Appointments administrator jobs in richmond, greater london

We are seeking to appoint a talented and committed individual to the role of Front of House / Office Administrator to work within our busy, public-facing front office. The varied role forms an integral part of the GXCA central team and combines customer service responsibilities with a range of day-to-day administrative functions, including some finance and communication related duties. 

Responsibilities include: 

• Being the first point of contact for the public, dealing with enquiries via phone, email and in person. 

• Administration of our hall hire booking system and ensuring all customers have an excellent facility hire experience at GXCA. 

• Supporting our range of community and fundraising events, acting as a strong ambassador for the charity and our work. 

•  A number of finance-related duties, including issuing invoices. 

• Occasional social media and other communication assistance 

• Occasional cover for cafe duties and food preparation 

This individual will enjoy the varied opportunities of work at GXCA and will need to be flexible and approachable. 

About the role:

We have two roles available for Day Concierges to join our team at Single Homeless Project. 

As a Day Concierge, you will be at the heart of this mission, providing essential support for the day-to-day operations of the service. In this role, you will be the first point of contact for clients, stakeholders, and contractors, ensuring seamless communication and service delivery. Your work will directly contribute to creating a welcoming, supportive environment that enables clients to feel heard and respected as they navigate their journey towards independence.

This position offers a fantastic opportunity for anyone looking to grow their career in the charity and homelessness sector, with ample opportunities for personal development and progression within the organisation. No prior experience in the sector is required, as on the job training and support will be provided by an experienced team, allowing you to develop valuable skills and make a meaningful impact in the lives of those we serve.

Wandsworth:

Joining our team in Wandsworth, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives in our accommodation service is. The service offers accommodation with tailored support to help individuals work towards greater independence. The service plays a crucial role in empowering clients to take steps toward a more stable and self-sufficient future.

The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday.

Westminster:

Joining our team in Westminster, the role is key in ensuring that everyone feels welcome and included in the service creating a safe, welcoming and supportive environment for our clients. The Kean Street hub is located in Aldwych and supports clients with high supported needs, with two low supported accommodation services in Oxford Circus. 

The working rota for this role is 37.5 hours per week 8am - 4pm Monday to Friday.

About you:

• Have strong customer service skills.
• Have a genuine interest for working with people with multiple disadvantages.
• Are reflective and can respond positively to challenges.
• Adaptive work approach to fit around the various needs of the people we work with.
• A basic understanding of basic repairs and maintenance.
• Have a flexible and resilient approach to their work.
• Is creative and innovative in the way they think and equally apply those qualities to their working practices.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 30th May at midnight

Interview date: Wednesday 25th June online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Salary: £23,100 - £27,340 per annum pro rata, based on experience

Hours: 28 per week  

Contract: Permanent

Location: Royal Borough of Windsor & Maidenhead

Ref: 1548

Cranstoun has been making life better for those affected by alcohol and drugs since 1969. Our skilled and compassionate people work closely with service users and their families to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.

An opportunity has arisen for an Administrator to join our team. You will be required to print prescriptions from an internal database, accurately record and post these prescriptions and action any changes required. The role will also involve some reception duties such as answering calls, meeting and greeting clients and arranging appointments. 

You will work well in a challenging and rewarding work environment, in which finding a balance between team working and taking initiative is important. The ability to foster positive working relationships is essential. You will be meticulous about detail, motivated and able to organise workloads, demonstrate a professional telephone manner and be able to liaise effectively with other teams and agencies.

This post will be subject to an enhanced DBS Disclosure.

For further information, please visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: 12 June 2025.

We welcome applications from all sections of the community. Working towards equality.

Freedom from Torture is a UK based human rights charity that supports people who have survived torture to rebuild their lives and we campaign against torture and for the rights of survivors, we were the Winner of the 2023 Overall Award for Excellence for its "StopTheFlights" Campaign.

This multichannel, survivor-led campaign directly compelled 4 out of the 6 airlines tasked with flying refugees to Rwanda, including survivors of torture, to rule themselves out of the scheme.

If you want to join our Award-Winning organisation? We have an exciting opportunity for a Human Resources Administrator to join our team in London from the end of August 2025

About the Role

The is a fantastic opportunity to join a a small and friendly Human Resources team, where you'll play a key role in delivering outstanding customer service across the organisation. You'll be supporting 250 passionate and dedicated staff and volunteers, who provide rehabilitation to survivors of torture and campaign for their rights in the UK.

You will support the HR team in delivering a comprehensive and efficient Human Resources service. As the first point of contact for HR and recruitment-related administrative queries, you'll gain valuable exposure to all aspects of the HR function and the full employee lifecycle.

About You

You will be an experienced Administrator with a strong track record of supporting busy teams. This role offers the opportunity to either deepen your existing HR experience or begin an exciting new career in Human Resources.

You will bring outstanding customer service skills along with strong written and verbal communication . Highly organised and detail-orientated, you have a strong work ethic and a thorough approach to meeting multiple deadlines. You will thrive in an environment where you can take initiatives and improve administrative processes - something ?you have demonstrable experience of.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £30,507 - £35,388 per annum.

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

The Finance & Administrative Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are seeking candidates who have experience working in a finance function and have skills in office management and administration including data processing. Reporting directly to the Head of Finance and Corporate Services, the role provides support in bookkeeping, credit control (inputting of sales and purchases invoices), health and safety and smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery as well as IT requirements). As the main point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will suit a candidate skilled at multi-tasking and who has attention to detail. 

The appointment comes at a pivotal moment: in September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took over custodianship of this unique landscape via a 125-year lease from the London Borough of Bromley. We are now working closely with them and a wide variety of other park and community stakeholders to deliver our mission: to protect, manage and improve Crystal Palace Park as a green, historic, ecological, recreational, sporting, cultural and educational resource in the interests of park users and of the wider community.

Contract: 4-year fixed term contract until 30th July 2029
Job type: Part time
Salary: £27,533 per annum (£11,013 pro rata)
Hours per week: 15 per week
Department: Adult Services – Psychological Support Services
Location: 1 day a week on rotation at each Local Citizens Advice premises (Brent, Wandsworth, Westminster, Kensington & Chelsea) & 1 day a week remote.
 
Are you an experienced administrator who is passionate about supporting people experiencing mental health and financial challenges? Join us!
 
This is an exciting opportunity to work in a new and innovative suicide prevention service. The service has been designed to provide a more joined-up approach to supporting those experiencing mental health and financial difficulties by providing mental health support in local Citizen’s Advice premises. The Team Administrator will be a vital part of the multi-disciplinary team delivering administrative and secretarial support. They will also have the opportunity to develop their skills in supporting people facing mental
 
You will:

• Provide admin support to the team and service users
• Process referrals and book appointments
• Act as first point of contact via phone, email, and face-to-face
• Manage data entry and maintain accurate records
• Carry out secretarial tasks (e.g. word processing, scanning, Excel)
• Take and distribute meeting minutes
• Support HR functions such as recording leave and sickness
• Ensure confidentiality and professionalism at all times
• Attend team meetings, training, and supervision sessions
• Promote equality, diversity, and a respectful work environment

About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-221694

This post will work across Wales as part of the Cruse Bereavement Support Cymru team and will work alongside four other regional administrators to ensure the smooth running of administration across Wales for adults.This post will be responsible for communicating with bereaved clients and volunteers and carrying out assessments and speaking to bereaved clients each day. We are looking for someone with empathy, experience in therapeutic work, exceptional client service as well as the character and strength to work within the field of bereavement. This role will require travel for meetings in North Wales.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

Closing date for applications is 9 am on 2 June 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that we will only contact successful applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

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Y rôl

Bydd y swydd yn cynnwys gweithio ledled Cymru fel rhan o dîm Cymorth Profedigaeth Cruse Cymru. Bydd deiliad y swydd yn gweithio ochr yn ochr â phedwar gweinyddwr rhanbarth arall i sicrhau bod y gwasanaeth gweinyddol yn gweithredu’n ddidrafferth ledled Cymru. Bydd deiliad y swydd yn gyfrifol am gyfathrebu â chleientiaid sy’n galaru a gwirfoddolwyr, cynnal asesiadau a siarad â chleientiaid sy’n galaru bob dydd. Rydym yn chwilio am rywun ag empathi, sydd â phrofiad o waith therapiwteg, sgiliau gwasanaeth cleientiaid eithriadol yn ogystal â’r cymeriad a’r cryfder i weithio ym maes profedigaeth.

Sut i wneud cais

Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd.

Y dyddiad cau ar gyfer ceisiadau yw 9yb ar 2 Mehefin 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.

Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.

Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.

Gwiriadau Cofnod Troseddol

Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein: 

· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS

· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI

Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.

Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.   

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

Would you like to join our award-winning organisation?

About the role

We have an exciting opportunity for a Local Groups, Community and Legacy Engagement Officer to join our Supporter Experience Team in London. This role is responsible for supporting the charity's local groups and community fundraisers around the UK in raising funds and awareness of the work of Freedom from Torture. The role also supports on the delivery and growth of the charity's challenge events programme and other community fundraising initiatives and works with the line manager to steward legacy pledgers and prospects.

About you

You will have a good understanding and experience of community and events fundraising in the voluntary sector, supporting and inspiring volunteers to achieve agreed goals and have excellent relationship management skills and high level customer service / donor care skills. Having a high level of written and verbal communication skills as well as excellent administrative skills are key to this role. A basic understanding of fundraising practices and an in depth understanding of grass roots activism is required.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £33,999 to £39,439 per annum

To view the Job Description and Person Specification, please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

About Us

The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.  We ensure The Royal Marsden’s nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. 

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

About the Role

As a Philanthropy Executive, you’ll be at the heart of the team, providing vital coordination and administrative support to help us engage and steward our generous supporters. You’ll work across Major Gifts, Trusts and Foundations, and Stewardship and Communications, ensuring our donors receive an exceptional experience. This role is perfect for someone proactive, highly organised, and keen to build a career in Major Gifts fundraising.

You’ll be responsible for:

• Supporting the creation of compelling proposals, reports and thank-you communications
• Coordinating donor events, hospital tours and bespoke experiences
• Producing high-quality digital and print communications using InDesign
• Maintaining accurate donor records and supporting income processing
• Liaising with colleagues across the Charity and hospital to deliver impactful stewardship

We’re looking for someone who can bring:

• Excellent written and interpersonal communication skills
• A proactive, can-do attitude and great attention to detail
• Strong organisational and project management abilities
• Experience managing multiple tasks and deadlines
• Previous experience in an administrative, fundraising or supporter care role
• Proficiency in databases and Excel (experience with Raiser’s Edge is a plus)

What we offer:

• A supportive and friendly team of colleagues
• Hybrid working between home and our bright modern office in Chelsea, with occasional travel to Sutton
• 27 days annual leave (plus bank holidays)
• Generous pension scheme with up to 6% employer contribution (increasing with length of service)
• Subsidised staff restaurant
• Blue Light Card discount scheme
• Access to an Employee Assistance Programme designed to save you money and improve your physical, financial, and mental health and wellbeing.
• Free online GP appointments, eye tests and workplace glasses contribution
• Training, development, and career progression opportunities

We value diversity and are committed to creating an inclusive working environment for all. Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

Location: Dependent on Parish placement
Contract: 3-year fixed term, part-time (21 hours per week)
Training Provider: Ridley London, the London training centre of Ridley Hall Cambridge

Do you have a passion for working with children and young people?
Do you want to gain hands-on experience in youth and children’s ministry while receiving high-quality training?

As an apprentice, you will work within a parish to develop and strengthen its children and youth ministry while studying with Ridley London. This three-year apprenticeship leads to a Certificate in Higher Education (Level 4) in Foundations in Theology, Ministry and Mission, with a focus on youth and children’s work.

You’ll be employed for 21 hours per week, spending 16 hours in the parish and 5 hours studying.

Parish Requirement
Applicants must apply with a linked parish in Diocese of London. Interested applicants should first speak with their local parish clergy within the London Diocese to confirm their eligibility. We cannot accept applications without a linked parish.

What You’ll Be Doing

• Engaging with children and young people, building positive relationships and supporting their faith journey

• Helping to lead activities such as Sunday school, messy church, youth groups, and holiday clubs

• Creating and delivering new initiatives to deepen young people’s involvement in the church

• Developing outreach work with local schools and community groups

• Leading discipleship courses for young people

• Assisting with administration related to children’s and youth work

• Attending regular team meetings, supervision sessions, and training as part of the apprenticeship

Who We’re Looking For

• Experience in youth and children’s work (voluntary or paid) or community learning and development

• GCSE/NVQ Level 2 qualifications, or a commitment to achieving these within the first year

• A willingness to commit to a three-year apprenticeship, combining study, training, and hands-on experience

• Strong communication skills and the ability to engage and inspire young people

• Self-motivated and enthusiastic, able to work both independently and as part of a team

• A commitment to safeguarding and creating a safe environment for children and young people

• A Christian faith and alignment with the mission and values of the Church of England

• Right to work in the UK

About the Diocese of London and the LDF
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.

Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applicants from those with the relevant experience that will increase this representation.

Additional Information

• This role has an occupational requirement for the postholder to be a Christian, under Part 1 of Schedule 9 of the Equality Act 2010

• All appointments are subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS Check

• The location of the role depends on the Parish placement

Why Apply?
This is a fantastic opportunity to:
✔ Gain hands-on ministry experience in a local church
✔ Develop skills in youth and children’s work while being mentored and supported
✔ Earn a Higher Education Certificate in Theology, Ministry, and Mission
✔ Be part of a supportive community of apprentices growing in faith and ministry

If you’re excited about working with young people and exploring a future in ministry, we’d love to hear from you!

For more details, please see the full Job Description.

If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make! 

The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.

Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role. 

The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.

Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.

To find out more please see our Job Pack attached.

The purpose of the Bookkeeper position at Latin American House is to ensure accurate and timely financial administration, supporting the efficient management and smooth operation of the organisation’s financial activities. This includes processing invoices, tracking payments and expenses, managing financial documentation, and ensuring compliance with both internal policies and external regulations.

The Bookkeeper plays a crucial role in maintaining accurate financial records, assisting with financial reporting, audit preparation, and supporting senior management in overseeing budgets, payroll, and compliance.

By providing essential administrative support, the Bookkeeper upholds the integrity, efficiency, and transparency of LAH's financial processes, contributing to the overall success, sustainability, and governance of the organisation. 

Contract length: 1 year Fixed Term Contract

Location: North West London

Hours per week: 35 (Sunday - Thursday, 9-5pm)

Salary: £26,453.00 per annum

Closing date for applications: Rolling, however, applying early is advised.

First interview date: First interviews are held over Microsoft Teams

Second interview date: Candidates successful at first interview will be offered a trial shift at the Home as part of the selection process

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

We are recruiting a Cattery Carer & Cat Foster Coordinator who will share our compassion and commitment for animal welfare.

Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

Generally, you will:

• Assist in the provision of treatment to cats as advised by our veterinary staff.
• Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
• Organise the cat intake list, providing owners with advice and where appropriate admitting cats into the Cattery.
• Assist the Cat Adoption Officer with rehoming the cats under our care.
• Work flexibly in a team environment, often independently, to meet the specific needs of  the cats in our care by helping with their feeding, cleaning, enrichment and grooming.

To be successful in this role, you need:

– A strong understanding of cat behaviour and welfare

– Excellent customer service skills

– Experience in handling cats and caring for them

– A calm, compassionate, resilient and friendly manner

Please note that successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Fundraising Officer

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.

Contract: Permanent
Hours:  37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000
Reports to: Community Fundraising Manager  
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Sunday 8th June
Interview dates: First-round interviews will be virtual and take place in mid June

Purpose of the role

• Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
• Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
• Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
• Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
• Accountable for delivering our annual raffle and ongoing Lottery programme
• Support the wider Development team with admin relating to Fundraising

Ideal candidate

The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.

Person specification

Essential

• Experience of donor stewardship
• Excellent relationship building skills
• Ability to research and find vision aligned funders
• Ability to project manage the delivery of partnerships and/or events
• Excellent writing, communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Ability to multi-task and manage several different priorities at once
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• An understanding of GDPR in relation to fundraising
• Experience working in a CRM (Microsoft Dynamics experience a plus)