Area marketing manager jobs

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Involve Northwest is an innovative, community-based organisation with an approach that is grounded in our core belief that the services we offer are free, confidential, and are motivated for public benefit, and not profit.

Job Title: Chief Executive Officer (CEO)

Location: The Community Village, Rock Ferry, and the Wirral community.

Working Pattern: 35 Hours per week (to be discussed)

Salary: £70,000 - £75,000 per annum (FTE) Depending on experience

Reporting To: Board of Directors

Responsible For: Operations & HR Director, Finance Manager and supporting Consultants.

This role is subject to a DBS check and subscription to the update service in line with the internal Safer Recruitment Policy.

Core Responsibilities

1. Lead the organisation, establish its standards, and represent it as the public face and ambassador.

2. Serve as the organisation’s figurehead while strengthening and expanding relationships with commissioners and key stakeholders.

3. Define the strategic direction in collaboration with the Board of Trustees.

4. Implement the strategic plan and drive sustainable organisational growth.

5. Provide strong financial leadership, including budgeting, forecasting, income generation, and asset management.

6. Prioritise and advance the diversification of funding streams with overall accountability.

7. Ensure effective risk management and regulatory compliance including GDPR, H&S, Safeguarding, Charity Governance.

8. Build and develop a strong workforce while fostering a unified, one-team culture.

Leadership And Managerial Responsibilities

• Lead the organisation, providing direct line management to the Operations and Human Resources Director, Finance Manager and Consultants.

• Deliver strong, visible leadership across the organisation.

• Accountable for shaping, influencing, and delivering both internal and external operational strategies.

• Maintain strategic oversight of existing contracts and services, ensuring effective delivery and performance.

• Develop, monitor, and review key operational resources, including business plans, business continuity plans, and risk registers.

Strategic Responsibilities

• Scope and drive forward funding & partnership opportunities in support of sustainability and growth.

• Grow Involve Northwest’s network of commissioners and strategic/mutually beneficial partnerships.

• Identify the opportunities for collaboration and diversification.

• Consider the organisation, its destination and routes to that destination with ‘out of the box’ thinking.

• Reviewing all aspects of service provision and the roles of Involve Northwest personnel.

• Oversee management of Involve Northwest assets, including any buildings.

• Assist in identifying new premises and the basis upon which they are occupied (purchased/leased) in the context of Involve Northwest’s needs.

• Lead on organisational change; provide governance around internal resources, communication and marketing, and growth.

• Lead on all funding opportunities, including the scoping and writing of bids and responses to tender invitations, expressions of interest and soft market testing as appropriate.

• Overseeing Involve Northwest’s communication and marketing strategy.

Partnerships Management

Involve Northwest is predominantly funded through contracts with central and local government. The successful person will interface directly with funders and commissioners, managing those relationships and attending contract meetings where appropriate. Attend external meetings/groups and act as the ‘face’ of the organisation, in collaboration with the Management Team.

The role will focus on growing Involve Northwest’s influence within our network of commissioners and strategic/mutually beneficial partnerships to secure future commissions in new delivery themes or areas in the Northwest that align with our strategy and vision.

You would also be expected to identify, explore, and develop new partnerships outside Involve Northwest’s traditional stakeholders with organisations in both the public and private sectors.

This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments within the Company.

Company Duties and Responsibilities:

• Evaluate and work in line with statutory requirements and company policies and procedures, including ISO9001:2015, the Companies Act, Charity Law and UK GDPR.

• Work to Involve Northwest’s Safeguarding procedures.

• Represent the charity in the best manner.

• Demonstrate a commitment to the vision, values, and strategic aims of Involve Northwest.

• Maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.

• Work within Involve Northwest’s practice standards.

Person Specification – Essential

Experience

• Significant experience in a senior management role.

• Development of a strategy with a proven record of implementation, tracking and monitoring progress.

• Experience in securing year-on-year sustainable funding.

• The ability to link operational delivery with the strategic plan to achieve its stated objectives.

• Track record in delivering business change.

• Risk management, business continuity and disaster recovery planning and testing

• Working with commissioners/grant funders at senior levels.

• Significant experience in overseeing bid/tender writing at an operational and strategic level, with the ability to present at all levels and deliver reports as required.

• Strong decision-making skills.

• Budget management experience.

• Developing communication and delivery strategies.

• Working in the third sector would be useful but is not essential.

Knowledge and Skills

• Excellent people skills, including communication, relationship building and emotional intelligence.

• Proven track record in change management.

• Problem-solving, planning skills and innovative thinking.

• The ability to implement strategies to meet the organisation’s goals agreed with the board of directors.

• Understanding the importance of excellent employee management and have the ability to motivate.

• Excellent organisational skills, results-driven, with a clear focus on outcomes.

• Consider the organisation, its destination and routes to that destination with ‘out of the box’ thinking.

Personal Attributes

• Innovative thinking.

• A belief in the Organisation’s service delivery and objectives.

• Enthusiasm and a catalyst to motivate others.

• Be a visionary for the organisation and lead by example

• Good communication skills with excellent people skills

• Be compassionate and empathetic and have a high level of integrity.

• The ability to deliver honest feedback in a direct but emotionally intelligent way.

• Act with integrity and respect when working with all clients, agencies, and individuals.

• Flexible, adaptable, and an excellent active listener.

• Be a team player with an open and honest manner and be able to build effective relationships.

• High level of personal resilience concerning workload and ability to discharge tasks.

• Excellent organisational skills, hard-working, results-driven, with a clear focus on outcomes.

As a community-focused employer who values the health and well-being of our employees, Involve Northwest encourages a positive work-life balance and actively supports our staff so they can better support the community.

We offer a range of benefits to fulfil this, including:

· 25 Days Annual Leave plus Bank Holidays

· Birthday Day Off

· Company Pension & Health Cash Plan (eligible after 3 months)

· Extra days of annual leave for service loyalty

Please note this role is subject to a 6-month probation period, 2 satisfactory references, right to work and DBS check.

Involve Northwest is committed to the welfare and safety of all individuals, particularly those who are vulnerable or at risk. We recognise our responsibility to protect the well-being of children, young people, and adults who may come into contact with our charity and its projects. We have a clear Safer Recruitment Policy in place, which is applied to all staff, including third-party individuals and volunteers.

About Us

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights. We deliver our work by building and maintaining open-data platforms, creating stronger voluntary and compliance frameworks, and accelerating accountability and action in the finance sector with nature-positive guidance to help achieve deforestation-free portfolios.

We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China). We have a distributed team of around 70 people worldwide, with a main office in Oxford (UK). We work via close and deep partnerships, including with institutions like the Stockholm Environment Institute, the UN Climate Change High-Level Champions, UNEP Finance Initiative, the World Conservation Monitoring Centre, the Zoological Society of London, and many many others.

About the Role

As People and Culture Lead, reporting to the Chief Operating Officer, you will be responsible for the delivery and development of the People function at Global Canopy. Providing advice and support to the Leadership Team and colleagues across the organisation, you will lead on people and culture initiatives that enable our team to maximise their potential, resulting in greater impact as an organisation.

You will bring excellent relationship-building and influencing skills as well as strong technical expertise to ensure that we can recruit, retain, develop, support and engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance and development, employee relations and pay and benefits.

This is a great role for an experienced People professional who believes in the power of a people-centred organisation, has had previous success in delivering people and culture change projects and working in a business-partnering role. You will be comfortable managing upwards, acting as a trusted advisor, and confident being the face of People and Culture at an organisational level. You will thrive in a dynamic non-profit environment, delivering on complex and impactful projects around the world. We are looking for someone who leads with empathy and wisdom, putting individuals at the heart of their work.

Responsibilities

Employee life cycle management

• Be responsible for the creation, maintenance, evolution and operation of all HR policies, processes and systems 
• Work closely with the leadership team and internal boards on areas such as recruitment, performance, learning and development, absence, salaries/benefits, job grading and employee engagement
• Ensure the ongoing development of our P&C offering is aligned with our culture

Support & advice to leaders and managers

• Build strong working relationships with senior team leaders in order to support them directly
• Provide coaching, guidance and support to people managers ensuring that our people are supported to thrive and develop
• Advise on people issues and managing cases, to ensure that processes are followed in line with Global Canopy’s  policy, best practice and employment legislation

Support delivery of Global Canopy’s People plan

• Alongside the COO, drive the implementation of people initiatives and be responsible for the successful embedding of changes
• Lead on connection and collaboration initiatives to build a cohesive, highly motivated team in line with Global Canopy’s culture and in the context of hybrid working
• Provide and present reports and maintain KPIs related to our people.

Management

• Line management of People and Recruitment Advisor, supporting them in their management of recruitment for Global Canopy, and providing coaching and mentoring to support their ongoing development
• Manage the relationship with our EOR providers
• Alongside the COO and IT & Operations Manager, provide leadership on data protection across the organisation

About You

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• Alignment with our values and our mission and a commitment to collaboration and a passion for developing an organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Demonstrates credibility and emotional intelligence
• Structured and effective in communications
• Able to handle difficult situations sensitively and confidentially
• Initiative and ability to manage and prioritise own workload, working to deadlines
• Creativity

Skills and experience:

Required:

• CIPD level 5 or equivalent experience
• Experience managing all aspects of employee lifecycle 
• Strong understanding of UK employment law and best practice
• Experience and expertise to support in the areas of diversity and inclusion, learning and development, and employee wellbeing and engagement in a hybrid context
• Experience of working in an advisory capacity and regularly reporting to senior leaders
• Experience of working across different departments/functions in a matrixed and int’l organisation
• Line management experience

Desirable:

• Ability to take a leadership role in change projects
• Experience of working internationally with employees based outside the UK – and covered by non-UK law
• Experience or understanding of the context for a charity / not for profit organisation

Salary & Benefits

Salary: £55,000- £60,000 full time equivalent. This role sits within Band C on Global Canopy’s remuneration framework.

Nature of contract: Full time or 0.8 FTE. Permanent. This is a hybrid role working from home and our office in Oxford. There is a requirement to attend the office once a week and for other meetings/work as required.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

How to Apply

To apply for the position, please follow the instructions and submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).

Right-to-work in the UK is required for this role.

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

This is an open-ended recruitment. Early application is encouraged, as we will close the position once enough suitable candidates for interview are identified. 

The first stage will be an introductory call with our third-party HR consultant. Those progressed to the second stage will be invited to complete a written assessment and join a virtual interview (with a brief presentation element). Finalists will be invited to interview in Oxford (we will reimburse reasonable travel costs) with the Executive Director and key colleagues.

Deputy CEO and Creative Director Role

We are looking for a Deputy CEO/Creative Director to working alongside the CEO/Creative Director to contribute to the artistic vision, creative, entrepreneurial and strategic leadership of the charity.

For over 40 years, the organisation has co-created inclusive, artistic opportunities with diverse communities.

This work enhances wellbeing and celebrates culture and heritage. 

We call this Art for a Reason.

Position: Deputy CEO / Creative Director Role

Location: Manchester/Hybrid (3-4 days in the office, with one day being a Wednesday)

Hours: Full time, 37 hours per week

Salary: £43,869 plus a 7.5% employer pension contribution

Contract: Permanent

Closing Date: Wednesday 8 July at 5pm

Interview Date: Thursday 16 & Friday 17 July

The Role

In this pivotal role, the Deputy CEO/Creative Director is responsible for working alongside the CEO/Creative Director to contribute to the artistic vision, creative, entrepreneurial and strategic leadership of the charity. Line managed by the CEO/Creative Director, you will lead on daily operations including governance, fundraising, marketing, embedding EDI across all aspects of the company’s operations and contribute to artistic programming to achieve our project objectives and strategic targets.

You will deputise as ambassador for the organisation and foster strong stakeholder relationships and will build relationships with the current major funders including the Arts Council England (the charity is not an NPO), Greater Manchester Combined Authority (GMCA) and the Garfield Weston Foundation. On occasion, you may be required to deputise for the CEO/Creative Director.

About You

We are looking for a leader with a proven track record in creative/cultural leadership, who can contribute to the implementation of an artistic programme, oversee complex budgets, and foster productive relationships with a Board of Trustees. Equality, Diversity, and Inclusion are embedded in the work with communities experiencing inequality, exclusion or barriers to participation.

About the Organisation

Join a dynamic participatory arts charity based in Rochdale, dedicated to using creative practice as a catalyst for social change. For over 40 years the organisation has co-created inclusive, artistic opportunities with diverse communities that enhance wellbeing and celebrate culture and heritage.  We call this Art for a Reason. Through a range of initiatives from Art for Wellbeing to community-led festivals, the team provide opportunities for people to explore their heritage, find their voice, and experience the transformative power of the arts. The vision is for a world where everyone has access and opportunities to create, participate and belong.

We particularly encourage applications from individuals who live in Rochdale and/or identify as being of the global majority, disabled, neurodiverse and/or LGBTQ+/and or non-binary communities. The successful candidate will be offered the post subject to an enhanced DBS check and references.

You may also have experience in areas such as Programme Coordinator/manager, Learning and Engagement, Director, Creative Director, Operations Director, CEO, Director of Creative, Joint CEO, Deputy CEO, Assistant CEO, Chief Exec, Assistant Chief Exec, Deputy Chief Exec. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Regional Volunteer Team Lead- Midlands and Yorkshire

CSSC

Remote

£33,000.00

Full-time

Permanent

Membership Organisations

Job description

Pay: £33,000.00 per year

Job description:

Position: Volunteer Team Leader

Location: Remote in Midlands and Yorkshire

Full-time Salary: £33,000 + car

Job Title- Volunteer Team Leader

Department- Regional Hub

Reports to- Head of Change

Grade- Team Leader

Job Purpose

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.

Key accountabilities

• To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

Dimensions

No. of direct reports

0

Total staff overseen

0

Internal contacts

Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing and  Communications Team

External contacts

Regional and Area Officers, Communications Officers, Event volunteers

1

Person Specification

Personal

effectiveness

Essential

Desirable

Ability to manage and organise time and workload effectively.

Resilient and flexible with the ability to work under pressure

Ability to build and manage strong working relationships.

Able to work independently and as part of a team.

Personal drive and enthusiasm with a positive attitude and a desire to succeed.

.

Committed to continuous improvement

Skills,

experience & qualifications

Essential

Desirable

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
• Intermediate to advanced level of MS word and Excel
• Ability to communicate both through written and verbal
• Full UK driving licence as travel will be required for this role
• A relevant degree or professional qualification in volunteer management

is not essential but may be advantageous.

• A working knowledge of CRM and digital Event Management Systems
• Experience with building and working with high performing teams

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme

Experience:

• Volunteer Management: 3 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Remote

Your mission

You’ll help make sure our Salesforce CRM and Marketing Cloud tools are well-maintained, accurate and easy for teams to use, so that they can run better campaigns and make confident, data-led decisions.

Your profile

Responsibilities

CRM

• Championing our team goal of maintaining a secure, clean, accurate and up-to-date database by data cleansing, encouraging best practice and understanding around the Salesforce org, to allow for data-driven decisions in the broader team. 
• Contributing to and developing written guidelines, retrieving and preparing data for upload through Data Loader, using Excel tools and functions to manipulate data (especially Vlookup, but also conditional highlighting, filters, formatting etc.). 
• Supporting ~60 internal users with day-to-day bespoke services including reporting, creating and editing list views, maintaining page layouts and best practices, all managed through cases and assigned to you by team needs. 
• Actively participating in projects, including owning tasks, critical thinking and inputting into project conversations, and liaising with stakeholders to suggest solutions. 
• Run training sessions for staff, from Salesforce basics to more advances and bespoke functionality. Frequently improve and monitor training materials to increase efficiency and adoption. 
• Using Form Assembly to create and manage forms, ensuring accurate data collection and entry into Salesforce and independently handling error messages coming in as a part of a rota (after training).
• Using Jira to proactively create and track work
• Work closely with Third Party support providers to progress work. This could be Partner consultancies, Salesforce Support, or other Products in use within the Org. 
• Working within the Salesforce NPSP data model, ensuring accurate management of constituents, relationships, and donations.

Marketing Cloud 

• This role will support our use of Marketing Cloud Engagement, alongside the CRM team and Partner organisations.  This will include:
• Supporting the use and development of Salesforce Marketing Cloud Engagement, including managing data extensions, contact segmentation, and audience creation to support targeted campaigns.
• Ensuring data quality and compliance within Marketing Cloud by maintaining accurate subscriber data, managing preferences, and supporting GDPR best practices.
• Collaborating with stakeholders to translate campaign requirements into technical builds, including personalisation, dynamic content, and automation.
• Monitoring campaign performance through reports and analytics, providing insights and recommendations to improve engagement and effectiveness.
• Supporting integration and data flow between Salesforce CRM and Marketing Cloud, troubleshooting issues and ensuring consistency across platforms.
• Contributing to documentation and best practice guidelines for Marketing Cloud usage, including campaign processes, naming conventions, and data management standards.
• Assisting with user support and training related to Marketing Cloud functionality, helping team members adopt tools and improve campaign execution.

Experience

Required experience

• Certified Salesforce Platform Administrator (previously Salesforce Administrator)
• At least two years experience working in Salesforce Administration
• Experience translating user requirements into technical solutions

Desirable experience

• Non-Profit Success Pack knowledge
• FormAssembly
• FinDock
• Jira
• MoveData
• Marketing Cloud Engagement 
• Experience working in the Non-Profit Sector

Soft skills

• Ability to curate and create effective training materials
• Ability to communicate effectively with various stakeholders both written and verbally in both group and one-to-one settings

Other stuff

• Projects and training are a great way for us to explore ideas, level up our skills and deliver work that supports CALM to achieve its mission.
• Everyone at CALM will spend time learning, collaborating with other teams and getting stuck in. Sometimes this will mean stretching out of your core responsibilities.

Why work for us?
Reports to: Senior Salesforce Administrator - Lee Baker-Harris
Contract: 12 month fixed term contract
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

A work environment that values creativity, personal growth and collaboration.

Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. 

We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

Make a real difference every day

At Rethink Mental Illness, we believe that everyone severely affected by mental illness deserves the opportunity to live a fulfilling life — and having meaningful employment can be a crucial part of that journey.

We’re looking for an IPS Employment Specialist to join our East Kent IPS Service covering Thanet, Folkestone, Hythe & Romney Marsh, Canterbury, Dover, Deal and Ashford. You’ll work one‑to‑one with people who want to find or return to paid employment, helping them identify their goals, build confidence, and secure roles that align with their skills and aspirations.

This is a Part Time (21 Hours) role with a salary of £14726.95 pro rata.

This is a rewarding, dynamic role where no two days are the same. You’ll work in the community, meet people where they are, and build strong relationships with employers and local partners to open real opportunities within the hidden labour market.

What you’ll do

As an Employment Specialist, you will:

• Work alongside individuals to understand their employment goals and create personalised vocational plans.
• Support people to find and keep paid work that reflects their strengths, interests and ambitions.
• Build and maintain relationships with employers, identifying opportunities and advocating for reasonable adjustments where needed.
• Provide in‑work support to help individuals thrive in their roles.
• Collaborate with colleagues across the IPS team and local services to ensure consistent, recovery‑focused support.
• Promote the value of employment in mental health recovery across your allocated East Kent area.
• Maintain effective records, manage referrals, and contribute to the smooth running of the service.

What you’ll bring

We’re looking for someone who:

• Has experience supporting people into employment or helping others overcome barriers to work.
• Understands mental health challenges and has experience in social care, support services or community-based roles.
• Can build positive relationships with a wide range of people, including employers, colleagues and service users.
• Is empathetic, proactive and comfortable working independently across a dispersed geography.
• Is organised, flexible and able to respond calmly to unexpected challenges.
• Has strong awareness of risk management, safeguarding and confidentiality.
• Holds — or is working towards — a Level 3 qualification relevant to care, community mental health or social support (or equivalent experience).

Experience delivering community projects, facilitating training, or developing workshops is desirable but not essential.

Why join us?

Joining Rethink Mental Illness means becoming part of a charity that believes in people’s potential. You’ll receive:

• Regular supervision and access to learning and development
• Supportive, values-driven colleagues
• Opportunities to shape services and empower individuals
• The chance to make a direct, life‑changing impact

Ready to make a difference?

If you’re passionate about supporting people with mental health challenges to achieve their employment goals, we’d love to hear from you.

Apply today and help create a better future for people living with mental illness in East Kent.

This role combines Legacy marketing and administration, offering an excellent opportunity for someone with early-career fundraising or marketing experience to develop skills in both areas. We're seeking a proactive, organised individual with an understanding of marketing, strong administrative abilities, and the confidence to work with internal stakeholders, external suppliers, and Legacy supporters. Attention to detail, discretion, and a commitment to continuous improvement are essential. As part of a high-performing fundraising team, you'll contribute to the growth of a key income stream for MSF UK, which raised over £100 million last year and has ambitious plans for further expansion. The role offers strong support through experienced managers, specialist colleagues, and a network of peer officers.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £36,437.07 to £44,534.19 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

This is an important role in MSF UK’s growing Legacy Fundraising team, requiring diverse skills, knowledge and behaviours including understanding of marketing techniques as well as experience in managing process-led business administration tasks.

The successful candidate will work alongside the Legacy team to help deliver MSF UK’s Legacy strategy and support the growth of one of the charity’s largest income streams. You will be an integral part of a high-performing fundraising team at an international humanitarian cause during an exciting period of growth, with opportunities to broaden your experience in both Legacy marketing and administration.

Working closely with internal stakeholders and external partners, this role has a dual focus in supporting on Legacy marketing activity and also ensuring an effective and organised Legacy administration for the organisation. You will be communicating with supporters who are interested in leaving gifts in their wills, or are executors of estates where MSF is a beneficiary. Providing an excellent quality and accuracy of support and information by email, telephone and post is therefore essential. You will also be assisting in the delivery of marketing campaigns to recruit new legacy supporters, supporting on campaign reporting and analysis, and contributing to an excellent ongoing experience for those who have already committed to leaving a gift in their will.

Knowledge, Skills and Experience:

• Significant experience working in office environment with strong administration and time management skills with an ability to manage a varied and busy workload effectively.
• Proven ability to maintain accuracy, combined with meticulous attention to detail.
• Excellent communication skills to build and manage key relationships and choose appropriate communication channels.
• Proactive approach to providing support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative.
• A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines.
• Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives.
• Experience in relationship management and liaising with wider teams/external suppliers. 
• Responsible attitude to dealing with sensitive and confidential information. Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders is desirable.
• Flexibility to take on other related tasks combined with a willingness to learn and develop.
• A naturally curious mindset, with proven ability to look for insights and identify opportunities to drive continuous improvement.
• Excellent fluency in written and spoken English. 
• Experience in Fundraising or Marketing is desirable.
• Experience of Microsoft Dynamics or other CRM databases is desirable.
• Some experience of Legacies and/or First Class CRM is desirable.
• Experience of working for an International Development / Humanitarian Charity or Organisation is desirable.
• •Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• Commitment to the aims and values of Médecins Sans Frontières.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

HOW TO APPLY:

Please apply on our website by submitting a copy of your CV together with a supporting statement by the closing date:

Monday, 22 June 2026, 12pm (BST)

Incomplete applications will not be considered.

We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.

We look forward to receiving your application!

In this role, you’ll be working on the In Memory programme within Individual Giving (IG) to inspire people to donate and engage them in a meaningful way, that reflects their unique motivation for supporting the charity. As part of the team, you’ll be innovative in a changing fundraising and cultural landscape, to achieve ambitious annual income targets.

You'll assist with and when required, project manage areas of the In Memory supporter journeys to drive acquisition and retention, ensuring supporters have the best possible experience.

What you’ll do

• Assist with and, when required, project manage direct marketing campaigns, both online and offline. 

• Support the Senior IG Officer in creating and delivering successful supporter journeys.

• Manage relationships with creative, print and response handling agencies working on campaigns.

• Support the Senior Individual Giving Officers in achieving strategic objectives, monitoring income and expenditure and using database analysis to inform and improve the individual giving programme (with a focus on the In Mem programme).

• Integrate the direct marketing programme into Fundraising and Experience Directorate activities and support the overall Parkinson’s UK strategic plan.

• Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.

What you’ll bring

• Proven experience of successfully scheduling and managing campaigns to deliver results against agreed objectives and targets. 

• Excellent copy-writing, creative and proofreading skills for both online and offline materials. 

• Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively. 

• Ability to review and evaluate data and campaign results and pull out key trends to inform future work. 

• Logical thought processes and attention to detail. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Please be aware; This role is hybrid, and your in person working depends on your team agreement, requirements of the role and led by activity based principles. 

The in person/office attendance expectation for this role will be a minimum on average 2 days per month.

Interviews will be held online via Google Meet on the 1 and 2 July 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About the role

As campaign project coordinator, you’ll play a key role in supporting the delivery of Breast Cancer Now’s ambitious £60m philanthropic campaign. Working closely with the Head of Campaign, Director of High Value Partnerships & Campaign, Campaign Board and wider team, you’ll ensure activity is well coordinated, organised and progressing as planned. You’ll help manage campaign processes, support governance structures, and keep stakeholders informed through clear communication, reporting and documentation.

This role sits within the engagement directorate, which is responsible for growing awareness, trust and engagement to inspire people to give their time, money and voice. You’ll contribute to one of our most important priorities - helping grow income and impact so we can fund vital research, provide support, and drive change for people affected by breast cancer. It’s an exciting opportunity to be part of a high-value, high-impact campaign that will help shape our future.

About you

You’re highly organised, proactive and detail-oriented, with a natural ability to keep multiple workstreams running smoothly. You enjoy bringing structure to complex projects, coordinating meetings and actions, and ensuring nothing falls through the cracks. With strong administrative and project support skills, you’re confident managing documentation, tracking progress and supporting stakeholders at all levels.

You’re also a great communicator and team player, keen to learn and grow within a fast-paced fundraising environment. Motivated by purpose, you’re excited by the opportunity to contribute to an ambitious campaign that will make a real difference for people affected by breast cancer - helping us move closer to a future where everyone diagnosed lives and is supported to live well.

Job description and benefits

The job description [DC1] and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is: £29,000 - £32,000 London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date  Wednesday 1 July 2026 9am

Interview date  week commencing 13 July 2026

Purpose of the Role

The Head of Operations is the most senior staff member at PACE and the primary day-to-day operational lead for the organisation. The postholder will ensure that services for children and young people are delivered safely, consistently, and to a high standard across all three sites, and that the organisation's systems, finances, people, and compliance obligations are properly managed.

This is an operational leadership role with responsibility for translating the Board's strategic direction into effective day-to-day delivery. The postholder will work closely with the Board of Trustees, who retain strategic governance responsibility, and will be the principal point of accountability for performance across all services. The postholder will also act as Designated Safeguarding Lead for the organisation

Key Responsibilities

1. Operational Leadership and Service Delivery

• Take day-to-day operational responsibility for all PACE services across all three sites, ensuring consistent, high-quality, and safe delivery.

• Support and line manage Senior Centre Managers and Service Managers, providing clear direction, regular supervision, and accountability.

• Ensure all services meet regulatory requirements including EYFS, Ofsted standards, safeguarding and child protection legislation, and disability inclusion policy.

• Maintain and develop operational policies and procedures that reflect best practice in service delivery for children and young people, including those with additional needs.

• Identify and respond to operational risks across sites, escalating to the Board where appropriate.

2. Safeguarding

• Act as the organisation's Designated Safeguarding Lead (DSL), maintaining overall responsibility for safeguarding practice across all sites.

• Ensure centre managers and service leads fulfil their DSL responsibilities and that training, records, and incident reporting are consistent, up to date, and audit-ready.

• Lead the organisation's response to any safeguarding concern or Ofsted inspection, maintaining transparent and proactive communication with commissioners and the Board.

• Embed a culture of safeguarding awareness and accountability across the whole staff team.

3. Financial Management and Budget Oversight

• Work with the Finance team to manage the organisation's annual budget, ensuring income and expenditure are tracked accurately and reported monthly.

• Hold budget holder accountability across service and centre level, ensuring managers understand and operate within their agreed financial envelopes.

• Monitor income streams - including statutory contracts, parental fees, grants, and fundraised income - and alert the Board to variances or risks in a timely manner.

• Support income generation through effective contract delivery, occupancy management, and proactive relationship management with commissioners.

• Oversee the Fundraising Manager's workload and priorities, ensuring fundraising activity is aligned to operational need and deliverable commitments are accurate before submission.

4. Human Resources and Workforce Management

• Lead, support, and develop the staff team, fostering a culture of professionalism, consistency, and accountability.

• Work with the HR Consultant to ensure HR processes - including onboarding, probation, sickness management, performance management, and offboarding - are followed correctly and documented appropriately.

• Conduct regular line management meetings and appraisals with direct reports, setting clear expectations and addressing performance issues promptly and fairly.

• Manage staffing levels and deployment across sites to ensure services are appropriately resourced, proportionate to demand and income, and compliant with contractual ratios.

• Address workforce culture issues, reducing reliance on informal decision-making and ensuring accountability is embedded at all levels of the team.

5. Commissioner and Stakeholder Relationships

• Maintain and develop the organisation's relationships with Camden commissioners, the Play Providers Forum, Family Hubs, and other statutory and voluntary sector partners.

• Ensure proactive, transparent, and timely communication with Camden regarding service delivery, performance data, and any operational concerns.

• Represent PACE at external meetings, forums, and events as required.

• Support the development of community partnerships that extend the reach and impact of PACE's services.

6. Compliance, Governance and Risk

• Ensure organisational compliance with all relevant regulatory frameworks including Ofsted, EYFS, charity law, and employment legislation.

• Maintain and regularly review operational policies, risk registers, and compliance records, ensuring they are current and accessible across all sites.

• Provide the Board of Trustees with regular, concise, and accurate reports on operational performance, financial position, safeguarding, staffing, and risk.

• Support Board governance by preparing timely papers, flagging decisions required, and maintaining clear separation between operational management and trustee oversight.

7. Systems, Monitoring and Evaluation

• Embed consistent, documented operational systems across all sites, reducing reliance on individual knowledge and informal workarounds.

• Develop and maintain monitoring and evaluation frameworks to track service quality, outcomes for children and families, and contractual KPIs.

• Oversee the organisation's use of operational systems including safeguarding software, HR and payroll platforms, invoicing, and timekeeping tools.

Produce and sign off external impact reports for funders and commissioners

Essentials:

• Experience in an operational management role within a children's services, play, youth work, education, or social care setting

• At least 3 years in a management role with direct line management of multiple staff or teams

• Demonstrable knowledge and practical experience of safeguarding children, including DSL-level responsibility

• Experience managing multi-site or multi-service delivery

• Sound financial literacy: budget management, variance analysis, and income/expenditure monitoring

• Experience of working with Ofsted regulatory frameworks, including EYFS

• Strong people management skills: supervision, appraisal, performance management, and HR process compliance

• Experience working with, and reporting to, a Board of Trustees or equivalent governance body

• Excellent written and verbal communication skills

• Ability to manage competing priorities across multiple sites calmly and consistently

• Commitment to inclusive practice and experience working with children with disabilities and additional needs

• A suitable Level 3 or above qualification in Early Years, Childcare, or a relevant field (e.g. CACHE Level 3, BTEC Level 3 in Children's Play, Learning and Development, or equivalent EYFS-recognised qualification)

Desirable 

• Experience of income generation including commissioner relationships, grant management, and contract compliance

• Experience of charity or voluntary sector management

• Coaching or mentoring experience

• Knowledge of Camden's VCS and community infrastructure

Conditions of Employment

• This post is subject to an enhanced DBS check.

• The postholder will be required to work across all PACE sites in Camden. Flexible or hybrid working will be considered where operationally appropriate, but the role requires significant on-site presence.

• PACE is an equal opportunities employer and positively encourages applications from all sections of the community.

• PACE is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

It’s been a fantastic few years at Nova with new projects and campaigns reaching hundreds of local good causes. We are a small Wakefield-based charity with a big impact for the community groups, charities and social enterprises in the local area that we support. We do this through specialist advice, networks, funding and as a trusted source of information – that’s where you could come in.

We’re looking for someone to join our friendly and collaborative team. Someone that can get the right information to the right people so that local Voluntary, Community and Social Enterprise (VCSE) organisations get the support they need to thrive. It’s a brilliant way to use your creative skills to make a difference.

What does this role involve?

The Officer will play a central role in bringing our communications and marketing to life. They’ll support with interesting and diverse campaigns that build an engaged community of members and celebrate the impact of the VCSE sector in Wakefield District.

Here’s a quick insight into what the Officer will be busy with:

• Supporting with planning, delivery and monitoring of our comms
• Developing content to promote Nova’s regular activities and events on a variety of channels, including our website and social media
• Managing an inbox and using that information to curate updates
• Creating, designing and branding documents
• Supporting the development of our email marketing

What are we looking for in our Communications Officer?

• Ability to identify, write and design engaging content
• Attention to detail and excellent organisational skills
• Digital skills and ability to use online marketing tools, including social media
• Relevant qualifications or work experience
• Ability to prioritise and work flexibly
• Ability to interpret complex information

It's a brilliant opportunity for someone with creative fair and an understanding of marketing.

Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

You’ll benefit from a competitive salary, 28 days a holiday a year (plus bank holidays), and some great benefits including:

• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways. More information can be found in the Application Pack and in our Equality, Diversity and Inclusion Statement.

To apply, complete the online application form. 

Closing date: Sunday 5 July, 9pm

Interview date: Thursday 16 July

We notify all applicants of the outcome of your application however, due to capacity, we are unable to provide feedback to applicants until the interview stage.

Your Mission 

You’ll deliver a growing portfolio of owned, third-party and DIY Challenge Events, while also supporting wider fundraising events across CALM. 

• You’ll join an ambitious team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has seen a massive increase in fundraiser numbers this year. We’re hiring to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

Responsibilities

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide end-to-end operational support for fundraising events, including liaising with venues, partners and suppliers, obtaining quotes, coordinating travel and logistics, working with production teams, preparing materials, producing risk assessments, and creation of event documentation such as briefs, schedules and post-event evaluations

• Represent CALM at Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, contributing ideas, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our event marketing strategy 

• Deliver stewardship calls to Event Fundraisers - welcoming them to the team after sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work confidently across key income platforms to ensure accurate setup, coding and reporting of fundraising pages, campaigns and donations, including JustGiving and Enthuse.

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Your profile 

Competencies

Essential

• A strong understanding of challenge event fundraising and event delivery

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: Sally Rowley, Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30,000 - £33,000

A work environment that values creativity, personal growth and collaboration.

Applications for this role close on Sunday 28th June. 
 

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Safeguarding:

We are committed to safeguarding children and adults at risk in both physical and digital environments. We expect all staff and volunteers to share this commitment and adhere to our safeguarding policies. 

Any appointment is subject to satisfactory references and a DBS check at the appropriate level. Successful candidates will be required to complete mandatory safeguarding training.

About the role

We are seeking a creative and highly organised Supporter Engagement Coordinator to join our Supporter Engagement team at the British Museum. This is an exciting opportunity to shape our communicate with and event programme for our Members, Patrons, Major Donors, and wider supporter community.

You will play a key role in delivering engaging, high-quality communications across print, digital, and in-person channels- helping to deepen relationships, grow our membership, and support vital fundraising activity.

Alongside supporting all communications for the Museums most dedicated supporters, you will manage the Young Friends' magazine, Remus, which involves writing articles and developing activities connected to the Museum collection.

This is an exciting and varied role for someone who enjoys working with an ambitious and welcoming team and who takes pride in telling compelling stories and creating content.

About you

• Excellent writing, editing, and proofreading skills with strong attention to detail.
• Experience in marketing, communications, or fundraising, ideally within a cultural or charitable organisation.
• Strong organisational skills with the ability to manage multiple projects and deadlines.
• Understanding of audience engagement, membership, or donor communications.
• A collaborative approach and confidence working with a range of stakeholders.
• Ideally, you will have experience of email marketing, events, CRM such as Raiser's Edge and design software.

Key areas of responsibility

Engagement & Communications:

• Produce a range of engaging content for Member and supporter communications, including emails, newsletters, printed communications and campaigns.
• Support the production of publications, including magazines and youth-focused materials.

Digital & Content:

• Maintain and update web content to ensure accuracy and appeal.
• Oversee the use of multimedia content, ensuring appropriate permissions and rights clearance.
• Support content capture at events, including photography, video, and audio.

Campaigns & Delivery:

• Coordinate the delivery of multi-channel campaigns, working closely with internal teams and external suppliers.
• Manage mailings and production schedules, ensuring deadlines and budgets are met.
• Contribute to campaign performance by supporting segmentation, targeting, and data

The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
• Interest-free loans including season ticket, rental deposit and bicycle loans.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.

If you have any additional needs that we should be aware of to support you with your application, please provide details

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.