Area Marketing And Communications Manager Jobs in South Bank, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Knowledge & Information Manager
Salary: £38,000 - £42,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.
Join Our Team!
We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis. This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.
You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.
You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.
Benefits of Working for Crohn’s & Colitis UK
If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About You
You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.
You’ll be:-
- Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
- Experienced in appraising research and translating this for patients and the public
- Proficient in measuring the effectiveness of a promotion and dissemination and use of information
- Working with both our external and internal stakeholders.
- A skilled multi tasker, able to prioritise and meet deadlines.
- And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.
About Us
We're the UK's leading charity for Crohn's and Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life. And, because of the stigma surrounding these conditions, thousands of people are suffering in silence. But we are here to support and champion their cause. We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
How to Apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/
Closing Date: Wednesday 5th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Programmes Manager
Salary:
£32,000 - £40,000 + £2,000 London weighting
Contract:
1 year contract
Hours:
Full time
Location:
London / Hybrid
People can work flexibly as per Bite Back 2030’s hybrid working policy noting that office based employees are expected to be in the office two days per week. Remote staff are required to travel to our London HQ at least once a month; if you are on a remote working contract, your travel to the London office for team days will be paid.
NB: This role will require occasional travel to schools across England.
Reporting to:
Head of Programmes
About Bite Back 2030
We’re surrounded by junk food. From the moment we're born, every second of every day, children are being targeted. Giant companies manipulate them with colourful, cuddly, clever marketing, deceive them with packaging claims and pump products at them that are full of junk. It's become the cultural wallpaper. Now, it risks endangering the health of a generation.
In the UK, nearly a third of children aged 2-15 face a higher risk of food-related ill health in their futures. The good news is, it's preventable. And we're biting back.
Bite Back is a youth activist movement challenging a food system that's been set up to fool us all by:
1) Calling out the manipulation of the junk food giants.
2) Demanding higher standards from food marketing and from everyday food itself.
3) Mobilising and equipping young people in the fight for better food.
We do all this so we can bite back against a global epidemic of food-related ill health.
About Bite Back in Schools
Bite Back has delivered our youth social action programme — Bite Back in Schools— to over 120 schools over the last two years. Working with secondary schools, we have supported over 2,000 11-14 year olds to plan and deliver social action projects to prioritise child health by improving their school food. This could be by making nutritious and sustainable food the norm by increasing the flow of healthy options in their canteens, or by redesigning the school food experience to put healthy options in the spotlight.
With funding awarded from the #iWill Fund, we are recruiting a brilliant cohort of schools who will join the programme in September 2024. Our programme model combines an assembly delivered by a Bite Back young ambassador, five hours of curriculum time sessions for a whole year group, and our ever-popular and impactful School Food Champions (SFC) extra-curricular club. You can read more about our offer for schools here.
Role Description
The Programmes Manager plays a key role supporting our community of schools during their time on the programme. They will support the design and lead on the delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact.
The Programmes Manager will report to the Head of Programmes, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams, working within our Strategy and Delivery Function.
Key responsibilities include:
Relationship management
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Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools.
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Lead communication with all schools, being the first point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (in partnership with our external evaluators).
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Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
Community management
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
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Design and deliver training and webinars for schools.
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Lead on the design and delivery of competitions for schools.
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Drafting of termly newsletters and regular emails to schools.
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Create case studies and collate material to share with our comms and digital teams.
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Encourage teachers and pupils to use the new Bite Back digital platform to share their stories and projects, and take part in broader Bite Back campaigns.
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Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Head of Programmes on the design of these processes.
Project management of systems and operational support
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Manage the SFC inbox, dealing with enquiries from schools and other partners.
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Process invoices related to the programme, liaising between schools and the Bite Back accounts team, and monitoring the monthly total payments made to schools.
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Manage the budget for specific areas of programme expenditure, such as merchandise and Ambassador training.
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Creating and uploading new high quality session plans, resources and materials to our digital platform as required.
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Design and maintain reporting systems to monitor levels of engagement of individual schools, flagging concerns and proactively finding ways to mitigate issues to ensure schools remain on the programme.
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Management of programmes section of Bite Back CRM system, keeping data up to date and accurate, and developing reports to share programme data with team and funders.
Programme design and improvement
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Identifying opportunities to optimise the potential of our programmes and proactively making suggestions for continuous improvement to our user experience, programme design and systems.
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Proactively seek feedback on customer satisfaction, impact and service improvement and use this to inform suggestions for improvements.
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Feed your ideas into programme delivery and development.
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Support new pilots and interventions, including testing innovative ideas on the ground, as requested to enable Bite Back to develop our suite of programmes and maximise opportunities for new work to further our mission across the school sector.
Skills / Experience (required)
The ideal candidate would have the following experience and qualities:
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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A proven record of building relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people and simple to deliver for teachers
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience of youth facilitation and / or delivering training.
You will be able to show the following qualities:
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A bold and open mind - you will be prepared to think differently about issues.
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A level head - you will be comfortable working both reactively and proactively.
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A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
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Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles.
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Resilience - you will be prepared to keep going or as our values say, set back won't set you back.
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A passion for our mission.
Skills / experience (desired):
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Experience of working with CRM systems particularly Salesforce.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience of managing budgets.
Please apply with a CV and a statement answering the questions in the application pack
We kindly ask you to complete our Equal Opportunities Form to make sure we can continue to be as fair and inclusive as possible. Your answers will be anonymous and will solely be used for internal purposes as we strive to be better in our representation of diversity. Applications will be handled in line with our Recruitment Privacy Policy.
Timelines
Applications will close at 23:30 on Sunday 19th May 2024.
Interviews will be scheduled for the week beginning 3rd June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Greenwich Foundation for the Old Royal Naval College is embarking on an ambitious project to become an extraordinary destination. A UNESCO World Heritage Site and an iconic Greenwich landmark, we are an inspiring site steeped in rich history and a passionate community. We foster an inclusive spirit of collaborative working, and value expertise, diversity and creativity. If you are interested in becoming a part of our fantastic team, please see below.
We are looking for two Development Managers to join our Development team focusing on Individual Giving and Trust and Foundation Fundraising.
Please ensure you have fully read the relevant description attachment before applying, irrelevant applications will not be considered.
The Development Manager (Individual Giving) will manage the strategic development of Individual Giving, identifying opportunities to drive growth in this area. The post-holder will oversee the delivery of our Regular Giving programmes and will also manage relationships with high-level donors to identify and securing major gifts.
Applicants must be able to demonstrate the following essential requirements:
- Drive acquisition, retention and growth of Individual Giving at all levels with a particular view to growing unrestricted income from this stream.
- Develop and deliver inspiring Regular Giving appeals, understanding the key motivations of our supporters and in line with the strategic objectives of the organisation.
- Lead on the delivery of all aspects of the Patron programme, in particular stewardship of Patrons and supporting the Head of Development in a strategic review of the programme.
- Collaborate with colleagues across the organisation to grow visitor giving, taking a multi-channel and innovative approach.
- Proactively manage a personal portfolio of prospects and donors to secure mid- and major-level gifts from Individuals, ensuring that tailored moves management strategies are employed to meaningfully move relationships towards solicitation.
The Development Manager (Trust and Foundations) will manage the strategic development of Trusts and Foundations fundraising, identifying opportunities to drive growth in this area. The post-holder will oversee income generation from grant-making organisations and ensure timely reporting to funders.
Applicants must be able to demonstrate the following essential requirements:
- Drive growth of Trusts and Foundations income especially at the five- and six-figure level, with a particular view to supporting unrestricted income and major projects in the organisation’s pipeline.
- Proactively manage a personal portfolio of Trusts and Foundations, regularly meeting and engaging with prospective funders to pitch proposals and check-in around expectations.
- Liaise with key internal stakeholders to develop accurate, compelling funding applications in line with deadlines set by funders.
- Build lasting relationships with funders in order to establish opportunities for multi-year income generation.
- Drive the Trusts and Foundations prospecting process and increase the range of prospects approached for support, utilising prospect research tools and securing introductions from our network.
The client requests no contact from agencies or media sales.
We are looking for an experienced Operations Manager to cover parental leave.
The successful candidate will have accountability for several key areas of operational delivery of BITC’s programmes across England, Scotland and Wales. This role will ensure the high quality and consistency of performance through these aspects of operational delivery and development, working closely with businesses, internal stakeholders and external partners. This role is responsible for leading and managing a high-performing team, delivering programmes and contractual obligations across their patch. The post holder will lead on driving programme/contractual performance (both KPI’s and financial) motivating and inspiring the team. They will also have responsibility for ensuring continued funding from key partners and securing new income; monitoring and reporting on this important activity as it contributes to BITC's vision within a set geographical area or programme/project areas.
The successful candidate will have knowledge and experience of:
· Managing the delivery of contract and programmes to meet contractual obligations
· Working with business, schools and/or community organisations to create beneficial relationships
· Providing leadership, motivation and development for a dispersed team to achieve excellent results for businesses and beneficiaries
· Securing funding for impact programmes
This is a fixed term contract for approximately 10 months to cover parental leave.
The location is flexible - candidates can be based at home or at their nearest BITC office.
The salary level for this role reflects the contractual location and the programme funding. The salary range is £33,120 to 41,000 per annum (regional) and £36,225 to £44,000 London office based.
The role is full-time - 35 hours per week.
Closing date: 26 May 2024 at midnight
Interview date: w/c 3 June 2024
The client requests no contact from agencies or media sales.
About the role
Are you passionate about women’s health and the power of communications to advocate, inform, and influence? If so, we have an exciting opportunity to join us as interim Head of Media and Communications.
In this role, you will play a vital part in the RCOG’s mission to improve the lives of women and girls around the world, through the delivery of creative communications campaigns and high-impact media stories. You will promote our guidelines, research and reports to support their use around the world to deliver high quality, safe and compassionate care for women.
Leading our busy press office, you will have opportunities to shape the media agenda on critical women’s health issues and champion the voices of women and girls through creative story-telling. Your social media expertise will ensure we are effectively listening to and engaging our members, partners and the public.
You will enjoy building and managing relationships with stakeholders to deliver opportunities for partnership working – including national health organisations, other Royal Colleges and women’s health charities. You will have excellent strategic judgement and be confident to advise senior College stakeholders on high profile and sensitive issues.
Reporting to the Director of Communications, you will line manage our Senior Media and Communications Officer and work closely with colleagues in our policy, public affairs and marketing teams to help ensure the College’s external affairs work is integrated, coherent and impactful.
Responsibilities
- Lead the delivery of our annual media and communications plan, including priority campaigns in partnership with marketing, policy and public affairs colleagues
- Oversee our busy press office, ensuring we maintain strong media relations and are achieving high impact coverage on College priorities
- Deliver proactive external communications to promote awareness and impact of RCOG programmes, projects and products
- Ensure we are effectively using our social media and digital channels to listen, engage and influence, including production of videos, podcasts and webinars, etc.
- Build strong relationships with partners and stakeholders to gather intelligence and identify partnership opportunities
- Lead on ensuring the RCOG maintains effective communications and media processes, including forward planning tools, media logs, activity summaries, and evaluation reports.
About you
This position is well-suited to an experienced communications professional who is passionate about women’s health, and the role that creative communications and campaigns can play to advocate, inform, and influence.
Requirements:
- Experience leading the development and delivery of integrated communications campaigns Excellent news sense and experience leading a busy press office covering high profile issues
- Ability to lead on and manage sensitive/ emotive/ ethical issues in a sensitive manner
- Creative and technically excellent writing skills
- In-depth experience to use digital channels to listen, engage and share information
- Confident in building partnerships and being a trusted advisor to senior colleagues
- Ability to work independently to meet deadlines, with a proactive and efficient working style
Our culture and benefits
The College offers an agile working policy meaning staff are able to work from home or in our stunning office in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- Up to 10% employer pension contribution after probation
- Enhanced occupational Maternity, Adoption, and Shared Parental leave policies
- Interest-free bike, season ticket and technology loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Free lunch (onsite only)
- Employee Support Service counselling
- Life Assurance Scheme
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site
How to apply
- To apply, please visit our website via the Apply button, or our careers site to download the full Job Description.
- Closing date: 10.00am on Tuesday 28 May 2024
- Interviews to be held in person in week commencing 3 June 2024
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting new role within the charity to work across the organisation to unleash the power of data analysis and curiosity. You will work with colleagues across different departments to understand their data, find insights and support the team to make data driven decision and impact reporting. You will have experience of fundraising database marketing within the not-for-profit sector, with a focus on the specific use and manipulation of data structures within a relational database.
This role will be crucial in Muscular Dystrophy UK’s (MDUK) transition to be a more data driven organisation.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting or weakening condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Creative United is one of the UK's leading social enterprises working across the arts and creative industries. Based at Somerset House in Central London, we deliver a wide range of publicly funded programmes focused on increasing access and inclusion in the arts. Our experienced team is committed to supporting artists, musicians and creative entrepreneurs of all kinds with the skills and confidence to develop and grow their social and economic impact, helping to maximise their contribution to the strength and diversity of the UK's creative economy.
We are looking to recruit a talented and self-motivated Senior Business Development Manager to join us in June 2024 on a 12 month fixed term maternity cover contract.
Reporting to the Director of Strategic Development, this role is essential to driving forward the implementation of Creative United’s business development plans across multiple programme and project strands. Key responsibilities include the planning and delivery of business development activities that build on our existing service offer, responding to the needs of the creative communities that we serve, whether on a local, regional or national basis.
This is a hybrid-working role that involves spending a minimum of 2 days per week at our offices in London. You will have strong interpersonal skills and enjoy building relationships through a combination of face to face, telephone and written communications. You will be comfortable working with minimal supervision to plan and coordinate activities that involve the buy-in of other staff and partner organisations. You will be able to inspire and motivate other people to work with you to achieve our shared goals and priorities through effective planning, implementation and evaluation.
The client requests no contact from agencies or media sales.
Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops, and is working towards the day when all dogs can enjoy a happy life, free from the threat of unnecessary destruction in the UK and internationally. Dogs Trust Worldwide works with local dog welfare organisations around the world to improve the lives of dogs in the communities where they operate.
Dogs Trust are going through a period of growth, with recruitment for two Senior New Partnerships Managers due to the existing Lead getting an internal promotion. There are continuing plans to drive new business through long-term strategic partnerships.
The Senior New Partnerships Manager will play an active role in winning new partnerships to support international and UK-based work. Alongside the Deputy Head of Partnerships, you will work closely with the prospect research and special events team, and line manage a New Partnerships Manager.
You will be responsible for proactively identifying and cultivating high value prospects within target corporate sectors, to win significant high value multi-year partnerships that support Dogs Trust’s work.
This role will look for high value opportunities across multiple fundraising mechanisms including, but not limited to, corporate donations, cause-related marketing, consultancy services, gift in kind and pro bono cost saving, employee engagement and volunteering, charity of the year and sponsorship.
About the role
- Identify and cultivate new corporate partnerships supporting a new business team target of £950k.
- Collaboratively work with the Deputy Head of Corporate Partnerships in developing new corporate fundraising products that access a range of different corporate income streams.
- Build networks with key decision makers and influencers at target companies to strengthen relationships and build long term partnerships.
- Line manage a New Partnerships Manager supporting performance and professional development.
About you
- Proven track record of identifying and securing 5-6 figure corporate partnerships.
- Experience of line managing or supervising staff to deliver excellent work and of supporting their professional development.
- Demonstrable experience of writing successful, inspiring, emotive and technically accurate proposals and pitches, tailored to a corporate audience.
- Tenacious, with strong negotiation skills and full appreciation of the commercial value of Dogs Trust brand and assets
Expert recruitment for fundraisers and charities.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
Summary of Role:
Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.
About the Role:
- Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
- Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
- Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid.
- Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
- Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
- Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.
About You:
- Proven experience in a leadership role within the non-profit sector, preferably in an international context.
- Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
- Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
- Experience in managing diverse teams and complex projects across multiple countries and contexts.
- Proven experience in change management and driving organisational development initiatives.
- Proven financial management skills, including budgeting, forecasting, and reporting.
Why You Should Apply:
Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you motivated to use your commercial edge to build and foster relationships to win business?
Is your approach one of partnership and problem solving, no matter what the circumstance?
Do you want to work in a team where you will be supported to be ambitious about the quality, drive and impact of the work you lead on and make a difference to people so they are empowered and heard when it matters most?
If this sounds like you, then we could be a perfect match…
About the role
We're looking for a highly motivated and skilled Business Development Manager with a passion for relationship building and service sales. Someone who can actively engage and work with our existing client portfolio and win new business through formal tendering opportunities to ensure VoiceAbility remains a provider of choice.
In this new role, you will sit in the Business and Strategy directorate working proactively with external stakeholders and colleagues from across the organisation to ensure that we grow our portfolio of contracts, re-win existing business and advise clients of new services. You will be doing a mixture of new business sales and account management of existing services.
This position is a full-time, 35 hours a week, permanent contract with a starting salary between £39,000 - £46,500 per annum depending on skills and experience. We are open to a conversation about flexible working or job sharing. Whilst the role is home-based, some travel for meetings and events will be required.
About us
VoiceAbility is an independent rights and voice charity and one of the UK’s largest providers of advocacy and involvement services. We directly support and empower tens of thousands of people every year when they face life-changing decisions or need support to have their voice heard when it matters most. We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.
We have social impact through our delivery of a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We also influence policy and practice to push for changes to give people more choice and control over their lives and better support when facing challenging times. We have ambitious plans to continue to grow our influence and shape new and innovative services that will increase our impact.
How will you make a difference?
Through your commercial management expertise, you will win new business and ensure the retention of existing contracts. You will proactively manage your own workload, balancing known pipeline opportunities, acquiring, building and fostering relationships with stakeholders, collaborating with internal teams to craft winning proposals, and making the most of the new business opportunities open to us to ensure commercial success.
About you
You will have a minimum of two years experience of working in a Commercial Management, Account Management or Business Development role.
Have proven success in winning business through formal competitive tendering, ideally with central/ local government, by developing a credible position and clear convincing material and data.
You will have experience of working in an agile environment to respond to external factors that are likely to change at short-notice.
Experienced in stakeholder engagement and influencing both externally and internally, you will be a trusted partner to those who know you.
Our values resonate and you want to work somewhere where the empowerment of each other, our customers and clients is central to your work. You value teamwork and collaboration and demonstrate transparency and accountability in your work.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension and 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted gym membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Professional Development
You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
Closing date for applications: 9am on Monday 20th May
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Ripple Effect to recruit an Individual Giving Manager.
Ripple Effect is a dynamic and passionate international development charity on a mission to create a powerful and lasting impact. Their vision is to see a rural Africa that is confident, thriving, and sustainable, with a growing economy and higher living standards for all. Ripple Effect have honed their focus on three critical areas: Farm Systems, Gender and Social Inclusion, and Enterprise Development. Through these pillars, they're dedicated to combating poverty and nurturing a vibrant, thriving African landscape that will flourish for generations to come.
In this role, you'll be immersed in an active environment where your skills in direct marketing and fundraising will be put to the test. From analysing data and managing an activity budget, to forging strategic partnerships with agencies, you'll play a vital role in expanding Ripple Effect’s reach and impact. Collaborating across teams and borders, you'll lead projects that shape engaging supporter journeys, fostering meaningful connections with their cause.
Desirable experiences include planning and executing cash fundraising appeals, planning engagement opportunities for supporters and customers such as events, and showcasing your digital marketing prowess. Whether it's crafting compelling copy or building relationships to inspire action, you'll be at the heart of all Ripple Effect’s communication efforts.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for someone to manage our most precious asset, our Lived Experts Research Community, helping us to develop and grow the Community further to have an even bigger social impact in businesses.
This is an ideal role for someone with an interest in qualitative insight, lived experience and social impact. You will manage the community, be the main point of contact for community members, help develop the community, work with clients and take part in insight-gathering projects.
Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the Social Insight arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances.
Current and recent projects and clients include the Inclusive Design Panel for NatWest, a series of vulnerability insight sessions for Lloyds Banking Group and testing back-up power solutions for vulnerable people for energy companies.
Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...
Our purpose at Three Hands is to create business value and social value, hand in hand.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WONDER Foundation empowers women and girls through quality education and vocational and skills training so they can exit poverty for good.
We work with women-led local partners in 23 countries across Latin America, Africa, Asia, and Europe towards a future where women and girls can make informed life choices and lead the way in their own personal development, and that of their families and communities.
Over the last 12 years, we have empowered 125,000 women and girls with 36 local women led partners in 23 countries around the world. We are looking for a proactive and organised person to join our fundraising team and lead our growing individual giving programme.
At WONDER you would be joining a team who are committed to working together to reach ambitious goals.
We understand that our people are at the heart of everything we do; they're essential to our goals. Our team forms the very core of WONDER and we're committed to supporting them every step of the way. WONDER has a very balanced culture, no one is expected to work beyond her hours.
The benefits package we offer employees to support them in delivering their crucial role includes the following: Enhanced pension, enhanced contractual leave, enhanced maternity leave, flexible working, training opportunities and cycle to work scheme.
Key Roles and Duties
In this exciting role you will be responsible for raising unrestricted income from individuals by planning and executing the day-to-day campaigns to recruit, engage and retain supporters through a range of channels.
More specifically this will include:
Strategic Planning and Implementation
Plan, lead, implement, and evaluate strategies to:
- Increase individual gifts through enhancing the donor journey.
- Boost the monthly giving 'thrive fund' programme.
- Develop new individual giving campaigns with a focus on direct marketing across various channels.
Donor Data Analysis and Segmentation
Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM (Salesforce) to:
- Maximise the lifetime value of donors.
- Ensure effective use of supporter data for campaign purposes.
Stewardship and Donor Engagement
Manage donor stewardship to provide personalised and engaging communications, including:
- Producing supporter materials.
- Building a thanking programme that offers a personal and engaging donor experience.
- Collaborating with colleagues to identify individual stories for impactful campaign content.
- Ensure all activities and contacts are managed through the charity’s CRM system.
- Maximise gift aid opportunities.
Campaign and Material Management
Work closely with the Communications Manager to:
- Create campaigns.
- Generate publicity opportunities e.g. radio, newspaper, online etc.
- Engage ambassadors and campaign specific ambassadors.
- Collect and draft beautiful stories, testimonies and case studies that engage supporters.
- Manage the production of supporter materials.
- Assist in developing Mailchimp email marketing and analyse and evaluate user journeys to maximise impact.
Innovation and Market Trends
Lead the charge in:
- Coming up with new ideas and initiatives to bolster individual giving.
- Managing a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.
General:
- Collaborate and communicate well with team members and particularly line manager.
- We are a small dynamic team; the post holder will work over many areas offering lots of opportunity to work with staff in different departments and learn about the different aspects of charity.
- To recruit and manage interns and volunteers to support your work.
Role Requirements
We are looking for the right person to join the team – this could be someone with experience or someone who is willing to learn and has a strong transferrable skill set.
You will have:
- Effective campaign copy writing and ability to translate ideas into design briefs.
- A minimum level of skill in graphic design (e.g., InDesign, Photoshop, Canva).
- Excellent communication and interpersonal skills with the ability to communicate with diverse audiences in friendly and welcoming way in keeping with WONDER’s approach to empowerment.
- A commitment to WONDER Foundation’s vision, mission and approach.
Desirable skills and experience:
- Experience of income generation from direct marketing campaigns (acquisition and/or retention) across a variety of digital channels for acquisition and retention.
- Experience of project management to deliver acquisition or retention campaigns within agreed timescales and budgets.
- Experience of using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns.
- Knowledge of Charity Law, Data Protection, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK.
- Language skills in Spanish or French (key languages of our overseas partners).
WONDER Foundation empowers women and girls through quality education and vocational and skills training so they can exit poverty for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This unique position will contribute to the strategic development of the charity, allowing the right individual to bring expertise from previous roles to expand external partnerships and influence. Keychange is a Christian Charity working in elderly social care and homeless communities. Keychange provides care, support, development, and well-being services across nine sites in England, consisting of seven residential Care Homes for older people and two Housing Communities for young people, with an additional housing site in development. Our office in London provides a support function of central services to our communities to enable them to operate at the most effective level with a focus on delivering quality care and support.
The Director of Strategic Partnerships reports to the CEO and is a part of the Senior Leadership Team (SLT) along with the Director of Finance, the Director of Operations and Facilities Business Manager. The SLT is responsible for the leadership, culture and oversight of Keychange in the Central Office and Community Sites.
Key focus of this role:
- Driving external partnership growth, including instigating national and local partnerships
- Advocacy and influence, including understanding local and national government and policy targets and sector themes and trajectories
- Maximising current impact and opportunities and developing new sites
- Communications, Marketing, and Fundraising
- Member of the Senior Leadership Team providing leadership in areas of vision, values, culture and mission.
Please refer to the job description for full remit and expectations for this role, together with essential experience and person specification, and outline how you fulfil these within your cover letter.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Breakfast/snacks
Reports to: Chief Commercial Officer
Based: Battersea Park
Salary: £40k to £45k
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid Working Pattern
DBS: Basic
Role Overview:
Reporting to the Chief Commercial Officer, the Customer Service Manager will be integral to the implementation, training, monitoring, and improvement of the new 5 Star Customer Service model being rolled out across all services within Enable – including but not limited to events, leisure facilities, an arts school, bereavement services, filming, health & wellbeing, parks and community development. The role will work closely with both Senior Management and operational staff to ensure that 5 Star Customer Service is at the heart of all interactions with our customers.
This role will suit someone who values exceptional customer service above all else with a personal history of working in it. Someone with exquisite attention to detail, and excellent interpersonal skills to work alongside a wide variety of services and staff. Someone who is excited by day-to-day variety and thrives in an ever-changing environment. Someone who enjoys bringing a vision to life and is tenacious with each step to get there. Ideally someone who has read Unreasonable Hospitality and was inspired.
Main Duties/Responsibilities:
- Conduct research and analyse customer feedback and data to identify areas for improvement
- Further develop and implement the 5-Star Customer Service strategy to improve customer interactions across multiple touchpoints and channels
- Design business-wide customer service processes, best practices, and KPIs to ensure consistent and exceptional service delivery across all Enable teams
- Develop and roll-out relevant training models
- Collaborate with all internal teams to align customer experience efforts with greater business goals and objectives
- Collaborate with marketing to improve digital customer service
- Monitor success and champion opportunities to consistently improve the brand experience
- Visit all services within Enable to assist with research, process implementation and relationship forming
The successful candidate will have:
- 5+ years of experience in customer service, experience or management, preferably in a hospitality or Not-For-Profit background
- Initiative and motivation to work autonomously and drive change within the business
- Excellent interpersonal and communication skills to interact with internal and external stakeholders
- Confidence and creativity to bring new ideas to the table
- A hunger for exceptional customer service, and the tenacity to create the change needed to achieve it
- Experience in motivating staff
- A flexible approach to working onsite in a variety of different environments
- Empathy, patience and approachability
- Ideally have read Unreasonable Hospitality!
This is an exciting opportunity to be a part of a company that positively impacts the community. If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.