Application support analyst jobs in london, greater london

Battersea is undergoing a significant transformation programme (Launchpad) to revolutionise how we work with, utilise, and learn from data. This new approach will enhance animal, customer, and supporter journeys and embed a truly data- and insight-driven culture across the organisation.
The Business Analyst role will initially support the successful delivery of the Launchpad programme and, following its completion, will focus on driving continuous improvement and change initiatives on our new Salesforce Lightning CRM and other related platforms.

Overall objectives:

• Contribute to the successful delivery of the Launchpad programme by supporting project and workstream activities such as business process mapping.
• Collaborate with stakeholders to identify, analyse, and prioritise business needs and translate them into actionable requirements.
• Lead the end-to-end business analysis process, including requirements gathering, process mapping, and supporting testing and implementation testing and implementation.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th July 2025
Interview date(s): Early applications are encouraged as interviews will take place on a rolling basis. The vacancy may close early if filled.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.

About the opportunity

As an Impact Analyst you will work within a team of skilled analysts. A key programme you will become an integral part of delivering will be a community based, preventative emotional resilience and wellbeing pilot called Turning Tides

Turning Tides is a two-year pilot programme testing innovative means of protecting and promoting the mental health and wellbeing of vulnerable young people along the North Yorkshire Coast. The programme leverages local organisations and their expertise, providing each young person a dedicated coach who works to identify a participant's strengths and ambitions – and takes a community-based asset development approach to match those goals with opportunities in the local area.

Responsibilities

Your responsibilities will include.

· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.

· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.

· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.

· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,

· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.

· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.

· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.

· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.

 

Competencies

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.

· Passion and desire to make a positive difference to the lives of vulnerable people.

· Problem Solving: You can make sense of something complex and recommend practical solutions.

· Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.

· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.

· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

·  Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

Application process/next steps

Please note we are only accepting applications via the 'redirect to recruiter' link to the Applied platform.

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues. Once we have concluded the process we would like the successful candidate to start in mid August if possible.

We will be taking applications for this role on a rolling basis so encourage you to apply early as the advert may close prior to the deadline.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

About the College

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

Main Purpose

The Royal College of Pathologists is seeking a ServiceDesk Manager to lead the IT ServiceDesk and operational management of the IT function. The post holder will have a proven track record of leading a team of ServiceDesk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the ServiceDesk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role:

• To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services.
• To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis.
• To manage the continual service improvement for the support of all business systems and associated processes.
• To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required).
• To support the management and delivery of projects according to the College’s ongoing development plans.
• To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location.
• To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes.
• To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence.
• To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security.
• To support and update the IT Risk register, identifying risks and issues in own area of work.

First round interviews currently scheduled from w/c 11 August 2025

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

Senior Analyst 
Permanent appointment
Full time (34.5 hours)
Location: Hybrid/London
Salary Range: £48,000 - £53,000 per annum  

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
 
You will be using your analytical skills and commercial experience to help Macmillan reach everybody who needs our help, deliver the best possible services and support our fundraising. You’ll work closely with colleagues in Insight and Performance and across the organisation to understand the needs and questions of the organisation and deliver analysis to optimise and improve our marketing, service performance and fundraising. 

About you

The successful candidate will demonstrate the following skills and experience: 

• Strong analytical skills, ideally including experience with SQL and Python to work with data and develop analytical models.  
• Experience of using analysis to drive efficiencies and value across a range of areas – ideally including marketing, fundraising or service operations.  
• A track record of finding opportunities to utilise analysis, models or AI techniques to deliver value, supporting organisational objectives.  
• Comfortable working with a wide range of stakeholders and explaining complex data and analytical techniques to a non-technical audience; able to draw out the key questions that need to be answered and identify where the value of analysis sits.  
• Experience of working with complex data environments with varying data quality and able to deliver reliable outcomes from these. 

 In return, we offer a range of benefits including: 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.  
• Pension matched up to 7.5%. 
• 120+ learning and development offers, with access to external professional qualifications. 
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm. 
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more. 

 Recruitment Process 
 
Application deadline: 23:59 on the 10 July 2025.

Interview: w/c 14 July 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.

In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.

We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.

The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.

If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.

We are looking for an experienced and passionate Business Analyst to work as part of our Evidence and Impact Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Evidence and Impact team at Rethink Mental Illness ensures the organisation maximises its impact through data-driven decision-making, robust evaluation, and strategic analytics. The team conducts comprehensive evaluations and economic analyses, including return on investment (ROI) and social return on investment (SROI), to demonstrate programme effectiveness and inform strategic choices.

The team designs and implements predictive models and analytical frameworks to forecast service demand, identify trends, and support resource allocation decisions. They ensure data quality and ethical practices underpin all analysis, transforming complex data into actionable insights for senior leadership and stakeholders.

Collaborating closely with internal teams, external partners, and academic institutions, the Evidence and Impact team drives continuous improvement, innovation, and organisational learning. They also build data literacy and analytical capabilities across the organisation through training and professional development initiatives, strengthening Rethink’s evidence-based approach to improving mental health outcomes.

How you will make a difference

This role supports the organisation through a strong focus on business intelligence, data collation, and analytics. It plays a critical part in ensuring contract compliance through the development of effective systems and supporting quality improvement. The role involves contract reporting and the preparation of PowerBI dashboards, apps, reports, and presentations to inform strategic decision-making.

Key areas of focus include Criminal Justice, Peer Support Groups, People Analytics, Fundraising, Finance, and Risk and Governance. The postholder will work across these domains to provide clear insights and contribute to organisational learning and development.

Working hours for this role are flexible. It is a home-based position, but we value in-person collaboration, so some travel will be required to main office locations (primarily London) and occasional visits to services across the UK.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Location: Home-based, with occasional travel to Respect’s or SafeLives’ offices in London/ Bristol, and other meeting locations including staff meetings twice a year

Responsible to: Drive Data Team Manager

Salary: £35,614 Per Annum starting salary. Respect salary banding point 32-34, £35,614- £37,489 (a London Allowance of £3,299.00 will be applied to employees who live in London) 

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.

Hours: 37.5 Hours per week; Monday – Friday 9am – 5pm 

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding. 

Benefits: 

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date: 21st July 2025, 17:00 

Interviews to take place: week commencing 28th July 

About the role:

The Senior Data Analyst will be responsible for supporting the Drive Data Team Manager and Senior Managers within the Drive Partnership to ensure data and reporting remains rigorous and robust, and informs recommendations across the Drive Programme and partners. You will do this by taking a lead role on the ongoing data collection, analysis, research design and delivery of our work across the Drive Programme workstreams.  The Senior Data Analyst will also act as a liaison between data teams within Respect and Safelives where there is identified workstreams that cross over. 

The Senior Data Analyst will manage the Drive Data Analysts to ensure high quality data collection, reporting, quality assurance, analysis, and maintenance of Drive programme data, including data collected via the projects Case Management Systems you will use data and information to influence policy and inform practitioners, commissioners, and government about the sector. This is a great opportunity to see our data and research inform and improve the response to domestic abuse. 

About you: 

• Experience of analysing and drawing meaning from large quantitative data sets, including the advanced use of Excel 
• Experience of developing and managing Case Management Systems and the reporting from the system 
• Excellent analysis skills with a strong ability to identify key themes in complex material, test interpretation and ensure that messages are relevant to practice and policy contexts
• Experience of effective line management of people with a diverse range of needs, expertise, backgrounds, and communication styles
• Confident communicating clear practice and policy implications from data and evidence and presenting them in a range of formats to both specialist and non-specialist audiences.

About Respect

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

About The Drive Partnership 

Formed by Respect, SafeLives and Social Finance, The Drive Partnership is working to transform the national response to perpetrators of domestic abuse; working to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim-survivors, including children and families.

How to apply  

You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.

For an informal discussion about the role, please contact our HR Team directly  

Closing date: 21st July 2025, 17:00 

Job title: Senior Impact Data Analyst

Salary: £50,152 per annum

Location: E1 8PY

Contract: 12 months fixed-term contract, full-time - 35 hours per week (we also encourage applications from those looking for flexible and part-time working. 0.8 FTE as a minimum number of working hours per week)

Fairtrade Foundation are recruiting for a Senior Impact Data Analyst, to join the Evidence & Insights team and report to the Senior Impact Analytics Lead. If you believe in the power of data to bring about transformative change in the lives of farmers, workers and their communities and to overcome unsustainable and unjust practices still existing in Global Value Chains – then this is the role for you!

In this role, you will support the commercial and teams to generate analysis and translation of Fairtrade impact-data. Your work will then enable communication of Fairtrade impact to the public, deliver higher level of transparency to our commercial partners and support meaningful and data-driven engagement with our key stakeholders to build global commitment for further action in support of Fairtrade farmers and the workers.

We are looking for someone who has advanced skills and significant experience in data management and analysis and insights generation. With the experience of and ability to conceptualise and design solutions such as visualisation dashboards and infographics, you will be able to translate and communicate complex information to diverse groups of stakeholders & audiences.

In addition to your technical skillset, relationship management, teamwork and the ability to relate to internal / external senior stakeholders are paramount, as is a can-do, solutions focused and entrepreneurial attitude. We are looking also for someone who enjoys and is keen to engage directly with commercial partners to present and enable understanding of the outcomes of your work.

At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us. Therefore for this specific role a Basic DBS check will be needed for this role as part of an offer of employment.

Fairtrade is a movement for change that works directly with businesses, consumers and campaigners to make trade deliver for farmers and workers.

Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation.

The international Fairtrade system (of which the Fairtrade Foundation is a member) works on behalf of farmers and workers to drive sustainable livelihoods, empower producers and workers, and make trade fair.

The Fairtrade Foundation is an equal opportunities employer and welcomes applications from all sections of the community

We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: 7th July 2025 (10am)

Interviews will take place wc 7th July

Contract: Temporary Fixed Term Contract, 12 months Full or part time

Modern Workplace Analyst
Information Services
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£40,312 per annum
Application deadline: 12pm (midday) on Friday, 18 July 2025

About the role:

To provide engineering and technical support in the delivery of enterprise-wide IT Modern Workplace services to the Museum's circa 1,000 staff, for partners and guests who use the Museum's services. The successful candidate will work as part of the third line team of engineers responsible for the Museum's Modern Workplace across visitor services, operational and curatorial departments.

Key areas of responsibility:

• Microsoft 365 Services (operational support)
• Custom applications (server and client)
• Device configuration and management
• Documentation (technical and process)
• Maintain technology roadmaps and evaluate and test new modern workplace solutions
• Provide operational support including supporting the Museum to understand how core productivity solutions are consumed and make recommendations on how best to improve the end user experience, with particular emphasis on the use of Microsoft 365 Services
• Preventative maintenance ensuring systems are well maintained, documented, monitored and alerts are responded to appropriately
• Utilise ITIL frameworks to deliver services and change control

About you:

The successful candidate should have the following skills as well as experience with the following technologies:

• Microsoft Active Directory
• Entra ID
• Intune Device Management (Windows 11, macOS, Android and iOS)
• PowerShell
• Microsoft Windows Server 2019+
• Microsoft Group Policy
• Results driven with strong interpersonal skills

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of to support you with your application, please provide details

We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: . Additionally (with some limited exceptions), the role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest. You can find more information here:

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills, and experience.

We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.

We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site about three days a week.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Service Charge Analyst

£43,000 | East London | Hybrid (2 days in office)
Gateway Housing Association

Robertson Bell are pleased to be exclusively partnering with Gateway Housing Association in their search for a Service Charge Analyst to join their close-knit, dynamic team on a permanent basis. Gateway are uniquely the largest Sheltered Housing provider in Tower Hamlets and were the first registered provider of older persons shared ownership in the borough. They are particularly proud of their new build properties for leasehold, shared ownership and direct sale, which are low-density and high-quality.

They are seeking an organised, diligent Service Charge professional to support on the technical side of the Service Charge lifecycle and improve processes within the department. You will work closely with budget holders, enabling data-led decision-making and supporting donor and committee reporting. As a key member of a small, collaborative team, you will be hands-on managing a mix of transactional and more advanced duties, proactive in ensuring the key points in the yearly Service Charge cycle run smoothly.

Role Responsibilities:

• Undertake assigned processing, accounting, monitoring, control and review of service charge income and costs on a periodic basis.
• Review service charge income and costs monthly to ensure they have been charged to the correct scheme and fully investigate and resolve any principal variances and anomalies identified (e.g., miscoding’s, duplications).
• Prepare periodic reconciliations of service charge income and costs on a scheme/block level and with the preparation of annual service charge estimates and actuals processes for all tenures.
• Resolve service charge queries from internal and external customers.
• Complete assigned elements of strategic delivery projects across the organization, particularly relating to service charge specific projects.
• Ensure consistent apportionment and allocation of scheme costs in mixed tenure blocks and other complex schemes and regular monitoring, control and analysis of such costs.
• Implement and embed key service charge systems and processes as part of the organisation wide service charge improvement project.

Person Specification:

• Experience in service charge computation, accounting and analysis, including preparation of service charge budgets, estimates and actuals
• Robust understanding of residential service charge management, including current legislative requirements and sector best practice
• Strong organisational skills, able to control and deliver a range of tasks to strict deadlines
• Social housing experience.
• Experience of working with third parties, the wider community, and other external partners including managing agents

This is a hybrid position based out of Mile End. The closing date for applications is on the 15^th July with first stage interviews taking place the week commencing the 21^st July.

Applications will be under continuous review before then so please don’t delay in submitting your CV for consideration!

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to join the policy, evidence and influencing team. You’ll help us to deliver change for people affected by breast cancer, undertaking research that informs our policy positions.

You’ll develop and deliver a strategy for driving research and insight that supports policy development and provides the basis for our influencing activity. You’ll interpret and summarise existing research in key policy areas and undertake new research - either by designing and delivering it yourself, or commissioning external partners to do this for us - and ensure the results are shared both internally and externally.

About you

You’ll have experience of working in a relevant research role, using a wide range of research methodologies, commissioning research and involving people with lived experience and other stakeholders in your work.

You’ll be an excellent communicator who is able to translate complex information into accessible language, have strong analytical skills, be able to think strategically whilst also having an eye for detail, and experience of managing projects.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home if working 35 hours per week.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

As this role is offered on 28 to 35 hours per week, please confirm in your supporting statement the hours you are applying for.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 15 July 2025 at 9am

Interview date 28 July 2025

Data Insights Officer

This is a newly created Data Insights Officer role within the Systems team, where you will significantly enhance the capacity and expertise in data analysis and reporting.

You will be instrumental in embedding a data-driven culture, driving analyses and insights to feed into decision making throughout the Network.

The focus for this role will be supporting the Network's young people’s engagement strategy. The Data and Insights Officer will contribute to reporting design, ensuring data informs decision-making at all levels, and will provide ongoing support through tracking the impact of new young people engagement initiatives, helping identify indicators for success.

The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Data Insights Officer

Location: Hybrid working (two days a week in the Bolton/London office combined with home-working and travel across the Youth Zone network as required)

Salary: £34,000 - £39,000 per annum (dependent upon experience)

Contract: Permanent

Hours: Full-time (37.5 hours/week)

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: Friday 18th July at 9am – please note we may close this advert early dependent on the volume of applications.  So if this is of interest, it’s a good idea to apply ASAP!

First stage interviews (virtual): Thursday 31st July 2025

Second stage interviews (in-person): Thursday 7th August 2025, Wolverhampton

About the Role

You will play a vital role, driving enhancements in data capture and strengthening the Network's ability to demonstrate the measurable impact of its youth work. This will involve collaborating closely with teams across the organisation and the Youth Zone Network to understand their data requirements and provide tailored reporting and insights.

This role is perfect for someone who can translate complex data analysis into compelling narratives within a youth work context, drawing out insights to shape recommendations for the Network.

About You

You will be adept at communicating insights clearly and accessibly to diverse audiences. A passion for the power of youth work and a commitment to supporting Youth Zones in increasing engagement with young people are essential. You will bring expertise and creativity to drive improvements in data capture, analysis and insights, and will thrive in a flexible environment, including working collaboratively across different teams.

You will have previous experience in a similar data analysis role handling large datasets, along with experience with Salesforce (CRM) and working with young people or in a youth work setting.

As a growing and ambitious charity, the role offers a challenging and rewarding opportunity with significant responsibility, variety, and the chance to be part of a team dedicated to empowering young people to reach their full potential.

If you’re ready to make a real difference we would love to hear from you!

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.

About the Organisation

A national youth charity that believes all young people should have the opportunity to discover their passion and their purpose. The charity funds and builds state-of-the-art, multimillion-pound youth centres called Youth Zones in some of the country’s most economically disadvantaged areas. It also offers training and support to the teams that run Youth Zones – as part of growing national network of independent youth charities.

You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Data, Insight, Data Insight, Data Analysis, Data Analyst, Insight Analyst, Data Insight Analyst, Senior Analyst, Business Analyst, Reporting Analyst. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

This is an exciting senior policy role in our committed policy team leading the fight to end child poverty in the UK. The development of a UK-wide child poverty strategy in government means this is a great time to join CPAG as we look to influence to influence policy makers to adopt our evidence-based policy solutions to child poverty.

We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.

The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the development and implementation of the forthcoming child poverty strategy, sharing analysis and expertise as part of the DWP’s review of universal credit, and monitoring the development of the green paper on the changes to disability benefits, and the white paper on employment.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Senior Policy and Research Officer job pack.

Closing date for applications: Monday 7 July (midnight)

Interviews will be held in London on Monday 14 July

Managing Director

UK Association for Transactional Analysis (UKATA)

Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days

Closing Date: 11th July 2025

Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025

About Us

UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.

The Opportunity

We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.

As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.

What You'll Do

• Work with Trustees to develop and execute strategic plans that align with our mission
• Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
• Oversee and personally contribute to the development of membership systems and website improvements
• Build relationships with key stakeholders including members, committees, and international TA organisations
• Lead the delivery of our annual National Conference and quarterly magazine
• Recruit, develop, and manage our small team, fostering a positive work culture
• Ensure compliance with charity regulations and governing organisational policies and procedures
• Function as Company Secretary, handling legal requirements and annual reporting

About You

We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:

• An experienced senior leader with understanding of the non-profit sector
• A strategic thinker who also excels at practical implementation
• Financially astute with proven budget management experience
• An excellent communicator with the ability to build effective relationships
• Self-motivated and comfortable working from home
• Knowledgeable about the mental health sector (desirable)
• Familiar with Transactional Analysis or willing to undertake training (desirable)
• Educated to degree level (desirable)

Why Join Us?

This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:

• The autonomy to shape both strategy and operations
• The satisfaction of seeing your ideas implemented directly
• The opportunity to work with dedicated professionals passionate about TA
• Flexible remote working arrangements
• Employer Sick Pay Scheme
• 33 days annual leave per annum FTE
• Access to private healthcare benefits

UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.

We look forward to hearing from you.