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Job description
About the role
We are looking for someone solutions-focussed with expertise in delivering needs-led specialist support services to be our new National LGBT+ Independent Sexual Violence Advocate.
This role builds on work that we have been doing for decades to support and empower LGBT+ people who have experienced sexual violence. Your work will enable LGBT+ people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of sexual violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will sit alongside our other advocates supporting LGBT+ people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT+ survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT+ people facing abuse and violence.
For more information on this role please download the attached job description on the next page.
Location:This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK (Averaging the need to travel into London one day a month).
Galop will cover the cost of any extra expenses regarding this in line with our expenses policy
Hours: Full Time (35 hours per week)
Contract: Fixed-term until 31st March 2027
Reports to: National Advocacy & Support Manager/National Team Lead
Salary: You will start on scale point F1, £28,330.41 per year
Closing Date: Applications should be submitted by 10am 1st September 2026
Interviews will be held on 16th September 2026 via Microsoft Teams
REF- 230 111
We are looking for someone solutions-focussed with expertise in delivering needs-led specialist support services to be our new National LGBT+ Independent Sexual Violence Advocate.
This role builds on work that we have been doing for decades to support and empower LGBT+ people who have experienced sexual violence. Your work will enable LGBT+ people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of sexual violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will sit alongside our other advocates supporting LGBT+ people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT+ survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT+ people facing abuse and violence.
For more information on this role please download the attached job description on the next page.
Location:This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK (Averaging the need to travel into London one day a month).
Galop will cover the cost of any extra expenses regarding this in line with our expenses policy
Hours: Full Time (35 hours per week)
Contract: Fixed-term until 31st March 2027
Reports to: National Advocacy & Support Manager/National Team Lead
Salary: You will start on scale point F1, £28,330.41 per year
Closing Date: Applications should be submitted by 10am 1st September 2026
Interviews will be held on 16th September 2026 via Microsoft Teams
REF- 230 111
Organisation
Posted on: 04 August 2026
Closing date: 01 September 2026 at 23:59
Job ref: 230111
Tags: Advice / Information
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Camden Town, Greater London (Hybrid)
4.66 miles
£34,005 – £38,240 FTE per annum depending on qualifications and experience
Full-time
Permanent
Job description
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
Role Purpose
The Camden Food Mission is a new service designed to deliver advice in food settings across Camden. This service is a direct response to local food insecurity across the council. It will deliver a floating advice service embedded primarily within food support locations, aiming to reach people who would not otherwise access advice services. The service will focus on stabilising income, managing debt, and reducing reliance on crisis provision.
The project will be delivered through a mix of face-to-face, telephone, and digital channels. Face-to-face appointments will be held in community food locations, with an emphasis on a flexible, visible presence to maximise reach.
We are recruiting a full-time debt adviser to join this project, to work alongside an established and experienced generalist adviser.
Ideally, you will be an experienced money adviser, and able to deliver high quality debt advice and on-going casework to clients. You will be an approved DRO intermediary or be willing to work towards becoming a DRO Intermediary by completing the relevant training. You should also hold the IMA Certificate of Money Advice Practice (CertMAP) or be willing to work towards obtaining this. The CertMAP and DRO Intermediary status are prerequisites to be considered at Senior Level.
Role Profile
- Provide debt advice and specialist casework that is in-depth and complex and covers the full range of debt advice.
- Work to achievable targets in line with the criteria set by the funder.
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
- Research and explore options and implications so that clients can make informed decisions. Act for clients where necessary using appropriate communication skills and channels.
- Advise clients who are eligible for a DRO of the possible implications, duties and obligations and complete and submit DRO applications on their behalf.
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
- Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.Liaise with advice partners to set up and deliver advice sessions in community outreach locations as required
If you have applied for this role recently, please do not apply again.
Closing deadline for applications is: 9.00am on Monday, 24 August 2026
CVs are not accepted.
Applications will be reviewed on a rolling basis and interviews may be conducted before the closing date.
Interview date:tbc
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
Organisation
Posted on: 29 July 2026
Closing date: 24 August 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work
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