202 Assistant operations director jobs
What’s my CV Worth?
How much could you earn in the charity sector? Use our CV checker to find out.
Check NowAcorn Early Years is a charitable social enterprise providing childcare and early education, operating day nurseries, forest schools, out-of-school clubs, and specialist early years catering and training services. We are an agile organisation that is growing rapidly, despite the challenges facing the sector, with just over 400 employees and an expected turnover of approximately £10m this year. We are now seeking an exceptional Chief Operating Officer or experienced Operations Manager to work directly with the CEO, board of trustees, and Senior Leadership Team to provide operational leadership.
As a key member of the senior leadership team, you will be responsible for implementing the operational strategy, overseeing day-to-day operational excellence, and further developing Acorn’s social impact and the achievement of our charitable objects. We are seeking someone with management experience of growth, and of developing systems and processes to ensure operational efficiency. In a rapidly changing sector, we need resourcefulness, adaptability, and excellent communication skills. We pride ourselves on having an ethic of care across the organisation, and strong ethical values, and are fortunate to have a strong team of dedicated, highly skilled and professional team members, both in our central support office and across the sites.
You will report directly to the CEO, and will oversee operations, including IT, and service development, ensuring that Acorn have the appropriate up to date tools and technologies. You will work closely with departmental leads, and will ensure charitable compliance, monitor performance metrics, and provide the board of trustees with management information. You will also lead the sustainability strategy and ensure that this is embedded across the organisation.
We are looking for a team player with excellent project management skills, experience of business development and systems knowledge, but also someone with a passion for social impact and ethical practices, including environmental sustainability. This is an exciting opportunity for someone to join Acorn at this period of our growth and development.
Expectations of the role
- To provide strong leadership and management whilst overseeing the day-to-day operations of Acorn’s central support team
- To develop strong, trusting relationships with the CEO, senior leadership team, and colleagues across the organisation, and support the CEO by providing excellent operational leadership
- To ensure operational processes remain efficient and effective, and are suitable to support future growth
- To ensure performance and impact is effectively monitored, and improvements are identified and sustained
- To ensure good governance is practiced, and all operations remain compliant with relevant legislation
Role and Responsibilities
- Collaborate with the CEO, ensuring the organisation’s strategy and budget are drafted and adhered to
- Coordinate the effective analysis of internal operations, and use evidence to inform improvements
- Project manage the opening of new provisions and services
- Develop and oversee the implementation of new or reviewed processes
- Review, update and implement policies and procedures, ensuring sufficient controls are in place
- Oversee the effective communication of all operational policies procedures and documentation
- Collaborate with the Facilities Manager to ensure the effective implementation of an IT strategy that will enable long-term sustainable growth and quality improvements
- Collaborate with the CEO, to oversee the preparation of high quality business plans, annual reports, grant applications, business development applications, or any other formal documentation
- Fulfil all statutory duties and responsibilities of the Data Protection Officer, including ensuring the organisation is compliant with data protection legislation, updating data protection processes as required, actioning data protection requests, making any statutory notifications, and responding to any data protection queries in a timely manner
- Maintain regular and effective communication with the CEO, and communicate with the board of trustees as required
Person Specification
Experience
Essential
- Management and operational experience
- Budgeting, forecasting and financial reporting experience
- Project management experience
- Change management experience
- Management of IT development and systems
- Business Development
- Effective and supportive line management
- Process improvement
Desirable
- Experience managing quality assurance or internal audit processes or systems
- Working in a charity/not for profit organisation
- Working in the early years sector
- Working as a Data Protection Officer
Skills and attributes
- Leadership and management
- Highly organised, with an attention to detail
- Ability to work effectively in a team environment
- Ability to think and act strategically
- Ability to communicate clearly and concisely, both verbally and in witing
- Excellent relationship building and interpersonal skills
- Flexible to changing priorities
The client requests no contact from agencies or media sales.
Job Description: Fellowship Programme Assistant – Active Fellows
Name:
Line Manager: Deputy Fellowship Programme Manager & Team Lead (Active Fellows)
Objective: The programme assistant works with and provides support to the Active Fellows Team members in the smooth implementation and running of this section of the Programme.
Experience: Bachelors’ degree or comparable experience
Duration: Fixed term. 2-year contract.
Hours: Full-time. Hybrid working - in London office (2/3 set days per week) and working from home on the remaining days.
Salary: £25,000
Start July 2022
Number of posts: One
Application deadline: 16 June 2022
Organisational background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just under 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Myanmar, Afghanistan, Ukraine and Russia and many other countries. The Active Fellows Team supports Cara Fellows whilst they are at their host institution. As a Programme Assistant, you will be involved in all the areas of our work: casework, finances, mentoring, webinars, etc.
Fellowship Programme Assistant Role & Responsibilities – in order of importance
Finance
- Supporting the maintenance of financial records
- Documenting financial transaction records.
- Issuing payment requisition forms
- Supporting the monthly payments of Fellows
- Ad-hoc support
Administration Support – for the Programme and Projects (Mentoring Scheme and Webinar Series)
- Providing support for general enquiries.
- Maintaining detailed records of correspondence, documents, and activities.
- Ensuring safekeeping of confidential information.
- Under the guidance of senior colleagues, prepare presentation material/slides in PowerPoint for presentations for training and webinar sessions
- Provide administrative support to the team in the organisation of events, trainings sessions, webinars
- Support the smooth running of meetings – taking minutes, preparing agendas, etc
Monitoring and Evaluation
- Providing support to the drafting of reports to funders
- Present and collect data
- Ensure relevant data are entered and updated according to relevant timeframes
- Assist the programme and projects reviews and evaluations
Fellowships
- Sending out meeting invites
- Logistics support
- Collecting information and drafting documents
- Draft non-substantive correspondence
- Supporting Fellowship Programme with ad hoc responsibilities
Managerial Support
- Contributing to Fellowship Programme policy changes and decision-making.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Person Specification
Essential
- Bachelors’ degree or equivalent experience
- Fluent English (spoken and written).
- Ability to work under pressure in a fast-paced environment
- Excellent attention to detail.
- Administrative support experience
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines.
- Understanding of issues of confidentiality.
- Interest in and commitment to the work of Cara
- Confident use of Microsoft package – especially Excel.
- Good knowledge of current global issues.
Desirable
- Experience working with financial records
- Experience with Mentoring
- Experience with Monitoring & Evaluation
- Experience working with webinars using Teams, Zoom etc
- CRM software experience
Applications Please send your CV and a brief covering letter outlining your suitability for the post. Interviews will be held the week beginning 27 June both online and at the Cara office in London. We will not accept applications without cover letters.
Please include contact details for 2 suitable referees, ideally individuals for whom you have previously worked. These will only be taken up with your prior permission. Please include ‘Fellowship Programme Assistant’ in the subject line of your electronic submission.
Application deadline: 16 June
Please send your CV and a brief covering letter outlining your suitability for the post. Interviews will be held the week beginning 27 June both online and at the Cara office in London. We will not accept applications without cover letters.
Please include contact details for 2 suitable referees, ideally individuals for whom you have previously worked. These will only be taken up with your prior permission.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discri... Read more
The client requests no contact from agencies or media sales.
As HR Operations Manager, you will be a key player in the Human Resource team of Centre 404, a busy progressive community charity of approximately 300 employees and workers. Your role will be to manage the day-to-day delivery of HR services and management of the HR operations team including reporting and support to the Director of People and Resources.
We anticipate there being four key elements of this role:
- Overseeing and ensuring that right to work checks, DBS, payroll and contract changes are completed in a timely way within the HR Operations team
- Day to day management of Employee Relations casework. Working with the Director of People and Resources on more complex issues and TUPE processes
- Lead on the development of Centre 404’s substantial investment in a new HRIS (People X’cd) to provide an end-to-end HR solution enabling an agile people strategy through a fully integrated suite of People Management, Talent, Digital Learning, Recruitment and Analytics software and play an active role in the wider Digital Transformation Working Group and change management
- Development of policies and procedures and management guidelines
This is an exciting time to join the organisation as the understanding of the value of the health and social care sector continues to develop post-pandemic. Centre 404 is growing and offers career opportunities to people who want to make a difference and the HR team is crucial to both growth and our continued focus on making Centre 404 a great place to work.
Essential requirements include:
- CIPD Level 5 or equivalent qualification
- Minimum of three years of experience in an HR role
- Minimum of one year of management experience
- Good knowledge of ER processes and policies
You will be working with stakeholders across the business and will use your extensive experience to advise, influence and motivate at every level and to effectively handle challenges across the full spectrum of Human Resources.
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
Centre 404 is a well established charity with an excellent reputation for providing high quality support and services to people with learning d... Read more
We are looking for an experienced operations manager with an understanding and passion for dog welfare and commitment to excellent customer service to join our team as Assistant Manager Operations at our Rehoming Centre.
Dogs Trust is the UK’s largest dog welfare charity and normally cares for around 14,000 dogs across its network of 21 rehoming centres in the UK and one in Dublin. Dogs Trust has a non-destruction policy and will never put a healthy dog to sleep.
Our rehoming centres house thousands of dogs each year until they are able to find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service.
Working within the Management team, the Assistant Manager Operations has primary responsibility for kennel management, the supervision of kennel staff, and the welfare of dogs at the Centre. This is a very practical, hands-on role, with extensive involvement and handling of dogs on a day to day basis. you'll also need be fully conversant with the duties and responsibilities of the other members of the Management team in order to cover for them during periods of absence.
The successful candidate will have significant supervisory experience, excellent knowledge of dog welfare requirements with the ability to identify deteriorating or poor welfare and find ways to rectify the concerns and ideally, experience of caring for animals in a rehoming environment. You'll have strong administrative, communication and customer care skills with a proven ability to handle difficult and sensitive situations, always working in the best interests of our dogs, customers and the organisation.
You will have a full, manual driving licence.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role.
At Dogs Trust we value diversity and we're committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us.
Dogs Trust, the UK’s largest dog welfare charity, has an income of over £90 million. The Trust, which cares for around 14,0... Read more
The client requests no contact from agencies or media sales.
Director of Administration and Operations
We have an exciting opportunity for an experienced Director to ensure efficient and effective administrative, operational and logistical support to the Secretary General, Instruments of Communion and related committees/groups.
Position: Director of Administration and Operations/Logistics
Location: London/hybrid, with flexible working considered after induction period
Hours: Full-time, 35 hours a week
Salary: £65,000 per annum
Contract: Initial 3-month contract with a strong likelihood the position will be extended to the end of the year or permanent – starting as soon as possible
Benefits: 30 days’ annual leave (pro rata for working part way through the year), pension, hybrid working - normally in the office one or two days a week
Interviews will be taking place on a rolling basis, so apply early to avoid disappointment.
The Role
As Director, you will lead and direct operational intelligence and support the Secretary General’s management of relationships with ACC members, Primates, Standing Committee and Member Churches. A key area of the role will be to lead and direct information governance and the record-keeping policy within the organisation.
Key areas of responsibility include:
- HR
- Governance
- Administration and Logistics
- Operations
Main duties and responsibilities include:
- Serving on Committees and working groups
- Key advisor to the Secretary General, management team and trustees on governance
- Coordinate the monitoring ACC resolutions and reporting on actions and progress
- Ensure effective coordination and support of the Commissions and Networks of the Anglican Communion
- Support and maintain key relationships
- Act as a core member of the senior management team
- Work closely with senior management colleagues to create, implement and roll out plans for operational processes, reporting systems and Charity policies all designed to foster growth efficiencies within the Charity
- Coordinate strategic planning and reporting under the leadership of the Secretary General
- Coordinate risk management reporting and share responsibility with fellow senior directors
- Oversee the travel business partnership and lead and direct policies and procedures to ensure safe and cost effective travel for staff and meeting delegates
- Lead on procurement and relationships
About You
As Director you will be educated to degree level or have experience of senior leadership in a charity or not for profit environment. A strong and confident strategic leader capable of coordinating strategy, directing administration and delivering highest quality administrative and strategic management, you will have a strong background in business or administration.
You will have experience of:
- Managing and motivating people and teams and of effective delegation
- UK Charity governance and regulations
- Strategic planning and budgeting and of analysing and reporting on activity and outcomes
- Working in a charity or not for profit environment
About the Organisation
The organisation serves and supports the Communion in over 165 countries around the world. The Office has a small team but its remit is huge. Its directors and staff – under the leadership of the secretary general, serve the Anglican Consultative Council; the Primates’ Meetings and the Lambeth Conference and also serve commissions, committees and various groups that are created from time to time.
You may also have experience as a Director of Administration, Director of Logistics, Director of Operations, Head of Administration, Head of Logistics, Head of Operations, Administration Manager, Logistics Manager, Operations Manager, Assistant Director of Administration, Assistant Director of Logistics, Assistant Director of Operations, Administration, Admin, Administrator, Logistics, Logistical, Operations, Operational, Director of HR, Director of Human Resources, Director of Personnel, Head of HR, Head of Human Resources, Head of Personnel, HR, Human Resources, Personnel, Director of Governance, Head of Governance, Governance.
This role will involve the operational management of SUSU buildings and transport facilities including the supporting, planning and delivery of improvements and enhancements, whilst delivering excellent service and standards. This will entail a wide range of responsibilities from ensuring the highest standard of health and safety, coordinating security and cleaning needs, and making sure facilities are well-maintained and available for use at conferences, events and a range of other needs.
The role involves managing other staff members including the Events Technical Coordinator, Facilities Supervisor, Front of House Coordinator and indirectly two Facilities Assistants. The role will indirectly manage our support staff team for transport and reception and be responsible for setting high standards of customer service and delivery.
About You
It is essential that the successful candidate has experience with managing individuals or teams of people, experience of managing cleaning contracts and service level agreements, as well as possessing a relevant health and safety qualification.
You will have experience of developing a planned, preventative maintenance programme, have sufficient IT skills and have excellent communication and analytical skills. It is also important that you are committed to the understanding of Equality, Diversity, and Inclusivity issues. It would be advantageous if you had knowledge and experience of developing and achieving strategic objectives and plans.
About Us:
We are the University of Southampton Students' Union (SUSU). Independent from the University, we're run by students, for students and our vision is that every students loves their time at Southampton.
As an employer, we offer a range of benefits:
- Holiday of 30 days per annum. In addition, there are six closure holiday days during Easter and Christmas and eight bank holidays.
- Defined contributions pension scheme where we contribute 10%.
- Discounted bus passes (UniLink and Blue Star) and a cycle scheme
To find out more, visit our website.
Apply now
You can apply easily using your CV and covering letter by clicking on 'Apply Now'
Please note feedback will not be provided if you are not shortlisted for interview.
SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
Tramshed Arts Ltd is a Charity in our 50th year. We use the arts to bring people together to build resilience, cohesion and understanding. We challenge inequity, prejudice and barriers. We inspire and equip people to engage better with self, society and arts.
Since November 2019 the iconic Woolwich Tramshed building has been under-going a refurbishment programme. We will re-open in Autumn 2022 as an Arts Centre and Community Hub. We will be co-located with the new Greenwich Leisure Trust Centre in General Gordon Square. We are currently operating from a pop-up venue in the heart of Woolwich, delivering festivals, comedy, music, performance and youth theatre throughout the year.
In this transformative and exciting year Tramshed are recruiting an Operations Manager:
1.JOB PURPOSE
The Operations Manager will be detailed and process-driven, responsible for smooth and efficient administration of the charity. They will work with the Senior Management Team to develop and support
- Operational Policy and Procedure
- Financial Management
- Monitoring and Evaluation
- Staffing and Volunteers
- Premises Management
within Tramshed’s objectives, vision and mission.
All details of key areas of responsibility are listed in our full job description.
2.RECRUITMENT PROCESS
Please apply by sending your CV and covering letter/recorded statement to demonstrate your interest in the post and how you meet the role criteria. Closing date is 10am 30 May with interviews on 6/7 June 2022.
We are an inclusive employer and welcome applications from people from all backgrounds and with all different kinds of lived experience. We are seeking a team that reflects and benefits from the diversity of our local area. We
- are happy to receive recorded rather than written applications
- will meet access needs at interview and make any reasonable adjustments required for the workplace
- consider transferrable skills and examples of work experience in similar roles as an employee, through placements or as a volunteer
Please talk to us at interview stage about flexibility requirements, and we will explore what’s possible for the role.
If you have some of the attributes and experience we list in this Job Description and ambition to develop your skills please do apply for this role. We will offer training and mentorship for the candidate with the best fit.
3.STAFF STRUCTURE
Position Title: Operations Manager
Reporting to: Executive Director
Responsible for: Front of House Team (Staff and Volunteers), Cleaners, Security
PERSON SPECIFICATION
Essential
- Attention to detail and thorough
- Well-organised and process-led
- Confident prioritising and working across multiple programmes
- Experience of Microsoft Office 365 including using Excel
- Experience of Xero or similar cloud-based accounting software
- Experience in a bookkeeping function
- Demonstrates initiative
- Positive and flexible approach to team working
- Welcoming and considerate
Desirable
- Innovating systems and ways of working
- Experience of project management tools (Asana)
- Experience of Arts/Venue Administration
Goodman Masson are partnered with a leading Suffolk based Non Profit Organisation to recruit for their new Assistant Director of Finance & Resources.
You will be an integral member of the leadership team with responsibility for the resources of the organisation, whilst providing strategic vision, guidance and leadership to meet organisational wide objectives.
You will ideally be a qualified Accountant with significant post qualified experience within the Non Profit Sector as well as exposure to areas such as Risk, Governance, Procurement and other resources.
Day to day duties include:
- Act as a point of contact for Board and Committee Members in acting as Company Secretary
- Utilise analytical, influencing and negotiating skills to improve strategic positioning and financial viability of services
- Ensure that all departmental objectives align with organisational strategy outcomes and to always work with these in mind
- Use the latest technology and software to develop and maintain high quality information and analysis
- Establish and maintain structures and systems within the division to ensure control and monitored performance
- Develop and maintain key external relationships with all relevant bodies and partners
Essentials:
- CCAB Qualified or equivalent
- Strong team management skills
- Experience working with boards and committees
- Exposure to corporate service areas
Please apply ASAP to ensure your details are considered.
With a team of over 190 and growing every day, Goodman Masson is one of London’s specialist Finance and Technology recruitment businesses... Read more
We are looking for an Operations Administration Assistant to provide general administrative support to the different teams within the Operations department including during individual projects / events / work programs. In addition to ensuring smooth running of the Operational department within remit of role by providing suggestions for improvement.
About us
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.
Our Operations Team
This role sits within the Operations Directorate, which is responsible for delivering the highest standards of animal welfare and care for every dog and cat in their journey through Battersea, from reception, to intake, to assessment and then to rehoming.
What we can offer you
Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
During the recent Coronavirus restrictions, our animal-facing staff have continued to work on site and our office based staff have been working from home. We are currently piloting a hybrid working model for our office-based staff to split their time between site based and home working. We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.
As this role is office-based, you’ll be expected to work in our Battersea office for a minimum of 50% of your working week
So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.
We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.
Closing date: 25 May 2022
Interview date(s): w/c 6 June 2022
For full details, please download our recruitment pack. To apply, click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Employer: Studio Voltaire Ltd
Job Title: Head of Finance and Operations
Responsible to: Director
Responsible for: General Manager, Operations Assistant, Bookkeeper, Front of House staff, casual events staff
Hours of work: Full time (Monday–Friday, 10am–6pm), occasional weekend/ evening working.
No overtime but time off in lieu
Type of contract: Fixed term contract (potentially renewable)
Probation period: 2 months
Benefits: 28 days of annual leave, plus UK public holidays (pro rata)
Employer pension contribution of 3%
Training opportunities
Discounts at House of Voltaire
Salary: £39,000–£43,000 (depending on experience)
We are recruiting a Head of Finance and Operations to lead the financial, operational and administrative aspects of Studio Voltaire, ensuring that the organisation achieves its objectives and that of its core funders and key stakeholders.
This is an exciting opportunity to join the Senior Management Team, having responsibility for financial management and planning; reporting and evaluation; building management; office management; overall human resources; and visitor services.
We are seeking a highly organised individual with experience in implementing operational systems and the ability to plan, organise, schedule and budget effectively whilst working collaboratively, to form and sustain good working relationships internally and externally
As Head of Finance and Operations, you will make a long–term contribution to the future and sustainability of Studio Voltaire, playing a direct role in supporting artists and helping to achieve the growing ambitions of one of London’s most important not–for–profit spaces.
The client requests no contact from agencies or media sales.
Do you want to play a central role at a dynamic education charity and membership body?
The PSHE Association works on the biggest challenges facing children and young people today – from promoting mental health to tackling sexual harassment, choosing the right career to spotting false information online – in our role as the national body for PSHE education.
As a charity and membership association, we raise PSHE standards and promote best practice to a community of over 50,000 teachers and schools in England.
We are seeking an experienced, talented Operations and Business Manager to help us make the most of an exciting stage in our growth.
Role overview
Our ideal candidate will have the capability and drive to optimise and maintain systems and processes across the organisation and in our customer facing services. The successful applicant will be joining us at an exciting time of unprecedented capacity to support teachers and schools and as we commence an ambitious new strategy. Our new Operations and Business Manager will play a central role in these plans. We are seeking someone with a firm grasp of office, business and financial functions and the ability and drive to oversee the planning and growth of services such as our programme of teacher training events.
- Responsible to: Director of Communications and Membership
- Direct Reports: Training & Events Officer
- Indirect Reports: Membership Engagement Officer; 2 x Admin & Events Assistants
The main purpose of the job
- To lead the efficient and effective running of the PSHE Association’s operations
- To work with the senior leadership team on ensuring a strategic approach to operations and that optimises our ability to serve and grow our membership and member services (including training)
- To implement and maintain systems and processes that optimise efficiency across the organisation and in our customer services
- To bring people across the organisation on board with any new systems and processes
- To oversee financial functions (working with our accountants) and office management
- To oversee membership and training management, including leading and supporting the operations team to fulfil its duties in these areas and others and ensure successful integration of any new systems and processes with our CRM and upcoming Learning Management System development.
- To ensure that the charity works sustainably and efficiently across all areas of operation
Core Tasks and Responsibilities
Development, implementation and maintenance of project management processes and systems:
- Leading the implementation and maintenance of solutions – including technological – to optimise systems and processes across the organisation
- Training and supporting all staff members to use new processes and systems
- Working with colleagues across the organisation to ensure new systems and processes are compatible with our existing CRM and other systems
- Reporting to the senior leadership team on operations and project progress
Management of an optimal programme of training and conferences:
- Lead the planning of the organisation’s CPD training and events programme alongside the Training and Events Officer, Subject Specialists and other colleagues, including:
- Overseeing the planning, implementation and growth of a programme of face-to-face and online training events, conferences and networking events across the school year taking user needs, organisational capacity and revenue into account.
- Oversee the Training and Events Officer and other colleagues with regards to delegate bookings, venue bookings, event management and delegate recruitment
- Provide budget forecasts and financial reporting on income and expenditure for the training and events programme and individual events
Bespoke training and service management:
- Oversee management and delivery of bespoke and school based training with the Training and Events Officer
- Work with the Training and Events Officer to prepare proposals and quotes for school groups, local authorities, health authorities, government departments and corporate clients for training contracts or thematic work
- Liaise with clients on contracts, timelines and project delivery
- Oversee and monitor projects to ensure timely delivery within predicted cost structure
Finance, business and office management:
- Oversee all financial functions
- Liaise with the Association’s accountants on all company financial matters
- Arrange annual audit process and liaise with auditors
- Manage the process of grant and funding applications as required
- Manage procurement of services, resources and facilities
- Update and maintain staff and organisation policies in liaison with colleagues
- Maintain business pipeline document and liaise with accountants to keep up to date and ensure correct tracking of project work
- Oversee budgeting, forecasting and reporting on membership, training and other operations areas.
Person specification
Experience:
Essential
- Management and operations experience
- Budgeting, forecasting and financial reporting experience
- Project management experience
- Experience of business development
- Experience of effective and supportive line management
- Event and/or training management and organisation
- Experience of general finance processes, including invoicing and payments, expenses and payroll, as well as previous experience of working with external accountants and auditors
Desirable
- Experience working with a charity or membership association
Knowledge:
- Knowledge of project management best practice principles and practices
- Knowledge of charity, education or local government sectors is desirable
- An understanding of customer service best practice
Skills and attributes:
- Leadership and management
- Highly organised, with an attention to detail
- Ability to think and act strategically
- Budgeting, forecasting and reporting abilities
- Ability to multi-task, and prioritise between diverse tasks and activities
- Ability to communicate clearly and concisely, both verbally and in writing
- Excellent relationship building and interpersonal skills
- Ability to manage, motivate, support and develop direct reports
- Ability to work effectively in a team environment
We are an equal opportunities employer: We actively encourage people with different backgrounds and skills to join us and positively impact our team and working practice. We are particularly keen to receive applications from people of colour and disabled people who are currently underrepresented in our team. Please note on your application if you have requirements for the interview(s).
Terms and conditions
- This post is offered on a full time basis. It is based at our offices in central London, with the option to work from home for an agreed portion of the week.
- The contract is permanent, following a six-month probationary period.
- Holiday entitlement is 25 days (pro rata for part time staff).
- Applicants will be eligible to join the PSHE Association workplace pension scheme.
To Apply
Please provide a CV listing your academic and employment history and key achievements, and add a cover message setting out why you are applying for this role and how your skills and experience match the attributes set out in the job description and person specification.
Interviews will be held either at our Head Office in London, or remotely (TBC) on week commencing 6 June, with possible second interviews week commencing 13 June.
PSHE (personal, social, health and economic) education is the school curriculum subject that prepares pupils for life and work. PSHE lessons co... Read more
The client requests no contact from agencies or media sales.
Exciting opportunity to become part of the senior leadership team of a dynamic and flexible charity, where we are committed to making a difference to unpaid carers in Bradford, Craven, Harrogate and Selby districts.
Carers’ Resource exists to support unpaid carers – people who are looking after a family member, friend or neighbour who may have a disability, physical or mental health condition, illness, frailty, or addiction. We provide practical and emotional help, information and advice to enable carers to cope.
The successful candidate will bring enthusiasm, drive and a strong desire to provide the best possible service at all times. They will have significant management experience in a number of settings, detailed knowledge of managing contracts and wide experience of managing dispersed staff teams. An understanding of how the voluntary sector operates and its interface with statutory bodies is essential, as is the ability to successfully manage projects and engage the users of our services.
For informal discussion contact Chris Whiley
The client requests no contact from agencies or media sales.
What Works for Children’s Social Care is looking for a Personal Assistant to support the Directors (the senior management team) on a temporary basis of 12 months. This is an exciting role in a high-performing, busy and friendly team. As a brilliant multi-tasker, the candidate will need to have excellent communication, relationship and administrative skills and be highly organised to be able to manage competing priorities.
The Directors have a lot of demands on their time and require a Personal Assistant who can prioritise and schedule their busy diaries, as well as deal effectively and flexibly with external and internal stakeholders. The candidate will also manage the ‘info’ mailbox, following-up on actions, managing correspondence, organising contacts and other tasks as required.
The Person
All are essential unless indicated as desirable (D):
-
Experience providing PA support at a senior level, including diary management in a busy environment and producing very high standards of work.
-
Highly organised with the ability to manage competing priorities with excellent attention to detail. Able to work under pressure and remain calm.
-
An excellent communicator, both verbal and written.
-
Proven track record of building strong relationships with individuals at all levels both within the organisation and externally.
-
Professional discretion, good judgement, adaptable and versatile individual with a helpful, friendly and informal style.
-
Computer literate, with extensive experience in email and calendar systems and proactively managing diaries.
-
Advanced level PC skills (Google docs, sheets and slides, Microsoft Word, PowerPoint, Excel)
-
Use of a CRM (D)
-
Experience working within a related sector, e.g. voluntary, public or government (D)
-
Positive and flexible - someone who enjoys being part of a busy team (D)
-
Can identify and implement new ways of solving problems avoiding bureaucracy and not constrained by the way things have been done before (D)
We are interviewing on a rolling basis, so please apply before the deadline.
The client requests no contact from agencies or media sales.
Are you a Senior Level Communications professional looking for your next role?
If so, we have a fantastic opportunity for an Assistant Director of Digital Engagement to work for one the UK's leading charities whose work helps millions of people every year who struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction.
They do fantastic work supporting people in their hour of need, providing practical support to those at the sharp end of the housing emergency. Above all, they're at the forefront in fighting for investment in homes that people on low incomes can afford.
As part of the new look Comms, Policy and Campaigns (CPC) Directorate, your role will be pivotal in shaping the way the charity's supporters and beneficiaries experience the organisation. You will have your finger on the pulse with new technologies and platforms, finding innovative ways to bring their mission to life and inspire people to make a difference and get things done at an exciting time of important change for the charity.
Responsibilities will include
- As Assistant Director of Digital Engagement, you will Develop and deliver the charity's digital engagement strategy, encompassing informing, campaigning, and maximising action including donations
- Create a culture of multiplatform digital innovation which helps the organisation stand out, attract more people, and ultimately deliver upon the organisation's strategy
- You will deliver great digital experiences for their audiences which lead them to take action or make a donation
- Ensure that digital touchpoints with their audiences and stakeholders - owned, shared, email - are integrated and supportive of each other
- Line manage a team, ensuring they are well-organised and working well together
- Influence the demands upon your team to ensure that the organisation is moving into the future rather than continually delivering on what is considered to have worked in the past
- Maintain a strategic overview ensuring heads of teams are prioritising work in line with strategy and the organisation is on track to achieve goals
- Promote integration with other key functions across the organisation
- Have cross cutting responsibilities such as chairing key steering and board groups
- Overtly role model the behaviours that the organisational culture requires
- Take collective responsibility for internal communication - leading on cascading communications
Your experience will include
- As the Assistant Director of Digital Engagement, you will be a digital expert with a strong track record of growing reach and impact through a mix of platforms and activities
- Experience of delivering high-impact engagement for a major brand, preferably one with a social purpose
- Experience of working in a matrix management environment with responsibility for cross organisational objectives and helping teams to reach their own goals
- Project/change management skills at a senior leadership level, including the ability to build business and benefit cases, alongside the ability to work collaborative and cooperatively to improve and sustain change outcomes
- Experience in developing and delivering high impact, cross-channel, cross-platform digital work that involves integration across multiple functions e.g., media, marketing, supporter engagement
- Experience managing senior leaders in large, complex organisations with equally large and complex audiences
- Experience of developing and delivering ambitious digital strategies across multiple platforms
This is a great opportunity for someone wanting to make a significant impact in the fight against poor housing and homelessness at a time where the cost-of-living squeeze begins to grip the lives of millions, a broken housing system looks more fragile than ever before.
We look forward to receiving your application.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultan... Read more
Slavery is the fastest growing crime in the world. There are thought to be 40 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.
Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders.
Our Vision: Every captive free. Every perpetrator brought to justice.
Our Mission: By bringing together specialists, we work to prevent slavery, to release and care for victims, to uncover and dismantle criminal networks and to spark systemic change.
Our Values: As an organisation we have a set of core values that underpin and inform all we do:
• We are collaborative
• We are courageous
• We are experts
• We are relentless
This role
Our European Operations team see specialist workers (Victim Navigators) deployed in the heart of police forces in the UK and Romania to broker and manage contact with victims of slavery, traffiking and other forms of exploitation. We are looking for someone who is organised and enjoys a varied workload, to provide crucial support to the Director of European Operations, the Head of European Operations and to the wider team.
This role will help to ensure that our operations run smoothly, that we are consistently improving the service we provide and that our Victim Navigators are supported and cared for.
The ideal candidate will;
- have an understanding and interest in the fight against modern day slavery
- be passionate about ensuring a high-quality service is given
- pride themself on having a professional approach and having a caring personality
- have proven analytical and problem solving skills.
- be proactive and someone who thrives in a fast-paced environment.
Slavery is the fastest growing crime in the world. There are thought to be 40 million people enslaved worldwide and, based on our own... Read more