Area marketing manager jobs
Team: Legacies & In Memory
Location: Remotely, UK
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £70,004.60 per annum
Contract: Permanent
Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to lead our successful legacy and in memory fundraising programme
Will you join us and make life better for cats?
Responsibilities of our Head of Legacy Giving:
- Our Head of Legacy Giving is responsible for Cats Protection’s largest charitable income stream, leading our Legacy Marketing, Legacy Administration and In Memory teams as we seek to delivery exemplary fundraising programmes raising upwards of £50m a year – around half of the cats we help are cared for thanks to this work.
- With ambitions to continue growing the income we receive from Legacy and In Memory giving, our Head of Legacy Giving is responsible for shaping the long-term strategy to deliver this growth and overseeing the implementation of activity across the organisation that maximises the scale and value of current and future support.
- Underpinning this transformation is a responsibility for the role to lead our medium and long-term legacy modelling, inspire and develop our high performing teams, and collaborate with an array of internal stakeholders and key external partners.
- The role is also a member of our Marketing and Income Generation (MIG) directorate leadership team, as part of a unified leadership group that has shared accountability and strategic responsibility for the organisation’s collective income generation performance.
About the Legacy and In Memory department:
- The department sits within our Individual Giving and Legacies business area of the Marketing & Income Generation Directorate
- There are four broad areas of expertise and delivery within the department – legacy marketing, legacy administration, in memory fundraising, and local legacy and in memory giving – with 16 individuals making up the teams.
- The teams are responsible for fundraising programmes that cover traditional legacy giving, Free Wills, our Cat Guardians service and In Memory giving for both people and cats.
What we’re looking for in our Head of Legacy Giving:
- Proven experience in a senior charitable legacy fundraising and direct marketing role
- Experience of leading and managing multiple teams working together to deliver ambitious targets, overcome challenges and achieve measurable impact in a remote working environment
- Proven track record of strategic development, planning and implementation
- Experience of commissioning and managing external agencies and consultants
- Experience of managing significant income and expenditure budgets
- Experience of providing impactful management information and reports to internal stakeholders on legacy income and key KPIs
- Knowledge of Chartered Institute of Fundraising codes of practice, sector regulation and compliance, and data protection legislation
What we can offer you:
- Range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 30th November 2025
Virtual interview date: Week commencing 8th December 2025
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Making a better life for cats, because life is better with cats
The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising, enabling individuals, communities and companies to support ARUK through their own talents and passions. As well as driving registrations and income through third party, virtual and mass participation events and managing these relationships to maximise income.
The Online Fundraising Team is key to the success of SLF as they work across Regional, Sporting Events, Marketing and Corporate teams to drive a future focussed department, exploring new technologies, audiences and opportunities for ARUK, testing the potential of these and advising other teams on how to capitalise on these.
The role of Online Fundraising Manager will work with the Senior Central Fundraising Manager to identify the strategy for the team, lead fundraising campaigns, and develop new propositions and ways of working for the team, department and wider organisation. This role will line manage two Online Fundraising Team Officers and one Online Fundraising Executive to support SLF in delivering our strategy and meet our departmental annual income target.
You will work closely with the Marketing and Supporter Engagement Team, Regional Fundraising Team, Corporate Team, Celebrity Team and Digital Team to ensure we are identifying and partaking in the latest, most relevant and time-worthy online fundraising campaigns to ensure maximum income generation for SLF and Alzheimer’s Research UK.
This is a 12-month fixed term contract to cover a period of maternity leave.
Key Responsibilities:
Line Management
· Recruitment, induction, training and ongoing line management of the Online Fundraising Team (OFT); providing direction and support to drive their success to ensure a highly motivated team, equipped to deliver the operational plan and support in reaching SLF’s targets.
· Conduct monthly one-to-ones, quarterly reviews and annual appraisals to ensure high performance and development within the team.
· Responsible for workload distribution among the OFT, ensuring focus on income generation, community engagement and operational priorities.
· Support, encourage and motivate the OFT to hit financial and non-financial targets and to work collaboratively across SLF and the wider charity.
· Responsible for inputting and translating the Team Strategy, executing operational plans and for the operational performance of the team.
· Ensure OFT is fully trained and are competent representatives of ARUK.
Digital Fundraising & Online Communities
· Support and coach the team to generate fundraising through online communities, including Facebook challenges, cryptocurrencies, streaming channels and new tech. You will provide guidance on content, stewardship, and conversion.
· Lead the Facebook Challenge strategy and translate this for all stakeholders. Bringing all relevant teams together to ensure the Challenges are reaching the right audiences, supporters are stewarded appropriately, and the opportunities of these events are maximised.
· Responsibility for managing and delivering c£500k from Facebook challenges p.a
· Develop and oversee strategies for crypto and streaming fundraising, identifying opportunities within Web3 communities and streaming ecosystems.
· Ownership of relationship with external agencies, holding regular check ins and ensuring the skill levels across the team of third-party systems.
· Monitor trends, campaign performance, and supporter behaviour to inform strategy adjustments and post-event improvements.
· Build relationships with other third sector organisations to share ideas, successes and concerns to build robust fundraising challenges and develop direction for new opportunities.
· Lead the creation of a Streaming New Product Development pipeline to test innovative fundraising approaches with content creators and streaming communities.
· Ensure the team effectively engages online communities to amplify ARUK activity and maximises supporter participation.
· Work with internal teams to ensure consistent supporter engagement and stewardship across all online platforms.
New Audiences & Partnerships
· Lead and oversee the development of partnerships with crypto/blockchain companies, gaming developers, industry events, and other relevant networks to expand supporter reach.
· Maximise fundraising opportunities through third-party collaborations and emerging digital channels.
· Work closely with the Celebrity Team to identify potential content creator fundraisers and ensure they are stewarded appropriately.
· Responsible for developing Online Fundraising Corporate strategy, providing guidance to team for developing corporate pipeline, building partnerships and maximising relationships.
· Work with Digital team to identify new potential fundraising platforms and digital methods of fundraising.
Team Management
· Attend relevant sector-wide meetings to understand latest trends to inform strategy and direction of team.
· Undertake evaluation of income area, considering contribution, ROI and long-term potential.
· Stay abreast of competitor activity, particularly in designated areas, to inform strategy.
· Develop a full understanding of ARUK systems including data, finance and compliance in order to support the team in creating well informed processes and use of systems.
· Champion the Online Fundraising Team across SLF and ARUK, sharing knowledge and education teams on the opportunities available.
· Upskill the OFT and team development, with focus on corporate applications and content creator proposals.
· Upskill internal teams (e.g. fundraising, corporate, philanthropy) to embed cryptocurrency and digital fundraising into everyday supporter interactions.
What we are looking for:
· Relationship management experience
· Project management experience
· Experience in fundraising strategy development and delivery.
· Understanding of social media and online platforms
· Line management experience, particularly experience managing a team
· Proven track record of meeting or exceeding financial and non-financial targets.
· Good practice and understanding of GDPR and compliance.
· Experience in creating supporter journeys
· Adept at utilising data strategically for decision-making and achieving organisational goals and using analytics to identify trends and optimise donor engagement.
· Strong financial management and budgeting skills.
· Excellent communication skills, both verbal and written
· Ability to manage a busy and varied workload
· Excellent organisational skills
· Great attention to detail
· A positive and contagious enthusiasm to learn and spot potential
· Skilled at building excellent relationships with internal and external stakeholders.
· An approachable team player who is always seeking opportunities for collaboration
· Effective account, people and performance management skills
· Flexibility to work unsociable hours
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 7th December 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a National Role, Home Based/Hybrid. Travel will be required across England.
Full time, permanent (part time/condensed hours would be considered).
This newly created role will lead on exploring new markets, creating strategic connections and identifying opportunities – working to increase the reach of Phoenix Futures. You will champion innovation and demonstrate the measurable impact of our services on people’s lives.
Phoenix Futures and The Role
The Phoenix Futures Group has more than 50 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.
As Head of Strategy and Partnerships, you will be a visible leader across health and social care settings, building influential networks and unlocking new opportunities. This senior leadership role will work cross-functionally to expand our reach across the UK, ensuring our services reach more people who need them.
You will design and deliver strategic growth plans, working closely with operational experts to identify emerging needs, secure new funding streams, and adapt our solutions to new contexts. Your success will be measured by increased reach, new partnerships, and sustainable growth.
About You
Reporting directly to the Director of Strategic Initiatives, you will:
- Be a growth-focused leader with a proven track record of opening new markets and driving expansion.
- Have experience in strategic implementation and scaling services across the UK.
- Demonstrate extensive experience in building networks and creating collaborative partnerships within health and social care.
- Understand psychosocial treatment models and how they can be adapted to diverse needs and settings.
- Be skilled at interpreting research and data to communicate impact and value in compelling ways.
A detailed job description (role profile) and person specification can be found attached.
Benefits
- A salary of £56,500 + 8.5% PRP
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
Are you ready to lead a meaningful programme that connects people’s memories and legacies with lasting impact?
We have an exciting opportunity for a Legacy Giving Manager to shape and deliver our legacy and in-memory strategy, inspiring supporters to see how gifts in Wills and donations made in remembrance can transform lives. This is a wonderful opportunity to lead a talented team, oversee high-quality campaigns, and ensure every supporter experience reflects our values.
Key Responsibilities:
- Develop and deliver the Legacy & In-Memory Giving programme, aligning it with the wider Individual Giving strategy
- Lead and motivate a dedicated team, supporting collaboration and professional growth
- Implement data-driven and audience-led legacy and in-memory marketing campaigns that grow pledger numbers and increase engagement
- Responsible for legacy case management and be the strategic lead for our legacy consultancy partner, ensuring compliance and efficiency
- Support the development and management of stewardship programmes for enquirers, pledgers and in-memory donors, providing sensitive and effective supporter care
- Embed a culture of legacy and in-memory giving increasing awareness and knowledge
- Support the delivery of events to inspire new supporters and strengthen relationships with existing ones
- Monitor performance, analyse results, and use insights to continually enhance the programme
About You:
- Experienced in developing and delivering legacy or individual giving strategies across multiple channels
- Proven experience of team leadership and line management
- Excellent communicator, able to build positive relationships with colleagues, agencies, and solicitors
- Experienced in donor stewardship, with an understanding of how to create meaningful supporter journeys
- Organised and proactive, able to manage multiple projects and deadlines with accuracy and care
- Ability to analyse data and apply insights to improve campaigns and outcomes
- Experienced in budget management, forecasting, and reporting
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The full job description and further information about working for the MND Association is available in the candidate pack.
Interviews will take place in January 2025.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Expectation to attend the office 1 day per week, with flexibility to attend more when required. Monthly travel to Northampton is also expected as part of this role.
The client requests no contact from agencies or media sales.
Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial turning point in British political history, we’re seeking an experienced comms professional to lead our external media and digital output as Media and Communications Manager.
The Communications Team tells people who Liberty is, what we do and how they can get involved – helping to shape the narrative of the media debate and influence decision makers. This role requires proven experience of line managing colleagues and devising and executing strategic national media and digital comms plans.
Liberty is a small organisation, which punches above its weight. The Media and Communications Manager will combine strong project management and hands-on day-to-day delivery, line managing a team of three in a fast-paced environment which includes a 24-hour press office.
This is an important leadership role. The post-holder will advise senior colleagues, set messaging, lead projects across earned and owned channels, brief and train spokespeople, build and maintain relationships with journalists and other external stakeholders, and draft and edit media materials.
Success will see integrated, collaborative and ambitious project planning to support policy, campaigns and legal cases to engage key audiences with impactful communications and enhance Liberty’s reputation and influence.
Liberty’s first president described our work as “the fight that is never done”. This is a great opportunity for an experienced comms professional to lead a dynamic team in that fight at a time when changing the narrative on human rights has perhaps never been more important.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.
The deadline for applications is 9am Tuesday 25 November 2025.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Tuesday 9 December.
Second round interview will be held on Tuesday 16 December
More information and details on how to apply can be found on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Are you an excellent relationship manager who can communicate effectively with senior level stakeholders both internally and externally? Are you proactive, with great attention to detail whilst being able to deal with competing demands in a fast-paced environment? We’re looking for a Senior Partnership Manager to lead and shape some of the most exciting collaborations in the sector. You’ll combine strategic partnership management with direct line management, overseeing a high-performing team while directly managing two flagship relationships: Disney – one of our most iconic partners and a brand-new partnership with a leading tech company launching in the new year
This is a chance to work at the heart of innovation, creativity, and growth—building relationships that make headlines and deliver real impact.
Salary
The salary for this role is £47,303 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Manage an annual portfolio budget of up to £2M.
- Develop and deliver a portfolio of high performing, creative, sustainable and impactful corporate partnerships.
- Lead on the strategic direction on mid-level partnerships within the portfolio.
- Line manage Partnerships Manager and Senior Executive.
- Motivate partners through impactful materials, strategic partnerships plans, strong and effective communications and a robust stakeholder matrix.
What’s in it for you?
- A role that rarely comes up—true career-defining opportunity.
- Influence at the highest level with global brands.
- A dynamic, collaborative environment where your ideas matter.
Skills, Knowledge and Expertise
- Significant experience of corporate fundraising, with a focus on managing partnerships from various industries.
- Experience managing partnership income over £1M.
- Exceptional relationship building skills.
- Stakeholder management skills.
- Presentation skills.
If you’re ready to lead, innovate, and make partnerships that change the course of corporate fundraising, apply now and be part of something extraordinary!
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Job title: Head of Fundraising and Communications
Salary: £45,000–£52,000 per year (starting salary typically at £45,000 with progression based on performance and experience.)
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).
Contract: Permanent
Hours: 35 hours per week
Reporting to: CEO
Direct Reports: Fundraising Manager, Senior Campaigns Manager
Indirect Reports: Communications Officer
Job Description
About the role
The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.
As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.
While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.
This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.
As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.
Key Responsibilities
Fundraising
- Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
- Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
- Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
- Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
- Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
- Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.
Senior Leadership Team
- Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
- Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
- Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.
Communications and Marketing
- Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
- Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
- Manage the charity’s media, PR, and brand activity, ensuring all communications uphold high standards and strengthen the charity’s reputation.
- Lead the charity’s digital presence, including website, social media, paid advertising and online campaigns, to grow awareness and engagement.
- Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
- Use data and insight to evaluate effectiveness and inform future strategy.
Finance
- Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Experience
- Experience in a senior fundraising role, with a track record of developing and delivering successful income generation strategies.
- Demonstrable experience in managing and overseeing complex fundraising applications across a variety of funders or for a broad and diverse funder base
- Leadership and team management experience, with the ability to motivate and develop others.
- Experience managing budgets and working closely with finance colleagues on planning and forecasting.
- Experience in leading or collaborating on communications and PR activity within a charity or campaigning organisation.
- Experience of working with a Board of Trustees or senior leadership team on organisational growth and strategy.
Skills and Knowledge
- Written communication and editing skills, with the ability to create clear and accessible content across fundraising, communications, and public statements
- A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
- Organised, systematic, and process-oriented; able to design and manage effective systems, project management, pipeline tracking, and reporting.
- Project management skills, ability to balance multiple priorities and deadlines with a calm and methodical approach.
- Confident in the use of a variety of digital and cloud systems to track performance and inform strategy.
- Familiarity with issues relating to youth violence, education, or social justice.
- An understanding of knife crime, youth violence, and other key current issues affecting young people.
- Ability to work independently, with initiative, and manage multiple priorities and projects effectively.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This position plays a key role in growing income,inspiring participation and building new ways forpeople to support Action for Pulmonary Fibrosis.The Senior Fundraising and Innovation Manager will create and scale fundraising products, expand community and third-party participation and cultivate ideas that turn into measurable income. It is a role that combines strategy with action, identifying opportunities and testing them, through to launch, improvements, analysis and embedding
them into the APF fundraising portfolio.
The postholder will own an income target, lead fundraising product growth and manage a team with their own income responsibilities.
Success means more supporters raising more money, in more ways, with clear journeys and deeper connection to APF’s mission. This role will collaborate closely with the Senior Supporter Care and Campaigns Manager, and the
Senior Partnerships and Philanthropy Manager, as well as the Communications team, to ensure audiences receive seamless, coordinated journeys. Campaign planning, product launches and supporter stewardship will be delivered through collaboration and combined success measures to ensure fundraising activity is connected.
Further details can be found in the job description attached.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
Job Title: Programme & Project Manager - Transformation
Reports to: Managing Director - Transformation
Employment Type: Full-time
Grade: Manager - Senior
Salary: £60,000 to £67,000 per annum
Contract: 18 - month fixed term contract with possibility of becoming permanent
Location: Hybrid - London, EC1Y and remote split
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities to target social issues at a national scale.
The opportunity:
We are looking for an enthusiastic individual with proven programme and project management experience to support delivery of a series of organisational change projects that are central to equipping BSC to deliver our mission in the future.
Our organisational development has three main pillars: - Embedding a new strategy and effective decision-making around its implementation - A programme to transform our digital and data capabilities - Embedding new organisational values and a re-energised common approach to people management and development
This is a varied role that requires a logical and thoughtful approach to multiple work streams with rigour and purpose in a timely and professional manner. We celebrate innovation and this role would suit someone who is excited by making systems work well, suggesting recommendations for adaptation and improvement, and who is comfortable with working across multiple teams, stakeholders and deadlines.
We are committed to every team member’s learning and development which makes this role well suited to someone who is keen and curious to learn new things and develop new skills.
What you will do:
Effective project management of key elements of the “Essentials” data and digital transformation programme:
o Support the Managing Director – Transformation in the standing up and continuous operation of a Minimum Viable Governance framework, ensuring adherence to the protocols you establish.
o Drive Iterative Planning & Adjustment: Maintain and continuously update the integrated programme plan, rapidly facilitating adjustments in project direction and scope as learnings emerge from Workstream Leads and the investment team.
o Act as the dedicated PMO Execution Lead for the entire Essentials Programme, providing centralised control, reporting, and rigour across all five Workstreams.
o Supporting the Managing Director – Transformation and the leads of all the programme workstreams in co-ordinating activities and keeping the whole programme on track
o Establishing and operating systems to track the realisation of benefits from the programme
o Ensuring that key choices and decisions are escalated to the right forums at the right time
o Establish effective technology and systems to support programme management
Effective project management of strategy implementation:
oSupporting the Managing Director – Strategy operationalising key aspects of our 2026-30 strategy
oEstablishing and embedding systems within teams to track and the progress of priority projects and cross-BSC initiatives aligned to our new strategy
oEstablishing and operating a quarterly process for reviewing progress against goals for priority projects to support effective prioritisation and allocation of resources in line with organisational priorities
oWorking with the Strategy MD to ensure effective communication around strategy implementation, progress and decision making across the senior team
Effective management of people initiatives:
o Supporting the Managing Director – People and Talent in the roll-out of a revised “BSC Way” of people management and new BSC values – helping co-ordinate and sequence activities
o Supporting the People and Talent team in implementing effective tracking and management systems for reporting on progress
o Supporting the Senior Management Team EDI Champion in leading the Equity, Diversity and Inclusion Steering Group to drive our EDI work and report on its progress
Integration Management & Investment Alignment:
o Serve as the central liaison and integration manager Investment Team projects
o Enforce Transformation Standards: Proactively ensure the cross-company project delivery aligns with the Essential Programme strategy to maintain programme coherence.
What you will bring:
Qualifications & Experience
Essential:
-
Experience operating within a rapidly maturing PMO environment, specifically acting as the execution support function for a senior transformation leader.
-
Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace
-
Experience of supporting change management processes and projects
-
Demonstrable commitment to improving people’s lives in the UK.
-
Demonstrable experience of strong stakeholder management and interpersonal skills
-
Experience and confidence using technology (and AI tools) to enable effective project delivery.
-
Confident and competent use of Microsoft Office
Desirable:
-
Experience of working within the financial services, charity or social enterprise sector
-
Experience of technology-enabled change programmes and/or HR/people development programmes
-
Experience of broader software platforms, for example Salesforce CRM and project management tools
Skills, Abilities and Attributes
-
Excellent project management, time management and organisation skills
-
Operational Rigour & Governance Execution: Proven ability to implement and enforce project controls (risk, issues, decisions, reporting) defined by senior leadership, ensuring compliance across workstreams.
-
Data-Driven - Exceptional skill in collecting, synthesising, and visually representing project data (progress, risk, benefits) to support effective leadership team decision-making.
-
Influence without Authority: Superior skill in managing senior stakeholders, including the five Workstream Leads and the Investment Project Manager, to ensure adherence to standards and timely delivery of inputs
-
A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally
-
Enthusiastic, proactive and curious to learn new things and develop new skills
-
High levels of accuracy and attention to detail
-
Strong research and analytical skills
-
Good at finding innovative solutions to problems
-
Excellent judgement, discretion and utmost integrity
-
Excellent written and oral communication skills
-
Prioritises effectively and takes ownership of tasks
-
Flexible & thrives in a dynamic and varied role
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: Candidates need to have the existing right to work in the UK
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
How to apply:
Closing Date: 11.59pm on Sunday 7th December 2025
Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
NB we screen for answers generated by Gen AI. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
Interviews
-
Round 1 interviews will be held w/c 15 December 2025
-
Round 2 interviews will be held w/c 5 January 2026
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Shakespeare’s Globe is currently seeking an organised and passionate Commercial Events Manager on a permanent basis.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
As the Commercial Events Manager at Shakespeare’s Globe, you will be responsible for driving the sales and successful delivery of high-quality, income-generating Commercial Events. You will also lead on developing new revenue streams from bespoke event opportunities and will work toward an annual income target for Commercial Events. This role will spearhead the development and delivery of a commercial income strategy that supports year-on-year growth, in line with the organisation’s goals for commercial income.
The skills:
- Ability to work towards an income target and accurately record financial records to enable efficient reporting and analysis.
- Proven experience of managing and converting event enquiries and maintaining accurate client records.
- Ability to manage a broad portfolio of Commercial Events alongside a pool of enquiries.
- Excellent and proven event management skills, including internal administration, risk assessments, booking procedures, diary management, event briefings, contracts and agreements, invoices and post-event evaluation.
- Knowledge of technical, logistical and legal requirements for events e.g. relevant Health and Safety legislation.
- Personable and confident in communicating with others at all levels of seniority, whether in person, over the phone or in writing.
- Proficiency in databases and MS Windows-based software packages.
- Ability to work well under your own initiative as well as effectively as part of a team.
- Experience of new business development to generate new leads and income.
- Flexibility to work evenings and some weekends where events require it.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme
- Season ticket loans
- Eye test voucher scheme
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
Interested? Know someone who'd be perfect for the role?
- For more information, please download the job description from our website
- To apply, please complete the online application form on our main jobs page by 5.00pm on Thursday 4th December 2025.
Please note that we may close this advert early, once a certain number of applications have been received.
If you have any queries on the application process or online form, please email our Recruitment team (contact details on the main jobs page).
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This academic year, we will be expanding our work significantly, supporting close to 3,000 young people from Cornwall to Northumberland. The majority of this growth will be through a one-year project we are running in partnership with the Education Endowment Foundation.
This project is a randomised control trial (RCT) of our Peer to Peer coaching programme, where we will be working with an additional 50 new secondary schools. We have seen consistently strong impact from this programme on the attainment, social & emotional development, and school attendance of disadvantaged young people for many years. This EEF supported RCT now gives us the opportunity to test this impact at significant scale, specifically on the maths attainment, maths self-efficacy, and school attendance of disadvantaged Y10 and Y7 pupils.
To support with the delivery of this work, we are looking to recruit a part time (2-3 days per week) Programme Manager based in Cornwall, to start as soon as possible, and deliver programmes through to July 2026. We welcome applications from candidates seeking either a fixed-term or freelance contract, depending on individual circumstances.
You will have end-to-end ownership of your own allocation of programmes, which may involve a mixture of Peer to Peer, Core and LifeCycle programmes. Whilst delivering our programmes you will be required to build excellent relationships with our school and university partners, support with training and developing our undergraduate volunteers, use our evaluation frameworks to assess impact, and lead on conversations related to retention and expansion.
Candidates will be required to travel to secondary schools across Cornwall, with occasional trips to Plymouth and other locations in the South West. Access to a car will be required. At times team members may be asked to travel to a location outside of their region, but this will be rare and sufficient notice and TOIL will be given where appropriate.
The majority of direct delivery in schools will begin in November.
Whilst there is the potential for a permanent role beyond the length of this project, this will be based on our levels of school retention and business development, and so cannot be guaranteed.
You will flourish in this role if you have a genuine passion and ‘knack’ for working with young people and supporting them to succeed, as well as being organised, motivated, and able to think on your feet quickly. If that sounds like you, please get in touch!
Role details Managing and delivering programmes
● Coordinate and run multiple in-school and online programmes, typically requiring travel to schools most working days.
● Set timelines for programme start and finish dates.
● Oversee programme quality and communicate with school staff weekly to provide feedback after sessions.
● Facilitate in-school or digital workshops for groups of pupils, typically Key Stage 3 and 4.
● Plan and organise graduation trips to a local university for pupils on the programme.
● Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.
● Report regularly to the Programmes Team Leader on key performance indicators and programme updates.
● Build and maintain high quality relationships with pupils, schools, and universities.
● Collect data and write impact reports and case studies for each programme. Expanding our reach and impact:
● Ensure retention of schools and universities within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.
● Support the growth of our network of schools, Multi-Academy Trusts (MATs), Local Education Authorities, and universities in your region.
● Contribute to programme design, take part in a working group and whole team meetings.
● Gather and create content for social media and marketing materials.
● Running pupil and school leader focus groups.
● Carry out other tasks that are within the scope and spirit of the role.
Person Specification Essential characteristics and experience
Below are the key attributes candidates will need to be confident of demonstrating.
● Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK.
● Ability to think on your feet. Delivering programmes with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.
● Programme or project management experience. In particular the ability to be organised, plan ahead, and manage competing priorities and timelines.
● Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18. (Please note, the vast majority of our programmes are at secondary phase).
● Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).
● Excellent communication skills, particularly public speaking. You should be comfortable talking to groups of 5 or 500.
● Ability to make quick and clear decisions.
Desired characteristics and experience
Below are attributes that would be useful in the role. However candidates that have less experience in these areas should not be discouraged from applying.
● Understanding of the specific barriers to social mobility, both nationally and regionally, and the context for the young people we work with.
● Experience of sales or partnership management/development, particularly with schools or universities.
● Experience of working in education settings.
● Existing network of relevant sector contacts in schools and/or universities, or demonstrable ability to quickly establish new connections independently.
Key details Benefits (for employed staff)
● An opportunity to contribute to an exciting charity with scope to input widely and take on new responsibilities.
● 28 annual leave days (pro rata).
● Fridays off during non-term-time (pro rata).
● Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.
● Access to BrightHR perks, including a range of retail discounts. Key Information:
● Annual salary for fixed-term position: £30,579 (pro rata)
● For freelance contracts: day rate typically in the range of £180-£220 per day depending on experience and location. Freelancers will be engaged on a self-employed basis.
● Starting as soon as possible through to week ending 31st July 2026
● Remote role with travel to schools across Cornwall. The majority of working days will require a trip to 1-2 schools in your region.
● Reporting to our Programmes Team Leader
Please note this is a remote based role with regualr travel across the South West.
How to apply
● Please apply with a CV and brief covering letter
● Please include whether you are applying on an employed or freelance basis, your earliest start date, and (if freelance) your proposed day rate.
● There will be one interview round, likely conducted weeks beginning 17th and 24th November
Coaching young people to be confident, independent and resilient so they can lead the lives they want.



The client requests no contact from agencies or media sales.
Join Us as Development Manager (Philanthropy & Fundraising) – Make a Real Difference!
Are you a visionary fundraiser ready to shape the future of a local charity? The Carers’ Centre is looking for a Development Manager to lead our philanthropy and fundraising efforts, helping unpaid carers across Bath & North-East Somerset thrive.
In this exciting role, you’ll:
- Identify and grow new income streams while strengthening existing supporter relationships.
- Lead a dynamic fundraising team, driving donor retention and engagement.
- Craft compelling campaigns that inspire and make a real impact.
About you:
You are a collaborative leader, and a skilled communicator. With proven experience in philanthropy and income generation, you know how to turn opportunities into results. You thrive on building meaningful relationships and creating strategies that ensure long-term financial sustainability.
Why join us:
At The Carers’ Centre, flexibility and work-life balance matter—we know life doesn’t stop when you’re making a difference. We’re a passionate, team-oriented organisation where collaboration comes first and there’s truly no “I” in our team. Together, we provide vital support to unpaid carers, helping them maintain wellbeing, stay connected, and feel valued in their communities.
If you’re ready to lead fundraising that truly transforms lives, in a supportive and flexible environment, we want to hear from you!
Key duties and responsibilities
Main responsibilities
In line with our income generation strategy:
· Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers’ Centre and its services for 19,600 unpaid carers across Bath and North East Somerset.
· Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers’ Centre.
· Work collaboratively with colleagues to help deliver The Carers’ Centre vision for carers.
Income generation
· Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers’ Centre Strategic Plan.
· Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them.
· Build long-lasting relationships with key local philanthropists, donors, and funders.
· Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders.
· Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups.
· Contribute towards the charity’s communications and marketing strategy ensuring fundraising is embedded.
· Develop, maintain, and implement relevant policies and procedures in line with our growth plans.
Line management
· Provide effective line management and support to direct reports to help them maximise their potential and effectiveness.
· Ensure line reports consider their own health and wellbeing.
General
· Uphold and embed our values and behavioural competencies.
Ensure you and your reports:
· Uphold and embed our values and behavioural competencies in your work
· Deliver against the agreed workplan.
· Adhere to the Carers’ Charter.
· Work within The Carers’ Centre’s policy framework.
· Ensure that you adopt good practice within the Carers Trust network.
· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.
· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.
· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project
· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOIN OUR WORK TO SUPPORT COMMUNITIES TO THRIVE
We are looking for a dynamic manager to make our community hubs thrive! In this role, you will shape the welcome and experience of thousands of visitors, oversee our room hire and Front-of-House services, and drive the vibrancy and usage of our centres. You will lead a passionate team, manage systems that connect people to opportunities, and grow income streams through events and partnerships – all while championing our values and mission. If you are commercially savvy, great with people, and are passionate about enabling others, we would love to hear from you.
ABOUT US:
Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.
Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities, including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.
We are proud to be a Disability Confident employer and welcome applications from everyone. We are committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we will do our best to support you.
ABOUT YOU:
- You thrive in a fast-paced, people-focused environment. A confident and empathetic communicator.
- You have a strong track record in sales, customer service, or event management — from any sector.
- You feel at home with systems thinking. You are passionate about enabling others.
- You are ambitious and creative, always spotting new opportunities and turning ideas into action.
- You have led teams before and know how to bring out the best in people. You are collaborative, flexible, and great at building relationships across teams and partnerships.
- You understand how to grow income streams and apply sales and marketing principles to meet targets and increase impact.
- You are tech-savvy, quick to learn new systems, and confident in producing marketing materials and reports.
- Most importantly, you embody our values of:Positivity – Integrity – Excellence – Welcoming – Entrepreneurial
ABOUT THE ROLE:
You will shape the welcome, experience, and customer journey of the thousands of residents, partners, and visitors who come to our centres every year.
You will lead and develop the team to oversee our room hire service, provide Front-of-House to all operations and activities, and grow the vibrancy and usage of our centres in line with charity objectives and values.
You will continuously administer and develop our systems, which will enable business development, provide streamlined and connected pathways to community services, and supply impactful operations support to the whole organisation.
Key responsibilities
Team Leadership and Management:
- Lead, support, and develop our team of Customer Experience Assistants to ensure our centres are busy, thriving, and welcoming hubs.
- Coach the team to maintain systems and oversee the community and customers’ journey through all our offers and services, enabling a seamless and efficient experience.
Busy and Thriving Centres:
- To increase utilization rates across all Trust spaces for community and business use, growing revenues and impact through excellent interpersonal relationships, strong systems, and collaboration with internal and external stakeholders.
- To lead and develop our room hire services, working with colleagues to produce compelling, effective, and targeted marketing material and campaigns, and set the sales strategies, including reviewing pricing and re-purposing spaces as required.
- Ensure excellent customer relations across all activities and services, including Greenway Gym, room hire, tenancies, snooker, and our wellbeing services.
- Manage and develop the on-site cafe concession to align with charity goals and values.
- Develop and implement systems for community and customer feedback on the experience at our centres.
- Lead the development of events as a core income stream for the Trust. Coordinate the events programme across our centres to enable colleagues, partners, customers, and the community to run events in our spaces.
- Deliver a reliable service to the day-to-day needs of our tenants and licencees, focusing on retention and partnership development, working with the Operations Manager on key challenges and change.
Systems Management
- Manage the day-to-day use of core CRM systems, particularly OnCentre and Beacon, to ensure they are robust and enabling. Take proactive action on feature development, efficiencies, data integrity, writing processes and guidance, and conducting staff training.
- Collaborate with managers across the Trust to ensure that the Front-of-House team and our systems act as a ‘front door’ to the whole organisation, knowledgeably connecting any visitor or contact to a positive next step.
- Work with the Operations Manager and others to develop Trust software to enable growth, efficiency, integration, decision-making, and community action.
Welcoming and Inclusive Spaces
- To manage, lead, and develop the Customer Experience team to provide exceptional service to make sure all visitors and customers feel welcomed, valued, and looked after in a manner true to our values, mission, and our EDI and Trauma-Informed Action Plan.
- Recognise the broad range of stakeholders in our spaces, working with them to ensure these are well-presented, safe, and welcoming.
General Responsibilities
- Follow all Southmead Development Trust policies and procedures.
- Actively demonstrate and promote our values: Positivity, Integrity, Excellence, Welcoming, and Entrepreneurial.
- Work independently and take initiative to solve problems.
- Engage in training, development, and team activities.
- Support a safe, inclusive, and respectful environment.
- Collaborate effectively across teams and with the community.
- Be flexible to work occasional evenings and weekends.
- Carry out other duties as required to support the Trust’s work.
ESSENTIAL SKILLS:
- Proven management experience of multiple-service areas, e.g. Facilities, Hospitality, Events, whilst working to financial and customer satisfaction targets.
- Experience with the development and implementation of CRM (Customer Relationship Management) systems.
- Excellent organisational, prioritisation, and problem-solving skills.
- Be commercially informed and excellent at generating and processing different income streams with a strong understanding of sales and marketing principles.
- Ability to line-manage and develop a team, build consensus, and assign responsibility to others.
- Comfortable with systems thinking and process development.
- Confident and empathetic communicator with strong relationship management.
- Team-working skills: flexible, collaborative, and supportive.
- Excellent IT skills, ability to master systems, maintain and develop them, and educate others on their use.
- Understanding of the essential health and safety, accessibility, data protection, and safeguarding requirements of a charity with busy public buildings that frequently work with vulnerable adults and children.
- Commitment to and understanding of the principles of equity, diversity, and inclusion.
DESIRABLE SKILLS:
- Previous experience in the social enterprise, community, or health and social care sector.
- Understanding of trauma-informed practice
- Understanding of the principles of community development
The client requests no contact from agencies or media sales.
Terms: 30 hours per week / 0.8 FTE, 4 days per week; two year contract with possibility for extension
Salary: £41,200 - £56,650
Location: Remote working and quarterly in-person team away days.
Start Date: 5th January 2025
Line Manager: Executive Director
Please note that you must have the right to work in the UK.
Closing Date: 14 December 2025
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.
For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.
BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.
What We Offer
-
Competitive salary with room for growth
-
30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
-
Employer pension contributions of 5% (above the national minimum)
-
Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
-
Remote working with option to use co-working space
-
1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
-
Opportunities for professional growth and development
-
Excellent team culture built on respect, openness, and inclusion
The Role
BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.
Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.
The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work.
Key Responsibilities
Organisational Communications & Strategy
-
Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.
-
Lead the evolution of our social media strategy, ensuring increased engagement and impact.
-
Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.
-
Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.
-
Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.
-
Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.
-
Draft, edit, and manage organisational newsletters using MailChimp/MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.
-
Provide communications training to staff, fostering a culture of shared responsibility for communications.
-
Create promotional materials to advance BASIC’s initiatives.
-
Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.
Programme Responsibilities
-
Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.
-
Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages
-
Work with programme teams to define the strategy, vision and purpose of newsletters
-
Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories
-
Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives
-
Assist with publishing programme reports including proofing and providing guidance for branding and imagery
-
Provide communications support for programme fundraising activities
-
Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences
-
Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives
-
Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity
Person Specification:
Essential:
- Bachelor's or Master's degree in a relevant field (e.g., Marketing, Education, Business, Fundraising)
- 8+ years of working in a communications role
- Knowledge of global security or related issues with linkage to UK policy
- Proven experience in developing and implementing communication strategies aligned with organisational goals and objectives
- Exceptional verbal and written communication skills, with the ability to craft clear, compelling messages
- Ability to generate innovative ideas and content that engage target audiences and enhance brand visibility
- Strong networking and stakeholder engagement skills
- Experience in monitoring and evaluating communication impact through media coverage, engagement metrics, and analytics. Ability to evaluate the effectiveness of strategies and identify areas for improvement.
- Strong collaborative skills with the ability to work effectively across teams to ensure consistent messaging and brand representation.
- Keen eye for detail with a commitment to accuracy and quality in all communications materials
Desirable:
- Experience in crisis communications, including drafting statements and managing sensitive issues.
Why Join BASIC?
This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.
Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire. We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.
We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.
The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners. A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.
- Lead on income generation from corporate partnerships
- Develop innovative projects
- Implement strategic approach to grant and trust funding
- Build strong long-term relationships with corporate funders, grant makers and lead on community fundraising campaigns
Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.

