*Please Note: we have an incredible opportunity to hire multiple Programme Officers if suitable candidates are found.*

Purpose of this post is:

The programmes officer is responsible for delivery on assigned programmes, ensuring that participants receive quality provision, whether working solely or with external delivery partners and consultants, this includes collecting and reviewing beneficiary and partner data. This post will support the programmes coordinators and programmes managers in preparing copy and data for reports. Programmes officers will create and feed ideas into programmes media posts and will be responsible for creating and compiling quality programmes resources.

Main Duties: (subject to update with organisational and funder priorities)

• Programme delivery and facilitation
• Delivery and facilitation and session/event reflection and review
• Collecting, processing, and reviewing some programmes data
• Collecting, processing, and reviewing programmes data
• Planning and creating sessions, resources, and programmes content
• Creating copy and preparing data for reporting
• Collaborating with external delivery partners to create programme content and resources
• Creating media and comms content for programmes

*This list is non-exhaustive and is subject to updates following funding or organisation priority changes.

Person Specification:

Demonstrable programme delivery/facilitation skills [Essential]

Good written and verbal communication skills [Essential]

Demonstrable ability to collaborate and work well within a team [Essential]

Ability to take accountability of workload and deliver to set expectations [Essential]

Alignment with charity mission and purpose [Essential]

A range of IT skills including Word, Excel, Outlook, and PowerPoint [Essential]

Experience facilitating within a charity setting [Desirable]

 GENERAL MATTERS

• Keep abreast of developments, changes and best practice in the fields related to assigned programme portfolio, and wider inclusion as it relates to the charity’s mission.
• Knowledge of programme management where beneficiaries are BAME and/or underprivileged.
• Undertake any other duties which may arise from time to time, commensurate with the scope of the post and within the capabilities of the post holder
• This post is subject to a Disclosure and Baring Service (DBS) check

KNOWLEDGE AND ROLE REQUIREMENTS 

• Experience managing on programmes.
• Ability to perform all main duties outlined above.
• Strong communication skills both written and oral
• IT skills including Word, Excel, Outlook, and PowerPoint 
• Knowledge of programmes and continuous improvement

ADDITIONAL JOB REQUIREMENTS 

• Willingness and ability to work outside of normal office hours.
• Willingness to work flexibly in response to changing organisational requirements.

Background to Blueprint for All

At Blueprint for All we believe in a future where talent is respected and nurtured irrespective of where it comes from, where organisations recognise and realise the benefits of a diverse workforce and where our communities can come together and thrive. This is our blueprint to set the foundations for a more inclusive society to grow.

Our high impact programmes work with disadvantaged young people and communities, providing tangible opportunities and support that enables them to thrive, whilst driving systemic change in organisations and society.

Blueprint for All Programmes

Our programmes span three main areas:

Careers: We work with schools, universities, community groups and employers to inspire and enable young people from disadvantaged backgrounds, aged 13-30 to pursue the career of their choice. From career advice to support gaining skills, qualifications and the critical foundations required to ensure professional success, we aid young people on their journey to a fulfilling and successful career.

Communities: We run programmes that support community groups working with people from BAME backgrounds to maximise their impact and make positive changes for local people. Our BME Network supports over 120 small voluntary and community groups, and our Community Leadership Academy provides learning and development tailored to the needs of small and micro charities that are led by or serve people from BAME backgrounds. In partnership with other national and local charities, our Love Sex Life project challenges inequalities in access to and provision of sexual health services for BAME communities in Lambeth, Southwark, and Lewisham.

Society: We are working to create a society where talent is respected and nurtured irrespective of where it comes from, where organisations recognise and realise the benefits of a diverse workforce, and where our communities can come together and thrive. All our work is designed not only to support our beneficiaries, but to drive systemic change in organisations and society as a whole.

Location:

Normally based at the Blueprint for All office, Deptford. (Working from home when government and organisation guidance requires)

Diversity policy

Blueprint for All is keen to encourage applications from people from all backgrounds including race, disability, gender, faith, and sexual orientation.

The post will be subject to a satisfactory DBS check.

Please tailor your Cover Letter to the Job Description. 

RAMFEL Immigration Advisor for rough Sleepers

OISC Level 2/3 or a IAAS Level 2 Caseworker/Solicitor

We are looking for a full time advisor but we are willing to employ on a part time basis for the right candidate

We will only consider applications with relevant legal experience. Qualifications needed are OISC level 2/3 or IAAS Level 2 Caseworker/Solicitor.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.

Salary and Benefits: £30500 for OISC level 3/IAAS Level 2 or equivalent qualified candidates, £28,500 for OISC level 2 qualified candidates. From 1st April 2022 the salary will be: £33001 for OISC level 3/IAAS Level 2 or equivalent qualified candidates, £30,837for OISC level 2 qualified candidates

Contract Duration: Permanent

Pension scheme – Employer contribution 6%

Holiday entitlement: 28 days annual leave, childcare vouchers and cycle to work scheme available

Location: RAMFEL’s offices in Ilford /Stratford, UPDATE: During the Covid-19 crisis/Lockdown period you will be required to work from home until it is safe for us to run services from our offices

Overview

The Refugee and Migrant Forum of Essex and London is an OISC level 3 registered charity, that provides advice to help people access justice. We are expanding our legal advice provision and looking for a new adviser to join our small legal team. The roles gives an opportunity to assist some of the most vulnerable people in our society. The focus of the role is on supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal work that will take them out of destitution and on a path towards integration.

Specific Responsibilities

Case management

1. Manage own caseload, working to advance the best interests of the client
2. Adhere to standards set out by IAAS/OISC and AQS to deliver high quality advice
3. Provide advice up to OISC level 2/3 or IAAS Level 2.
4. Engage with the legal services manager to create and follow a training plan to ensure compliance with OISC CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high quality advice
5. Undertake fee-paying work as part of our low cost service
6. Liaise directly with the UKVI/HOIE and related governmental agencies 
7. Completion of forms, letters and applications
8. Liaise with and refer clients to solicitors or other advisers, as appropriate
9. Manage client expectations by discussing deadlines, outcomes and timing
10. Deliver legal advice outreach surgeries as and when required (none currently planned for this role)

Service monitoring

1. Ensure that any reporting and monitoring requirements agreed with funders are met in  full
2. Maintain client files and records in line with file management procedures

General responsibilities

1. Seek to continuously improve in order that the Charity delivers the best possible service to beneficiaries
2. Ensure that all of Ramfel’s Policies and Procedures are adhered to at all times
3. Attend internal training and external training as and when required
4. Participate in regular supervisions and team meetings
5. Act as a positive ambassador for the Charity at all times
6. Undertake any other duties that may be reasonably required

Flexibility

The post holder is expected to be responsive to Ramfel's policies, priorities and the changing needs of the organisation and will be expected to adapt their workload as required.

Management

This post will report to the Immigration Manager- Rough Sleeping

Hours of work and leave

The position is FULL TIME (37.5 hours we may be able to accept part time working hours for the right candidate. It is inevitable that in the nature of Ramfel's work the Immigration Advisor will occasionally exceed this. When more hours are worked, time may be taken off in lieu by arrangement with other members of the Team and with the appropriate member of management. Holiday entitlement is 28 days per annum plus bank holidays for full-time roles.

 Person Specification

Education/qualifications

• Candidates must be IAAS Level 2 or OISC level 2 qualified or;
• OISC level 1 qualified and prepared to work under supervision at level 2 as well as to study to qualify for level 2 (training will be provided) within 6 months.

Experience/knowledge

• Experience providing high quality advice and representation to clients
• A good understanding of law and policy as it relates to immigration and asylum
• Experience of professional, independent and impartial service delivery to the public
• Experience of maintaining a caseload of cases in line with OISC requirements in relation to the conduct of cases, file management and supervision
• Knowledge of and empathy with the backgrounds and experiences of asylum seekers and vulnerable migrants
• Experience of using client databases
• Experience of working with interpreters supporting clients with complex matters

Skills

• Ability to manage a caseload autonomously, prioritise workload and meet deadlines
• Aptitude for grasping complex issues rapidly
• Ability to demonstrate good client facing skills
• Strong IT skills including Microsoft Office
• Communicates effectively at all levels, both verbally and written
• Supportive team player

Personal attributes

• Commitment to the aims and objectives of Ramfel
• Has a positive, resilient, enthusiastic and pro-active approach
• Ability to demonstrate behaviour in keeping with Ramfel’s core values of Teamwork, Respect, Integrity and Fairness

Desirable

• Knowledge of the welfare and support entitlements of asylum seekers in the UK
• Working knowledge of complex EUSS applications
• Experience of legal aid work
• Fluency in other languages
• Experience supporting and developing volunteer

Deadline for application

RAMFEL does not set any application deadline for this position. Recruitment will remain open until we find the right candidate. We will be interviewing on a rolling basis.

Victim Support is recruiting a Caseworker- Children & Young People (CYP) to work within the North London team.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of the Children and Young People's caseworker (CYP) role is to deliver a specialist enhanced service to all young victims and witnesses of crime across London. Providing children and young people with emotional support and practical support, which will include providing pre and post trial support.

The main duties for this role are to develop and deliver innovative interventions to address the needs of children and young people who been victims or witnesses of crime.

To be successful you must have knowledge, understanding and awareness of the current issues for children and young people experiencing crime. You will have a proven track record of successfully delivering services for children and young people and successful youth engagement. You must have the ability to develop creative, solution-focused interventions with vulnerable children and young people. You should have the ability to negotiate, advocate and influence others along with a good understanding of the effects traumatic experiences have on children and young people in order to support them to cope and recovery from these experiences. You need to have excellent communications skills across multiple audiences and experience of managing a case load.

You will need to develop and manage local partnerships, to develop a consistent and joined up approach. You will be expected to provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times. As well as being tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system.

You will need to ensure that all services are delivered within a strong safeguarding framework and that services are also delivered within a strong Equality and Diversity Framework.

You will be required to use existing data capture systems to ensure appropriate data is gathered for reporting purposes and ensure reporting is timely.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as 'A'. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Disclosed Barring Service checks will be required for this role.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

We reserve the right to close this vacancy early should suitable applications be received.

The role

In this role you will be responsible for the development of policy in line with our strategic aims, driving and influencing change to improve the lives of people with Crohn’s and Colitis. You will lead the development and delivery of effective policy and public affairs across England, Scotland, Wales and Northern Ireland, ensuring a strong voice for people affected by the conditions.

Reporting to the Head of Policy & Campaigns you will develop and lead tactical plans for the policy team which meet our strategic objectives. 

About you

You will be experienced in developing and delivering policy in a UK health context.   This role will interact with government, decision makers and eaders in the NHS and elsewhere and you will need to be a credible presence speaking to our agenda. 

If this sounds like you then go ahead and apply.... we look forward to hearing from you.

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. We are a small charity, each department working closely together to ensure the ataxia community is supported in the best way possible. 

We are excited to be recruiting a Helpline and Advocacy Officer to join our small and friendly services team. Working alongside and supporting our volunteers, the post holder will provide information and advice on a range of issues via our Helpline and one-to-one advocacy for service users where required. Every day will bring new challenges and we are looking for someone who is ready to get stuck in. 

The ideal person will have experience of providing information and advice and supporting vulnerable people to navigate complex processes. Bringing an enthusiastic and person-centred approach; the person will have strong communication skills: an ability to research and explain complex information sensitively and excellent IT skills. 

The role will be partially home-based so an appropriate working environment, suitable for handling confidential, sensitive phone calls, will be essential. 

Enquiries about the post can be made to Wendy O'Mant, Head of Services at Ataxia UK. 

Hours; 30 hours per week

Salary: £36,948 per annum

Contract: Fixed-term until August 2025

Location: UK based working from our offices near Old Street, London. We have moved to a hybrid working model, where staff split their time between working at home and in the office.

Plan International strive to advance children’s rights and equality for girls all over the world. 

In September 2020 we announced the Young Health Programme UK, a partnership between Plan International UK and AstraZeneca. The Young Health Programme (YHP) UK supports young people to realise their right to good mental health and wellbeing, regardless of gender. We plan to reach over 130,000 young people, aged 10 to 24, over 5 years across the UK including Greater Manchester and Cambridgeshire.

The Policy and Advocacy Adviser – UK Youth Mental Health and Wellbeing, is an exciting addition to the YHP UK team and the postholder will spend the majority of their time delivering the policy and advocacy elements of YHP UK. However, this role will also support delivery of other areas of Plan UK’s policy, advocacy and research work on UK girls’ rights issues as required, for example around period dignity,

We are looking for a policy advisor to join cross departmental project team with experience and passion for one or all of; gender equality, youth and mental health and wellbeing. With an appetite for national level advocacy work, the post holder will work closely with the YHP UK Youth Advocates to create positive change in the health and wellbeing space.

This role requires an individual who enjoys partnership working, is proactive and able to use their initiative with a solution focused attitude. They should have values that align with being open and accountable, a desire to strive for lasting impact, and inclusive and empowering.

Please click on the button below to apply.

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The deadline for applications is 9:00am on 31st January 2022

Interviews will take place on 21st and 22nd February 2022

We are committed to the safeguarding and protection of children, young people and adults in our work.  We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us.  Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Enhanced Disclosure and Barring (DBS) check and a check of the Children’s Barred List. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds

If you are an empathetic person with a genuine desire to support vulnerable people then our Relevant Person's Representative (RPR) role may be for you.

With flexible hours and the ability to manage your own casleoad, this is a great opportunity to join a well-established charity which, for the last 24 years have been enabling individuals to have ‘bigger voices and better lives’.

Individuals who are deprived of their liberty need RPRs to visit them regularly to make sure that they are well looked after and that their needs are being met. Reports from these visits are then entered into our database, so RPRs need to be competent with IT and able to drive between visits.

Full training and support for the role is provided, as well as flexible working hours, free eye care vouchers, a pension scheme and devleopment training.

We are looking for RPRs in Croydon, Sutton, Bromley and Bexley.

Please read the full job description for further information on the role.

About The Advocacy Project 

We help people who are marginalised or vulnerable because of their circumstances make their own choices about their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer. 

About the role

This role is accountable for the quality of all our advocacy services and our user involvement projects, making sure we can evidence the value of our work and show improved outcomes for service users. The post-holder leads on safeguarding for the organisation. The post is at senior leadership team level. In common with other members of the senior leadership team, the post-holder will provide visible and accessible corporate leadership, collaborate with fellow SLT colleagues on strategy development, contribute to decisions in the best interests of the organisation, and be responsible for creating a positive working environment in which staff can do their best work.

Key responsibilities

• Upholding the quality of all our advocacy and user involvement work.
• Delivering projects and contracts to time, budget, quality and relevant key performance indicators.
• Keeping close and constructive working relationships with key stakeholders, including regular contract monitoring meetings with commissioners.
• Maintaining awareness of issues across all care groups and ages (such as mental health, learning disability, dementia, eating disorders, hoarding etc).
• Evidencing the value of our work and showing improved outcomes for service users.
• Updating our policy and practice in line with legislation and best practice.
• Scanning the strategic landscape and using this information to guide service development and delivery.
• Leading the team to produce high quality, succinct reports on activity and outcomes to key audiences including Board of Trustees and commissioners.
• Leading, managing and supervising staff.
• Presenting a visible and accessible leadership presence that supports staff based in different locations.
• Working with HR to make sure staff are appropriately skilled and actively participate in our learning & development programme (including NAQ).
• Working with the other members of the senior leadership team to create and maintain a positive working environment and supportive culture.
• Proactively championing improvement projects that arise from the results of the annual staff survey.
• Liaising with the Deputy CEO and Business Development Manager over gaps in provision, trends, and opportunities, so we can develop new services and approaches.
• Liaising with the Deputy CEO over current and future IT requirements for service delivery that help us work more effectively.
• Working with the Head of Finance and your direct reports to make sure service delivery budgets are managed effectively, and inputting to financial reports, budgets and forecasts to the board and other stakeholders.
• Working with the Head of Finance and Head of Business Development to make sure we continually refine our approach to costing our work.
• Along with other members of the Senior Leadership Team, the post-holder will:

1.  • provide visible and accessible corporate leadership (strategic and operational delivery)
2.  • contribute to decisions in the best interests of the organisation
3.  • make sure all work is inclusive and responsive to the needs of local communities particularly those who are marginalised and excluded; champion equality and diversity across everything we do
4.  • provide guidance, coaching and support to direct reports, and make sure they do the same with their staff 
5.  • give clarity around priorities and goals
6.  • manage overall financial budgeting for service delivery
7.  • work across functions with fellow SLT colleagues to ensure effective collaboration on shared goals
8.  • meet reporting timescales
9. • communicate operational results, emerging challenges, and key performance indicators to direct reports
10. • raise awareness of The Advocacy Project by making sure we are known for the quality of our work

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds. 

Essential:

• Sound knowledge of statutory and non-statutory advocacy (both policy and practice), relevant legislation (including Mental Health Act, Mental Capacity Act, Care Act and Equality Act) and regulation.
• Sound knowledge of user involvement and the principle of co-production.
• Sound knowledge of health and social care practice and legislation.
• Ability to combine seeing the big picture with an eye for operational detail.
• An understanding of how to implement strategy in practice.
• Excellent people manager.
• Demonstrable track record in financial management.
• Adept at making decisions about priorities given competing demands on resources.
• Ability to focus on solutions and thrive in a busy environment.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Excellent communication and interpersonal skills (written and verbal). Effective in working with a wide variety of stakeholders ranging from trustees to service users and employees.
• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
• Relevant professional qualification (or a commitment to attaining the NAQ module on managing advocacy services within 12 months).
• Commitment to ongoing professional development to make sure we comply with legislative and regulatory requirements, and best practice.

Desirable knowledge, experience and qualifications:

• In-depth knowledge of issues across all care groups and ages (such as mental health, learning disability, dementia, eating disorders, hoarding etc).
•  NAQ accredited advocate.
• In-depth experience of championing user voice.
• In-depth experience of successfully delivering co-production projects.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues. We are a Disability Confident and Mindful Employer. 

How to apply 

Upload your application via our website.Include your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification. It’s a legal requirement that you are eligible to work in the UK for all our posts. 

About The Advocacy Project 

We help people who are marginalised or vulnerable because of their circumstances make their own choices about their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer

About Personal Health Budgets

Personal health budgets (PHBs) are a way of personalising care, based around what matters to people and their individual strengths and needs. They give people more choice, control and flexibility over their healthcare, allowing them to develop a package of care tailored to what will help them to be well and stay well. The PHB team support with planning a PHB and process requests so people can access the items or activities that will help them. We are developing our services across adult and children & young people services. Watch our video to find out more.

About the role

This role will be responsible for the day-to-day management of the PHB service. The postholder will act as the point of contact for complex queries, allocate referrals, provide line management support to the PHB advisors and carry a case load of PHB referrals. You will work closely with the PHB manager and team to identify areas for development and explore further PHB opportunities. This role will require an enhanced DBS check

Key responsibilities

• Make sure the PHB service is delivered to contract requirements.
• Offer support and guidance on how people can use a PHB to reach their wellbeing goals.
• Provide regular support and supervision to PHB advisors, supporting them to process PHB referrals efficiently and accurately.
• Liaise with referring teams and PHB leads to make sure they have access to PHB training resources and support.
• Act as main point of contact for enquiries and provide awareness and training sessions.
• Monitor the case management system (CMS) and financial transaction reports and follow process for corrective action.
• Work with the PHB Manager and team to identify and implement areas to develop services and to mobilise new PHB services.
• Continually evaluate the service using data, case studies and feedback to demonstrate the impact of the service.
• Proactively involve people with lived experience in developing the service.
• Process PHB referrals efficiently, providing support to referrers as required.
• Support the implementation and development of Patient Knows Best (PKB) digital platform into PHB services.
• Keep accurate and up to date records of PHBs on the case management system.
• Work with the finance team to make sure PHB funds are released quickly and accurately, and risks are identified and managed appropriately.
• Deputise for the PHB manager.
• Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities, attributes and experience:

• Experience of managing staff, preferably within services that support people with health and social care needs.
• Experience of coordinating and evaluating projects.
• Ability to review and improve the service with support from the team.
• Passionate about supporting people to have their voices heard, to feel in control of decisions about their lives and to have their rights upheld.
• Experience of working with people with mental health issues and an understanding of the difficulties they face.
• Commitment to ongoing professional development.
• Good organisational and IT skills including database experience.
• Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
• Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
• Excellent interpersonal and communication skills; experience of working with a wide variety of people including commissioners, service users and colleagues.
• Ability to work as part of a team and on your own initiative, and prioritise your workload.
• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.

Desirable knowledge and experience

• Experience of working with children and young people with neurodisabilities and an understanding of CAMHs.
• Experience of using and managing a case management system.
• Experience and understanding of direct payments or personal health budgets.
• Knowledge of mental health services, including current issues in policy and practice

Benefits of working for us 

We’re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues. We are a Disability Confident and Mindful Employer. 

How to apply

Upload your application via our website. Include your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification.

It’s a legal requirement that you are eligible to work in the UK for all our posts.

This is an exciting new one year project. The Health Ambasadors Project Coordinator will support two project workers and eight Health Ambassadors working across Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark. The aim of the project is to improve health outcomes for people with a learning disability and/or Autism in Southeast London. The Project Coordinator will be working closely with the project workers based in Advocacy for All and Lewisham Speaking Up and with the South East London CCGs. This is an exciting opportunity for partnership work and coproduction.

Main Parts of the job

To provide support and project supervision to the two Health Ambassador Project Workers.

To support people with a learning disability and/or Autism in their role as Health Ambassadors.

To provide training and support to the Health Ambassadors to enable them to fulfill their role.

To support the Health Ambassadors to produce easy read information about their work and about health.

To support the Health Ambassadors to engage widely with their peers using easy read information, activities and technology as appropriate.

To support the Health Ambassadors to work with professionals from health and social care services. 

To support the Health Ambassadors and the Project Workers to promote health equality during events like Learning Disability Awareness Week.

To ensure that the project website is up to date and accessible.

To collect monitoring information to evidence the value of the project and report to the manager and funders as requested.

About The Advocacy Project

We help people who are marginalised or vulnerable because of their circumstances make their own choices about their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.

About the role

The ethos of our user involvement services is to bring those who have been users of health and care services into projects and forums to help improve the services we all need. While the focus of our day-to-day work is in London, we want the impact of that work to have a benefit beyond the capital so it truly shapes the services we all need as a society. We are searching for an exceptional User Involvement Project Worker to join our dynamic and innovative user involvement team that currently provides services to a range of care groups across five London boroughs (Westminster, Kensington and Chelsea, Hackney, Camden, and Brent). The post-holder will work with older people, to enable them to influence developments in local health and social care – by facilitating groups and consultations, and supporting a small group of volunteers. Service user involvement is an important part of any health and social care professional’s role, so this post could be suitable for psychology graduates or health and social care workers who have experience of working with older adults. We welcome applications from the local community in Westminster. 

Key responsibilities

• Work with older people to steer the project, gathering their insights and experiences and feeding these back to decision-makers to inform and shape local service provision.
• Recruit, train, supervise and support older people volunteers to engage with and/or interview other older adults, in order to gather feedback about the provision and quality of services.
• Provide speaking up opportunities for older people - including organising and facilitating groups, consultations, workshops and other events; and booking speakers to disseminate information about services.
• Design and conduct consultations, through a variety of methods including interviews, surveys, focus groups, meetings, and forums; in person, online, and via telephone or video calls.
• Collate consultation results and write up evaluation reports.
• Keep up to date with developments and good practice guidelines in user involvement and engagement relating to older adults including co-production, representation and consultation models and approaches.
• Work with local and national speaking up groups and forums to develop joined up consultation and engagement.
• Manage and deliver consultations, training and workshops that align with local and national priorities, as well as The Advocacy Project’s strategic priorities.
• Meet agreed standards, monitoring system requirements and service goals.
• Use organisational systems to keep accurate and up to date records; and provide regular project updates and monitoring reports.
• Keep up-to-date with knowledge of health and social care services, legislation, and local and national policy, and priorities relating to older people.
• Develop effective working relationships with key staff in health and social care and voluntary sector services, working in partnership with them to shape local and national services.
• Work as an active member of the user involvement team, contributing to service planning and development, and providing cover for team members when needed.
• Raise awareness and actively promote self-advocacy and user involvement
• Work in person and remotely, supporting people to access the project with particular attention to digital inclusion.
• Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification Essential:

• An understanding of issues faced by older people, and recent developments in policy, practice, and health and social care legislation.
• Experience or knowledge of the principles, practice and different approaches to user involvement, including co-production, consultation and speaking up forums.
• Excellent groups facilitation skills
• Excellent planning, problem-solving, and organising skills.
• Ability to listen and build trust, to encourage participation and to provide focus and guidance for discussions within groups.
• Excellent communication and interpersonal skills (written and verbal).
• Ability to manage group dynamics, and negotiate/resolve conflicts or disagreements that may arise during group meetings.
• Ability to work with a wide variety of stakeholders including commissioners, volunteers, service users and colleagues.
• Commitment to working within The Advocacy Project’s code of conduct, and equality and diversity and safeguarding policies.
•  Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
•  Willingness to promote The Advocacy Project and user involvement projects in line with our mission, vision and values.
• Evidence or commitment to ongoing professional development.
• Ability to use Microsoft Office (Word, Excel, PowerPoint etc.) to create surveys, record data, and write reports.
• Ability to work and deliver the project remotely if necessary – using technology and various online platforms, for example Zoom, Microsoft Teams etc. 

Desirable:

• Understanding of issues faced by people with mental illness and people with learning disabilities.
• Understanding of advocacy, including advocacy under the Care Act

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues. We are a Disability Confident and Mindful Employer. 

How to apply

Upload your application via our website . Include your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification. It’s a legal requirement that you are eligible to work in the UK for all our posts.

Home Based: London

Job reference: 180

Contract type: Permanent

Full time: 37 hours, 5 days per week working Monday to Friday 9am-5pm

Salary: £35,000.00 per annum, plus London Weighting £3,182.00 per annum + Benefits

Due to the nature of the role and In line with legislation, the successful candidate will need to confirm and demonstrate that they are fully COVID-19 vaccinated, or be able to provide certified medical exemption.

Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across the UK.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

An exciting opportunity has arisen for a Community Manager who will be responsible for the management of service delivery across the London team to ensure POhWER services are delivered to a consistently high standard to meet the needs of POhWER’s beneficiaries.

As a Community Manager at POhWER you will support the Head of Service for South East and London in ensuring safe and efficient operational delivery of services to our beneficiaries by leading, empowering and motivating your team of advocates. .

You will be part of the POhWER leadership forum and support your team of advocates through role modelling our values and positive behaviours. You will promote a culture of equality, diversity and inclusion and good practice in wellbeing into everything we do, ensuring our people can feel part of the team and can operate at their best.

You will lead the advocates in one of our London teams in the operational management of beneficiary led advocacy services and be responsible for the provision of quality empowerment services to our beneficiaries. This role will also support the Head of Service to identify the potential opportunities for service development thorough identification of unmet beneficiary need.

You will be a confident positive collaborative leader with strong written and oral communication skills and excellent interpersonal skills with the ability to communicate persuasively at all levels in a professional and confident manner. You will be a team player, with excellent problem solving skills and the ability to think creatively, whilst being customer and results focused.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the London area border.

We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.

Qualifications & Experience

• Knowledge and experience in the delivery of information, advice and advocacy services.
• Good IT skills.
• Experience of delivering client-facing services in the public or third sector.

Special Requirements:

• Your work must be within reasonable daily travelling distance of your home
• You will be required to attend events and meetings at sites other than your home office
• An enhanced DBS check will be required.
• You will be required to travel across the local area.
• You should be able to work outside normal hours occasionally when required.

How to apply

Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline 9am, Monday 24th January 2022. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria if you hold a current driving licence and have access to your own vehicle and your notice period.

Please submit your CV and cover letter to [email protected] .net quoting reference 180.

Closing date: 9am, Monday 24th January 2022

Interviews: To be confirmed

A DBS check will be required for this post.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

The fellowship will be based within the International Human Rights Programme (IHRP) team in the Oak Foundation offices in central London. Working closely with the Programme Director and Officers, the successful candidate will be required to carry out both substantive and administrative tasks relating to five core programme priorities:

1. To close the impunity gap for gross violations of human rights by investigating and documenting gross abuses, holding abusers to account and seeking victim redress.
2. To uphold fundamental guarantees in international law which prohibit arbitrary detention and torture and ensure the observance of due process guarantees.
3. To ensure that LGBTQI communities are free from discriminatory prosecution, persecution and violence.
4. To protect human rights defenders at risk, strengthen their capacity, combat closing civic space and build a strong and resilient human rights movement.
5. To build greater public and donor support for human rights.

Typical tasks will include: assisting in drafting recommendations in relation to grant applications; assisting in monitoring and evaluating grant-holders across the Oak portfolio; taking meetings minutes; conducting routine correspondence with grantees and applicants; helping prepare presentations and other communications materials and administrative office tasks, such as scheduling appointments and assisting with filing.

Fellow Profile

This is an excellent opportunity to learn about international human rights in practice from within a global organisation. We are seeking exceptional and enthusiastic candidates who are willing to commit to a six-month placement, with the possibility of an extension to be discussed during the placement itself.

• You will be a recent graduate or postgraduate with a sound grounding in the field of human rights, international development, or a related field as a result of your studies or practical experience;
• You will have strong analytical and critical thinking skills and will write clearly and concisely
• You will display intellectual curiosity, and will be a fast learner with demonstrated initiative;
• You will be able to demonstrate your commitment to a career in human rights or social justice;
• You will have excellent oral and written communication skills in English, and strong administrative, organisational and time management skills;
• You will be able to use your initiative to prioritise competing workloads and work independently;
• You will be competent in use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint);
• You will already have the right to undertake a paid fellowship in the UK and have a UK National Insurance number, or would be able to apply for one.

The successful candidate will work at the Oak Foundation's central London office for 4-5 days per week (subject to Government Covid guidance). It will be a six-month placement, with a possible extension, subject to review. We encourage candidates from diverse backgrounds, including lived experience or any of the issues related to OAK’s work. We are particularly interested in applicants with experience and skills relevant to the IHR priority countries: Brazil, India, Russia and Myanmar.

About the organisation

nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

About the post

The post is currently funded until September 2022 (with a possibility of extension). It is our policy to try to offer staff alternative posts in the organisation if funding for the post they are filling ends. 
This is a specialist post that will form part of the wider, Ascent Advice and Counselling partnership, which is a pan London Violence against Women and Girls advice service. The Caseworker will provide advocacy, support and advice to women who have experienced sexual and domestic violence with a particular focus on: women who have been sexually exploited; including those who have been trafficked or through their involvement in prostitution or women who have experienced sexual/domestic violence and who use substances problematically. 

About you

The post holder will provide a pro-active woman-led service that includes: the provision of advice, carrying out risk and needs assessment & working as part of the Ascent advice service and in collaboration with a range of agencies. This is a pan London project and will involve travel across London. It will also involve night time outreach. We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.

CV’s will not be accepted.

Closing date:  10am 1st February 2022

Interview date: 11th February 2022

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.