Advocacy Campaigns Officer Jobs in Guildford, Surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma.
As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement.
This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer.
Summary of role responsibilities
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Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;
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Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;
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Develop and grow our charity’s’ media presence and profile;
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Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 16 June 2024 at 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Job title: Policy Officer
Hours of work: Three days (24 hours) per week
Reporting to: Head of Policy and Public Affairs
Location: Home working with occasional travel to London
CEASE (the Centre to End All Sexual Exploitation) is a national human rights charity. Our mission is to expose and dismantle the cultural and commercial forces driving all forms of sexual exploitation in the UK. Sexual exploitation does not occur in a vacuum, and only by addressing the wider context can we hope for real, lasting change.
As a charity, we join the dots between our hypersexualised, objectifying, pornified culture and public attitudes and behaviours towards sex:
• We demonstrate how the mass consumption of online pornography depicting the humiliation, violation and degradation of women and children has realworld consequences.
• We shine a light on the widespread exploitation and harm caused by commercial sex industries that undermine our human rights.
We are neither a religious nor an ideologically driven charity but seek to bring together a broad alliance of groups from many backgrounds around a common stance. CEASE’s work is based on peer reviewed research and survivors’ accounts; it takes the form of advocacy, awareness-raising campaigns, events, lobbying and other strategic actions.
CEASE is looking for an experienced policy officer with a passion for ending all forms of sexual exploitation. Reporting to the Head of Policy and Public Affairs, the role will entail political advocacy, relationship building across stakeholders, including Parliament and research and policy analysis.
We welcome applications from people who have experience of policy, public affairs and advocacy, and who believe in a world free from sexual exploitation.
Apply via vacancies page on the CEASE website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Role
This is a rare opportunity to be at the front line of human rights research and advocacy, working for a specialist organisation with a long track record in promoting the right to freedom of religion or belief (FoRB).
You will undertake research, investigations, monitoring, report-writing and advocacy on freedom of religion and human rights in Myanmar/Burma and Indonesia.
Key responsibilities (full responsibilities listed in the application pack):
- To plan, organise and undertake research, monitoring and reporting on freedom of religion or belief and related human rights issues in Myanmar/Burma and Indonesia , through regular fact-finding assignments, when and where security conditions allow, meetings with key stakeholders and the development of reliable in-country and external partnerships and collaboration.
- To produce materials, including briefings, reports, documenting and analysing the situation of freedom of religion or belief and human rights in the agreed countries, as well as advocacy recommendations.
- To develop and implement, with oversight from the Asia Team Leader and in close consultation with other key members of staff , an effective and innovative advocacy strategy for the agreed countries, taking into account the regional perspective.
- To undertake advocacy with a focus at local (when possible) and regional levels, including ASEAN, and, in consultation with the Asia Team Leader, work with CSW’s Public Affairs Team to inform advocacy initiatives in the UK, EU, US and with other governments, the United Nations and other forums.
- To organise, as appropriate, advocacy visits for delegations from or in relation to the agreed countries.
CSW is a human rights organisation specialising in freedom of religion or belief, and as Christians we stand with everyone facing injustice because of their religion or belief.
The Person
A committed Christian with a university degree and a strong commitment to human rights and justice, you will have excellent communication and organisational skills, and the ability to take the initiative and to work well under pressure.
Essential criteria (full criteria listed in the application pack):
· Knowledge and experience of the East Asia region.
· In-depth knowledge and experience of issues relating to freedom of religion or belief in Myanmar/Burma and Indonesia
· Proven research skills, and good understanding of basic methodologies for human rights research.
· Excellent communication skills, both written and oral.
· Excellent attention to detail and commitment to accuracy.
· If based in the UK you must have the right to reside and work in the United Kingdom
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution.
Closing date for full applications: Noon Wednesday 29 May 2024.
Interviews: Shortlisted applicants will be invited for interview on Wednesday 5 or Thursday 6 June 2024. The interviews will take place online.
Please fill out the application questions attached
The client requests no contact from agencies or media sales.
Job title: Digital Content Officer
Hours of work: Two days (16 hours) per week
Reporting to: Head of Communications
Location: Home working with occasional travel to London
CEASE (the Centre to End All Sexual Exploitation) is a national human rights charity. Our mission is to expose and dismantle the cultural and commercial forces driving all forms of sexual exploitation in the UK. Sexual exploitation does not occur in a vacuum, and only by addressing the wider context can we hope for real, lasting change.
As a charity, we join the dots between our hypersexualised, objectifying, pornified culture and public attitudes and behaviours towards sex:
• We demonstrate how the mass consumption of online pornography depicting the humiliation, violation and degradation of women and children has realworld consequences.
• We shine a light on the widespread exploitation and harm caused by commercial sex industries that undermine our human rights.
We are neither a religious nor an ideologically driven charity but seek to bring together a broad alliance of groups from many backgrounds around a common stance. CEASE’s work is based on peer reviewed research and survivors’ accounts; it takes the form of advocacy, awareness-raising campaigns, events, lobbying and other strategic actions.
We are looking for a Digital Content Officer to join us at CEASE (Centre to End All Sexual Exploitation). We welcome applications from people who have experience of creating and managing social media content and websites. If you have an interest in human rights and believe in a world free from sexual exploitation, join our small but very friendly team!
The client requests no contact from agencies or media sales.
We are searching for a new strategic leader at Bloody Good Period. The Head of Communications and Campaigns will play a pivotal and strategic role in delivering creative and effective campaigns and comms that align with our wider influencing work, maximising opportunities to influence change as we approach a General Election, and beyond.
Bloody Good Period’s brand and communications have had huge traction and influence in the last few years. Our mission of menstrual equity resonates strongly with a range of stakeholders including individual supporters, corporates, parliamentarians and celebrities, and we have developed a strong brand which is frequently sought after for high-profile partnerships.
We are also dialling up the activist movement quality of our work, building on strong foundations in terms of our brand, reputation and relationships. We think menstrual equity is a bedrock of renewing and improving the way the UK works, and the way we campaign for that and communicate our thoughts and demands will always be fundamental to our success in achieving our mission.
The Head of Communications and Campaigns will be working across the organisation, and crucially alongside our Experts by Experience forum, strengthening our communication strategy whilst developing and implementing an ambitious campaign strategy to engage and mobilise both existing and new supporters.
We are an inclusive, feminist organisation, which champions remote and flexible working, and puts self-care at the heart of what we do. We offer a specific leadership and development programme for BPOC members of the team to develop their careers within the social justice space, and a wellbeing fund to support every team member. We work hard and deliver, but we do not overwork. We enjoy our work and take pride in it.
We strongly encourage applications from Black and People of Colour, and from those who have lived experience of the issues on which we work, namely period poverty, and/or experience of refugee or asylum-seeker status.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We recognise that many potential candidates who bring the voice and lived experience that we need, may have had less opportunity to develop a track record in these roles. Bloody Good Period prioritises the development needs of everyone who works with us, including in this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Manchester area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in and around Manchester. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Manchester area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Job Title: Assistant Director Activism & Advocacy
Location: Flexible - Home-based, Shelter Office-based, or combination with regular travel to London and other locations
Contract Type: Permanent Full Time
Salary: £78,414 per annum
Hours: 37.5 per week (pro-rata if part-time)
Leave: 30 days holiday per annum + Exceptional Benefits
Closing Date: 27th May 2024 at 23.30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home.
We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This role is part of the Communications, Policy, and Campaigns (CPC) team, which drives Shelter's ground-breaking campaigning efforts.
The CPC team leads initiatives advocating for social housing, renters' rights, and ending the housing emergency.
As our Assistant Director Activism & Advocacy, you'll work alongside other Assistant Directors, contributing to a collaborative, non-hierarchical decision-making environment.
About the Role
As Assistant Director Activism & Advocacy, you will provide strategic direction to the heads of Digital campaigning, Community Organising, Policy, Research, and Public Affairs teams.
You'll support the development of high-profile campaigns and drive continual improvement to achieve Shelter's strategic goals.
This role involves building strong relationships across Shelter, promoting collaboration, and acting as a spokesperson when required.
You'll need excellent political instincts, campaign experience, and the ability to oversee the production of high-quality policy and research.
About You
We're seeking candidates with experience in matrix management environments, senior leadership skills in project/change management, and a track record of impactful campaigning, policy, research, or public affairs activities.
You should demonstrate the Shelter Behaviours, including collaboration, prioritising diversity, enabling decision-making, creating change, openness to risk, and learning from experiences.
How to apply
You are required to submit a CV and a supporting statement. The supporting statement should include why you’re interested in the role and address the following 3 questions. The supporting statement should be no more than two A4 pages.
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Can you provide examples of your experience leading and implementing high-profile campaign strategies that have resulted in significant political impact, particularly in influencing complex policy decisions at the highest levels?
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Please provide an example of how you have successfully worked across different teams/departments and delivered on cross-organisational objectives?
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Considering Shelter's commitment to being an anti-racist organisation, can you outline how you would integrate anti-racism and equity principles into your leadership approach within the context of driving strategic change and delivering impactful activism and advocacy initiatives?
Please note any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Job Title: Social Media Officer
Reporting to: Digital Marketing Manager
Location of work: Flexible. This post holder can be based in our London office or a hybrid approach working from home with office visits as required, we continue to seek to enable flexible and remote working. The role will involve some irregular travel throughout England and Scotland.
Contract type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £31,500
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
As part of the Brand and Marketing team, the Social Media Officer will lead on social media strategy for the organization, working closely with teams across Magic Breakfast to develop and diversify our presence on social media. Through innovative, compelling content creation the Social Media Officer will raise awareness of our work and the Magic Breakfast brand. The role's aims are to reach and engage new audiences and to strengthen brand advocacy with exisiting target audiences.
KEY RESPONSIBILITIES
- Develop Magic Breakfast social media channels to grow an engaging environment for people with lived experience of childhood morning hunger and our wider supporter network.
- Develop and deliver effective strategies that optimise and grow our social media channels.
- Liase with both Magic Breakfast and corporate partners' design, PR and social media agencies to deliver effective and timely campaigns
- Monitor, improve (through testing and optimisation) and report on the performance and effectiveness of social media content and campaigns
- Write impactful and engaging social posts, sourcing approprtiate imagery and developing video content in collaboration with the Multimedia Producer.
APPLICATION PROCESS
A clear alignment with Magic Breakfast's values and mission will be an important differentiator between applicants. The successful candidates will be enthusiastic and energetic, bring integrity, be willing to commit time to the role, and be passionate about addressing hunger as a barrier to education.
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - 28th and 29th May
First interview - 4th and 5th June
Second interview – 11th June
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
This role plays a pivotal part in planning and delivering marketing and communications activities to key audiences, such as supporters, volunteers, journalists, ambassadors and staff. Integrated marketing campaigns are integral to Sands’ growth and are key to driving brand awareness, reach, engagement, income growth and social change.
The duties of the role include writing, editing, co-ordinating and publishing content across various channels, including Sands’ website, social media, email, and print and online marketing materials. You will need to work closely with other internal teams to plan and implement communications and marketing campaigns to drive awareness or income, while progressively improving organisational understanding of what works for different audiences.
You will also support the Marketing & Campaigns Manager in the delivery of our major integrated campaigns and appeals, and work closely with other members of the Engagement team to support all communications aims and outcomes.
An excellent communicator and team player, you will have a sound knowledge and experience of social media, including Facebook, Twitter, Instagram and related platforms. With paid online marketing experience (e.g. in PPC or Social Media), comfortable using digital tools (e.g. Google Analytics) and be able to write engaging copy with good editorial skills.
This role will specialise in leading marketing and communications support of the Research, Education and Policy department, which covers a range of work including our work to save babies’ lives, training and education, and influencing policy through campaigning and advocacy.
The role will also work across a variety of other teams, projects, campaigns and activities.
Please note this is a 1-year fixed term contract to cover maternity leave.
The client requests no contact from agencies or media sales.
About Kidney Care UK
3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.
For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.
Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.
We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.
Will you join us and help ensure that no one faces kidney disease alone?
About the role
You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.
To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.
Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services
Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team
Key Responsibilities
• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Please view the job description for full details and how to apply.
Closing date: Wednesday 13th March 2024.
Please apply through CharityJob, submitting your CV and a covering letter demonstrating how you would be perfect for this role.
The client requests no contact from agencies or media sales.
Supporter Care Officer
Join an award-winning team and make a life-saving difference to people and animals.
Working as part of the Development team, this new role will play an integral part in driving fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• Provide first-class supporter care to supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes
Deliverables
Provide first-class supporter care to supporters
• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes
Efficiently and effectively maintain the donor database
• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases
Provide assistance to the Development team
• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required
Download Job Pack for full role description
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
REF-214 227
Salary: £35,100 - £38,700 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days and occasional team away days, with prior agreement
Join Our Team!
We are at an exciting time as we roll out our digital and content strategies and work to improve the online journeys of all groups we connect with. We are also in the process of a major brand repositioning. Your role will be key to all of these - delivering email and paid marketing that feels personal to each supporter and lands when and where they want to see it. As part of our Digital Team and our wider Marketing and Communications Team, you will deliver innovative campaigns and projects that make a real difference.
This role is perfect for a hands-on digital marketer who has the technical skills and experience to lead on two key areas of our digital marketing; email marketing and paid digital advertising and measure their effectiveness.
This role will be crucial for ensuring our current community receives relevant, engaging communications via email and cutting through the noise with paid digital advertising to reach new audiences.
If you're creative, a strategic thinker, and have a passion for creating digital marketing that has an impact, we want to hear from you!
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone with experience of:
- Email marketing, from writing and best practice to building emails and automated email journeys (ideally in dotdigital, but other email platforms work too)
- Setting up paid advertising campaigns, both independently and in collaboration with agencies.
- The overall digital marketing mix, including social media and web.
- Working with accessibility and inclusivity in mind.
- Being proactive, organised and creative, responsible for delivering on projects.
- Bringing new ideas and furthering the charity's priorities.
A full description of the role and responsibilities can be found in the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email in the recruitment pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found at:
Closing Date: Wednesday 29th May 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
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Youth Consultants - National Youth Agency
Are you aged between 16-25 and interested in youth work?
Join us at the National Youth Agency as one of our new Youth Consultants!
Contract: 1-Year Fixed Term, Part-time (10 hours per Month)
Salary: Band 7 £11.95 per hour
Location: Home based/Remote working
What we do
As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
The National Youth Agency (NYA) is dedicated to ensuring that young people receive the highest quality support, resources, and opportunities. We are committed to actively involving youth consultants to keep the needs of young people at the heart of our work, driving meaningful outcomes and innovative strategies for youth participation.
About the Role
The National Youth Agency (NYA) is looking to recruit a group of enthusiastic Youth Consultants. In this role you will be integral in shaping the services and strategies that cater to young people and your responsibilities will span various critical areas.
Initially, you will engage in and facilitate training sessions, imparting essential youth participation training to various stakeholders.
Communication is key; you will regularly liaise with both internal staff and external organisations to promote collaboration and ensure all activities align with our youth-centered mission.
This is a unique opportunity to make a significant impact on the lives of young people. At NYA, you will work with a dedicated team that values innovation, collaboration, and the development of young people. Your work will directly contribute to shaping the future of youth engagement and participation across the nation.
Join us on this exciting journey to empower young people through youth work!
As a Youth Consultant you will:
- Participate in training and delivering youth participation training.
- Liaise and communicate with internal staff and external organisations.
- Attend bi-weekly meetings in the evenings.
- Review internal processes, documents, systems and structures.
- Support the development and delivery of our youth participation strategy.
- Host workshops and events for the NYA as and when needed.
- Support the governance structure of the NYA.
- Advocate the work of the NYA and develop relationships with organisations.
- Support the implementation and delivery of youth participation.
- Generate new ideas and implement creative outlooks for the NYA for meaningful outcomes.
- Attend meetings and residentials (online and in-person).
- Please download our applicant pack to find out more about the role and requirements,
How to apply
If you wish to apply for this position, please use our online application process to submit the following by 12:00pm on 24th May 2024.
An up to date CV setting out any jobs, responsibilities and achievements.
A 1-page cover letter answering the following questions:
Why is youth voice and influence important?
How does your lived experience support you to be perfect for this role?
What is your understanding of youth governance?
Help to apply
We are aware that for some people this may be the first time applying for a job, below are some links to follow for guidance on creating a CV and hints and tips on writing personal statements and covering letters.
CV Advice - Youth Employment UK
Tools, Guides & Support (continued) – Amplifi
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