Area Business Manager Jobs in City Of London, England
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Partnerships Manager to join our team. This is an exciting opportunity to join our Business Development Team and make a significant contribution to delivery of the charity’s high quality services to children and young people, providing them with opportunities and inspiration to enable them to achieve their potential, create a positive future for themselves and open doors to their success.
If you are self-motivated, enthusiastic and confident with experience in successfully securing, managing and developing partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside the Director of Business Development and Partnerships, you will support and contribute to the charity’s business development strategy with responsibility for managing activity including raising funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.
Key responsibilities of the role include:
1. Writing and submitting applications for new funding to statutory bodies, trusts, foundations and corporates.
2. Researching funding opportunities, competitors and market trends.
3. Developing and maintaining an annual calendar of community fundraising activities.
4. Identifying new business development opportunities and developing a pipeline of opportunities and proposals.
5. Management and growth of Inspire's entry to mid-level corporate partnerships.
6. Working with delivery team colleagues to ensure funders’ reports are completed on time and to a high standard.
Benefits
29 days annual leave plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description for further details.
How to Apply
If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Are you an experienced finance professional passionate about using your expertise to support organisations with meaningful missions? The Royal College of Radiologists (RCR) is a medical charity with a focus on supporting doctors who lead in clinical radiology and clinical oncology ultimately working to improve patient outcomes and we are looking for a talented Finance Business Partner to join us.
As a Finance Business Partner, you will play a crucial role in providing financial insight, advice and support to key stakeholders across the organisation. You will be a trusted adviser to non-finance teams helping them to understand financial data and make informed decisions. You will be a key element of the high-performing and credible finance team, supporting both the Head of Finance, the Management Accountant and the Assistant Accountant in operational finance and in ongoing delivery of accurate financial information on which the business partnering relies.
To be successful in this role you will have strong analytical skills, providing financial analysis, forecasting and budgeting advice to drive performance and operational efficiency. You will have the ability to build and maintain effective working relationships, collaborating with a variety of stakeholders across the RCR. Having strong commercial acumen, you will be able to communicate with and influence a range of audiences effectively with an understanding that strong, reliable financial data is the foundation of a successful business and is a primary deliverable.
You will be a pivotal player within the finance team delivering an excellent service to teams across the RCR. You will have the opportunity to work with dedicated professionals who are passionate about our mission and making a difference
What you’ll do:
- Deliver a decision support service to managers and directors to deliver improved financial performance outcomes for the RCR.
- Ensure that partners use effective financial controls over their spend and income conforming to RCR’s policies and to optimise RCR’s outcomes.
- Support the partners in the production of outturn forecasts, budgets and multiyear financial plans that conform to RCR’s financial needs.
- Provide effective analytical insight and advice to partners and Head of Finance to maximise the return on investment and support for implementing change to improve outcomes.
- Supporting RCR’s regular financial and non-financial performance reporting with analytical advice, insight and commentaries.
- Support the wider finance team in delivering timely management information
- Help with system development within the finance team such as upgrades
- Cover for the Head of finance in their absence.
What you’ll need:
- Professional qualification (ACA, ACCA, CIMA etc)
- Experience of financial business partnering role or accounting role in comparable organisation.
- Excellent commercial skills, including the ability to lead or support negotiations and to influence and motivate others.
- Ability to communicate effectively with non-technical/non-professional audiences.
- An enquiring and analytical mindset with the ability to spot risks, to dig further to follow up on problems and work through issues to offer practical solutions.
- Experience of collaborative work across functions to support others in delivering tasks and projects.
This is a new and exciting opportunity to join a proactive and high-performing finance team in a charity with a meaningful mission. Please find out more about the Finance Business Partner role, the RCR and instructions on how to apply in the candidate pack.
We reserve the right to close this vacancy early if we receive sufficient applications.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.
Purpose of the role:
We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.
The successful candidate will have the following:
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Proven success in account management and new business in a target driven environment
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Demonstrable knowledge and understanding of customer service values
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An understanding of marketing/fundraising/business with good networking skills
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An aptitude for working with finance with thorough attention to detail
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Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude
Working with us will give you...
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Complimentary staff tickets for shows and backstage tours, subject to availability and policy
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25 days annual leave increasing up to 32 with length of service (plus bank holidays)
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role
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Hybrid and flexible working, subject to agreement and policy
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Access to interest-free season ticket loan and cycle scheme partnership
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Generous sick pay
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Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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On-site staff canteen and social facilities
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On-site Occupational Health support
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In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
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Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
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Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
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Discounted access to NT at Home
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Volunteer Leave – paid day a year to volunteer for your chosen charity
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
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Access to retailer discounted gift cards and a cash-back-on-spending card.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Senior Network Fundraising Manager
Reporting to: Head of Fundraising
Location: London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week
Contract: Permanent
Hours: 35 Hours
Salary & Grade: 4LCO/£50,823-£53,498
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
The role
The Senior Network Fundraising Manager is a new and vital role, created to maximise income generation across FareShare’s national team and 18 Network Partners. This role is integral to driving collaboration and establishing a strategic approach to fundraising across multiple sites.
FareShare has a vibrant national fundraising department that has consistently grown the organisation’s new and existing income streams in recent years. As we have grown, so have our regional delivery partners, who are independent charities, each investing in their own fundraising to sustain larger operations. The Senior Network Fundraising Manager will join FareShare’s Fundraising Leadership Team to enhance these efforts through strategic collaboration and clearly defined ways of working to maximise opportunities across our income streams.
Central to this role is the development and co-design of a strategic plan for fundraising across FareShare and our Network Partners. This plan will ensure we are better equipped for income generation, adopting consistent ways of working and a co-ordinated approach, which avoids overlapping our respective audiences and keeps the supporter at the heart of our decision making.
The Senior Network Fundraising Manager will facilitate and coordinate fundraising activities across multiple partners. This requires involving and inspiring key stakeholders, managing conflicts, setting clear expectations and responsibilities and driving continuous improvements to the way we work together. The role will ensure that the tools, frameworks, resources, monitoring and evaluation methods, and relationships are in place to successfully share information, champion successes and build new funding opportunities across FareShare and our Network Partners.
The role offers a fantastic and unique opportunity to develop a new strategic approach to fundraising across multiple charity partners, operating under the same brand and mission. You will have a strong track record in income generation, and experience or understanding of organisations working together in a federative structure. Cross-team collaboration is crucial to the role, and you will demonstrate strong relationship building, communication and influencing skills.
Main areas of responsibility
1. Lead the development of a Network Fundraising Strategy, incorporating co-designed ways of working and objectives across FareShare Network Partners.
2. Lead on culture change and new ways of working to ensure network partners are consulted and considered in all new fundraising activity.
3. Manage and coordinate FareShare’s monthly forum of network fundraisers and foster a culture of best practice, collective effort, collaboration and learning.
4. Identify network-wide investment projects and support the development of joint funding bids to secure significant income for FareShare and our partners.
5. Ensure national fundraising activity gives full consideration to network fundraising and its potential to be delivered locally.
6. Investigate and take learnings from how local fundraising activity could grow and be delivered nationally.
7. Stay abreast of all Network Partner fundraising activity, financial performance and longer-term business plans.
8. Act as the main point of connection for the flow of information between Network Partners and FareShare’s national fundraising team.
9. Champion the work of the network fundraising teams in cross-department and cross-organisation forums.
10. Track progress against strategy objectives and regularly review ways of working.
11. Play an active role in the leadership of FareShare’s fundraising team and the delivery of our national fundraising strategy.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the below criteria.
Essential Criteria
- Experience of implementing fundraising strategy and operational activities in at least one of the following areas; community & events, trusts & grants, individual giving, major donors or corporate partnerships.
- Excellent interpersonal skills with the ability to advise, influence and inspire internal and external stakeholders at varying levels.
- Experience of managing stakeholders through a period of change and consultation.
- Experience of establishing fundraising frameworks that can be applied and delivered both nationally and regionally.
- Proven experience of sequencing activities to ensure approaches are tested and evaluated before rolling out more widely.
- Strong written and verbal communication skills, with experience in presenting confidently to a range of stakeholders.
- Proven team player, who displays a collaborative approach and can motivate and generate enthusiasm among diverse groups of people.
- A self-starter with proven ability to use initiative, prioritise and demonstrate a problem-solving approach.
- Ability to assimilate and communicate complexity in a simple and compelling way.
- Ability to meet objectives and tight deadlines.
- Ability to report and forecast financial performance.
- Good knowledge of the UK’s not-for-profit sector and funding landscape.
Desirable Criteria
- Demonstratable experience of working for a charity that operates under a franchise / regional network model.
- Demonstratable experience and knowledge in high-value fundraising (trusts, grants, statutory, corporate & philanthropy) and bid writing.
- Demonstrable interest in, and understanding of, food waste and surplus redistribution.
- Experience of coordinating a network of organisations with shared objectives.
Competencies and behaviours
- Motivation towards, and interest in, FareShare’s mission.
- Problem solving ability, able to think laterally and creatively.
- Highly motivated, comfortable working independently and using initiative, as well as being an enthusiastic team player contributing to group tasks and team working.
- Determined, professional, friendly and resourceful.
- Willingness and ability to travel to FareShare locations around the UK regularly.
FareShare’s head office is in central London and we expect the successful candidate to be able to travel in at least 1 day a week. More flexible arrangements can be discussed in the recruitment process.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
£51,500 per annum
Fixed term (until end 2025)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager (Equity Diversity and Inclusion).
The Senior Project Manager (EDI) will work cross-organisationally to manage the many workstreams which span UNICEF UK’s new EDI Strategy and programme of work, ensuring intended benefits are delivered as agreed. This will include our already underway anti-racism programme.
We are looking for someone who is experienced in successfully managing complex and large scale cultural and behavioural change programmes in a complex environment. To be successful in this role, you will have: knowledge and practical experience in project, programme and change management methodologies, as well as a thorough understanding of emergent change; strong communication skills; ability to lead collaborative change, and role model anti-racist behaviours.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Monday 7 October 2024.
Interview date: Friday 18 October and Monday 21 October 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Do you want to make a positive difference to people's lives, enabling them to improve their wellbeing and move forward to independent living? If so, please read on.
We are looking for a passionate and experienced Area Manager to oversee our four-specialist supported living service in Wandsworth & Richmond. As an organisation we are growing so this will expand.
The successful candidate will be responsible for leading their team to provide the highest standards of care, compliance with contractual and regulatory requirements, and the overall performance of services within their area. Our current services are not CQC registered.
We offer a wide range of benefits, learning and development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Servol are not able to offer sponsorship.
Salary = £41,000 (including London weighting) per annum, working 37.5 hours per week Monday to Friday. You will be required to be part of a management on-call rota out-of-hours. This role includes some evening, weekend and bank holiday working as required.
Benefits include 28 days annual leave, flexible working, pension scheme, staff discounts, employee assistance programme, and career development,
Key responsibilities of our Area Manager:
- Lead, manage, your team to deliver outstanding care services. Setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement in all areas of the organisation’s operations.
- Fostering positive relationships with service users, their families, and other stakeholders.
- Work with your team to ensure that all reporting is completed in a timely manner. Monitoring and improving service quality through regular audits and performance reviews.
- Ensure adherence to all policy and contractual requirements for the management of risk including safeguarding, incidents and complaints handling.
- Proactively participate in policy development and service delivery improvements.
- Working with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
- Grow local partnerships and networks to enhance service delivery and raise the Servol profile.
- Work with the Regional Operations Manager to identify local funding opportunities, developing bids to enhance business development and growth.
Skills/experience/personal qualities required for our Area Manager vacancy:
- Level 4 or equivalent in Health and Social Care or related subject.
- Qualification in Line Management or demonstrable experience.
- Able to demonstrate a robust understanding of housing management policy, process, and legislation.
- Excellent leadership and people management skills.
- Strong knowledge of regulatory and legislative requirements in social care.
- Demonstrable understanding of financial management.
- Experience of service monitoring and reportin, including the ability to analyse data and make informed decisions.
If you feel that you have the skills and experience required to become our Area Manager please click ‘apply’ today – we would love to hear from you.
The client requests no contact from agencies or media sales.
We are looking for an experienced strategically minded, dynamic and proactive project management professional to join us here at the Royal College of Radiologists (RCR) as our Initiatives Manager.
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients,; this may be the opportunity for you.
In this pivotal role as Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.
With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.
What you’ll do:
- Lead, mentor, and develop a team of project officers, fostering a collaborative and high-performance culture.
- Build and maintain the team’s programme of activities, ensuring resources are appropriately planned to deliver individual projects as needed.
- Work with the Head of Workforce Development and Training and Workforce Project Officers to plan and agree deliverable programmes of work over the college year.
- Oversee the successful planning, execution, and delivery of workforce development initiatives, ensuring alignment with RCR objectives.
- Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest impact and reach.
- Establish and oversee necessary quality assurance mechanisms for workforce and training programmes.
What you’ll need:
- Experience of Programme/Project Management.
- Previous experience of line managing and developing a high-performing team.
- An analytical thinker, able to evaluate key issues and exercise sound judgment in drawing conclusions.
- Able to build and sustain great working relationships with a diverse range of stakeholders globally.
- Able to prioritise own work and work of team to deliver agreed outcomes.
- A great communicator, both orally and in writing.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Initiatives Manager role and the RCR please have a read of the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Job Title: Membership and Insight Manager
Job Type: Permanent
Hours: 35 hours per week – Monday to Friday
Department: Membership Engagement Team (MET)
Salary: £38,996 (FTE)
Reports to: Director of Membership and Marketing
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications.
You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions. You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes.
You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to:
- Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
- Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
- Drive improvement throughout our processes
- Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
- Ensure members are treated fairly and in line with FSRH values and regulations
- Ensure that all Educational products are processed within agreed SLAS
- Maintain the quality of the service provided
- Create and deliver iterative improvements on the FSRH member contact strategy
You will have:
- A Levels (or equivalent experience)
- Substantial previous experience of strategic redevelopment of a customer contact team from the ground up.
- Substantial understanding of how to utilise a CRM to generate process improvements
- Substantial experience of working customer/ membership support environments
- Excellent product knowledge to support customers using a variety of media and formats
- Understanding of the role of CRM in an organisation and in customer/member experience
- Openness and ability to adapt to new technologies and new ways of working
- A good understand and ability to adopt the FSRH values throughout the role
You will have experience:
- Supporting educational products and member services
- Working within policies and processes and using these to support improved delivery and service
- Working in multichannel support (email, phones, remote, chat etc)
- Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara)
- Managing complex cases
- Producing and creating reports
- Working within a professional membership body / higher education / NHS background
- Developing skills and knowledge of less experienced colleagues
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The client requests no contact from agencies or media sales.
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.
About the job role
We have an exciting opportunity for a Centre Manager in our Training, Education and Development team at St Joseph’s Hospice.
We are looking for someone who has experience in management and income generation and working in a customer service-focused environment. This post is responsible for managing the development of income, generating opportunities as part of the Training, Education and Development team through a range of educational activities and the hiring of the purpose-built Education Centre at St Joseph’s Hospice. In addition to developing income streams, the manager will lead on audit, administration, governance and quality assurance activities on behalf of the team. The post demands an entrepreneurial approach combined with well-honed managerial and business skills in order to maximise potential income generation, relationship development opportunities and the effective delivery of programmed education.
About you
You will need:
- Excellent communication and interpersonal skills
- Experience of managing a small team
- Experience of marketing and promoting a service
- Excellent customer service skills and experience
Where you’ll work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information and to apply, please visit our website via the Apply button.
Closing date: 4th October 2024
Interview date: 15th October 2024
PREVIOUS APPLICANTS NEED NOT APPLY.
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Job specification
Post title: European Outreach and Engagement Manager
Location: Remote working (but note that occasional travel – to attend team meetings in the UK and other ad hoc meetings/conferences – is required)
Salary: £33,000 to £37,000 FTE, depending on experience (£20,000 to £22,500 for 3 days)
Part time: 3 days a week (24 hours per week)
Contract: This is a permanent role
Responsible to: Strategy Director
Deadline for applications: Friday 11 October 2024
Job description
Main purpose of role
We are looking for a professional with at least 5 years’ experience in membership management, stakeholder engagement and events to lead our outreach and engagement activities for the Parkinson’s community across Europe.
Key tasks
- Strategic membership activities including:
- Management of the Parkinson’s Europe Membership Steering Group
- Leading Parkinson’s Europe membership recruitment and diversification
- Reviewing and expanding Parkinson’s Europe membership benefits
- Leading the development, delivery and analysis of the biannual Parkinson’s Europe members survey
- Supporting the Parkinson’s Europe Member Liaison Lead with membership communications
- Outreach and engagement activities including:
- Partnership support activities with relevant NGOs and institutions – for example, European Federation of Neurological Associations (EFNA), The European Patients’ Academy on Therapeutic Innovation (EUPATI), and the European Patients’ Forum (EPF)
- Engagement with other associations related to Parkinson’s that do not currently fit in our formal membership
- Supporting the second phase development of Parkinson’s Europe’s newly launched Engagement Network
- Development of a new knowledge building programme for Parkinson’s Europe Member Organisations (which is a key feature of our new strategy for 2025 and beyond). This will involve:
- Identification of members’ needs and priorities
- Planning and delivering a structured programme of webinars, workshops and resources to support the identified needs and priorities. This will include:
- Identifying and building relationships with speakers and facilitators with the help of the Parkinson’s Europe team
- Identifying existing resources to help deliver the programme
- Leading the development of new resources and tools for members
- Event management
- Lead the development and delivery of a biannual Parkinson’s European Forum
- Plan and lead the twice-yearly members meeting
- Support the Director General and Board Secretary at the AGM as required
- Supervision of the Member Liaison Lead
Person specification
- Interest in the issues that impact people affected by Parkinson’s
- Membership management experience
- Project management experience as well as line management experience
- Experience of organising and running events
- An excellent communicator, and able to build and maintain effective relationships with a wide range of stakeholders from different countries including patient groups, patients, health professionals, caregivers and volunteers
- Team player and self motivated, and able to work autonomously with minimal supervision
- Excellent communications and IT skills with strong attention to detail
- Excellent command of the English language and ideally an additional European language
At Parkinson’s Europe, we strongly believe in – and take seriously – our responsibility to nurture and support as inclusive and diverse environment for our team as possible in order to empower everyone working with us to grow, develop and thrive both personally and professionally.
Parkinson’s Europe is an equal opportunities employer, and we respect and honour all of our team’s unique characteristics. We also welcome applications from those who are returning from career breaks, maternity leave and/or caring responsibilities. And we are always open to hearing feedback from our team and others about how we can be the most supportive and inclusive employers possible.
We work and campaign with people with Parkinson’s, their carers, families and supporters across Europe to ensure their voices are heard / listened to
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an agile, creative, and proactive team player who can join us as a Digital Acquisition and Mobilisation Manager within the digital fundraising team.
Working closely with the Head of Digital Fundraising, you will lead and deliver a multichannel acquisition strategy to mobilise and inspire new and existing donors to take action and donate. Collaborating with the wider fundraising and communications teams, you will produce creative campaigns and content across a variety of channels – with a focus on digital donor acquisition and lead generation– to help grow our donor base, increase lifetime value and generate vital funds for families forced to flee. You will be a confident communicator and an experienced project manager with an enthusiasm for experimentation and digital fundraising.
You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Lead digital donor acquisition activities and journeys across a variety of channels including paid social, paid search, display, email and telemarketing.
- Develop and implement a lead generation strategy to grow our supporter base, utilising and testing tools and tactics such as quizzes, petitions and hand-raisers to recruit and convert new leads and engage existing donors.
- Collaborate closely with fundraising and communications colleagues to deliver and optimise integrated, multichannel campaigns and effective, donor-first journeys to mobilise and inspire new and existing supporters to take action and donate.
- Ensure all activities are aligned with strategic objectives, managing the multi-million-pound income and expenditure budget for digital acquisition and lead generation.
- Actively test and optimise new products, channels and propositions to maximise fundraising and engagement opportunities, analysing progress and results.
- Manage relationships with agencies and campaign stakeholders to deliver agreed KPIs and fundraising targets, monitoring performance and budgeted spend.
- Ensure that prospective donors receive an excellent supporter experience, working closely with the fundraising and comms team to develop a seamless journey across channels, including email, paid media and telemarketing.
- Working with communications colleagues to ensure the website and social media channels are up to date with key messages and reflect content related to lead generation and acquisition activities.
- Produce persuasive, high-quality email, social, display and web copy to motivate the public to act and donate and proofread and collect necessary feedback from relevant stakeholders and signatories in a timely manner.
- Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant communications and journeys as needed, collaborating with colleagues from across the organisation.
- Use data and insights to produce at minimum monthly reports on performance against KPIs and use analytics to identify trends and optimise activities based on user behaviour.
- Stay up to date with digital best practices and technology, including sector trends and follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
- Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
- Share creative and insights with UK colleagues, global teams, and HQ.
- Participate in training seminars, workshops, and skill shares where applicable.
- Work collaboratively with digital engagement and communications colleagues to maximise fundraising and engagement opportunities.
- The role, in the future, may include line management responsibility.
- Complete any other tasks as outlined by the Head of Digital Fundraising.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Substantial experience in digital marketing and fundraising, with a proven track record of planning and delivering multichannel campaigns, preferably within the charity sector.
- Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
- Experience of using digital channels for lead acquisition to grow a supporter base and deliver sustainable income.
- Experience of using data to effectively measure, evaluate and report on fundraising activities and KPIs across multiple channels.
- Experience of working with and managing external agencies and suppliers.
- Experience managing an annual budget and forecasting income projections.
- Experience using Google Analytics and other analytic tools for tracking and analysis.
Essential Skills/Knowledge
- Solid understanding of digital fundraising practices and principles.
- Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
- Experience working with Salesforce (or similar CRM platform).
- Experience working with Wordpress and iRaiser (or similar CMS/e-commerce platforms).
- Experience working with digital campaigning or advocacy platforms and tools.
- Proven proficiency with design principles and tools (Canva/Adobe suite).
- Proven knowledge and use of digital marketing tools, CRM databases, CMS experience, Email Marketing and Automation platforms.
- Able to demonstrate flexibility and ability to quickly change and adapt plans.
- Able to act proactively and identify new fundraising opportunities.
- Able to juggle and prioritise multiple tasks, meeting programme deadlines.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.
Desirable Skills/Experience
- Experience using telemarketing to convert and cultivate prospective donors.
- Understanding of HTML and other coding languages.
- Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Hybrid and Flexible Working.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Midnight, Tuesday 24th September.
Interviews date: w/c 30th September.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
The client requests no contact from agencies or media sales.
We have the opportunity for a People Administration Manager to join our People & Organisational Development directorate and lead an existing team of People Coordinators.
Reporting to our People Operations Manager, this role will see you ensuring our People Operations team provide high quality, accurate and proactive administrative services. This busy team works in conjunction with, and provides administrative support for, a number of business areas including Payroll, People Systems, Resourcing, People Business Partners and Employee Relations across RBL, Poppyscotland and The National Memorial Arboretum.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The focus of this role will see you leading and managing our team of People Coordinators, ensuring regulation, compliance and internal procedures are met, whilst also driving improvements and ensuring an exceptional level of customer service.
Key responsibilities will include:
- Review the work of the team to ensure all new and existing employee records are accurate, compliant, kept up to date and saved in the agreed format
- Manage and own seamless on-boarding and off-boarding processes
- Regularly review, monitor and develop administration procedures and systems
- Act as the escalation point for complex administration or onboarding queries and taking personal responsibility to ensure these are resolved
- Provide insights to key stakeholders on trends of work, looking at RBL wide or Directorate specific issues
- Develop quality control measures to ensure the integrity of data
Your experience supervising/managing teams previously will be well utilised and you will be eager to continuously coach and develop others. You will have solid current employment law knowledge and will be confident in HR best practice and offering pragmatic solutions.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London, Haig House, Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub (with preferably one Hub working day to be a Tuesday).
We value work-life balance and are committed to creating a supportive, flexible working environment. We understand that everyone has different needs, which is why we are open to discussing flexible working arrangements within our 35 hour work week.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 25th September 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Area Support Shop Manager (North East London - 2 roles) (TRD4900)
Location: North East London
Hours: 37.5 hours per week
Salary: £27,671 per annum
Job Type: Open ended
Closing Date: 23 September 2024
About our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.
Join Our Vibrant Retail Team and Make a Difference!
At Oxfam, our shops have been at the heart of our charity since 1948, contributing significantly to our mission. Our shops play a crucial role in raising funds and increasing public awareness of our impactful work, guided by values of empowerment, accountability, and inclusiveness.
Team Purpose:
Join our dynamic team with the purpose of maximising income through retail sales, adhering to the retail strategy and embracing growth opportunities. As a member of this team, you'll contribute to the heart of the charity and community, guided by values of empowerment, accountability, and inclusiveness. Your role is to be commercially aware, creative, and innovative to make a significant impact.
Job Purpose:
As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you'll ensure uninterrupted trading and maximise income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with shop manager experience, serving as a potential stepping stone toward an area manager role.
The role will support shop cover in our Oxfam shop network across North East London. This includes Oxfam Shops in the region bordered by Muswell Hill, South Woodford, Wanstead, Victoria, and Marylebone. There are 2 positions available, and each individual will be responsible for covering half of this area, although they may be required to cross into each other's zones occasionally as needed. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region.
Please note: weekend working is required
Key Responsibilities:
• Create and maintain inclusive, respectful, and safe environments in the shops.
• Collaborate with Area Manager and shop managers to allocate shop cover effectively.
• Build trusting relationships in each shop to maintain engaged and motivated teams.
• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
• Deliver continuous improvement support against specific KPIs.
• Develop and deliver a framework for feedback and handovers.
• Actively contribute to the local community and wider Retail network.
Qualifications:
• Previous retail or operational management experience
• Agile and adaptable working style
• Excellent communication and relationship-building skills
Join us in making a positive impact on communities and showcasing our values in action
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
How to apply
As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive.