Assistant jobs in Winchester, hampshire

The Administration Co-ordinator is a pivotal role at the heart of
Neuroendocrine Cancer UK. As part of the Operations team, you will help create the strong
organisational foundations that enable our charity to deliver meaningful support, drive
awareness and improve outcomes for people affected by neuroendocrine cancer.

Working closely with colleagues across operations, fundraising, communications and
patient support, you will provide high-quality administrative and coordination support that
keeps the organisation running efficiently and effectively. No two days will be the same;
from coordinating projects and maintaining accurate records to improving processes and
supporting colleagues across the charity, your work will have a direct impact on our ability
to achieve our mission.

We are looking for someone who genuinely values the power of excellent administration
and recognises that great organisations are built on strong systems, careful planning and
exceptional attention to detail. You will take pride in producing accurate, high-quality work,
spotting the small details that others might miss, and ensuring information is organised,
reliable and accessible.

Alongside excellent organisational skills, you will be proactive, adaptable and solutionsfocused,
enjoying the variety that comes with supporting a busy, growing charity. You will
thrive on bringing order to complexity, balancing competing priorities with confidence, and
finding practical ways to make things work better.

Above all, you will be someone who enjoys helping others succeed. By keeping processes
running smoothly, anticipating what colleagues need and providing dependable support,
you will play an essential role in enabling every team across the organisation to deliver their
very best work. You will recognise that every task - whether routine or complex - has value,
approaching each with the same professionalism, care and attention to detail because you
understand the difference that excellent administration makes.

If you're someone who takes pride in creating order from complexity, enjoys supporting
others to succeed and believes that outstanding administration can make a real difference,
we'd love to hear from you.

Do you want to use your excellent customer service, administrative and organisational skills to make a real difference to the lives of people affected by kidney disease?

We’re looking for a motivated and enthusiastic Community Fundraising Assistant to join our friendly, busy and high performing team on a temporary basis.If you are passionate about excellent supporter care, have great attention to detail, and want to be part of work that genuinely transforms lives, we would love to hear from you.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the role

The Community Fundraising Assistant will provide administrative, fundraising and event support to the Events and Community team, helping to deliver excellent stewardship to community supporters and ensure the smooth running of fundraising activities and events. The postholder will support communications, data management, supporter engagement, fulfilment of fundraising materials, event delivery and lead a specific research project to help inform future fundraising activity.

Key Responsibilities

Supporter communications and engagement

• Assist with incoming and outgoing communications via telephone, email, post and social media as required.
• Respond to enquiries from community fundraisers and supporters, providing excellent customer service and timely information.
• Build and maintain positive relationships with community supporters, fundraisers and volunteers.
• Support stewardship activity, including thank-you communications, recognition initiatives, supporter updates and follow-up.
• Support the creation and distribution of supporter communications and fundraising materials.
• Act as a positive ambassador for the organisation when engaging with supporters.

Fundraising materials and administration

• Prepare, pack and post fundraising materials, resources and supporter packs.
• Monitor stock levels of fundraising materials and assist with reordering when required.
• Provide general administrative support to the fundraising team.
• Assist in the coordination and distribution of campaign and event materials.

Data management

• Accurately record and update supporter information on the organisation's CRM or database.
• Assist with maintaining data quality and ensuring records are accurate and compliant with relevant data protection requirements.
• Support reporting and information gathering as required by the team.

Research project

• Take the lead on a designated research project to identify potential fundraising opportunities, trends, partnerships, or community engagement initiatives.
• Gather, analyse and present findings to the fundraising team.
• Produce recommendations to support future fundraising strategies and activities.
• Manage the project timeline and provide regular updates on progress.

Events support

• Provide administrative and practical support for fundraising and community events as required.
• Support attendee communications and volunteer coordination where necessary.
• Undertake other event-related duties to support the wider Fundraising team during busy periods.

​About you

We’d love to hear from you if you have:

• Excellent written and verbal communication skills.
• Strong administrative and organisational skills with excellent attention to detail.
• Confidence in using Microsoft Office applications, particularly Outlook, Word, and Excel.
• The ability to manage multiple tasks and prioritise workload effectively.
• Strong interpersonal skills and the ability to build positive relationships with supporters and colleagues.
• Experience of data entry and maintaining accurate records.
• The ability to work independently and as part of a team.

Previous experience is a similiar role is highly desirable, as is experience with CRM systems, fundraising platforms, or the charity sector.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you're friendly, organised, and excited by the idea of helping to make a difference every day, we’d love you to join us!

Please note that this is a temporary contract for 3 months (which may be extended but this is not guaranteed) and we need someone to start straight away, so if the right candidate comes along we reserve the right to close the advert early so do not delay!

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

We look forward to hearing from you.

Salary: Circa £25,000 per annum
Contract: Temporary, Full-time (35 hours per week)
Location: Hybrid working – Alton office minimum two days per week
Closing date: ASAP
Benefits: Hybrid working, supportive and collaborative team environment, contribute to improving the lives of people affected by kidney disease
We are searching for a Fundraising Assistant to join their Events and Community team on a temporary basis. This is an exciting opportunity for an organised and enthusiastic individual to provide administrative, fundraising and event support, helping to deliver exceptional supporter experiences and ensuring the smooth running of community fundraising activities.
The role will involve working with fundraisers and volunteers, maintaining accurate supporter records, coordinating fundraising materials, assisting with events, and leading a research project to identify future fundraising opportunities. This position would suit someone who enjoys building relationships, is highly organised, and is passionate about supporting a worthwhile cause.
To be successful as the Community Fundraising Assistant, you will need:

• Previous experience in a fundraising, charity, customer service, events or administrative role.
• Excellent written and verbal communication skills with a strong customer service focus.
• Strong administrative and organisational skills, with excellent attention to detail and the ability to manage multiple priorities.
• Experience of data entry and maintaining accurate records, alongside confidence using Microsoft Office applications, particularly Outlook, Word and Excel.

If you would like to discuss this role with us, please contact us and quote the reference 3044AJ
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
We take a relationship-led approach to recruitment in the charity sector and partner with you to find the right opportunity.
If enough applications are received, the charity reserves the right to close the application period early.
 

Harris Hill is delighted to be working on behalf of National Parks Partnerships (NPP), an entrepreneurial organisation that develops strategic and commercial partnerships to support the UK’s 15 National Parks and increase their impact, resources and influence. We are seeking an experienced Executive Assistant to provide high-quality support to the CEO and Chair of the Management Board during an exciting period of growth and development.

This is a one-year fixed-term opportunity, with the possibility of extension, and can be offered on either a four- or five-day-per-week basis. The role is fully remote and home-based, with occasional national travel required for team meetings and other events, approximately five times per year.

The Executive Assistant will play a central role in supporting the CEO, with additional support to the Chair, ensuring that their time, priorities and commitments are managed effectively. The post holder will take responsibility for complex diary management, travel arrangements, meeting coordination, expenses and the preparation of briefings, presentations and other key documents. A significant part of the role will involve supporting the CEO and Chair with projects and organisational initiatives, coordinating information across the wider team and acting as a central point of contact for internal and external stakeholders. The role will also support the organisation’s reporting processes, including gathering and quality-checking data from multiple teams and preparing clear, accurate reports for Management Board meetings.

We are looking for an experienced Executive Assistant or Personal Assistant who has previously supported a Director or CEO and is confident managing complex diaries, meetings, travel and sensitive information with a high degree of discretion. You will bring excellent organisational and coordination skills, outstanding written and verbal communication, and the ability to build strong relationships with people at all levels. Strong IT skills, including Microsoft 365, Excel, Word and PowerPoint, are essential, alongside experience of working with CRM or data management systems and consolidating information from multiple sources. You will be highly detail-oriented, methodical and accurate, while also being proactive, adaptable and comfortable working independently in a fast-paced and evolving environment. A calm, resilient and solutions-focused approach is essential, as is a genuine commitment to environmental issues and a passion for the UK’s National Parks.

To apply, please submit your up-to-date CV and cover letter by the 31st June 2026 at 08:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Digital Fundraising Assistant

£115.86 per day + £19.22 daily holiday pay (PAYE) | 4-Month Contract | Remote (UK-based)

The Talent Set is delighted to be working with a respected UK charity to recruit a Digital Fundraising Assistant.

This is an exciting opportunity to join a busy fundraising team, supporting the delivery of engaging digital fundraising campaigns and providing an excellent experience for supporters. You'll play a key role in helping to deliver digital fundraising activity, managing supporter communications and ensuring campaigns run smoothly from start to finish.

The Role

As the Digital Fundraising Assistant, you will:

• Support the planning, delivery and administration of digital fundraising campaigns and virtual fundraising activities.

• Help manage supporter communications across email, social media and other digital channels.

• Create and schedule engaging digital content to promote fundraising campaigns and encourage participation.

• Provide excellent supporter care, responding to fundraising enquiries and ensuring supporters feel valued throughout their journey.

• Assist with digital marketing activity, monitoring campaign performance and identifying opportunities to improve engagement.

• Maintain and update supporter records within the CRM, ensuring accurate data management.

• Coordinate fundraising resources, supporter packs and recognition materials where required.

• Support relationships with internal teams, volunteers and external partners to ensure campaigns are delivered successfully.

• Assist with financial administration, including processing invoices and tracking expenditure.

• Keep up to date with digital fundraising trends and contribute new ideas to enhance future campaigns.

About You

To be successful in this role, you'll have:

• Experience supporting fundraising, marketing or digital campaigns, ideally within the charity sector.

• An understanding of digital fundraising and supporter engagement.

• Excellent written communication and copywriting skills.

• Experience managing social media content across a range of platforms.

• Strong organisational skills with the ability to manage multiple priorities.

• Excellent attention to detail and a proactive approach to problem solving.

• Experience using CRM systems and maintaining accurate supporter data.

• A collaborative approach and a passion for delivering excellent supporter experiences.

What's on Offer

• £115.86 per day plus £19.22 daily holiday pay (PAYE).

• 4-month contract.

• Fully remote working (UK-based).

• The opportunity to join a collaborative and supportive fundraising team.

• The chance to contribute to meaningful work within a respected UK charity.

How to Apply

To apply, please submit your CV by clicking the "Apply Now" button.

The Process

If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.

Commitment to Diversity and Inclusion

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

ABOUT THE ROLE

The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.

JOB PURPOSE

The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

SPECIFIC ROLE DUTIES

Supporting the fundraising strategy

• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.

• Support the implementation of fundraising communications across channels.

• Support with small to medium size trust and grant applications, including horizon scanning.

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support activity, where relevant.

Email marketing

• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

Location: Remote

Salary: £29,000 - £32,000 pro rata depending on experience (£17,400 - £19,200)

Hours of work: 3 days (21 hours) per week

Contract type: Fixed, 12-month Maternity Cover

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Executive Assistant to the CEO role involves:

• Coordinating and maintaining the CEO's diary including organising all appointments, meetings and travel arrangements.
• Identifying, anticipating and preparing CEO information requirements for meetings, appointments and presentations, following up on internal and external requests for information.
• Managing all administration processes relating to the SLT.
• Supporting the CEO and the Fundraising Team with major donor management, including keeping contacts and actions updated, researching prospective donors, communicating with existing donors, coordinating thank you cards and gifts, and tracking secured donations.

About you

Do you have strong attention to detail and accuracy? Can you use initiative and be proactive? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Executive Assistant to the CEO (maternity cover) position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is Tuesday 28th July. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

Give as you Live Ltd is an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.

We are growing our team and are looking for a friendly, organised and customer-focused individual to join our team as a Customer Support Assistant.

Working with our platform you’ll play an important role in supporting donors, fundraisers and charity partners, helping to ensure they have a seasmless and postitive experience.  

You’ll respond to enquiries, assist with platform related questions and work closely with colleagues to deliver an excellent service that helps charities raise more via the platform. 

 Duties & Responsibilities

• Provide exceptional support to donors, fundraisers and charity clients via phone, email and Zendesk providing timely and professional support.
• Support charity clients with onboarding and navigating features to maximise fundraising success.
• Resolve client issues effectively while maintaining high levels of customer satisfaction. 
• Maintain detailed records of client interactions using internal CRM systems.
• Escalate complex issues to relevant departments and follow up to ensure a resolution.
• Assist clients with product information, troubleshooting and service related queries.
• Collaborate cross-functionally to improve client experience and resolve recurring issues affecting donors, charities and fundraisers.
• Handle sensitive enquiries with empathy and professionalism, turning negative experices into positive outcomes.
• Contribute to achieving team KPI’s, including customer satisfaction scores (Feefo).·
• Provide administrative support including data entry, documentation and reporting.  

Candidate Specification:

• Has excellent written and verbal communication skills.
• Enjoys helping people and delivering a great customer service.
• Is organised, reliable and able to manage their workload effectively.
• Demonstrates empathy, patience and professionalism when handing enquiries.
• Is able to work independently while also collaborating effectively with colleagues.
• Has a positive, proactive attitude and a willingness to solve problems.
• An interest in charities, fundraising or making a positive social impact is a bonus.