Advisor jobs in austria
Beat is recruiting a Helpline Advisor to support the team in responding to the significant demand from those affected by eating disorders. Working as part of the Helpline team, the Helpline adviser’s role is to ensure that incoming contacts from our beneficiaries receive high quality, timely support when they need it.
The role will be busy and varied, and each shift will involve responding to contacts across Beat’s different support channels including telephone, webchat, email, social media, and facilitating daily online peer support groups. The Helpline Advisor will work closely alongside the Helpline team who are currently all based remotely. This includes Senior Helpline Advisors, Digital Helpline Volunteers, the Deputy Helpline Manager, and the Helpline Manager. Beat are receiving more contacts than ever before, this is an opportunity to make a difference to the lives of each and every person that gets in touch, this includes sufferers, family, friends, supporters and more.
We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.
The closing date for this position is Thursday 11th September at 9am however Beat has the right to close this position at any time, so please do submit your application early to avoid any disappointment. Shortlisted candidates will be invited to interview by close of business on Thursday 18th of September.
Interviews will take place on Thursday 25th September via Microsoft Teams.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and Development Advisor
We are looking for a proactive and passionate Learning and Development Advisor to lead on the review, implementation and ongoing evaluation and continuous improvement of the Leadership Development Programme.
This role is full-time and is home-based with some travel throughout England and Wales as required.
Position: 6287 Learning & Development Advisor - Leadership Development
Location: Homebased
Hours: Full time 37.5 hours per week (the majority of work will be Monday to Friday 9 to 5, with some evening work and moderate travel)
Contract: Permanent
Salary: £29,413.74 per annum
Closing Date: 9th September 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
This is an exciting role that requires a mixture of skills in relation to learning and development. You will be focusing on leadership and management development across the organisation. It will include the design and delivery of innovative learning interventions that support the development of leaders and managers. Modern thinking and practice are essential for this role, as well as a good understanding of leadership and management development.
The L&D Team want to step away from ‘traditional’ and you will need to be creative, motivated, and brave, generating and implementing new ways of enhancing the leader’s development. You will have scope and space to try new interventions, evaluate impact and make a difference to our overall organisational strategy.
You will:
- Use your creativity and ability to experiment in introducing innovative and modern learning practices across the organisation
- Design and deliver innovative learning interventions that support leadership and management development across the organisation.
- Work with Subject Matter Experts and senior staff within the organisation to understand learning needs and develop the right interventions.
- Create evaluation methods to measure changes in behaviour and performance across leaders and managers
- Act as a valued advisor for leaders and managers across the organisation supporting their development
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 37.5 hours per week and a degree of flexibility is necessary. This role will work from home but will have moderate travel nationally across the organisation.
About You
We are looking for someone with experience of:
- Delivering successful leadership and management development programmes using innovative approaches
- Planning courses and evaluating outcomes
- Delivering soft skills training and experiential learning activities
- Ability to motivate and influence others
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Learning, Learning and Development, L&D, Learning Officer, Learning and Development Officer, L&D Officer, Learning Advisor, Learning and Development Advisor, L&D Advisor. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Are you passionate about supporting parent-carers of children and young people with special educational needs and disabilities (SEND)? Our client, a respected West Sussex-based charity, is seeking a dedicated Benefits Service Advisor to join their small but impactful team, in a part-time role.
In this role, you’ll provide personalised advice and guidance on Carers Allowance, Disability Living Allowance (DLA), and Personal Independence Payment (PIP). You will support parent-carers through every stage of the benefits process — from initial applications to appeals — and contribute to the development of key resources and toolkits. Occasional travel within West Sussex will be required for meetings and roadshows.
What we’re looking for:
- Proven experience in welfare and benefits advice (especially DLA, PIP, Carers Allowance)
- Strong understanding of the challenges faced by families of children with SEND
- Excellent communication, organisational, and writing skills
- Comfortable working independently and remotely
- Experience using Charitylog or similar CRM systems
This is a fantastic opportunity to make a real difference in the lives of families who need it most.
In return, you’ll receive:
- £28,000 pro-rata salary (actual salary £22,400)
- Part-time, 28 hours per week (To be worked across 4 or 5 days a week). The charity is open to less hours, if you are looking to work less hours.
- Permanent.
- The majority of your time will be remote/ home based, and will suit someone living in or close to West Sussex to be available for in person drop-in advice sessions once a month, and roadshows which take place in West Sussex.
- The ability to drive, with access to a car, is essential. Travel expenses will be covered
For more information, please apply today, as the charity will review applications, and interview on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required
Role Purpose:
The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.
Role Responsibilities:
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Provide day-to-day supervision, guidance and emotional support to helpline advisors.
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Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
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Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
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Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
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Coordinate rotas and ensure adequate shift coverage.
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Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
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Promote staff wellbeing and implement trauma-informed approaches in staff support.
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Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
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Lead on service improvement by identifying trends, risks, and areas for development.
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Monitor and analyse service data to contribute to internal reviews and funder reporting.
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Ensure compliance with data protection, confidentiality, and safeguarding standards.
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Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
Person Specification:
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Supervisory or senior experience in helpline, casework, or support services.
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Proven ability to provide emotional and professional support to frontline staff.
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Experience in handling safeguarding referrals and risk assessments.
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Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
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Strong understanding of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Excellent interpersonal, leadership, and communication skills.
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Strong organisational skills and ability to manage competing priorities.
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Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
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Experience in monitoring, evaluation, or impact reporting is desirable.
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Commitment to equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
The client requests no contact from agencies or media sales.
People Advice Manager
£28.38 per hour + holiday pay
Temporary - 6 months
Mostly remote with some travel to Watford
We're looking for an experienced and people-focused People Advice Manager to join a leading UK charity on a temporary basis for six months. This is a fantastic opportunity to lead a dedicated HR advice team, ensuring managers and staff receive high-quality, timely, and business-focused guidance.
You'll be managing a first-point-of-contact HR service, supporting the delivery of expert advice across a wide range of employee relations matters, and helping to drive continuous improvement in systems, processes, and people development.
Key responsibilities
Lead, support, and develop a team of People Partners and People Advisers.
Ensure the smooth day-to-day running of the HR advice service, meeting SLA targets and managing workloads effectively.
Provide guidance on complex ER cases, including sickness, disciplinary, and grievance matters.
Use your professional HR expertise to improve processes, develop knowledge, and enhance service delivery.
Work collaboratively with People Directorate colleagues to review and implement policies and procedures.
Build strong relationships with stakeholders, gathering feedback and implementing service improvements.
Ensure compliance with GDPR and accuracy of HR data.
Oversee case management systems to ensure up-to-date, clear, and accessible records.
About you
CIPD-qualified with significant HR advisory and people management experience.
Strong understanding of UK employment law and HR best practice.
Skilled in building relationships, influencing, and coaching.
Confident in analysing data to inform decisions and improve service.
Experience in developing operational HR services, systems, and processes.
A collaborative leader who motivates and develops their team.
The details
Pay rate: £28.38 per hour + holiday pay.
Contract: 6 months, temporary.
Location: Mostly homebased with some travel to Watford
Start date: ASAP.
This is an opportunity to make a real difference in an organisation committed to ensuring every child a
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We help EU citizens, who made a home in the UK, to secure their immigration status under the EU Settlement Scheme, and retain their rights to live, work, travel and thrive following the upheavals of Brexit.
We seek an experienced, proactive adviser to provide expert advice remotely to EU citizens across the UK with occasional face-to-face advice sessions and meetings.
You will hold IAA Level 1 or 2 accreditation and you will be able to manage volunteers to help with service delivery.
The role also involves preparing short, simple, written guidance on changes to Home Office policies.
Ability to speak another European language is essential. Due to current demand, Italian is preferred.
Please submit a CV and a covering letter that explains how you meet the person specification
The client requests no contact from agencies or media sales.
HR Administrator
Service: Human Resources
Salary: £24,206.00 FTE per annum
• If office-based, additionally, £3,827 Inner London Weighting FTE per annum
• If home-based, additionally, £480 home-based allowance FTE per annum
Location: Family Action Head Office, London (N1) with hybrid working
We are flexible on hours of work and where this work is done. The salary provided above is for 37 hours per week based in our London (N1) office with hybrid working. This role could also be done part-time or from home. If you would like to discuss further, contact details are below.
Hours: Full-time (37 hours per week).
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and of-fer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Having launched our new HR system (iTrent) last year, we are looking for a detail-oriented HR Administrator with a can-do attitude, good communication skills and a professional and friendly demeanour to maintain the system; in conjunction with a team of HR Administrators, this role will provide full administrative support to the HR team and give front-line advice on basic queries to staff and managers.
If you have great administrative and data entry skills, commitment to accuracy, a flexible approach and enthusiasm for developing a career in HR then this may be the role for you. The ability to use your own initiative to identify and complete tasks and suggest improvements will make you an ideal candidate, as will your common sense and patience.
Main Responsibilities:
- Supporting the HR Operations Lead and HR Systems and Operations Manager with updating and maintaining the HR system (iTrent), ensuring accurate and timely data entry by utilising effective and efficient systems and processes.
- Being the first point of contact for all HR related queries, via phone and email, advising managers and employees on basic queries and escalating more complex queries appropriately.
- Ensuring the HR Administration team’s regular processes are carried out within appropriate timescales and tasks are completed in a timely manner.
- To collate, administer and share relevant and accurate information for the monthly payroll process.
- To draft and issue accurate HR correspondence relating to the entire employee lifecycle, including leavers, contract changes, maternity, sickness and annual leave.
Main Requirements (for details check the job description and person specification):
- Demonstrable experience of administrative procedures requiring a high degree of accuracy and attention to detail.
- Competent using the full suite of Microsoft Office programmes to enhance efficiency in the undertaking of tasks.
- Excellent oral and written communication skills including the ability to write employment letters and contracts, policies, procedures and reports.
Benefits:
- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.
- Up to 6% matched-pension contributions.
- Flexible working arrangements.
- Enhanced paid sick leave and paid family leave provisions.
- Eye care and winter flu jabs vouchers.
- Cycle to work scheme.
- Investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Follow the link to our website and complete our digital application form
- Closing Date: Sunday 14th September 2025 at 23:59
Interviews are scheduled to take place from 22 to 25 September 2025 virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed inter-view scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Closing Date: 11th September
Interviews: 29th September
Are you passionate about using evidence and data for good? As a new role, you will have the exciting opportunity to support and transform how we use health-related dementia data in the development and curation of our strategic evidence base. Clear and impactful data is key to understanding the scale and impact of dementia in the UK, and this role will be pivotal to ensuring we’ve got what we need.
Your role will be critical to informing research, influencing and engagement activity through deep-dive analysis and synthesis of existing data, identification of potential data gaps and methods to fill them, and the production of jargon-free, engaging interpretation and information for both internal and external use.
You will work alongside the Dementia Data and Intelligence Lead, together providing expertise on evidence, data and insight in the context of dementia, ensuring that the Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence. You’ll also work closely with other members of the Strategic Evidence team - our in-house experts for dementia data, economics, care and clinical research evidence, responsible for gathering and generating evidence on the scale and impact of dementia across the UK, contributing authoritative, impactful evidence to inform policy making and strategic decision-making.
You will be part of an even larger Evidence, Policy & Influencing (EP&I) function, which is laser-focused on ending the devastation of dementia through changing policy. Teamwork and communication are key in this role – with colleagues internally and with the system externally to help make dementia the priority it needs to be.
This is an exciting opportunity to join the Strategic Evidence team and shape how we use data and intelligence to inform what we know about dementia.
About you
You’re a data analyst with previous experience of analysing data to inform policy and/or strategic decision making who thrives on bringing clarity to complex questions using data. You understand the importance of clear communication when it comes to sharing data and intelligence with technical and non-technical audiences. You’re passionate about using data and evidence for good, and you can understand the need for impactful data and evidence in the current health and social care landscape. You’re a trusted expert and critical friend, always considering the impact of your work on people affected by dementia.
Essential experience:
- Qualification in a discipline relevant to data analysis or equivalent demonstrable work experience.
- Skills in using statistical analysis techniques to draw impactful conclusions from complex data sets.
- Skills in data visualisation with the ability to tailor the communication of your findings to different audiences, using tools such as Power BI or ArcGIS.
- Experience of using software packages or coding languages to efficiently process data and produce shareable outputs (R Studio, SQL, Python etc.).
- Experience of preparing briefings, reports and other creative assets to support the sharing and mobilisation of data insights.
- Experience of providing advice and guidance on how to use data insights to team members and other internal colleagues.
- Experience of analysing and appraising data to inform policy and/or strategic decision making.
- Experience in using project and stakeholder management skills to deliver and monitor projects of work that require internal and external collaboration.
In addition to this, you will:
- Be a true team player, supporting colleagues and knowing when to ask for help.
- Be eager and able to work at a pace in a complex environment.
- Be independently minded and a critical thinker; curious and constantly questioning the status quo.
- Be an exceptional communicator, passionate about sharing best practices, insights and feedback effectively.
- For this application, we strongly recommend including a supporting statement letting us know how you meet the essential criteria and why you are motivated for this role.
What you’ll focus on:
- Informing data advocacy, helping us demonstrate a case for change around the need for improvements in dementia data, by building a deep understanding of the quality and quantity of health-related dementia data.
- Supporting the development and implementation of a strategic approach that enables the use of dementia specific and other relevant data in our strategic evidence base.
- Combining datasets from various sources externally, generating actionable insights on the scale and impact of dementia that are understandable and impactful for different audiences and purposes.
- Creating engaging content for internal and external use, using appropriate data visualisations to present data in engaging and easily interpretable ways for non-data professionals.
- Supporting the development and management of a more robust single point of truth to ensure correct usage and communication of data and statistics internally and externally.
Together, the charities Sands and Tommy’s have formed a Joint Policy Unit (JPU) focussed on achieving policy change that will save more babies’ lives during pregnancy and the neonatal period and on tackling inequalities in loss, so that everyone can benefit from the best possible outcomes.
The JPU’s mission is to secure policy change that will reduce rates of miscarriage, stillbirth, pre-term birth and neonatal death, and to work to eliminate inequalities in these outcomes.
While there is widespread agreement on the need for change to improve the safety of maternity and neonatal services, what that change looks like is not clear. To save more babies’ lives we believe that a continued focus is required, and that governments should set new commitments to reduce perinatal mortality and preterm births, focused on matching the best-performing countries in Europe.
This role will be crucial to the continued success of the JPU unit; leading, shaping and coordinating all the unit’s work.
We are looking for an independent and assertive problem-solver, a policy expert who can manage multiple priorities, take the initiative, lead the national conversation and is as excited as we are about taking the helm of this venture for both of our organisations.
The successful candidate will need to have a substantial track record of effectively leading and implementing national policy and influencing programmes, driving change and achieving the desired impact.
You will have considerable experience across research, data analysis, policy development, public affairs and communications. Additionally, you will be well-versed in research and data management, including analysing complex data and evaluating policy developments.
Experience of being a member of a senior management team with successful, significant and relevant management and leadership experience is also essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief launched the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.
STEP aims to support refugees and others who have experienced forced migration to overcome the complex barriers they face in preparing for, and ultimately finding, work in the UK. We work with individuals, regardless of their background or proximity to the labour market, helping them develop the skills and access the opportunities they need to secure sustainable and meaningful employment.
We deliver STEP through both online and in-person programmes across the UK. Our work includes targeted support for women refugees, Afghan nationals, Ukrainians, and people who have come through the asylum system.
Our flagship in-person programme is delivered in partnership with a network of expert local delivery partners — including local authorities and NGOs — to ensure high-quality, community-based support.
We now have an exciting opportunity for a Programme Officer, who will be central to the smooth delivery and coordination of the STEP In-Person Programme. You will work closely with a network of expert partners, including local authorities and NGOs, to ensure high-quality, accessible support is delivered within communities.
You will be responsible for a range of programme and partnership management tasks, including oversight of grant payments, data and impact reporting, delivery partner support, and internal training and induction. You will also contribute to the design and delivery of specialist strands of STEP, including our pilot programme for people seeking asylum and our Experts by Experience Board. You will work closely with the STEP Programme Manager to implement the programme’s current delivery and help shape its future direction into 2025 and beyond.
About you
We are looking for candidates who have:
- Experience of working in a programme delivery or coordination role, particularly supporting refugees or other marginalised groups into employment
- Experience supporting or managing external partnerships or stakeholders
- Experience organising, planning and facilitating training and workshops
- Excellent administrative and organisational skills
- Strong Excel and data handling skills and confidence using Microsoft Office and CRM databases
- High level of accuracy and attention to detail
- Ability to communicate clearly and professionally, both verbally and in writing
- Ability to build effective working relationships with a range of stakeholders
- Willingness to travel within the UK for partner meetings and events
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equity, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with experience of forced migration are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely week commencing 29th September 2025.
Bringing life-changing action to people in crisis around the world
St John Ambulance is partnering with Robertson Bell in their search for a Finance Business Partner (Volunteering) to join their high performing team on a permanent basis. St John Ambulance is England's leading, volunteer-powered first aid charity dedicated to first aid education and emergency response across England. They are committed to ensuring that everyone receives the help they need in a health crisis from those around them.
The Finance Business Partner in Volunteering is responsible for providing the first line of support and assistance with the development of financial plans, analysis of the financial performance and forecasts of the Volunteering businesses. They will be a key member of the Financial Planning and Insight team to ensure delivery of the annual three-year budgeting process, that is aligned to strategic operational plans.
The organisation:
This is a fantastic opportunity to join a team of over 1,400 employees and over 30,000 volunteers, united by their goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, they are proud of their past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. They do this through developing and providing effective community response and outreach services and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
The key duties of this Finance Business Partner will be as follows:
- Provide impactful and effective finance business partnering to St John Budget Holders, the Senior Management and Executive Teams.
- Deliver high quality business and financial analysis, with detailed outcomes and benefits, to identify and present coherent rationales for change, to support effective delivery of services.
- Work with the relevant stakeholders, to timetable in the production of the charity’s monthly management accounts, the annual budgeting and in-year forecasting process.
- Drive continuous improvement in St John’s financial management reporting, forecasting and analysis.
- Utilise technology and tools to continuously improve the presentation and content of the charity’s financial management reports.
- Provide clear and understandable narrative to stakeholders and the rest of the team, advocating good accounting principles.
- Identify and implement cost and efficiency savings, without compromising the quality of the service and accuracy of the reporting.
- Work with business partners to provide the financial analysis and appraisal for business cases.
The successful candidate will have:
- A full professional accountancy qualification (CCAB or CIMA).
- Ideally, experience in the charity sector and working in large complex organisations.
- Significant experience in management accounting processes.
- Demonstrable, previous, extensive experience in a finance business partner role.
- Track record of supporting the end-to-end processes for in-year forecasts and annual budgets.
- Experience in dealing with a stakeholders at all levels, internal and external.
- Excellent influencing skills, with confidence and gravitas to respectfully challenge.
This role is being offered Nationwide within the UK, with only occasional travel required to an office for key in-person meetings. Applicants must be willing and able to attend occasional meetings in the evenings, via Teams. TOIL and flexible working arrangements facilitate this.
The closing date for applications is on Sunday 7th September, with first stage interview due to take place the week commencing 15th September. Applications will be under continuous review in advance of this date so please do not delay in applying to make sure you don’t miss out!