Area business manager jobs

Head of Development

International Institute for Management Development (IMD)

Location: Lausanne, Switzerland

Competitive salary plus excellent benefits

An independent academic institution with Swiss roots and a global reach, IMD is a pioneer in executive education. 

Through our research, teaching and publications, and with our close ties to business, we equip leaders and organizations to transform themselves and society for the better. With a faculty recognized for thought leadership and real-world impact, and a global network of alumni and partners, IMD is uniquely positioned to shape the future of leadership education.

IMD is investing in our Alumni & Development efforts and we are seeking a major gifts specialist to join us in a newly created Head of Development role.  By leading a growing development team and working with key stakeholders across the institute, you could  expand our capacity to deliver on our mission of transforming organizations and developing responsible leaders who make a positive impact on the world.

As the Head of Development, you will work in lock-step with the Chief Alumni & Development Officer, and be responsible for shaping and implementing IMD’s development strategy.  You will also work closely with the Head of Alumni Relations, and build meaningful relationships with donors, alumni and partners, and secure philanthropic support for key institutional priorities. As a trusted member of the Faculty and Senior Staff team, you will play a central part in advancing IMD’s long-term vision and ensuring our continued global leadership.

It will therefore be critical that you bring a proven track record of major gifts fundraising, and experience of managing high-performing development practitioners.  Experience of working with donors internationally, particularly across Europe, will be important, as is your ability to successfully navigate and work through areas of ambiguity or “the new” as we create a step change in our fundraising programs to match our ambitions.  In return, you will be joining a committed team and enjoy the support of key colleagues and senior volunteers across the institute.

We are partnering with Richmond Associates, a specialist executive search firm on this recruitment.  To learn more about this opportunity or to download a detailed information pack, please contact Richmond Associates.

Closing date for applications is  09:00 GMT on Monday, 10 November 2025

Interim Director of Finance & Resources – FTC until 31 December 2026 (with possibility for extension/ permanent)

The Director of Finance & Resources role is a pivotal position at Leukaemia UK. You will be part of the Senior Management Team reporting to the Chief Executive, working closely with them and fellow Directors to drive the charity’s long-term business strategy and organisational culture. You will oversee the day to day Financial, HR, IT, and Facilities Management operations, and work closely with the CEO on charity governance.

You will be an exceptional people leader, able to inspire and motivate team at all levels, and galvanise a high performing, values driven culture. You will be values-driven and passionate about being part of an organisation that will make a difference to people’s lives.

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research, awareness and advocacy.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong.

Over the next 5 years we plan to increase our investment in ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

The Director of Finance and Resources is key to our strategy and to leading the charity to the next level as part of the Senior Leadership Team. We are looking for an experienced Director to help us lead the transition from one strategy to the next in 2026 by leading our financial planning and reporting, together with our people first culture. The role of Director of Finance and Resources is central to almost every area of our work. You will be responsible for:

· effective financial management,

· people and organisational design and culture,

· governance and legal,

· IT and premises.

This role is an exciting opportunity to support Leukaemia UK to make a huge impact on the lives of people diagnosed with leukaemia and other blood cancers over the coming years, by working as part of a professional, highly motivated Senior Leadership Team that works hard to achieve our goals and bring our values to life in every aspect of our work.

We want to ensure that there is a diversity of perspectives across the charity, which are truly representative of the communities and individuals we serve. We particularly encourage applications from under-represented groups with the relevant skills and experience, including those from ethnically diverse backgrounds and people living with disabilities across a broad age- range.

Reporting to the Chief Executive, the post holder will be able to work strategically, autonomously and collaboratively as a critical member of the Senior Leadership Team which consists of this role and a Director of Research & Advocacy, Director of Fundraising, and Director of Communications. You will have responsibility for working with the Board and managing the Finance Committee, People & Culture Committee and Remuneration Committee. The post holder will consistently embody our values of bold, curious and collaborative in their strategic leadership of the Directorate.

You will be able to step into the role quickly, already being experienced in senior financial leadership alongside oversight of other support functions. Your background could be within the charity sector or other dynamic organisations,  and you will bring a real drive to be part of making something great! The role mixes strategic oversight with hands-on doing as is usual in smaller organisations, and you will be comfortable balancing these ways of working.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.

From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.

Leukaemia UK and You 

This role requires managing several internal disciplines and external partners, and is a great role for someone looking to develop and evolve a relatively new directorate, enhancing organisational capability in key areas. You will have real autonomy in your work and get stuck into a range of disciplines, helping to drive us forward and make an impact for all those affected by leukaemia.

Knowledge & Experience

Essential

• Qualified accountant.
• Successful track record in leading a finance function, ideally in a charity or not-for-profit organisation.
• Previous experience in managing external audit, risk management, payroll, pension, and procurement functions.
• Successful track record in line management, building teams and engaging working climates, where staff are motivated, performing to a high standard and engaged.
• Experience building an inclusive culture and creating workplace systems and processes in line with this culture.
• Evidence of working with board members and other senior management to help deliver strategic objectives, good governance and financial priorities.
• Evidence of identifying new strategic initiatives and leading change.

Desirable

• Experience in leading one or all of HR, IT, Legal, Premises highly desirable.

• Experience of leading Equality, Diversity, and Inclusion within an organisation.

• Experience in a governance role as a Trustee or equivalent.

• Experience of working with outsourced providers.

• Experience of interim roles.

Skills and Abilities

• A proven ability to think and act strategically.
• Evidence of strong analytical and problem-solving skills.
• Sharp commercial acumen; able to spot opportunities and make connections.
• Strong and effective leadership and management skills - supporting, involving and guiding staff so they feel valued, inspired and empowered to succeed.
• Strong communicator with the ability to tailor communications to suit a range of different audiences.
• Ability to operate effectively at all levels across the organisation, with proven influence and persuasion skills at board level.
• A highly organised, meticulous and thorough approach to work.

Styles and Behaviours

• Highly personable – a genuine ʻpeople personʼ – who can secure the confidence of others quickly and help build a diverse and effective culture.
• True team player who can thrive in a highly collegiate environment where matrix working is the norm.
• Results orientated with high standards and a strong can-do attitude and a sense of personal responsibility.
• Tenacious and resilient, with a positive and enthusiastic mind-set.
• A strong empathy with and understanding of the work that the Charity do – supporting life changing care for patients.
• Willing to take a hands-on approach when necessary, and lead by example.

Are you a passionate and experienced fundraiser ready to make a meaningful impact in your community? Join us at the South East Cancer Help Centre (SECHC) as our new Community Fundraiser, giving support and reporting directly to our Senior Community & Corporate Fundraising Manager.

Who we are

The South East Cancer Help Centre (SECHC) is a highly successful and well-established charity in operation for 40 years with modern premises located in central Purley with free parking and close to the station. Working closely with the public health sector, we provide therapies, counselling and group activities to those affected by cancer.

SECHC aims to give any person affected by cancer an opportunity to explore ways which may help them to cope with their situation. Confidentiality is always maintained. The Centre aims to respect and support them in the choices they make and to provide individual and group support, complementary therapies and information within a friendly, caring environment. These services have local NHS recognition.

About the Role

We are seeking an experienced community fundraiser who will play an instrumental role in our established as well as new fundraising events, community engagement, stewardship, increasing awareness of the Centre as well as income generation.

What You'll Be Doing

Your responsibilities will include:

1. Engage, inspire and encourage supporters, schools, community groups and high street businesses fundraising on behalf of the charity, helping them to achieve their full potential by providing a positive supporter journey.
2. Inspire new supporters to raise money, while maintaining and developing relationships with existing supporters, securing sustainable growth of income and supporter numbers
3. Research and approach local businesses to gain support from them and their customers through fundraising e.g sponsorship of events, cause related marketing and social media platforms
4. Represent SECHC at fundraising meetings, presentations and events outside of normal office hours (evenings and weekends) as required (toil given)
5. Sourcing supporter case stories to support fundraising and impact reporting.
6. Proactively seek opportunities for fundraising events both at the Centre and within the local community.
7. Manage and maintain our KindLink giving platform
8. Provide admin support to the Senior Community & Corporate Fundraising Manager
9. Develop close and effective working relationships with colleagues across the organisation to ensure a culture of collaboration.
10. Ability to work under pressure with tight deadlines

Person specification

• Experience and knowledge of community fundraising
• Experience and knowledge of the fundraising market place
• Proven track record of raising funds from a range of community events
• Proven track record of securing income through community engagement
• Excellent planning, project management and organisational skills, including ability to deliver to multiple priorities whilst retaining a thorough attention to detail
• Ability to confidently speak in public
• Ability to work independently and to self-motivate
• A holder of a full UK driving licence with access to transport
• Willing to travel across our catchment area to meet supporters

Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent 
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.

We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success. 

Our volunteers play an important role in: 

• fundraising events 
• delivering resources to people affected by MS 
• advocating for MS research and policy 
• providing care and support to the MS community 

Our Head of Volunteering will be: 

• leading on the development and implementation of the organisation's volunteering strategy
• growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims. 
• leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams. 
• ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers. 
• seeking new opportunities to grow and develop volunteer capacity, engagement and impact. 

We’re looking for: 

• extensive experience of development and successful implementation of a volunteering strategy or plan 
• a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers. 
• significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience. 
• substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture. 

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Operations Assistant (Full Time – Office Based)  

Job Purpose:
The Operations Assistant provides support to the HR and Operations Manager by taking day to day responsibility, under guidance, for various facilities, safety and administrative processes, including HR administration, as well as responsiblity for locking/unlocking of meeting rooms, routine health and safety tasks and other matters that contribute to making the office a pleasant and functional environment in which to work. 

The duties will also include giving regular support to the Fulfilment Manager and under their guidance, process orders and support with despatch and deliveries, in addition to providing holiday cover, when the Fulfilment Manager is away.

Many aspects of this role require Manual Handling.

The ideal candidate will have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference.

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK. 

Reports to:  HR and Operations Manager 

Direct Reports: No direct reports 

Location:  Head Office, Milton Keynes (This is not a Hybrid role, and will require attendance at the office Monday through Friday – 9-5pm or 8.30 - 4.30pm) 

Requisite Skills and Experience: 

Essential: 

• Excellent administration skills, detail orientated and systematic with the ability to prioritise competing demands

• Excellent communications skills, both written and verbal with the ability to adapt communication styles to the situation and audience 

• Strong interpersonal skills, ability to work within a close-knit team and have an adaptable and can-do attitude to work 

• Experience of handling and managing confidential data 

• Ability to handle difficult and sensitive issues, and to interact with empathy, compassion, tact, diplomacy and patience 

• IT skills including detailed knowledge of using Microsoft Word and Microsoft Outlook

• Effective organisational, planning and prioritisation skills 

• To be able to assist with manual activities of a physical nature 

• Able to work independently and as part of a team 

Desirable: 

• Experience of working in the charity sector 

• Experience of HR administration 

• Experience of using HR database, such as PeopleHR 

• Experience of PeopleHR, report running 

• Knowledge of Shopify

• Experience with working with databses and phone interactions

• Manual Handling experience 

• Health and Safety knowledge 

• Experience of Facilities and the management of maintenance requests 

Main duties:  

• Update internal HR databases, such as PeopleHR and employee files 

• Managing the WorkforUs mailbox 

• Recording and running reports from the database on sickness, leave, maternity etc 

• Assist in the preparation of HR standard template documents 

• Administering the onboarding and offboarding requirements for the organisation 

• To maintain the ATS when recruitment is live, and to support with the day-to-day recruitment activity, including but not limited to liaising with candidates, setting up interviews and preparing interview packs 

• Assisting with managing and maintaining database information for employee benefit schemes 

• Maintain and Update employee notice boards for HR and H&S 

• Opening, logging and distributing inbound post 

• Support with answering phone calls into the Office and responding to general enquiries 

• Recording and reporting on Environmental data 

• Assist with co-ordinating maintenance activities for the Office space 

• Support with H&S administration, such as Risk Assessments and Accident Reporting 

• To complete basic H&S checks including walk arounds, first aid kit maintenance 

• Support with Training requirements, booking of courses and the maintenance of a skills matrix 

• Monitor and maintain stationery requirements and office supplies such as milk, water 

• To assist with the setting up and presentation of the Meeting Rooms, to keep them well presented and to ensure that they are unlocked and locked each day. 

• To support the Fulfilment Manager on a regular basis with processing orders and deliveries 

• To cover in the absence of the Fulfilment Manager, the processing of orders and deliveries

• Participate with and support the HR & Operations Manager in HR projects on an adhoc basis 

• Ensure that relevant charity and other legislation is complied with

• To comply with Brain Tumour Research’s internal policies and procedures 

• To undertake any other reasonable duties as required by the HR and Operations Manager and Director of Finance and Ops 

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 07th November 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development 

Our Head of Service Development will be: 

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services. 
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design. 
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded. 
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities. 
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation). 
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department. 
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting. 
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results. 
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).  

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Executive Assistant

We are seeking a highly organised and proactive Executive Assistant to provide essential support to a busy Chief Executive and senior team.

Position: Executive Assistant
Location: Hybrid – two days a week in London (White City) and home-based
Salary: £35,000 to £40,000 per annum (pro rata if part-time)
Hours: Full-time or part-time (minimum 30 hours per week) Hours can be worked flexibly – working pattern to be agreed at point of role offer.
Contract: Permanent

Closing Date: 12 noon, Tuesday 18 November. Please note, we may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible
Interview Dates: First stage 26/27 November (virtual), second stage 3 December (in person)

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

About the Role

This is an exciting opportunity to play a pivotal role supporting the leadership of a national organisation making a real difference to young people.

Key responsibilities include:

• Providing high-level administrative support including diary management, meeting coordination and travel arrangements
• Supporting the Trustee Board and Sub-Committees with scheduling, agendas, papers, minutes and actions
• Managing governance processes and ensuring accurate record keeping and compliance
• Drafting, proofreading and formatting a range of documents and correspondence
• Supporting internal operations including CRM and system updates, finance processing and office coordination
• Ensuring confidentiality and professionalism at all times

About You

We’re looking for someone with strong organisational skills, excellent attention to detail and the confidence to support senior leaders in a fast-paced environment.

You will have:

• Proven experience as an EA/PA at senior level
• Strong diary management and minute-taking skills
• Experience supporting Boards and senior meetings
• Proficiency in Microsoft Office and familiarity with AI productivity tools
• The ability to work flexibly, proactively and independently
• Excellent communication and relationship-building skills
• A commitment to equality, diversity and inclusion

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects it’s commitment to fairness and equality of opportunity. 

Other roles you may have experience of could include; Personal Assistant, PA to CEO, Senior Administrator, Office Manager, Governance Officer, Board Secretary, Executive Support Officer, Senior Executive Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

POLICY and CAMPAIGNS OFFICER 

Do you want to drive vital change for victims of stalking and harassment across policy and legislation? As a Policy and Campaigns Officer at Suzy Lamplugh Trust, you’ll work on multiple, diverse and fast-paced projects in a committed and expert team. Come and step into a role where your work truly makes an impact. 

ABOUT SUZY LAMPLUGH TRUST 

This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking. 

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.

We are an organisation that has: 

• been responsible for training over one million lone and frontline workers across all sectors in personal safety; 

• campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and 

• supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service. 

Key Responsibilities: 

• Support the delivery and evaluation of national campaigns on workplace safety as well as stalking, harassment and other priority areas.

• Maintain effective relationships with civil servants, policy makers, national and local decision makers, and other campaigning bodies and build relevant networks of stakeholders.

• Proactively keep abreast of issues within the post-holder’s own portfolio, general criminal justice, personal safety and Violence Against Women and Girls (VAWG) policy developments and up to date campaigning techniques.

• To undertake or commission research on specific policy areas as required.

• Develop policy recommendations, write policy and campaigns reports, lobby government and other decision makers and stakeholders, and respond on behalf of Suzy Lamplugh Trust to government enquiries, consultations or other relevant initiatives. 

ABOUT THE ROLE 

The Policy and Campaigns Officer is responsible for supporting on Suzy Lamplugh Trust’s policy and campaigning work relating to reducing harassment, violence and aggression in society by addressing these issues at their root cause, working with employers to improve personal safety culture within organisations and seeking to influence policy and legislative change where necessary. This role will also support campaigns that ensure that victims of stalking receive better support and protection.

Contract Type: Permanent 

Salary: £31,500 

Hours: Full-time 

Please read the attached Job Description and Person Specification for full details. 

As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support. 

 WHAT WE OFFER IN RETURN 

In return for our staff’s commitment and dedication, we offer a range of benefits, including: 

• Hybrid working (minimum 40% in the office) 

• Flexitime Policy 

• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata for part-time) + public holiday 

• Pension scheme with 5% employer contribution 

• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts 

• Occupational Sick Pay (which increases after 3 years) 

• Cycle to Work scheme (cycle racks on site) 

• Interest-free travel loan for annual season ticket 

• Regular all-staff off-site meetings and events 

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.

HOW TO APPLY 

Suzy Lamplugh Trust is committed to diversity and is an equal opportunity employer. Please apply by submitting a CV and a covering letter detailing how your skills and experience align with each point in the person specification. Applications without a covering letter will not be considered. 

All applicants must have the legal right to work in the UK. Please note that if you do not receive a response within three weeks of the closing date, your application was not successful. 

Closing Date: 23rd November 

Interview: week beginning 8th December 2025

Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.

This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.

Key Responsibilities:

• Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
• Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
• Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
• Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
• Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.

What We’re Looking For:

• Proven experience in fundraising and income generation
• Strong communication and stakeholder engagement skills
• Strategic mindset with experience in team leadership
• Ability to align fundraising with programme needs and impact
• Commitment to Baytree’s mission and values

Community Fundraiser

Salary: £28,823 – £29,294 per annum WTE

37 hours per week

Location: Farnham with Hybrid working

Are you passionate about working for a charity that delivers exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to people’s lives every day.

We have an exciting opening for a full time Community Fundraiser within our friendly and supportive Income Generation Team, based at our site in Farnham, Surrey. This energising role will see you supporting individuals and groups within our local community, to organise their own events and fundraise for our vital care. It’s a fun and varied role and no two weeks are the same.

You need to be someone who’s compassionate but can bring bags of energy to the position! One day you might be supporting someone to open their garden or hold an afternoon tea and the next you’ll be dressing up and joining the team to deliver our Reindeer Run’s at local schools. There’s also the space for you to think creatively and bring new fundraising ideas and campaigns to our community fundraising calendar.

We’re looking to appoint an enthusiastic and positive individual who is great at communicating and confident at building relationships. You’ll also need to have excellent presenting skills to motivate and inspire our supporters. If you would like to find out more before applying, then please do get in touch, we would love to hear from you.

It’s an exciting time to join Phyllis Tuckwell as we prepare for moving back to our new hospice - and you can be a part of it.

About You

A successful Community Fundraiser will have:

• Experience of working within a fundraising team or relevant transferrable skills
• Be personable and friendly with strong communication skills to engage with a variety of audiences and ages, with presentation experience
• The ability to manage conflicting priorities and be adaptable to changing demands on your time
• Understanding of the locality of Phyllis Tuckwell and catchment area across West Surrey & North East Hampshire
• Experience of working with supporters/customers and/or volunteers
• The willingness to pull up your sleeves and join in as part of a busy team but have the ability to work independently
• Have a flexible approach to working hours as the role involves some evening and weekend working
• A full driving licence and their own car

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on our website.

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training
• Project-Based Learning
• Apprenticeships
• Coaching

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Charli Springle, Community Fundraising Manager. If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.

Closing date for receipt of applications: Monday 3rd November 2025.

Interviews to be held:  Tuesday 11th November & Thursday 13th November

We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged.  Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

We are recruiting for Community Fundraising Lead to provide support and guidance to individuals and small groups of existing volunteers across a range of geographical areas, many of whom have been on a journey with the charity for decades, recognising their values whilst ensuring the updated mission of the charity is respected and communicated effectively. Working with both the Marketing and Income Generation teams, there will be opportunities to collaborate on projects and develop leads for support to maximise on fundraising activities and donor retention.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

About You

Reporting to the Head of Fundraising, the postholder will be responsible for building on our existing community fundraising initiatives, which includes networks of loyal volunteers and church contacts – from international pilgrim participants completing fundraising treks to congregations organising bake sales. Liaising with people at all levels, the role will oversee initiatives such as our Ambassador programme, encouraging people to be confident representatives of the charity and ensure they are equipped to share key updates about national campaigns and community fundraising initiatives.

Information about the role: 

For further information, please see the attached job description. 

Salary: £28,000 – £34,000 FTE

Hours: 21 hours per week over 3 days

Location: Hybrid-working based in the Midlands, with frequent travel to supporter locations (Home Counties/ Midlands) and occasional travel to Head Office (Leamington Spa)

Please note, there is a requirement to drive for this role.

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity. 

We are hiring a Head of Maintenance & Repairs at Target Housing 

Location: Rotherham 

Job Type: Full-Time, Permanent

Application Deadline: 14th November 2025

About us

Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfill their potential and contribute to their communities and wider society.

We offer
Salary: of £53,100 per annum rising to £56,775

Employer Contributory Company pension scheme (4%)

Annual Leave: You will get an initial 28 days Annual Leave with an additional day a year up to 33 days leave, PLUS 8 Bank Holidays.

Allocation of company vehicle and fuel card.

There are many great reasons to join our team!

• Great opportunities for career development
• Allocated training
• Access Membership to Westfield Health & Lifetime Financial
• Ability to apply for the Blue Light card
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

About You

• Proven experience managing property repairs and maintenance services at a senior level, ideally within a local authority or housing association.
• Strong knowledge of housing legislation, health and safety, and asset management practices.
• Confident managing budgets, performance data, and stakeholder relationships.
• Able to hit the ground running and thrive in a fast-paced, complex environment.
• Excellent organisational, communication and leadership skills.

Main Purpose of the role

As a member of the Senior Management Team and reporting to the CEO, you will lead the property repairs and maintenance function for approximately 700 units of accommodation. Ensuring the delivery of efficient, high-quality, cost-effective and customer-focused repairs and maintenance services. This includes overseeing reactive and planned maintenance, compliance with health and safety standards, and continuous improvement of service delivery.

Reasonable Adjustments

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible!

This role is subject to Enhanced DBS clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks.

Position: Reception Administrator

Salary: Real Living Wage - £12.60 per hour

Hours: 15 hours p/w and 20 hours p/w contract, flexible and possible job share

Days of work: Mon – Fri 10am-4pm

Contract Type: Permanent

Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT

Benefits:

• 4% Pension contribution 

• 6.6 weeks annual leave entitlement (25+8 Bank Holidays), with additional days with 2+ years of service 

• Enhanced sickness pay 

• Employee Life Cover 

• Monthly independent therapeutic supervision 

• Take your birthday off 

• Salary sacrifice schemes- Holidays, Cycle to Work 

 Reporting to: Facilities Manager

Direct reports: None

Collaborating with: Receptionist/Administrator

Closing date: Monday, 10th November 2025 5pm 

Interview dates: Interviews will be conducted W/C 17th November

Start date: As soon as possible late November/early December 2025

Be part of something life-changing.  

At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.  

Now, we are looking for a warm, adaptable Receptionist Administrator who can confidently handle a wide variety of tasks while being the welcoming face of the charity. 

What we do:  

We support survivors through personalised, one-to-one help from our amazing team of trained staff, volunteer caseworkers, and counsellors. We also connect people to local services, support networks, and community programmes, depending on what they need.  

Our team helps turn houses into homes by decorating, painting, and finding essential furniture for those moving into council-provided housing.  

We also share our knowledge through training and workshops with other charities, businesses, and organisations working in this field—helping to build a better understanding of trafficking and how to support survivors well.  

To keep our work going, we raise money through events, donations, and sponsorships. We also contribute to national research and working groups so that survivors’ voices are heard and included in future policies and practices.  

By joining our team, you’ll be part of a kind, passionate, and forward-thinking organisation making a real difference in people’s lives.  

About the Role: 

We’re looking for someone who is warm, approachable, and highly organised — someone who enjoys being the first point of contact and can represent the charity with professionalism and compassion.

The ideal candidate will be comfortable juggling a wide variety of tasks, staying calm under pressure, and adapting quickly to shifting priorities.

They’ll have excellent communication skills, a proactive attitude, and the ability to work both independently and as part of a team. Most importantly, they’ll be someone who takes pride in supporting others and shares our commitment to making a positive difference. 

What You’ll Be Doing:

This role is responsible for welcoming staff, clients, volunteers, tenants and visitors to Snowdrop by creating a safe and welcoming environment and supporting the wider team with administrative tasks. 

Reception Duties:  

This role is responsible for creating and maintaining a welcoming, safe and friendly atmosphere for service users, visitors, volunteers and staff members. This role is responsible for maintaining front of house, welcoming visitors, clients and guests, answering enquiries over the phone, via email and in person. 

Facilities Duties 

Liaising with Facilities Manager and supporting with facilities duties such as scheduling and supporting with internal and external room bookings, coordinating scheduled works and ensuring access for maintenance and external contractors as required. 

Administrative Duties:  

This person will play a key role in administering certain financial duties and assisting the Head of Finance and Resource with their reporting duties, keeping the organisation running in a smooth and efficient manner. 

Support the Wider Snowdrop Team:  

To work with the team to coordinate excellent service delivery and support for volunteers and service users in line with the Mission, Vision and Values of the Snowdrop Project. This can include participating in team meetings, away days and supporting and promoting internal activities, creating content for internal and external activities as required. 

Why Join Us? 

• Be part of a pioneering, survivor-focused charity making a real impact 

• Work in a supportive, inclusive and values-led organization 

• Have the freedom to bring your ideas to life and take ownership of your work 

• Join a team that celebrates progress, values growth, and genuinely cares 

• Receive a number of benefits including your birthday off and monthly therapeutic sessions 

Please see the Job Description document for full details and the Person Specification 

We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work. 

Please note- we will not be working with recuiters for this post.