals and organisations
• Tact and diplomacy to deal with sensitive and confidential information
• Experience of working in collaboration with partners and stakeholders
• Flexibility and a willingness to work in innovative and non-traditional ways
Desirable
• Ability to speak a community language (e.g. Bengali)
• Experience of monitoring and reporting on advice services to contract standards and specifications
Location: Bromley by Bow Centre
Job Type: Part time, 28 hours per week
Contract Type: Fixed Term Contract
Salary: £29,702 per annum (pro rata to £23,761.60 p.a 0.8 FTE)
You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.
REF-215 770
Role: Debt Advisor
Duration: 6 months fixed term contract
Salary: £30,000 – 33,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit an experienced Debt Advisor.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
Key Responsibilities:
• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
• Support Senior Advisor/Supervisor with duties and act as a deputy in AM absence
About you:
To be considered for this role you’ll need an Accredited Debt Advice Qualification to Caseworker Level (Institute of Money Advisers Certificate of Money Advice or Community Money Advice Level 3 Award in Debt Advice or similar) with a minimum one-year experience of providing comprehensive Debt Advice in line with Financial Conduct Authority and Debt Advice Quality Framework. Or alternatively an accredited Generalist Adviser with at least one year’s experience and are willing to complete the relevant Debt Adviser training qualification.
You will have:
• A proactive approach, with the ability to manage multiple cases on an ongoing basis,
• Ability to independently manage own workload and delivering on project KPIs
• Support junior and trainee members of the team through coaching and mentorship
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• Consistent attention to detail and ability to adhere to necessary guidance and rules such as FCA, GDPR and all other organisational policies and legal obligation to ensure strict compliance
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role provides advice and advocacy to LGBTQ+ people who contact Stonewall Housing because they are homeless or at risk of homelessness. The goal is to help people understand their rights and navigate their housing options in order that they have somewhere safe to live. People usually contact us because they are in crisis, the Case Worker’s job is to calmly assess their housing needs, provide them with immediate advice and sign posting and, where necessary, provide advocacy case work to ensure they get access to what they are entitled to.
Key Responsibilities
· To provide a high quality, flexible and responsive advice and case work service to LGBTQ+ people, supporting them to exercise their rights and get access to safe accommodation.
· To assess the individual needs of each person and provide a bespoke advice and advocacy plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Casework Sessions
· To give holistic support to LGBTQ+ people accessing our advice and advocacy service and to provide proactive support to these service users who are sometimes hard to engage.
· To assess each individual’s current housing situation and form a view with regards to risk associated with their case.
· To explore all options available to the service user allowing them to make informed decisions.
· To work with LGBTQ+ people accessing the advice and advocacy to develop and review individual work plans and risk assessments.
· To have regular case work sessions to provide structured support, in relation to Housing specific issues.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Liaison with Landlords / Other Agencies
· To support service users to report repairs and work with landlords and advocate where necessary.
· To support service users to contact local authority, voluntary and private sector landlords to report anti-social behaviour issues and advocate where necessary.
· To support service users to present to local authorities as homeless, where appropriate, and advocate where necessary.
Other Duties
· To establish and maintain accurate and complete records in all areas of work
· To complete statistics for the collation of performance and funding information
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures
· To act in the best interests of Stonewall Housing and its service users at all times
· To promote Stonewall Housing at external meetings and community events
· To carry out any other duties commensurate with the aims and objectives of the post that may be required
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless or vulnerable LGBTQ+ people, in a voluntary or paid employment setting
· Lived experience, or extensive experience of working with LGBTQ+ people.
· Experience of providing advice and advocacy support to vulnerable people in a professional setting
· Experience of working with and delivering services to a diverse client group with a wide range of support needs
· Experience of supporting people who have faced LGBTQ+ discrimination or hate crime
· Experience of lone working and working as part of team
Essential Knowledge
· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people
· Knowledge of the current benefits available to single people
· Knowledge of common themes, trends and issues within supported and shared accommodation
· Knowledge of pathways into medical and social support for LGBTQ+ people
Essential Skills and Abilities
· Ability to provide a range of housing related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts
· Ability to prioritise and maintain case work across multiple service users at the same time
· Excellent recording and reporting skills to accurately reflect work with young people
· Excellent written and verbal communication with vulnerable people
· Ability to effectively involve and engage LGBTQ+ people in services
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
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The client requests no contact from agencies or media sales.
Starting salary £45,000 per annum | Full-time (35 hours per week) | Permanent
This is a hybrid role involving, office based (in Vauxhall, Shepherd's Bush, and Ealing) and remote working, as well as travel across London. This may evolve overtime in line with Service User, service delivery and organisational requirements
About us
Women and Girls Network (WGN) has been supporting survivors of sexual violence for over 35 years. One of our first services was the Sexual Violence Helpline which offers confidential emotional support affected by any form of sexual violence. Over the last 5 years WGN has undergone significant growth and development as a provider of Sexual Violence services in London primarily with the addition of the London Survivors Gateway (which is a collaboration between eight specialist London agencies - the four Rape Crisis Centres, SurvivorsUK, Galop, Respond and the Havens - who work with survivors of sexual violence and abuse and this partnership is led by WGN).
About the role
We are now looking for a dynamic leader to take these services to the next stage of their evolution. This is a unique and exciting opportunity to lead around WGN’s pan London Sexual Violence helpline-based services both internally as well as coordinating the London Survivors Gateway partnership externally.
About you
The ideal candidate will have an in-depth understanding of sexual violence and a proven track record of delivering, managing and developing specialist support services offering advice, emotional support and / or advocacy of front-line services which has involved responsibility for safeguarding and ensuring the highest quality provision.
You will have the excellent management and leadership qualities required to lead and motivate a multi-disciplinary team including Managers, Caseworkers, Helpline Advisors and Navigators.
Interview details
Interviews are expected to take place on Thursday 29th August, however, please note that dates may be subject to change.
Further Information
This post is subject to satisfactory references and a DBS check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme.
We provide clinical supervision, access to an on-going CPD programme and the opportunity to work in a leading multi-cultural women-led feminist organisation.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North Yorkshire - covering Scarborough, Whitby, Ryedale and other areas
Ref: Job005
Job Summary
Do you have lived personal experience of the Criminal Justice System, possibly involving gangs or knife crime, or another relevant cultural competency? Have you got what it takes to provide life changing advice and guidance and/or mentoring to children and young people?
If so, St Giles Trust is looking for a Caseworker to play a key role in our award-winning SOS+ project. SOS+ educates children and young people around the risks and signs of exploitation, serious violence and gangs, through group facilitated sessions and tailored one-to-one intervention sessions in schools and other community settings. It also takes an evidence-based approach which educates professionals and parents, as well as children and young people between the ages of 10-25 years.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
A key member of the St Giles Yorkshire team, as well as our Central SOS+ team, you’ll be responsible for developing and delivering 1-2-1 educational sessions to children and young people on topics such as grooming, weapons awareness, the reality of prison, gangs, county lines and child sexual exploitation. You’ll also need to work closely with partner agencies and attend multi-agency meetings and support the design and development of new sessions and materials. All the while, you’ll be supported by a Peer Advisor with lived experience of adverse experiences linked to exploitation, county lines or prison.
What we are looking for
- Experience of engaging with challenging children and young people, e.g., those with complex needs, who are reluctant to discuss their needs or who are angry and confused
- A track record gained working with socially excluded children, young people and adults, including delivering/facilitating sessions to groups – especially socially excluded children and young people in schools or similar settings
- Knowledge of gangs, knife crime and patterns of offending in West Yorkshire or a similar area, plus a proven ability to negotiate and network with partner agencies to establish links to further the aims of a project
- An Education and Training and/or Mentoring Level 3 qualification, or similar, or a willingness to work towards this.
- A flexible and collaborative approach, a positive attitude, emotional resilience, confidence when speaking in front of a group and a flair for planning sessions using a variety of resources.
A driver's license and a car are essential due to the rural areas covered.
Please note this role requires Enhanced Adult and Children with Child Barred DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11 p.m. on 08 August 2024.
Interview date: 23 August 2024.
We have an exciting opportunity for a Caseworker specialising in Sexual Violence support to join the team in Lancashire. The role will be working out of one of our Lancashire hubs at Blackpool, Preston or Accrington, for 30 hours a week covering shifts Monday to Friday between 9am & 6:30pm working up to 6:30pm at lease two times per week. Initially office based, the role will have the opportunity to apply for hybrid working with up to two days based at home.
The successful candidate will make first contact with referrals to the service, and hold a caseload supporting sexual violence victims directly via telephone or remote means and in the community.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role offers help and support directly to victims and survivors of sexual violence, making the first contact with survivors to help them determine the best help and support for them, including on-going support from the role holder or referral on to our group-work or Independent Sexual Violence Advisors (ISVA's).
The role involves occasional travel across Lancashire, and supporting victims and survivors directly in the community.
The successful post holder will ensure victims and survivors are signposted or referred internally and externally to receive ongoing continuity of support, advocacy and impartial advice and information including reporting to the police, accessing Sexual Assault Referral Centre (SARC) services, and specialist support such as pre-trial therapy and sexual violence counselling and provide goal orientated continuity of support for cases not in the criminal justice system.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Come and work with Medical Justice, a small and dynamic team that builds on casework to produce research that is used to challenge systemic failures in healthcare provision in immigration detention. We expose medical mistreatment in detention and strive for lasting change for all detained people through policy work, strategic litigation, media coverage and parliamentary action.
We particularly welcome applications from people with lived experience –
Support from Experts by Experience Employment Network
Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.
- see the Application Pack for more details.
Main duties and responsibilities
1. Gather available information about a detained person whose case has been referred to Medical Justice
2. Assess the detained person’s needs and the relevant Medical Justice resources available that could assist them
3. Raise any immediate concerns about your client appropriately within Medical Justice and beyond
4. Prioritise referrals (in collaboration with the Casework Manager and the rest of the casework team)
5. Agree a plan of action with the Casework Manager to ensure as many resources as appropriate are marshalled to assist the detained person regarding:
a. Collating of existing medical evidence regarding the detained person and generating new medical evidence, including medico-legal reports (MLRs) and professional letters produced as a result of Medical Justice clinicians’ assessments in detention and/or remotely at your request
b. Challenging any inadequate healthcare provision
c. Facilitating access to good legal representation to challenge detention and to make the best use of the medical evidence we provide, and establish any availability of Legal Aid Agency funding for MLRs and interpreters
d. Facilitating access to appropriate support including accommodation and access to healthcare on release from detention
6. Obtain relevant consent from detained clients
7. Gather further required information needed about a detained client, including medical records, files held by the Home Office, and the detained client’s legal documents
8. Carry out various other actions agreed by the Casework Manager to implement the above plan. This may include:
a. Arranging medical visits to detainees
b. Liaising with healthcare providers in the immigration removal centre (IRC)
c. Liaising with detained clients
d. Finding appropriate legal representation for a client
e. Signposting or making referrals to other organisations
9. Provide information to the Office Manager for booking medical visits and interpreters
10. Continually update the case-management system
11. With support from the Casework Manager and Clinical Advisor/clinical reviewers, ensure medical evidence generated is accurate and aligned with instructions from any legal representative and Medical Justice guidance
12. Continually feedback to the staff team any intelligence regarding immigration detention conditions
13. Assist the Casework Manager to provide a monthly report for Trustees on the number of referrals, outcomes and Medical Justice clinicians engaged, noting any areas of concern
14. Collaborate with other staff and partner organisations in activities to secure lasting change including litigation, research, policy work and media work. This could include identification of cases, assisting in getting consent from detained clients, and contributing to briefings and witness statements
15. Where required, attend other meetings and events as agreed with the Casework Manager, including Trustee meetings and events with partner organisations.
16. Assist in other Medical Justice activities, including clinician and interpreter training .
17. Respect and comply with Medical Justice's policies and procedure, including clients’ confidentiality, equality and diversity, health and safety, and vulnerable adults.
General
18. To work flexibly as a member of the team and the organisation and undertake other reasonable duties and responsibilities at the request of the Casework Manager.
19. To assist the smooth running of the organisation, working with other Medical Justice staff, and the Trustees to meets its overall objectives, including participation in periodic performance and training reviews, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.
20. To promote Medical Justice policies including our anti-discrimination policies.
21. To be self servicing, pro-actively share relevant information and expertise within the organisation and keep all records, statistics and information in accordance with Medical Justice policy and practice.
For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment Adviser
Location: Hybrid, contracted to work at our Manchester office at least 2 days a week
Salary: £24,000 - £26,500
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: Permanent
Language Requirements: Fluency in English and at least one target language is desirable e.g. Arabic, Cantonese, Amharic, Dari, Farsi, Kurdish, Pashto, or Tigrinya.
Purpose of the role:
We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.
You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work. This involves working with clients to produce individual action plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.
You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty.
You will also work with specialist referral partners to support clients to overcome complex barriers to employment. We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:59pm on Thursday 22nd August. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
University House is seeking a number of Housing Solicitors and Housing Paralegals/Caseworkers as part of a major expansion.
Starting pay for 1PQE Solicitors & Housing Paralegals/Caseworkers is £44,500 and £30,000 respectively. All candidates must have experience of Legal Aid and also a willingness to engage with wider access to justice projects.
This is an exciting opportunity to work for one of the leading organisations in the NFP sector.
For further details, please see the job description and person specification.
Closing date: 12th August 2024 5pm
Please provide your CV and a cover letter detailing how you meet the person specification and how your experience relates to the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment Adviser
Location: Hybrid, contracted to work at our Birmingham office at least 2 days a week
Salary: £24,000 - £26,500
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: Permanent
Language Requirements: Fluency in English and at least one target language is desirable e.g. Arabic, Cantonese, Amharic, Dari, Farsi, Kurdish, Pashto, or Tigrinya.
Purpose of the role:
We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.
You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work. This involves working with clients to produce individual action plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.
You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty.
You will also work with specialist referral partners to support clients to overcome complex barriers to employment. We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:59pm on Thursday 22nd August. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Role: Casework Assistant
Duration: 6 months fixed term contract
Salary: £25,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit an experienced Casework Assistant.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
The Casework Assistant is an instrumental role in the delivery of a quality money advice service. You will engage directly with service users and provide essential and vital support to the team of money advisors to progress client casework.
Key Responsibilities:
• Perform casework administrative and clerical duties.
• Manage day-to-day client interactions, such as incoming enquiries and referrals, respond to client calls/emails
• Undertake all client assessments and maintain advisers’ diaries and outreach bookings.
• Maintain punctual, accurate and compliant records on our case management system
• Provide support to advisers on a regular basis with administrative and casework support.
• Support projects with events/external activities.
• Work closely with supervisors and advisers to ensure smooth and professional service delivery
• Ensure your work meets all regulatory and compliance procedures
About you:
You will need strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
You will have:
• Proven experience working in a role supporting a busy team in an administrative or triage capacity
• Proven attention to detail and proficiency in first-time accuracy
• A demonstrable proactive approach and unprompted problem-solving skills
• Excellent communication and the ability to manage various stakeholders
• A confident and assertive personality, combined with the ability to carry out duties calmly and professionally
• Understanding of the reasons and need to maintain confidentiality at all time
• Excellent IT skills, including experience of using Microsoft Office; in particular Outlook, Word, Excel and of using systems to monitor and maintain records
• A commitment to the Charity’s work and its values
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We have an exciting opportunity for a Team Leader to join our support team in North Yorkshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Team Leader you will lead a team of Independent Victim Advisors ( caseworkers) providing support to victims across the county. You will hold a small caseload but your main focus will be on the performance management of direct line reports including the allocation/ auditing of cases and the collation of service performance reports, measuring KPIs and quality compliance. You will need a good understanding of the criminal justice sector and able to work collaboratively with partners to achieve the best outcomes for victims. Please see the Job description for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
Reprieve’s main office is in Whitechapel, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About the Role
The Head of US Death Penalty Projects is responsible for overseeing Reprieve’s work against the death penalty in the United States of America.
Background to Reprieve’s work against the death penalty in the US
Reprieve has worked against the death penalty since our founding. In recent years we have built a particular specialism in issues relating to lethal injection, the most popular execution method in the US. Lethal injection has been touted as a more humane than other methods – a modern, clean, clinical way to execute. This couldn’t be further from the truth. Lethal injection executions go wrong more often than any other execution method, often resulting in prolonged and torturous executions, commonly known as “botched” executions. Through our work we aim to dispel the myth of the humane execution, working with allies across medicine, business and other sectors to end the misuse of medicines and medical technology in executions.
The existing portfolio of work includes litigation, investigation and analysis, corporate engagement, a wide range of public and private advocacy, and developing and maintaining world-leading expertise on execution methods, particularly the jurisprudence and science relevant to lethal injection.
About You
You will be responsible for developing and implementing strategies in which each of Reprieve’s methodologies—investigation, litigation, casework political and public engagement, support for and (where possible and appropriate) advocacy with affected communities—connect with one another to achieve positive outcomes in the death penalty landscape and address structural rights violations.
Location, contract and salary
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance. Reprieve works across a number of jurisdictions; as such this is a role that may require work outside of core hours from time to time. Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home.
Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds.
Further information and how to apply
Please see the job description and person specification for full details including information on how to apply. Applicants must have the current right to work in the UK. The deadline for applications is 23:59BST on 01 September.
The client requests no contact from agencies or media sales.