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Citizens Advice Southwark, Southwark (On-site)
£32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Work on a range of different services providing direct advice to the public and fast track through the training programme within 6 months.
Posted 5 days ago
Top job
Oundle School, Peterborough (Hybrid)
Up to £60,000 per annum
An exciting opportunity for a dynamic relationship manager who is highly motivated, creative, and intellectually curious to join our team.
Posted 3 days ago
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Social Workers Without Borders, Remote
£45,000 - £50,000 per year
Social Workers Without Borders are recruiting a Managing Director to have operational oversight and deliver strategic objectives
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Young Roots, London (Hybrid)
£29,145 per year
Are you passionate about supporting young asylum-seekers and refugees to make change happen?
Posted 4 days ago Apply Now
Closing in 6 days
All Nations Christian College, Ware, Hertfordshire (On-site)
£26,523 per annum
Develop and implement a new marketing strategy to enable the college to achieve its global mission.
Posted 2 weeks ago
Money Ready, London (Hybrid)
£32,480 FTE per annum pro rata
Programme Trainer - London
Posted 2 days ago
Church Army, Broomhall (Hybrid)
£64,147 per year
Church Army are looking for the right leader who has the heart of an evangelist, and also have some significant executive leadership skills.
Posted 5 days ago
St Giles Hospice, Lichfield (On-site)
£25,947.5 per year - pro rata for part time hours
Posted 2 weeks ago Apply Now
Ethical Property Foundation, Farringdon (On-site)
£34,200 per annum for three days per week
Head of Property Services to build up our affordable consultancy and support our Charity's advice and education programmes
Posted 4 days ago Apply Now
St. Peters Hospice, Brentry (Hybrid)
£31,500 - £35,000 per year, dependent on experience
Posted 6 days ago
Closing in 6 days
The Baytree Centre, SW9, London (On-site)
£28,000 - £35,000 per year Pro-rated salary - £22,400 - £28,000
Join us to engage our women, supporting them to identify and achieve their aspirations for themselves and for their families.
Posted 2 weeks ago
Forces Employment Charity, Plymouth (Hybrid)
£29,000 per year
AN exciting opportunity to join Forces Employment Charity
Posted today
The Orpheus Centre, Godstone, Surrey (Hybrid)
£34,000 per year
Lead unforgettable events that inspire, connect, and make a difference—join Orpheus as our Special Events Coordinator!
Posted 5 days ago Apply Now
Page 13 of 32
Southwark, Greater London (On-site)
£32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

  • You must be a trained Gateway Assessor
  • Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
  • Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing Date: 9.00 am Tuesday 25 November 2025

Interviews will take place on Friday 28 November 2025

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 10 December 2025
Closing date: 05 January 2026 at 09:00
Tags: Advice / Information, Advocacy, Information Management, Social / Support Work