Are you an ambitious, experienced, commercial individual, with a track record of delivering growth?  Our incredible Hospice is looking for someone, to drive and shape our Retail business for the future, so that it delivers more, so that we can care for more patients with life limiting conditions.

Information about Isabel Hospice Trading

Isabel Hospice Trading Limited is a subsidiary of Isabel Hospice Limited (a registered charity).  The Charity provides outstanding care and support for patients with life limiting conditions and their families in East Herts. Our care is funded by various sources with a significant contribution from our Retail Business.  As such this is a very worthwhile and crucial role.  The Isabel Hospice Trading Company currently operates 16 shops across Eastern Hertfordshire and an e-commerce business across various platforms. Our ambition is to significantly grow our retail business so that we can provide more outstanding palliative care for all. 

About you

To apply for this role you will need:

• Experience of working in a small business, but not necessarily exclusively.
• Track record of successful commercial delivery, ideally in a multi-channel retail environment.
• Proven ability in analysing data to drive digital/store trading performance. Which is more essential than Charity experience. 
• Proven background in data reporting and KPI identification.
• Pragmatic problem solver in a constrained resource environment.
• Process driven, to successfully deliver change or enhancement.
• Sets an example as team leader, prepared to “muck in”, or “deep dive” as required.
• Excellent people skills and management experience. 
• Must be able to set clear measurable goals and objectives, for team review and critical path management.
• Understanding of the impact of the role on internal and external customers.
• Understands the role of “stock “in a charity and the need to generate the best value for clinical work.
• Good team worker, not a silo operator. Lateral thinker. Effective planner. 
• Inquisitive and constantly want to improve systems and procedures.
• Ability to work at a senior level with the Trading Board for approval.
• Proven resilience and management experience.
• Passion for the organisations charitable aims.

Assistant Operations Manager – Youth Services

NCVS in the centre of Nottingham, with travel to other sites when necessary

Full Time – 37.5 hours per week to include evenings and weekends when necessary

£35,000 - £37,000 per annum

Do you possess business acumen coupled with a passion for seeing young people achieve their full potential? Could you lead, manage and engage a team to provide excellent services?

Our service users and staff team need your knowledge and experience. Do you possess the ability and desire to “roll up your sleeves” and get involved with the day to day activities across the department? Are you a strong people manager with experience in recruitment, training and managing performance? Do you have what it takes to lead our Youth Services Team across Nottinghamshire YMCA, YMCA Newark and Sherwood, and YMCA Goole, The Youth Zone Charity and Street Pastors? We’d love to hear from you.

Our Youth Service Team provide youth programmes, outdoor education, digital media and arts programmes, as well as school enrichment and NEET programmes in the Nottingham, Goole, and Newark areas. We provide a quality assurance service to Youth Service provisions in line with Department of Education Regulations and OFSTED Guidelines.

In this exciting new development in this new role as Assistant Operations Manager, you will support our Operations Manager to manage and directly deliver youth work to a range of young people, developing positive relationships with diverse communities, funders and commissioning bodies, whilst managing complex budgets.

An in-depth understanding of safeguarding is essential. You will have a minimum Level 3 or Diploma Youth Work qualification, and you will also be an excellent communicator which will enable you to relate and engage with our young people. It is essential that you have your own transport and a full driving licence, as you will need to travel between sites

If you are ready to use your expertise and skills to help young people in Nottingham, apply today.

This post is subject to a satisfactory enhanced DBS check (which we will pay for) and registration with the DBS Update Service.

If you want to join us on the next step of our journey please visit our website to download and application form.

Please note we are unable to accept CV’s unless accompanied by a standard application form.

Closing date: Monday 1st February 2021.

Interviews to be held: As soon as possible after the closing date.

Nottinghamshire YMCA is committed to promoting diversity and practicing equality of opportunity

Nottinghamshire YMCA is committed to the protection of children and vulnerable adults

Project Development Officer – Urgent Carers Breaks

Hours: Full time (37 hours per week) Part time or Job Share will be considered.

Salary: £27,174 per annum FTE (rising to £29,824).

As a registered charity providing a wide range of practical and emotional support to carers, including information, advice and personalised home care and carers breaks, we are excited to be launch a brand new urgent carers breaks service. Carers in need of an urgent break, will be supported to access a service that is free to them either through a direct service from Carers in Hertfordshire care services team or from an alternative specialist provider.  The project development Officer will set up and manage this innovative project liaising with staff across the charity to ensure high quality care.

We are looking for someone who is passionate about high-quality person-centred care and has the skills and experience to lead this new development. The successful candidate will have a level 5 diploma in leadership for health and social care, and an understanding of what it takes to develop a new service.

This exciting new project is designed to make sure that carers in West Hertfordshire can take a break knowing that the person they look after is happy and well cared for.  Whether it is time to recharge their batteries or to attend their own health appointments this service will make sure they get the support they need. Taking a break can be a vital support to enable a carer to stay well and continue with their caring role

Closing date: Tuesday 26th January 2021, at 9am.

Interview date: Wednesday 3rd February 2021

Fulham Palace is a truly remarkable place. For centuries, this Grade I Listed building situated in extensive grounds by the River Thames was the country residence of the Bishops of London. The Palace is now managed by Fulham Palace Trust, which is inspired by a vision to restore our nationally significant historic buildings and gardens to their original beauty and to provide outstanding facilities for the local community and visitors from farther afield. 

We have recently completed a major restoration project, launched in May 2019. This has transformed the gardens and Tudor quadrangle to their former glory and developed a new exhibition space to tell the fascinating stories of the Palace over its 6,000 year history. Alongside the capital works we have a lively activity programme, including volunteering, community archaeology and events for families and young people.

Our volunteer programme has grown over the last 10 years and we now have 250 volunteers supporting us with our work – the largest volunteer programme in the borough of Hammersmith and Fulham. Your challenge will be to develop this successful programme and make it even better, ensuring that volunteers are well organised, happy and truly engaged with the work of Fulham Palace Trust.

We are looking for an energetic and proactive individual with great organisational skills, highly developed communication skills and demonstrable experience of working with volunteers.

Interested candidates should visit the Fulham Palace website to read the full job description before completing the application and equal opportunities monitoring forms and return them to the Palace’s business support officer by post or email by 9.00 on Monday 25 January 2021.

This is an exciting opportunity for an experienced wildlife manager to be pivotal in developing a centre of excellent for wildlife rehabilitation in the South East.

You will be responsible for admissions, initial assessment of casualties and for developing individual care plans for each animal, leading to their eventual release. You will also be responsible for the development of protocols and operating procedures, driving best practice throughout the unit. 

If you are expecting to just ‘manage’ a wildlife unit, this role is not for you. You will be supported by a part time wildlife supervisor and a wildlife assistant at peak times, underpinned by volunteers, but you must be fully hands on in animal care.

We are not a sanctuary and every wild animal which comes to us has an expectation of release back to their natural environment. You must also be prepared to train and direct all of the staff and volunteers within the Unit and to liaise with our team of mobile animal rescue officers. 

You will help to shape the future of the care and rehabilitation of wildlife at Wadars. Our existing facilities restricts the number and type of casualties which can we can support. The new unit will enable us to deliver care at a significant level across multiple species. You will need to have the vision to see beyond our current offering and contribute to the overall design and development of the new wildlife unit.

We do not have a resident vet and you must be prepared to make decisions on a day to day basis regarding the welfare of each animal. It is therefore essential that you will have worked in a similar rescue and rehabilitation unit for at least five years of which, at least two years must have been as a manager or in a senior leadership position. We will also consider applicants from a veterinary background, providing you have management and extensive hands-on wildlife experience.

About Wadars

Set in the heart of the South Downs, Wadars Animal Rescue is a leading local charity and has been rescuing wildife and rehoming companion animals for over 50 years.

We have a brand new opportunity for a Business Development Manager to join our Income team at Samaritans. Samaritans is a leader in the disciplines of emotional support and suicide prevention. This role will enable Samaritans to maximise income potential from training and learning activity through the sale of online and offline products and services.

• Permanent
• £35,000-£42,000 per annum 
• 35 hours per week
• We are open to flexible working
• Home-based and then 2-3 days per week in Ewell, Surrey when our office reopens in 2021
• Moderate travel required

Key Responsibilities

• Responsible for achieving the annual training and learning income target for online and offline products
• Identify and develop opportunities for Samaritans service contracts
• Design and implement a strategic business plan to achieve sales targets and multi-year growth
• Work with the L&D function to build off the shelf propositions for external customers
• Work with the L&D function to define, review and implement an external solution design framework
• Manage a prospect pipeline with an agreed profile of value and conversion rate
• Roll out and manage a mixed lead generation strategy to ensure balanced pipeline of activity
• Build market insight to support product and service development
• Design and implement a marketing strategy to position Samaritans as though leaders within the wellbeing, emotional support and suicide prevention learning space
• Develop content to inspire the sector through case studies, press and social media
• To be the key point of contact on all mid to large value relationships
• To design and manage a best in class customer journey from initial engagement onwards
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Develop a customer retention program and KPI’s
• To create leads and opportunities for other Samaritans teams, specifically corporate partnerships and external affairs

Skills, Knowledge & Experience

• Thorough understanding and track record of all elements of the sales cycle:
  • Lead generation and qualification
  • Understanding client / customer needs
  • Solution identification, design and dynamic pricing
  • Presenting / proposal writing
  • Negotiation & contracting
  • Aftercare and retention
• Able to produce high quality written material (bids, proposal, marketing content)
• Strong account management skills, with a track record of growing revenue within relationships
• Experience of prioritising own workload and working to deadlines with speed and accuracy
• Excellent IT Skills
• Project management experience
• Excellent interpersonal and communication skills, with the ability to exercise tact and diplomacy to achieve goals, working across teams and with multiple stakeholders. Also strong writing and presentation ability
• Good financial literacy and experience with forecasting and budgets

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person that they are. We warmly welcome applications from a diverse range of backgrounds and experiences.

Please find the full job description below.This role will close for applications on 28/01/2021. 

Purpose of Job

Act as a trusted advisor working with Departmental Directors to lead and deliver the people agenda. Think beyond the HR specialism, having a true understanding of the organisational strategy priorities and challenges. In addition to Business Partner activity, undertake key HR projects, manage HR cyclical events, HR policy design and refresh, employee relations and specific recruitment activity. The role is also seen as a stepping stone to the Head of HR role and the role holder will have opportunity to work closely with the Head of HR and stand in for this role on occasions

Main Responsibilities / Accountabilities

Developing and implementing the people agenda:

• Support ongoing organisational growth and development of a high-performing inclusive culture, particularly focusing on inclusion and wellbeing
• Use data to understand themes and trends, suggesting solutions and approaches
• Provide expert HR advice relating to organisational change

Developing and implementing an effective performance management approach:

• Support Directors to manage performance effectively, embedding the principles of good performance management
• Ensure robust succession plans and a talent pipeline are in place
• Work closely with the learning and development manager to embed line management learning and development

Design and deliver required outcomes for specific people projects:

• Use external research, data and best practice to shape and deliver these projects
• Collaborate with other BITC colleagues across the organisation to shape and deliver

Developing an effective colleague voice:

• Work with Directors to analyse results and identify themes and trends from employee engagement surveys or other sources of feedback 
• Support leaders by developing appropriate action plans and monitoring implementation

Advising on all HR policies and procedures:

• Provide specialist HR advice to ensure compliance with all key legislation, identifying and mitigating any key risks
• Review and update HR policies and procedures in line with legislation and best practice
• Support and coach managers with any formal performance and absence management, disciplinary, harassment, and grievance issues

Devising effective resourcing and recruitment strategies and solutions:

• Work closely with the HR coordinator to ensure effective recruitment takes place for their Directors, ensuring best practice and adherence to policies and procedures

• Provide support for senior recruitment panels where appropriate

Manage HR cyclical activities:

• Manage the annual pay review process for the Departmental Directors ensuring consistency,  fairness and be within the budget.
• Manage other HR cyclical activities as required and ensure health & safety and safeguarding requirements are met 

The post holder may be required to carry out other duties that are reasonably to be considered as within the scope and purpose of the job and the aptitudes of the job holder. This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description.

Special working conditions

Occasional travel across the UK

About Options 

Options Consultancy Services Limited is a leading global health consultancy established in 1992 as a wholly owned subsidiary of MSI Reproductive Choices. We manage health programmes that ensure vulnerable women and children can access the high-quality health services they need. We work with partners to co-create and implement locally informed solutions to complex health problems. This includes governments, development partners, NGOs, civil society and health workers. Our programming is flexible, evidence-based and politically informed. This means we adapt to changing contexts, use data to inform our decisions and ensure our approach is appropriate. Our focus is always on building local skills and systems that last.

Position

The position will work within the New Business and Partnerships team to play a key part in coordinating and managing the business development process. This includes analysing new opportunities, developing and maintaining relationships with partner organisations, and pursuing and managing technical and commercial proposals to secure new business for Options. The BDM also contributes to the implementation of Options’ new business strategy, supporting our approach to new clients, design and innovation, and expansion in new countries. The post holder will act as Options’ Framework Manager on the UK aid-funded International Multi-Disciplinary Programme Framework Contract helping to ensure the smooth running of the framework including reviewing all call-downs and facilitating go / no go decision-making.

Responsibilities:

• Identification and tracking of new business, including understanding the market and landscape.
• Contribute to the development and implementation of Options’ strategy for expanding work with institutional donors, new clients, foundations and in new markets, including developing engagement strategies and supporting aspects of our geographical strategy development and implementation.
• Develop and maintain relationships with existing and new clients, consultants, and potential partners.
• Analysis of opportunities, tender documents, potential partners in collaboration with senior Options staff.
• Lead and managed the development of proposals providing support to forming consortia.
• Act as Options’ Framework Manager on the UK aid-funded International Multi-Disciplinary Programme Framework Contract helping to ensure the smooth running of the framework including reviewing all call-downs and facilitating go / no go decision-making, on-going learning and process refinement.
• Along with the rest of the team, seeking ways to improve BD systems and processes to enhance the team’s efficiency and knowledge management.

Requirements:

• Professional qualification or degree in a relevant subject (relevant post graduate qualification in international development or health desirable).
• Extensive experience in business development, resource mobilisation or programme management in international development.
• Work in/with developing countries.
• Identification and tracking business opportunities.
• Supporting the development and contributing to successful proposals for government, foundations and other donors.
• Budgeting (using Excel);
• Time management and organisational skills, and an ability to multi-task.
• Excellent interpersonal skills to build internal and external relationships.
• Excellent attention to detail, particularly good editorial and proof-reading skills.
• Microsoft Office, particularly Microsoft Word, Excel, PowerPoint.
• Ability to work as part of a team and use own initiative.
• Excellent communications skills, both verbal and written.
• Fluency in written and spoken English.
• Right to live and work in the UK.
• Commitment to equal opportunities.
• Commitment to Options’ mission.

Benefits

Options offers a comprehensive benefits package including generous annual leave allowance, season ticket loan,  cycle to work scheme and a performance related bonus scheme.

Other information

• Options is an equal opportunities employer.
• Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.
• We seek people who are pro-choice, energetic and enthusiastic about Options’ vision.
• Overseas candidates require a valid UK work permit.

PA & Admin Manager – Warwickshire and Worcestershire - 37hrs per week – circa £24,000 pro rata

Springfield Mind is the local Mind charity for South Warwickshire and Worcestershire. It works to improve wellbeing to prevent mental health problems in Warwickshire and Worcestershire. We have a vacancy for the role of PA & Admin Manager and are seeking a candidate with a positive and proactive approach to lead on the admin functions for the organisation to improve the lives of people living with mental ill health.

The role will support the Executive, including the Board of Trustees, to fulfil their governance responsibilities and provide personal assistance to the Chief Executive Officer (CEO) and secretarial support to the Chairman and Board of Trustees. Working directly to the CEO in the administration of governance systems and processes within Springfield Mind and to manage the facilities, administration and general office functions supporting the organisation’s service delivery and support programmes.  To take the lead in the administrative team, acting as role model, creating and developing a flexible “joined-up” approach.

Closing date: 22nd January 2021

Interviews preliminary set to take place on 28th and 29th January 2021

FULL APPLICATION PACK MUST BE DOWNLOADED AND SUBMITTED

Assistant Management Accountant

Part time, permanent post – 18.5 hours per week

Based in Reading

Salary in the range £25,773 - £31,499 pro rata per annum (£12,887 - £15,750 per annum actual) 

PACT is one of the UK’s leading independent adoption charities, rated Outstanding by Ofsted, placing children with secure and loving families and supporting them with specialist therapeutic support.

PACT also runs inspirational community projects supporting vulnerable children and adults facing a range of issues including domestic abuse, homelessness and debt.

The Assistant Management Accountant will assist the Head of Finance with the effective operational control of the charity’s finances.  This is a new role and provides the opportunity for someone to join us at an exciting time of growth and development.

The postholder will be responsible for the day to day control of the charity’s financial processes and for monitoring project budgets, as well as supporting the Head of Finance with monthly payroll and the preparation of monthly and end of year accounts. 

We are looking for someone with knowledge of charity and company financial legislation and previous experience in the management and use of computerised accounting systems (Access Dimensions or Sage is preferred), with a recognised accountancy qualification (e.g. fully or part qualified ACCA/CIMA) or significant relevant experience.

You will be a strong team player and communicator, with the ability to present financial matters to non-financial managers.  Excellent organisational skills with the ability to work to deadlines and demonstrate effective time management is also important.

Interested? If you would like to join an inspirational organisation where you can make a real difference to children and families, further information and how to apply are available on our website.

Closing date: 5pm, Wednesday 27th January 2021

Interview date: Friday 5th February 2021

Please note that we may close this advertisement early if we receive a high volume of suitable applications.

We look forward to hearing from you!

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK. No agencies please.

The Role:One YMCA are entering a period of rapid expansion, with aspirations to both diversify and strengthen our service offerings in housing, family centres, nursery provision, community gyms, youth work, and specialist services for some of the most vulnerable people. To underpin this planned growth, we are now investing in strengthening our technology infrastructure, our user support provision and – particularly key to this role – our use of modern business applications to deliver streamlined processes, joined up integration with other systems, and actionable analytics to drive the organisation forward.

The Business Applications Support Manager role is key to getting the most from our investment in business applications. The postholder will be expected to rapidly become conversant with a diverse portfolio of applications, including CRM, Housing property management, case management, gym management systems, expenses management and finance systems. He/she should then apply this knowledge to get the most value from these systems by working closely with the business to understand their application needs, scope and manage new and upgrade projects for line of business systems, liaise with suppliers to resolve issues and keep abreast of product updates.
The successful candidate may also be involved in general ICT projects, such as network infrastructure, cyber security and hardware procurement, but will not be expected to be expert in these areas.

We are looking for someone with experience of a broad range of business applications, someone who is not afraid of change, someone who is comfortable working with staff at all levels of the organisation to implement and develop our applications portfolio for the benefit of our staff and, ultimately, our service users.
This is an exciting time to be joining One YMCA; we are embarking on an ambitious strategic plan – Mission 25 - to grow our business and double the impact we have across all areas of operation. If you feel that you have the necessary skills, experience and passion to help us exploit opportunities to build a better digital technology offering, we would welcome your application.

At Depaul UK we currently have an exciting opportunity for a Business Support Officer to join our Sheffield based team. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £20,859 per annum + pension & other benefits.

Depaul UK helps people around the UK who are homeless, vulnerable and disadvantaged, with a special focus on young people. We are now looking for locum Project / Support Workers through Accommodation, Floating Support, Family Mediation, Administration, and Nightstop.

We are a homelessness charity with the largest network of emergency accommodation for young people in the UK, making a difference to the lives of thousands of young people each year. We are unique, innovative and very passionate about what we do, working in the very heart of local communities.

Benefits of joining us as our Business Support Officer:

- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance

The Business Support Officer role:

We have an exciting opportunity for a Business Support Officer to provide efficient administration and business support to the South Yorkshire and North West Region of Depaul’s service delivery.

The Business Support Officer supports various senior members of staff with administrative duties and act as Office manager for their place of work. Travel will be required in this role.

What makes the Business Support Officer role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions

What will ideally support your success as our Business Support Officer?

- Intermediate/Advanced use of Word, Outlook and Excel
- Experience of managing offices, equipment contracts and supplies
- Ability to coordinate meetings, events, and manage time limited projects
- Able to demonstrate clear understanding of safeguarding requirements and procedures
- Use and contribute to organisational systems accurately and efficiently

Closing date:  Monday 01 February 2021 at 12:00 pm
Interview date: TBC

So, if this sounds like the perfect opportunity for you and you’d like to become our Business Support Officer then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

As Retail Development Manager, you will be responsible for developing all of our Branch retail operations to maximise income and profit to enable us to help more local animals. You will ensure that all financial and non-financial targets are achieved across our shops, provide line management and ensure each shop is being managed effectively and run profitably. 

Job Title:    Assistant Operations Director (FTC 9 Months)
Salary:        £40k per annum
Location:    Bath
Hours:        Full time, 37.5 hours

Role :        Responsible for a team of 5 direct reports. Responsible for overseeing a wide range of specialist services for people experiencing homelessness and social exclusion across the South West.  Ensuring that everyone we support experiences a consistently great quality service, delivered in line with our vision, mission and values and that our clients are at the centre of everything we do.

Are you passionate about working for an organisation that makes a real difference to the lives of marginalised people? Julian House is a charity supporting people who are homeless and socially excluded, and the aim is to build sustainable independent lives. We operate more than 40 different projects, accommodation sites and social enterprises across the south west.

We have a great opportunity to work with our Operations Director to ensure Julian House clients receive a consistently great quality service from our skilled, experienced, and motivated staff teams.

Key Responsibilities

• Work with the Operations Director to deliver organisational strategy for operational services.
• Contribute to the strategic direction, development and continuous improvement of the organisation.

• Lead on retaining existing services through the achievement of outcomes and contractual negotiations.
• Support the Operations Director in exploring new opportunities and models of support.

• Make recommendations to the Operations Director where changes to structure and resources are required to deliver organisational aims

Quality, Safeguarding and Safety

• Work with managers to deliver compliant and safe services in relation to people, buildings and performance.
• Effective management of any safeguarding incidents and appropriate escalation of any emerging risks.
• Lead on improvement action plans following audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded.
• Ensure compliance with key policy and procedure in areas such as safeguarding, health and safety, equalities and diversity, data protection, code of conduct and all other statutory requirements.
• Ensure clients are living in accommodation that we would consider suitable for our own family members.

• Create opportunities to maximise staff and client involvement and co-production in all aspects of operational service delivery.

Financial and Performance management

• Manage a large budget, maximising income through arrears and voids management, and ensuring services remain within set budgets.

• Ensure compliance with KPIs across all services.

• Ensure all managers are managing, coaching and developing all staff to ensure the highest level of performance.
• Lead and motivate direct reports to ensure they are championing and maintaining a consistent and positive team culture across entire operations.

Stakeholder Management

• Develop and maintain excellent internal management relationships with all other Julian House departments & functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance.
• Support new business opportunities across operations and ensure effective and timely implementation of new services and contracts.

Qualifications

• Evidence of qualification to degree level or equivalent
• Training and/or experience in fields such as social care, housing, homelessness, domestic abuse and criminal justice

Experience

• Experience of having successfully undertaken a similar senior role and a background of work within the sector
• Experience of multi-site and remote management of services and people
• Track record of delivering client-focussed services that meet a multiplicity of needs
• Ability to work with IT based records, produce reports, analyse budgets and monitor KPIs
• Experience of effective recruitment, performance management, supervision and team leadership
• Experience of leading, engaging and motivating colleagues through change
• Experience of implementing new services and project management on a large scale
• Experience of working collaboratively with stakeholders, staff and clients

Skills and knowledge

• Knowledge of safeguarding, homelessness regulation, rough sleeping, offending and domestic abuse issues
• Knowledge and experience of housing management in a supported housing environment
• Knowledge of delivering services which are strengths based, trauma informed and create psychologically informed environments
• Knowledge of contract and commissioning environment in which our services operate
• An eye for detail
• Strong communication and interpersonal skills
• Ability to work with clients and staff to gain insight on how to develop services
• Ability to build productive networks and partnerships
• Expertise and practical experience of managing services safely

A clear understanding of the social and political environment within which the organisation operates

If this sounds like the kind of role you have been looking for, we would love to hear from you!