Area manager jobs in maple cross, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Peaceful Solutions, we believe in the power of retail to change lives. We’re on the lookout for an Area Manager to drive success across our vibrant charity shops in NW London. This is your chance to be at the heart of a purpose-driven retail team, supporting our mission to help the local community and generate unrestricted income to fund conflict resolution Services.
Hours: 40hrs per week over 5 days
Contract: Permanent full time
Line Manager: CEO
Duties and responsibilities:
1.Lead and Develop Shop Teams
You’ll provide inspirational leadership to a team of Shop Managers and volunteers, supporting them to reach their full potential. This includes overseeing recruitment, training, regular one-to-one meetings, and performance management to ensure each shop team is motivated and high-performing.
2. Drive Sales and Maximise Profit
You will be responsible for achieving and exceeding income targets across multiple retail sites. By analysing performance data, reviewing pricing strategies, and identifying local opportunities, you’ll help each shop reach its full potential, delivering vital funds for the Centre for Peaceful Solutions (CPS).
3. Support and Deliver the Retail Strategy
Working closely with the CEO and Administrative Officer, you’ll play a key role in implementing our Retail Strategy and Business Plan. You’ll help shape the operational direction of our charity shops, ensuring consistency, innovation, and alignment with organisational goals.
4. Ensure Operational Excellence and Compliance
From shop floor standards to back-office processes, you’ll ensure that all shops adhere to charity policies, health and safety regulations, and industry best practices. You’ll also support Gift Aid performance, stock management, merchandising and customer service.
5.Build Relationships and Promote the Brand
You’ll act as an ambassador for Peaceful Solutions in the community, building positive relationships with local stakeholders and supporters. You’ll work to increase engagement, generate quality stock donations, and ensure our shops are seen as welcoming, professional and community-focused.
6. Provide Flexible Shop Cover and Support Growth
This field-based role requires flexibility across seven days. You’ll provide cover during staff absences and be involved in launching and supporting new shops as we expand across London
Person Specification:
We’re looking for someone who:
• Brings proven experience in retail management, with 3-5 years in a charity shop
• Is a confident people manager with a passion for coaching and motivating teams
• Thrives in a dynamic, field-based role
• Understands the power of community engagement and high-impact visual merchandising
• Is hands-on, proactive, and solution-focused
• A full clean driving licence and access to your own vehicle
Benefits:
• Salary £40,000 rising to £42,,500 after 3 months probationary period.
• A collaborative, supportive work culture
• Pension
• Company sick pay
• The satisfaction of knowing your work supports The Centre for Peaceful Solutions in delivering a programme to provide conflict resolutions services.
Field-based across our shops in NW London (one shop in west London)
About you
You have a passion for nature conservation and want to see more scaled up and urgent global action for plants and fungi. You will have some level of botanical knowledge and experience in the global conservation or environment sector, with the ability to work cross-culturally and effectively engage with key stakeholder and partners. This will include working with our existing partners and those in the Global IPA network (GIPAN).
You will be able to demonstrate good programme development and management skills, have some knowledge of capacity building through e.g., training and knowledge and skill sharing, and can confidently build a programme of work that integrates locally led action into conservation activities.
This role offers the opportunity to develop and implement a programme of work that has a critical role in protecting and restoring wild plants and fungi and to promote sustainable and ethical conservation practices globally.
About the role
Plantlife pioneered the development of the Important Plant Area (IPA) criteria to identify the best sites of international significance for wild plant diversity – there are now 3,000 globally. These sites have rare and threatened plant species, exceptional botanical richness and threatened habitats. Once identified, IPAs help to target conservation actions and sustainable management of plants.
Plantlife has continued to be a proud advocate of the IPA programme and expanding the network of IPAs and increasing the delivery of management and actions at these sites are now key priorities of the Global Programme’s five-year plan. This has created an exciting opportunity to join the Global team in a new role – Global Important Plant Area Manager – to shape and oversee the strategic development of the IPA programme.
Working with the Head of Global, the postholder will be responsible for strengthening and expanding the IPA programme, building capacity (e.g., through training) and working with partners (e.g., Royal Botanic Gardens, Kew) to increase the number of IPAs identified. The role will also help to support the global plan of delivering more conservation action across IPAs, focusing on a “whole of society” approach.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The Youth Endowment Fund
Programme Manager
Reports to: Programme and Impact Lead
Salary: £44,200
Contract: 18-month fixed term (Full-Time)
Location: Central London, Hybrid*
Closes: Monday 14th July 2025 at 12pm
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
Key Responsibilities
Deciding which projects, we should fund and evaluate is key, as is making sure we deliver our funding and evaluations to the highest standards. Our Programme Managers are responsible for identifying, assessing, funding and supporting programmes designed to prevent youth violence.
Programme Managers at YEF come from all walks of life. We look for individuals who may have experience in the youth sector, children’s social care, policing, criminal justice, education or how to involve local residents in making decisions about their own neighbourhoods.
As a Programme Manager at YEF, you will work very closely with our evaluation team to make sure we learn from what’s being implemented and that the organisations we fund are prepared and excited to work with us to find what works.
To achieve this, you will:
· Make sure we choose the best organisations to work with by assessing funding applications, critically appraising delivery plans and budgets, getting to know potential grantees and conducting site visits. These assessments will help you form recommendations to our senior leadership team about which opportunities to pursue.
· Work closely with grantees, external evaluators and our own evaluation team to ensure that the activity we are funding will be evaluable. This requires you to support and advise grantees on how to work in the context of an evaluation – usually, a randomised trial (you don’t have to have experience working on a randomised trial in the past, but it helps!).
· Build strong relationships with our grantees and provide them with ongoing management and support through the life of their funding. You will also be responsible for monitoring the performance of grantees and ensuring targets are met and any project risks are effectively mitigated.
· Think carefully about how we find the best projects to fund and evaluate, ensuring we can best find what works to keep children safe. To do this you might need to work with colleagues to spot where there has previously been a lack of evidence about what works (we will help you with this!). You would project manage these projects so they are excellently delivered – on time, within budget, and to a high standard. You will help to determine what our commissioning processes aim to achieve and design grant application processes to achieve it.
· You’ll manage our engagement with potential grantees to make sure we are attracting a diverse and promising portfolio of organisations to apply.
· Report to our team and external stakeholders regularly on how well the projects we are funding are going, spotting where grantees need support and coming up with how we can best provide that support.
· Represent the Youth Endowment Fund at external events, including reporting and presenting to our Grants and Evaluation Committee, who approve all our funding decisions.
About You
You are this sort of person:
- You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference.
- You want to work in a job that makes young people safer. This issue matters to you. You don’t need extensive experience in grant making, you just have to be committed to learning it. You should be keen to learn about the sectors we work with, the challenges facing young people and what organisations face when implementing programmes.
- You have experience in one or more of the following areas: policing, education, criminal justice, social care or the youth sector.
- You have a strong understanding of challenges that organisations face in delivering projects. You must also be a really good project manager, great at managing and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works.
- You have incredible judgement. You are able to reach sound and considered judgements about the viability and suitability of applicants based upon our given criteria, often using detailed written and financial information, and are able to deliver constructive feedback to organisations. You can also identify when things aren’t going to plan and be proactive with sharing observations and recommendations.
- You are an optimiser. You look for solutions and think creatively to overcome challenges. You are curious, hungry to learn and always looking for ways to improve processes and increase efficiency and impact.
- You love well-designed systems. You are committed to designing and maintaining the best systems to make sure we manage our commissioning processes well. You know this is critical to effectively managing multiple, large-scale funding programmes and competing priorities.
- You are an excellent communicator. You have the ability to convey information clearly and effectively—both in writing and verbally. You understand the importance of strong communication in fast-paced decision-making and thrive in a busy, collaborative team environment.
- You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level inside and outside the organisation and have managed large networks of stakeholders with different interests and priorities. You are excellent at customer service and can professionally handle issues that come up within your grant portfolio.
- You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
- You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
We’re also keen to hear from applicants with a strong understanding of evaluation methodologies—particularly Randomised Control Trials (RCTs)—and experience either directly supporting or overseeing programme delivery within an evaluation context.
It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
This position will require a DBS check to be performed, but a record is not a block to performing this role.
Hybrid Working Details
The office is based in Central London, but you don’t have to be. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV, and a cover letter answering the specific questions below, please also complete the monitoring form by clicking the "Apply for this" button by 12pm, Monday 14th July 2025.
If you have specific expertise in any of our sectors, we want to hear about it in your cover letter. Applicants must answer the following questions as part of their application to be considered.
Application Questions
1. The Programme Manager role involves overseeing several projects at once and juggling many different tasks simultaneously. Can you give us an example of where you’ve had several competing priorities, what project management techniques you used to stay on top of your tasks, and what the outcome was?
2. Can you give an example of when you have had to manage multiple partners in a project and resolve conflicting positions? Can you explain how you went about this and what the outcome was?
Interview Process
This will be a one stage panel interview process. Interviews will take place in the week commencing 21st July 2025.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
· £1,000 professional development budget annually
· 28 days holiday plus Bank Holidays
· Employee Assistance Programme – 24hr phone line for free confidential support
· Volunteering days - 4 half days per year
· Death in service - 4 times annual salary
· Flexible hours. Core office hours 10am – 4pm
· Financial support including travel and hardship loans
· Employer contributed pension of 5%.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact?
We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in South London . We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays.
BHF’s vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It’s more important than ever that we build on our fundraising expertise to raise vital funds to save more lives.
We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate:
- Knowledge and experience of building relationships with a variety of diverse audiences- from indviduals to senior corporate leaders - to achieve financial targets.
- Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters.
- The ability to effectively manage multiple and competing priorities to meet deadlines.
- Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
- Curious and data driven to provide insight and analysis to identify and nurture opportunities.
- Creative thinker with exceptional problem-solving skills.
About the role
Across your geographic area of South London:
- Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects.
- Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential.
- Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities.
- Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity.
- Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship.
- Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall.
- Promote BHF’s activities and campaigns to raise awareness and drive income.
You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact.
This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last.
Working arrangements
This is a field-based role covering South London which includes post codes:
- CR (Croydon) covers Croydon, South Croydon, Caterham, Mitcham, Coulsdon, Warlingham, Thornton Heath, and Purley.
- DA (Dartford) covers Dartford, Bexley, Erith, Greenhithe, and Swanley.
- KT (Kingston upon Thames) covers Kingston upon Thames, New Malden, Surbiton, Chessington, and Epsom.
- SE (South East London) covers Bermondsey, Deptford, Greenwich, Lewisham, and Peckham.
- SM (Sutton) covers Sutton, Carshalton, and Wallington.
- SW (South West London) covers Battersea, Chelsea, Clapham, Fulham, and Wimbledon.
- TW (Twickenham) covers Twickenham, Richmond, Teddington, and Feltham.
You'll need to live in (or within easy commuting distance which is defined as 1 hour from) South London region, or be able to relocate to this region.
This role requires regular travel within the area, and occasionally to other parts of the UK.
You must have a full UK driving licence at the time of application with access to your own vehicle.
There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.
What we can offer you
Our generous staff benefits include:
- 30 days annual leave plus bank holidays
- Private medical insurance
- Private dental health cover
- Contribution towards gym membership
- Pension with employer contribution up to 10%
- Life assurance
We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme.
Interview process
This will be two stage interview process. The first stage interview is planned for w/c 9 June 2025.
Our vision is a world free from the fear of heart and circulatory diseases.

MAIN RESPONSIBILITIES
•Serve as the organisations designated DPO as per UK GDPR requirements.
•Monitor internal compliance with data protection laws and conduct regular audits.
•Advise on data protection impact assessments (DPIAs), especially for projects involving sensitive health data and cross-border data transfers.
•Develop and maintain data protection policies, procedures, and training programs.
•Act as the main point of contact with the Information Commissioner’s Office (ICO) and respond to data subject access requests (DSARs).
•Work with field teams and local partners to ensure data protection standards are upheld in challenging operational environments.
•Provide guidance to staff and partners on the lawful basis for data collection, retention schedules, and consent mechanisms.
•Conduct regular training and awareness sessions for all staff, tailoring to job function and location.
•Support incident response and breach reporting processes in line with legal requirements.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
•Strong understanding of UK GDPR, Data Protection Act 2018, and other relevant legislation.
•Hands-on experience responding to Subject Access Requests (SARs), managing data breaches, and liaising with regulators (ICO)
•At least 3 years of experience in a data protection or compliance role, preferably within the charity, NGO, or healthcare sectors.
•Experience handling sensitive personal data, including health and biometric data.
•Ability to interpret complex legal requirements and translate them into practical guidance.
•Strong communication skills and cultural sensitivity, especially in cross-cultural and humanitarian contexts.
•Demonstrated ability to manage competing priorities and work collaboratively across teams.
Preferred Skills and Competencies:
•Data Protection Officer certification (e.g., CIPP/E, BCS,GDPR Practitioner or equivalent).
•Experience working with or in the Middle East region.
•Familiarity with international humanitarian data ethics, especially when working in conflict zones or with at-risk populations.
Flexibility:
Ethos:
•Support the mission & values of MAP.
•Support and promote diversity and equality of opportunity in the workplace.
•Represent and be an ambassador for MAP.
•Commitment to anti-discriminatory practice and equal opportunities.
•An ability to apply awareness of diversity issues to all areas of work.
•Abide by organisational policies, codes of conduct and practices.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
Other desirable experience:
•Experience of not-for-profit/INGO environments
•Experience with humanitarian issues, particularly those in Palestine
Disclaimer
Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.
OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.
A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the 32 London boroughs.
You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency.
You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers. A special opportunity will be engaging London churches that have partnered with our sister ministry, Billy Graham Evangelistic Association for the June 2025 God Loves You Tour London.
You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.
You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.
This role is based in region, and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.
In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Welcome to Retail with a difference
What if every sale you made, every display you created, every customer you enticed in, made a difference to someone’s life? And to your local community? Here at a Princess Alice shop, it does.
We are a quality retailer with care at our core. Every sale you make, makes a world of difference to the patients we support – and their families and friends. We are on over 40 high streets, turning takings directly into outstanding care.
As an Area Manager, you are our Ambassador on the high street, and we never forget that. We are big enough to support you with professional distribution, campaigns and training, yet small enough for you to see the real impact your work has. Every day, our Customers know us, value the quality of our offer and are proud of turning their purchases into priceless care.
About the role:
You will lead and support shop teams made up of paid and voluntary staff across your designated area. You will take full accountability for the profit of a mixed portfolio of shops; this accountability extends to all income streams and controllable shop expenses. You will also be instrumental in developing and delivering, through your teams, high levels of supporter experience through well-presented shops and excellent supporter service. You’ll work closely with other Hospice colleagues in the day to day running of the business and contribute to all future development.
This is a full time, field-based role. You will have an office base but the majority of the working week will be spent in shops so you will travel daily between your shops.
You’ll need to hold a current driving license (maximum 6 penalty points). The role also includes working ad hoc weekends, as needs of the business require.
About You:
This position will suit an experienced Area Manager with a background in charity; however, we welcome applications form professionals with a solid background and transferable skills from the retail industry.
With proven people management experience, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in IT skills.
You will be self-motivated, able to handle conflict, problem solve and develop working relationships at all levels. Additionally, you will be extremely well organised, flexible and able to manage several tasks simultaneously.
As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
- Training support and development opportunities
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
If you are a dynamic and organised person and you feel you have the skills and experience for the role, we would love to hear from you!
Discover a career where retail means more. The difference is You.
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Area Manager
We are seeking an experienced and dynamic Area Manager to join the Operations team covering West Midlands, West Mercia, and Rochdale. This is a home-based role but regular travel throughout the area will be required.
Position: 6190 Area Manager
Location: Remote/Birmingham
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £51,174.14 per annum, this role also currently attracts £5,000 per annum Contract Allowance
Closing Date: 9th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an Area Manager, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.
As an Area Manager, you will:
· Lead the service team to deliver excellent support to victims.
· Retain, maintain, and improve current commissioned contracts and secure additional funding.
· Develop and implement business and social value improvement plans.
· Foster a sense of shared purpose and value among team members.
· Generate and communicate strategic vision for services delivered in partnership with funders.
· Monitor local opportunities and maintain relationships with funders and stakeholders.
· Develop budgets and monitor costs to ensure best value and resource use.
· Act as the public face within the region, managing strategic relationships.
· Promote and lead innovative approaches to improve support for victims.
· Contribute to the wider work of the charity, shaping campaigning and service design.
About You
Ideally, you will have proven leadership experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.
You must be capable of managing a demanding workload and balancing multiple demands efficiently.
Experience in effective partnership working and delivering innovation and change is essential. Strong communication skills are required, including the ability to prepare contract bids, deliver presentations, and develop publicity materials
You will need:
· Proven service delivery success
· Leadership of diverse, multi-site teams
· Budget and finance management experience
· Knowledge of relevant government policy
· Change management expertise
· Understanding of legal and ethical requirements for charities
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
· Flexible Working Options: Including hybrid working.
· Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
· Birthday Leave: An extra day off for your birthday.
· Pension Plan: 5% employer contribution.
· Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
· Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
· Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
· Wellbeing Support: Employee assistance programme and wellbeing support.
· Inclusive Networks: Access to EDI networks and colleague cafes.
· Sustainable Travel: Cycle to work scheme and season ticket loans.
· Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Manager, Team Leader, Project Manager, Case Manager, Service Manager, Service Delivery Manager, Service Lead, Service Deputy Manager, Deputy Service Manager.
Please note this role is being advertised by NFP People on behalf of our client.
Are you our new Grants Manager?
- Are you committed to defending human rights and human dignity, and interested in issues affecting marginalised and excluded people?
- Are you passionate about social justice and believe in the agency of people to create change?
- Do you have a personal and/or professional connection to one or more of our priority areas, and experience or understanding of grant making?
- Are you emotionally intelligent and able to form and develop strong working relationships with a range of individuals and groups?
If so, then you might be the right person to join the AB Charitable Trust at this exciting time.
Our priorities and approach
- The human rights framework
- The criminal legal system
- Migrants, refugees and people seeking asylum
- Access to justice
The A B Charitable Trust exists to promote human dignity and defend the human rights of the most marginalised and excluded people. Our approach is founded on liberal principles of universalism and human rights. We believe in justice, not charity. For us, this means supporting work that promotes rights and does not diminish dignity. It also means supporting efforts to change the systems that shape the lives of marginalised and excluded people in pernicious ways. We have a particular interest in work that uses the law to address inequities and injustices.
Our journey
The Trust was founded 35 years ago to promote and defend human dignity. Since then, we have given over £47m to organisations, and this year we will spend some £10m. We have significantly increased our grantmaking over recent years and intend to continue on a trajectory of growth. This role will join us as we look to the longer term future and begin to develop a new strategy that will build on all that is being achieved through our current strategy, which ends in 2027.
We are excited by the future and are fortunate to have a modest but growing budget which is expected to reach £15m by 2027. But we are realistic about the challenges involved. The areas we work in are highly politicised and the need is ever increasing, which is why it is important that we attract candidates who are able to help us navigate these waters and who can contribute to maximising our impact at this critical moment.
About the role and you
The key purpose of this role is to:
- Effectively manage a portfolio or grants across all of our priority areas
- Work closely with the team, grant holders and Board members, developing strong and supportive working relationships
- Contribute to the development of our new strategy and be committed to our values and share our aspirations around best grantmaking practice
The new Grants Manager will need to be genuinely interested in grantmaking in our priority areas and will have the curiosity to learn and develop new areas of knowledge and expertise. You will need to be able to demonstrate a passion for the work of small, grassroots organisations, have emotional intelligence and strong communications skills, and also be genuinely excited about joining our team.
This could be the right opportunity for a range of potential candidates. We value the knowledge and expertise gained through lived experience of social injustice alongside sector experience. We’re not looking for a seasoned grant maker but you will need to bring commitment to our work and vision, demonstrate experience of seeking to bring about change on tough issues, and have experience of one or more of our priority areas.
If you would like to have an informal discussion about the role then please contact Allyson Davies, who is advising on this appointment.
We value, welcome and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, sex, gender identity and expression, sexual orientation, and social background.
A B Charitable Trust exists to promote human dignity and defend the human rights of the most marginalised and excluded people.
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
Join Our Team as an Office Manager at hyh!
Are you passionate about creating a positive and efficient work environment? We are looking for a dedicated Office Manager to be at the heart of hyh, ensuring our office runs smoothly and our workplace remains inclusive, safe, and effective for all employees and volunteers.
In this pivotal role, you will oversee office management, facilities, and Health and Safety, while also serving as our primary contact for external IT and Data Protection suppliers.
As a key member of our Leadership Team, you will embody hyh’s values and contribute to making our organization an exceptional place to work, driving outstanding results for young people. If you are ready to make a significant impact and lead by example, we want to hear from you!
What can we offer you?
- A supportive, knowledgeable team and organisation
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Interview Process
Inteviews to be held WC 7th July 2025 If succesful to next stage a personal interview will be held date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
Service Manager
Service: Change4Life Service, London
Salary: Starting at £40,669, rising to £44,933 FTE per annum, inclusive of the inner London weighting
Location: Kensington, Chelsea and Westminster, W10 (Hybrid, 2 days in the office)
Hours: 37 hours per week (full-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Change4Life takes a holistic and community-based approach, improving and promoting the physical and emotional health & wellbeing of children and their families with a lasting impact.
You will join a dynamic service that takes a preventative and whole systems approach to tackling childhood obesity and health inequalities at a time when supporting disadvantaged members of our society is more essential than ever.
As a Service Manager, you’ll be passionate about transforming the lives of children, young people and their families and leading a team to do the same. Sharing and embracing the Public Heath agenda, you will work with local authorities to promote national and local public health priorities including healthy eating, physical activity, oral health and emotional wellbeing. You will play a leading role in Change4Life’s mission to:
• Lead an innovative service with a holistic approach to promoting health and wellbeing
• Align with other services that promote similar messages
• Promote a whole systems approach to reduce health inequalities
• Be responsive and flexible to the changing needs of families and staff
We strive for continuous improvement and as a valued member of an innovative team you will actively contribute to service development. You’ll undertake staff training and evaluation to ensure children, young people and families are healthy in all settings, supporting them to thrive where they live, learn and play.
Main Requirements (for details check the job description and person specification):
· Service Delivery
· People Management
· Outcomes and Quality Management
· Business Management
· Business Development and Partnerships
· Co-production and Volunteering
· Undertake HR and complaint investigations
· Comply with Family Action’s Health and Safety Policy, and Data Protection Policy
· To work flexibly as may be required by the needs of the service.
· Commitment to equal opportunities, diversity and equality.
· Ability to align with and support Family Action’s mission and values.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Benefits:
· An annual paid leave entitlement of 30 working days plus bank holidays.
· Up to 6% matched-pension contributions. - flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
· Enhanced paid sick leave and paid family leave provisions.
· Eye care and winter flu jabs vouchers,
· Cycle to work scheme,
· Investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Follow to link to our Careers Hub and click the “Apply Now” link to fill out our digital application form
· Closing Date: 13th July Closing date at 23:59
Interviews are scheduled to take place from 23rd July 2025, with slots throughout the working day and early/late slots available.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHA is an international NGO, representing over 400 civil society and patient organisation members in over 120 countries. We are committed to eliminating viral hepatitis, a devastating disease that affects more than 300 million people and is now the second most deadly infectious disease in the world.
We are seeking an experienced project manager to lead WHA’s delivery of the SAFEStart+ project. Focused on accelerating the elimination of mother-to-child transmission (EVT) of HIV, syphilis, hepatitis B, and Chagas disease in endemic areas. The project will focus on demand generation, adoption and scale-up of innovative EVT programmes through strong community and stakeholder leadership. It will do this in part, through understanding the values and preferences of stakeholders, addressing barriers around awareness and stigma and discrimination, providing training to both community groups and health care workers and undertaking community led monitoring. These community led-activities will run alongside work in countries to strengthen health systems and supply chains and address gaps in product access.
The duties and key responsibilities of the Community Implementation Manager include:
- Plan and coordinate WHA activities related to the project to ensure that goals and objectives are accomplished within prescribed time and funding parameters.
- Manage community implementation partners within project countries, working closely with them to develop advocacy and awareness strategies, implement community-based research , monitor budgets in line with approved policies and measure impact.
- Support the coordination of global and country community advisory boards.
- Be the main point of contact for all project partners, fostering positive working relationships to ensure effective coordination throughout the projects’ lifecycle.
- Support capacity building efforts for community groups and health care workers in project countries.
- Work with teams across WHA, including communications and advocacy, to ensure the project outcomes are being appropriately disseminated.
- Coordinate all internal and external reporting related to the project.
There will be the opportunity for occasional international travel as part of this role.
General responsibilities:
- Uphold the values of the organisation and support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broader work of the WHA programmes team.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practice.
- Treat with confidentiality any personal, private or sensitive information about individual organisations and or partners or staff etc.
About you
We are looking for an experienced project manager with the below skills and experience.
Desired experience
- Proven track record of delivering complex community-led projects across multiple countries or locations.
- Considerable experience in project management.
- Experience in working with community groups and with people and organisations from different cultures.
- Strong understanding of community and global health, with experience in HIV and/or maternal and child health highly desirable.
- Familiarity with a range of demand generation and awareness raising strategies.
- Experience of community-led monitoring and community-based research.
- Fluent in Spanish (desired but not essential).
Skills and abilities
- Confident in communicating with people from different cultural backgrounds.
- A self-starter who works both independently and across departments as part of a team.
- Ability to confidently engage with a range of stakeholders and global institutions.
- Proven ability to work to tight deadlines and prioritise work effectively.
- Ability to communicate complex issues simply.
- Strong critical thinking and problem-solving skills to plan, organise and manage resources for successful completion of community driven projects.
Why join us?
You will be part of a small, driven and highly passionate team who are experts in what they do, and work with partners who are similarly committed to hepatitis elimination and improving the health of communities. We offer a flexible working environment, generous holiday allowance, and the satisfaction in knowing that your work will really make a difference to communities around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Advice Services Manager
Responsible to: Operations Manager
Hours: 35 hours per week
Salary: £36,000 - £42,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.
The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.
In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff and partner organisations.
- Creating a positive working environment in which equity and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
- Maintaining a small personal caseload (approximately one to two days’ work per week).
- Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.
The deadline for applications is 6th July 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.
The client requests no contact from agencies or media sales.
Position: Data Operations Manager (Technology/IT)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Data Operations Managers sit within Product and Systems Management team.
Our Data Operations Managers have a key role in ensuring our end to end processes are working through our central CRM system. These processes include the processing of our income through the system such as Gift Aid, regular giving and special events, Direct Debits.
This role also ensures our end to end data flows are fit for purpose and that data within it are clean, accessible and available.
This role is responsible for:
- Custodian of our CRM data and responsible for major data import/export into the system including data validation, de-duplication, cleansing and fixing of data throughout the multiple data systems.
- Responsible for the curation and management of import and export routines of key fundraising data using appropriate tools.
- Responsible for forming and managing how the functions work within the Organisation to build key relationships with key data users to ensure data is correctly ingested
- Responsible for defining and setting standards and principles of data use in the system and fully enforcing these principles across the Organisation and to suppliers.
- Maintenance of legacy systems and processes where necessary
For this role we’re looking for:
- SQL (SSIS, SSRS) knowledge
- Knowledge of Dynamics CRM 365 and associated technology
- Working knowledge of KingswaySoft
- Knowledge of deduplication techniques
- Proven data management skills and experience
Closing date for applications: 9:00am on Monday 14 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre, projects managed include those for older people, youth, children centre services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.
The Role
The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the
Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.
Duties and Responsibilities
Management of the Community Centre
• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.
• Ensure compliance with employment law and that we follow good practice regarding HR.
• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.
• Oversee the maintenance of the building - including building maintenance and improvement
programmes.
• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of
policies and procedures.
Management of staff and Volunteers
• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.
• Ensure effective management of HR including recruitment, supervision and development of
employees, contractors, and volunteers, including carrying out DBS checks as
necessary.
• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.
Working with Others
• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.
• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.
• Prepare reports for funders, PRM and annual general meetings.
PR/Marketing and Fundraising
• Oversee the development and implementation of an income generation & marketing strategy.
• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.
Financial management
• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.
• Code invoices to ensure that income and expenditure is allocated to correct projects.
• Ensure best practice in all financial matters.
Project Management
• Support and oversee the continued delivery of high-quality services and activities.
• Devise and implement robust impact monitoring and evaluation strategies for all projects.
• Ensure all projects are correctly risk assessed and supported.
Edward Woods Community Centre has a small team of employees, tenants, volunteers and a
wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.
Closing date: 29th June, with interviews taking place from the week commencing 7th July.
To apply, please submit a CV and a cover letter detailing how you meet the criteria outlined in the person specification.