About Scope

We’re the disability equality charity. We won't stop until we achieve a society where all disabled people enjoy equality and fairness. At home. At school. At work. In our communities.

We provide practical advice and emotional support whenever people need it most. We use our collective power to change attitudes and end injustice. And we campaign relentlessly to create a fairer society.

About the role

Our Area Managers provide line management, supervision and support to a team of shop managers and other staff as assigned and are expected to profitably manage a number of shops, typically 15 to 20, within a designated geographical area. You will be required to travel extensively including some overnight stays, Saturdays and other additional hours as required and ideally live in the area you are responsible for managing. Scope charity shops are open every day, so you must be prepared to work weekends and Bank Holidays if required. 

About you

An experienced Area Manager you will have substantial retailing knowledge, including multi-site management. A history or interest in fashion retail would be of benefit for the role.

The key activities are managing staff including shop managers. recruiting and developing staff. and our volunteers. 

Adherence and understanding of Health and Safety is key.

Our ideal candidate will work on their own initiative, identify commercial opportunities and maximise income. A drive to build, develop and maintain a high performance team whilst planning and prioritising your own work and the work of others.

You must also have experience of using administrative systems and procedures, databases and spreadsheets prioritising your workloads to deadlines. You must be able to communicate effectively verbally and in writing to answer and resolve queries and you must be able to deal with sensitive and confidential information in the appropriate manner.

Disabled candidates

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We are always looking for applications from disabled people. If you are disabled and you have the skills and, or the experience to do the job, we really want to interview you. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

Please note that successful candidates will be subject to an enhanced DBS check.

Retail Project Manager

The retail world is changing as we know it and our client is looking to appoint a Retail Project Manager on a years fixed term contract initially. The key purpose of this role is drive and execute a suite of projects across our client's national portfolio of 56 shops. This is an incredibly varied role which will leading projects on digital transformation, new shop openings, process changes all with the overarching aim to innovate and deliver their stores for the future. This role will work at pace and have multiple projects coinciding at any one time across the Charity, you can expect to be working with multiple functions internally and suppliers/contractors externally.

What they can give you is an environment to thrive as they continue with their growth plans for 2021. You will be able to own and see first-hand the tangible differences you are making to an innovative Charity Retailer. They will give you the freedom to deliver but all the support you need to make it happen.

Retail Project Manager Requirements:

Our client needs someone who has ideally managed end to end projects within a retail setting, they are very open to both commercial and charity retail settings. You will have managed multiple projects working consecutively that have involved stakeholders from across the organisation. Any experience in property, new stores, digitalisation and process improvement will be beneficial to your application.

Behaviours: These for us are integral for the role to be success and the ideal person will be energetic, have a passion for retail (innovation and improvement) and have a collaborative approach. They all work together to deliver the most success for the Charity so you will be able to influence and gain buy in from both the Leadership teams but also their amazing teams on the ground in store.

A bit about our client:

They save lives, be it the Emergency or Children’s Air Ambulance their Helicopters and their operations teams ensure they are with people in their upmost time of need. To keep their helicopters flying; their retail shops, fundraising teams and volunteers raise the much needed funds required.

They are on a journey to be the organisation of choice and opportunity for the most talented and driven people from diverse backgrounds.

Location: Daventry. The role will a mixture of remote and office-based working with also travel to their shops when required. Their Retail HQ is in Daventry and their Charity HQ is in Rugby.

Job type: 12 month Fixed Term Contract initially

Hours: 37.5 hours per week

Salary: Competitive

You may have experience of the following: Retail Project Manager, Retail Change Manager, Retail Programme Manager, Area Retail Manager, Retail Innovation Manager, New Store, New Opening, etc.

Ref: 94878

We are seeking a positive, target driven and organised individual to join our successful retail team in Northampton Town Centre.
Daily duties include sorting donated stock, preparing stock for sale, pricing, managing volunteers, visual merchandising, cashing up, recruiting volunteers and providing training to them.

Occasionally the Shop Manager may be required to assist in other RSPCA Northamptonshire shops to cover absences or provide additional support.

The Shop Manager will be required to work 5 days per week (35 hours) including some weekends. Working days may vary weekly so flexibility is required.

Previous retail, customer service and management experience is desirable.

This is a very rewarding and exciting opportunity in a role that varies day to day. A good level of fitness is required to carry out duties.

Job Type: Full Time

COVID-19 considerations:
Strict Covid Risk Assessments are in place and constantly reviewed to ensure the safety of our staff and customers

Application deadline: 25/09/2020

Job Types: Full-time, Permanent

Salary: £18,000.00 per year

Schedule:

• 8 hour shift

Experience:

• management: 2 years (Preferred)
• customer service: 2 years (Preferred)

Licence:

• UK Driving (Preferred)

Work remotely:

• No

CAPE is a London based charity providing a vital suite of services for people with long and enduring mental health issues. Cape Shops Limited is CAPE’s trading subsidiary and we are a growing and thriving charity shop brand. We believe in serving our local community, creating a positive shopping experience for our customers and ensuring our donors know that we are grateful for their support.

We are looking for someone to manage a strong team of volunteers and casual employees to meet revenue targets and create a thriving, profitable retail business. All profits are redirected to the main charity

Job Purpose:

To maximise sales and minimise costs for the shop whilst ensuring that the shop supports and endorses our values and brand as well as raising awareness as much as possible in the local community.

To be responsible for the recruitment and management of the staff and volunteer sales team.

To manage our eBay store and develop other sales channels to maximise income and profit from donated goods to ensure the sustainability of CAPE Charity in the future.

We are looking for candidates with the following experiencenece:-

• Retail and sales
• Customer service
• Recognising stock potential to generate income
• Merchandising, visual displays, shop layouts and window design
• Generating highest sales value from donated goods
• Ability to sort and process donations
• Handling cash/cashflow systems, electronic tills, card machines and collating financial information
• Supervisory experience
• Management of Health and Safety for customers, volunteers and staff

If this is the role for you we look forward to hearing from you.

Do you have strong charity retail management experience and excellent people skills? Want a rewarding role at the heart of our social enterprise operations? 

We’re looking for a highly motivated individual to be our new Retail Manager.

Unlike many homelessness charities, we don’t just offer a bed for the night. Instead we offer a home for as long as someone needs it, as well as meaningful work in our social enterprise. This combination of a stable home and having something to do every day helps to restore lost self-esteem and gives people the time and space to be able to deal with any problems they may have experienced in the past. 

We are seeking a commercially driven retail expert with an extensive background in strategic charity retail to lead our social enterprise operations.  Able to maximise the sales of donated goods to increase sales revenue through the effective management of people and resources, and to improve efficiency and consistency across all stores. 

The successful candidate will have a passion for charity retail with excellent visual merchandising skills, experience of meeting and exceeding sales targets and opening successful new retail outlets. 

This is an exciting opportunity for a highly-motivated individual, who has a ‘can-do’ attitude.

RETAIL MANAGER

Overall purpose of the job

• To manage the charity’s retail functions which include high street stores and online sales.  Identify and act on opportunities to open new shops and increase the online presence.
• To increase the sales revenue received from donated items by improving systems and efficiency and to introduce consistency of processes across all stores.
• To improve and enhance customer experiences across all retail operations by improving visual merchandising, increasing brand awareness, and developing creative displays within the stores.
• To inspire, train and develop Companions, staff and volunteers to achieve continued retail success, ensuring the team is delivering a consistently high standard of customer service.

Main duties and responsibilities

Shops

• Oversee all retail outlets to ensure they are taking advantage of their individual trading opportunities.
• Work with shop staff and Companions to create eye-catching visual merchandising displays, ensuring stock is rotated within each store and also across the wider retail outlets.
• Manage and develop the back-of-house/sorting areas to ensure that incoming and outgoing items are processed safely and securely.
• Implement a new EPOS system and ensure it is being used correctly; identifying and undertaking any training issues.
• Oversee the cash-up procedures and ensure all takings are returned to head office for processing and banking.
• Ensure that high levels of customer service are maintained across all areas of the retail social enterprise.
• Correctly process all retail administrative paperwork and reporting requirements.
• Ensure all retail outlets are kept clean, safe and organised.
• Act as a key holder for all stores and undertake Shop Manager duties as and when needed.

Donations

• Ensure that a consistently high level of donated items are received across all areas of the retail social enterprise.
• Encourage the public to donate goods through local shop promotions and the use of social media.
• Work with the Logistics Co-ordinator and van crews to identify and inform of the types of stock items needed for each store, and to ensure the timely distribution of these items.
• Ensure that all stock is clearly tagged and priced.  Introduce a system of pricing reductions for old stock and be creative in introducing ways to reduce the amount of items going to landfill.
• Train Companions and retail staff on how to recognise quality brands and items.
• Oversee the internal and external storage areas, ensuring they are kept organised, safe, and arrangements are made for recycling unsaleable items.
• Actively help to identify and source higher value and unusual items to raise funds via the e-commerce operations.

Gift aid

• Actively promote the retail gift aid scheme.
• Ensure that all gift aided items are correctly identified and processed through the EPOS system.
• Work with other departments to assist with reporting and stock checking for all gift aid claims.

People

• Line Manage the Online Sales Manager and any retail shop staff.
• Ensure Companions are given thorough training within the retail roles, and ongoing support and guidance is provided.
• Take the lead on recruiting, inducting, training, and management of retail volunteers.  Act on all opportunities to promote volunteering and work with outside organisations to fill vacant volunteering roles. 
• Ensure that all retail staff, Companions and volunteers understand and observe all of Emmaus Greenwich’s policies and procedures.
• Undertake regular appraisals and 1-2-1 meetings; ensuring high levels of communication are maintained and all Companions, retail staff and volunteers have opportunities to make suggestions, give feedback and feel listened to.
• Assist with arranging the rota to ensure adequate Companion and staff cover across all areas of the retail social enterprise.
• Develop great team working environments and motivate Companions, staff and volunteers to ensure they contribute to the success of the retail operations.

Senior Management Team

• Work as part of the SMT to contribute to the strategy of the organisation and deliver the charity’s objectives.
• Prepare effective business plans to support new business opportunities.  Attend internal and external meetings and provide regular reports to the CEO and Trustees on matters relating to retail operations.
• Manage resources efficiently.  Ensure a strategic and holistic approach is taken and priorities are actioned.
• Help to increase awareness of Emmaus Greenwich and its retail operations, and act as an ambassador for the charity at external events. 
• Ensure that all financial, operational and personnel systems and processes are followed.
• To manage and report on monthly financials in order that budget is achieved and if there is any deviances, remedial action can swiftly be taken.
• Work with other staff members to ensure that all Health and Safety requirements are implemented and adhered to.
• Ensure compliance with General Data Protection Regulations (GDPR) across all retail operations.
• Assist with other projects as necessary.

Other Duties

• To be flexible and willing to carry out any reasonable duties needed to assist the community and business operations, including holiday/sickness cover and on-call duties, participation in team meetings, 1:1’s and appraisals.
• Support the learning and skills development of Companions.
• Perform any other tasks or duties deemed necessary by the CEO to contribute to the growing needs of the charity.

General

Emmaus works with vulnerable people. Staff and volunteers must observe the proper demarcation and professional boundaries while performing their role.

The post holder must always act in a way which will maintain the good reputation of Emmaus Greenwich; upholding the policies and procedures of Emmaus. They must strive to preserve good working relationships with Staff, Volunteers, Companions, and the Trustees, keeping the appropriate key personnel well informed of significant matters relating to the Community

We expect you to carry out your job responsibilities in an environmentally aware manner. Our aim is to ensure all resources are utilised effectively and efficiently. You will be expected to apply sound ‘value for money’ principles in undertaking purchasing or supply of goods and services.

In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus’s aim to take action to help disadvantaged people. You will be expected to encourage, develop and support volunteer involvement in our work.

• Salary of £30,000 per annum
• Working Hours – 40 per week 
• Annual Leave – 25 days per annum, plus 8 bank holidays
• Pension – Stakeholder pension
• Training & Development – Individually tailored induction, training and development 
• Employee Assistance – a 24/7 employee assistance scheme is available

Shop Manager

You will join as a Shop Manager to oversee the running of a busy retail outlet ensuring that stock is sourced, sorted, processed, and merchandised throughout the week in a timely manner. Recruiting and maintaining a large team of volunteers is also a requirement together with administering to the business needs of this outlet.

Shop Manager Requirements:

The successful candidate will have good communication skills and the ability to work flexibly across the area when necessary. The position is offered for 28 hrs per week to include Saturdays on a rota basis. Retail supervisory experience is preferred together with working knowledge of Health and Safety. Basic IT skills are essential.

CLIC Sargent is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

This post is subject to a Criminal Records Check.

About CLIC Sargent:

Every day, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK's leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.

Location: Gloucester, Gloucestershire

Job type: Part Time, Permanent, 28 hours per week

Salary: £18,001 per annum (FTE)

Benefits: In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.

Closing Date: 9 November 2020
Interview Date: 17 November 2020

You may have experience of the following: Store Manager, Branch Manager, Shop Manager, Assistant Shop Manager, Charity, Retail, Third Sector, Supervisor, Business Development, Charities, Volunteer, Voluntary Sector, Assistant Store Manager, etc.

Ref: 95010

Creative Support is a national, expanding not-for-profit organisation providing support to individuals with a wide range of care needs. Our services provide responsive and person centered care which is specific to the needs of the individual. The key to achieving this quality of support is by having a staff workforce that is hardworking and committed to ensuring the best possible quality of life and independence for those we provide this care for.

We are recruiting for a person centred, passionate and motivated Project Manager to lead one of our supported living services in the Bolton area. This bespoke service enables people with complex needs, autistic spectrum conditions and learning disabilities to lead fulfilling, happy and rewarding lives within high quality community based settings

You will be responsible for leading the delivery of care and support to three adults living within the service. You will be an experienced learning disability/autism practitioner with the ability to develop structured programmes of communication, personalised support and positive behaviour management. You will work closely with families and other professionals and will have the ability to supervise and mentor a staff team. You will help to deliver consistent, person centred services which meet the needs and preferences of individuals.

You will have previous experience, knowledge and a good understanding of working with people with complex needs and autism. You must be skilled in assessment and support planning, using a variety of methods such as, communication pathways & positive behaviour support strategies. You will manage and deploy staff effectively to meet the needs of service users, you will have excellent communication skills both verbal and written. You must have a hands-on approach and be able to role model and mentor staff. A relevant social care qualification is essential (RNLD, BASW, DipSW Diploma Level 5). Applicants must possess a clean and valid driving license and have access to a vehicle.

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

Benefits:

• Comprehensive induction and ongoing Clinical and Professional training to develop your career.

• Friendly, open culture

• Rated Good in all areas by CQC

• 33 days annual leave per year

• Company sick pay scheme

• Free Life Insurance Scheme

• Regular on- site support from an experienced Senior Practioner Manager

• Full Corporate Support from an established Not for Profit Provider

• Exclusive online retail discounts Scheme

• Free Employee Assistance Service

• Work for a Company that has Achieved The IIP Silver Award and is committed to employee development

Property Training Manager

They have a fantastic opportunity for an individual to join their Property team as a Property Training Manager reporting into their Property Director.

Their Property is uniquely placed to deliver best practice guidance, training, consultancy and network events that fuse property and finance matters within a public sector context.

You will work within their Property to manage the delivery of activities undertaken within the Property Training service principally using virtual training and event platforms and face to face by exception.

Property Training Manager Responsibilities:

- Developing a training business plan. Ensure it is a live document that is robust and dovetailed to the activities of the other services within their Property. Review at least quarterly at Property team meetings and adjust as necessary.
- Working with the Director of Property and other property service leads to ensure opportunities maximized, resources identified and planning is coordinated.
- Ensuring successful delivery of key courses including the Diploma in Public Sector Asset Management and the Certificate in Asset Valuation.
- Developing a deep understanding of competitor models, offerings and tactics in your area.
- Developing trusting relationships that engender better team ethos and a positive and healthy team ‘goal driven’ culture

Property Training Manager Requirements:

It is essential you have substantial experience as advisor, consultant or manager in asset management/property related services and knowledge of the public sector and the key challenges in relation to asset management and property.

Interested? And up for a new challenge, then they'd love to hear from you.

About the company:

Our client is the world’s only professional accountancy body to specialise in public services, and is a strong advocate for sound public finance management and innovative public service delivery.

Their members work in public services such as local government, the NHS and Whitehall departments as well as in national audit agencies, major accountancy firms and other organisations around the world where public money needs to be effectively and efficiently managed.

Closing date for applications: 6th November, 2020

Location: This role is based from home.

Type: Permanent, Full Time (36 hour working week - normally between the hours of 9.00 am to 5.00 pm)

Salary: £55,000 - £60,000

Benefits: 25 days annual leave. Up to 10% employer's pension contribution. Season ticket loans. Employee Assistance Helpline. Exclusive employee discount and rewards at many major brands including health & well-being, retail, restaurants and mobile technology providers.

You may have experience of the following: Asset Management, Asset Valuation, Property Services, Property Management, Asset Manager, Property Manager, Public Sector, Training Manager, Property Services Trainer, Training Consultant, Learning & Development, L&D, etc.

Ref: 95026

Cardiff City FC Community Foundation is the official charity of Cardiff City Football Club. We use the unique appeal of Cardiff City FC to change lives.

Fixed Term Contract (12 Months - Maternity Cover)

Job Purpose

The purpose of the role is to lead and shape our fundraising activities in order to grow income across the fundraising spectrum.

Key Responsibilities & Accountabilities:

Strategy and Policy

1. To support the development, implementation andevaluation of the strategic plan.

2. To develop and manage a fundraising strategy to secure income and support the organisation’s growth.

Leadership

3. To demonstrate a commitment to our values, mission and ultimate goal.

4. To be an ambassador for the Cardiff City FC Foundation with a strong external focus.

Management
5. To report to senior management, the board of trustees and

sub-committees about the impact of the fundraising activities. 6. To ensure best use of resources.

Finance
7. To manage the fundraising budget and report on variances to the SMT.

8. To ensure that fundraising income achieves target.

Fundraising

9. To communicate the fundraising strategy throughout the organisation, ensuring everyone understands their role and the importance of fundraising.

10. To develop strategies securing income from Trusts and Foundations, Corporate and individual Giving, Legacies, Fundraising Events.

11. To identify projects and services which could be funded through Trusts and Foundations, cultivate and approach funders, develop proposals which include as many core organisational costs as acceptable to the funder.

12. Identify projects and services which could be funded through major giving, cultivate relationships, develop proposals and secure gifts from major donors.

13. To identify opportunities and manage corporate and individual giving, cultivate relationships, maximise income generation, supporter engagement and lifetime value.

14. To identify opportunities and manage fundraising events, develop a fundraising calendar, to ensure maximum return on investment and maximum supporter engagement.

15. To build a strong, diverse pipeline of future opportunities.

16. To develop engaging targeted fundraising campaigns to broaden our support base.

17. To be aware of and respond to emerging trends in fundraising.

General

18. To understand the fundraising regulatory environment and ensure compliance.

19. To meet deadlines agreed with line manager and key partners with regard to reporting of key performance indicators and other targets.

20. To champion the highest standards for health and safety and safeguarding.

21. To effectively manage and develop strong positive relationships with beneficiaries, key partners and stakeholders.

22. To undertake any relevant training as required by line- manager or in line with expectations of the programme funder.

23. To attend and participate in meetings with Foundation staff, funding providers and other meetings as appropriate.

24. To exhibit and promote company values & behaviours.

25. Promote and celebrate equality, diversity & inclusion.

26. To out carry any additional work and duties that meet the needs of the business.

Key Relationships
Internal: All Foundation Staff and Trustees.

External: Cardiff City FC Directors and Senior Management, Trusts and Foundations and other funders, Major Donors, Corporate and Individual Supporters, any other external stakeholders that support and benefit the work of the Foundation.

KEY RESPONSIBILITIES

This post is intended for candidates that wish to work part time for 7hrs per week, with flexibility when hours are worked.

1. Attend relevant business forums/events to promote the work of the youth centre and to obtain annual sponsorship or support in kind.
2. Approach local businesses (including retail businesses) in the vicinity, (to include Brixton, Tulse Hill, Herne Hill, Streatham Hill, Balham, Clapham) to obtain regular financial support/sponsorship or support in kind.
3. Make approaches to businesses within 10 miles radius of Youth Centre with ‘Knights’ in their company name to create a group of like minded/named businesses willing to sponsor the work of the centre.
4. Where relevant facilitate interested individuals signing up to making a regular monthly donation. (KYC 900 scheme)
5. Work as part of the Centre’s Fundraising Team (meets annually) to deliver agreed priorities.
6. Develop and maintain a simple log indicating the progress of approaches made and forums attended.
7. Deliver brief progress/activity update reports to the Lead Trustee. (Two per annum).
8. Undertake on going research relating to potential local business events or initiatives to support the voluntary sector and small charitable organisations.
9. Utilise the role and expertise of other Youth Centre Lead trustees as necessary, i.e. Head of Youth Work, Finance, PR/Comms, Fundraising.
10. Develop and maintain a log of all companies/businesses signed up to sponsor, support or regularly donate.
11. Provide a simple email update/briefing/newsletter to all businesses providing support, reporting on the Centre’s work  (two per annum, one will be the Centre’s  published in annual review)
12. Contribute towards any KYC fundraising strategy review.
13. To undertake any other tasks relevant to the post contained within individual work plan.
14. Utilise materials provided by Knights to support CPM work activity. Namely:

• a) Annual review report
• b) ‘Partnership Pack’ outlining key Knights activities/provision, which might be of interest for any business to sponsor or support
• c) Attractive web site
• d) Reports to the board by Head of Youth work services outlining service performance and new initiatives.
• e) Agreed annual fundraising priorities to meet identified need

The Corporate Partnership Manager will work under the direction and is accountable to the designated Trustee/Director responsible for resources. Working independently, the CPM is responsible for building relationships with relevant business consortia, local businesses and retailers to raise funds for the centre.

Student Funding & Outreach Manager 

FTE £35,000 (£14,000-£21,000 pro rata) 

14-21 hours per week / 0.4-0.6 FTE (to confirm FTE preferred on application) 

Permanent / Part Time / Job Share 

West Dean College of Arts & Conservation 

West Dean College of Arts & Conservation is an internationally recognised College, part of the Edward James Foundation, a charitable educational trust located on the 6,400 acre West Dean Estate in beautiful West Sussex countryside near Chichester.  As well as being a highly respected educational institution specialising in practice-based arts and conservation, the historic house and collections and the stunning grounds and gardens make West Dean College a truly unique place to work. 

The Role 

We are recruiting for a part time, permanent Student Funding & Outreach Manager to join our Student Recruitment & External Engagement team in West Dean College of Arts & Conservation. This is a job share position and there may be potential for home working. 

We are looking for an experienced, self-motivated and enthusiastic person, with excellent communication skills, to support the Head of Student Recruitment in sourcing funding to support student recruitment and to develop a strategic approach to external engagement with alumni and other stakeholders, to support the promotion of the College’s work and reputation. 

Other duties include: 

• Overseeing the development of a strategic approach to develop, reach and engage a wider audience to the College’s work.

• Publicising & advising of student funding options and opportunities as appropriate in order to support recruitment.

• Be a member of the College’s Grants and Bursaries Committee and advise the committee on criteria for awards and funding availability as required.

The Person  

To be successful in this role you will need to have previous experience of student funding cycles and processes within HE and imparting funding advice to a variety of stakeholders.

This role requires line management experience, and having outstanding communication and interpersonal skills, including well-developed negotiation, influencing and networking skills is essential.

Experience of proactively addressing access and inclusivity would be preferable.

The Benefits 

In recognition for all your hard work and dedication, we can offer you: 

• Competitive Salary 

• 33 days holiday per year (FTE) 

• Pension 

• Life Assurance 

• 10 days Company Sick Pay (FTE) 

• Employee Assistance Programme 

• 25% off retail and restaurant 

• 50% off short courses 

• Salary sacrifice schemes: cycle to work 

Further Information 

For the full job description, person specification and terms and conditions of employment, or for further information, please visit our West Dean Work For Us page.

GDPR 

At The Edward James Foundation we take privacy very seriously and are have reviewed all our records and processes to ensure that we are fully meeting the data protection standards introduced by the General Data Protection Regulation (GDPR) on 25 May 2018.  Full details regarding how we collect, process and store personal information about you is available on our website.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

About the role
Love providing an outstanding customer experience? Have a passion for fashion and a flare for visual merchandising? Social Media savvy? Quick at finding a diamond in the rough...then we want to hear from you.
We are recruiting a Shop Supervisor to join our diverse and engaged team in both our Elephant & Castle and Peckham shop. This role will involve working across two sites (3 days in Elephant and Castle, 2 days in Peckham).

You will:

• play an important role in maximising sales, working within a busy dynamic team and delivering an excellent standard of customer care to everyone entering our stores.
• work collaboratively with the Shop Managers and Assistant Shop Managers and will have the opportunity to support and develop our current team of community volunteers and Crisis members. 
• be involved in stock selection, pricing and merchandising
• have the opportunity to build upon your skills and develop your own career progression. 

About you
We are looking for a vibrant and enthusiastic person who is keen to learn new skills and join a busy and successful team.

You will bring:

• excellent standards of customer service
• knowledge of social media platforms such as Instagram and a keen eye for fashion trends
• the ability to work under your own initiative and deal effectively with conflicting priorities
• a passion for working collaboratively and enjoy working as part of a team in a fast paced and dynamic environment.
• an enthusiasm for learning
• the ability to deal with challenging situations and individuals with a range of needs.
• Importantly you’ll need to show a commitment to Crisis values and aim to end homelessness.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please Click on the 'Apply For Job' button below.

Closing date: Friday 6th November 2020 (at 23:59)

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

We’re looking for a passionate, experienced, delivery focused Project Coordinator, to join our growing team. The Project Coordinator will support, develop and grow our network of projects across the UK. Working directly to the Head of Operations, the post holder will be responsible for helping achieve the charity’s ambitions to grow and scale our work.

The post holder will be responsible for supporting local projects through engagement with our local delivery partners. This will include working closely with children’s centres to support project delivery, identifying opportunities to grow the scheme with existing and new centres, and running training for staff to help them to manage and run the project locally. They will also be responsible for the development and maintenance of local retailer relationships including engaging with Market Management Teams, supporting individual traders and retailers who are members of the scheme, and helping to identify new retail opportunities.  

The Project Coordinator will be a part of our Operations Team made up of the Projects Officer and the Head of Operations. The role will also work closely with the Impact & Evaluation Manager who will be responsible for developing and delivering the charity’s Evaluation Framework and implementing new methodologies for measuring impact. This work will influence the future training needs for local partners and implications for how we monitor and share data on the project.

The post will be primarily based in London where we have the largest number of projects, and the post holder must be willing to travel regularly around London. The individual must also be willing to travel nationally as we have projects across the country – including in Barnsley, Liverpool, and Glasgow – and to Brighton where a number of key staff are based and where the charity’s main office is located.

When not travelling, the post will be home based.

The post holder must be comfortable working in collaboration with many partners and stakeholders and have good communication and relationship management skills. A structured approach to work and attention to detail will be essential to help support the growth of the charity over the coming years.

We want our organisation to reflect the diversity of the communities we work in and we welcome applications from people from all backgrounds.

Job responsibilities

• Project coordination – support the delivery of the Rose Vouchers for Fruit & Veg Project in its various locations
• Coordinate local partnership relationships and secure continued buy in from key stakeholders
• Attend local steering group meetings
• Coordinate and deliver training for local project partners on how to deliver, monitor and manage the project locally
• Work with the Impact & Evaluation Manager to imbed processes and procedures for data management and evaluation of project impact
• Coordinate relationships with local retailers and markets
• Deliver project training and support including the development of project toolkits for children’s centres and “train the trainer” sessions
• Support local project teams to effectively deliver on targets
• Support the development of a network of projects with the aim of better sharing and learning between project areas
• Coordinate the growth of family numbers and vouchers in each area to ensure that budgets are not exceeded but targets for family numbers are met
• Further responsibilities relevant to & commensurate with the role of Project Coordinator

How to apply: Please submit a CV and covering letter outlining your interest and ability to successfully fill this position. Applications will only be considered if both a CV and covering letter are submitted.

Closing Date: Sunday 1st November at 11.30pm. 

Emmaus Hastings & Rother is a registered charity supporting formerly homeless people by providing them with a home and an opportunity to progress. The people we support (our companions) live and work together in our community home and social enterprise. Here at Emmaus Hastings & Rother, we have a small staff team and accommodation for up to 23 companions.

As e-Sales Project Lead, you’ll be responsible for the delivery of our e-Sales & Charity Suite project, targeting increased online sales and Gift Aid recovery across our business.

The main elements of the project include a complete overhaul of our online sales process and a roll-out of the MicroMkt Charity Suite EPOS system. Alongside these, a key part of the role will be to train companions, staff and volunteers in the new systems.

The successful candidate will have IT experience, enthusiasm and excellent people skills. Further information about the role can be found in the job description and person specification below.

This is a full-time position on a 12-month contract. However, should the role prove effective in growing our business, extension of the contract could be considered.

We offer a range of staff benefits, including:

• 25 days of annual leave pro-rata, plus public holidays
• Free meals while on duty
• Training and development
• Contributory pension

How to apply

• Visit our website to download the application pack, which includes the application form, job description and person specification
• Submit your completed application form via email, alongside the Equal Opportunities and Rehabilitation of Offenders forms (see our website for details)
• The closing date for applications is 10am on Monday 9 November 2020
• Candidates shortlisted for an interview will be informed by Friday 13 November

You are advised to read the application notes, job description and person specification carefully and ensure your application demonstrates how your skills match those required for this role. We do not accept CVs.