Area Administrator Jobs in Westminster, Greater London

Working Hours: 5, 9, 13 or 17 hours, depending on the number of assignments allocated to the post-holder. Fixed term contract. 

Location: 2 fixed hours at one of our partner schools in Liverpool, London or Manchester and 3 hours flexible and remote. 

London Salary: £15 per hour                                                                     

North West: £13.30 

ReachOut is a national mentoring and education charity, rooted in local communities. Working in under-resourced areas, we support young people to grow in character and confidence, sparking change in themselves and society. 

Our Youth Project Leaders are individuals who are passionate about working with young people, supporting them to reach and be confident in their potential. You may be an experienced youth worker, or have experience facilitating sessions or working with young people and leading volunteers.

As a Project Leader, you’ll be facilitating weekly after-school mentoring sessions, leading a group of mentors and working with young people referred to ReachOut by their schools.  You can find the full job description below, or in our application pack. 

“Being a Project Leader is extremely fulfilling and the ReachOut team is always ready and willing to support you if you have any difficulties along the way. I have enjoyed seeing the progress the mentees make from session to session and watching them have fun and learn a lot through the activities I design.” ReachOut Project Leader. 

As part of the ReachOut team, you’ll have an enormous impact on the lives of the young people you’ll be working with. Every year we see mentees grow in confidence, develop their character and learn new skills for the future.

You’ll be supported throughout the year by our team of Project Officers as well as receiving thorough training on how to lead a ReachOut project. You’ll also have access to free, tailored training opportunities where you can learn and refine new skills as well as working with your own career mentor if that’s something you’d be interested in.

We also run celebratory events, socials, networking and training sessions throughout the year - opportunities to meet other people who are passionate about working with and supporting young people. 

Your Job Description 

As a Youth Project Leader, you will: 

• Deliver ReachOut sessions at the same partner school on the same day and time weekly during term time.

• Prepare your ReachOut sessions, following ReachOut’s curriculum and adapting the activities to the needs and interests of your assigned group.

• Facilitate engaging ReachOut sessions for the young people attending by ensuring that the voice of young people is listened to and impacts the way the sessions are planned and facilitated.

• Manage and support a group of volunteer mentors; supporting them to build strong rapport with their mentees and helping them to understand how to best adapt their mentoring approach to the young people they are working with.

• Support theyoung people in your session to reach and be confident in their potential by facilitating the creation of good mentee/mentor relationships and by running activities to build the ReachOut Character Strengths.

• Complete monitoring and evaluation activities to ensure the sessions are as impactful as possible and set up strategies with the help of your line manager to help each young person in your group reach their mentoring goal.

• Keep in touch with the parents/carers of the young people in your group about attendance, successes and challenges.

• Manage your project’s weekly admin by planning your sessions, maintaining your attendance and providing detailed project updates to your line manager.

• Attend ReachOut events and socials with their mentors. • Follow ReachOut’s policies/procedures to safeguard young people.

• Act and communicate in a professional manner, in line with ReachOut character strengths and culture.

• Attend all compulsory training.

How to apply? 

Before applying, please take a look at our information pack below and then head to our website for more information about the process, and to submit your application. 

If you have any questions, you can also get in touch with our team. 

As a Ubele Programme Assistant, you will be a member of the Community Wealth Building hub supporting our Programme Manager with the Agbero2100 London programme by overseeing administrative tasks, communicating with our partners ensuring resource availability for the project team from project inception to completion.

Main duties & Responsibilities

• To act as the first point of contact for the Agbero2100 London programme, responding to and redirecting enquiries as appropriate.
• To co-ordinate the work and meetings of programme stakeholders and partners, including minute taking. 
• To ensure effective and ongoing communications with key stakeholders, maintaining their interest throughout the programme.
• To gather partner agreements, consultancy agreements, contracts and purchase orders, working closely with our finance hub to issue invoices and chase outstanding payments.
• Coordinate the programme information with stakeholders. 
• To manage programme information ensuring all data is stored and shared securely. 
• To organise events and seminars, and to draw together the contributions and outcomes from these events.  Providing support where appropriate.
• To contribute to the coordination of events with the support of Comms including maintaining positive relationships with Comms.
• To support the programme manager in efficiently collecting, relevant data to inform decision-making and enhance project outcomes.
• The Programme Assistant will utilize appropriate tools and techniques to collate data from various project stakeholders, teams, and relevant sources.  Establish a structured approach to capture both qualitative and quantitative data to assess project progress and performance under the instruction of the Programme Manager or Hub Lead.
• Support the Programme Manager in preparing regular and ad-hoc reports. 
• Support the Programme Manager to maintain accurate and comprehensive documentation of data collection methods, analysis techniques, and results for project audit and future reference. 
• Adhere to relevant industry standards, legal requirements, and organizational policies related to data privacy, confidentiality, and security.Handle sensitive project data with the utmost integrity and take necessary precautions to prevent unauthorized access or disclosure.
• To support or manage volunteers and interns. 
• To carry out additional work for the programme as and when required by hub lead. 
• To recognize and challenge all forms of discrimination and prejudice in the workplace. 
• To treat everyone with respect, dignity, and fairness and to acknowledge and celebrate diversity. 
• To maintain an awareness of your own and others’ health and safety and comply with Ubele’s Health and Safety policy and procedures. 
• To maintain confidentiality of information; it will be necessary to comply with all requirements related to the Data Protection Act/ General Data Protection Regulations (GDPR).

Yes Futures empowers young people to believe in themselves and discover their personal potential.

We are a multi-award winning charity, established in 2012. Our successful programmes have already made a proven difference to the lives of over 3400 young people.

We are ambitious about expanding our impact to many more young people and we are seeking a passionate and driven Programme Manager(s) to join delivery team and help us scale our programmes to more schools.

Programme Manager role

We are now looking for an enthusiastic and committed Programme Manager(s) to join our existing Programme Team in September 2024 on a full or part-time basis (6-month fixed-term with potential to extend).  As a Programme Manager, you will be responsible for managing the Yes Futures programmes in-person, in our partner primary and secondary schools in North London, Essex, Hertfordshire, Bedfordshire & Buckinghamshire.

Main Responsibilities

You will be one of a small team of Programme Managers, dedicated to delivering excellent programmes which make a positive difference to the lives of students.  The main responsibilities of the Programme Manager role are:

Programme delivery

• Responsible for the care and wellbeing of all students in your schools on the programme;
• Communicating with parents where necessary during the programme, by email, letter and telephone;
• Planning and delivering whole-group workshops for students;
• Planning and delivering information and celebration events for students and parents;
• Facilitating the in-person and online volunteer coaching team to deliver student coaching sessions. As well as delivering coaching sessions to students, where required;
• Developing business and charity partnerships for day trips;
• Planning and delivering the day trips included in the programme;
• Supporting the planning and delivery of the Into the Wild and World of Work day trips;
• Implementing discipline procedures, including reporting serious discipline issues;
• Implementing all necessary Health and Safety and Child Protection procedures, including recording and reporting any incidents;
• Ongoing communication with the school and Yes Futures head office regarding student engagement and progress.

Organisation and administration

• School onboarding, including ensuring that dates are planned, students are recruited and parental agreements are returned;
• Planning and organising the logistical elements of the programme (timetables, activities, sessions plans etc) through liaising with Yes Futures head office, school staff, businesses, charitable organisations and the rest of the Coaching team;
• Creation of Risk Assessments, parent letters and programme-related documents for schools;
• Sourcing materials needed for programme sessions, including lunches for trips;
• Assisting with finance and petty cash where required.

Management of volunteer Yes Futures Coaches

• Managing and developing the skills of your Coaching teams (usually 2-6 adults per school);
• Ongoing communication with your Coaching teams, to foster their enthusiasm and commitment;
• Supporting Coach recruitment for future programmes;
• Supporting the planning and delivery of training for Coaches;
• Maintaining accurate and secure records of Coaches’ personal information, absences, sickness and other relevant information.

Evaluation and reporting

• Facilitating the pre-, mid- and end of programme evaluations;
• Oversight and input of key student monitoring data and impact data;
• Debriefing and ongoing feedback collection from schools and Coaches;
• Ensure all work is carried out in an effective and timely manner to support continued high standards of the Yes Futures programmes.

Programme Managers will also be given the opportunity to support with other Head Office functions, including but not limited to:

• Strengthening our strategy, programme design and theory of change;
• Supporting the marketing of Yes Futures to new schools and customers;
• Developing our fundraising strategy through bid writing and other fundraising tasks;
• Establishing relationships with key partner organisations;
• Planning our future Ambassador offer and other pilot programmes.

In addition, as part of our focus on employee development, you will be able to dedicate time to individual personal development opportunities and gain further professional growth through leading working groups in strategic areas in which you are interested.

Benefits to you

Yes Futures is an incredible place to work. In the past two years, we have been awarded places in both the Top 100 Social Enterprises UK and the Escape 100: Best Companies to Escape To. 

This is a unique opportunity to have an incredible impact, by joining our ambitious team at this exciting stage in the charity’s growth. You will have significant ownership over your work, enabling you to thrive and grow your talents in a collaborative environment alongside a supportive, fun team of colleagues.

As well as a generous reward package, we provide:

• 25 days’ holiday + bank holidays, increasing year-on-year to 30 days’ holiday after five years of service.
• Additional 3 days’ volunteering leave, so you can focus on your other charitable passions.
• Workplace pension with employer contribution of 5%.
• Flexible approach to work (remote working and flexibility around core hours 10am-4pm)).
• Generous CPD allowance for professional development and qualifications.

With us, you will make a tangible difference to thousands of young people’s lives. 

Some testimonials from our current employees:

• "Yes Futures is an extremely positive and supportive working environment. All employees are valued and encouraged to contribute across all areas of the charity. My team are so enthusiastic and passionate about the fundamental ethos -  helping to build a positive future for young people." 
• "As well as every day being different, and the work we do being so rewarding, we have a fantastic team of dedicated, intelligent, interesting, passionate people! It's wonderful to be part of it all!" 
• "I work with a supportive team with great passion and energy. We are all so different but share a passion for supporting young people. Our CEO is an inspiration and leads the way with her positivity, drive and enthusiasm."

How to apply

If you would like to apply, please send a CV and cover letter (max 600 words) to applications @ yesfutures. org.  Please quote the role title and your name the subject line (e.g. Programme Manager - ‘Your Name’) by Monday 1 July (9am).

Please include:

• Your motivations for applying
• How your skills and experience meet the person specification for this role
• Your home address/ town or postcode (which should be within the specified region)
• Your preference for full or part-time roles (i.e. days per week)
• If you have access to a vehicle for work (this is not a requirement for the role but helps us effectively plan our school allocations).
• The date from which you are available to start the role

Dates and recruitment timeline

Shortlisted candidates will be invited to a first-stage online interview taking place on 9 & 10 July (invitations will be sent by Friday 5 July at the latest).  Successful candidates will then be invited to an Assessment Centre and Interview taking place on Wednesday 17 July (in-person at our Brixton office in London).  Please keep all these dates free.

Start date

Ideally, we are looking for a Programme Manager to start by late August/ early September in order to provide a comprehensive induction and handover prior to the next delivery cycle in September (though there may be some flexibility to accommodate the right candidate).

Who we are:

The Dalit Solidarity Network UK is a small human rights organisation working to eliminate caste-based discrimination in the UK and South Asia. Registering as an official charity in 2003, Dalit Solidarity Network UK continues to grow as an effective campaigning and advocacy organisation, working on the issue of caste discrimination in the UK and being an active player in the global movement.  Our major areas of work include documenting 'everyday casteism', building capacity of businesses to address caste-discrimination in overseas supply chains and UK operations and working with UK Higher Education Institutions to protect against caste-discrimination.

Summary of the role:

We are seeking a new Director who will be responsible for working with the Board to:

i) Develop and deliver of DSN-UK's overall strategy and objectives;

ii) Provide strategic leadership to influence the policy and practice of key stakeholders to further DSN’s vision of a ‘world without caste discrimination’;

iii) Lead overall management of DSN-UK, including management of DSN-UK staff, its finances and other resources.

Main duties and responsibilities:

Leadership and strategy

Responsible for implementing DSN-UK’s strategy through specific campaign, lobbying and advocacy activities, including development of key messages and influencing strategies. 

Maintaining partnerships and network support within the UK, with partners in South Asia and international partners.

Conducting joint advocacy at UK/EU/UN level, representing these issues at UK Government level and participating in  other joint initiatives as appropriate.

Operational Management

Responsible for the day-to-day management of DSN-UK, including key  aspects of its internal administration, particularly providing oversight of financial management, annual budgets and the preparation of regular financial and programme reports for the Board.

Fundraising:

Leading the development and implementation of a fundraising strategy for DSN-UK, preparing funding proposals and reporting to donors on project achievements.

Human Resources:

Managing one part time office administrator and appointing other staff, volunteers and consultants in consultation with the Chair.

For further details, see the attached job description.

What we are looking for in a Director:

1. A track record of successfully working at a senior level with strategic leadership and management responsibilities.

2. Ability to develop organisational strategies and translate them into plans and budgets.

3. Experience of working on issues of social justice/human rights/equality, diversity and inclusion and of campaigning for change.

4. Experience of representing an organisation to others, ranging from grass roots activists to government officials including high-level lobbying and advocacy and public speaking.

5. Experience of developing and managing budgets.

6. Proven track record and experience of fundraising from trusts, governments and corporate sources.

7. Excellent written and verbal communication skills.

8. Ability to plan and prioritise and keep to targets under pressure and to deadlines.

9. Willingness to travel within the UK and to work outside usual office hours if necessary.

10.  Commitment to the aims of DSN-UK and sensitivity to issues of caste, gender, race and religion and commitment to ensuring equal opportunities.

Benefits: The Director is entitled to 25 days annual leave (pro rata, not including bank holidays). Pension scheme with matched contributions of 5%. Hybrid and flexible working of 21 hours/week.

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office periodically, e.g. 1 day per week. 

Interviews: Interviews will take place in the week commencing 1 July 2024.

How to apply: To apply, please send your CV and a supporting statement.  Candidates will be expected to provide proof of the right to work and reside in the UK. 

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

Civitas Charity Recruitment are proud to be working with a fantastic charity that promotes responsible investment. The charity campaigns and works with organisations and companies to tackle key issues such as climate change, global health, and workforce issues. A great opportunity exists for an Executive Assistant to join the team. As Executive Assistant, you will provide both personal assistance to the CEO and Deputy CEO in addition to executive support to the charity’s leadership team. You will support them with strategic time and diary management, light-touch inbox management, administration, and efficient communication flows. The role will sit with the Planning and Integration team and aims to align Strategic Planning and Leadership teams, managing communications and staff events. This is a full-time, permanent role, hybrid working (at least 1 day a week in the London office).

Who are we looking for?

Ideal candidates will have strong previous experience of providing executive support to senior leaders, with excellent technical capabilities and planning and communication skills. You will have high standards of personal integrity and have a personable and collegiate approach to work. Your organisation skills will be of a high standard, and you will be great at working with and influencing a wide range of people. You will be comfortable managing operational activities such as event planning as well as strategic communications and agendas. This is an excellent opportunity for a talented candidate to join a supportive team and an organisation leading and campaigning to make a positive impact on key matters affecting the planet and its people.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged, and we welcome applications from all backgrounds, communities, and industries.

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Head of Finance to lead on the charity's finances and accounts.

The Head of Finance has lead responsibility for overseeing the finance function of the organisation.  The role reports directly to the Chief Executive, is a member of the Senior Management Team (SMT) and works closely with the Board of Trustees and in particular with the Treasurer.  The post holder also has responsibility for the line management of the Finance Officer and the Feeding Service Administrator (Finance Team).

Working with SMT colleagues, this role leads on all financial reporting and analysis to the team and to the Trustee Board and Finance Committee, the preparation of monthly management accounts, budgets and forecasts.

The Head of Finance leads the annual audit and preparation of the annual report and accounts working closely with the Chief Executive, Treasurer and Chair of Trustees. In addition, the role supports the wider team in compliance with financial policies and procedures and acts as Finance Business Partner by providing support and guidance to budget holders.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 1st July at 9am

First Stage Interviews: Tuesday 9th July (via Zoom)

Second Stage Interviews: TBC

Start date: ASAP 

ABOUT THE ROLE

We are hiring for a second People and Culture/HR Business Partner to join our Generalist P&C team! In this role you will own generalist human resource activities, using a comprehensive understanding of the HR processes. You will educate others with your knowledge of employment law and experience to support in employee relations cases, organisational change projects, and other activities as required. You will advise, support, and guide managers and colleagues on a wide range of topics. 

ABOUT OUR TEAM

The Generalist human resources team is currently a team of 4, the Head of P&C, P&C Business Partner, P&C Advisor, and P&C Administrator. You will report into the Head of P&C. The wider People and Culture/HR team includes the Talent Acquisition Team, Workforce Development, and Talent Development team. As a team we all have our strengths, have individual qualities and interests, we all come together as a team when times can be busy or stressful and work well in supporting each other. We value each others input and no voice goes unheard! We have our collaboration day in the office on a Monday, and Friday's we have P&C time where we wind down at the end of the week with a different activity and team session!

Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. Mondays in central office, one or more days in our services, with work from home on the remaining days in the week.

Location: We are based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We are looking for someone who has a sound knowledge in generalist HR activities, processes and employment law. You will be able to coach and advise others within the organisation, building relationships with colleagues at all levels. You will be able to use your initiative to make key business decisions and take ownership of various projects, and lead on providing skills, knowledge, and materials in your given area.

We are looking for a team player, someone who can think outside the box and bring new ideas and solutions to the team and organisation to support consistent improvement and effective delivery. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can! 

OVERVIEW OF KEY RESPONSIBILITIES

Line Management 

• Provide high quality support and line management, offer guidance, support and advice. 
• Responsible for management and leadership of direct reports and their employee lifecycle, this includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, performance management, meeting KPI’s and targets, advising on and managing Employee Relations cases, Staff wellbeing and support, grievances, sickness, and disciplinaries. 
• Proactively embed a culture of learning, development and evaluation. Promote a team working dynamic which is supportive and empowering. 

Employee Relations

• Ensure all staff have access to meaningful and accessible employment advice, information, documents, and other resources.
• Empower managers with the right knowledge, resources, and access to information and guidance.
• Support managers with team related enquiries, concerns, or issues appropriately.
• Manage and provide high quality advice on low and mid-level employee relations casework.

Employee Lifecycle

• Ensure lifecycle administration, advice, and support is completed to a high standard.
• Contribute to the processing of employee lifecycle changes. This includes payroll, new starters, leavers, and contractual changes.
• Provide advice and guidance on policies, procedures, and employment legislation.
• Monitor, review and report on key people metrics to inform and enhance the delivery of the P&C team and activities.
• Manage and support reward and recognition initiatives.
• Other areas of support will vary. Including Sickness, Occupational health referrals, Annual leave, Maternity/Paternity leave, Compassionate leave, Performance Management, and General Employee Relations.

Performance Management and Development

• Devise, deliver, and evaluate management and staff upskilling and training sessions, and workshops.
• Support Managers across the organisation with Performance management and people development initiatives.
• Support with the personal and professional development of our people, collating feedback, introducing new initiatives and ideas.

Other Responsibilities

• Work collaboratively with the wider P&C team to develop and amplify employee voice through the organisation, and support with various other activities and projects within the team.
• Support management of data and workflows within the HR Information System (HRIS).
• Take ownership of the HRIS to some degree, identify changes to be made, ensure the system management is running smoothly.
• Support with the progression and communication of policies and procedures.
• Build and manage strong relations throughout the organisation and externally.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS for a further list.

KEY CRITERIA

What we are looking for:

• Proven experience in a similar role and/or taking on similar level responsibilities
• Experience in coaching and advising managers and colleagues in areas such as employee relations activities across the full lifecycle, performance management, absence management, and other alike areas
• Working knowledge and understanding of HR procedures and basic employment law practices, and how it applies under UK employment legislation
• Line Management experience, or demonstrated leadership skills and abilities
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to attend regular visits to our different service locations

What we would like, but not essential:

• CIPD Qualification Level 5
• Experience using data to make informed decisions and reports effectively
• Experience in a similar size organisation and/or charity sector organisation

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Human Resource | HR | Business Partner | P&C | People and Culture | London Jobs | FT

Would you like to be the right-hand person to our passionate, award-winning Chief Executive? Do you have the skills, experience, confidentiality and flair to be a step ahead to enable her to deliver her role effectively? Are you a keen multi-tasker, able to juggle that role with management of our gorgeous City of London office?

This is a key position with Create, as the charity delivers on its ambitious plans to double its reach and impact by its 25th anniversary in 2028. The successful candidate will have extensive EA experience at a senior level, a passion and flair for managing multiple tasks seamlessly, outstanding people skills and an unstoppable drive to make a difference.

HOW TO APPLY

Download the application pack for this role, which includes a full job description and person specification.

The deadline for applications is 9am on Monday 17 June 2024.

1st round interviews: Thursday 20 June at Create’s office
2nd round interviews: Wednesday 26 June at Create’s office

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

Role Purpose:

The role of the Commercial Programmer is responsible for the creative programming and delivery of a commercial public events programme through public commercial events and private venue hire to grow our income, visitor numbers and opportunities. 

Delivering exceptional experiences as an extraordinary cultural destination is at the heart of everything we do at the Old Royal Naval College and our audience development plan, brand positioning and values are our guiding principles.

This role will support the development and delivery of key areas which are essential to our success: 

Commercial public events and partnerships support the Commercial Events department to create a year-round plan of commercial public events which engage existing and new visitors and grow income.

KEY RESPONSIBILITIES

Commercial Events programming and delivery

• To research, programme, and deliver a regular annual public programme at the Old Royal Naval College, incorporating seasonal events and event programmes related to art installations or exhibitions.
• To support the development of the Commercial Public Events programme in line with the Commercial Events Strategy as defined by the Commercial Manager.
• Generate income and profile through a range of commercial partnerships, ticketed events, and new ventures to build financial resilience of the organisation.
• Programming unique and innovative special events, working alongside site partners to deliver a collaborative programme of commercial events. 
• To use bench-marking research and consistent formative evaluation to keep the public programme relevant and successful. 
• To provide engagement opportunities for audiences from all backgrounds with a diverse programme of events.
• To ensure that all events are staffed appropriately with the appropriate level of cover for the activities onsite.  
• To manage all documentation and liaison in relation to the delivery of the public programme (i.e. communication with internal and external stakeholders, the completion of events schedules, Event Management Plans, and risk assessments).
• To manage the engagement of contractors and suppliers working on the public programme, ensuring all health and safety protocols are met and site rules adhered to.
• To keep complete and up-to-date financial records and ensure that the programme remains within a set budget. 
• To handle and respond to private event enquiries and confirm/programme them appropriately in the site diary.

Personal Development and Training 

• Maintaining a good level of knowledge of the public event, programming, and heritage industries 
• Stay abreast of industry trends and best practice. 

Other duties 

• Supporting the corporate ambitions of the Old Royal Naval College 
• Taking care of your personal health and safety and that of others and report any health and safety and / or safeguarding concerns. Ensure proactive compliance with the Foundation’s health and safety and safeguarding policies, including risk assessments as required and implementing safe systems and practices. 
• Any other duties as reasonably requested by the Commercial Manager or Director of Public Engagement and Commercial.

Membership Specialist

Would you like to work in a dynamic forward-looking organisation, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Membership Specialist

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £29,624 per annum (FTE) (pro rata for part time hours)

Closing Date: 13th June 2024

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

As a membership specialist, you will be a responsible member of our membership team, providing a frontline service for customer enquiries. Primarily, this involves administering the UKCP membership register by efficiently processing admissions, exits, and renewals, while utilising customer service skills to offer a professional and contemporary service. This role also includes responsibility for capturing essential data and processing associated transactions.

Key responsibilities include:

• Provide general enquiry services to members, non-members, and members of the general public, including being part of a pool of staff responsible for dealing with enquiries by telephone, emails, social media, and postal enquiries.
• Develop and maintain a broad understanding of the administration and regulatory procedures relevant to the updating of member records, admission to a category of membership, and processing of subscription details. Such day-to-day activities require the ability to follow defined operations to a consistently high standard.
• Ensure accurate and timely processing of applications for UKCP membership, following defined guidelines and processes. Produce reports from CRM systems as required.
• Be responsible for the administration of the renewal process for individual members, ensuring renewals, reminders, generating certificates, and lapsing are carried out accurately within specified timescales.
• Proactively identify and suggest feedback and ideas about new membership grades, member benefits, and new products and services to managers.
• Actively pursue the retention and recruitment of members and encourage the uptake of benefits and services by members and non-members alike.
• Proactively market membership services, providing consultative advice on the range of services and benefits related to membership grades.

About You

The role will suit you if you are comfortable with a fast-paced environment, like working with data, and enjoy interacting with members.

You will suit us if you can prioritise your work, have great attention to detail and excellent organisational, interpersonal and communication skills. 

You will need to have the following skills and experience:

• Minimum of 1 years’ experience in a similar remote customer service role.
• Confident using technology and software applications, with experience of working with databases, emails, documents, spreadsheets, and videocalls.
• Strong communication skills, both written and verbal, with experience in working with remote team members and stakeholders.
• Demonstrated ability to work collaboratively with colleagues, share responsibilities, and support one another in achieving common goals.
• Demonstrated ability to consistently meet and exceed targets, in areas such as email and telephone quotas for example.
• Ability to work independently with minimal supervision, making well-informed decisions, and taking ownership of tasks and projects.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for our members, we are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all.

This is an exciting time to join as the organisation is currently consulting on a new organisational strategy, to be launched in autumn 2024.

You may have experience in areas such as: Membership Assistant, Member Services, Membership Development Manager, Membership Marketing Manager, Membership Database Manager, Membership Engagement Manager, Head of Global Membership Services, Membership & Communications Manager, Global Senior Manager Membership Planning, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

St. Margaret's House (SMH) are looking for a dynamic Executive Director (ED) to join our senior leadership at an exciting time in the organisation's development.

The ED will work collaboratively with the Arts and Wellbeing Director to fulfil the vision, mission and strategic objectives of SMH, taking on the role of Co-CEO following the departure of our long-standing CEO.

We are looking for someone with varied fundraising, finance, human resources and business development experience to implement a vision for the future growth of the charity with particular reference to improving our buildings and directing the retail and hospitality areas of work.

Application Deadline: 9am, Monday 17th June 2024

Join Cure Parkinson's at this very exciting time for Parkinson's Research! The Preclinical Research Manager will be responsible for overseeing the generation of research related content for the CP research team and interacting with the research community to provide support and advice in their projects. 

The Main Purpose of the Role:

The Preclinical Research Manager will be responsible for overseeing the generation of research related content for the CP research team and interacting with the research community to provide support and advice in their projects (either being considered or funded by the charity).

Key Responsibilities:

• Working closely with the Director of Research whose main responsibility is the implementation and delivery of the Cure Parkinson’s research strategy.
• Generating Parkinson’s research-related material for a scientific audience, including:
  • Research reports for publication in scientific journals (such as our annual Drug Development Pipeline report – McFarthing et al, 2023).
  • Long format scientific justifications for CP funded clinical trials for the CP website.
  • Short format lay summaries of new research (with the Research Liaison and Research Communication Officers) for various CP platforms.
  • Preparation of posters of CP research for presentation at conferences (with the Research Comms Officer).
  • Facilitating the Research Liaison Officer’s development within this area.
• Regular monitoring of publications and developments in Parkinson’s research, communicating these topics internally to help generate relevant material for the CP website (with the Research Comms Officer and Marketing team).
• Supporting the Director of Research with the scoping, drafting and shaping of drug dossiers for consideration at the annual international Linked Clinical Trials (iLCT) meeting.
• Working with the Director of Research and the Research Manager to develop and coordinate the annual iLCT Pipeline Research Acceleration Funding Programme call.
• Working with the Director of Research and the Research Manager to scope and develop a researcher portal for sharing non-confidential iLCT material.
• Leading on the development of scientific events, workshops and meetings (such as CP’s quarterly webinar series with the Journal of Parkinson’s Disease).

Person Specifications:

The successful applicant will need to work closely with other sections of the charity to understand and support the research needs of the organisation as a whole. For their primary function, they will ideally have:

• A PhD with experience in preclinical research related to Parkinson’s or neurodegeneration.
• A strong understanding of Parkinson’s disease biology and the current preclinical models (in vitro and in vivo) used to investigate it.
• Knowledge of the broader Parkinson’s research field, such as genetics, potential therapeutic targets and drugs currently in development.
• Significant experience in the management and leadership of group projects.
• Experience in the setting up and management of meeting and events.
• Excellent communication skills with experience in presenting at both academic meetings and to general audiences, across in-person and virtual formats.
• Solid problem solving skills across varied settings.
• Experience of line management or equivalent.
• High motivation and willingness to embrace change.
• Willingness to travel overnight for some external meetings, occasionally internationally.

For success, the Research Team must be closely aligned and interact fully with all other teams at CP.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can experience a huge drop in confidence, lose their independence and can feel isolated and that no one understands what they’re going through. Back Up was started by volunteers and our volunteers remain at the heart of everything we do, including shaping and delivering our range of services.

The Volunteer Development Assistant will be the main point of contact for volunteer enquiries and requests and will work across Back Up to understand volunteer needs in order for the volunteer team to grow and support delivery of our life changing services. They will be responsible for the administration and coordination of the annual calendar of volunteer training events ensuring that prospective volunteers feel supported and well prepared, and everything is in place for delivery of high-quality training.

Lived experience is an advantage; but most important is you sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.