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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster is seeking a Digital Inclusion Lead Coordinator to work with the Wellbeing Services Manager on the delivery of its Digital Inclusion service, supporting older people and those experiencing social isolation to develop the confidence, skills and access needed to participate fully in the digital world. The service supports vulnerable older adults, including people living with dementia, through one-to-one coaching, group sessions, equipment loans, and community-based support.
The postholder will work closely with team colleagues, coordinating service delivery across Westminster, ensuring high-quality, person-centred support for clients, while overseeing volunteers who contribute to the project. The role will involve working closely with internal teams, external partners, and commissioners to ensure the service achieves its outcomes and demonstrates impact through effective monitoring and reporting.
Main Responsibilities
As a Digital Inclusion Coordinator, your role will be to:
• Manage a caseload of clients, including people living with dementia and complex needs.
• Deliver one-to-one digital coaching and support.
• Facilitate digital inclusion group sessions.
• Provide device setup, troubleshooting and digital skills training.
• Coordinate referrals to internal and external services.
• Recruit, induct, train, support and supervise volunteers contributing to the project.
• Coordinate volunteer assignments and monitor volunteer performance and wellbeing.
• Ensure volunteers comply with safeguarding, confidentiality and organisational policies.
• Maintain accurate client and volunteer records.
• Produce quarterly monitoring and impact reports for Commissioners and internal management use.
• Monitor service outcomes, analyse performance data and identify improvements.
• Attend relevant stakeholder, partner and project meetings.
• Develop positive relationships with commissioners, partners and community organisations.
• Ensure compliance with organisational policies and procedures.
Service Delivery
· Manage and maintain a caseload of clients, including those living with dementia and complex needs, using a holistic and person-centred approach.
· Deliver one-to-one digital coaching sessions in clients' homes, community settings, and remotely where appropriate.
· Support clients to develop practical digital skills, including:
· Email and online communication
· Video calling and social networking
· Online shopping and banking awareness
· Accessing NHS digital services and health applications
· Internet browsing and online safety
· Provide troubleshooting, technical support, and guidance on the use of smartphones, tablets, laptops, and associated technologies.
· Support service users with selecting, setting up, and using devices, Wi-Fi connections, and digital loan equipment.
· Facilitate and support group-based digital inclusion sessions across Westminster.
· Ensure service users are referred to and access appropriate internal and external services where needed.
Volunteer Coordination
· Recruit, induct, train, support and supervise volunteers involved in the Digital Inclusion project.
· Coordinate volunteer assignments and ensure effective matching of volunteers with clients and activities.
· Monitor volunteer performance and wellbeing, providing regular guidance, supervision and development opportunities.
· Ensure volunteers comply with organisational policies, safeguarding requirements, confidentiality standards and service procedures.
· Promote volunteer engagement and recognise volunteer contributions to the success of the project.
Monitoring, Evaluation and Reporting
· Maintain accurate and timely records of all client interactions, volunteer activity, outputs and outcomes on organisational databases.
· Monitor service performance against agreed targets and key performance indicators.
· Produce comprehensive quarterly monitoring and impact reports for commissioners and internal management purposes, highlighting achievements, outcomes, challenges, case studies and recommendations.
· Gather and analyse service-user feedback and outcome data to demonstrate service effectiveness and inform service improvements.
· Attend internal and external meetings relating to service delivery, monitoring and partnership development.
Partnership Working
· Work collaboratively with Age UK Westminster teams, NHS partners, voluntary sector organisations and community groups.
· Promote Digital Inclusion services across Westminster and support outreach and engagement activities.
· Develop and maintain positive relationships with stakeholders, commissioners and referral partners.
· General Responsibilities
· Ensure all administration, reporting and documentation are completed accurately and within required timescales.
· Maintain confidentiality and comply with GDPR, safeguarding, health and safety, equality and organisational policies.
· Support organisational events, community activities and service development initiatives as required.
· Undertake any training necessary for the effective delivery of the role.
· Carry out any other duties reasonably required within the scope and level of the position.
Additional Lead Responsibilities
· Contribute to strategic planning and development of Digital Inclusion activities.
· Identify opportunities to expand service reach, volunteer involvement and community engagement.
Responsibilities of the Charity
Age UK Westminster will support the role as follows:
· Line Management & Support from the Wellbeing Manager; additional support from Head of Services/ CEO
· Induction training and briefing
· Database training
· Regular briefing/update meetings and emails
· Provision of materials where appropriate
· Regular line management supervision and support from your supervisor and team members
· The opportunity to participate in team meetings
· Internal relevant to your role and to other areas of personal and professional development
Benefits
Person Specification
A predominance of the following are considered essential to the role:
· An understanding of Digital Exclusion and the impact it has on older people
· Ability to prioritise and manage workload
· Ability to assimilate and understand information by listening, reading and use of the telephone
· Willing to work to guidelines and standards and to take a flexible approach to work
· Ability to listen to others and to explain things clearly without jargon or being patronising
· Awareness of discriminatory practices and equal opportunity issues.
· Ability to work alone or as part of a team
· Strong communication skills (written and verbal)
· To develop and work with other and agencies; and to seek and offer support
· Willingness and interest in learning, to attend training, meetings and other community events
· Competent use of MS Office (Word, PowerPoint, excel and email), social media, zoom, MS Teams and other tools.
· Patient, tolerant and someone who enjoys supporting people to learn new skills.
· An understanding of issues effecting older people
· Able to reflect on own performance
· Be flexible and travel within City of Westminster and Royal Borough of Kensington and Chelsea
· Experience of managing and supporting staff or volunteers
Desirable:
- One year experience working within the charity sector
- Mental Health and Wellbeing awareness
- First Aid Training
- Experience in designing and managing basic training materials
- Ability to speak languages other than English
The client requests no contact from agencies or media sales.
We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.
You will work closely with health and social care professionals, Multi Disciplinary Teams, local partners and volunteers to connect people affected by MND with the information, services and support they need.
At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.
Key Responsibilities
About You
This is a home-based role with frequent travel across Bristol, Gloucestershire and Wiltshire and occasional travel outside the area to attend team meetings
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy bringing people together? Are you organised and friendly? Chinnor Village Centre is looking for a proactive, caring person to support the clubs and community groups. From timetables to room setups, from welcoming participants to sharing what we do across our community and local organisations, you’ll help create a vibrant, inclusive programme of activities designed to bring older people together and end social isolation.
We are a small, friendly team of Trustees and staff, committed to making the Centre the hub of community life. Ideally you will have experience relevant to the post but the right qualities to provide a caring, inclusive environment are most important.
The postholder will work 2 days a week, on Tuesday and Wednesday. There may be an option to increase to Thursdays in the future. Additional benefits include 25 days holiday per year pro rata and a pension scheme. Training relevant to the post will be provided.
The client requests no contact from agencies or media sales.
Saferworld is seeking to recruit a Project Coordinator. The Project Coordinator will support effective and efficient project and grant coordination with Saferworld staff and partners, supporting the achievement of programmatic and organisational goals, with a strong focus on Afghanistan within the Asia and MENA region. The role will focus on day-to-day relationship building and support to civil society partner organisations in difficult contexts, and is expected to require high levels of adaptability, flexibility and support to locally led approaches in the programme. The role will also have a strong focus on managing timelines, ensuring compliance with rules and regulations, and ensuring management and tracking of all supporting documentation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part Time, 21 hours per week over a Monday, Thursday and Friday
Salary: £24,479.00 to £25,900.00, dependent on your skills, knowledge and experience (pro-rata £14,687.40 to £15,540.00)
Location: Cardiff (3-days a week in office) with expected travel to Bristol twice a month
Interviews: 6th of August in our Cardiff Centre
The King's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.
We are looking for a Centre Coordinator to join our team in our Cardiff Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.
You will indirectly support young people by ensuring that our Cardiff Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance, and controlling office equipment and supplies. Previous administrative and Microsoft Excel proficiency experience is beneficial but not essential.
To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Cardiff Centre, this is why planning and organisation skills are a must.
If you are up for a challenge and enjoy working in a team, we would love to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Centre Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who can bring calm to chaos, creativity to crisis, and leadership to a team supporting people at their most vulnerable?
We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we are looking for a Project Coordinator to help shape the service from the ground up.
This is your chance to lead a small, passionate team of support workers and volunteers to build innovative peer‑led spaces, and support individuals navigating the complex intersection of gambling, mental health, and crisis. If you thrive in fast‑paced environments, love community‑driven work, and want to make a real difference, this role is for you.
What You’ll Lead & Create:
Empower a diverse team of support workers and volunteers
Working and collaborating with senior managers and stakeholders, including commissioners
De‑escalate mental health crises with confidence, compassion, and creativity
Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more
Co‑produce psychoeducation workshops that explore root causes of gambling behaviours
Build safe, meaningful peer‑led spaces for loved ones and affected others
Drive outreach across Hounslow, connecting communities to support
Collaborate with NHS, Public Health and internal teams to create an integrated, holistic service
Lead safeguarding with confidence, ensuring every interaction is safe, ethical and well‑documented
What we're looking for
You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings, you understand safeguarding, and you’re ready to lead. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.
Minimum of 1 year working in mental health services
Minimum of 1 year working with those impacted by addiction
Minimum of 1 year of line management
Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
Benefits of working with us
Contributory pension — A solid pension that supports your future while you support others
Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days
Mind Mental Health Day — a day off for your birthday
Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best
Cycle to Work — Save money, stay active and make your commute greener
Flexible working — Balance life and work with supportive flexibility
Employee Assistance Programme — Free counselling and confidential support whenever you need it
Paid medical appointment time — Take care of your health without losing pay
Training & development — Grow your skills with ongoing learning and professional support
Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community
Please find a full JD and Person Specification attached to the ad.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Are you an experienced and compassionate leader with a passion for empowering young people and making a difference?
At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. We believe no child or young person should ever be alone or voiceless in the care system, in family court, or when decisions are being made about their future.
We are seeking an experienced and motivated Project Coordinator, working 28 hours per week, to lead the delivery of Project Unity across England. Project Unity provides high-quality, rights-based advocacy and intensive support to care-experienced young mothers who are pregnant or have recently given birth, helping to empower young mothers, strengthen outcomes and prevent children from entering care.
About Project Unity England
Project Unity England improves outcomes for care-experienced young mothers and their children through collaborative, multi-agency working, delivered through cluster-based areas bringing together local stakeholders for coordinated, community-focused support. Cluster one is based around London and cluster two around Yorkshire, with a third cluster area to be identified in year three. Travel between cluster areas is expected, particularly from year two onwards.
As Project Coordinator, you will support delivery and development of Project Unity within your assigned cluster areas, working closely with partners and internal teams. Key responsibilities include:
This role offers the chance to work across diverse cluster areas, influence at both local and Parliamentary level, and make a direct impact on services for care-experienced young mothers and their children.
About the role
You will provide day-to-day leadership of Project Unity, supporting a team of Project Workers and volunteers to deliver high-quality, advocacy-led, trauma-informed support that empowers young mothers to understand their rights and have their voices heard.
Working with local authorities, health partners, safeguarding networks and community organisations, you will build relationships and referral pathways, monitor outcomes, and identify opportunities to strengthen and grow the service – leading meaningful work within a values-led organisation.
About you
You are passionate about supporting vulnerable young people and families, confident leading teams within a trauma-informed environment, and able to balance operational oversight with a person-centred approach.
You will have experience working with vulnerable young people or families in a social care, advocacy or support setting, alongside experience managing or supervising staff and/or volunteers, plus a strong understanding of safeguarding frameworks and relevant legislation. Excellent communication and organisational skills are essential, with the ability to manage competing priorities and make sound professional decisions, demonstrating NYAS’s values of Collaboration, Accountability, Respect and Empowerment.
How to Apply
Please apply via the the NYAS website. In your application, evidence using specific examples how your skills and experience meet the criteria in the person specification within the attached job description, including:
Employee Benefits
We offer the following employee benefits:
Safeguarding and Compliance
NYAS operates robust safeguarding procedures, and internal candidates will be subject to references in line with our Safeguarding and Child Protection Policy. In accordance with UK immigration law, proof of eligibility to work in the United Kingdom will be required as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high number of applications.
About NYAS
NYAS (National Youth Advocacy Service) is an established rights-based charity ensuring that children, young people, and adults across England and Wales are respected, represented and supported in expressing their views. We work with care-experienced people who are often reliant on statutory services, and our combination of social care and legal services places us in a unique position to ensure their voices are heard.
We are an equal opportunities employer and a Disability Confident Employer, guaranteeing an interview to all disabled applicants who meet the minimum criteria. We welcome applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
Programme Coordinator
The Race Equality Foundation has been awarded a transformative multi-year grant from The National Lottery Community Fund (TNLCF) as part of its Health Inequities: Structural Racism and Discrimination Partnership. The programme will establish three Anti-Racism Collaboratives (ARCs), each bringing together voluntary, community and social enterprise (VCSE) organisations, people with lived experience, health and care organisations, local authorities and other partners to tackle the structural causes of ethnic health inequities through co-production, evidence and collective action.
As Programme Coordinator, you will play a central role in enabling the successful delivery of this ambitious programme. Working closely with the Lead Changemaker, Changemakers and colleagues across the Foundation, you will ensure the programme has the systems, coordination and administrative support needed to deliver high-quality partnership working and meaningful co-production across the three ARCs.
This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities. You will coordinate meetings and events, maintain programme systems and records, support communications, and ensure partners and community members are well supported to participate in programme activities. By enabling the smooth day-to-day operation of the programme, you will help create the conditions for partners and communities to work together to tackle structural racism and reduce health inequities.
Person Specification
Essential
An understanding of structural racism, health inequities and the Race Equality Foundation's commitment to anti-racist practice.
At least 12 months' experience in programme or project coordination, administration or a similar role.
Experience of maintaining records and managing information using spreadsheets, databases or other digital systems.
Experience of organising meetings, events or activities involving multiple stakeholders.
Experience of responding professionally to enquiries by email and telephone.
Strong IT skills, including Microsoft Office and Google Workspace.
Excellent organisational skills, with the ability to manage competing priorities and work accurately to deadlines.
Strong written and verbal communication skills.
Ability to build positive working relationships with colleagues, community organisations and external partners.
Ability to work independently while contributing effectively as part of a collaborative team.
A proactive approach to problem solving, with good attention to detail.
A commitment to equality, diversity and inclusion, and to supporting accessible and inclusive ways of working.
Desirable
Experience of working in the health, voluntary, community and social enterprise (VCSE), or public sector.
Experience of supporting community engagement, co-production or partnership working.
Experience of supporting research projects, monitoring or evaluation activities.
Experience of maintaining website content or using content management systems such as WordPress.
Experience of using digital collaboration or project management tools such as Trello, Monday, Basecamp or similar platforms.
Experience of using design or communications software such as Canva.
For the full job description see attachment.
Applications will only be accepted via application form on our portal. We will not accept any applications via CV.
Please note, we can only accept applications from those already eligible to work in the UK.
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
A little bit about the role
Contract: Part-time, 22.5 hours, 3 days a week (Tuesday, Wednesday & Thursday), Permanent
Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
Please note that this role will be closing at 9am on Monday, 27th July 2026
The Delivery Coordinator on the Approach Social Work Programme, organises the programme logistics, meetings, panels and events on behalf of the region. This includes the procurement of Teaching Day venues, liaising with other teams to ensure the smooth running of events and note-taking in meetings and panels while acting as a point of call for the team and participants.
The Delivery Coordinator is crucial to supporting the work of the wider team by supporting colleagues to ensure the efficient use of resources and scheduling that achieves the smooth Delivery of the Approach Social Work Programme.
The role requires someone who is skilled at building positive relationships with people in addition to being highly organised and the ability to manage multiple areas of work and use initiative to resolve issues. Attention to detail and a high level of accuracy is also essential.
We are looking for someone with:
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with experience in administration or strong transferable skills, who is organised, proactive and enjoys providing high-quality support. You will be confident using everyday digital tools and systems, with the curiosity and willingness to learn new platforms as required. You will have strong attention to detail, excellent communication skills and the ability to build positive relationships with colleagues and stakeholders. You will be able to manage your own workload and use your initiative and contribute to a collaborative team that supports great experiences for participants and partners.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a Virtual Casework Coordinator to join the Casework and Community Engagement Team at SSAFA, the Armed Forces charity.
About the role
You will be responsible for the efficient daily operations of the Virtual Casework Office. You will be working collaboratively with SSAFA colleagues and volunteers across all Regional Offices to ensure SSAFA beneficiaries receive a consistent, timely, and high-quality service.
You will be responsible for providing specialist administrative support, working closely with SSAFA Regional Offices, this will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.
This role will be key in supporting regions transitioning to our new digital platform, stepping in where extra help is needed.
About the team
The team operates within a "virtual" office and will assist in the rollout of the Network Delivery Project (NDP) across all regions. The successful candidate will join a support team that includes two virtual casework coordinators, under the guidance of the Virtual Casework Manager.
All team members are homebased.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
Download the full job description on our website.
View the benefits SSAFA has to offer on our website.
If you have any queries or would like to speak to someone about this role, please contact Ryan Macdonald for an informal discussion.
How to apply
Click on ‘Redirect to recruiter’ to find out more and to apply.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Sunday 26 July 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Accountable to: Service Manager
Responsible for: None
Location: Baca office, Loughborough, England with occasional travel to Cambridge and locations where Baca’s services are delivered.
Hours: 37.5 hours per week (evening and weekend as required and be part of the on-call team to deliver out of hours emergency support as part of a rota.)
Salary: £30,000 a year
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are seeking a passionate and committed Youth Engagement & Opportunities Coordinator to deliver engaging programmes and meaningful opportunities for young people seeking refuge.
In this rewarding role, you will help young people build confidence, independence, and pathways into education, employment, and community life. You’ll also work closely with partners, alumni, and colleagues to ensure young people’s voices shape the services they receive.
Key Responsibilities
Coordinate opportunities that support young people’s independence, wellbeing, and life skills
Enable access to education, employment, volunteering, and community activities
Build partnerships with employers, charities, and local organisations
Support youth voice, participation, and co-production across services
Develop and engage an active alumni network
Deliver safe, inclusive programmes and activities
Monitor outcomes and continuously improve services
Maintain accurate records and uphold safeguarding standards
About You
Experience in youth work, community development, or a related field
Strong communication and relationship-building skills
Ability to coordinate multiple programmes and partnerships effectively
A compassionate and professional approach when working with vulnerable young people
A strong commitment to safeguarding and promoting wellbeing
Desirable:
Experience working with asylum seekers or vulnerable groups
Knowledge of trauma-informed approaches (e.g. PACE, Trauma Recovery)
Additional language skills
Experience in partnership development or programme delivery
Additional Information
Occasional evening and weekend work required
Participation in an on-call rota
Travel between service locations
What We Offer
The chance to make a meaningful difference
A supportive, values-driven team
33 days’ holiday (pro rata), pension, wellbeing support, and more
Apply Now
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role. You must also be able to legally drive in the UK for this role.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Nightstop Coordinator
If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.
Location: Manchester - Nightstop
Salary: £30,943 per annum
Closing date: 02 August, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Nightstop Coordinator – Greater Manchester
Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.
As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.
We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.
Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
In this role, you will:
Supporting Young People
• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting
• Conduct needs and risk assessments with potential Nightstop guests
• Coordinate and manage the logistics of each placement with volunteer hosts
• Work proactively with guests and partner agencies to identify longer-term accommodation options
• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota
• Ensure the safety and wellbeing of all guests and volunteers at all times
• Comply with data protection and information-sharing protocols
• Lead on safeguarding actions to protect people with an identified risk
Volunteer Recruitment, Promotion and Engagement
• Promote volunteer opportunities through community networks, local organisations, and online platforms
• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures
• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes
• Deliver training, supervision, forums, celebration events and ongoing support to volunteers
• Build strong relationships with hosts to support retention, motivation, and engagement
• Act as a key point of contact for volunteers, providing guidance and problem-solving support
• Maintain regular communication with volunteers, including updates, development opportunities, and networking events
Marketing and Stakeholder Management
• Develop and maintain effective partnerships with statutory and voluntary sector organisations
• Work collaboratively with partners to support young people’s outcomes
• Arrange and attend community events and meetings to promote the Nightstop service
• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service
• Support development of client and volunteer stories for communications and fundraising
• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement
Administration
• Maintain accurate and up-to-date records for all guests and volunteers
• Contribute to monitoring, reporting, and data collection
• Support financial processes, including payments and record-keeping
Other
• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings
• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team
• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team
• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)
• Provide out-of-hours support when required
• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager
About You
When completing your application form please address all the points set out below.
Knowledge and Experience
• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face
• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices
• Knowledge of housing and homelessness legislation, including welfare entitlements
• Experience of completing and implementing risk assessments
• Strong understanding and experience of implementing safeguarding principles and procedures
Skills and Abilities
• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly
• Strong organisational and administrative skills, with the ability to manage competing priorities
• Ability to work both independently and as part of a dispersed national team
• Experience of working collaboratively with internal and external stakeholders
• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office
• Ability to work under pressure and respond effectively to changing demands
• Ability to maintain professional boundaries and promote this in others
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
My Journey from Volunteer to Manager
When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.
They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.
One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.
Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.
If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
#INDSCP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a part time Pause Coordinator to join our established Practice in Halton.
Pause Coordinators play a vital role in the success of our work. They manage a broad and varied range of responsibilities, from supporting finance, data and performance monitoring systems, to organising events and providing high-level administrative and strategic support. As a key point of contact, they work closely with professionals, women and partners, requiring excellent communication skills and a strong understanding of the needs and experiences of the women we support.
As a Pause Coordinator, you will provide comprehensive administrative support to the Practice, helping ensure the team can work effectively and deliver meaningful impact.
You will be central to the smooth day-to-day running of the service, particularly as colleagues are often working out in the community. This role suits someone who is highly organised, proactive and detail-focused. You'll be in the office as well as working from home, and as you're part time, we can be flexible with your hours.
You’ll be part of a small, supportive team where collaboration and flexibility are essential, and where everyone is committed to improving outcomes for the women we work with.
Please ensure you address the "Experience" and "Knowledge and Skills" sections of the person specification in your cover letter.
We work to improve the lives of women who have had - or are at risk of having - children removed from their care, and the services which affect them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.
Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events.
We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops.
In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales.
You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact.
We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.
This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact.
If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you.
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We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.
The client requests no contact from agencies or media sales.