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Closing today at 11:59
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£14.30 - 14.30 per hour
Posted 4 days ago Apply Now
Caring in Bristol, Multiple Locations (Hybrid)
£33,380 - £36,730 per year pro rata
Lead the growth of unrestricted income across individual and major donors as well as overseeing our corporate and community fundraising
Posted today
Closing in 2 days
St Albans Cathedral Music Trust, St Albans (Hybrid)
£40,000 - £50,000 per year
Posted 4 weeks ago Apply Now
Closing in 2 days
Shelter, Greenwich (On-site)
£24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Posted 5 days ago
Closing in 6 days
The British Cardiovascular Society, London (Hybrid)
£38,890 FTE per year (pro-rata for 17.5 hours to 21 hours per week)
We are seeking a motivated and dynamic Programme Manager to lead initiatives that support women working in cardiology.
Posted 2 days ago Apply Now
Kidney Care UK, Alton, Hampshire (Hybrid)
£30,000 - £34,000 per year (depending on experience)
Posted 1 week ago Apply Now
MS Society UK, N4, London (Hybrid)
Starting from £44,339 per annum, plus excellent benefits
Posted 4 days ago
Spectrum Northants, Northampton (On-site)
£38,500 - £40,500 per year
Posted 5 days ago Apply Now
Closing today at 23:30
Moorfields Eye Charity, London (Hybrid)
£54,963 - £64,124 pro rata per year
Posted 3 weeks ago Apply Now
We Are Survivors, Salford (On-site)
£27,810 per year
Posted 2 weeks ago Apply Now
Closing in 2 days
Sheffield Hospitals Charity, Sheffield (Hybrid)
£58,000 - £65,000 per year
Posted 1 week ago
Page 2 of 3
London (Hybrid)
£14.30 - 14.30 per hour
Full-time
Temporary
Job description

Supporter Care Assistant
Contract: Temporary until end of November
Pay rate: £14.30 per hour plus holiday pay
Hours: Full time, 34 hours per week
Location: Hybrid – minimum 2 set days per week in the Aldgate, London office, with the remainder worked remotely
Team: Supporter Care

We’re looking for a Supporter Care Assistant to join a busy and friendly team on a temporary basis.

In this role, you’ll be the first point of contact for supporters – responding to enquiries by phone and email, processing donations, and keeping supporter records accurate and up to date. You’ll also play an important part in making sure every supporter feels valued and appreciated, whether that’s through sending out personalised thank you cards or providing efficient support to fundraising activity.

What you’ll be doing:

  • Delivering excellent supporter care via phone and email

  • Processing and acknowledging donations promptly and accurately

  • Logging supporter information and interactions on the internal database

  • Supporting the smooth running of fundraising activity through effective administration

  • Working closely with colleagues across the organisation to achieve fundraising goals

What we’re looking for:

  • Great verbal and written communication skills

  • A confident, friendly phone manner and a genuine enjoyment of helping people

  • Strong attention to detail and accuracy

  • The ability to juggle tasks and prioritise effectively in a busy environment

  • A team player who can also work independently

  • London-based or within commuting distance, able to attend the Aldgate office at least 2 set days per week

Desirable but not essential:

  • Experience in customer service or supporter care

  • Familiarity with databases or CRM systems

  • Previous involvement in fundraising or campaign activity

What’s on offer:

You’ll receive full training on systems and processes, as well as the chance to work in a supportive and collaborative team. This is a great opportunity to build experience in the charity sector while playing a key role in ensuring supporters have the best possible experience.

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 12 September 2025
Closing date: 16 September 2025 at 11:59
Job ref: 47004
Tags: Fundraising, Entry level / Graduate