Contract Type: Permanent

Hours: Full time, 35 hours a week

Closing Date: 23:59 on Sunday 1st March

This is an exciting time to join the team in the East of England as our aim is to become the very best organisation within the sector.

As Operations Manager, you will lead a team of executives who engage directly with our young people, partners and volunteer colleagues.  You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the East of England. You will effectively manage those areas of operations assigned to you and support and develop our operations executives to do their best work.  

You will collaborate with a wide range of stakeholders and ensure that our delivery commitments are achieved in our effort to reach more young people through high-quality provision that delivers positive outcomes.

You will be responsible for the accurate planning, delivery, phasing and resourcing or our regional activity. You will effectively manage assigned budgets and support contract delivery as well as supporting fundraising colleagues with various reports, visits and events.

We are particularly interested in applicants with experience of supporting young entrepreneurs and business start-ups, education. We are also like to hear from applicants who have an interest in partnership innovation. 

For more information, please look at the job description.

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

Indicative salary range for this role is £26,800.00 to £31,290.00 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 287 

Job Title: Partnerships, Evaluation & Monitoring Manager

Salary: £36,000 including OLW allowance FTE (pro rata 21 hours £ 21,600)

Hours: 21 hours per week

Line Managed by: Deputy Chief Executive Officer

Period of Contract Fixed Term 12 months

Line Manages: Funding and Group Development Officers Ealing

Funding and Group Development Officers Hounslow

Campaigns and Development Officer (Ealing and Hounslow)

Deadline 6th March 2020

Interviews: 12th and 13th March 2020

Ealing and Hounslow CVS is looking for a Partnerships, Evaluation & Monitoring Manager. 

The role will involve working closely with Ealing and Hounslow councils, communities, project partners and volunteers to deliver a professional, high-quality Voluntary Community and Social Enterprise Services (VCSE) for both Ealing and Hounslow boroughs.

The successful applicant will have to develop, deliver, monitor and evaluate a range of projects, including the new Hounslow Voice Network.

Other tasks will include working with Development Officers to organise activities and events for Hounslow Voice Network including recruiting new members, delivering regular information bulletins, running special events, and taking forward agreed policy decisions by the Network.

We are looking for someone who is: dynamic, a self-starter, able to work independently and to think strategically.

A leading charity which provides care and support to people with terminal illnesses and their families are looking for a Community Fundraiser to build, develop and maintain strong fundraising relationships throughout their area.

You will provide fantastic stewardship and support to Fundraising groups and volunteers with the aim of maximising income and delivering the Community Fundraising strategy. You will be driven and thrive on the challenge of setting and achieving ambitious goals and have excellent interpersonal and networking skills.

The Ideal Candidate will have:
- Recent experience in a fundraising role
- In-depth knowledge of fundraising principles, methods and procedures
- Experience of recruiting and managing volunteers and fundraising groups
- A full UK Driving Licence

This role is based in Hertfordshire, is permanent and is offering a salary of £26,044 - £31,000.

To find out more about this exciting opportunity please email a copy of your CV to [email protected]

Get in touch today to avoid disappointment, application will be reviewed on a rolling basis.

Please note only successful candidates will be contacted.

This is a pivotal role in the Chief Executive's Office, overseeing work at the corporate centre and coordinating the work of key decision making groups - Executive Committee, Board of Trustees and its sub-committees. You will manage work flow, ensure high quality papers are dispatched on time, attend and minute meetings and follow up actions.

The ideal candidate will possess the following qualities: 

• Excellent communication skills
• Highly organised

• Strong with written communication
• Able to effectively prioritise work
• Able to use Microsoft software packages
• Ability to work autonomously

Our offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 

• A competitive annual leave entitlement of 25 days, plus bank holidays 
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 

• A robust learning and development offer that ensures your continuous professional development 

How to apply 

To apply for any of our vacancies or for any questions or queries please visit our website. 

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Unfortunately, due to the number of applications we receive at this stage we will not be able to contact unsuccessful applicants.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.  

Closing Date: Tuesday 3rd March 2020 at 11.30 pm

We're looking for a Product Manager to join our growing digital team. You'll join a group of digital and creative leaders, collaborating across Shelter to deliver first-class design, content, products and services. You'll be experienced at using agile frameworks and keeping users at the heart of everything you do.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change with individuals, in communities, across society and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Shelter has big ambitions for digital and creative. We help millions of people each year by doing exciting service design work that affects our brand, digital products, campaigns, fundraising activities, helpline, and centres around the country.

About the role

You'll be responsible for planning, delivery, maintenance and optimisation of digital products to support people struggling with bad housing or homelessness. You'll also work on products for professionals and advisors who support people struggling with homelessness.

You'll be responsible for supporting the management of the product backlog, helping to organise the rhythms of agile delivery, and looking for opportunities to improve how the team works.

You'll help build a user-focussed, evidence driven, agile culture at Shelter. You'll be an advocate for Shelter's users, working within a multidisciplinary team to develop and implement a roadmap of digital products.

You'll be an advocate for the possibilities of agile digital development, working alongside other specialists to support colleagues around the organisations in developing a digital vision for their business area, translating challenges and opportunities into excellent digital solutions. This includes developing product visions, establishing meaningful metrics, capturing needs and ideas, validating them with data, and running workshops.

About you

You'll:

• Have specialist digital product experience including product development, facilitating ideation, scoping, using metrics, working to organisational strategic objectives, and using user research to validate ideas and scope
• Have experience working as part of a multi-disciplinary team, enabling people with different skills to work together to a common aim
• Have a good working knowledge of web technologies and an awareness of the possibilities of digital.
• Be a great communicator and be comfortable working to bring about change. You'll be able to influence stakeholders and navigate differing viewpoints while building close working relationships. You'll be able to help colleagues from different disciplines understand product goals and work together to bring them about
• Ideally have a certification in a relevant discipline, such as Scrum. Knowledge of other methodologies would be helpful
• Bring an empathetic approach to Shelter's service users, ensuring products meet end user and organisational needs. You'll strive to act on the insights Shelter gains from its users, and be committed to continuously improving our products and working practices
• Be open to constructive challenge and be comfortable working with evidence and making your case using research and data. You'll approach problems creatively and work to maximise the impact of things we learn.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Transform Reading is a network of Christian churches, organisations and individuals who have a common vision to see Reading transformed by the life, love and power of Jesus.

We are in the process of establishing this new identity having been working together as Reading Christian Network for more than 20 years, seeking to step up to the challenges of a new era through prayer, unity and mission in all its forms, in all spheres of life. 

We are linked to and learning from a growing number of towns and cities in the UK and globally where the church is coming together like never before to be a transformative presence in personal, community and civic life at all levels. See Gather Global and Movement Day online for more information about these networks.

Our strategy for the next 18 months involves a number of key strands:

• deepening and broadening our unity across as much of the spectrum of churches and social action agencies as possible through shared vision, prayer and messages

• engaging with key stakeholders (Council, Police, Business, Health agencies etc) to listen, understand and support key priorities for the town wherever we can

• providing the environment to catalyse networks of Christians called to different spheres of life - business, education, health, arts etc

• mobilising as many Christians in our area as possible towards our common vision and gather together through a strategic event in Spring 2021

• developing new communication platforms (website, social media) to support all of the above.

To support this strategy we are now seeking to engage a Content and Communications manager to :

• help shape and develop our digital communications strategy to support our aims

• produce the initial content for our embryonic website and social media platforms, with a view to launch in April 2020

• develop creative and compelling ongoing content from multiple sources to inspire, mobilise and inform our various stakeholders

• develop a database of individuals, churches and organisations to provide a marketing tool for our planned Spring 2021 event involving up to 1,000 people

Person Specification

We recognise that to be great at your role there are certain characteristics that are important. And others that enable a good fit within our existing culture

• A commitment to deadlines, able to plan and prioritise work and be accountable.

• A creative mind to develop communications ideas that lead towards strategic goals

• A natural communicator, able to make the complex simple and easy to understand.

• Strong interpersonal skills, able to build strong relationships based on trust

• Strong understanding of and support for the Christian ethos and aims of Transform Reading

Your Experience

• Extensive knowledge of website and social media platforms.

• Experience of providing creative web and social media content, linked to campaigns and strategic outcomes.

• Experience of working to tight deadlines.

• Experience of working with or for churches, Christian charities or networks

Working pattern

Whilst the overall contract will involve an average of 1 – 2 days per week, the role will require flexibility in working patterns, with some key tasks needing to be completed during February/March in order to launch Transform Reading in early April.

Thereafter the pattern of work may ebb and flow in bursts of activity rather than necessarily set days/times each week. This can be the subject of discussion, with the aim of achieving agreed outcomes within the overall plan and timescales.

Location

Some work will need to be based in and around Reading in order to meet key contacts and develop effective relationships, but other components can be carried out remotely

 

Southwark Pensioners’ Centre exists to support older people and to improve their overall health and wellbeing. We are a 32 year old, well respected local charity that punches above its weight delivering a wide range of projects and activities that make a significant difference to the lives of older people.

We are seeking to employ our first Fundraiser – trusts and foundations - initially on a six month contract which will be subject to review. The initial focus of the role is to generate core income.

Key asks of the person is that they are an experienced and  proactive fundraiser with a proven track record of raising funds from trusts and foundations in line with annual targets, of writing compelling cases for support and digital copy for fundraising websites and social media, and of developing and maintaining strong relationships with donors.

Closing date 21st Feb
Shortlisting Fri 28th Feb 12.30pm
Interviews and assessments – all day Thurs 5th Mar

What the job involves

This is an exciting opportunity to join our established External Relations team. As the Media and Communications Manager, you will support the Head of External Relations, deputising as appropriate, in leading the team to convey the key messages about prostate cancer and Prostate Cancer UK’s core objectives persuasively and coherently to the media, public and supporters.

You will raise the profile of the cause and the charity, managing the activity of the charity’s Media Relations Office and protecting the organisation’s principles and reputation. The impactful media moments that you deliver inspire action from a range of audiences to drive positive change as we strive to stop prostate cancer being a killer.

What we want from you

You will be an expert in leading communications projects to inspire action and drive change, as well as hold a track record of generating media coverage to deliver messages to a range of audiences. You also have specialist knowledge and/or qualification in media relations, have a can-do attitude coupled with excellent organisational skills and line management experience, who helps others achieve their full potential and embodies our ‘Men, we are with you’ philosophy.

Why work for us?

We’re here to stop prostate cancer killing men and damaging bodies and lives. We unite the brightest minds in science and healthcare and the most passionate and caring people to help men live long and live well. As the number of men diagnosed with prostate cancer continues to rise, we continue to make advances in research to focus on radical improvements in diagnosis, treatment and support so that we can build a future where lives are not limited by prostate cancer.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and a season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.

Development Manager - Sport

Circa £32,000 per annum

Loughborough, Leicestershire

This is an incredible opportunity to use your background in sports development, events or education support to create a world leading sport system that reaches, inspires and engages all young people – whatever their age or ability.

As Development Manager within the Youth Sport Trust, you will help achieve this for a high-profile programme by providing leadership, expert knowledge, creativity and direction to the development of young people at any level of sport. You will work to understand the needs of a diverse range of young people as well as the latest domestic and global models and practice on removing barriers to sport for youth groups, especially in relation to competition and multi-sport environments. You will maintain and build credibility with local and national agencies to ensure stage appropriate environments and activities are provided for all young people. You will also work with colleagues and external bodies to develop profile, relationships and connectivity with other work areas. You will oversee programme communications within YST and with key external partners and stakeholders too. Critical, will be the ability to control budgets, monitor and evaluate programme performance and identify areas for improvement.

Much of your success will depend on you having experience in a relevant sector, such as sports development, events and education, coupled with a strong understanding of participation, competition and talent pathways. You will have a track record of providing high level development support and thought leadership to sport/education organisations too. Knowledge of the latest developments in national and regional sports strategy is a must, as well as current education and policy trends. Experience of delivering and directing large scale national events would be an advantage.

Your technical skills will be complemented by the ability to express yourself persuasively in speech and writing and build relationships with internal and external stakeholders. You will also be the sort of person who is comfortable monitoring and evaluating performance as well as creating and implementing initiatives to deliver programme improvements.

The Youth Sport Trust is a passionate and forward-thinking charity full of committed professionals.  As a member of the team we guarantee you will feel very much part of our mission and will experience fun, challenge and fulfilment in your role.

In return you will get to join a dynamic and energetic charity passionate about improving young people’s lives where all staff are given the opportunity to engage in the leadership and direction of the organisation. Our values of trust, responsibility, integrity and partnership working underpin everything we do and we pride ourselves on a work culture which fosters innovation, creativity and personal passion.  All staff are encouraged to engage in physical activity with opportunities put on every lunchtime and free yoga sessions. Benefits include generous annual leave entitlement, health cash plan, employee assistance programme and volunteering days. In 2018 we were ranked one of the best places to work in the UK by the Sunday Times Top 100 Not for Profit Companies to Work For list.

If you possess all these attributes and share our passionate belief in the benefits of sport for young people, please go to our website via the link and complete an online application.

The Youth Sport Trust believes that diversity drives excellence and that representation is important. The Trust therefore positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality. 

Please note that this position is subject to an enhanced Disclosure and Barring Service (DBS) check.

Closing date: 10am on 9 March 2020

Interview date: 16 March 2020 in Loughborough

Registered charity number: 1086915

Nottingham Hospitals Charity is one of the leading regional health-focused charities helping to enhance Nottingham’s NHS services and engaging annually with thousands of supporters, fundraisers, staff and corporate stakeholders.

We are looking for a highly motivated and enthusiastic individual to work with the Fundraising team to develop relationships through providing excellent stewardship in order to increase income across Nottingham and the surrounding area. You may have previously worked in the charity sector, events marketing or PR but crucially you will need to be a team player with excellent communication and people skills.

In this role you will promote and implement a range of fundraising events and community fundraising initiatives. You will also recruit and support a network of supporters that carry out their own fundraising for the hospital charity.  Digital Fundraising is a core part of our strategy and you will be expected to use various digital fundraising platforms to reach and engage with our supporters.

We are looking for somebody that is flexible, resilient and prepared to manage a busy and varied workload.

Reporting to our Community Fundraising Manager, this is a great opportunity for someone to be part of our team and is looking to join an expanding charity. If you have a passion for fundraising and building relationships then we want to hear from you.

Looking to work in one of the top university communities in the world? Then come join us at a 147-year-old institution working to make sure 30,000 students from around the world have the best experience possible. The post holder will be responsible for leading and managing KCLSU’s retail and business development functions consisting of the Union Shop, a clothing outlet at our Strand Campus; Nought, our new package free shop at our Guys campus; growing online trading for clothing and memorabilia and income generation through advertising, media sales, sponsorship and partnerships. The ideal candidate will deliver an outstanding customer experience and building relationships with a range of internal and external stakeholders. Additionally, the post holder will take a market let approach to maximising sales and minimising costs to enable a growing financial contribution to KCLSU.

The ideal candidate will have:

• Experience of high street retail and a customer orientated environment
• Experience of leading an managing teams to deliver an outstanding customer service
• Ability to translate data and research in to a product range and proposition leading to increased financial contribution
• Knowledge of the student market and higher education sector generally
• Entrepreneurial skills and the ability to identify and develop income opportunities

Application Process

Please download and complete an application form and an equal opportunities monitoring form from our website and follow the application isntructions. 

Applications close: 9am Tuesday 10 March  

Interview dates: Wednesday 25 March

Please do not send CVs as these will not be considered.

Please DO NOT send in PDF applications.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU

• Have a National Insurance number, or be in the process of applying for one

• Not be a trustee of King’s College London Students’ Union

Are you a dynamic multi-tasker? Do you care about the welfare of older people? If so, you could be just the person we are looking for.

Age UK Faversham and Sittingbourne is a local independent charity and a brand partner in the Age UK network. We provide a whole range of services to older people in the Faversham and Sittingbourne areas of Swale, both within our centres and out in the community.

We require a Local Operations Manager for our Faversham Centre to oversee the buildings, facilities and some of the service teams working there. The role is varied and busy, and we need someone who can work proactively to keep our services running as smoothly as possible. You will need to have experience of managing people and premises, and ideally have a background in social care; although transferable skills are the most important attribute.

The Faversham centre is based within a conservation area and is comprised of two buildings – the old jail (a Grade 2 listed building) and the old fire station, which have been linked together to form one large centre in the heart of Faversham town. We are in a period of change; last year saw a complete refurbishment of our day centre and the opening of a new secure dementia day care unit. There are exciting new projects being developed within the rest of the site, with further refurbishment projects due to take place over the next three years. 

We reserve the right to end the vacancy prior to the published closing date, so please apply without delay. You will need to complete and return an Application Form to apply for this role.

Key Responsibilities

To be member of the Senior Management Team, supporting the Chief Executive Officer, and contribute to the Organisation’s strategic development.

Buildings and Facilities

• Oversee the Health and Safety of the Centre. This includes the safety and maintenance of vehicles, buildings and equipment and adherence to the organisation’s Health and Safety Policy;
• Be responsible for future phases of refurbishment and redevelopment in 2020-2023; project managing the building works and ensuring that they are delivered on time and within budget to a high standard of quality;
• Manage annual repairs, maintenance, stationery and cleaning budgets;
• Ensure that all risk assessments are up to date;
• Be responsible for ongoing routine and cyclical maintenance tasks, ensuring that contractors provide a high quality service and that best value is maintained;
• Maintain the Asset Register;
• Ensure that external and communal areas of the site are maintained and kept secure.

Services and People

• Ensure that a person-centred and high quality service is provided to all clients;
• Line manage day centre staff, catering staff, cleaners, drivers the administrator and meal delivery staff (team of approximately 15);
• Develop sound working relationships between all staff and volunteers throughout the Organisation, ensuring that effective communication channels are in place;
• Maintain discipline and standards of conduct;
• Work closely with the Sittingbourne Operations Manager and Dementia Services Manager to ensure that staffing levels are appropriate according to fluctuations in demand, and that holidays and sickness are covered;
• Ensure that reception is covered at all times and that callers are greeted promptly and courteously;
• Assist in the recruitment and selection of centre staff and carry out supervisions and appraisals in a timely fashion;
• Monitor staff training schedules and liaise with the Business Performance and Development Manager to ensure that all staff training is recorded appropriately;
• Ensure that each staff member (and volunteers where appropriate) have a Training and Development Plan which reflects the requirements of their job and their aspirations for their continued professional development;
• Work with and support the Volunteer Coordinator to ensure that there are sufficient and appropriate volunteers to support the organisation’s activities, and that their roles are fulfilling;
• Carry out new staff and volunteer inductions;
• Monitor income and expenses to assist in budget preparation for day services, transport and catering services;
• Oversee the collection and collation of accurate service data for statistical reporting purposes;
• Plan and coordinate administrative and financial procedures and systems and devise ways to streamline processes;
• Facilitate client forums and other feedback mechanisms in line with the ISO 9001:2015 quality standard and attend Quality Management Meetings;
• Participate in fundraising initiatives and encourage others to do so;
• Ensure that the day services, bathing, laundry, haircare, Footcare, catering and community meal delivery services are well managed and meet the needs of clients;
• Ensure that weekend staff know where to go to seek assistance with emergency issues;
• Work with the Accounts Department to ensure that debts are collected in a timely but sensitive manner.

Lettings

• Liaise with property agents in connection with the letting and void management of the old jail:
• Liaise with tenants and manage their tenancies, dealing swiftly with queries and repairs;
• Ensure that rents are collected on time;
• Maintain a booking register for the Silver Social Hub and The Fountain and liaise with external evening/weekend hirers.

Transport 

• Ensure that the fleet of minibuses and MPVs are maintained according to the schedules and that unplanned repairs are carried out promptly;
• Ensure that appropriate mileages are recorded for the Bus Operator’s Service Grant claims;
• Ensure that Section 19 Permits are in place for each vehicle;
• Manage the fleet insurance policy for the Centre and deal with claims as appropriate;
• Alongside the Day Centre Supervisor and Dementia Services Manager, ensure that transport routes are coordinated to provide the most efficient use of vehicles.

Digital and Data

• Lead the staff and volunteers in the transition from manual data collection to a new client management/CRM system;
• Lead the staff in the transition from traditional servers to Office 365 SharePoint and One Drive document storage and management systems;
• Ensure that staff and volunteers are upskilled in basic ICT programmes;
• Liaise with the organisation’s appointed IT Support Partners and ensure that all computers and other devices are properly maintained and protected.

Other

• Understand, empathise with and be committed to the Age UK Faversham and Sittingbourne’s values and principles;
• Together with the Community Development and Marketing Officer, liaise with external stakeholders and seek to promote the centre and its activities;
• Carry out such reasonable tasks as may, from time-to-time, be delegated by the Chief Executive Officer or Business Performance and Development Manager:
• Adhere to the Organisation’s policies and procedures at all times.

Harris Hill are recruiting a National Support Manager on behalf of a Scottish Criminal Justice Organisation that work to create safer and more cohesive communities across Scotland.
This role has responsibility for leading organisational wide projects and managing local services across Aberdeen, Aberdeenshire, Highland & Moray. The office base is flexible, realistically The North East/Moray or Tayside.

Key responsibilities
- support the Director of Operations to lead a number of services over a geographical area.
- To undertake specific projects to support service development, as determined by the Director of Operations
- To lead operational business processes to make sure the organisation delivers outputs that meet service users' needs and stakeholders' needs
- Lead the strategic direction and implementation of services across the organisation, in conjunction with the Director of Operations and the Service Managers.
- Manage and co-ordinate on-going change management ensuring that change projects are initiated, monitored and progressed as agreed.

Experience & Skill
- The successful candidate must have previous experience in an operational capacity leading services and developing teams.
- Previous experience and knowledge of working within criminal/ youth justice and communities would be preferred
- The successful candidate must have strong project management and organisational skills
- The successful candidate must have strong leadership and managerial skills
- The successful candidate must have string relationship building skills in order to build relationships with internal stakeholders and new & existing funders and partners
- The preferred candidate must have strong written and verbal communication skills
- The candidate must have a valid driving licence and the ability to travel on occasions when required

Retail Assistant Manager

Kensington (London)
Full time, Permanent, 37.5 hours per week

£20,345 - £21,000 (inclusive of London Weighting) per annum + excellent benefits

Closing Date: We will be interviewing throughout this process so please apply early to avoid disappointment.

Do you have retail experience and are now looking for your next step? Are you looking for the opportunity to progress and develop your managerial skills? If so, we would love to hear from you.

Join us today as an Assistant Store Manager at our KENSINGTON store.

"Our High St Kensington shop is in one of the busiest high streets in London, with customers from across the local borough as well as tourists and people popping in on their lunch breaks from work. It is a fast paced environment with a high turnover of stock. We have a super team of volunteers and paid staff dedicated to making the shop one of the most successful in the charity." (Area Manager - South West London)

We have over 1700 members of staff working across our network of 600 shops, with the united goal of having 3 out of 4 survivors of cancer by 2034. As the most successful retail chain in the charity sector, our stores raise more money for our cause than anyone else on the high street, last year bringing in £26.4 million pounds.

What will I be doing?

In this varied role, we are looking for someone who is passionate about making a difference. You'll be hard working, happy to get stuck in, and have some experience supervising or managing.

Your Role:

• Use your expert selling skills to assist the Shop Manager in maximising profit and hitting agreed targets.
• Maintain customer service and care always.
• Supervise and manage both paid staff and volunteers in the Shop Managers absence
• Hit processing targets by supporting the Shop Manager with processing and generating stock.
• Aid the Shop Manager with implementing new processes in store.
• Use you visual merchandising talents to ensure the shop is presented well, promoting commercial success.

Your Experience:

• Experience in customer service
• Exposure to managing or supervising a team
• Working to set targets
• Good communication and interpersonal skills
• Flexible and adaptable

What are the perks....

• Opportunities to use your own creative freedom to produce exciting visual & design displays
• Developing your management skills
• Gaining significant knowledge and understanding of retail operations and high street retail fashion
• Working in an environment where your development is actively encouraged
• 25 days annual leave increasing with service
• Competitive pension scheme, season loan tickets, and deals at your favourite restaurants

*This role is known as Assistant Shop Manager internally.

** Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.