The Opportunity

Save the Children International has an exciting opportunity for you to join our team as the permanent Award Management System Adviser for 12 months in our London office. Save the Children International (SCI) is undergoing significant transformation across a number of core business procedures, systems, and structures, through the implementation of a number of High Performing Organization (HPO) Change Projects. Award management, the core business procedure for Save the Children, has links to the majority of these projects and is required to provide leadership and direction to ensure alignment with the end-to-end procedures, and system, and are supporting consistent and efficient delivery of programs.

The Award Management System Adviser will be a key part of the Award Management team in the International Programs department and will support the AMS Strategy Manager as the business and systems adviser for Save the Children's Award Management System (AMS). AMS is an online system used globally by Save the Children to manage its awards operations in 5 regions and 17 Save the Children members who work with SCI.

The AMS Adviser is strategically positioned to provide operational award management system expertise to key Transformation Delivery initiatives in Save the Children. The AMS Adviser will work closely with at least one of a range of Transformation Delivery projects that impact AMS and require business and systems engagement to shape the end product. The AMS Adviser will also work closely with the AMS Support Manager in providing BAU operational support and advice to end-users globally.

This role will:

• Work closely with key priority projects (such as Agresso onboarding) in building a plan for AMS design, implementation and roll-out to relevant offices.
• Gather and document requirements for implementation of AMS, including reviewing user stories and preparing a data migration strategy.
• Coordinate user acceptance tests with a small group of key end users.
• Work with AMS champions, IT first line support staff and super users based globally, ensuring that key learning materials and support guidance is developed, published and used effectively.
• Ownership of the AMS training materials, ensuring they are updated as needed.
• Manage the development of enhancements and bug fixes in close coordination with software developers and key end users.
• Coordinate with other Save the Children priority projects to ensure seamless integration of processes, tools and systems in Save the Children.
• Provide leadership across the Save the Children family for ensuring data quality and integrity.

This is a highly collaborative role, working daily with stakeholders throughout Save the Children across the world, to facilitate a culture of data quality and system efficiency to help support our global ambition for children. This role may move between Transformation Delivery projects as required by the organisation to best meet the needs of the portfolio.

In the event of a major humanitarian emergency, you will be expected to work flexibly outside the normal role profile and be able to vary working hours accordingly.

In order to be successful you will bring/have:

Grant & Contract management:

• Understanding of NGO grant management.

• Ability to demonstrate practical know-how of award management at operational level.

Capacity building:

• Excellent skills in developing manuals, guidance and tools that are accessible and user-friendly.

• Knowledge of the design and delivery of face to face and online trainings

Personal skills:

• Excellent project management and prioritisation skills; strong organizational and follow-up skills
• Highly developed interpersonal skills including influencing, negotiation and coaching; ability to work across different cultures.

• Excellent verbal and written communication skills; ability to explain complex issues to a wide range of audience.

• Ability to manage a complex and varied workload; to work effectively under pressure; and to organise and prioritise work to ensure departmental deadlines are met.

• An energetic, flexible and proactive approach with the ability to work both independently and cooperatively within a team setting and across teams.

• Solid skills in Microsoft applications. Experience managing content on intranet type systems a plus.

• Ability to challenge and negotiate assertively and cooperatively with senior staff.

• Demonstrable commitment to equal opportunities and awareness of what constitutes good practice.

We offer a competitive package in the context of the sector with an option of flexible of working hours

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children does not charge a fee at any stage of the recruitment process.

To support delivery of the Later Life Planning service effectively from the office and in the community as well as supporting the development of the service including through training and supervising volunteers.

The service aims to enable older people living in the London Borough of Barnet, and their carers, to manage and plan for the challenges of aging whilst retaining independence, choice and control in their lives. To support delivery of the Later Life Planning service effectively from the office and in the community as well as supporting the development of the service including through training and supervising volunteers.

The service aims to enable older people living in the London Borough of Barnet, and their carers, to manage and plan for the challenges of aging whilst retaining independence, choice and control in their lives.

Hours: 21 per week

No CVs.  Only applications on our application form will be accepted.

Employment & Careers Advisor
Upper Tulse Hill, London

If you have experience of working as an employment and/or volunteering officer, this is an amazing opportunity to help people in your community gain valuable skills and achieve their goals. 

About Us

Founded by local residents in 1998, High Trees Community Development Trust is a well-regarded and trusted community anchor, delivering and leading a range of integrated services to connect people and communities to strengthen skills and build stronger voices.

Guided by the needs of our community, our work covers employment, education and training support, children, young people and family services and community engagement and development. 

We’re currently looking for an Employment & Careers Advisor to join our Employment and Welfare service, which aims to improve the economic wellbeing of our beneficiaries by supporting them into meaningful and sustainable employment.

The Benefits 

- Salary of up to £27,000 per annum 
- A clear pay structure with annual increments (based on performance)
- 24 days’ holiday (rising with service to a maximum of 8 additional days) plus 3 days off for Christmas
- Enhanced maternity/paternity/adoption leave (after two years’ service) 
- Pension (up to 5% employer contribution) 
- 24 hour employee support line 

At High Trees, our motto is ‘meeting everyone as a person of great potential’. This applies to our employees, as well as the people we support. 

All our staff are supported to grow and develop through regular one-to-ones with their manager and a programme of organisation-wide and individual CPD. We’re proud of the fact that over 50% of our Service Managers have been promoted from within our organisation. 

Here, you’ll be given the opportunity to contribute to the work of our organisation as a whole, rather than focusing solely on the work of your team. 

We are collaborative, inclusive, responsive, supportive and rooted in our community. We’re driven by a desire to make impactful change. If you think you would thrive as a member of our team, we’d love to hear from you. 

The Role

As an Employment & Careers Advisor, you’ll support the delivery of our Employment Support service by recruiting participants through outreach and helping them to secure or progress in employment.

Our service addresses employment support gaps in the borough and beyond, with our main priority being groups focused on serving over 50s, lone parents and individuals with health conditions. We also work to address in-work poverty and support those who are stuck in low paid and insecure work. 

Reporting to our Employment and Welfare Advice Manager, you will: 

- Manage a caseload of individuals seeking employment support 
- Carry out in-depth assessments and creating action plans for each participant 
- Deliver tailored support through IAG, employment coaching and personal development 
- Develop key relationships with local partnerships in order to access opportunities for our participants 

About You 

To join us as an Employment & Careers Advisor, you will need: 

- At least one year’s experience in an employment and/or volunteering officer role 
- Experience of being able to identify and break down participant’s barriers to help them progress into education or employment 
- The ability to develop, manage and maintain strong relationships with participants 
- Proficiency in the use of databases and all Microsoft packages 
- The ability to provide and maintain weekly, monthly and quarterly reporting
- The ability to work in a busy and target-based environment
- A Level 3 IAG qualification (or the willingness to gain this within the first six months of your role) 

Ideally, you’ll have experience of working with people who have been in long-term unemployment. Familiarity with the workings of central and local government would also be beneficial, as would the ability to develop and implement outreach plans to attract participants to our projects.

Other organisations may call this Careers Officer, Careers Advisor, Employment Service Co-ordinator, Employment Project Co-ordinator, or Training & Employment Advisor. 

The closing date for applications is the 4th August 2020. 

Webrecruit and High Trees Community Development Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as an Employment & Careers Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Working hours: 35 hours per week

An exciting opportunity has arisen for a skilled advocacy professional to join our team in a new role as a Senior Advocacy Advisor.

We looking for a highly motivated individual with demonstrable experience both designing programmatic work with beneficiaries and delivering policy and influencing work. You will be supporting the development of new advocacy content in our programmes with women entrepreneurs in Nigeria, Indonesia and Vietnam, so participants are empowered to identify and safely challenge systemic challenges to the success of womens’ businesses. You will also be leading on the operational delivery of our broader advocacy strategy focussing on developing our policy, influencing and research work.  

This is a part time, permanent role at 21 hours per week (60%) with a salary range of £21,924 – £26,187 pro rata (£36,540 – £43,645 per annum).

Applications close 9.00am BST, 30 July 2020. Interviews will be held remotely in the first half of August.

Please note, the Foundation’s team is working from home and you will be too until such a time that we can safely return to our Central London office (W1), from where you’ll be based after then. We offer flexible working arrangements. 

The Foundation is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply for this position. All applicants should have the right to work in UK. Please let us know if you have any access requirements of which you would like us to be aware during this process.

Due to the large number of applications we receive, we will contact those we wish to invite you to interview only.

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.

Legal Adviser or Policy Adviser - Criminalisation of Sexuality and Reproduction - Fixed Term Contract - 18 months

(This role is initially being offered as an 18-month fixed term contract, after which the job has scope to be offered on a permanent basis).

Location: London (N.B.: It may be possible for the post-holder to work from a different location if the candidate is based in a country/territory with an Amnesty International Secretariat office and we are in a position to hire an employee in that location - please see link below to see our worldwide office locations: )

Amnesty International is seeking a Legal Adviser or Policy Adviser to provide law and policy advice to Amnesty International's International Secretariat, including its various Regional Offices, and the broader movement on specified areas of human rights and related positions of the organisation, with a specific focus on sexual and reproductive rights, the criminalisation of specific conduct including sexuality and reproduction as well as other challenges related to criminal justice systems and related abuses, personal autonomy, gender related issues including as they pertain to non-discrimination; to contribute to the further development of the organisation's policies on a wide range of human rights issues, especially those pertaining to the aforementioned areas; to monitor developments at inter-governmental organisations and in other relevant forums relevant to standards, policies and practices, especially those pertaining to the aforementioned areas, and identify opportunities for pro-active engagement in collaboration with the relevant AI Programmes and Sections; to support the organisation's strategic litigation on specified areas of human rights.

About the role:

As Legal Adviser or Policy Adviser you will work closely with country and thematic researchers, advocates, media officers and campaigners in the International Secretariat and Sections/Structures to ensure human rights law and the organisation's human rights policies are applied and advocated in an effective manner through research projects, advocacy initiatives, media and campaigns. You will lead, help develop and/or support research, drafting, advocacy, policy, training and standard-setting activities as part of a project team leading Amnesty's work on the criminalisation of sexuality and reproduction. You will also work with colleagues in the Law and Policy Programme to ensure effective, coherent and timely output reviews and policy consultations, especially as they pertain to the aforementioned areas. You may also be required to provide specific support on issues pertaining to criminal justice systems and related abuses, detention, torture.

Depending on the post-holder's background and experience, the position will be one of Legal Adviser or Policy Adviser.

Please see to the job description for more information.

About you:

You will have substantial expertise and professional experience in human rights law. Particular expertise on sexual and reproductive rights, criminalisation of sexuality and reproduction, use and abuse of criminal justice approaches applied to or otherwise impacting on specific conduct or groups, gender related issues including as they pertain to equality and non-discrimination, including intersectional discrimination, personal autonomy and the rights to privacy and health would be critical. Good knowledge of human rights issues related to detention, torture, due process, expression, thought, conscience and religion would be additional assets. You will have demonstrated experience in research and advocacy on human rights issues, as well as experience in or working with the legal profession, inter-governmental organisations and/or human rights NGOs. You will have demonstrated legal drafting and analytical skills, e.g. through experience in the application of international law. You will also bring strong advisory and communication skills, including with a view to conduct effective advocacy.

You will have experience of planning, organizing and prioritising work under pressure and to deadlines. Excellent team skills are essential in this position. You will also have excellent external representational skills. You will have outstanding written and verbal English; the ability to work to a high professional level in another widely used language, particularly French or Arabic, will be a significant advantage.

Please see to the job description for more information.

Voluntary Income in The Church of England is over £800M a year, and funds most of the church's mission and ministry. The Church of England has adopted a National Giving Strategy for 2020-2025 that will invest in different ways to encourage giving within its churches.

Summary

Parishes need support to ensure they are enabling giving and encouraging generosity, and dioceses need support to ensure the parishes fund their ministry.

As Regional Giving Advisor, you will support the recruitment of Diocesan Giving Advisors in the Midlands / East and develop the knowledge and adoption of good practice in parishes and dioceses. You will support dioceses who access the Giving Advisor Fund, assisting them throughout the recruitment process, and providing training and non-managerial supervision for new Giving Advisors. You will also develop regional initiatives, and take a national lead on specific areas of giving and produce training and guidance in these areas.

To be successful, you will need experience of encouraging giving in a paid capacity and of influencing through communications with sensitivity and discretion. Experience of working within the Church sector, either in a paid or voluntary capacity would be an advantage.

Due to the specialist nature of this role within the Giving team, training will be provided to successful candidates to enable them to carry out their role confidently.

This role will cover Midlands and East.

We are a dispersed team and have a very flexible approach when it comes to working locations. In light of Covid-19, all team members are currently based at home. As a National Team we work throughout the dioceses and predominantly use online platforms to meet and train colleagues and parishes. However the role will require focused work with the Midlands and East Region, therefore a willingness for travel within this region as well as for some travel throughout England and work occasional weekends may be required from 2021 onwards.

Interviews are expected to be held w/c 10^th August 2020 remotely using Zoom.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our scheme.

Main Responsibilities

The Role

Supporting Giving Advisors

Supporting dioceses through assisting in the recruitment, training and non-managerial supervision of giving advisors.

This includes:

• Assisting dioceses in the recruitment process for Giving Advisors, offering guidance and support on job descriptions, person specifications, recruitment advertising, shortlisting and interview process and sitting on the interview panel if asked.
• Auditing the training needs of all Giving Advisors in the region, and creating and delivering a training programme with colleagues from the national team and others.
• Providing non-managerial supervision and specialist advice and guidance for Giving Advisors, through regular meetings and ad-hoc support, where Giving Advisors are supported and given space and time to explore their challenges and the most effective way of addressing those challenges.
• Co-ordinate regional meetings of the Giving Advisors, agreeing dates, venues, agendas and desired outcomes.

National Lead for specific areas of expertise

Researching, training and developing guidance and advice on specific areas of expertise (such as giving and young people, giving in fresh expressions, giving in a rural context, giving in an urban context, giving in a small / large church, giving in different traditions etc).

This includes:

• Working with the line manager to identify the area of expertise that guidance will be produced for.
• Researching existing writing on the agreed area of expertise.
• Identifying models of good practice within dioceses.
• Agreeing collaboration with one or more dioceses in the creation of advice and guidance.
• Producing good practice guidance in various formats by working closely with the Marketing Manager.
• Organising and hosting events to develop understanding and practice in this area of expertise.
• Monitoring and evaluating the impact of the adoption of good practice across The Church of England.
• Answering queries and offering advice and guidance to parishes throughout The Church of England on this area of expertise.

Developing good practice in the region

Sector: Awards Management

Location: London UK, New York or Washington DC, USA

Job Description

The Program Development Advisor (PDA) will lead and/or support new business development efforts, from opportunity tracking and capture planning to proposal development, and submission. The PDA will serve in the Capture Manager and Proposal Manager or Proposal Coordinator roles on new business opportunities. The PDA will lead and/or support special internal initiatives aligned with IRC’s business development strategy. The ideal candidate will have a successful track record of working on new business efforts in international development with USAID, DFID, ECHO, and/or other multilateral and bilateral donors.

RESPONSIBILITIES

• Lead and assist in the identification, tracking and updating of new business opportunities across a variety of technical sectors, regions, and clients.
• Lead capture planning including facilitating technical brainstorming, competitive landscape analysis and win theme sessions with technical and country staff.
• Coordinating proposal work to include preparing timelines, ensuring the proposal team adheres to deadlines, supporting recruitment, assisting in budget development, ensuring document completion, organizing meetings and compiling notes, and drafting and proofreading proposal sections.
• Work with technical units, country offices, and other staff to support conceptualization and design of proposals for new project activities and/or amendments to current projects.
• Managing coordination, communication and inputs from subs or to our primes.
• Identifying partners, consultants, and other proposal development support as needed.
• Draft proposal pieces including Past Performance, Corporate Capabilities, Staffing and Management Plan, Country Context, CVs, etc.
• Compile inputs from proposal team members, including consultants and partners.
• Ensure responsiveness to and compliance with solicitation documents.
• Provide Quality Assurance/Quality Compliance support on proposals.
• Maintain accurate information in database and assist with conducting analysis of proposal development; and maintain accurate and timely electronic files.
• Advises by working collaboratively on organizational and system improvements; anticipating, identifying and proactively solving problems.
• Facilitates internal post-submission debrief sessions to glean lessons learned.

Qualifications

• Bachelor’s degree in relevant field, including international relations, political science, public administration, and communications; Master’s degree a plus.

• Three to five years’ experience writing grants and developing funding proposals.

• Experience working with US Government (USAID, OFDA, BPRM, etc.), DFID, EU institutions (ECHO, DG), and/or other European donors. 

• Experience in proposal budgeting a plus.

• Excellent communication and interpersonal skills, including the ability to effectively manage a variety of relationships in a multicultural environment;

• Demonstrated ability to collaborate equally effectively with colleagues in ‘remote’ and diverse teams, including as team leader for proposals;

• The ability to work productively and accurately while under pressure in a fast-paced, demanding environment;

• Ability to multi-task and prioritize effectively;

• Ability to travel internationally; (up to 20% of time)

• Fluency in English and proficiency in at least one other language (French and/or Spanish) is highly desirable.

Applications will be reviewed and invited to interview on a rolling basis.

Candidates must have the right to work in the country for which they are applying.

IRC-UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK.

An exciting opportunity has arisen for a Senior Advisor to join our Advice Team at Community Links.

Community Links is a community charity, rooted in east London, providing support and opportunities to thousands of people every year. We have been transforming lives for over 40 years and are founded on two principles: to find new solutions to old problems and to deliver them with the whole community.

Our Advice Team, comprising of paid and volunteer advisers and lawyers, provides a range of legal services, including:

• A Form Filling Clinic, assisting with the completion of Benefit and Housing Registration Forms, 
• Benefit Tribunal, Appeals' Representation 
• Expert Housing Advice from solicitors
• Accredited Debt Advice provided by qualified experts
• Consumer and Employment Legal Advice given by pro bono lawyers

Additionally, by virtue of Help through Crisis, our Social Worker-led program, providing emotional and practical support and guidance, we are able to offer a comprehensive, wraparound service.

We are looking for a Senior Advisor to assist our clients with high-quality, welfare benefits advice, including casework.  Your responsibilities will include delivering advice and training, co-ordinating our 'open door’, ‘benefits check’ and ‘form filling’ services, and supervising staff and volunteers.

To succeed in this role, you’ll need experience of giving welfare benefits advice, at casework level.  Specialist knowledge of welfare benefits, including legacy benefits and universal credit is also essential.  You’ll need excellent communication, interpersonal and partnership working skills.

Benefits include flexible working options, rewards / discount scheme and a cycle to work scheme.

Are you interested in supporting people who have, or are recovering from mental health problems; experiencing barriers affecting their ability to move towards or stay in paid employment? Do you have what it takes support and lead a team of individuals as part of an organisation that prides itself on its professionalism, values and the passion of its staff to make a real difference? 

Status Employment are looking for IAPT Employment Advisers to work 35 hours per week over 5 days. Joining our established team attached to the Lambeth Talking Therapy Service, you will be working with clients with common mental health needs and other barriers to employment.

IAPT Employment Advisors : £26000 - £28,000 – Contract role funded until March 2021 with potential to be extended

Roles are an ASAP start to work 35 hours a week over 5 days to join our established team working in the borough of Lambeth.

Working alongside Lambeth Talking Therapies   

The Lambeth Talking Therapies programme provides short term therapy for people with common mental health issues such as anxiety or depression. Status Employment has been the Partner of Choice since IAPT started in Lambeth in 2009. We work closely within this integrated health team, to provide a short term holistic and person centered service. As with Therapy the intervention is short term, typically 2-4 months but varies depending on the need of our client.

This is a great opportunity to be part of an organisation that prides itself on its professionalism, values and the passion to make a real difference and contribute to real change within mental health. We are a close-knit, ambitious team, committed to learning and developing and adding value to the clients we support.

 As an Employment Adviser you will provide advice, guidance and support for clients who are:

• Off sick and wishing to return to work
• Retaining employment
• Job seeking activities

You will work collaboratively with clients, therapists and employers to deliver best outcomes. Supporting the client to devise a strategy to help them move forward with employment needs, you will deliver job seeking, CV and Interview workshops, develop an effective knowledge of the Equality Act 2010 and support job applications.

Please note the post holder will need to be willing to work in any part of the Borough of Lambeth and work from 11.00 to 19.00 on one day a week, as determined by Status Employment, to support clients who cannot attend during normal office hours.

Please send in your CV and Covering Letter (in line with the job description). 

Closing date is 9am 11th August 2020

Be a Disability Gamechanger and join our national employment service as an Employment Advisor. Support to Work provides employment advice and guidance to disabled people in England and Wales.

About the role

You will manage a caseload of customers who are looking for work and give them employment support. You will do this over the phone and via our online portal.

You will help them to create an action plan to improve their employability skills. This should help them find paid employment within their 12 weeks on the service.

To succeed in this role you will need to:

• have a flexible approach
• respond positively to change
• work well under pressure
• deal with conflicting priorities.

This service is open 9am to 7pm, Monday to Friday. You will need to be flexible and work 35 hours a week on a rota basis to support the team.

About you

We are looking for an experienced adviser with knowledge of employability in the field of disability.

You will need excellent communication skills and experience in a customer-facing role. This should include experience of supporting customers remotely online and over the phone.

You should bring drive and enthusiasm to the role and be passionate about improving disabled people's lives through employment.

You will need to be confident with digital technology. Good working knowledge of IT including Microsoft Office products is essential. Knowledge and experience of Microsoft dynamics would be desirable.

You should be dynamic and results driven with demonstrable evidence of performance across a range of outcomes. Excellent negotiation skills will allow you to positively influence at all levels.

Skills and experience

• Excellent customer service skills, especially over the phone
• Experience of providing employment advice to a diverse group of customers.
• Knowledge of the national employment market
• Experience working in a team.
• Excellent written skills.
• Digitally confident- knowledge of CRM systems, especially Microsoft Dynamics, Skype for Business and Call Handling .
• Agreement with ‘Social model of disability’ approach

Disabled candidates

Equality and inclusion are at the heart of Scope’s mission and we are committed to creating a diverse and inclusive workplace with equality of opportunity for everyone.

We welcome applications from disabled people and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you would like to be considered for this.

Policy Advisor

The memcom recruitment team are looking for a policy, public affairs and campaigns professional to identify, understand and analyse the pressing policy issues of a respected membership body based in Central London.

This is an interesting, varied and full-process role taking concepts and members concerns and translating them into policy which directly benefits the members and the profession.

A key aspect of the role will be to work with policy makers to proactively identify key policy issues which might affect the members, and translate complex legislation into plain communication styles for different audiences.

You will also be proactive in developing senior links within government agencies and relevant external groups, using your knowledge of the machinations of government, campaigning and policy to effect real change for members. This will mean devising effective and workable public policy proposals and solutions.

The ideal candidate will have tangible policy experience and experience of stakeholder management as well as the ability to analyse and translate complex policy for different audiences.

Please note that we only accept applications made using our own Application Form, which can be downloaded from the Citizens Advice Lewisham website

Reports to: Citizens Advice Lewisham Supervisor, Line Manager

Contract type: Permanent

Working hours: Full time (35 hours per week)

Salary grade: £27,000- £30,000 per annum, depending on experience

Location: Leemore Centre, Lewisham – might be required to work from different locations (outreach)

Job purpose:

1. To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances

2. To maintain detailed case records

3. Keep up to date with legislation, policies and procedures and undertake appropriate training

Main duties and responsibilities:

1. To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances This includes:

· Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities

· Researching and exploring options and implications so that those accessing our service can make informed decisions

· Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing

· Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels

· Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder

2. To maintain detailed case records This includes:

· Ensuring that all work meets all auditing and quality standards and the requirements of the funder

· Ensuring all case records are written up in a timely manner

3. Keep up to date with legislation, policies and procedures and undertake appropriate training This includes:

· Ensuring you complete a minimum of 16 hours/equivalent of technical debt advice CPD accredited training or qualifying activity and maintaining an up-to-date record of all training sessions

4. Contribute to team

· Work to an agreed work-plan, meeting targets and milestones

· Prioritise and manage your own workload

· Be an active member of the team, identifying opportunities for your own development

· Compliance with CAL policies and procedures, including health and safety

· Demonstrate financial efficiency and value for money throughout work

· Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice

5. Other

·  Undertake additional tasks as defined by the CEO and Line Manager

Person specification:

Essential:

Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Ability to remain non-judgmental

Ability to provide outstanding customer service

Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings 

Ability to work as part of a team and be open to receiving feedback and learning from others

Understanding of the debt advice model with proven casework skills and experience of dealing with complex and challenging cases

Ability to manage own time and meet deadline

A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics 

Knowledge and Experience

Previous experience of providing debt advice

(at least a year, or equivalent to a year, if part time)

Hold a valid Money Advice Service accredited qualification in debt advice to level three, or higher (desirable)

Experience of delivering high quality advice, casework and financial capability sessions to meet targets whilst ensuring collection of data to support funder’s monitoring and reporting requirements 

Have essential IT and telephone skills and ability to use an online based Client Management System (CMS) to deliver advice across multiple channels and maintain case records 

Hold a Certificate in Money Advice Practice (Cert MAP) from the IMA in partnership with Staffordshire University (desirable)

Previous experience in supporting junior colleagues with their development  (desirable)

Senior HR Advisor - £40K-£45K plus excellent benefits

6-month contract

The memcom recruitment team are looking for a Senior HR Advisor on behalf of a professional body based in Central London.

Working closely with the Director of People, your role will be to advise senior staff on policies and procedures, handle complex disciplinaries or grievances and play an active role in implementing forward-thinking HR projects to drive the Association forward.

You will be the key point of contact for any ER-related queries as well as salary/job terms and conditions, and generally assist others in the HR team to ensure a smooth-running, sleek and professional HR service.

MCIPD qualified (or equivalent), the successful candidate will be highly experienced in policies and procedures pertaining to employee relations, redundancies, writing and implementing HR policies and procedures, reporting and restructures.

You should also be able to start within a couple of weeks and be interested in a 6-month contract with a chance of extension.

The postholder will safeguard management and be responsible for the organisation-level delivery of the safeguarding strategy. They will also be responsible for overseeing safeguarding training and ensuring that workforce and partners are trained appropriately, as well as for ensuring that safeguarding due diligence processes are followed with partners.

Responsibilities

• Assess safeguarding risks within the organisation, including programmes, projects and roles
• Maintain Safeguarding Policy ensuring it is fit for purpose and meets sector standards
• Build the capacity of staff and partners to understand safeguarding, recognise safeguarding concerns and react appropriately in line with organisational policy
• Participate in safeguarding investigations as appropriate and where necessary

Qualifications

• Experience of safeguarding and protection work for a public body or voluntary organization for both children and adults in vulnerable circumstances
• Track record of providing effective safeguarding advice and guidance
• Up to date knowledge of the latest legislation and best practice in relation to safeguarding and protecting children and adults
• Knowledge and understanding of safeguarding as it relates to an organisation operating globally and working directly with beneficiaries