Area Coordinator Jobs in Westminster, Greater London
Job Title: Events Co-ordinator
Reports to: Events Manager
Line reports: None
Department: Education, Training and Events
Contract terms: 12 months fixed term (maternity cover), full time
Salary £36,065-£37,013
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
As part of the four strong events team, this role is responsible for coordinating the delivery of numerous educational events throughout the year. These events support the clinical and non-clinical skills and professional development of our members as key components of lifelong learning and improvement.
In addition, the role will support the Events Manager in the administration of the showcase Annual Congress as well as the Admissions Ceremony. As part of the team, you will also assist other team members as necessary.
Main Purpose and Deliverables
- Delivery of the Training the Trainers Courses (TTT) and Certificate of eligibility for Specialist Registration (CESR) Courses.
- End to end event, speaker and customer support specifically for the TTT and CESR events and as delegated for the education and seminar programme.
- Assist in the management of the education and seminar programme as well as the Admissions Ceremony with the Events Manager.
- Management of Congress registration.
Main responsibilities
- Liaising with the comms team to market events.
- Respond to all enquiries.
- Manage the online course booking process (this includes payments receipts, etc.)
- Send out event information to attendees.
- Produce feedback and collate the information.
- Send out course completion or attendance certificates.
- Book all rooms as required and catering.
- Organise speakers for events, liaising with relevant stakeholders.
- Book the speakers’ hotel accommodation.
- Maintain the relevant sections on the College website.
- Maintain the database for relevant faculty and facilitators.
- Maintain, in liaison with each TTT Lead, the material to be used for pre-learning and throughout the courses.
- Check and sign off expenses from trainers attending courses.
- Provide administrative support for Ophthalmic Practitioner (OPT) TTT courses.
- Produce delegate and speaker registers.
- Timely uploading of talks on site.
- Be the main point of contact for speakers and chairs during the event.
Management of Congress registration
- Responsibility for the management of the Congress registration process, working with the Events Manager to the agreed event delivery schedule.
- Set up prices on the Eventsforce database.
- Update congress website with prices.
- Deal with all queries relating to registration.
- Update delegate records and information on the Eventsforce database.
- Add speaker registration and bulk registrations from sponsors.
- Management of on-site registration during the four days of Congress.
- Supervision of other staff members on registration desk.
- Deal with on-site queries and responding appropriately.
- Develop and send out feedback form, collate feedback and distribute.
- Produce the CPD template and send to all delegates who attended.
Support the Skills Co-ordinator/ Skills and Events Administrator when required
- To provide support to trainers on skills courses.
- To set up courses in the absence of the Skills Co-ordinator which includes running courses, cleaning up the skills centre and associated duties undertaken normally by the Skills Co-ordinator.
Other duties
- Assist in the administration of the Admissions Ceremony.
- Some travel is expected, including attendance at events and overnight stays. Working outside normal hours may also be required from time to time.
- Undertake any other reasonable duties as required by the Events Manager or Head of Education, Training and Events.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Experience of working in a varied, administrative role
- Experience of the end-to-end delivery of events such as meetings or courses.
- Experience of working with a wide range of stakeholders e.g. doctors and suppliers.
- Knowledge of Microsoft Office software
Skills and Abilities
- Good organisational, prioritisation and time management skills
- Excellent written and communication skills
- Excellent interpersonal skills; the ability to relay key information and handle enquiries
- Willingness to learn new technical procedures and how to operate sophisticated equipment
- Ability to work well under pressure and on own initiative
- Ability to manage conflicting demands
- Excellent attention to detail
- Work with a strong focus on quality of service
- Willingness to work flexibly to meet the needs of the department/College, outside of the standard 09:00 – 17:00 hours if required
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit your CV and a covering letter (maximum 2-pages) The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 10 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 25 May 2024.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
To learn more about social prescribing, our organisation and this role, please visit our website.
NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.
Operations Coordinator (Finance & People)
Background
The National Academy for Social Prescribing (NASP) is a newly registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.
To learn more about our organisation, partners, and social prescribing, please visit our website.
NASP operates through a hybrid model of working, with most work taking place remotely using Microsoft Teams for meetings and planning. We have an office space at London’s Southbank Centre which staff can use to work. Travel to this (and other sites) will be required from time to time for meetings, site visits, events, and away days.
Recruitment
At NASP, we are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives, and backgrounds create a stronger and more creative work environment, and so we welcome applications irrespective of the applicant's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We also welcome applications from neurodiverse candidates.
We seek to support candidates with relevant lived experience recognising that first-hand experience of what NASP seeks to achieve around social prescribing is valuable.
We have processes and policies in place to ensure that all applications are treated fairly throughout the recruitment process and that we make reasonable adjustments for those who require it. Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, this request will be accommodated within the needs of the role.
NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets.
And therefore, we look forward to hearing from you about the role of Operations Coordinator (Finance & People).
Role Details & Staff Benefits
Salary: £32,000 per annum
Duration: 12 months (with possibility of extension)
Hours: Full time
Location: Hybrid – NASP have a permanent office space at London’s Southbank Centre, this role will be expected to work up to 2 days per week here, with the remainder worked remotely at home. There may also be additional travel required for staff days and other events.
NASP offer a range of core benefits for staff on payroll, including:
- 30 days paid annual leave per annum, plus Bank Holidays
- An additional day of paid leave per year on your birthday
- Opportunities for Volunteering & CPD days each year
- Opportunity to request flexible working arrangements, including compressed hours
- Contribution to annual eye test, eyeglass purchase, and flu vaccination
Purpose of This Role:
This is a pivotal role to support NASP’s strategic aims to promote and spread social prescribing at a local, national, and international level.
The purpose of this role is to provide operational support and act as point of contact for the organisation’s Finance and People functions, as well as providing Programme support across the organisation, ensuring smooth running and continual improvement of NASP’s processes.
The role sits in the Operations team and will work closely with the Director of Operations, wider Operations colleagues, and external Finance, Legal and IT providers, as well as providing support across the organisation. This will include supporting on NASP’s Innovation programme.
Person Specification:
Knowledge of finance processes, including bookkeeping, year end, invoice & purchase order administration; and preferably experience of accountancy processes for charities
- Experience with accountancy software and systems (e.g. Xero, ApprovalMax, Soldo)
- Experience of developing, interpreting, and managing budgets, forecasts, I&E statements, cashflows, etc.
- Knowledge of HR processes and policies, including supporting staff as point of contact for enquiries
- Ability to manage sensitive information and maintain high levels of confidentiality & discretion
- Experience of project management/support
- Experience of detailed administrative & business support
- Interest in and/or experience of developing Wellbeing and EDIB policies and processes, to develop internal working culture
- Demonstrable ability to work in a complex organisation that works remotely, and draw people and teams together for projects successfully
- Highly organised, diligent, thorough and reliable
- Excellent IT skills and proficient at all relevant systems e.g. Microsoft
- Highly proactive, responsive and able to work on own initiative to deliver appropriate support
- High level of literacy and excellent communication skills
- Flexible, positive approach and willingness to learn and collaborate
- Knowledge and empathy with NASP’s values and ambition as set out in the NASP Strategic Plan
Responsibilities:
Finance
- Act as first point of contact for Finance enquiries, both internally and externally
- Manage the Finance mailbox, ensuring queries are dealt with efficiently
- Co-ordinate day-to-day financial operations, including processing of invoices, purchase orders, expense claims, reconciliations, etc.
- Overseeing virtual card system (Soldo) for NASP employees
- Supporting CEO, Director of Operations (DoO) and Director of Finance (DoF) on budgeting, forecasting, reconciliations, and year end process as required
- Working with external Finance provider (Carpenter Box) to support processes
- Attending regular finance catchups, supporting these meetings and providing feedback on issues & processes
- Provide support to colleagues on NASP’s financial systems (ApprovalMax, Xero, Soldo, etc.), including developing and running training sessions as required
- Ensuring online and paper filing of NASP finance documentation is accurate, organised, and kept up to date
People, HR & Recruitment
- Act as first point of contact for staff HR enquiries, e.g. policy, annual leave, absences
- Work with DoO and CEO on HR matters where needed (supporting meetings, liaising with staff)
- Support line managers on annual appraisal and probationary review process
- Support on recruitment, including developing job documentation, posting job adverts, liaising with candidates and managing enquiries, scheduling and supporting interviews
- Work closely with the Executive Assistant for onboarding and induction of new starters, including arranging for IT equipment to be shipped
- Proactively identify ways to improve and streamline People & Culture processes
- Drafting and issuing contracts for freelancers, using NASP standard templates
- Support on People-related working groups, e.g. EDIB and Wellbeing
Programme Support
- Provide administrative support for colleagues on specific projects/programmes as required, including NASP’s Innovation programme (e.g. sending network updates, developing case studies for Innovation Hub, uploading data to NASP’s CRM system)
- Manage and minute meetings, including sending agendas, noting actions, and diary management
- Providing input and support on related areas of expertise (Finance, HR, Operations) to colleagues across the organisation, e.g. developing budgets or advising on organizational policies
- Monitoring and evaluation of programmes, to improve effectiveness (including financial evaluation)
Other Responsibilities
- Work with Operations team on improving and developing processes across the organisation, e.g. Wellbeing, EDIB, staff days, events
- Deputise for Operations team colleagues as needed to cover annual leave (e.g. supporting on meetings or managing correspondence)
- Work with external IT provider (Logicata) to support staff with helpdesk enquiries, and delivery/return of equipment as needed
Reporting To: Strategic Projects Manager
How to Apply
NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.
Please complete the application form (available on the Careers page of the NASP website) and send via email to our recruitment team by 12:00 (midday) on Wednesday 1st May. NASP have the right to bring the application deadline forward as they deem fit.
Ensure you complete all sections, including the Supporting Statement, and the details of 2 referees, including your latest employer or contracting organisation. Please make sure to add your name to the title of the application form before submitting.
Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in the application form.
Interviews will be held w/c 13th May. For more information and an informal conversation, please email any questions to our recruitment team.
Please note that any personal data you share will be treated confidentially and will only be used for recruitment purposes.
All appointments are subject to proof of right to work in the UK, references and a 3 month probationary period.
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
In this varied and rewarding role you will engage, motivate and support young carers and in doing so you will make a real difference to young carers within Surrey.
You will be based at our offices in Burpham, Guildford for approximately one day a fortnight, with access to hotdesking at any time. Your remaining working hours will be spent engaging with young carers within youth settings, schools or other settings or undertaking planning/recording work from home. You will be need to be available during times that children and young people are available, and this includes planned evening and weekend work.
We are a Surrey wide service, our team work collaboratively to cover the county and for efficiency, your work will be focused in a specific geographical area. This is a fixed term role to cover a maternity leave.
Key responsibilities
- To complete an assessment of need with young carers and provide signposting advocacy and support.
- To work in schools/colleges to increase the identification and support of young carers.
- To provide regular and on-going time out and fun club sessions for young carers to meet others in similar situations and have a break from their caring role.
- To update the database and SYC webpages– for example to update young carers records and update details of planned youth clubs.
- To provide signposting and advocacy to Young Carers and their families.
- To facilitate bespoke sessions for 16-17 year olds.
- To facilitate a program of on-line activities (i.e. via zoom) to young carers.
About you
You must:
- Be confident in encouraging children, young people and their parents/carers to engage with our activities.
- Have experience of working with children, young people and families. e.g. in youth services /voluntary sector / social work settings.
- Have awareness of issues surrounding Young Carers.
- Have a flexible approach to working hours, as regular planned weekend and evening work is required.
- Have an ability to form good working relationships with young people and their families.
- Have experience recording case notes and information about children and young people. Have a good professional knowledge of standard Microsoft packages and databases
- Have a driving license and use of own vehicle. Mileage expenses are paid.
The successful applicants will be DBS checked to an Enhanced level.
About us
Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.
Our values are Focus, Inclusion, Respect and Excellence. By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.
We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave. We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
As we have launched our ambitious 5-year strategic plan this post will play a key role at Greenwich Students’ Union in supporting students to stay and succeed at university.
GSU Advocacy and Policy Team is leading an award-winning outreach project that seeks to support students to stay and succeed at Greenwich. A team of part-time student staff call 1000’s of students each term, supporting them to navigate University life, services and GSU. This role will support the award-winning team to deliver proactive supportive calls to students.
In this post you will :
- To supervise the retention calling project staff
- To support with escalations for students experiencing difficulties
- To spot trends in student issues and assist with reporting
We’re looking for an enthusiastic candidate who has an interest in supporting our students to become their best.
You don’t have to come from a higher education background, but you should have an interest in supporting students to succeed.
This role sits within the Advocacy and Policy Team and focus on making 1-1 timely interventions to support students to succeed as well as identifying broader trends in student behaviour to inform our strategic approach to services and support.
Duties and Key Responsibilities
This post holder will be part of the Advocacy and Policy Team and will be expected to contribute to the department’s wider objectives and planning.
Delivery of Outreach
- Coordinate the team to deliver outbound phone calls and taking inbound calls in a call centre model, including opening and closing
- Ensure that the quality of personal outreach delivery is consistent and in line with the agreed scripts and conversation structures to support students
- Ensure the team provide excellent customer service to students, at all times seeking to support students’ needs appropriately, clarifying information and providing appropriate solutions
- Support other retention and wellbeing initiatives throughout the year
Supervision
- Support with training and development of student-staff team
- Support with the scheduling of shifts, monitoring of attendance and submitting of payroll
- Undertake 1-1’s with student staff, identifying additional support
Signposting & Monitoring
- Keep accurate records of all calls and student outreach in line with provided data tools
- Support callers to identify potential concerns from students and signpost students to the most relevant support pathway
- Closely monitor for any safety or safeguarding concerns from students, and support with escalations
- Support with the analysis of issues and regular reporting as directed
Personal Learning and Responsibility
- Undertake all training and development as required within the role
- Take responsibility for personal learning and development
General Responsibilities
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Support and promote liberation, diversity and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive
- information about individual organisations and/ or clients or staff and Project data.
- Actively seek better ways to assist GSU in its effort to become a more sustainable workplace.
- Any other duties commensurate with the accountabilities of the post.
PERSONAL SPECIFICATION
Experience
- Relevant experience working in a customer or support service-aligned role
- Experience of time management
- Experience of working well within a team to achieve targets
- Experience drafting reports with an eye for detail.
Knowledge
- Clear communication skills, particularly over the phone and by e-mail
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently, and effectively.
- Sensitivity and understanding for others, utilising active listening skills
- IT skills at a level that supports logging of data, email, internet, and database.
- Time management and organisational skills.
- Ability to engage with new people and build rapport quickly.
- Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team.
- Ability to stay focused and efficient in the face of changing priorities.
Education/Training
- No specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required
Essential Personal Attributes and other requirements
- A role model who promotes high standards of ethics, integrity and honesty.
- Able to travel between campuses on occasion. Mainly based at Avery Hill – free inter-campus bus service available.
- Works well in a team with a flexible approach to work.
- An ability to apply awareness of diversity issues to all areas of work. Commitment to the values and ethos of GSU
Visa Requirement
Please note that the successful candidate will need to have the right to work in the UK. GSU is unable to sponsor an employment visa for this role.
The client requests no contact from agencies or media sales.
All parts of the Church will need to raise funds to implement this net zero plan. In 2024 and 2025, the Church of England is testing and piloting a range of approaches to help churches fundraise for projects. Our feasibility study identified that statutory sources of funding, currently under-accessed will be a new area of opportunity for churches, schools and housing to access.
The Giving Directorate is leading on the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments. In addition, The Giving Directorate and NetZero Programme Team will be engaging with funders at a national level to secure investment for projects.
Job Summary:
As Net Zero Carbon Statutory Fundraising Coordinator, you will work in The Giving Directorate and operate across the whole Church with a focus on supporting parishes and dioceses to access statutory funds. You will share your knowledge and insight to support with identifying, researching and applying to funding from a range of government sources. You will develop and maintain resources, guidance and training and help share best practice across the country, as well as working with regional fundraisers. With a range of projects and fundraising initiatives, the post holder will work collaboratively within The Giving Directorate and with the Net Zero Programme Team, with diocesan colleagues and with church volunteers.
For an informal conversation about the role, please email the National Fundraising Advisor .
The role:
Main responsibilities
- Develop a national plan to secure statutory funding at parish and diocesan level
- Acting as a central point of coordination between the schools, housing and parish fundraising workstreams to oversee statutory funding
- Working specifically with the Regional Fundraising Officer in the north west cluster of dioceses to identify and support applications to statutory funding sources by parishes
- Working with Net Zero Implementation Manager to support statutory funding applications for clergy housing
- Building capacity in dioceses to support senior staff (incl. Bishops) to use their networks to identify relevant statutory funding opportunities (e.g. mayors, local council leadership, police and crime commissioners etc)
- Supporting dioceses to think creatively about packaging projects up a) between parishes, b) between parishes, schools and clergy housing, c) across deaneries.
- Leading consortia of dioceses to apply for funding if available and supporting applications
- Building a hub of best practice and shared learning which will include designing and delivering training to staff and volunteers at all levels
- Sharing statutory funding opportunities across the Church of England, Net Zero Carbon, Giving, and Fundraising networks and with Cathedrals
The ideal candidate:
To be successful, you will need experience of securing statutory funding for projects and of other aspects of fundraising. You will need to be a very strong self-motivator and initiator as the job requires an ability to work across a wide geographical area on a diverse range of projects. Experience managing projects would also be useful. You will be an excellent trainer and communicator.
Due to the specialist nature of the roles within The Giving Directorate, training will be provided to successful candidates to enable them to carry out their role confidently.
Qualifications
- Educated to degree level, or equivalent/relevant experience.
- Membership of the Chartered Institute of Fundraising
Experience
Essential:
- Experience in securing funding from statutory funders
- Success in securing five and six-figure gifts
- Experience of other types of grants and trust fundraising in a paid capacity
- Experience of working successfully in multi-disciplinary teams across departments in a complex organisation.
- Influencing others through communication and strong leadership skills
Desirable:
- Experience of working within the Church sector, either in a paid or voluntary capacity, ideally in relation to giving, fundraising, or church finances.
- Experience working in the environment/low-carbon/sustainability sector.
Competencies Required
- Ability to motivate others to apply for statutory funding and maximise the funds they raise through training, coaching and mentoring, including volunteers and paid fundraisers.
- Effective written and oral communication, including strong attention to detail to write high-quality applications, proposals and presentations.
- Ability to manage time effectively, prioritising tasks and ensuring deadlines are met
- Strong analytical and data management skills.
- Excellent written and verbal communication skills and the ability to establish positive relationships at all levels.
- Ability to manage time effectively, prioritising tasks and ensuring deadlines are met whilst maintaining attention to detail.
- Strong administrative skills, including knowledge and experience of using Microsoft Office effectively.
- An ethical approach, with practice that is entirely consistent with the Christian faith and abides by all relevant legislation (including the Code of Fundraising Practice).
- Good at working within a diverse and dispersed team as The Giving Directorate are based across the country.
The King’s Cross Good Neighbours Scheme (GNS) is a community-led initiative that builds local networks so residents can work towards achieving a community vision. This includes through developing a programme of weekly activities and community events – bringing all walks of life together. The GNS in King’s Cross is based in the Hugh Cubitt Community Centre, at the heart of the Priory Green estate’
Help on your doorstep is a community-based Islington charity which aims to improve health and well-being for Islington residents.
The GNS has developed a focus on the Five Ways to Wellbeing (New Economics Foundation, 2008), enabling residents to:
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Connect - talk and listen, be there, feel connected
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Keep learning - embrace new experiences, see opportunities, surprise yourself
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Give - your time, your words, your presence
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Be active - do what you can, enjoy what you do
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Take notice - remember the simple things that give you joy (also listed as be mindful/ care for your mental health).
We are looking for candidates with experience of community development, outreach and volunteer management who can:
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Work with residents and volunteers to deliver and develop the weekly programme of activities and one-off events
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Recruit, support and empower local residents as volunteers and champions for the area
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Lead on the delivery of the Kings Cross Good Neighbours Scheme (GNS), working with local residents, staff and partners to ensure that community participation and wellbeing objectives are met.
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Work with our partners including Peabody Housing Association to build on the strengths of the local community
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Undertake outreach in the Kings Cross area to raise awareness of the Good Neighbours Scheme and engage with residents
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Work to address social isolation and support the community through the process of residents working together to design and deliver the project.
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Organise events that meet the needs of residents
Application Instructions
Please See enclosed Job Description (with person specification)
Please complete the enclosed Application form and separate (anonymous) Equal Opportunities Form
Please note CVs will not be accepted
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
We’re looking for two self-starting team members who will help coordinate our JUMP befriending project for unaccompanied asylum seekers and refugees.
You’ll be responsible for half of the befriending pairs (currently 28, increasing to 50 in the coming months) and undertake tasks such as working with our partner organisations, managing referrals for young people, recruiting volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.
You’ll also provide JUMP young people with casework support, help organise our group events and facilitate support from our Hardship Fund.
Main functions
Supporting young people and the JUMP Community
- Managing a caseload of young people; including offering casework support; arranging and attending appointments with the young person where necessary and signposting to available support.
- Helping plan and organise quarterly group events.
- Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings.
Supervising and supporting volunteers
- Recruiting, interviewing and onboarding new befrienders, including organising and delivering training.
- Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls, and responding promptly to any safeguarding concerns raised.
- Ensuring that volunteers uphold JUMP’s policies and boundaries for befriending.
Publicising JUMP, and engaging with key stakeholders
- Publicising the project to existing and potential referral agencies, and establishing and maintaining excellent working relationships with them.
- Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Children’s Consortium (RMCC) meetings.
Project monitoring, evaluation and record keeping
- Working with experts and the JUMP Project Manager on supporting the project and its evaluation, and keeping accurate records in JUMP’s database.
Other Duties
- Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post-holder to contribute to and support these areas of our work.
We're looking for candidates who have
- Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication.
- Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people.
- Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today.
- Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers.
- Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods.
- Ability to network in the refugee sector and develop strong working relationships.
- Ability to work independently and to self-motivate.
- Commitment to HIAS+JCORE values, social justice and antiracism.
- The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable)
Experience required
Essential
- A track record of working directly with asylum seeking and refugee children and young people.
- Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances.
- Experience of training, coordinating and supporting volunteers.
- Experience of juggling commitments and responding to relevant stressful situations.
Desirable
- Educated to at least undergraduate degree level, or equivalent background or experience.
- Working knowledge of Local Authorities’ responsibilities for Looked After Children and Care Leavers.
- Experience of project management including administration, monitoring, evaluation and report writing.
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.
Role details
Salary: £30,000 (pro-rata'd to £18,000)
Hours: 21 hours per week. Flexible working; some evening and weekend work will be required.
Location: Hybrid working between home and our North London office space.
Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.
Interviews will be held in person in north London in mid-May.
The client requests no contact from agencies or media sales.
Head of Wellbeing and Grants – The Solicitors’ Charity
We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.
Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.
Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).
The Head of Wellbeing and Grants role
We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.
As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.
We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress. And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.
Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.
Why should you join us at The Solicitors’ Charity?
We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.
Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.
To apply:
i) please send a concise CV (2-3 pages) plus
ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY
Deadline: Noon on Weds 15th May 2024.
Please also address any questions to this email account.
Initial interviews: 24th May 2024 (tbc).
These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
The Project Coordinator will work closely with our team of five Programme Managers to support with the day-to-day operations of the programme. You’ll enjoy supporting with a varied range of tasks and be able to quickly develop a rapport with a wide range of stakeholders. On one day you may be supporting with our volunteering training, writing case studies, or having support calls with the programme’s beneficiaries.
You will need to be based in London to meet our members and beneficiaries.
The salary is in line with our BITC job framework - minimum of £25,875 per annum up to £29,497 per annum - London office based.
Closing date: Sunday 5 May 2024 at midnight
Interviews in the w/c Monday 13 May 2024
The client requests no contact from agencies or media sales.
About the opportunity
Fundraising is critical to delivering our mission and ensuring we can support as many children and young people facing disadvantage to open doors to their future. The Philanthropy Team as a whole has a combined target income for the current year (2023-24) of £1.83 million (growing to £2.35m as our target for next year), of which approximately £850k is from corporate donors and their foundations, £100k is from individuals, and the remaining from trusts and foundations. We have been successful year on year in increasing our fundraising base by building secure multi-year partnerships.
We are looking for a Fundraising Manager to work within our passionate Philanthropy Team to help grow our fundraised income and develop and maintain an effective, high-quality funding pipeline. Focussing predominantly on eliciting funding from trusts and foundations, and working closely with the Head of Philanthropy, CEO and Corporate Partnerships Manager, the Fundraising Manager will ensure the effective management of existing funder relations and take responsibility for ensuring Action Tutoring meets its reporting obligations. The Fundraising Manager will be responsible for the line-management and development of three Fundraising Coordinators, through which you and your team will prepare and submit grant applications and funding reports, alongside overseeing the development and growth of our individual giving activities and initiatives, including through expansion of our fundraising events and campaigns.
Closing date: Sunday 12th May 2024
Interviews: 20th, 22nd and 23rd May 2024
Start date: Ideally end of May/June 2024
Duties and responsibilities
· Work with the CEO, Head of Philanthropy and Corporate Partnerships Manager to ensure Action Tutoring’s fundraising targets are met and manage an effective pipeline across Action Tutoring’s different income streams.
· Manage and maintain existing funder relationships, including proactive and requested reporting to donors.
· Work closely with the Head of Philanthropy and Corporate Partnerships Manager to identify relevant opportunities for collaboration that promote generating income. Alongside your team, support, prepare and provide expertise on applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Working with your Fundraising Coordinators, research and drive new opportunities for multi-year commitments from trusts and foundations, sharing workload between the team.
· Lead on the preparation and submission of high-quality, effective applications, with support from the Fundraising Coordinators.
· Monitor when grants are due for renewal and proactively seek out renewal conversations, ensuring Action Tutoring has a healthy funding pipeline.
· Work with the Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from events, ensuring an attractive range of event options across the country. Manage the Fundraising Coordinator to ensure places are secured, participants are supported and engagement is expanded.
· Work with Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from individual giving, developing campaigns for driving more regular giving and building our strategies to cultivate, engage and thank individuals.
· Act as a system manager for fundraising platforms, databases and tools including Just Giving and the Giving Block, with support from Fundraising Coordinators.
· Oversee the development of the fundraising area of the website and fundraising pack to attract new funders and fundraisers to the charity, with support from the Fundraising Coordinators.
· Manage the Fundraising Coordinators, ensuring they are growing and developing, and that work load is shared fairly.
· Represent Action Tutoring at relevant meetings and events.
· Alongside your team, prepare applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Ensure accurate record-keeping of corporate partnerships and relationships on Salesforce and any other relevant systems.
· Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. Alongside your team you will be responsible for writing and submitting grant applications and reports, so an excellent understanding of the English language and a keen eye for detail are crucial for success within this position. Working to deadlines and line-managing three Fundraising Coordinators, exceptional time-management, prioritisation and organisation skills are essential. With a focus on developing our individual giving strategies, we’re looking for an individual with excellent interpersonal skills.
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· At least two years experience in fundraising (preferably within trusts and foundations fundraising).
· Proven track record in securing and stewarding 5+ figure partnerships.
· Outstanding written and verbal communicator with significant experience writing and submitting grant applications and reports.
You will be likely be more successful in this role if you have:
· You have a proven track record of securing and stewarding grants of 5+ figure funding.
· You have a passion for educational inequality/working within the Third Sector.
· Line management experience.
· Experience in event and campaign fundraising.
· Experience working within a charity with a turnover of £3M or more.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is a 6 month maternity cover role to help deliver a major project to ensure that Muscular Dystrophy UK’s support is accessible to individuals and communities that we aren’t currently reaching or engaging with; to broaden the general reach of our support by working in collaboration with relevant stakeholders and colleagues; and to recruit volunteers to support with this project.
You will support the Head of Regional Support, Outreach, and Information to identify and implement a sustainable model for broadening our reach.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Saint Paul’s Hammersmith – Community Pastor Job Description
Job Title Community Pastor
Responsible to Senior Pastor
Liaises with Saint Paul’s staff and congregation, external organisations, community and council bodies, Café team, and the public.
Work Location Saint Paul’s Hammersmith
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdon come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
The successful candidate will approach the role of Community Pastor with a clear passion and understanding of the theory of change that sits behind our vision. We wholeheartedly believe that as people encounter God, they will then be transformed and able to awaken the city through the power of His Spirit at work in them. Therefore, we intend for all our City Transformation work to help give people access to an encounter with God. This will happen in several ways, and most commonly we expect that the love, kindness and grace demonstrated in and through our various initiatives will provoke an interest in encountering God whatever background or context a person is coming from.
Overall Purpose of Role
In your role as Community Pastor, you will lead, innovate, and add momentum and direction to all of our local Community Outreach work at Saint Paul’s Hammersmith. You will strategically represent the church with external stakeholders, help to create key partnerships within the community, whilst building and empowering a dynamic and vibrant volunteer culture within the Saint Paul’s congregation.
You will oversee our Community Café and lead on all our community outreach programmes across Hammersmith, including our Community Hub, Café Concert and Love Christmas Project.
We are looking for someone with a proven track record in building volunteer teams, supporting key leaders and the ability to develop collaborative relationships with external organisations, charities and grant making bodies. You will enjoy the challenge and opportunity of a fast-paced environment, where teamwork is essential but where individual skills and distributed leadership are also required.
You will also be an ambassador for Love Your Neighbour (LYN) which is part of a national movement of churches collaborating in local communities, alongside people of all faiths and none to support individuals and families in need. This will involve being part of the LYN Hub Accelerator Programme, to help Saint Paul’s refine our vision and impact in this area of social transformation.
Key Responsibilities
- Effective coordination of our City Transformation ministry.
- Ensuring that our projects are meeting the needs of our community.
- Reaching out to those in crisis to help people access places of care, both inside and outside of Saint Paul’s, and helping people access programmes that address the root cause of crisis.
- Co-ordinating and implementing our vision to become a Love Your Neighbour hub that makes a long-term impact through social transformation and helping to implement our 5-year strategy for Social Transformation.
- Oversight of our Saint Paul’s Community Café and vision and strategy on scaling the café.
- Acting as an ambassador for and developing relationships with our partner charities, Spear and Crosslight to ensure that their ministries are well supported and integrated into the life of Saint Paul’s.
- With the support of our Operations Manager and using existing Love Your Neighbour impact measurement systems, collecting data and carrying out regular impact measurement to create reports for church leadership, PCC and funding partners.
- Key Lead and point person for Adult Safeguarding and sitting on the Saint Paul’s Safeguarding Team.
- Termly line-management and connection with our volunteer chaplains, chaplain to St Vincents Care Home, and chaplain to St Paul’s Primary School.
- Recruiting, training, supporting, and investing in a volunteer team to enable wide participation in our City Transformation ministry.
- Networking and building relationships with charitable organisations, churches, public sector organisations and other key stakeholders.
- Maximising opportunities for all ministry areas within the church to be involved in social transformation ministry.
- Responsibility for identifying and following through with grant applications and reporting.
You will also oversee the existing social action projects run by Saint Paul’s, namely;
Cafe Concerts
Our monthly Cafe Concerts were established in the Spring of 2023, aimed at creating a uniquely multi-generational open door for the local community to enjoy a morning of world-class music, coffee, cake, and a warm welcome. We now regularly host between 60-70 people, including local asylum seekers, residents from St Vincents care home, all alongside our growing Stay and Play community of Mums and Toddlers who join the Cafe Concert.
Community Hub
The Community Hub was created in 2023 to support those who are experiencing loneliness. There is a hot meal provided, as well as kids activities and lots of space for conversation. There have been seven Community Hubs in 2023, with over 500 guests (including many asylum seekers based in local hotels) and a 30-person volunteer team. We have supported in a variety of ways, including writing references, providing clothes and most importantly, forming friendships with people.
Love Christmas
In December 2023, we partnered with Love Christmas to pack and deliver more than 720 Bags of Kindness to our local community, with the help of 30 volunteers. The combination of donations raised from within our congregation, and match funding from Love Your Neighbour enabled us to show practical love and care to some of the most vulnerable in our local area. You will be responsible for overseeing and developing this project.
You will also helping to establish new initiatives as the need arises, in collaboration with the Senior Team. This might include a breakfast club for children at our local school, Kids Matter, and Recovery Groups/ courses that will have a missional outworking and community focus.
Essential Skills, Knowledge and Experience
You will be flexible and able to work dynamically to respond to needs as they arise whilst keeping a strategic eye on upcoming opportunities and challenges. You will use your experience in social action to review the needs of your community and offer tailor-made services in response to them, it will involve partnering with others in the community and being entrepreneurial and forward thinking in how to tackle the issue of poverty and local need.
· Active engagement in Saint Paul’s Hammersmith church life/community.
· Excellent communication skills both written and oral
· Understanding of and alignment with the Saint Paul’s vision and the associated ministries.
· The ability to develop positive and professional relationships - internally and with third parties.
· Personal maturity, wisdom, and discretion – acts with integrity and models Christ-like values.
· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.
· Customer-facing skills, dealing confidently with a diverse range of clients and visitors.
· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints and/or challenging requests.
· Strong attention to detail.
· Ability to multi-task and prioritise using excellent time-management skills.
· Intermediate skills in IT and MS Office suite, database applications, calendar management etc.
· Active listening skills and ability to understand employee needs in a sensitive manner.
Working Requirements
- Proof of right to work in the UK according to UK Legislation.
- Days of work: 35 hours per week, Sunday – Thursday, with some occasional evening and Saturday working as required (TOIL given).
- Work hours: 9:30 am – 5:30 pm with a one-hour unpaid lunch break. Flexible working on Sundays to accommodate various services.
Key church services and events
· Key church events: Annual Parochial Church Meeting, Church Weekend, and some evening events.
· Easter and Christmas services.
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
Package
· Annual salary of £28k – £32k depending on experience.
· 25 days of annual leave plus bank holidays
· Employer pension contribution
· Annual staff retreat at an offsite location.
· Important note: Many roles require candidates to be DBS checked (Disclosure and Barring Service Certificate) up to the appropriate level as a condition of employment.
Applications close at 5pm on Wednesday 8th May, with Interviews being held on Wednesday 15th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in London.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 9,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Spear Hammersmith & Fulham & Clapham Junction
Contract: Permanent, Full-time
Hours: Monday - Friday, 9.30am -5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Salary: from £30,000
Closing date: Monday 29th April, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Application pack: Download the application packs below for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
In this role, you’ll be responsible for:
Strategy, vision and impact [25%]
- Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training [25%]
- Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management [20%]
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme [20%]
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations [10%]
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- You are IT literate
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities
- Training, guidance and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
In the event of a job offer, a DBS check will be requested.
The client requests no contact from agencies or media sales.