Area housing officer jobs

We're growing in the Oxfordshire area and we're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Greenham Office 1 day a week, with extensive travel across the Oxfordshire area.

You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies.

The Role:

As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.

You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.

What you'll be doing:

• Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality
• Acting as a trusted point of contact for customers
• Building relationships with local authorities, community groups, and partner agencies
• Using data insights to improve services and ensure compliance with legislation and regulations
• Supporting neighbourhood improvements and shaping services based on the voice of our customers
• Maintaining accurate customer records and ensuring data is used responsibly
• Promoting SNG's values and culture of collaboration, safety, and inclusion

What we're looking for:

• Experience delivering tenancy, lease, or neighbourhood management services
• Strong communication and relationship-building skills, with the ability to influence and resolve complex issues
• A collaborative approach, working across teams and with external stakeholders
• Good knowledge of landlord services and the ability to apply this in practice
• A customer-first mindset, with a track record of achieving positive outcomes
• Confidence using digital tools to support service delivery
• A full driving licence and access to your own vehicle

Lead a unique mental health retreat service helping prevent crisis admissions and supporting recovery across Gloucestershire. Join a values-driven organisation making a lasting difference through compassionate, person-centred care.

Swindon & Gloucestershire Mind is seeking an experienced and motivated Service Manager to lead Alexandra Wellbeing House — a unique short-term mental health retreat delivered in partnership with Gloucestershire Health & Care NHS Foundation Trust. Supporting adults experiencing acute emotional distress, the service provides an alternative to inpatient admission through early intervention, recovery-focused support, and collaborative care planning.

This is an opportunity to lead a skilled multidisciplinary team while shaping the future development of an innovative community mental health service. You will work closely with NHS partners, Crisis Teams, Community Mental Health Teams, and third-sector organisations to strengthen referral pathways and improve outcomes for people experiencing mental ill health.

We are looking for someone with strong leadership experience, a passion for person-centred mental health support, and the ability to build trusted partnerships across services. You will oversee service quality, staff development, safeguarding, performance reporting, and continuous improvement while ensuring the service remains welcoming, safe, and empowering for everyone accessing support.

In return, we offer a supportive and forward-thinking working environment, ongoing professional development, supervision, flexible working opportunities, generous annual leave, and the chance to help shape meaningful mental health services within the local community.

Join us and help create services where people are recognised, valued, and supported.

Community Fundraising Officer (South)

 Full time - 35 hours per week

 Location – Hybrid Working with a minimum of one day a week working from Head Office

Join our friendly team

We have an exciting opportunity for a Community Fundraising Officer to join our team, covering the South region. Based within easy reach of our London Head Office, you’ll play a vital role in generating income and building lasting relationships to support families in need.

Our charity

The Sick Children’s Trust is the charity that provides a welcoming ‘Home from Home’ where families with a sick child in hospital can stay. But we’re more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.

Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,500 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child’s side and have one less thing to worry about.

The Role

This is a varied and rewarding community fundraising role, focused on building strong relationships and delivering income growth across the South.

You will engage and support individuals, schools, community groups and local businesses to fundraise, delivering excellent stewardship and supporter care.

You’ll recruit participants for both ‘run your own’ and third-party events, while developing long-term relationships including with families connected to the charity.

Working collaboratively with House Teams and colleagues, you’ll help increase awareness, manage supporter activity, track income, and maximise opportunities through partnerships and communications.

You’ll also represent the charity at events and within the community.

This role requires a proactive and organised approach, with the ability to manage multiple projects and meet income targets.

 About you

 We’re looking for someone who is passionate about community fundraising and motivated by building meaningful relationships.

You will have strong interpersonal and communication skills. You will equally be as comfortable supporting families who stay with us who want to fundraise, as you are presenting to a room full of students, or potential volunteers.

You have good organisational skills and are comfortable working to objectives and targets. You are able to work with a level of autonomy and innovation to develop your fundraising portfolio and to increase our profile particularly in the areas close to our houses.

Ultimately this is a great role for anyone who loves community fundraising and understands that no two days are the same.

An enhanced DBS check for this role is required.

This is a great opportunity and we are reviewing applications as we receive them, so early application is advised. We may close this post earlier than advertised. 

The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we’d love to hear from you.

To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification 

Closing date: 5th June 2026

We have an opportunity for an Income Officer to join our Customer Accounts team at SNG.

This role will cover the Newbury and Reading area, you'll be based form our Greenham Hub.

This is a Permanent role, with a mix of working at home, with out customers and in the office. You'll need a full UK Drivers License and your own transport is essential.

The Role:

As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice and preparing applications for court.

You'll be on standby to visit customers in their home as well as occasionally attending court hearings.

Your responsibilities will include:

• Delivering a comprehensive rent & service charge collection service across the region
• Monitoring customer accounts for all tenures
• Managing end to end processes
• Engaging with external agencies including local authorities when needed
• Managing evictions

To be successful in this role you'll need:

• Experience in income management or debt recovery/collection
• Knowledge and experience of either social housing, home ownership or the private rented sector
• Excellent customer service skills
• A working knowledge of welfare benefits
• To be a self-starter with a proactive approach and possess the ability to work without close supervision
• To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.

You'll be visiting our customers so a full UK Drivers License and access to your own car is essential.

Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?

About us

At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.

We expect all staff to deliver activity within Buckinghamshire’s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community‑led.

About you

You will bring passion and energy to make a difference to rural communities.  You will enjoy working with people and helping communities to achieve their goals.

An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. 

Your knowledge and experience might involve: 

• Asset-based community development 
• Developing and delivering activities in a community setting
• Lived experience of the challenges Buckinghamshire’s rural communities face
• Experience of working in the field of housing delivery and working with local authority planning and housing teams.

Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.

You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.

Key responsibilities

• Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase.
• Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey.
• Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes.
• Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers.
• Provide project management including regular reporting on project progress against workplan and housing pipeline.

Key requirements

• Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively.
• A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted.
• Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports.
• Excellent organisational, planning and management skills, with strong attention to detail.
• Agile and proactive in approach to challenges and opportunities.
• Able to work under pressure, multi-task and meet strict deadlines.
• Competent user of databases and the Microsoft suite of software.
• Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement.
• Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy)

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks.

Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026.

We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.

You will work closely with Parish Councils, local communities, landowners, housing providers and Dorset Council to help rural communities explore and progress solutions to local housing need.

This is a community‑facing, relationship‑based role that combines engagement, analysis and practical problem‑solving. You will manage your own caseload and play a key part in building trust, navigating sensitive issues, and helping partners move ideas towards delivery.

Key responsibilities include:

• Promoting the Rural Housing Enabling service across Dorset
• Supporting communities to understand evidence of local housing need
• Identifying and helping to progress potential affordable housing sites
• Supporting early stages of scheme development through to handover

You will not be expected to come with detailed technical knowledge of rural housing policy. Training, mentoring and technical support will be provided, including support from national and local Rural Housing Enabling networks.

Internal Job Title: Sanctuary Support Coordinator

Hours: 35 hours per week (full time). 

Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England. 

Contract: Currently funded until December 2028. 

Salary: £36,191. 

About us 

Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. 

Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary. 

About the role 

Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees. 

This is a dynamic, frontline casework role that spans three core areas of our housing provision: 

• The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts. 

• Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room. 

• Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties. 

About you 

We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants. 

You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language. 

If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you. 

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. 

• This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these. 

• Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification. 

Interviews will provisionally be held on Thursday 11 June

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.

The role

As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.

The focus of the role includes:

• Building high quality, financially sustainable and well-led housing communities
• Ensuring smooth daily running of Keychange supported housing operations, led by sector compliance
• Managing community managers and building relationships for collaborative impact with internal and external stakeholders
• Building a model of support for housing to increase best practice and consistency
• Creating partnerships with other organisations to enable the delivery of support
• Contributing to a hard-working, open and transparent culture which supports continuous improvement
• Liaising with local authorities and statutory agencies to ensure the appropriate interactions with communities

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in managing supported housing provisions, with good knowledge of Supported Housing and Ofsted regulations and sector best practice
• Experience of managing people, providing leadership and empowering development to a team delivering housing support
• Proven ability to build positive relationships effectively with internal stakeholders, external partner agencies and local authorities
• Proven ability to manage multiple priorities and find solutions to operational challenges
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.

Job Purpose

The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.

The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.

Key Responsibilities

Service Leadership & Delivery

• Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
• Ensure services are safe, effective, person-centred, and trauma-informed.
• Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
• Develop and implement service models, policies, and procedures in line with best practice.
• Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)

Staff Management & Development

• Recruit, supervise, and support a multidisciplinary team.
• Provide regular supervision, appraisal, and professional development opportunities.
• Promote a positive, inclusive, and reflective team culture.
• Manage performance, absence, and wellbeing of staff.

Safeguarding & Risk Management

• Act as the safeguarding lead for the services.
• Ensure robust safeguarding practices are implemented and maintained.
• Oversee risk assessments and risk management processes for residents and service users.
• Respond effectively to incidents and ensure learning is embedded.

Partnership Working

• Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
• Represent Treasures Foundation in multi-agency meetings and forums.
• Support pathways into and out of services to ensure continuity of care.

Compliance & Quality Assurance

• Ensure services meet all regulatory and contractual requirements.
• Monitor service performance, outcomes, and quality standards.
• Lead inspections, audits, and reporting processes.
• Maintain accurate records and data in line with GDPR and organisational policies.

Financial & Resource Management

• Manage service budgets effectively, ensuring value for money.
• Oversee staffing rotas and resource allocation.
• Contribute to funding reports and support future funding opportunities.

Service Development

• Contribute to the growth and development of Treasures Foundation services.
• Identify gaps and opportunities to enhance provision.
• Support the development of innovative approaches to supporting women with complex needs.

Person Specification

Essential

• Significant experience managing services in substance misuse, housing, or related fields.
• Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
• Experience of leading and developing teams.
• Knowledge of safeguarding practices and risk management.
• Experience working with multi-agency partners.
• Excellent communication, leadership, and organisational skills.

Desirable

• Relevant professional qualification (e.g. social work, health, housing, or management).
• Experience managing detox or residential services.
• Knowledge of the criminal justice system and pathways.
• Lived experience (or strong understanding) of the challenges faced by the client group.

Core Values & Expectations

• Commitment to empowering women and promoting dignity, respect, and equality.
• Ability to work in a compassionate, non-judgmental, and strengths-based way.
• Alignment with the mission and values of Treasures Foundation.

Additional Information

• The role may require occasional evening or weekend work in emergency situations
• An enhanced DBS check will be required.

Salary: £35,850 (London) / £32,109 (National) per annum
Hours: 35 hours per week
Contract: Fixed-term (maternity cover until August 2027)
Benefits:
- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Communications Officer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website. 
Interested in being a Communications Officer at the NHF?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:

- You will have the opportunity to craft messages on our vital work, ranging from ending homelessness to building safety.
- You will be responsible for your own project areas, creating and implementing communications plans and strategies.
- You will manage your own newsletters and be responsible for content on the website on your projects.
- With your strong writing skills, you will take complex information and share it with our members.

The successful candidate will:

- Have experience of developing and implementing communications plans to support projects and campaigns.
- Be able to devise and deliver content and communications plans.
- Have excellent writing and copywriting skills.
- Be able to advise colleagues on how to communicate effectively with target audiences.
- Be skilled in summarising complex information into clear coherent messages that different audiences can understand.
- Be capable of measuring communications impact and evaluating reach.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Completing our Application Form
To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 31 May 2026
Interview dates: w/c 8 June 2026

Caritas Social Action Network

Policy and Public Affairs Officer (maternity leave)

Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.

Contract: full-time, to cover a team member’s maternity leave

Salary: £30,00

Closing date: Tuesday 26 May at 12 noon

Interview date: Thursday 11 June in person, in London

CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.

Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.

The key responsibilities of the post are:

1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.

2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,

3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.

4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.

5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.

6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.

7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.

8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.

9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.

The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.

CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

This is an exciting opportunity to lead the Sussex Community Housing Hub team in providing technical advice and support to communities engaged in rural and community led housing projects.

Community-led housing involves local people playing a leading and lasting role in solving housing problems, creating genuinely affordable homes and strong communities.

You will be working in conjunction with other members of the Hub to help deliver quality affordable housing schemes that these communities are truly proud of.  

The role

This is a senior, externally facing post reporting to the Chief Executive. You'll manage a caseload of community-led housing projects, lead a small team of advisors, and work in partnership with communities, parish councils, housing associations, local authorities, landowners, and developers across East and West Sussex.

You'll also play a part in shaping Druv Homes, AirS's emerging housing association.

What you'll be doing

• Guiding community groups through all stages of the housing development process — from vision and site identification through to planning, funding, and scheme delivery
• Advising on site selection, RP partnerships, planning applications, S106 agreements, and funding strategies (both capital and revenue)
• Building and managing relationships with a wide range of partners — communities, RPs, local authorities, planners, developers, and agents
• Supporting communities to access funding and drafting bids where needed
• Overseeing professional advisers (architects, engineers, etc.) commissioned by community groups
• Leading project team meetings, maintaining project plans, and problem-solving
• Contributing to lobbying and sector advocacy alongside national partners
• Keeping pace with policy and legislative changes in affordable housing and community-led development

What we're looking for

Essential:

• At least 5 years' experience in affordable housing development
• A relevant degree (surveying, building, business management or equivalent experience)
• Proven track record in project management and scheme delivery
• Experience working with local authorities, RPs, and community organisations
• Team management experience
• Strong analytical, communication, and negotiation skills

Desirable:

• Experience of rural affordable housing and community-led models e.g. Community Land Trusts (CLTs)
• Knowledge of rural housing policy
• Background in the not-for-profit sector
• Experience reporting to boards or executive teams

Practical

The role is based in Lewes with hybrid working. Regular but infrequent travel across East and West Sussex is required — a driving licence or equivalent transport access is essential.

For more information about the role and the organisation download the Job Description, Person Specification and AirS Prospectus.

Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)

Location: The GAIA Centre (Lambeth, London)
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent

Hours: 37.5 hours per week. The working pattern is 9am – 5pm Monday – Friday. Occasional late early shifts: 8am-4pm or late shifts: 1pm – 6pm on a rota basis to cover duty (approximately 2-3 days a month). Flexibility on how the hours is spread across the week within these times.

The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:

· Close working relationships with Housing colleagues 

· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on 

· Specialist support for survivors at the moment of crisis 

· Provision of advocacy; supporting survivors to access safe accommodation 

· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager 

The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.

The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 June 2026

Interview Date: 8 and 9 June 2026