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Main Role & Responsibilities
The Programme Resource and Content Assistant supports the development, maintenance and continuous improvement of Ygam’s programme resources and content.
The role has responsibility for the coordination and delivery of the Ygam Alumni newsletter, contributes to the design and updating of programme resources, and supports the implementation of changes arising from programme reviews, evaluation and feedback. Working closely with Programme, Insight and Content colleagues, the post holder helps ensure resources remain current, high‑quality and responsive to learning and impact findings.
Who Are We Looking For?
We are looking for a highly organised, detail‑focused and proactive individual with strong written communication skills and an interest in digital education and harm prevention.
You will be comfortable working collaboratively across teams, supporting content development and programme improvement, and managing regular outputs such as newsletters and resource updates. You will bring a positive, adaptable approach, with the ability to balance creativity with accuracy and consistency.
Role Requirements
Alumni communications and engagement
- Oversee the planning, production and distribution of the Ygam Alumni newsletter, coordinating content contributions from across teams.
- Ensure Alumni communications are clear, engaging, accurate and aligned with organisational priorities.
- Support continuous improvement of alumni engagement through feedback and insight.
Programme resource and content support
- Support the design and update of programme resources and content, including digital and downloadable materials.
- Make agreed updates and improvements to resources following programme reviews, evaluation findings and feedback from delivery teams.
- Ensure resources are version‑controlled, accessible and stored appropriately.
Programme review and continuous improvement
- Support the implementation of changes arising from programme reviews, working closely with Programme and Insight colleagues.
- Help track actions, updates and improvements to ensure changes are completed accurately and on time.
- Contribute to maintaining high standards of quality, consistency and alignment across programme content.
Collaboration and quality assurance
- Work collaboratively with Programme, Content and Insight teams to ensure resources are evidence‑informed and delivery‑ready.
- Support checks for accuracy, clarity, safeguarding and inclusivity across programme materials.
- Assist with administrative tasks related to content management and programme support as needed.
Person Specification
Essential
- Strong written communication skills, with experience producing or supporting newsletters, content or programme materials.
- High attention to detail and the ability to manage updates, versions and changes accurately.
- Strong organisational skills and ability to manage multiple tasks and deadlines.
- Experience working collaboratively within a team environment.
- Confidence using digital tools and systems to support content and resource management.
Desirable
- Experience supporting programme delivery, learning or education resources.
- Familiarity with digital learning or online resource development.
- Experience working with feedback, review or evaluation processes.
- Experience using CRM or content management systems.
The client requests no contact from agencies or media sales.
Thank you!
Location: Remote (Based in England & Wales with occasional travel required)
Salary: £24,479 - £25,360 pro rata (£9,792 - £10,144 actual)
Hours of work: 14 hours per week
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Accounts Assistant role involves:
- Processing day-to-day finances, ensuring all bank accounts and transactions are reconciled and coded correctly on Xero at month end.
- Ensuring all income is accurately processed and recorded on Xero and our CRM system (Beacon).
- Generating invoices as required, inputting into Xero, and chasing outstanding payments
- Overseeing and managing the expense card system (Volopa), topping up individual cards as required and processing payments
- Supporting the Finance Manager in the planning and production of accurate annual budgets.
- Supporting the Finance Manager with preparing documents required for annual audit.
About you
Are you organised with good attention to detail? Do you have booking training or experience? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Accounts Assistant position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is Monday 25th May at 4pm. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
Registered Charity
21 - 50
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.