Application support analyst jobs in guildford, surrey

Help us harness the power of data to improve lives.​

Are you a collaborative, technically skilled Data Engineer with the ability to design, implement and maintain a data warehouse? This is a hands-on role where you’ll design and deliver data pipelines, support colleagues in using data effectively, and help shape our data strategy. You’ll be a key part of our journey to becoming a more insight-driven organisation.​

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Contract​

• £45,000 per annum plus benefits
• Full time (35hrs per week) 
• Fixed Term Contract (12 months) with potential to extend
• Hybrid working with link to Ewell, Surrey or London office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month. ​​​
• We are passionate about flexible working, talk to us about your preferences ​

What you’ll do ​

• Design and manage a data warehouse to support analysis of our listener services
• Build data pipelines and transform data for actionable insights using analytical techniques
• Coordinate the use of data to inform service improvement
• Support colleagues to use and present data confidently and clearly
• Champion good data quality, governance and management practices
• Collaborate across multiple teams and stakeholders
• Advise senior leaders, enabling them to make data-informed decisions​

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What you’ll bring​

• A degree in a mathematical, scientific or computing subject (or equivalent experience)
• Experience in a data engineering or senior data analyst role
• Strong SQL skills and familiarity with cloud systems
• Proficiency in Python, R or other analytical programming language
• Ability to translate technical concepts for non-technical audiences
• Experience with data ingestion, workflow orchestration and data transformation
• A collaborative mindset and excellent communication skills
• Critical thinking and problem-solving skills
• Ability to write clear documentation and guidance
   
• Understanding of machine learning/AI and ethical data use (desirable)
• Experience in the charity or not-for-profit sector (desirable)​

Full Job Description and Person Specification 

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Why Samaritans?​

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

Apply now​

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and upload your CV.​

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

​Applications close: Wednesday 26th November 2025 @ 09:00am

Interviews: w/c 1st December 2025

Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December

About the role

Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.

For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.

We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.

We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.

About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:

• Excellent verbal and written communication skills
• Previous Executive Level PA experience or hands-on administrative experience
• Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
• Reliable and responsible
• Excellent attention to detail where accuracy is essential
• Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
• Excellent research skills

In return:

Kids for Kids is invested in their employees and offers the following benefits:

• Flexible and supportive work environment
• Flexible working
• 25 days annual leave plus bank holidays

How to apply:

Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.

Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.

Other roles you may have experience in could include:

Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.