Advocacy Coordinator Jobs in Manchester

ABOUT GLAN

The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.

More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law. 

ABOUT THE ROLE

As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.

You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.

A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.

By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies. 

Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.

This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.

KEY RESPONSIBITIES

Communications Strategy

• Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
• Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
• Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
• Create and manage the departmental budget in alignment with the overall communications strategy.
• Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
• Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.

GLAN brand

• Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
• Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
• Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications. 

Senior Leadership Team (SLT)

• Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
• Represent the organisation externally at events, conferences, and meetings.
• Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
• External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
• Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.

GENERAL RESPONSBILITIES

• Undergo ongoing training to stay updated with changes and new developments in the legal field.
• Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
• Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.

POSITIVE ACTION STATEMENT

We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.

BENEFITS

You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:

• Salary £50,000 - £55,000
• Home working
• We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
• We have access to an Employee Assistance Programme.
• 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
• Enhanced maternity, paternity & adoption pay
• Enhanced compassionate & bereavement leave
• Paid wellbeing leave
• Access to co-working spaces
• Homeworking allowance (as per HMRC guidelines)
• Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes 

QUALIFICATIONS

A degree or equivalent professional experience in a relevant discipline.

EXPERIENCE

Essential

• At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
• Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
• Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
• Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
• Experience working with external agencies

Desirable

• A progressive communications style empowering the communities we support.

SKILLS & KNOWLEDGE

Essential

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
• Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
• Excellent interpersonal skills
• Ability to spark collaboration with external and internal stakeholders
• Works well to deadlines

Desirable

• Experience of developing communications strategies for small NGOs
• Experience of, and interest in human rights and environmental issues

SPECIAL REQUIREMENTS

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.

GLAN VALUES

GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:

Community Centred

• Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.

Partnership Focused

• Building and maintaining key relationships internally and with press, partners, networks and communities.
• Experienced in coordinating communication campaigns with external networks.

Radical

• Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
• We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.

Creative

• Bold, innovative, and creative in the identification, development and communication of our work.

Tenacious

• Build long term case strategies to persist in awareness raising and maximising support for our cases.

Community Engagement Coordinator - Central Region, England

Location: The role will be home-based with extensive travel across the central England region and regular travel to other regions and BookTrust offices.

Contract: Permanent, Full-Time contract

Salary: £30,000 per annum

BookTrust is the the UK's largest reading charity, and we reach millions of children every year with books, resources and support to get every child reading, regularly and by choice. We are national in scale and operate in every region in England, Northern Ireland and Wales. We work through every local authority, via children’s centres, schools, libraries and health professionals, to reach the families Our England Partnerships Team support our wide range of partners in a place-based way, working in and with local communities and the children and families most in need of support.

As a Community Engagement Coordinator, you will work within the regional partnerships team to support projects, pilots and pieces of learning to build greater place-based working with the BookTrust partner network who need us most.  Working with the Partnership Team, and colleagues from across BookTrust support a caseload of community work to support programme delivery, partnership network development and bespoke pieces of learning and development. Create excellent links into and understanding of the issues facing local communities and stakeholders to support BookTrust delivery and development work, and place based, community led initiatives.

We are looking for a positive and enthusiastic, credible ambassador with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. You will have great communications skills with the ability to communicate effectively with a diverse range of audiences, in writing, and in person. You may have worked within or across a local authority provider network, in outreach or in a local community or project within the third sector. You will have experience in and an interest in work with children and families experiencing deprivation and or children’s reading. You will be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.

To find out 'How to apply' please go to our website. Please send a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: 27th September 2024 at Midday.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: BAME candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further (contact details can be found on our website).

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflects our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Street Paws is a non-profit organisation that was founded in 2016 with the aim of providing free and accessible veterinary care and support services to pets of homeless people in the UK. We strive to bridge the gap between animal and human welfare services. Ensuring that pets are not left behind in the fight against homelessness.

Demand for our services is ever growing due to the impacts of cuts to public funding, rising private rents, limited social housing and cuts to housing benefit. Research has shown that many owners have been asked to give up their pet in order to get accommodation. Homeless people will rarely agree to go into a hostel without their pet choosing instead to remain in extreme vulnerability and depravation on the streets.

Role Summary

This is a new position at Street Paws which has been created to support ongoing projects in the Greater Manchester region. The role involves assisting the Operations Manager in expanding current projects, such as incorporating hostels into our Dog Champion Scheme and developing the new volunteering scheme nationally. Responsibilities include recruiting volunteers, providing support and guidance, and fostering positive relationships to enhance the volunteer experience.

Role Description

Based in the Greater Manchester area, the Project Coordinator will be responsible for supporting the Operations Manager with the delivery, administration, and support of Street Paws’ work nationally. The role will support the onboarding of new partners and the management of existing partners, including suppliers and contacts. They will be a point of contact for internal and external enquiries.

The Project Coordinator will support and develop our new volunteer programme, including recruitment and retention of volunteers, volunteer inductions, and training. Street Paws is a small team, and as such, we expect people to be highly flexible in their roles and willing to turn their hand to anything that needs to be done.

Responsibilities

• Promote the charity’s work nationally.
• Respond to internal and external enquiries regarding the charity’s projects and services.
• Actively seek out, develop, and maintain partnerships to strengthen the charity’s projects.
• Ensure each onboarded partner is aware of our services.
• Support the Operations Manager in the expansion of the charity’s projects to new partners and areas.
• Support the Operations Manager with the onboarding of hostels.
• Lead on the development of our volunteer programme.
• Responsible for all aspects of volunteer support; advice, guidance, recruitment, training, induction and onward volunteer management.
• Establish positive relationships with volunteers to ensure that they have a fulfilling volunteering experience.
• Design information gathering format for feedback, and statistics from partners and volunteers.
• Contribute content ideas and create copy for social media content, articles, blogs, and a quarterly newsletter for volunteers and supporters.
• Provide feedback to the Street Paws CEO to report on the charity’s KPIs.
• Travel to hostel locations as required to support hostel partners and volunteers.
• Support partnerships across the Greater Manchester area and attend sessions to provide support for people with pets.

Location: Manchester, Bristol, Newcastle, Nottingham, or London Hours: 37.5 hours

Start date: November, 2024 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £29,150 per annum if based in London. £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol. Plus a £312 yearly tax-free work-from-home allowance.

Application deadline: 11th October 2024, 12 noon.

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

This role will report to the Senior Delivery Project Manager responsible for the ongoing development of the Alumni programme. The successful candidate will have a fantastic opportunity to guide our Alumni programme development. You will be responsible for organising events and opportunities for Alumni, such as our annual Professional Development Courses, in addition to communicating with both the Alumni group and the wider team about the programme and opportunities within it. You will also support tracking and reporting the impact of our work with Alumni to different stakeholders. You will have the opportunity to participate in the fast-paced and rewarding Future Charities Leaders Programme (FCLP) where no two days are the same, where you can focus on your professional development through the FCLP rotations (20% of your time), designed to build your charity management skills.

GRADUATE SCHEME SUMMARY

Being an Alumni Coordinator is the first step on upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:

• Work directly with our Alumni building their careers and exploring opportunities across different sectors, as well as our partner organisations who support them (4 days per week), while also;

• Gain exposure to various aspects of charity management through 6-month rotations (1 day per week).

• Receive training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations). 

The FCLP is designed either for graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector. 

CORE RESPONSIBILITIES

You will contribute to upReach's mission, by leading upReach’s Alumni Programme, including events and communications, supporting young professionals from lower socio-economic backgrounds  to continue to develop the key skills necessary for progression in the workplace.

You will report directly to the Senior Delivery Project Manager, who will be on hand to provide guidance and support throughout, and who you will have regular check-ins with on a weekly basis.

Please note it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.

Key responsibilities include:

1) ENGAGING ALUMNI

Once a student has graduated from university, and subsequently upReach’s core programmes, you will encourage them to engage with a range of activities. You will be responsible for:

• Developing content for our Alumni Platform and drive the use of the platform amongst the Alumni group, maximising the number that update their details, sign up for events and support upReach in a variety of ways.

• Lead on communication about the programme, both with the Alumni group and with the team and other stakeholders.  This includes a monthly Alumni newsletter, whatsapp and social media posts. 

• Lead on the organisation and further development of the Alumni Ambassador Board, including working alongside the Senior Delivery Project Manager to coordinate the logistics of the group, from sending invitations and reminders, as well as organising content.

2) PARTNERSHIPS & EVENTS Our partners make our support possible, and you will gain hands-on experience developing strong relationships with employer partners. The size and complexity of each varies, but you may typically oversee 1-2 large partnerships or 3-4 smaller ones. This includes:

• Being a partner’s first point of contact, and participating in update meetings - for example, updating a funder on Alumni engagement at an event.

• Organising Alumni events (virtual and/or in person): This includes promoting them to Alumni, overseeing logistics, and gathering feedback. 

• Organising Alumni Professional Development Courses (virtual and/or in person). The Professional Development Courses typically involves 5 events focussed on skills necessary to ‘get on, after getting in’. You will be responsible for promoting them to Alumni, overseeing logistics, and gathering feedback. 

• Support the delivery of additional events where Alumni are included, including funding or external engagement events

• Support End of Year Reviews with partners, including data analysis on Alumni engagement and successes - with the aim of ensuring partners renew their agreements.

3) DEVELOP OPPORTUNITIES FOR ALUMNI TO GIVE BACK upReach Alumni are often interested in giving back to upReach after graduation. You will be responsible for:

• Coordinating Alumni volunteering opportunities, including keeping an up to date register of Alumni volunteers and opportunities for them to engage in.

• Collaborating with different teams across upReach, including:

  • External events: coordinating Alumni speakers and volunteers

  • Fundraising: collaborating on fundraising campaigns, specifically targeting Alumni

  • Programmes team: collaborating with different teams across the Associate-facing programmes team, ensuring they are able to access Alumni volunteers for Associate-facing events

4) ROTATIONS IN DIFFERENT AREAS OF CHARITY MANAGEMENT As part of the FCLP programme, you will work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management. 

You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management.

• Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.

5) LEADERSHIP TRAINING AND DEVELOPMENT

During your initial 18 months on the programme, you will receive training every six weeks on different soft skills within Leadership through an external training provider. This training will take place through a mixture of online and face to face sessions. Training sessions will include: 

• Communication

• Understanding different working styles

• Conflict Management

• Emotional Intelligence

6) WIDER ORGANISATIONAL SUPPORT PCs play their part in helping upReach achieve broader organisational objectives. As a key contact point with Alumni and partners, you will play a crucial role in raising awareness of wider projects. Examples include: encouraging Alumni to make nominations to upReach’s Student Social Mobility Awards; and supporting our HR team with assessing applications to future cohorts of the FCLP. 

COLLABORATION AREAS

Collaboration is a key part of upReach’s culture, and as a PC you’ll have the opportunity to work together with a range of different teams across our organisation, including: 

• Fundraising and Events - Who will work with you to spread the word about how Alumni can ‘give back’ to upReach

• Partnerships - Who will support you with managing your partner relationships and look for new opportunities to develop the programme.

You will have a unique chance to work with a variety of additional teams during your rotations, and we will look to take into account your interests and preferences along with our organisational needs. These teams include: Fundraising and Development; HR and People; Impact Measurement; Marketing and Branding; and Tech Product Management.

VALUES 

At upReach we uphold the following values for our team and volunteers, and will be looking for candidates who display these in our application process:

• Advocacy: We expect those involved with upReach to be advocates for everyone realising their full potential, regardless of social background.

• Aspiration: We empower our Associates to aim high and achieve their ambitions. 

• Integrity: We expect everyone involved with upReach to work collaboratively and with honesty, and to fulfil their commitments.

• Perseverance: We are adaptable when overcoming challenges, and encourage Associates to persevere similarly.

• Proactivity: We are proactive in our work, and inspire Associates to demonstrate this too.

SKILLS / COMPETENCIES

Please see below a summary of the key competencies required for this role. We’re looking for candidates to display the following skills during the application process, and will provide regular training to those on our FCLP to develop these. We are interested in both your paid and voluntary experiences to date where you have demonstrated these.

Essential skills:

• Motivation - Displaying a commitment to upReach and enthusiasm for the work we do, and able to inspire and motivating Associates/ Alumni/ partners to engage fully in the programme 

• Leadership - Able to relate to others with authenticity, be a role model fro Associates and Alumni, and demonstrate integrity at all times

• Continuous improvement - Exhibits a growth mindset with a readiness and willingness to learn, participating fully in training and applying learnings to day to day work

• Planning and organising - Organises own work effectively with support of your manager, understanding how to set SMART objectives and meet these within the agreed timeframes.

• Problem solving & decision making - Identifies problems and gains support to tackle them in a rational and analytical way

• Innovative - Generates new and practical ideas to improve efficiency and tackle day-to-day problems

• Self-management - Manages their own tasks and projects to a high standard

• Commitment to social mobility - Has an understanding of the UK social mobility landscape, and demonstrates a willingness to deepen their knowledge

• Communication - Able to communicate using different styles, methods and timing, and in a straightforward, honest and engaging manner with all stakeholders.

We have also seen how the following attributes can be beneficial for a team member when they become an Alumni Coordinator:

Desirable skills / experiences:

• Experience with public speaking or leading workshops

• Knowledge of the graduate labour market in the UK and experience supporting individuals through an application process

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Are you ready to lead and develop this pioneering new project in partnership with the Office of Sussex Police & Crime Commissioner (OSPCC). Do you thrive on building trust and engagement with young people, school communities and families?

As the Breck Foundation's new Project Coordinator (Pan Sussex), with the support of the CEO, you will lead the initial project set up, the recruitment of schools and young people, followed by all training and coordination of the delivery.

The post holder will need to be based in Sussex, required to work from home permanently but willing and able to easily travel regularly to various locations across East and West Sussex, occasionally farther as necessary to fulfil the requirements of the role, to deliver aspects of the programme and to engage with other stakeholders and colleagues.

Breck Foundation 

Breck Foundation is a unique and dynamic organisation that makes a real difference. The charity was founded in 2014 in memory of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. We inform, educate and campaign to help young people and the wider UK public reclaim the internet from those who seek to harm others through it. Our educational programmes reach thousands of students, parents and safeguarding professionals each year.

The Project

Over the last few years, the Breck Foundation worked closely with Volunteer Police Cadet Units in Surrey and Tower Hamlets to train cadets as ‘Breck Ambassadors’, equipping them with the training needed to talk in schools to their peers about staying safe online and the key signs of grooming.

We are proud to take this successful project further having secured funding with the Office of Sussex Police & Crime Commissioner (OSPCC) to recruit and train up to 30 ‘Youth Ambassadors’ (for online safety) in schools across Sussex. The Youth Ambassadors will learn how to tell Breck’s story and empower young people with the tools they need to stay safe online. Working closely with schools to enable the students to become Online Safety Ambassadors for their school community, advocate for their peers and to be a voice of expertise and counsel. You will work with schools and community groups to generate impact through Breck’s story (on online grooming) and other important topics related to children’s online safety.

This flagship project for the OSPCC will launch in April 2025 (Coordinator starts in January 2025) and run for at least 12 months, with potential funding up to three years. We hope it will set a precedent for others to follow our lead and develop similar programmes for young people across the UK.

To Apply:

Please attach your CV and personal statement, providing clear examples of how you meet the essential requirements of the job description - his is the section you will be scored. 

Closing date: Monday 7th October at 5:30pm

Interview date: From Tuesday 15th October 

The Operations Volunteering Experience Coordinator helps people with sight loss live the life they choose by ensuring volunteers in Operations-based roles are set up for success by preparing and training them for their role. Once in their role, they will support a positive volunteering experience by working to retain, further utilize and develop our volunteers in their role and wider into the Guide Dog family and community. Without our volunteers, none of our services would be possible. 

We currently have 2 roles available one would work across the two teams in Sheffield & Notthingham; and the other to work across the two teams in Atherton & Liverpool. A typical fortnight would include days working from the office, days in the community, and some home working. The role holder will manage the time and location of their working days.

For this role, you’ll work 35 hours per week, 9am to 5pm, Monday through Friday. Please be aware that this role may include some travel covering your region and work outside of your usual 9-5 working hours.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Experienced with CRM database use, including navigation, inputting, report building, and analytics.

• Experience of managing and supporting volunteers.

• Experience of implementing new working practices within a team.

• Demonstrable and up-to-date knowledge of good practice in equality, diversity, and inclusion. 

• Demonstrable and up-to-date knowledge of GDPR and use of Customer Relationship Management systems. 

• Relevant and up to date knowledge of safeguarding principles.

• Proven ability to plan and implement projects and programmes of work. 

• Demonstrable ability to problem solve and advise with complaints.

• Computer literate with an intermediate knowledge of Microsoft Office packages.

Desirable 

• Relevant qualification in volunteer management or equivalent. 

• Experience with Salesforce CRM database

• Facilitation and/or training skills.

• Experience of creating an inclusive work environment for people with a disability.

• Personal experience of volunteering.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 

Applications need to be made using the online application form via our website on our jobs portal, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. 

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the Greater London areat. There will be occasional travel around the Greater London region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the London area would be valuable

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Tuesday 27 September 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 8 and 9 October 2024

Who are we looking for to join #TeamGMYN?

We are looking for a skilled and enthusiastic Programme Coordinator to lead our programme for care leavers in Bolton. The programme funded by The Albert Gubay Foundation is in its second year of providing much needed support for care leavers to aide their transition to adulthood.

The activities provide individuals with opportunities to develop essential life skills, increase their wellbeing and create new support networks.

The programme will help individuals to build new friendships, develop aspirations and gain access to a supportive worker who they can approach for advice and guidance.

We are looking for a Programme Coordinator that can be a flexible and committed team player. In return you will have the chance to have creative ownership of this programme, bringing your own skills and ideas to make it an amazing experience for young people to be involved in.

In this role, you will need to be confident in inspiring and engaging care leavers and be able to develop positive partnerships with various stakeholders.

The main activities delivered through this programme include:

• Life skills workshops such as cooking, budgeting, travel training.
• Creative/outdoor activities such as music, cooking, drama, art, sport etc.
• One-to-one support to provide bespoke guidance so young people can overcome barriers to access education, employment and training opportunities.

A key part of the role will be promoting the programme to stakeholders and working to recruit young people. The successful candidate will integrate themselves within the Bolton Leaving Care Service to ensure we receive referrals for the programme.

Key responsibilities

• To develop effective relationship with care leavers.
• To deliver positive life skills, wellbeing and employability focussed activities enabling young people to develop key skills and experiences.
• To deliver one-to-one sessions with young people to support development and progression towards education, employment and training opportunities.
• To promote the programme to key stakeholders.
• To develop close working relationships with referral agencies such statutory services, voluntary organisations, and colleges.
• To monitor and report on programme outputs and outcomes using GMYN’s programme management database.
• To ensure that all participants and staff are safeguarded and that all activities are delivered safely.
• To effectively project manage the programme, ensuring that all planning, budgeting, recording, and reporting is up to date.
• To ensure that all activities are youth led and youth voice embedded in the programme.
• To conduct administrative tasks related to the role including internal and external communications, programme planning and data inputting.
• To perform any other reasonable duties and responsibilities that contribute to the organisations overall aims and objectives.
• To undertake training and development as agreed with line manager.
• You’ve written this as one-one further up, so just needs to be one or the other.

For further infomation on the role, the personal specification and GMYN more widely, please download our job pack, available on this page. This provides all the information on how to apply and more details regarding the role.

Thank you for showing an interest in joining GMYN!

It Gets Better UK is leading the charge in empowering, inspiring, and uplifting LGBTQ+ youth across the UK. Recognised twice as one of the top 10 LGBT charities in the UK, our mission is to amplify voices, share transformative stories, and offer affirming messages to those who need them most. Since our official launch in 2018, we’ve evolved from a dedicated volunteer-led organisation to a dynamic core staff team. We’re seeking a creative Social Media and Communications Manager to join us and drive our next phase of growth.

The Role

Are you a social media visionary with a passion for LGBTQ+ advocacy? We’re on the lookout for an innovative Social Media and Communications Manager to lead our online presence and engage with our community. This role is crucial in shaping our narrative, enhancing our impact, and ensuring our empowering messages reach the hearts of LGBTQ+ youth. You’ll work closely with our CEO and Volunteer Coordinator to align communications with our mission and amplify our influence.

Key Responsibilities

• Develop and implement a dynamic social media strategy to boost brand visibility and engagement.
• Manage a strategic social media calendar, ensuring fresh and relevant content across all platforms.
• Create compelling content—graphics, videos, and posts—that reflects our values and mission.
• Engage with our online community, fostering a positive and inclusive environment.
• Track and analyse social media performance, providing insights and recommendations for improvement.
• Oversee external communication channels, including newsletters and press outreach.
• Support online events, campaigns, and initiatives in collaboration with the team.

What We’re Looking For

• Proven experience in social media management, preferably in the nonprofit or LGBTQ+ sector.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent skills in content creation with tools like Canva and Adobe.
• Experience with analytics tools for tracking and reporting performance.
• A creative thinker with a passion for storytelling and community engagement.
• Ability to work independently while managing multiple tasks effectively.
• Commitment to diversity, inclusion, and the values of It Gets Better UK.

What We Offer

• The chance to make a significant impact on the LGBTQ+ community in the UK.
• Flexible working arrangements with the option to work from home.
• The opportunity to collaborate with a dedicated and supportive team.

Equality and Inclusion

We are committed to creating an inclusive and diverse environment. We welcome applications from all qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. To ensure a fair recruitment process, we use anonymised shortlisting.

In this role you will support adults living with mental health difficulties by providing trauma informed relational peer support, nurturing relationships which are mutual, explorative and share power, helping people to overcome the distress they experience and achieve the goals which are important to them.

You will be responsible for a case load of individuals who you will support either face-to-face or via telephone, on a one-to-one or group basis. You will engage empathically with those you support, providing positive emotional and therapeutic support, through a collaborative approach which focuses on individual strengths rather than deficits, enabling and promoting autonomy and self-care.

Due to the nature of the role, it requires applicants to have personal experience of mental distress to meet the job requirements.

You will work alongside clinical staff and staff from other VCSE organisations to form multidisciplinary team approach to collaboratively support individuals in the community. You will be supported by VCSE Coordinator, Operational Programme Manager and Clinical Lead. CPD opportunities are available and personal interests/skills will be supported to development and growth. You will also be involved in the on-going development of Peer Support Worker practice across the Service, including things such as training programmes and evaluations.

Key Responsibilities

· Work as part of a multi-disciplinary team, accepting referrals from the MDT for individuals who are identified as benefiting from support. Managing and prioritising your caseload, in accordance with the needs, priorities and any urgent support required. 

·Engage empathically with visitors in distress, providing positive emotional and therapeutic support, predominantly face to face but occasionally via telephone.

· Co-create personalised support plans alongside individuals, exploring their health and wellbeing needs, to support them to navigate their experiences of distress.

· Manage client data appropriately, ensuring records are accurately kept in line with our policies and procedures.

·Work closely with the VCSE Service Coordinator to support the development of the service across the project.

Supporting Clients

· To establish supportive and respectful relationships with people using the LW service, informed by trauma informed practice and recovery orientated approaches. 

·To support those people using the LW service to identify their strengths, personal interests, and goals, drawing on your mutual resources as peers and utilising a range of recovery tools, techniques, and experiences.

To share own personal experiences with those you support when therapeutically appropriate.

· To support people using the LW service to identify and overcome fears and within a relationship of empathy, trust and honesty, challenge negative self-talk and self-stigmatisation

·use own initiative, personal experience, and job-related training in deciding on the approach and interventions required when supporting individuals assigned to you.

Service Delivery

· To work effectively as part of a multi-disciplinary team, contribute to team meetings and MDT meetings to ensure continuity of care for people and to ensure their safety.

· To work with colleagues to develop and facilitate therapeutic groupwork.

· To liaise with carers, other health professionals, statutory and voluntary agencies to enable the recovery needs of people using the service.

·To raise awareness of recovery language with all staff/partners by modelling positive strengths based, non-discriminatory, non-jargon, trauma informed language in all areas of work.

·To support other members of the multi-disciplinary team in promoting a recovery orientated environment and in identifying recovery focused activities facilitating the sharing of information/education as required.

· Provide referral partners with timely updates about the support provide to ensure the support and care individuals receive is delivered collaboratively and well-coordinated.

· To comply with all training requirements aligned to this role including mandatory training. To actively identify training needs and be prepared to engage in any other training/development opportunities relevant to this role.

· To identify, report and manage any safeguarding concerns, in-line with the organisations policies and procedures.

Service Development

· Support the VCSE Service Lead with the delivery of the VCSE service as a whole, contributing to its ongoing improvement and development.

· Assist management in preparing quarterly monitoring reports outlining progress of the work, assessment of the project impact and outcomes, and key issues raised by members and other stakeholders.

·To motivate and encourage other people who use services and carers to get involved in the Service User and Carer Engagement Scheme and Volunteering Scheme if they show an interest in being involved.

General Expectations

· To be familiar with and carry out all duties and responsibilities of the post in accordance with the expectations set out in the Organisations and relevant Trust policies, procedures, protocols and guidelines.

· To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, people who use services, members of the public and all stakeholders.

· Carry out the role adhering to Bury Involvement Group’s values and Code of Conduct using a person-centred recovery orientated approach.

To actively participate in regular line management and clinical supervision, including group reflective practice, to identify personal developmental needs.

· To attend and contribute to any meetings required as part of this role whether this be internal multi-disciplinary meetings, and/or meetings with external agencies.

· The post holder is required to understand systems that govern confidentiality such as Caldicott, the Data Protection Act, and GDPR and to understand the limits of these systems in terms of sharing information to minimise harm to visitors and others.

· Not to communicate to anyone, inside or outside the Organisation, information relating to people who use services, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.

· Maintain high standards of quality in record keeping ensuring information is always recorded accurately, appropriately and kept up to date in accordance with national and organisational policies and within the scope of the Peer Support Workers responsibility.

· Shared responsibility for security of the building and for the safekeeping of confidential notes and information. 

· Undertake personal training as may be required to keep up to date and fulfil the professional requirements identified for this job description.

· To access only information, whether paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.

· To undertake any other reasonable duty, when requested to do so by an appropriate manager.

There will be an expectation to travel across the Borough working across different sites. There may also be the occasional expectation to travel across the Pennine Care Foundation Trust footprint to attend meetings/training.

Diversity

•We are an inclusive organisation that celebrates diversity and welcomes everyone – all talents and backgrounds. BIG strives to make sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

· It is Bury Involvement Group’s policy to make reasonable adjustments if necessary and possible to enable workers with disabilities to undertake the above tasks

Safeguarding

•At Bury Involvement Group, we aim to provide an environment which is safe for all the individuals who use our service and the staff and volunteers who work for us. We have a zero-tolerance approach to the abuse of adults with care and support needs. We aim at all times, to work in a way that is consistent with our philosophy, as a person centred, service user led organisation. Our aim, always, is to promote the dignity and empowerment of the people we support and provide a consistent, warm, empathic and respectful service. To mitigate the risk to the people who use our service, from potentially unsuitable candidates, involvement within the Organisation will be subject to an acceptable DBS disclosure.

Working Conditions

• Contact with visitors to the service who may be highly distressed.

• Use of computer for data entry and undertaking relevant office work.

• Liaison with wide range of Health and Social Care professionals, daily.

• Frequent telephone calls including mobile phone calls, daily.

• With reasonable adjustments made, the post holder will be required to use a keyboard, computer screen, and telephone. The role may involve occasional light lifting and carrying files around the office.

This job description is not exhaustive but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the supervision process. 

Regional Manager (RM) and Ofsted Responsible Individual (RI) - Remote

Employer - Kids

Location: Remote work involving regular travel to the South West and South East

Salary: £45k

Hours: Full-time, fixed term for 9 months

The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment.

Why Join Us?

This is an opportunity to work for a well-established and respected organisation dedicated to improving the lives of disabled children, young people, and their families. You'll work with passionate colleagues who share your commitment to quality, inclusion, and equality. As a Regional Manager, you’ll play a key role in driving positive change, not only for the individuals and families we support but also for the organisation itself. As the Ofsted Responsible Individual you must have experience and specialist knowledge of running a children’s residential home and experience in children’s social care, understand effective practice in responding to the needs of looked-after children, local authority care planning duties, and how children’s homes are required to support these.

About the Role:
You'll be at the helm of delivering life-changing services across the South East and South West. You will spearhead a dedicated team, ensure the efficient management of services, and inspire continuous improvement to ensure children, young people, and their families receive the support they deserve.

Key Responsibilities:

• Leadership & Strategy:
  Lead the planning and delivery of services ensuring alignment with organisational goals and strategic plans. Provide leadership and support to a multi-disciplinary team, ensuring a culture of continuous improvement across services.
• Financial Management:
  Manage regional budgets ensuring that expenditure is within allocation and resources are utilised efficiently. Collaborate with coordinators and service managers to develop, monitor, and maintain financial plans.
• Service Development & Improvement:
  Drive service development initiatives, including identifying opportunities for growth, business development, and securing new contracts. Work closely with the Contracts and Tender Manager to submit compelling bids for services.
• Operational Management:
  Oversee day-to-day operations across a range of services, ensuring compliance with contractual and statutory standards. Conduct regular audits to ensure high standards of care and support, addressing issues as they arise.
• Partnership Building:
  Build and maintain strong relationships with public authorities, commissioners, and other key stakeholders, ensuring a proactive and collaborative approach to service delivery. Represent Kids at board meetings, when required, and promote the charity’s values across the region.
• Quality Assurance & Safeguarding:
  Ensure that all safeguarding, health and safety, and risk management procedures are rigorously followed. Regularly review safeguarding policies and ensure that any concerns are addressed in line with organisational policies.
• Team Development:
  Support, mentor, and develop colleagues to ensure high performance. Ensure colleagues are effectively trained, motivated, and aligned with the charity’s mission. Manage disciplinary and performance issues sensitively and professionally.

Person Specification:

Essential Skills, Experience & Attributes:

• Proven Leadership:
  Significant experience in leading, managing, and developing teams in a health, social care, or community-based setting. Proven ability to inspire, manage, and develop geographically dispersed teams.
• Service Planning & Compliance:
  Experience in planning, delivering, and monitoring services, ensuring compliance with statutory and contractual requirements. Strong knowledge of safeguarding, health and safety, and quality assurance standards.
• Financial Management:
  Strong financial acumen with a proven track record of managing budgets, resources, and expenditure within comparable settings. Ability to plan and monitor finances effectively
• Strategic Thinking:
  Experience in strategic planning and service development, with the ability to influence and negotiate with commissioners, funders, and regulators.
• Relationship Building:
  Proven experience in building collaborative partnerships with public authorities, commissioners, and external stakeholders. Ability to represent the organisation effectively at a senior level.
• Commercial Awareness:
  Understanding of the commissioning and contracting environment, including the ability to identify growth opportunities and contribute to tender processes.
• Communication Skills:
  Excellent written and verbal communication skills, with the ability to present complex information in a clear and engaging manner. Strong interpersonal skills to influence and negotiate at a senior level.
• IT Proficiency:
  Highly competent in the use of Microsoft Office packages and able to utilise digital tools for managing services and communication.
• Self-motivated:
  Demonstrate a high level of self-motivation and can work independently with minimal supervision, managing multiple priorities effectively.

Desired Skills & Qualifications

• Experience in successful tender submissions and service expansion within the public sector.
• A deep understanding of services for disabled children and young people.
• Knowledge of sector-specific legislation, funding streams, and best practice.
• Experience of working within the children’s disability sector.

Qualifications:

• Educated to Degree or NVQ Level 5 (or equivalent).
• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services.
• A qualification in management, finance, social work, or nursing is desirable. Evidence of continuous professional development is essential

Why Join Us?

This is an opportunity to work for a well-established and respected organisation dedicated to improving the lives of disabled children, young people, and their families. You'll work with passionate colleagues who share your commitment to quality, inclusion, and equality. You’ll play a key role in driving positive change, not only for the individuals and families we support but also for the organisation itself.

For a more comprehensive look at this position, click on the documents attached.

The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.

This role is subject to a Basic DBS check.

Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)

Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?

Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.

We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe.  As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.

As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.

This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers.  You will be working for a truly global organisation with an outstanding reputation and almost limitless potential. 

Thunderbird is partnering with Constellate Global Talent on this search.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.

Please do not apply via the Arizona State University website. No agencies please.