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Money and Employment Caseworker (Mental Health)
Location: Sheffield – Gleadless & Heeley
Hours: 35 hours per week
Salary: £26,457 - £28,500 based on experience
Contract: One Year Fixed Term
Join us and help change lives in your community
At Mental Health UK, we believe everyone should be able to live a fulfilling life, with the right support at the right time. Our Money & Employment teams help people across Sheffield to manage financial challenges, access specialist advice, and move closer to meaningful paid employment — all while navigating the realities of mental health difficulties.
We’re now launching an exciting new pilot within the Sheffield 24/7 mental health partnership, and we’re looking for a passionate and skilled Money and Employment Caseworker to join us.
If you’re committed to improving people’s financial wellbeing, understand the barriers created by mental health, and want to make a real impact locally, we’d love to hear from you.
About the role
This unique role blends specialist money advice with employment support using the IPS (Individual Placement and Support) model. You’ll work one-to-one with people who are experiencing mental health challenges, helping them stabilise their financial situation and take steps towards sustainable paid work.
You’ll be based within the community in Gleadless and Heeley, working closely with mental health professionals, local partners, and employers to provide early, accessible support that prevents crisis and supports recovery.
You will:
- Deliver high-quality money advice, including debt casework, budgeting, income maximisation and welfare benefits support.
- Complete holistic assessments to understand clients’ financial, wellbeing, and employment needs.
- Support individuals to progress towards paid employment using the IPS approach.
- Build strong relationships with local employers, referral routes and community services.
- Maintain accurate casework records and uphold quality, safeguarding and compliance standards.
- Contribute to ongoing learning and service development within this innovative pilot.
About you
We’re looking for someone who is motivated, compassionate, and confident working both independently and as part of a wider team.
You’ll need:
- Accredited or recognised training in money advice (e.g. IMA or Wiser Adviser).
- Experience delivering debt casework and ideally providing welfare benefits advice.
- Strong understanding of the link between financial wellbeing, employment, and mental health.
- Excellent communication and relationship-building skills.
- Ability to work flexibly in community and remote settings.
- Experience using electronic case management systems.
It would be great if you also bring:
- Accreditation with the Institute of Money Advisers (or willingness to work towards it).
- Experience in supported employment or knowledge of employment legislation.
- Experience working in mental health services or lived experience of mental health challenges.
- Skills in assessing risk and developing support plans.
Why join Mental Health UK?
You’ll be part of a supportive, forward-thinking organisation that puts people with lived experience at the heart of its work. We offer ongoing training, regular supervision, opportunities for progression, and the chance to contribute to a truly meaningful pilot programme that will shape future service delivery.
Ready to apply?
If you’re passionate about empowering people severely affected by mental illness, and you have the skills to support both financial stability and employment aspirations, we’d love to hear from you.
Apply today and help us create a future where everyone can thrive.
Registered Charity
501 - 1000
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Thank you!
This role offers the unique opportunity to make a tangible difference in the lives of individuals facing financial challenges, providing them with the guidance, support, and tools they need to navigate complex debt issues.
Annual Leave: 28 days plus Bank Holidays (part time pro-rata)
Location: Sefton, Merseyside
Pension: 7% (If you pay at least 1% salary contribution we top up to the required 8%)
What we offer to our staff
- A contribution of 7% of your salary into a Stakeholder Pension
- Consideration for Hybrid working options
- Professional and advice sector recognised training
- Cycle to work scheme.
- Free VDU eye care test
- Employee Assistance Programme
We are looking for a dedicated and knowledgeable Welfare Benefits Caseworker Supervisor to join our team at Citizens Advice Sefton. This is a key role supporting both clients and colleagues by delivering high-quality benefits advice and providing technical supervision and guidance to team members.
You’ll work directly with clients to help them navigate complex welfare benefit issues, manage appeals, and ensure their entitlements are maximised. Alongside your casework, you will provide day-to-day support to advisers and caseworkers, offering technical guidance, quality assurance, and mentoring to ensure excellent standards across the service.
You will help maintain a strong team culture, contribute to service development, and ensure that our work continues to meet Citizens Advice quality standards and the needs of our local community.
This is a great opportunity to join a well-established local charity with a supportive team of advisers and caseworkers who are committed to making a real difference in people’s lives.
92% of our clients agree or strongly agree that they would recommend our advice service to others.
If you have in-depth knowledge of welfare benefits, strong interpersonal skills, and experience supporting others in an advice setting, we would love to hear from you.
Application is via online application form on our website.
Please note: Closing date for applications: 26th June 2026 - 6pm
In-person interviews to be held: Week commencing 29th June 2026
Registered Charity
21 - 50
Empowering individuals in Sefton with free, confidential advice and support to resolve problems and improve their lives and communities
